Patient access representative jobs in Sammamish, WA - 1,582 jobs

The Customer Service Representative fields external customer questions, complaints and shipment tracking inquiries while demonstrating the highest degree of courtesy, integrity and professionalism to resolve customer issues via phone and email communication. Core Duties & Responsibilities: Answer incoming customer calls and provide detail information Notify customers daily of freight availability Data entry (domestic and international bills) Maintain a driver sign in log Maintain a cash log file Maintain files in order and as outlined in the operations procedures and policy manual Perform daily audits on all outbound shipments Arrive inbound manifest and close out outbound manifest in the AS400 Consistently monitor e-mail request and provide detail information in a timely fashion Regular and dependable attendance Prepare in-bond documentation (Smaller stations only) Acceptance of “containers” and proper documentation (Smaller stations only) Office cleanliness: vacuum and trash empty (Smaller stations only) Process dock receipt for export bookings and maintain spreadsheet (Smaller stations only) Other duties as assigned Requirements: Demonstrated ability to carry out assignments to their completion and meet deadlines Ability to establish and maintain effective working relationships with employees and managers Desire for a long-term career with an industry leading company Ability to present and maintain a positive corporate image in a fast paced environment Proactively establish and maintain effective working team relationships with all support departments Must be proficient with Microsoft Office products including; Word, Excel, PowerPoint, Outlook, etc. Ability to perform general administrative duties; file, perform data entry, photocopies, etc. Ability to handle heavy work load and work well under pressure Understanding of industry documents (bill of lading, master air way bills, tsa forms, etc) High school diploma or GED equivalent Must be able to pass basic hazardous materials training Skills: Ideal candidate will possess a “can do” attitude with a “will do” work ethic Must have the ability to work in a fast paced environment Strong verbal and written communication skills Experience with AS400 operating systems is a plus Transportation industry knowledge and experience is a plus Computer skills, including MS Office/Excel, AS400 functions: air-bills, manifest, customer, customer service, reports, etc. Forward Air is an Equal Opportunity employer. Since 1990, Forward Air has been a leading provider of ground transportation and related logistics services to the North American air freight and expedited LTL market. We offer surface shipping on an accelerated “time-definite” basis, delivering cargo at a specific time, but under less time-sensitive situations - supplying you with a cost effective, reliable alternative to air transportation. We work with companies of all sizes to develop tangible advantages and build the best products to meet your specific needs. Forward Air presents to the wholesale transportation community (logistics companies, freight forwarders, integrated air cargo carriers, passenger/ cargo airlines, and non-traditional shippers), a single-source provider that can deliver more supply chain services and a superior menu of choices. Throughout the years we have added supplementary lines to our linehaul service, such as full truckload operations (Truckload Services), final-mile coverage (Complete Cartage), and an Airline Logistics program, and we will continue to expand our services to meet the changing needs and growth of our customer base. Forward Air is structured to optimize both savings and service to our customers. Direct partnerships with owner-operators and other surface transportation providers, enable us to remain cost-competitive. The Forward Air network is designed with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers and over 300 beyond points (secondary airports provided through our Complete Cartage service), creating one of the most comprehensive linehaul networks in the industry. Ranked 3rd in Newsweeks 2022 "Americas Most Trustworthy Companies" publication

Join the Leader in Brain and Mental Health At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day. At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner- sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do. The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Shift/Schedule: Monday 8-5, Tuesday 10-7, Wed 8-5 Thursday - Friday 8:30-5:30, Occasional Saturday shift (based on clinic needs) 8am - 12pm (about 1x/quarter) Would you like to have a career that makes a daily difference in people's lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading! HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is, because everyone deserves great care. Position Summary: Responsible for performing all site front office functions including incoming and outgoing phone activities, appointment scheduling, patient registration, computer data entry, collection of payments, maintaining health records, and serves as an example of excellent customer service to patients, family members, and community partners. Compensation is dependent on skills and experience. Your contribution to the team includes: * Greet all clinic patients, families and visitors. * Perform the check-in functions for patients which includes: * Verification of patient, guarantor and subscriber demographics. * Verification of insurance information by reviewing insurance card and performing real-time eligibility checking. * Collection of copays and past due balances. * Educate patients and families on HealthPoint services and assist with navigation of these services. * Demonstrate knowledge of medical and dental insurance basics such as copay, co-insurance and deductibles. * Perform the check-out function for patients which includes: * Scheduling any follow-up or future appointments. * Provide patient with any applicable documents. * Collect any outstanding balances that were not collected during check-in. * Establish payment plans, if necessary. * Follow established procedures for answering and screening incoming appointment-related telephone calls, directing calls to appropriate staff, taking messages, and documenting in the Electronic Health Record (EHR). * Provide patients with documentation and education concerning financial assistance programs including Sliding Fee Program * Maintain schedule accuracy for maximum patient flow, confirming provider appointment dates and times are correct and confirming future patient appointments. Maintain effective communication with clinical care team to add patients to providers' schedules. * Assist with the management of complex appointment scheduling and procedure coordination. * Guide and promote the use of MyChart to patients and families. * Have a basic understanding of emergency medical situations. Be able to connect phone or in-person patients to the appropriate clinical care team member for care. * Follow established written procedures for collection of cash, checks, and credit card payments. * Keep the reception work area and waiting room clean, organized, and stocked. * Maintain good attendance, is punctual and works full scheduled shift is a condition of employment. * Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment. * Demonstrate a commitment to the mission, core values and goals of HealthPoint and its healthcare delivery including the ability to integrate values of justice, respect, compassion, excellence, and stewardship into appropriate programs and services. * Other duties as assigned by supervisor. * Attending staff and in-service meetings, participating in committees and task force activities. * Support Clinic initiatives and process improvement work to meet HealthPoint Strategic Aims and Quality Measures. Must have's you'll need to be successful: * High school diploma or equivalent. Customer Service or Healthcare experience preferred. * Basic operating knowledge of computers. Beginning level of Word, Excel, and Outlook, Electronic Dental and Medical Records desired. * Work situations are routine and regularly recurring and require attention and concentration. Limited planning, discretion, and consideration are necessary to adequately carry out work activities. Work situations require consideration and interpretation of circumstances or information to choose the most effective response. Solutions may be technical yet relatively straightforward and well-defined once problems are understood. Proof of vaccination for COVID-19 is required, prior to start. HealthPoint does not accept the Johnson & Johnson COVID-19 vaccine as proof of vaccination. If you have received the Johnson & Johnson vaccine, we ask that you provide documentation demonstrating proof of an alternate COVID vaccine or vaccine series. All new employees are also required to show proof of immunizations and/or immunity to MMR (measles, mumps, rubella), Varicella, annual Influenza and TB QuantiFERON Gold Titer. Additionally, if you work in a HealthPoint clinic, Tdap (within last 10 years) is required. Hepatitis B. is required for clinical employees with potential exposure to blood/blood products. All immunizations are a condition of employment. Upon hire, employees must provide proof of their immunizations and/or immune titer results prior to starting or no later than their fifth (5) business day of employment. Where to gather your records: * If you are providing immunizations from an electronic health record, please ensure that you obtain a copy of your full records rather than a screenshot. Each page of your records should include your first and last name, date of birth, and the name of the health system from which the records are pulled. * If records do not show any data, please seek guidance from your provider for further assistance. * If you are unable to provide proof as noted above, you can choose to have a lab titer drawn to check immunity or to be re-vaccinated. If you receive vaccination(s) or lab titers, you may obtain them through HealthPoint at no cost to you. This is a great opportunity to get your immunization record up to date at no additional expense. HealthPoint is committed to offering all employees a competitive compensation package, including benefits and several other perks. * Medical, Dental, and Vision for employees and their families/dependents * HSA, FSA plans * Life Insurance, AD&D and Disability Coverage * Employee Assistance Program * Wellness Program * PTO Plan for full-time benefited and part-time benefited employees. 0-.99 years of service accrual of 5.23 hours per pay period. (pro-rated accruals for part-time benefited employees) * Extended Illness Time Away of 40 hours (pro-rated for part-time benefited employees) * 8 holidays and 3 floating holidays * Compassion Time Away up to 40 hours * Opportunity Time Off (extended time off for staff to invest in themselves) up to 8 weeks * Retirement Plan with Employer Match * Voluntary plans at a discount, such as life insurance, critical illness and accident insurance, identity theft insurance, and pet insurance. * Development and Growth Opportunities To learn more about HealthPoint, go to *********************** #practiceyourpassion It is the policy of HealthPoint to afford equal opportunity for employment to all individuals regardless of race, color, religion, sex (including pregnancy), age, national origin, marital status, military status, sexual orientation, because of sensory, physical, or mental disability, genetic information, gender identity or any other factor protected by local, state or federal law, and to prohibit harassment or retaliation based on any of these factors.

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Pay and Hours: Pay - $22 - $25 hourly, Hours are Monday - Friday, 8 hour days. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, & Abilities: High school diploma or equivalent. 0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment. Proficient in collecting patient payments at the time of service. Skilled in navigating multiple computer systems simultaneously. Competent in Microsoft Office applications. This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence. Physical and Mental Demands: The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities: Physical Requirements: Occasionally required to stand, walk, and sit for extended periods. Use hands to handle objects, tools, or controls; reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Travel to multiple locations. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

Purpose The Patient Services Representative, Lead (PSR) will greet and check-in medical, dental, behavioral health and nursing patients at the time of appointment, as well as schedule patient appointments through the check-out process. As the first point of contact in the clinic for the patient, the PSR will provide a warm welcome to patients and their families and serve as an information resource for people who arrive at the clinic. PSRs will be an integral part of the clinic team, participating in population health management and care coordination efforts that ultimately result in high quality patient care. Health, Wellness & Retirement benefits: * Medical, dental & vision insurance * Paid time off & paid holidays * Retirement with contribution match * Life & AD&D, pet insurance * Employee assistance program, & more! Compensation: * The target wage range for the position is $22.75 per hour to $28.60 per hour, plus the $2.00 Lead Premium added to the hourly rate. * Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons. Union: SEIU Healthcare 1199NW In this position you will: Primary Responsibilities * Warmly greet patients and their guests * Answer telephones, confirm appointments, and transfer calls to appropriate staff members as needed. * Accurately and efficiently check-in and check-out patients, including providing appropriate forms and collecting updated patient information (e.g., phone, address, insurance) * Act as knowledgeable resources to patients via telephone and in-person interactions, striving to provide patient engagement, education, and inspiring confidence in Neighborcare services * Gather information for accurate documentation of calls and enter them into the proper database. Verify and update necessary information at the point of scheduling. * Resolve patient requests in one call/contact and/or successfully manage prolonged or complex issues with high attention to managing the customer experience and emotion * Checks insurance eligibility and scan insurance cards * Collects co-pays and fees as needed, including closeout of drawer at the end of the day * Explains Neighborcare's sliding scale policy to self-pay patients, verify income information, entering it appropriately into EHR * Connect patients to insurance eligibility services, as needed. Coordinate with internal eligibility department to ensure applications for coverage are initiated prior to appointment * Identify, research, and resolve patient questions and inquiries regarding the patient portal * Assist patients in setting up and/or activating MyChart patient portal accounts Lead Patient Services Representative Responsibilities * Support patient de-escalation and service recovery using trauma-informed approaches * Support recruitment, on-boarding, training, and orientation of PSRs in partnership with Supervisor * Provide feedback to Supervisor and help identify training gaps or workflow issues. * Participate in Front Office meetings, huddles, and staff meetings. * Generate, review, and help act on relevant Front Office reports as requested * Champion site level process improvement initiatives. Help update training materials or knowledge guides * Facilitate routine Front Office tasks such as inventory and printing of forms and patient materials, supplies with Supervisor * Support implementation and maintenance of standardized Front Office workflows in partnership with site and regional leadership. Ensure alignment with organizational standards and regulatory requirements * Perform other duties as assigned by Regional Operations Manager or Site Leadership Required Skills: * Ability to problem-solve and use conflict resolution skills when handling patient concerns and refer patients to appropriate designated personnel * Knowledge of confidentiality and privacy protocols in accordance with clinical policies and HIPAA requirements * Basic PC skills in MS Windows environment, 10-key and typing. * Working knowledge of electronic health records (EHRs) and practice management systems. * Basic or limited familiarity with medical terminology * Excellent telephone and written communication skills as well as listening skills and ability to demonstrate tact and patience with callers * Ability to analyze and solve more complex problems that may require research and creative solutions and make sound decisions with limited supervision Preferred Skills: * Familiarity with health insurance * Knowledge of Neighborcare or healthcare delivery system operations processes Education/Experience Requirements: * High school diploma or equivalent * One (1) year of experience working in a medical office setting About Neighborcare Health: Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan. We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay. Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health. Learn more about us here. The full job description is available upon request

Welcome to a medical center where you're the center of attention. Pay range: - Hourly$22.22 - $33.33 Responsible for exemplary customer service in greeting and orientation of patients and visitors to the hospital. Interviews the patient for complete demographic and financial data to complete the registration process accurately, efficiently and promptly. Collects appropriate monies, obtains appropriate signatures, notifies patients/guests of hospital regulations, policies and services. Full Time / Evening Shift Shift Schedule: 11:30am-8pm Qualifications: High School Diploma required, Bachelors Degree preferred. Formal training in medical terminology, hospital finance and customer relations is preferred. Previous admission/registration experience or previous physician office, hospital or other frontline customer contact experience in in a fast paced, high volume business setting preferred. Demonstrated customer service skills required. Exceptional interpersonal skills to interview, educate and advise patients of hospital policies and the professionalism to positively interact with individuals at all levels of the organization are required. Knowledge of the financial requirements of insurances, HMO and PPO organizations and state and federal programs. Must be articulate and skilled in teaching patients how to access the healthcare system. Intermediate level typing skills required. Knowledge of medical terminology preferred. Ability to work independently and in a team environment. Must have the ability to work in a fast paced area, where the performance and concentration of several tasks may be required simultaneously. Why join Overlake? We're proud to offer benefits that support you in every stage of your career and life. But it's our inspirational culture that has made us one of America's Top 150 places to work in healthcare for several years in a row. Local, visible leaders who care about you. A values-based work environment. Medical insurance premiums as low as $0 per month. Many Overlake services covered at 100%. Tuition reimbursement up to $10,000 per year. Generous retirement plan matching starting at 5% and increasing to 7% after five years with immediate vesting. Pre-tax and Roth after tax retirement savings plans. An expanded Employee Assistance Program. A caregiver support program to help with everything from childcare to eldercare. Free parking and Orca transit passes. If this sounds like an environment where you'll thrive, we'd love to hear from you. How much will this job pay? Posted pay ranges represent the entire pay scale, from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional pay based on shift, certification or level of education. Job offers are determined based on a candidate's years of relevant experience and internal equity. If you have questions about Overlake's pay practices, employee benefits or the pay for a specific position, please contact ***********************

Company: The Boeing Company Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan. This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts. Position Responsibilities: Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards. Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives. Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project. Works to improve project management processes and business systems and implement best practices that support project decision-makers. Directs all phases of projects or subsystems of major projects from inception through completion. Acts as primary project contact to establish key stakeholder requirements and project objectives. Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders. Basic Qualifications (Required Skills/Experience): 5+ years of experience using Open Plan Professional and Milestone Professional 5+ years of experience in a Business Operations or Project/Program Management role 5+ years of experience managing projects and using standard project management tools 5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills 5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously 5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics 5+ years of experience working with cross-functional teams Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher Experience developing and integrating strategic projects, plans, and initiatives to meet business goals Experience working in a multifaceted work environment, including managing multiple priorities Strong verbal and written communication skills Experience communicating with employees, customers, peers, and all levels of leadership Experience using Microsoft Project Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 3 $96,000 - $103,000 Level 4 $118,000 - $128,000 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)

About Seattle Parks and Recreation: Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value. Equity & Inclusion: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities. #OneSeattle About Recreation and Aquatics Division: The Recreation Division eliminates barriers through responsive, exceptional recreation services. We operate over 50 recreation facilities (community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers) and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more; including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities. With nearly 300 regular employees and a budget of nearly $40 million annually, Recreation is a major operation with significant impact on the communities we serve. In addition to our current operations, we also strive to constantly improve the ways we serve Seattle's residents, specifically through implementation of the SPR Strategic Plan, innovation in our facility staffing and programming approaches, and learning from national best practices and quality standards. The Citywide Environmental Education Team works to bring community-based outdoor learning and nature exploration to Seattle's neighborhoods, schools and community groups, most impacted by social and environmental injustices. We are a small team of 6 staff and manage over 70 volunteers who support staff and help us teach additional programming. The Citywide Environmental Education team in Recreation offers a variety of nature programs in parks all over Seattle. In 2024 the Citywide Environmental Education Team ran a total of 593 programs, reaching 23,000 participants. About The Position: Seattle Parks and Recreation's Citywide Environmental Education Team is recruiting an experienced customer service-oriented individual who will work as a first-line receptionist and registrar with teachers, parents and school groups who wish to book Environmental Education programs. This position will work with a team of educators and will be the main point of contact with over 70 volunteers. The position will process program registrations and scholarships for groups, schedule and manage volunteers and a volunteer database, assist in planning, organizing and supervising outdoor environmental education fieldtrips. Customer Service: * Greet customers primarily over the telephone and provide information regarding environmental education programs and events. * Explain policies, procedures and requirements related to class enrollment, program participation or facility use. * Engage customers to resolve problems and complaints using program and operations policies and procedures. Financial Procedures and Cash Handling: * Use a computerized point of sale/event registration system (Active Net). However, in the event of power outages, positions will be required to, accurately, perform tasks manually using paper receipts and a calculator. * Collect associated fees, payments made in cash, check, credit cards, vouchers and/or automatic debts and uses a computerized database registration system to register payments of participants for various activities/classes, program and schedules facility space rentals. * Provide receipts, refunds credits and/or change due to customers. Computer Registration Software and Report Printing: * Generate and retrieve reports from computerized registration system (Active Net). * Open and close customer accounts, response to requests, verify and/or change customer information for proper billing and collections, collect payments and fees, and process refunds when needed. * Ability to use volunteer management software (Volgistics) to track all volunteer hours, make sure all volunteers are up to date on background checks and other required paperwork, schedule volunteer for shifts and print reports for management. Working with People and Volunteers: * Ability to provide excellent communication to both internal and external customers in oral and written formats (experienced in using Outlook). Provides accurate and prompt information to colleagues, customers, and teammates. * Excellent ability to work in a team environment with a "can do" attitude that is positive and welcoming. * Ability to train and work cooperatively with staff and volunteers. * Manage and schedule over 80 volunteers who help administer environmental education programs. * Help volunteers find information they may need about the classes they are teaching that day. Use volunteer software (Volgistics) to see volunteer class information. * Take notes at team meetings, create marketing materials, and works in collaboration with staff to market EE programs to schools. Able to work in a highly dynamic, fast-paced environment. Other Duties: * Type narrative reports, contracts, invoices, forms, charts, and correspondence; provides editing, formatting and proofreading services while preparing finished copy. * Establish and maintain files, logs, indexes and record keeping systems; prepares record retention cycles and maintains appropriate historical data. * Respond to inquiries regarding work or program AREA, requiring evaluation of inquiry to provide the proper response. * Research records, prepares and assembles appropriate information for reports and updates data as necessary. Requires one year of office clerical support experience (or a combination of education, training, and/or experience which provides evidence of the ability to perform work of the class). You will be successful if you have the following experience, skills, and abilities: * One year experience utilizing a computerized point of sale/event registration system in a customer service-related capacity. * One year experience managing and scheduling volunteers and using a volunteer database system. * Ability to interpret and comply with policy and procedures including cash handling, scholarships and third-party billing, and general SPR policy and procedure. * A solid customer service orientation and commitment to department values. * Excellent "people skills" with ability to effectively deal with a wide range of diversity and cultures within and external to the Community Center and Recreation Division. * Excellent writing and oral communication skills. * Current State of Washington driver's license. * American Red Cross Multi-Media First Aid Card and CPR certification within 30 days of employment. * Successfully complete Payment Card Industry (PCI) training and comply with standards. * Successfully complete cash handling training and maintain departmental compliance standards. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The full salary range for this position is $33.08 - $38.25 Hourly. Application Process Please submit the following with your online application: * A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement * A current resume of your educational and professional work experience. Who May Apply: This position is open to all candidates that meet the qualifications. Seattle Parks and Recreation values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle Parks and Recreation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences. Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle's Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020. Applicants will be provided an opportunity to explain or correct background information. The City of Seattle offers a comprehensive benefits package including vacation time, 12 paid holidays, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: *********************************************************************************************************** Want to know more about Parks and Recreation? Check out our web page: Seattle Parks and Recreation - Parks | seattle.gov SPR's Core Competencies are: * Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions and decision-making and promoting high quality standards. * Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City's commitment to workforce equity. * Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information. * Service: An ongoing commitment to base decisions and actions on the needs and priorities of the City. * Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.

The **UWMedicine Contact Center** has an outstanding opportunity for a **Patient Access Representative** **(Contact Center Representative 1 (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly. DEPARTMENT DESCRIPTION UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters. POSITION HIGHLIGHTS + _High-Volume Call Handling_ : Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy. + **_Detail-Oriented Scheduling & Support_** **:** Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards. + **_Customer Service Excellence_** **:** Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality. PRIMARY JOB RESPONSIBILITIES (duties not limited to) + High-volume inbound call handling in a fast-paced contact center + Appointment scheduling and registration using electronic systems + Insurance eligibility verification and data accuracy + Routing calls and taking complete, accurate messages + Referral coordination and prior authorization entry in Epic + Customer service and issue resolution with empathy and professionalism + Collaboration with clinics, Financial Counselors, and Interpreter Services + Patient portal support and inquiry resolution + Documentation and data updates during scheduling + Adherence to performance standards, compliance, and confidentiality REQUIRED QUALIFICATIONS High school diploma, or equivalent AND One (1) year of general office experience OR Experience in customer service, call center environment or problem resolution OR Equivalent education/experience **Compensation, Benefits and Position Details** **Pay Range Minimum:** $22.94 hourly **Pay Range Maximum:** $32.81 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Contact Center **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is proud to be an affirmative action and equal opportunity employer (************************ . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

Summary: The Patient Experience Specialists contribute to SharpeVision's success by providing superior customer service to all patients. This job creates the SharpeVision experience for our patients by providing them with prompt service, quality care and maintaining a clean and comfortable clinic environment. Patient Experience Specialists model and act in accordance with SharpeVision's 5 core values: Be Committed to Growth (Personal and Professional) Be an Excellent Communicator Have Fanatical Attention to Detail Be Genuine and Authentic Be Patient-Focused Key Responsibilities include the following: Act with integrity, honesty and knowledge that promote the culture and values of SharpeVision. Maintain a calm demeanor during periods of high volume or unusual events to keep center operating to standard and to set a positive example for the team. Anticipate patient needs by constantly evaluating environment and patients for cues. Communicate information to Center Director so that the team can respond as necessary to create the SharpeVision experience for each patient. Deliver superior customer service to all patients by acting with a patient-focused attitude and building a personal connection with the patient. Discover and respond to patient needs. Follow SharpeVision's operational policies and procedures and meet center standards. Maintain a clean and organized workspace so that team members can locate resources as needed. Provide quality care for all patients by adhering to all standards. Follow health, safety and sanitation guidelines. Maintain regular and consistent attendance and punctuality. Engage with and understand our patients, including discovering and responding to patient needs through clear and pleasant communication. Give the best service to our patients which may require being flexible in performing different tasks within the center. Help grow surgical volume by encouraging and facilitating patients for treatment. Prioritize multiple tasks in a fast-paced environment. Demonstrate organization and follow-through. In addition to a modern, progressive and friendly team culture, SharpeVision is proud to offer a variety of benefits to support employees and their families, including: Competitive Pay Free LASIK Medical/Dental/Vision Insurance 14 Days of PTO (Accrual Increases after 1 Year) 9 Paid Holidays - Includes 1 Birthday Holiday Employer Paid Figs Scrubs Reimbursement for COA, COT, and/or COMT Certification Continuing Education Allowance Benefits 401(k) Plan with 6% Match Group Life Insurance Long & Short Term Disability Insurance A Beautiful Work Environment Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or GED required. Associate or Bachelor's Degree Preferred. No direct healthcare experience required. A range of experience from different industries and roles that combine the desired skills is valued. Ideal candidates include those with client-facing customer service or sales experience in high-end establishments including concierge medicine, spa, hotel, fine dining, retail or membership clubs. Language Ability: Fluency of the English language. Excellent oral and written comprehension and expression. Speech clarity and recognition. Active learning and listening. Ability to respond to common inquiries and provide information to patients and colleagues. Strong communication and interpersonal skills. Ability to request clarification when needed. Math Ability: Ability to use mathematical methods or formulas for general business calculations. Ability to calculate percentages. Ability to compile, tabulate, or verify information or data. Reasoning Ability: Ability to collect data and establish facts. Ability to use logic. Ability to identify information by categorizing and recognizing differences or similarities. Computer Skills: Microsoft Windows, Microsoft Office Suite, Email, Calendar and Scheduling Software, Medical Software, Internet, Data Entry Certificates and Licenses: None required. Supervisory Responsibilities: This position has no direct reports. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. The work environment is indoors and environmentally controlled. Work environment is structured. May have exposure to disease or infections. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands and arms to handle, grasp, position, move and control objects and tools; reach with hands and arms; and talk and hear. Specific vision abilities required by this job include near vision, distance vision, depth perception and ability to adjust focus. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. SVML is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Do you love working with children and families in a warm, community focused environment? Are you looking to grow your skills in a supportive pediatric dental practice that values compassion, integrity, and quality care? You're in the right place! Bellevue Kids Dentist is hiring a Patient Care Coordinator to join our team in Bellevue, WA! Key Details: Pay: $23-$28 per hour + bonus potential, depending on experience Benefits: Employer subsidized Medical, dental, and vision insurance; PTO + sick time; and (after 1 year)401k with matching and paid holidays Location: In office at 2150 112th Ave NE, #A Bellevue, WA 98004 Schedule: Full-time, Monday - Friday, 7:15am - 4:30pm Who We Are: At Bellevue Kids Dentist, we believe every child deserves the same care and compassion we'd want for our own families. Our mission is simple: to make every visit a positive, stress-free experience while building a foundation for lifelong oral health. From toddlers to teens, and even special-needs patients we've cared for decades, we're committed to delivering the highest standard of care in a fun, friendly, and comfortable environment. Our team is energetic, and full of personality. We laugh together, support each other, and share a passion for helping kids feel confident about their smiles. With three amazing doctors, dedicated front desk staff, and skilled assistants, we've built a collaborative, upbeat workplace where everyone plays an important role. If you're looking for a place where your work truly matters, where families trust you and teammates cheer you on, you'll feel right at home here. Who You Are: You're a friendly, organized, and detail-oriented professional who thrives in a busy front office setting. You enjoy helping children feel at ease, supporting your team, and creating a smooth experience for families. You're a clear communicator, a quick learner, and someone who takes pride in your work. Other qualifications include: 1+ years' experience as a dental or orthodontics front desk / patient care coordinator preferred Strong multitasking skills, you'll juggle phones, patients, and paperwork with ease Comfortable learning new systems and processes Intermediate computer skills, including Microsoft Word and Excel Strong verbal communication and customer service skills Ability to multitask and stay organized in a fast-paced environment Ability to work independently and as part of a team Ability to pass a pre-employment background and professional references check What You'll Do: As a Patient Care Coordinator, you'll be the first point of contact for patients and families, helping create a smooth and welcoming experience from check-in to check-out. Your responsibilities will include: You'll be the hub of our office, balancing patient check-ins, scheduling, billing, and communication with clinical staff. Greeting and checking patients in and out Scheduling appointments and managing the daily calendar Verifying and updating insurance information Reviewing and managing financial agreements and patient accounts Posting charges and payments accurately Assisting with treatment planning and recall coordination Reviewing and entering insurance payments Maintaining patient insurance benefit profiles Managing accounts receivable and keeping AR under set goals Communicating with patients, parents, and insurance providers Join a team that's passionate about happy kids and healthy smiles. We're excited to meet someone who shares our commitment to compassionate care and community connection. Bellevue Kids Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive atmosphere for all employees.

Are you passionate about making a genuine difference in families' lives? Do you thrive in a dynamic, collaborative environment where play, kindness, and purpose guide every action? Join ICAN Children's Therapy and help build a future where children can shine their brightest! About ICAN Children's Therapy At ICAN, we believe every child deserves to thrive. Our passionate, multi-disciplinary team works collaboratively with children and their families to unleash each child's potential through innovative, evidence-based therapy. We foster a vibrant workplace that empowers team members to lead, grow, and create positive impact-together. What You'll Do: As a Patient Experience Representative, you are the heartbeat of our front desk and the first step in every family's journey with ICAN. You'll: Own the front desk experience: Keep a tidy, welcoming space and set a positive tone for all who enter. Greet and guide families: Offer compassionate, knowledgeable assistance-making every guest feel special. Coordinate patient schedules: Master multitasking as you schedule, reschedule, and support timely, accurate appointments for our children and families. Champion communication: Provide responsive, empathetic, and thorough updates in person, on the phone, and via email. Support quality care: Facilitate the intake process, maintain detailed records, and help families navigate billing with care and clarity. Solve problems and celebrate wins: Collaborate with therapists and colleagues to proactively address families' needs and create joyful experiences. Who Thrives Here: You genuinely love building relationships and learning each family's story. You stay upbeat and motivated-embracing new challenges with a solution-focused attitude. You're organized, detail-oriented, and skilled at making fast, thoughtful decisions. You believe communication is at the heart of great service. You bring a growth mindset-seeking out opportunities to expand your skills and advance your career. Qualifications: Experience in a medical, reception, or customer service setting (medical scheduling a plus) Confident in English (oral & written); extra languages are a plus! Familiarity with office technology (phone, copier, printer, EHR or scheduling systems) Proven record of reliability and professionalism. Background check required. Able to manage multiple tasks and timelines with grace under pressure Why ICAN? Growth Opportunities: We're committed to developing your potential and promoting from within. A Mission That Matters: Every day, your work helps kids and families. Inclusive Culture & Teamwork: We celebrate your unique strengths and play, fast, kind, and together! Benefits: (Health insurance, 401k, PTO, professional development, mentorship) If you are ready to make an impact-one family, one child at a time-apply today and help ICAN children and families flourish! ICAN Children's Therapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Full-time Description Make a Meaningful Difference and Join Our Team as a Patient Access Representative! Schedule: Full-Time | Mon - Fri, 8:00 AM - 5:00 PM Hiring Range: $20.20 - $25.00 per hour Position Close Date: January 23, 2026 Are you passionate about helping others and making a real difference in your community? Start your healthcare career as a Patient Access Representative at the Puyallup Tribal Health Authority (PTHA) - a culturally grounded, patient-centered organization serving the Indigenous community with compassion and purpose. As a Patient Access Representative, you'll be the warm and welcoming first point of contact for patients accessing care. This is a fantastic entry-level opportunity to join a mission-driven healthcare team and gain valuable experience in a high-volume, fast-paced clinical setting. What You'll Do: As a Patient Access Representative, you'll play a key role in supporting patient access and ensuring every visitor feels respected, cared for, and informed. You'll have a variety of responsibilities including: Greet and assist patients and visitors in person and over the phone with warmth and professionalism Guide patients through check-in process and help complete forms Learn and support functions in the Electronic Health Record and scheduling systems Register new and returning patients, verify insurance, and update records Assist in appointment reminders, chart preparation, and administrative support tasks Uphold confidentiality and customer service standards in all interactions What You Bring: HS Diploma or GED Recent direct customer/patient front desk experience providing excellent customer service and administrative support A proven track record of excellent attendance and attention to detail Strong desire and ability to quickly learn new computer systems Why PTHA? We are more than a clinic - we're a culturally grounded, patient-first health and wellness center serving the Indigenous community. We value teamwork, integrity, and community well-being. Here, your work has meaning. Work in a mission-driven, accredited organization Serve a close-knit patient population in an urban reservation setting Enjoy opportunities for professional development and training Experience a strong support system and inclusive team culture Perks of the Role: Meaningful Mission - Contribute to the overall wellness of a tribally operated health organization dedicated to serving the Indigenous community Competitive Compensation - Receive a fair salary that reflects your expertise and the impact of your work Supportive Team Culture - Join a collaborative and inclusive environment where respect and ethics are core values Cultural Enrichment - Work in an organization that values and integrates Indigenous traditions, community care, and cultural sensitivity Stability & Impact - Be part of a long-standing, accredited institution that plays a vital role in community health and development PTHA Employee Benefits: Supportive environment that values a healthy work/life balance Medical/Dental/Vision monthly premiums paid 100% by PTHA for employees (health coverage begins the first of the month following hire date) (13) annual leave (vacation) days + (13) annual sick leave days (18+) annual paid holidays including a birthday holiday 401(k) with annual profit-sharing contributions after (2) years of service Life and AD&D insurance coverage Have student loans? PTHA is an approved loan repayment site for various student loan programs Whether you're beginning your journey in healthcare or looking for meaningful work in service of Indigenous health and wellness, PTHA is the place to be. Our team works together to uphold traditions, promote wellness, and provide exceptional care - and we'd love to have you join us! Apply today to be a Patient Access Representative and take the first step toward a rewarding future at PTHA! In accordance with federal law, Native American Preference in employment applies and job placements are given on a competitive basis, using job related factors. Salary Description $20.20 - $25.00 per hour

Patient Access Representative - MUST live in Washington or relocate Job Number: 1323436 Posting Date: Nov 27, 2024, 5:00:00 AM Description Job Summary: Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data. Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for Kaiser Permanente services. May perform duties related to cash collection and depositing. Demonstrate strong customer service and communication skills. Adhere to HIPAA and patient confidentiality requirements. May act as the patients first point of contact with Kaiser PermanenteEssential Responsibilities: Patient Access and Registration: Answer phones; Perform appointment making processes; Complete accurate patient registration, such as, verification of patient demographics and payor coverage; Perform check-in, check-out, admit and discharge tasks; Build and maintain appointing templates; Perform MyGH set up verification; Communicate with patients via multiple channels; Process internal and external referrals.General Account Management:Confirm and set up payor coverage structures; Obtain prior authorization for services; Process appropriate items in the patient, claim edit and charge review work queues; Act as liaison to Patient Financial Services and the Health Plan; Communicate with external government payors and employers, as necessary; Perform manual service capture and data entry; Act as liaison to Health Information Management Coding Specialist for facility specific coding issues; Apply account review criteria and billing guidelines in preparation for off site billing of professional services; Provide fee estimates for KP services; Assist patients with billing questions.Cash Collection and Depositing: Collect co-pays and cost shares for services; Process refunds; Perform daily cash reconciliation and reporting for retail transactions; Process daily till closeout; Prepare bank documentation, combine and reconcile deposits of cashiers in the facility.Customer Service: Adhere to Kaiser Permanente behavior & appearance standards; Demonstrate strong customer service and communication skills; Treat customers with courtesy and respect; Adhere to HIPAA and patient confidentiality requirements; May act as a guide when a patient accesses Kaiser Permanente services Qualifications Basic Qualifications: Experience Minimum one (1) year of experience in a business office within a medical care delivery, hospital, insurance or large contact center environment OR a minimum two (2) years of experience providing excellent customer service in a fast-paced environment.Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education High School Diploma OR General Education Development (GED) required. License, Certification, Registration N/A Additional Requirements: Experience in electronic patient accounting, scheduling or customer information systems.Basic PC skills in MS Windows environment, 10-key and typing (35 WPM).Customer service skills, the ability to effectively communicate with a diverse customer base, and strong organizational skills. Preferred Qualifications: Three (3) years of additional experience in a patient care setting.Use of Epic Cadence/Prelude/Resolute or other patient scheduling and accounting systems.Understanding of Kaiser Permanente billing protocols and cash posting systems.Familiar with medical terminology.Knowledge of delivery system business operations processes, including appointing, account intake and verification, cashiering, financial interviewing, referral processing and data entry.Working knowledge of health care insurance practices and billing.Knowledge of health care payer/insurer types, including state and federal workers. compensation, commercial, subrogation, self-insured, Medicare (CMS) and Medicaid (DSHS).Understanding of Kaiser Permanente insurance products and benefits.Proven ability to establish credibility and respect with patients.Proven ability to problem solve and take initiative.Ability to provide feedback and education to other staff regarding correct procedures.Six (6) months experience in processing various types of billing, including workers compensation, subrogation, coordination of benefits, and private/self-pay.Demonstrate a high degree of adaptability, productivity, and reliability as well as an ability to work independently in an ambiguous environment.Effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members.Positive, open-minded, and focused on continuous improvement.Ability to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.Vocational training in medical office procedures and billing.Coursework or practical training and experience in ICD-9 and CPT coding.Primary Location: Washington-Seattle-Capitol Hill South Building Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:45 AM End Time: 05:45 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Customer Services Public Department Name: Central Campus South - Reception/Cashier - 1130 Travel: No Employee Group: J04|OPEIU|OPEIU Local 8 Posting Salary Low : 22.6 Posting Salary High: 34.2 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements. Share this job with a friend You may also share this job description with a friend by email or social media. All the relevant details will be included in the message. Click the button labeled Share that is next to Submit.

Who We Are The Advocates are a rapidly growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with professionalism and respect. Our team genuinely cares about and has empathy for the people who seek our help, and we are driven to get them the best results possible. The Pacific Northwest branch, headquartered in Seattle, WA, is looking for a driven Front Desk Coordinator to be a part of our team. You would become a vital part of a close-knit group of attorneys, legal assistants, paralegals, and staff who all share a profound dedication to supporting our clients throughout their recovery journeys. Learn more about us at our website! https://www.advocateslaw.com/ Our Ideal Candidate We are looking for a Front Desk Coordinator who desires to be an integral part of a talented legal staff that focuses on the clients themselves, as well as their cases. A perfect fit would be someone who is a skilled problem-solver and has a history of coordination-based roles in an office setting. Responsibilities Answering phones and transferring important client calls Greeting and welcoming clients and guests Preparing client checks for pickup Opening, scanning, and processing incoming mail Archiving settled checks Coordinating and preparing conference rooms Ordering and managing office supplies/inventory Experience and Professional Background 1+ years of office experience in customer service, hospitality, administrative or legal staff role High school diploma (required) High computer proficiency (Microsoft Office) History of proven attention to detail and ability to maintain standards Experience being meticulous in record keeping Compensation Rate: $23-25/hr Benefits 401(k) matching Health Insurance paid for the employee up to 100% Vision and Dental Insurance ORCA card EAP Program

**Become a part of our caring community and help us put health first** *$2,500 Sign-on Bonus* The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Intake to include referral reviews, verify PCP, clarify/obtain verbal orders + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse + Have at least 1 year of nursing experience + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $53,800 - $72,800 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Job Description Patient Access & Medical Reception (Care Team Specialist I) Registration - Per Diem Announcement #320764 Jefferson Healthcare is looking for a critically thinking, detail oriented, customer service minded individual to join our Registration Team as a Care Team Specialist I in our central registration area in a per diem role. The role of a Care Team Specialist is both dynamic and engaging within the healthcare sector. Care Team Specialists are important liaisons between the medical care team and the patients and have important impacts throughout the medical. This position involves interacting with diverse individuals coming into the hospital, gathering essential information, assisting patients with navigation, and supplying clinical teams with the necessary information to deliver high-quality care. Attention to detail, critical thinking, and a customer service mindset are essential to ensuring that patients have a smooth and successful healthcare experience. Registration is a 24x7 department supporting patient care 24 hours/day, 7 days/week, 365 days/year. Staff do cover nights, weekends and holidays and the ideal candidate will have a willingness to work those shifts and support the team by covering shifts. An ideal candidate will also have experience with medical office reception or customer service. They will have strong communication skills, be organized and detail-oriented, and have a skill for helping others. Responsibilities include taking patient calls, scheduling appointments, verifying insurance, and communicating with clinical care teams. The ability to multitask and handle patient inquiries with sensitivity and professionalism is a must. If you are a team player who enjoys working in a fast-paced environment and making a difference in people's lives, we encourage you to apply! What you'll need: High School degree or equivalent required One year of related experience in a customer service setting preferred - Customer service experience strongly preferred One year of experience using Epic EMR preferred Basic knowledge of medical terminology preferred Must stay current in knowledge base and meet Hospital-mandated education requirements What we can offer you: A fulfilling career in the medical field Structured onboarding with a dedicated trainer A supportive leadership and peer team A competitive wage including additional differentials for evening, night and weekend shifts Additional 15% wages in lieu of benefits Schedule: per diem 0-16 hours/week, 10 hour shifts; must be willing and able to work evening, overnight, and on occasion weekends and pick up open shifts To apply: please visit our careers website at *************************************************** This position will remain open until filled. Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply. Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test. Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law. Job Posted by ApplicantPro

Requisition ID: 912368 Store #: 00T038 Silver Lake Eye Clinic Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 16.66 - This posting is for an existing vacancy within our business. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Seattle Nearest Secondary Market: Everett Job Segment: Patient Care, Nursing, Ophthalmic, Optometry, Clinic, Healthcare

Part-time Description Join a Collaborative, Patient-Centered Team | Seattle, Bellevue, Everett, Bellingham | Growth, Flexibility, and Impact! Are you passionate about making a difference in mental health care? NeuroStim TMS Centers, Washington's leading provider of Transcranial Magnetic Stimulation (TMS) Therapy, is seeking a dedicated and adaptable Part Time Float TMS Technician to support our Seattle, Bellevue, Everett, and Bellingham clinics. This is more than just a job-it's an opportunity to be part of a supportive, mission-driven team that values compassion, integrity, and professional growth. If you're ready to build a rewarding career while helping patients reclaim their lives, we'd love to meet you! Why You'll Love Working at NeuroStim People-First Culture: We foster a collaborative environment where every team member is valued-not just for what they do, but for who they are. Career Growth: As you gain experience, you'll have opportunities to transition from a float position to a permanent clinic assignment if desired. Make an Impact: Help patients battling depression, anxiety, PTSD, OCD, and more with cutting-edge, non-invasive treatment. Work-Life Balance: Consistent Monday-Friday schedule-no nights or weekends! About the Role As a Part Time Float TMS Technician, you'll deliver patient care across multiple locations, ensuring consistent, high-quality treatment experiences. This entry-level role doesn't require prior TMS experience-comprehensive training will set you up for success. You'll be a key player in maintaining clinic flow, supporting administrative tasks, and embodying NeuroStim's values wherever you're needed. Key Responsibilities Administer TMS treatments under physician direction (training provided). Travel between Seattle, Bellevue, Everett, Bellingham clinics to support operational needs. Create a safe, compassionate, and therapeutic environment for patients. Educate prospective patients about TMS therapy. Manage scheduling, patient follow-ups, and maintain accurate records (HIPAA-compliant). Support clinic operations through administrative duties and team collaboration. Uphold NeuroStim's culture of servanthood, integrity, and hope in every interaction. Requirements Preferred Qualifications 2+ years of healthcare, patient care, or administrative experience (CNA, MA, Patient Care Tech, etc.). Proficient in Microsoft Office; experience with EHR systems is a plus. Comfortable working with medical/mechanical devices. Strong organizational and communication skills. Basic Life Support (BLS) certification preferred. Background in Psychology or related field is a bonus. Who You Are A team player with a patient-first mentality. Flexible and adaptable, thriving in different clinic settings. Professional, punctual, and proactive. Detail-oriented and tech-savvy. Committed to personal growth and contributing to a positive workplace culture. Growth Opportunities At NeuroStim, we believe in promoting from within. As a Part Time Float TMS Technician, you'll gain broad experience across clinics, setting you up for: Transition to a permanent clinic assignment as openings arise. Advancement into Lead Technician or Coordinator roles. Ongoing professional development through mentorship and training. Perks & Benefits Employee Assistance Program (EAP) Paid Time Off (PTO) Supportive, growth-oriented workplace culture Be part of a team that truly cares-about patients and each other! If you're ready to join a company where your work matters-and where you're encouraged to grow both personally and professionally-apply today! Learn more about us: ************************ Salary Description $23-$26 per hour