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Patient access representative jobs in San Buenaventura, CA

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Patient Access Representative
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  • Office Scheduler-247652

    Medix™ 4.5company rating

    Patient access representative job in Santa Monica, CA

    Job Title: Medical Office Administrative Assistant Schedule: Full-Time, Monday-Friday, 8:30 AM-4:30 PM Compensation: $21-$24/hr DOE Interview Availability: Thursday & Friday morning (11/6-11/7) Overview We are seeking a highly organized and fast-paced Medical Office Administrative Assistant to support a busy medical practice. This role requires someone who can efficiently manage multiple responsibilities, handle a high volume of tasks, and maintain professionalism in a dynamic, fast-moving environment. If you thrive under pressure, enjoy staying busy, and have strong medical office experience, we want to speak with you. Key Responsibilities Schedule patient appointments and follow-ups Manage calendars and coordinate scheduling needs, including stress test scheduling Answer incoming phone calls and route messages appropriately Provide general office support and administrative tasks as needed Handle a high volume of responsibilities with accuracy and urgency Maintain a positive, professional demeanor while multitasking Selling Points Fast-paced environment with constant activity-perfect for someone who likes to stay busy Opportunity to support a respected medical practice Consistent daytime schedule, Monday-Friday Great role for candidates early in their career who are eager to grow in healthcare administration 3-5 Must-Have Skills & Qualifications: Medical office experience is required Strong multitasking ability and comfort working under pressure Excellent communication and customer service skills Ability to stay organized while handling a high volume of incoming tasks Professional demeanor and reliability Preferred Experience/Qualifications Previous experience in a busy or high-stress medical office setting Ability to absorb and prioritize information quickly Tech-savvy and comfortable learning office systems Candidates early in their career with strong drive and adaptability are encouraged to apply
    $21-24 hourly 19h ago
  • Patient Service Representative

    Radnet 4.6company rating

    Patient access representative job in Oxnard, CA

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $31k-36k yearly est. 15d ago
  • Scheduling On Call Specialist

    New Beginnings-Supported Living Ser

    Patient access representative job in Camarillo, CA

    Job DescriptionOur company is looking for an individual who is good at working with computers and likes working with clients out on the field, who can handle scheduling software and fieldwork with our clients who have condition's of Autism, Cerebral Palsy, Down Syndrome and other intellectual disabilites. This is an administrative position and a field position as well. The scheduling on call specialist will consolidate all of New Beginnings client and consumer information into a central scheduling dashboard. The individual will be creating staff blocks for requested time off, medical maternity or extended leaves. An also for creating new client plans for all incoming consumers. The scheduling assistant will ensure all client and staff schedules remain as consistent as possible. For the On-call segment of the job the individual will be using our on-call line for 8:00 a.m- 4:30 p.m . This includes to answering the phone in a limited 30 minute period, this job also requires locating and scheduling coverage for all shift's call outs and or cancelations, updating the on-call log with accurate shift notes. The on call specialist will be trained to assume this role as determined based on weekly business needs. We prefer staff that have good morales and a great work ethic.
    $40k-58k yearly est. 15d ago
  • Patient Access Rep

    Henry Mayo Newhall Memorial Hospital 4.5company rating

    Patient access representative job in Santa Clarita, CA

    The PAS I is responsible for registration of patients following all EMTALA regulations, including preparing accounts for billing, verifying third party insurance and patient demographic information; and collects upfront patient cash. Additional responsibilities include working in PBX as directed, understanding codes and how to call them. Licensure and Certification: * Current Management Assaultive Behavior (MAB) certification OR must obtain within three (3) months from date of hire Education: * Minimum High School graduate or GED equivalent Experience: * One year minimum in hospital or other health care setting Knowledge and Skills: * Medical Terminology * Knowledge of third party eligibility. * Computer literate including keyboard accuracy and efficiency. * Customer service skills Physical Demands - Clerical/Administrative Non-Patient Care: * Frequent sitting and standing/walking with frequent position change. * Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level. * Occasional/intermittent reaching at or above shoulder level. * Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing. * Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds. * Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties. Key for Physical Demands Continuous 66 to 100% of the time Frequent 33 to 65% of the time Occasional 0 to 32% of the time Job Summary: The PAS II is responsible for the registration of patients following EMTALA regulations, including preparing patient accounts for billing, verifying third party insurance and patient demographic information, estimating ,informing patients and upfront collection of estimated liability. In addition, working in any other services that may relate to the registration of patients, as well as working in PBX as directed, understanding codes and how to call them. Licensure and Certification: * Current Management Assaultive Behavior (MAB) certification OR must obtain within three (3) months from date of hire Education: * Minimum High School graduate or GED equivalent Experience: * Two years minimum in hospital or other health care setting such as a medical office or insurance billing. Knowledge and Skills: * Knowledge of third party reimbursement especially HMO/ PPO. * Basic medical terminology * Computer literate including keyboard accuracy and efficiency * Customer service skills Physical Demands - Clerical/Administrative Non-Patient Care: * Frequent sitting and standing/walking with frequent position change. * Continuous use of bilateral upper extremities in fine motor activities requiring fingering, grasping, and forward reaching between waist and chest level. * Occasional/intermittent reaching at or above shoulder level. * Occasional/intermittent bending, squatting, kneeling, pushing/pulling, twisting, and climbing. * Occasional/intermittent lifting and carrying objects/equipment weighing up to 25 pounds. * Continuous use of near vision, hearing and verbal communication skills in handling telephone calls, interacting with customers and co-workers and performing job duties. Key for Physical Demands Continuous 66 to 100% of the time Frequent 33 to 65% of the time Occasional 0 to 32% of the time
    $33k-39k yearly est. 3d ago
  • Registration Clerk I

    Nevhc

    Patient access representative job in Santa Clarita, CA

    Definition: The Registration Clerk I/II perform patient admission and reception functions and serves as back-up to and as a team with the positions of Medical Records Clerk and Clinic Clerk and telephone operator. Reports to: Business Office ManagerQualifications:1. High school graduate or General Education Development (GED) certificate. 2. Willing and able to work a flexible and sometimes variable schedule to accommodate the needs of the facility. 3. Excellent written and verbal communication skills and reading comprehension. 4. Bilingual in Spanish/English required. Must be able to speak, translate, read and write and must pass a pre-employment Spanish exam and be able to demonstrate fluidity in translating, reading and writing. 5. One year previous experience in a clinical office setting or completion of recent equivalent job training preferred. 6. Must maintain a pleasant and professional demeanor at all times with customers and co-workers. 7. Must be able to be cross trained in all Business Office functions within a year of employment. 8. Must be able to type 35wpm. 9. Ability to utilize a personal computer, with working knowledge of Microsoft Office Programs to include Microsoft Outlook. 10. Current CA Driver's License, valid vehicle insurance, and an available vehicle required. 11. Some knowledge and understanding of medical terminology, and billing codes preferred. Northeast Valley Health Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Northeast Valley Health Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
    $36k-48k yearly est. Auto-Apply 19d ago
  • Patient Coordinator (Full Time)

    Schweiger Dermatology 3.9company rating

    Patient access representative job in Thousand Oaks, CA

    Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 400 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually. Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here. Schweiger Dermatology Group's Ultimate Employee Experience: * Multiple office locations, find an opportunity near your home * Positive work environment with the tools to need to do your job and grow * Full time employees (30+ hours per week) are eligible for: * Medical (TeleHeath included), HSA/FSA, Dental, Vision on 1st of the month after hire date * 401K after 30 days of employment * Your birthday is an additional personal holiday * Company Sponsored Short Term Disability * Pre-tax savings available for public transit commuters * Part-time employees (less than 30 hours) are eligible for: * Dental and Vision on 1st of the month after date of hire * 401K after 30 days of employment * Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services Job Summary: Full-Time Patient Coordinator at our Thousand Oaks Office. The Patient Coordinator executes all front office duties and provides support to patients, providers, and support staff. Previous healthcare experience is required. Dermatology experience is required. Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of 7:00am - 7:30pm. Open Flexibility to help cover in a team environment is needed. Patient Coordinator/Medical Receptionist: * Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller. * Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s) * Understand provider to patient flow and anticipate provider's next steps to the best of their ability * Perform inventory responsibilities and stocking of supplies and equipment as requested * Attend all in-house training and continued education opportunities Qualifications: * Healthcare Experience is required. * Medical Receptionist Experience preferred. * Dermatology Experience is required. * Scheduling Experience is required. * Experience using EMR software and patient scheduling systems preferred. * Must be computer savvy and familiar with Microsoft Word, Excel and Outlook. * Strong communication, interpersonal, and organizational skills. * Excellent patient relation and customer services skills. * Must be professional, reliable and dedicated employee. * Prefer prior experience working in a dermatology / medical environment preferred. * Open availability to work during weekdays and weekends. Hourly Pay Range: $21 - $23 Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law. Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
    $21-23 hourly Auto-Apply 43d ago
  • Patient Care Coordinator

    Sonrava Health

    Patient access representative job in San Fernando, CA

    The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: * Set and achieve personal sales goals while supporting the goals of the team. * Greet patients in a timely, professional, and engaging manner. * Introduce new patients to the office and staff. * Provide patient consultations and communicate information about recommended treatments. * Discuss cost of service, insurance coverage, and payment options with patients * Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. * Nurture the patient relationship to encourage patient retention. * Work as a team player to ensure each customer receives the best service possible. * Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: * Minimum of high school diploma or equivalent required. * Customer service focused. * Excellent time management and organizational skills. * Preferred dental office experience. * Preferred experience with dental insurance. * Preferred experience with Denticon/Dentrix. Skills and Abilities: * Two (2) years of sales, customer service or related work experience. * Bilingual Spanish-English skills preferred. * Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. * Ability to quickly learn new procedures and processes. * Excellent communication and interpersonal skills * High level of ownership, accountability, and initiative * Friendly, outgoing, and motivated personality Work Environment and Conditions: * Travel as needed for training and to perform job functions. * Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. * Potential of prolonged sitting and standing
    $33k-51k yearly est. Auto-Apply 24d ago
  • Patient Care Coordinator

    Sonrava

    Patient access representative job in San Fernando, CA

    The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices. Responsibilities Essential Functions: Set and achieve personal sales goals while supporting the goals of the team. Greet patients in a timely, professional, and engaging manner. Introduce new patients to the office and staff. Provide patient consultations and communicate information about recommended treatments. Discuss cost of service, insurance coverage, and payment options with patients Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments. Nurture the patient relationship to encourage patient retention. Work as a team player to ensure each customer receives the best service possible. Supports strategic local marketing initiatives that help drive brand awareness and new patient growth. Qualifications Qualifications: Minimum of high school diploma or equivalent required. Customer service focused. Excellent time management and organizational skills. Preferred dental office experience. Preferred experience with dental insurance. Preferred experience with Denticon/Dentrix. Skills and Abilities: Two (2) years of sales, customer service or related work experience. Bilingual Spanish-English skills preferred. Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively. Ability to quickly learn new procedures and processes. Excellent communication and interpersonal skills High level of ownership, accountability, and initiative Friendly, outgoing, and motivated personality Work Environment and Conditions: Travel as needed for training and to perform job functions. Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens. Potential of prolonged sitting and standing
    $33k-51k yearly est. Auto-Apply 25d ago
  • Patient Access Representative, Part Time, Variable Shift-8 Hr, Simi Valley

    Mid-Columbia Medical Center 3.9company rating

    Patient access representative job in Simi Valley, CA

    Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Responsible for timely and accurate patient registration. Interviews patients for all pertinent account information. Verify all insurance and calculates and collects patient liability amounts. Ensure that all necessary signatures are obtained for treatment. Answer any questions and explain policies clearly. Check for physician orders and attaches them to appropriate patient record to ensure correct test is received. Print and collate any paperwork needed for each patient to for distribution to unit/department. Escorts patients to his/her area or refers patient to available escort as needed. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree or equivalent combination of education/related experience: Preferred Essential Functions: * Check for physician orders and attaches them to patient medical record to ensure that patients are receiving appropriate tests. * Choose correct health plan and accurately and research to ensure accuracy when verifying insurance. Enter all authorization information accurately as needed. * Follows guidelines and instructions from senior staff. * Performs other job-related duties as assigned. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $32k-36k yearly est. Auto-Apply 3d ago
  • Front Desk Coordinator - Thousand Oaks ,CA

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Thousand Oaks, CA

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. The Opportunity Sunday-Thursday Schedule Medical and Dental offered! Lunch Breaks Pay Range $19-22/hr Depending on Experience Bonus potential What we are looking for in YOU and YOUR skillset! Must be willing to work at multiple locations if needed. Driven to climb the company ladder! Possess a winning attitude! "˜Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $19-22 hourly Auto-Apply 60d+ ago
  • Patient Services Representative

    Tri Source & Nearstaff Solutions

    Patient access representative job in Santa Clarita, CA

    Job Description Company Background TSI is one of the fastest-growing outsourcing companies worldwide with Contact Center operations throughout the US, Mexico, and Latin America and world headquarters in Valencia, CA. We are disrupting the world of outsourcing and benefit from our leadership position in an industry experiencing strong year-over-year growth. Company Culture & Mission TSI makes outsourcing simple so that our clients can focus on their core business and drive sales growth. TSI is the sales, customer service, and back-office support engine behind many top brands, products, and services. We are very selective with the partners with whom we engage as well as the teammates we invite to be a part of our family. This keeps us focused on our Values: Transparency, Passion, Giving Back, Results and Fun! Job Summary Our Contact Center is looking to build on our biggest strength: our teammates! We are searching for professional and compassionate patient services representatives with GREAT communication skills. Must be bilingual in English and Spanish. Must have strong time management, willingness to learn, and a desire to have FUN at work. Our client's mission is to make healthcare better for everyone, especially for our seniors. You will help their patients, by educating them about their benefits and making sure they get the care they need easily. You would be a great fit for our team if you can combine superior listening and communication skills with a passion for helping people. We provide in-depth training and a pathway to success! Job Duties and Responsibilities Our patient services representatives are responsible for making outbound calls and answer inbound calls. They handle all calls efficiently by scheduling appointments for members, reminding them about upcoming appointments, and providing them with needed instructions. Our representatives also build relationships with members, caregivers, clinical staff, and vendors. Responsibilities include: Consistently use a professional, courteous approach to facilitate communication with patients, providers, and third-party intermediaries. Conducts client registration interviews. Collects or confirms all necessary demographic, insurance, health, and financial information from customers at registration accurately entering it into the ESS. Schedules appointments and records reasons for visits on the patient notes in the scheduling software system. Informs patients of any preparation or special requirements for their appointments Provides travel directions to patients when necessary. Verifies coverage and benefits through the online process for each appointment. Identifies clinical and financial criteria that require the involvement of the case management team or Benefits Specialist. Resolves clinical scheduling conflicts to accommodate the needs of all involved parties Confirms patient's payment sources utilizing online systems; accurately interprets financial cues; provides patient with payment plan information or consults with a Team Lead, Universal Benefits Specialist, or Coordinator as needed. Responsible for explaining the Health Center fee schedule to all clients and collection of fees based upon client income. Identifies deductibles, co-payments, and outstanding balances according to policy communicating the amounts due to the patient and the payment expectations. Maintains annual goals for registration accuracy, call release status, call handle time, and average department call answer time. Translates or obtains language line assistance for clients and staff as requested. Follows established guidelines for the use and/or disclosure of protected health information. Employees should report any breaches of the Health Insurance Portability and Accountability Act (HIPAA) rules to the Privacy Officer (AVP of Quality, Education & Risk Management) immediately. Failure to comply with HIPAA policies and procedures will result in disciplinary action, up to and including termination of employment. Requirements 1-3 years of customer service experience in a call center and/or health care environment Superior listening skills Must be able to work in sitting position, use computer and answer telephone A strong sense of responsibility for providing a great customer experience Detail-oriented and highly-organized Excellent verbal and written communication skills. Ability to handle multiple tasks and prioritize work Knowledge of basic computer skills, especially Microsoft Office Suite Ability to alphabetize and add/subtract/multiply and divide as necessary Bilingual in Spanish/English as follows: Speaking-Required, Reading-Preferred, Written-Preferred Benefits $17.81/ hour 401(k) matching Monthly Bonuses Great Team Work Environment Opportunities for Advancement Hiring Now! Location: Greater Los Angeles. Our newly opened office is FWY close in Valencia, CA. Work to be conducted in our Valencia office.
    $17.8 hourly 13d ago
  • Front Office Coordinator

    First Fertility

    Patient access representative job in Thousand Oaks, CA

    Job Details Thousand Oaks, CA $22.00 - $25.00 Hourly At Fertility & Surgical Associates (FSAC), our mission is to blend state-of-the-art technology with personalized and compassionate care to achieve the highest pregnancy rates possible. We strive to offer the most time- and cost-effective infertility treatments available in a friendly, intimate office and surgical setting. We are deeply committed to making this journey as comfortable and successful as possible for every patient, and our goal is to earn their trust and confidence every step of the way. FSAC is a fast-paced, high-volume infertility and surgical medical office with four physicians located in Thousand Oaks. We are seeking a friendly, organized, and detail-oriented Front Office Coordinator to join our team. The ideal candidate is a fast learner and thrives in a high-demand, patient-facing environment. You must be able to multitask efficiently, communicate professionally, and maintain accuracy under pressure. Responsibilities Answer and direct high-volume phone calls with professionalism and warmth. Schedule patient appointments. Take accurate messages and relay to appropriate staff. Coordinate surgery scheduling and authorizations. Prepare charge slips, pull and file patient charts. Assist medical and administrative staff with day-to-day operations. Handle general office tasks including filing, faxing, copying, and scanning. Maintain strict patient confidentiality and compliance with HIPAA standards. Provide excellent customer service to all patients and visitors. Qualifications High School Diploma or higher. Minimum of 2 years' experience in a medical office setting preferred. Experience with medical records and surgery scheduling highly preferred. Proficient in medical office software and EHR systems. Excellent verbal and written communication skills. Ability to problem-solve and use sound judgment in a fast-paced environment. Benefits FSAC offers full-time employees a comprehensive benefits package, including: Medical & Dental Insurance 15 Vacation/PTO days 7 Paid Holidays per year 401(k) Profit Sharing Plan Compensation: $22.00 - $25.00 per hour
    $22-25 hourly 60d+ ago
  • Patient Services Specialist - Float Santa Monica

    Providence Health & Services 4.2company rating

    Patient access representative job in Santa Monica, CA

    Supports and floats throughout affiliated clinics in Santa Monica. The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year of Medical office or related experience OR + 6 months of experience as a Providence Employee in related position Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 400618 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7008 NEURO SJMP SANTA MONICA 150 Address: CA Santa Monica 2020 Santa Monica Blvd Work Location: Providence Administrative Off-Koll Bldg Santa Monica Workplace Type: On-site Pay Range: $24.00 - $29.57 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $24-29.6 hourly Auto-Apply 22d ago
  • Medical Billing/Patient Collections Specialist (IN-OFFICE -NOT REMOTE)

    Unruh Chiropractic Inc.

    Patient access representative job in Santa Clarita, CA

    Job DescriptionBenefits: Paid time off ****This is a fully in-office position located in Santa Clarita, CA. Only candidates who currently live within a reasonable daily commute will be considered**** Multi-disciplinary practice (Chiropractic, Acupuncture, Physical Therapy, and General Medicine) seeking a detail-oriented and experienced Medical Billing Specialist for Collections to join our team. The primary responsibility of this role is to manage patient balances, and outstanding insurance claims, ensuring timely payment and resolution of issues. The ideal candidate will have a strong understanding of medical billing, insurance procedures, and collection strategies, with a focus on maintaining a positive relationship with both insurance companies and patients. KEY RESPONSIBILITIES: Respond to patient questions regarding statements and balances via phone, email, and in-office. Work with insurance adjusters, providers, and patients to resolve discrepancies or denied claims. Communicate findings, adjustments, and recommendations to patients, carriers, and staff. Work delinquent patient accounts through outreach and establish payment plans when necessary. Assign uncollectible accounts to a collection agency per policy. Review and process insurance claims for payment, ensuring accuracy of submitted claims. Follow up on outstanding claims with insurance companies, ensuring proper resolution and timely payment. Monitor aging reports and take appropriate action to resolve outstanding balances. Maintain accurate and organized records of collection activities, including phone calls, emails, and payment arrangements. Provide assistance and information to the billing team and management regarding account status and any potential collection concerns. Ensure compliance with all relevant regulations, including HIPAA and insurance requirements. Coordinate with the accounts receivable team to ensure the accurate posting of payments and adjustments. Resolve disputes and issues promptly while maintaining professionalism and a focus on customer service. Assist in monthly and quarterly reporting of collections and revenue cycle metrics. Qualifications: High school diploma required; college coursework or medical billing/coding certification preferred. Proven experience (2+ years) in medical billing, coding, and collections within a healthcare setting preferred, but not required. Knowledge of insurance policies, payment structures, and medical terminology. Strong understanding of medical billing software and electronic health record (EHR) systems. Strong ability to navigate clearinghouse (Trizetto, Waystar, etc.) Deep understanding of claim management, including corrected claim submissions. Familiarity with claim modifiers (chiropractic, acupuncture, physical therapy, and general medicine). Experience with American Specialty Health (ASH) is a plus. Experience with insurance verification and claims submission processes. Excellent communication skills, both written and verbal, with the ability to interact effectively with patients, healthcare providers, and insurance companies. Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines. Ability to handle sensitive and confidential information with discretion. ****This is a fully in-office position located in Santa Clarita, CA. Only candidates who currently live within a reasonable daily commute will be considered****
    $34k-44k yearly est. 8d ago
  • Medical Front Office Coordinator-Santa Monica

    WSA Americas 3.8company rating

    Patient access representative job in Santa Monica, CA

    Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it's all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What's in it for you? Top priority of culture and community including ongoing training Attractive compensation package with monthly bonus opportunities Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs Mentorship and professional development opportunities including a CES Advisory Board Field support for your hearing center What you will do: Maintain client charts and ensure information is up to date Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements Maintains a clean, inviting, and friendly environment Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: High School Diploma or equivalent Experience in customer service and office administration Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers Proficiency with computers including scheduling software and MS Office Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning and tuition reimbursement Career advancement pathways for Center Support and Client Care Pays :$24hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.
    $24 hourly 7d ago
  • Scheduler/Front Office Coordinator

    Lifespan Medicine

    Patient access representative job in Santa Monica, CA

    Seeking perfectionists! We are a world-renowned medical practice focused on preventive care. We are a fast-paced concierge practice that provides cutting edge innovative healthcare services to our VIP clientele. Our clients expect exceptional service and we are always looking to not only meet but exceed their expectations at every turn. Each team member that we welcome on board is expected to hold themselves to the highest standards in patient care, professionalism and customer service. Job Description This is an amazing opportunity to join our exclusive facility. We need a like-minded and customer service oriented individual who is committed to upholding the high standards we provide for all our clients. This is a full time position for a Front Desk Coordinator. We're looking for a professional with a positive attitude. Common sense, initiative and a willingness to take action are necessary in order to complete the tasks and duties in our office. You will work with a wide variety of clientele -- the ideal candidate will be comfortable multi-tasking, have good communication skills and contribute a helpful and positive attitude to our work environment. Strong work ethic and a high regard for patient confidentiality are a must. FRONT DESK DUTIES: Heavy scheduling: You must have an extreme sense of urgency in scheduling visits for clients and able to expedite and accommodate scheduling requests. You must be resourceful and consider multiple factors when scheduling visits to create efficient easy schedule for clients. Answer and triage phone calls Greet and host clients in office Check in/Check out including payment and other administrative items Answering client questions and following up on requests Inventory and supply management Schedule management: scheduling and appointment confirmations Administrative work as assigned Creation and maintenance of spreadsheets, forms and checklist for personal use Prepare and complete all paperwork Point of Liaison between team, client and outside facility and clients Ability to management many follow up tasks to completion without dropping the ball. Ability to stay organized and follow up. Ensure client has the best experience possible from beginning to end, great follow up from their visits and get everything they need Qualifications Bachelor's degree preferred, but will consider Associates or other schooling equivalent experience. Minimum of 2 years administrative office experience Minimum of 2 years customer service experience Medical experience not required Professionalism and maturity in speech and demeanor is required Highly organized with a dedication to follow through and an ability to proactively anticipate needs Demonstrated written and oral communication skills, and excellent interpersonal skills Excellent computer and typing skills Must be a team player and also capable of working independently Ability to thrive in a fast-paced, detail-oriented environment Available to work as needed based on our client schedule Must be reliable and punctual with own transportation. Strict confidentiality and discretion Additional Information Healthy benefits package, vision and dental, matching 401k, vacation, parking. Compensation: $15-$20/hr DOE You MUST submit a cover letter, resume and salary requirements to be considered for this position. Without a cover letter we will not review the resume or application to save your time and ours. Thank you. Without a cover letter , resume - we will not review the resume or application to save your time and ours. Thank you. We are an Equal Opportunity Employer
    $15-20 hourly 60d+ ago
  • Front Office Coordinator

    Mindpath Health

    Patient access representative job in Isla Vista, CA

    About the Role Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. We are looking for a candidate that is passionate about working with and serving university students, faculty, and staff in an outpatient setting. As the Front Office Coordinator to support our College Health Program, you will contribute to a positive patient experience by providing excellent customer service to all patients and providers through interactions on the phone and in-person. This role is full-time, 40 hours per week, Monday through Friday, onsite in our Isla Vista office. Responsibilities Provides a positive patient experience by: Serving as the first point of contact for patients and visitors upon arrival, greeting all patients and visitors with excellent customer service Scheduling patient appointments as needed Answering incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, questions about medication, etc. Communicating all patient messages on a timely basis to the clinical staff Regularly collecting co-pays (if not paid online) and obtaining payment for patient balances if appropriate Explaining patient paperwork and ensuring its completion Collecting and updating patient demographics and insurance information Assisting patients in understanding Mindpath Health policies, procedures, and services when necessary Recognizing when situations require escalation to management or clinical teams to ensure patient safety And satisfaction Utilizing effective de-escalation techniques to manage interactions with upset or frustrated patients, Maintaining a calm and professional demeanor Supports clinicians in the office through the above and by: Informing clinical staff of patient arrivals and any scheduling changes Maintaining a thorough knowledge of each clinician's needs and preferences Sorting and triaging incoming communications Providing general administrative support including faxing, copying and scanning for clinicians and other office personnel as needed Contributes to a collaborative and friendly work environment by: Establishing and maintaining a positive working relationship with front office team, team lead, operations supervisor, rom and clinicians Communicating effectively with Front Office Team, Team Lead, Operations Supervisor and ROM on process improvements, daily needs, etc. Identifying priority patient satisfaction issues and suggesting recommendations for resolution. Complying with company policies and procedures and following strict patient privacy procedures Qualifications EMR/EHR or practice management systems experience required. High school diploma, or equivalent. 2+ years of recent experience such as clerical, administrative, receptionist and/or front office coordinator. Minimum of one year of demonstrated customer service skills (within a healthcare setting) Basic proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills. Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, clinicians, management, staff, and other customers. Empathy and compassion when working with individuals experiencing mental health challenges. A calm, professional demeanor when managing upset patients or families. Excellent oral and written communication skills. Strong attention to detail with the ability to prioritize and multitask in a fast-paced environment. Effective problem-solving skills and the ability to think quickly under pressure. Demonstrated ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. Strong organizational skills and attention to detail. Ability to work independently or as part of a team. Must be able to maintain strict confidentiality of all personal/health sensitive information The pay for this position is $23 per hour. We offer full benefits (medical, dental, vision), paid time off, holiday pay, 401k, tuition reimbursement, paid parental leave, and more. About Mindpath Health Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care. At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 100 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing. Join our community and discover how rewarding work can be! Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
    $23 hourly Auto-Apply 3d ago
  • Front Desk Coordinator - Goleta, CA

    The Joint Chiropractic 4.4company rating

    Patient access representative job in Goleta, CA

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Saturday and Sunday from 9:45 - 5:15pm Available to cover shifts as needed. Pay Range 21.00-22.50/hr Depending on Experience Bonus potential offered What we are looking for in YOU and YOUR skillset! MUST be dependable Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $28k-36k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator (Outpatient), Part-time, Day Shift

    Mid-Columbia Medical Center 3.9company rating

    Patient access representative job in Simi Valley, CA

    Centered in beautiful Southern California, Adventist Health Simi Valley has been one of the area's leading healthcare providers since 1965. We are comprised of a 144-bed hospital, home care services and a vast scope of award-winning services located throughout Ventura County. Simi Valley is a suburban area nestled between an urban oasis and the stunning shores of the Pacific Ocean. Bordering Los Angeles allows hiking in the morning and attending film premieres in the evening. Job Summary: Coordinates a variety of admitting and clerical duties to facilitate the efficient processing and scheduling of patients for the department. Provides communication with patients and visitors that promotes a high level of overall satisfaction and quality of care. Performs duties in an outpatient location. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate's/Technical Degree in business, healthcare or computer science or equivalent combination of education/related experience: Preferred Essential Functions: * Greets, receives and escorts patients/visitors, and notifies necessary personnel of their arrival. Answers multiple phone lines and intercom, and communicates appropriately. Gives appropriate attention to complaints/requests as needed. Receives, interprets, verifies and processes physicians' orders. Admits/discharges daily patients and creates charts. Provides clerical support for departmental meetings, projects and activities as needed. * Completes and forwards all required information, charts, records, documents as requested. Requests previous patient records from medical records as needed. Maintains department records, reports, statistics. Orders and maintains an adequate inventory of all office supplies and equipment. Identifies current status of patient's insurance, as well as range of benefits. Identifies and collects co-payments and limits of services for all patients. * Provides appropriate forms to billing and other departments. Assists with maintenance of hospital forms. Performs various confidential clerical duties including, but not limited to data entry, obtaining patient's signature for needed documents and/or consents forms, filing and answering phones. Helps schedule patient appointments. Obtains all necessary billing, insurance and other demographic information. * Informs patients of any preparations needed for examination, and reminds them of their preparations at time of appointment confirmation. Obtains all necessary billing, insurance and other demographic information. Assists in scheduling appointments and making reservations for departmental needs such as classes, programs and in-services. * Keeps waiting rooms neat, clean and organized. Communicates with those waiting. Monitors panels for alarms and reports to appropriate department. Provides coverage and/or assistance when necessary to maintain quality standards of the department. Compiles information for reports, manuals, handouts and meetings as needed. Provides clerical support for department meetings and departmental activities. Assists with research and provides administrative support to special projects. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
    $34k-42k yearly est. Auto-Apply 1d ago
  • Patient Services Specialist and Senior Patient Services Specialist - Santa Monica

    Providence Health & Services 4.2company rating

    Patient access representative job in Santa Monica, CA

    This is a combined posting for an Patient Services Specialist and Senior Patient Services Specialist. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. The Patient Services Specialist - Senior Level serves as a subject matter expert and resource to peers. The Senior PSS is capable or performing all aspects of the Associate and Journey PSS roles. In addition to performing all core functions, this role is responsible for resolving complex issues, orienting and training new caregivers, and active participation that support departmental initiatives and continuous improvement. Patient Services Specialist: Required qualifications: + 1 year of Medical office or related experience OR + 6 months of Experience as a Providence Employee in related position Patient Services Specialist, Salary Range: Santa Monica (Santa Monica, CA) Min: $24.00, Max: $29.57 Senior Patient Services Specialist: Required Qualifications: + 3 years related customer service, medical office or healthcare experience Senior Patient Services Specialist, Salary Range: Santa Monica (Santa Monica, CA) Min: $24.00, Max: $31.52 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act." About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 399130 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7008 FLOAT PERSONNEL CA SANTA MONICA Address: CA Santa Monica 2020 Santa Monica Blvd Work Location: Providence Administrative Off-Koll Bldg Santa Monica Workplace Type: On-site Pay Range: $See posting - $See posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $33k-39k yearly est. Auto-Apply 36d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in San Buenaventura, CA?

The average patient access representative in San Buenaventura, CA earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in San Buenaventura, CA

$37,000

What are the biggest employers of Patient Access Representatives in San Buenaventura, CA?

The biggest employers of Patient Access Representatives in San Buenaventura, CA are:
  1. Guidehouse
  2. Dignity Health
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