Patient access representative jobs in Schenectady, NY

Prime Group Holdings, LLC is a vertically-integrated private equity real estate firm focused on self-storage and other alternative real estate asset classes. With $6.6 billion in assets under management, Prime Group is one of the largest private owners and operators of self-storage properties in the world, owning and operating over 310 self-storage assets in 28 states, two Canadian provinces and the U.S. Virgin Islands containing over 23 million rentable square feet. The firm manages three flagship funds on behalf of a global investor base, including the largest self-storage dedicated fund ever raised, Prime Storage Fund III. Headquartered in Saratoga Springs, NY, Prime Group has more than 700 employees. The firm has a regional office in Jupiter, FL and investment originations offices in Denver, CO, Hackensack, NJ, Yorktown, VA and Calgary, Alberta. Prime Group's 21-person senior leadership team is supported by teams including sourcing and acquisitions, asset and portfolio management, compliance/legal, property management, information technology, transactions/financing, marketing, accounting and training, among others. Prime Group's success is built on a culture of respect, teamwork, business ethics, accountability and persistence. The company deeply values the strong relationships it has built with its customers, employees, investors and stakeholders. Pitchbook, a leading resource for comprehensive data, research and insights spanning the global capital markets, named Prime Group as one of the top 10 real estate value-add fund managers in Pitchbook's 2023 Global Manager Performance Score League Tables. About the Role At the Prime Customer Service Center, we believe in taking pride in our work, leading with empathy, guiding customers confidently, and always seeking the best solutions for their needs. In this dynamic role with exciting growth potential, you'll handle inbound calls related to our storage facilities and campgrounds-whether you're providing service-focused support to existing customers or engaging in sales-focused conversations with potential guests. We'll give you the tools, training, and support to become a true expert in storage, so you can proactively identify customer needs, stay current on evolving services, and guide guests through a variety of processes. You don't need to know everything upfront-we'll teach you, and you'll become part of an industry-leading service experience. Prime Offers Medical, Dental, Vision insurance Flexible schedule On-the-job training Pad time off Referral program 401(k) matching Monthly performance-based, incentive programs Key Responsibilities Confidently highlight the value of our services to new customers as a key part of delivering an outstanding hospitality experience. Communicate clearly and professionally to ensure every guest feels valued and understood Embody company values by providing friendly, efficient support and contributing to a positive team culture Collaborate with team members and share insights to continuously improve our service offerings Respond promptly to every inbound call, treating each customer with equal importance and urgency Listen actively to understand customer needs, taking ownership to resolve concerns effectively and ensure a positive experience Offer knowledgeable assistance regarding services, policies, and procedures Troubleshoot and resolve customer issues, escalating complex cases as needed Maintain accurate records of customer interactions and follow-up actions Qualifications A genuine passion for hospitality and customer care Strong attention to detail with the ability to meet expectations and deadlines Ability to manage multiple tasks effectively Experience in inbound phone sales is a plus when assisting our new customer calls and for highlighting value to our existing guests. Capability to handle sensitive and confidential information with discretion Proficiency in Microsoft Office applications and web-based tools Excellent written and verbal communication skills Comfort working both independently and as part of a team Strong problem-solving skills for handling challenging customer situations and gathering feedback for continuous improvement A desire to grow within the company, taking pride in serving our guests Bilingual Preferred We're especially seeking individuals able to work from 1:30 pm - 10:00 pm, with opportunities to move into other shift patterns over time based on seniority and performance. Along with a competitive base salary, we offer a monthly performance-based incentive program that rewards you for delivering exceptional customer experiences. Pay Range: $20.00 per hour + Commission Equal Opportunity Employer Statement Prime Group Holdings is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Title: Customer Service Representative Department: Government About Us For more than 100 years, Jamaica Bearings Group (JBG) has built a reputation as a trusted partner in the aerospace, defense, industrial, and rail markets. As a family-owned business, we pride ourselves on combining tradition with innovation, delivering high-quality solutions while building long-standing relationships with our customers, suppliers, and employees. Position Summary Join our dynamic team in a full-time, in-office role where your expertise will make a real impact! As a key customer-facing professional, you will prepare and submit quotations to government and third-party clients, guiding negotiations with confidence. You'll collaborate daily with customers, suppliers, and internal team members to ensure pricing is accurate and proposals are compliant-bringing precision, professionalism, and teamwork to every interaction. This role thrives on in-person collaboration, and being in our New Hyde Park office 5 days a week is essential to building strong relationships and driving results. Key Responsibilities Address customers' requirements from phone, fax, mail, or EDI communications Prepare & submit quotations to customers Prepare cost and pricing data, Negotiate price Review and negotiate Contract terms and conditions Review & process customers' orders ensuring accuracy for data entry Expedite critical orders Source stock for critical requirements Review & action customer open orders Interchange parts Obtain certifications or test reports when necessary Initiate customer return process Assist accounting with customer payment issues when required Advise customers of order progress, deliveries, discrepancies, quality Completes all other assignments that may be required by the company Qualifications & Experience Legal resident of USA 2-year college or technical school degree, 4 year preferred (or equivalent experience) Proficient in English, other languages a plus Expert in Microsoft Office applications-Outlook, Excel, One Note, and Word High school math or better Excellent vision, corrected and or uncorrected Preferred AS400 proficient-Bosanova (preferred) Core Competencies Communication-written, oral, phone, computer, internet Computer literate Ability to use normal and standard office equipment-fax, copier, phone Basic understanding of economics and business operations E-Mail etiquette Ability to read and understand multivariable charts and technical drawings Understand product application Analytical and acute problem-solving capabilities Ability to work in a team environment as well as independently Excellent sense of customer service Respect and empathy for other people Ability to listen and reason Ability to focus on tasks and be effective in pressure situations Goal oriented Negotiation Organized and detail oriented What We Offer Comprehensive medical, including a company sponsored option for the employee and dependents, dental, and vision plans Life insurance with the option to buy additional insurance for the employee, spouse, and children 401K retirement plan with a company match and a company funded pension plan Paid time off Paid company holidays Tuition reimbursement Commitment to Diversity, Equity & Inclusion At Jamaica Bearings Group, we are committed to building a diverse, equitable, and inclusive workplace. We welcome applicants from all backgrounds, experiences, and perspectives, and we are dedicated to ensuring that every team member can thrive. If you require accommodation during the application or interview process, please let us know. How to Apply To apply, please submit your resume and a brief cover letter outlining your experience and interest in the role via **************************.

Job DescriptionCustomer Service Representative Company Description: Enlightened, Inc. is an award-winning Information Technology (IT) Consulting firm that helps clients solve complex business problems by leveraging technology. Committed to industry leadership, we prioritize professionalism and always put our clients' interests first. Our goal is to ensure that our solutions and services have a measurable impact on our clients' investments. Job Summary: As a Call Center Representative at Enlightened, Inc., you will be the first point of contact for customers seeking assistance over the phone. You will handle inbound promptly and professionally, addressing customer inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction. This role requires excellent communication skills, a customer-focused mindset, and the ability to thrive in a fast-paced environment. Monday - Friday 8:30am - 4:30pm (during 3-week training program) Monday - Friday 8:00am - 7:00pm (8 hours shift -full-time work schedule) Occasional overtime may be required, including working the Saturday before any Monday that is observed as a holiday (e.g., Memorial Day and Labor Day). Bilingual candidates and recent college grads are strongly encouraged to apply... This is a great opportunity for individuals who thrive in a fast-paced environment and enjoy helping others. If you are enthusiastic about providing exceptional customer service and have the skills required for this position, you are ready to become Enlightened! Duties: Follow call center scripts and guidelines to ensure consistent service delivery Meet or exceed individual performance goals and targets Resolve customer complaints or concerns with patience and empathy Utilize phone etiquette to ensure positive customer interactions Analyze customer needs and recommend appropriate solutions Perform data entry tasks accurately and efficiently Communicate effectively with customers to ensure clarity and understanding Skills: Excellent customer service skills Proficiency in English Strong phone etiquette and communication abilities Experience with outbound calling and upselling techniques Ability to analyze customer requirements and provide suitable solutions Service-oriented mindset with a focus on achieving targets Proficient in data entry with high accuracy Why Enlightened? Join our team at Enlightened, Inc. as a Call Center Representative and play a crucial role in delivering exceptional service to our valued customers. If you are passionate about customer satisfaction and possess the required skills, we welcome you to apply for this exciting opportunity. Equal Opportunity Employer: As an equal opportunity employer, we value diversity and inclusion in the workplace. Join us at Enlightened where your skills and passion for recruitment can make a real difference.

MAJOR DUTIES AND RESPONSIBILITIES • Responsible for coordinating cases for precertification and prior authorization review. • Manages incoming calls, including triage, opening of cases and authorizing sessions. • Responsible for the identification and data entry of referral requests into the UM system in accordance with the plan certificate. • Responds to telephone and written inquiries from clients, providers and in-house departments. • Conducts clinical screening process. Authorizes initial set of sessions to provider. • Checks benefits for facility based treatment. • Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner. Qualifications EDUCATION/EXPERIENCE • High school diploma or equivalent. • Minimum of 2 years of customer service call-center experience is required. • Experience in medical or insurance field strongly preferred. • PC proficiency. Additional Information Pay Rate 16.75 per Hour

________________________________________ Patient Access Specialist Location:# Malta, NY Employment Type:# Full Time Shift/Schedule: Days Department: Urology at Malta Salary Range: $17.79#- $26.65 ________________________________________ About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. ________________________________________ About the Role We#re looking for a dedicated Patient Access Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our administrative team, obtaining, verifying and recording all patient information through the registration process to ensure proper records for all services received.# You#ll provide support for the scheduling and ordering of miscellaneous exams when necessary and assume responsibility for maintaining confidential patient information and be responsible for patient reception, direction and correspondence. ________________________________________ What You#ll Do ##Greet Patients: Welcomes patients and accurately enters their information into the applicable system.# Verifies the patient#s identification.# Use proper identification and greeting when answering phone calls.# Triage calls and messages, and route to appropriate person/department as necessary. ##Register Patients: Collects all patient demographics in an accurate and efficient manner.# Obtains all signatures on appropriate paperwork.# Ensures a valid order is in the system.# Orders additional testing if needed in department (labs and/or imaging).# Assists management with quality assurance as needed. Admitting areas-complete inpatient admission process. ##Verify Insurance: Obtains insurance information and scans card(s) into system.# Demonstrates increased proficiency with insurance verification and verification tools and online resources.# Check Medical Necessity.# Diagnosis Coding and abstracting when needed by department. Able to complete authorization requests when needed/as appropriate. ##Collections: Collect#patient co-pays and enter#payments directly into the system.# Completes patient estimates when needed.# Completes cash reconciliation and deposits. ##Medical Records: Maintain confidential medical records.# Obtains records necessary for an office visit.# Process requests for medical information in accordance with established policies and procedures.# Respond to patient requests for medical records. ##Scheduling: Schedules medical office appointments and/or basic diagnostic testing when needed; physical, occupational or speech therapies; surgery or other imaging services. ________________________________________ What You Bring ##Previous customer service experience, preferably in#a healthcare or clinical setting ##High School diploma or GED equivalency ##Strong communication and teamwork skills ##Commitment to providing patient-first, high-quality service ##Comfort working in a fast-paced, collaborative environment ________________________________________ Why Saratoga Hospital ##A caring, community-focused culture rooted in teamwork and trust ##Supportive leadership that invests in your development and well-being ##Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs.#Click here to view our complete benefits guide. # Opportunities to grow within the Albany Med Health System ##Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions ________________________________________ Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. ________________________________________ How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. # ________________________________________ Patient Access Specialist Location: Malta, NY Employment Type: Full Time Shift/Schedule: Days Department: Urology at Malta Salary Range: $17.79 - $26.65 ________________________________________ About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. ________________________________________ About the Role We're looking for a dedicated Patient Access Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our administrative team, obtaining, verifying and recording all patient information through the registration process to ensure proper records for all services received. You'll provide support for the scheduling and ordering of miscellaneous exams when necessary and assume responsibility for maintaining confidential patient information and be responsible for patient reception, direction and correspondence. ________________________________________ What You'll Do * Greet Patients: Welcomes patients and accurately enters their information into the applicable system. Verifies the patient's identification. Use proper identification and greeting when answering phone calls. Triage calls and messages, and route to appropriate person/department as necessary. * Register Patients: Collects all patient demographics in an accurate and efficient manner. Obtains all signatures on appropriate paperwork. Ensures a valid order is in the system. Orders additional testing if needed in department (labs and/or imaging). Assists management with quality assurance as needed. Admitting areas-complete inpatient admission process. * Verify Insurance: Obtains insurance information and scans card(s) into system. Demonstrates increased proficiency with insurance verification and verification tools and online resources. Check Medical Necessity. Diagnosis Coding and abstracting when needed by department. Able to complete authorization requests when needed/as appropriate. * Collections: Collect patient co-pays and enter payments directly into the system. Completes patient estimates when needed. Completes cash reconciliation and deposits. * Medical Records: Maintain confidential medical records. Obtains records necessary for an office visit. Process requests for medical information in accordance with established policies and procedures. Respond to patient requests for medical records. * Scheduling: Schedules medical office appointments and/or basic diagnostic testing when needed; physical, occupational or speech therapies; surgery or other imaging services. ________________________________________ What You Bring * Previous customer service experience, preferably in a healthcare or clinical setting * High School diploma or GED equivalency * Strong communication and teamwork skills * Commitment to providing patient-first, high-quality service * Comfort working in a fast-paced, collaborative environment ________________________________________ Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions ________________________________________ Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. ________________________________________ How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. -To perform this job successfully, an individual must be able to perform each essential duty satisfactorily -Minimum typing skills of 25 wpm -Customer service skills and experience -Ability to work in a fast paced environment -Ability to receive and express detailed information through oral and written communications -Must be able to perform essential job duties in at least two Patient Access service areas including ED -Must be able to appropriately interpret physician orders, medical terminology and insurance cards -SVMC requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment -Must be able to sit at computer terminal for extended periods of time -Occasionally lift/carry items weighing up to 25 lbs -Can work in patient care locations which include potential exposure to life-threatening patient conditions -Must be available to work hours and days as needed based on departmental/system demands -Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. Responsibilities -Responsible for duties in support of departmental efficiencies which may include: but not limited to performing registration, patient pre-admission and admission, reception and discharge functions -Must obtain complete and accurate patient demographic information -Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service -Greeting customers following SVMC standards, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services -Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures -Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors -Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors -Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy -Frequent prolonged standing, sitting, and walking -Occasionally push a wheelchair to assist patients with mobility problems -Resolves Physician's office and Patient issues EDUCATION / EXPERIENCE • High School Diploma or GED required • 0 – 1 year in a Customer Service role. • 0 – 1 year administrative experience in medical facility, health insurance, or related area preferred * Area of Interest:Clerical/Administrative; * Pay Range:$17.00-$19.00; * Work Status:3:15PM to 11:45PM; * Employment Type:Full Time; * Job ID:5958 Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.

Department/Unit: Admitting Operations Work Shift: ED DIFF_NIGHT (United States of America) Salary Range: $40,495.10 - $52,643.64 The Emergency Department Access Specialist I is a position that must be able to deal in a 'pressure cooker' environment. The EDAS I, is a hybrid position combining the Access Representative position and the Health Unit Coordinator position. The position includes but is not limited to rotating positions as needed ~ being trained and expected to rotate assignments in multiple disciplines within the Emergency Departments. The disciplines include: * Triage of walk-in patients - encompasses a quick data collection and entering in ADT System; placing of patient wristband for patient safety; acquiring a regulatory signature on the HIXNY Consent. Additionally, if patient is seen by a provider complete a full registration including General Consent and collection of financial responsibility The Triage role is required to accurately identify patient in the ADT system to ensure correct patient is selected. This is many times problematic; patient does not have identification. * ED Zone Support - includes answering of multi-line (10) telephone and managing all inquiries, transferring of telephone calls; discharging of patients via the patient medical record; verifying all laboratory specimens placed in a hazardous bag for accurate labeling by nurse or provider. * Bedside Registration - Collection of demographic information, insurance, regulatory consent forms and collection of financial responsibility at patient's bedside * EMS Desk - shadow answer EMS Radio (Ambulance Agency calls from the field) and provides a brief description of patient age, complaint, Vital Signs, ambulance agency capture. The EMS Desk role is responsible for the accurate identification of the patient with quite often no identification, EMS inaccuracy of capture of information and management of UNKNOWN Patient policy and procedure. Essential Duties and Responsibilities * Responsible for the accurate patient identification in a highly stressful situation; this responsibility is a Patient Safety measure. * Bedside registration including the need to work from a WOW; collecting patient demographic information; insurance information and obtain signatures for regulatory forms via Document Management/electronic signature; the collection includes Medicare patients collecting the regulatory mandate of the MSPQ information * Responsible for identifying and verifying insurance at bedside; obtaining additional information if No Fault or Worker's Compensation for MVA patients and employee's hurt at work. * Ensure Access' expectations of key clinical measures are executed and timeframes met ie: Chest pain - Door to EKG notification. * Ability to review, assess and assign the appropriate health insurance plan and collect copayment, if applicable at bedside. * Ability to interact effectively with external agency personnel: EMS Agencies, Law Enforcement Agencies and Correction Facilities. * Capture of patient's pharmacy in support of expediate discharge by nurse and physician * Answering multi-line telephone and managing all calls in calm, courteous, respectful manner * Capture brief information via Ambulance Radio including patient description, age, chief complaint and Vital Signs * Managing the ED Patient Tracker and completing the Access Specialists tasks as identified * Laboratory specimen verification and assurance of timely send to laboratory * Responsible to manage daily workflow during scheduled and unscheduled SYSTEM downtimes - following downtime procedures. Responsible for downtime flow in the ED during system downtimes. * Ensure EMTALA Regulations are maintained. * Functional Competencies * Social and Emotional Intelligence * Ability to deal with a diverse population including critically injured, mentally disturbed and belligerent * Patient centric - customer service * Conflict Management * Team-oriented support * Adaptable to high-stress situation * Excellent communication skill Qualifications * High School Diploma/G.E.D. - required * Associate's Degree - preferred * 1-3 years in customer service experience, or a hospital or clinic setting - preferred * Ability to keep composure in a high-stress environment. * Ability to multi-task in stressful and high patient volume unit; must be able to manage pressure of high intensity situations * Good judgement and ability to be resourceful to problem solve; escalate issues as needed * Ability to manage contained blood, urine and other bodily fluids * Ability to handle a multi-line telephone system; paging required * Ability to push 35- 50 lb WOW * Must be able to stand for long periods of time. (Sneakers are permitted) Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands * Standing - Constantly * Walking - Constantly * Sitting - Constantly * Lifting - Rarely * Carrying - Rarely * Pushing - Constantly (35-50lbs) * Pulling - Constantly (35-50lbs) * Climbing - Rarely * Balancing - Rarely * Stooping - Rarely * Kneeling - Rarely * Crouching - Rarely * Crawling - Rarely * Reaching - Rarely * Handling - Occasionally * Grasping - Occasionally * Feeling - Frequently * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Frequently * Eye/Hand/Foot Coordination - Frequently Working Conditions * Extreme cold - Rarely * Extreme heat - Rarely * Humidity - Rarely * Wet - Rarely * Noise - Occasionally * Hazards - Rarely * Temperature Change - Rarely * Atmospheric Conditions - Rarely * Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Job Description Looking for a part-time role that is about 30 hours per week? Join the OrthoNY team as a Patient Access Representative, where you'll play a key role in ensuring our patients receive exceptional care from their very first interaction. As part of our collaborative and dedicated team, you'll help create a welcoming environment, manage patient information with precision, and support smooth clinic operations. 30 hours per week. Monday-Friday 7:30am-2pm General Description As the first impression of our practice, the Patient Access Representative pleasantly and professionally greets all patients with a high level of positive customer service. They must accurately and efficiently collect and enter registration information needed to facilitate proper processing and payment follow-through for all services rendered. Responsibilities Prepare appointments for the following day to ensure accuracy of data - to include but not limited to ensuring all required fields and forms are present and complete, eligibility has been run and benefits pulled forward, new vs. established patient status has been properly identified and insurance responsibility is accurate; Greets patients promptly and professionally; Professionally answers incoming phone calls; Reviews any necessary data/forms with patient to ensure accurate and complete records are in the EMR; Properly collects copayments and balances; Performs responsibilities within OrthoNY's practice management system in a standard manner as defined by the Patient Access Supervisor/Manager; Works and communicates with other departments as needed to ensure timely and accurate processing of patient information and throughput to the clinic; Reconciles daily payments received with the system batch, ensuring proper accounting for all payments taken, accurately compiling reports and closing individual financial batches for each day; Reviews patient follow-up requirements on check out, making any necessary follow-up appointments as well as following proper protocols for any tests needing to be scheduled; Prints (or sends to patient portal) any handouts that need to be given to the patient; Maintains a high level of confidentiality and complies with HIPAA standards; Maintains a neat and organized workspace, and restocks supplies as needed; Travels to other offices as needed for coverage; Other duties as assigned. Qualifications High School Diploma required; some higher education preferred; Knowledge of medical insurances preferred; Exceptional customer service skills required; Experience working with an EMR/PM required; Exceptional written, verbal and interpersonal communication skills; Highly organized with strong attention to detail; Quick thinker with ability to pivot in a fast-paced environment; Ability to multi-task in a high-volume environment is a must; Valid driver's license and vehicle for needed travel Other Information Ability to travel to various OrthoNY locations if needed. Reliable transportation is essential.

HealthPlus Staffing is assisting a Physician-run multi-specialty group with their search for an OBGYN to join their team in New Hartford, NY. Job Description: OBGYN Start date: 30-60 Days Structure: Full Time Schedule: Predictable work schedule (To be discussed) Support: Full Office Staff and APP Requirements: Must be BC/BE in Obgyn Compensation: (To be discussed) 90th percentile Production based salary at the end of 2 years Benefits: Comprehensive benefits package (To be discussed) The OB/GYNs perform consultations in a state of the art facility with on site lab and radiology services available. Inpatient work and procedures are performed in two of our local hospitals which are blocks from our location.Additional Info: This growing group offers a broad array of ancillary and support services under one roof for the convenience of both patients and physicians. In addition to having Electronic Medical Records, we also have been awarded superior performance designation by MGMA for outstanding Practice management and have achieved the highest accreditation by the AAAHC. If interested in this position please submit an application immediately!The HealthPlus Team

Now Hiring: Patient Service Representative Schedule: Monday-Friday 8:00 am-5:00pm What is in it for you: Benefits: Medical, Vision & Dental Insurance 401K with Employer match Paid Time Off Paid Holidays Employee Discount Continuous Education Compensation: $19.00 to $25.00 Based on experience About US: Hudson Dental Arts, in Hudson, New York, is a state-of-the-art dental facility serving the oral health needs of patients from all over upstate New York. Led by Kurt Froelich, DDS, the practice's warm, friendly staff treats patients like family. With a wide variety of general and cosmetic services, including orthodontics, implants, crowns, and veneers, patients of all ages have a plethora of options when it comes to improving their smiles. The practice offers high-quality care at affordable prices, so individuals and families can get the care they need. Patient education is a key part of the Hudson Dental Arts philosophy Summary: Hudson Dental Arts is currently looking for a Patient Service Representative to work in the Hudson, NY office. If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today! What you will be doing: Welcome and check-in patients according to office protocol, verifying and updating patient information. Maintain a professional welcome area; keep area clear by ensuring trash is taken out, areas are clean, floors are free of debris and supplies are stocked. Maintains front office supplies inventory and supply ordering via KanBan system. Assist patients in filling out required forms. Schedule, cancel, reschedule and confirm patient appointments as needed. Maintains (EDR) electronic dental records, documentation, and files. Endeavors to keep patients on schedule and communicates with provider(s) accordingly to make the most of provider and staff time. Manage patient relations and resolve patient problems; escalate to Office Manager as needed. Charge patients at time of treatment and present financial options. Answer any documentation or billing questions. Discuss with patients the required insurance deductibles & co-pays, balances due, purchase of dental products. Enter payment details in the patient's ledger. Make any necessary follow-up appointments or reminders to follow-up. File insurance claims and track their progress. Checks faxes and files reports and documents electronically. Participates in the medical office emergency routine when required. Maintain petty cash. Perform office duties such as document filing, scanning, and copying. Support Marketing efforts including requesting patient referrals. Maintain facility and records in accordance with HIPAA regulations. What you will need: Dental Experience preferred. Implant Experience preferred. Outstanding customer service and interpersonal skills. Excellent organization, time management, and multitasking abilities. Excellent phone, written and in-person communication skills. Knowledge of dental office front desk daily tasks and routine. Knowledge of basic dental terminology and CDT codes. Knowledge of dental insurance and billing. Professional manner and appearance. Computer literacy in basic applications like email and Microsoft Office. To Learn More About Us: Hudson Dental Arts Pay Range USD $19.00 - USD $25.00 /Hr.

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $20 - $24 per hour *This position will assist with covering multiple NYOH sites* SCOPE: Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. May include outside scheduling and/or surgical scheduling responsibilities. Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Verifies date of birth. Obtains all appropriate forms as required. Answers incoming calls and messages related to scheduling; address callers' needs and directs to appropriate department if needed. Obtains and communicates messages in an accurate and timely manner. Schedules new patients, patient referrals, and returning patients in computer system in accordance with physician and/or office guidelines. Receives incoming referrals, creates account, obtains, and enters insurance information. Requests initial records, works with provider on determining appropriate time for appointment, schedules consult, mails out new patient packet (varies by site). Initiates all prior authorization requests and completes documentation relating to referrals in patients' electronic medical records (EMR). Communicates to patients all appointment details being scheduled and potential prep work needed, inquires about test specifics from necessary parties and gathers patient information as needed. Adheres to scheduling template containing physician meetings, satellite schedule, rounding, and call coverage. Prepares correspondence, memos, forms, and other typing as requested by supervisor. Responsible for timely and effective processing of EMR orders, including timely completion of chart messages. Works the bump list and no-show reports in a timely manner. Monitors order queues as assigned to meet metrics designated by practice. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate personnel. Complies with no show process and policy. Works closely with Front Office Supervisor & Nursing Supervisor to achieve optimal scheduling within the infusion room. Responsible for meeting appropriate metrics and a checklist provided by supervisor. Arranges for patients to have financial counseling as needed. Covers for other front office functions as requested. Required to float as needed and/or assist other sites remotely. Performs other duties as assigned. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years' experience preferably in a medical office setting. Knowledge of medical terminology and coding a plus. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.

Requisition ID: 908786 Store #: 00T112 DiNapoli Opticians Clfton Pk Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 16.65 - 22.11 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Albany Job Segment: Ophthalmic, Optometry, Patient Care, Nursing, Medical, Healthcare

Founded in 1953, Hudson Valley Community College (HVCC) located in scenic Upstate NY is a multi-campus College with locations in Troy and Malta New York. HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM). Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year. The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students. Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY. With more than 80,000 alumni and nearly 1,000 employees, the college and is a catalyst for educational opportunity and economic development in the Capital Region of New York State. Hudson Valley seeks experienced, dynamic, capable, creative and caring individuals who would like to join our team and continue to build on decades of successful service to our community. Assistant Registrar HV-NTP-3425 In order to be considered an applicant for this position you must meet the minimum qualifications as stated in this announcement. HVCC does not support Visas. Applicants must currently hold an unrestricted employment authorization to work in the United States and appointment will be contingent upon completion of a background check. MINIMUM QUALIFICATIONS: Bachelor's Degree, relevant experience in a Registrar Office setting involving direct student contact, Banner experience and routine use of student records and record systems. Applicants must be currently employed at HVCC or EOC. Excellent oral and written communications skills are required. Preferred Qualifications: Experience working within the Student Affairs and Enrollment Services Division at HVCC and technical ad hoc report writing are preferred. Nature and Scope of Duties: The Assistant Registrar reports to the Associate Registrar and/or their designee performs the following duties: • Assists with the maintenance of the credit course and section schedule for all semesters and terms. a) Collaborates with academic deans and department chairpersons to ensure accuracy of the credit course and section schedule and assists in developing appropriate strategies to resolve scheduling concerns and errors. b) Responds to requests for reservations of classrooms by on-campus organizations and individuals. c) Works with the Center for Access and Assistive Technology and other student services departments to adjust the credit course and section schedule to accommodate student/faculty needs and resolve conflicts. d) Prepares reports when required and provides information to college staff related to the credit course and section schedule. • Assists with the maintenance of the permanent academic record for all students, past and present, who have attended HVCC. This includes, but not limited to, the following: a) The accuracy and validity of transcripts b) Grade changes c) The granting of credit by examination as listed in the College Catalog d) The granting of transfer credit after evaluation with the Department Chairperson • Assists with ensuring institutional FERPA compliance. • Assists Registrar with processes related to National Student Clearinghouse reporting and compliance. • Assists with review of and process of assuring accuracy of multiple student ID's, working closely with the appropriate administrative departments, e.g. Instructional and Information Technology, Admissions, Human Resources etc. • Facilitates the total withdrawal process and counsels students on the impact withdrawing from the College will have on the student's academic standing, financial aid, the student account and/or eligibility for re-admission. • Assists with the coordination and development of registration procedures for credit courses, including but not limited to: a) Technological configuration of registration rules and setup. b) Monitoring registration activities across the campus. c) Supervision of registration activities within the Registrar's Office, including add/drop and processing of registration for all special populations. • Assists the campus community (students, department chairpersons, advisors, staff, parents, etc.) in understanding College policies and procedures. • Processes Veterans' enrollment certifications and all related activities a) May serve as Veteran Certifying Official for the college. b) Assists with preparation of and participates in VA compliance survey audits. • Maintains oversight of WIRED and the Registration Information Center/student help email and is responsible for troubleshooting and testing as issues arise. • Supports the SUNY transfer mobility policy and assists with the implementation and maintenance of the following: a) Exceptions within DegreeWorks (i.e., course substitutions) b) Troubleshooting DegreeWorks issues c) Testing DegreeWorks system d) Cross-Registration • Serves as the primary point of contact for the campus community with respect to course equivalency maintenance and is responsible for oversight of pertinent software. • Assists with the updating of the online College Catalog. • Supports office staff in responding to student inquiries and complaints and is responsible for speaking with dissatisfied students. • Assists with the process to determine if a student with a prior degree can be accepted into another program at the associate level. • Assists with testing of Banner upgrades as they relate to all registrar-related areas. • May supervise Technical Assistants and Program Assistants. • Assists other offices within the division of Student Affairs on an as needed basis. • Performs other duties as assigned. There are three positions available. They are 12-month, Full-Time positions with a salary of $47,000.00-$49,000. Hudson Valley offers a full benefit package including Health Insurance, Dental and Eye Insurance, Retirement, employee and employee's spouse and children free tuition waivers. HVCC also has a generous leave policy. If you're employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans To apply, please visit ***************** and complete the online application before the close date of October 22, 2025. Hudson Valley provides educational access to a diverse community of traditional and non-traditional learners in an environment that fosters lifelong learning and freedom of inquiry and expression. Hudson Valley values equity, inclusion, and dignity for all. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi-lingual applicants strongly encouraged to apply. Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Seeking energetic, upbeat, collaborative person to join our patient services team at Workfit Medical - a leading provider of occupational medical services in the area. Must have the ability to multi task, be focused on detail, and work in a high volume, varied role. The patient services representative handles front desk administrative tasks to complete accurate registrations for each visit, answers incoming calls, schedules patient visits and sends follow up paperwork to our clients. Must be willing to work weekends and evenings. Essential Duties and Responsibilities: Assist with check in/check out of patients Register patients in electronic medical record (EMR) and update as needed Schedule appointments Answer multiple incoming phone lines Scan documents in EMR Very insurance and collect payments Perform all tasks associated with discharge of patient including forwarding of paperwork to employers as needed. Skills: Excellent customer and computer skills Past EMR experience preferred. Strong communication skills. Abilities Ability to read and write, computer proficiency, high school graduate, medical office experience preferred. EEO Employer: WorkFit Medical, LLC is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Applicants who require reasonable accommodations: WorkFit Medical, LLC is committed to providing a work environment that is free from unlawful discrimination and harassment in any form. WorkFit Medical, LLC will endeavor to make a reasonable accommodation/modification to the known limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal state and local law. Applicants who require reasonable accommodation pursuant to ADA, during the application process, are encouraged to contact ************ to ask for assistance. Workfit Medical, 1971 Western Ave, Albany NY

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Job Description What does a Relief Staff and Coaching Coordinator do? The Relief Staff and Coaching Coordinator is responsible for providing direct supervision and scheduling to all Floating Relief Staff (FRS) and provides oversight of the department's Coaching program for new employees. Qualifications: High School Diploma or GED is required. Two years of supervisory experience is preferred. Strong computer, interpersonal, and organizational skills are required. A valid Driver's License meeting Agency standards is required. What can The Arc Lexington offer you? Competitive starting wages Flexible schedule Paid training Why work at The Arc Lexington? The Arc Lexington always strives to be the best possible employer. This means going to great lengths to ensure it is a great place to work, a place where employees feel valued, nurtured, and respected. Employees find fulfilling, meaningful careers at The Arc Lexington and enjoy being part of our family. The Arc Lexington employees have repeatedly voted us for several awards: 2013 - Albany Times Union Top Workplace Award 2014 - Voted #1 Large Workplace in the Capital District 2014 - Albany Times Union Top Workplace Award 2017 - Best Company to Work For in New York State 2022 - Albany Times Union Top Workplace Award & Times Union Meaningfulness Award 2023 - 10 Best Workplaces for Diversity We hope you will join us in making a difference! Apply Today! The Arc Lexington provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, physical or mental disability, genetic information, predisposition or carrier status, marital status, military or veteran status or any other status protected by applicable laws ("each a "Protected Characteristic"). This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Posted by ApplicantPro

Job Description Patient Advocate Specialist St. Peter's Hospital, Albany, NY ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.