Access Coordinator III
Patient Access Representative Job 12 miles from Sherwood
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
01/24/2025
Type of Position:
Clinical Staff - Medical Ancillary Support
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
* Health: Medical, Dental and Vision plans available for qualifying staff and family
* Holiday, Vacation and Sick Leave
* Education discount for staff and dependents (undergraduate only)
* Retirement: Up to 10% matched contribution from UAMS
* Basic Life Insurance up to $50,000
* Career Training and Educational Opportunities
* Merchant Discounts
* Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:
ICE | CORE PA MA HSC
Department's Website:
Summary of Job Duties:
The Health Specialty Clinic (HSC) Front Desk III (Access Coordinator III) will meet, greet, and assists the public, answer telephones and/or will coordinate appointments, referrals, consults, tests and/or procedures, check in and registers patients, check-out patients, and collect payments and issue receipts.
Qualifications:
Minimum Qualifications:
* High school diploma/GED
* Three (3) years of experience in customer service, registration, billing, or scheduling preferably in a healthcare environment.
* General knowledge of office machines including printers and scanners.
* Excellent customer service skills.
* Knowledge of basic medical terminology
* Intermediate proficiency with computers (MS Office Suite preferred)
Preferred Qualifications:
* Experience in registration, billing, or scheduling in a healthcare environment
* Experience working with EPIC system
Additional Information:
Additional Information:
* Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed
* Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
* Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
* Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
* Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
* Records daily and monthly statistics and communicates any medical records issues
* Collects and posts payments and issues receipts. Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity:
Grasping, Reaching, Standing, Walking
Occasional Physical Activity:
Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible:
Yes
Patient Access Representative II- St. Vincent North
Patient Access Representative Job 7 miles from Sherwood
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm
Demonstrated working knowledge of PC/CRT/printer
Knowledge of function and relationships within a hospital environment preferred
Customer service skills and experience
Ability to work in a fast paced environment
Ability to receive and express detailed information through oral and written communications
Course in Medical Terminology required
Understanding of Third Party Payor requirements preferred
Understanding of Compliance standards preferred
Must be able to perform essential job duties in at least two Patient Access service areas including ED.
Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
High School Diploma or GED required
0 - 1 year in a Customer Service role.
0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
Some college coursework is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit at computer terminal for extended periods of time
Occasionally lift/carry items weighing up to 25 lbs.
Frequent prolonged standing, sitting, and walking
Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital administration
Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
Must be available to work hours and days as needed based on departmental/system demands.
Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Patient Access Representative I - BILINGUAL
Patient Access Representative Job 12 miles from Sherwood
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (****************************************** search the "Find Jobs" report.
Work Shift:
Day Shift
Time Type:
Full time
Department:
CC017116 Access Primary Care ClinicSummary:Appointment Center / Scheduling - Various Shifts Available
Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.Additional Information:Bilingual Appointment Center / Scheduling
Available Shifts:
7:15 am - 3:45 pm 7:30 am - 4:00 pm8:00 am - 4:30 pm 8:30 am - 5:00 pm9:30 am - 6:00 pm
#ACH2024
Required Education:High school diploma or general education degree (GED) Recommended Education:Associate's degree or equivalent from two-year college program or technical school or nursing diploma, Bachelor's degree from four-year college or university, Certificate from college program or technical school Required Work Experience:Recommended Work Experience:Administrative Support - Direct_Epic experience, Related Field - 1 year of experience Required Certifications:Recommended Certifications:Description
1. Schedules all patient appointments and ensures referrals are obtained.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
Patient Access Coordinator, Jacksonville, FT,8:30a-5:00p Mon-Fri
Patient Access Representative Job 6 miles from Sherwood
Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Patient Access Coordinator, Jacksonville, FT,8:30a-5:00p Mon-Fri** Full Time Sales Clerical 30+ days ago Requisition ID: 1822 1. Education: High school diploma or equivalent required. Computer proficiency required, with a work record that demonstrates:
- Knowledge of hospital and access management processes
- Leadership in the core values of the organization
- Clear, effective communication skills
- A mature approach to problem-solving for all types of issues
- Skills in using mainframe and PC computers
- Knowledge of medical terminology
- Detail orientation
2. Training and Experience: Must be able to accurately type 25-30 words per minute and pass a clerical examination. After training, must pass internal examinations to demonstrate mastery of Patient Access Services computer applications. Previous experience in hospital admissions, business office and/or physician's office preferred.
3. Job Knowledge: After training, must pass internal examinations to demonstrate understanding of Patient Access Services overall competencies.
4.Safety Sensitive: NO
In the interest of protecting the health and safety of all patients, associates, and guests, Unity Health has classified some positions as “safety sensitive.” A “safety sensitive” position is any job position in which impaired performance could result in harm to the health and/or safety of self or others. Any associate that is actively engaged in the use of medical marijuana, even if in possession of a valid medical marijuana card, will be excluded from employment in a “safety sensitive” position.
**DESCRIPTION:**
The Patient Access Coordinator is the management level of the Patient Access Services (PAS) career path. The Patient Access Coordinator performs all Patient Access Services functions as outlined below.The Patient Access Coordinator supervises the operations and staff of Patient Access Services areas. Prioritizes and coordinates patient call flow in the Pre-Encounter Unit. Ensures the smooth operation of date of service “Express Check-in” functions. Assists in the development of policies and procedures for patient information, way-finding, office management, call distribution, patient pre-registration, registration, financial screening and patient check-in processes. Performs and supervises quality assurance and process improvement activities. Manages employee performance to meet or exceed quality and productivity standards. Performs performance evaluations and disciplinary actions. Maintains excellent working relationships with interdepartmental peers, clinical departments, community providers and staff.
The Patient Access Coordinator is highly skilled and works at a cross-functional level. The Patient Access Coordinator must be proficient and knowledgeable in all functional areas of Patient Access including:
* Guest Services
* Outpatient Scheduling
* Outpatient Pre-Registration
* Outpatient Registration
* Inpatient Pre-Registration
* Point of Service Collections
* Outpatient Surgery & Special Procedure Pre-Registration
* Insurance Verification
* Customer Service/Express Check-In Desk
* Pre-Encounter Collections
* Emergency Department Registration
Physical Effort: Sitting 3-4 hours; standing 3-4 hours; walking 3-4 hours. Moderate lifting of 20-25 pounds, 1-10 times per day. Moderate bending, squatting and kneeling. Frequent fine motor movement with both hands. Manual dexterity to utilize computer. Good visual and hearing discrimination. Moderate lack of control over pace of work and high level of interaction with patients and employees throughout the work day.
Mental Effort: To be successful in this position, the individual must demonstrate:
- Strong verbal and written communication skills
- Detail Orientation
- Good deductive reasoning
- Good with public; empathy for patients
- Collaborates with others; team builder
- Accepts authority and follows instructions well
- Ability to delegate
8:30 am-5:00 pm Monday- Friday
On call alternating weekends
40 hours a week
Patient Experience Specialist
Patient Access Representative Job 12 miles from Sherwood
A career at Sono Bello means being part of a dynamic and high energy work environment, where each one of our team members can make a difference. We love what we do, and it shows, we are the national leader in providing cutting edge, personalized body transformations. We believe everyone deserves to have their best body today and pursue their best life now.
* No work on Holidays or night shifts so you can have a normal/regular life balance
* Work in "happy medicine"; treating patients who are excited about improving their lives
* An opportunity to work in the growing fast paced world of aesthetics
* A small practice feel, with big company support
Key Responsibilities:
* Customer Service/Administration
* Greet all patients, and offer beverage
* Check patients in and make sure schedule reflects appointment status
* Check patients out and schedule next appointment
* Maintain accountability for the schedule book
* Introduce visitors to the appropriate personnel that will assist with their concerns
* Conduct confirmation calls for appointments
* Pull next day's patient charts and organize per scheduled appointment time
* Prepare new patient charts
* Maintain inventory of all front office supplies
* Check email and forward to the appropriate staff member
* Organize and maintain file system
* Keep Font Desk and Lobby area clean
* Billing
* Process payments
* Print daily close out reports on scheduling system and review for accuracy.
* Fill deposit slips for all received cash and checks
Physical Demands:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Use of the telephone, computer and other related instruments or devices
* Vision and hearing acuity
* Standing and walking for periods of time
* Ability to lift up to 25 pounds
Key Skills/Qualifications:
* Must be familiar with MS Office, including Excel
* Ability to write routine reports and correspondence
* Ability to speak effectively before groups of customers or employees of the organization
* Ability to add, subtract, multiply and divide
* Ability to carry out instructions furnished in written, oral, or diagram form
* Ability to problem solve
For Full time employees the Benefits Package includes Medical, Dental, Vision, Life Insurance, 401K, EAP, PTO, and paid holidays.
#LI-SF1
Patient Access Representative
Patient Access Representative Job 20 miles from Sherwood
The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Qualifications * High School Diploma or equivalent.
* Previous work experience as a Patient Access Representative or equivalent experience/training in date entry preferred
* Two (2) years in a Healthcare setting, preferred.
* Aggression management training within 90 days of hire
Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Access Coordinator II/ III - Medical Access
Patient Access Representative Job 12 miles from Sherwood
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
02/19/2025
Type of Position:
Job Type:Regular
Work Shift:Day Shift (United States of America)
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity). Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
At UAMS we value Diversity, Equity and Inclusion.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ICE | IMSL PA Medical Access MSS
Department's Website:
Summary of Job Duties:This posting will fill for multiple positions for Access Coordinator II and Access Coordinator III
The Access Coordinator II works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and performs other duties to support the patient care activities as needed.
AND
The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.
Qualifications:
Access Coordinator II
Minimum Qualifications:
High School or GED with Two (2) years of customer service or healthcare experience.
Good communication skills, basic proficiency with computers (preferably MS Office), excellent telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent Customer service skills.
Preferred Qualifications:
Knowledge in basic medical terminology, medical terminology within Three (3) months of hire.
Access Coordinator III
Minimum Qualifications:
High School Diploma or GED PLUS Three (3) years experience in registration, billing, or scheduling in a healthcare environment.
Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Knowledge in basic medical terminology.
Preferred Qualifications:
CHAA Certification
Additional Information:
Access Coordinator II
Responsibilities:
Schedules, reschedules, coordinates and cancels appointments using the hospital systems; conducts pre-registration as needed
Inputs and/or updates accurate patient information
Creates new patient charts and accesses systems for orders as appropriate
Conducts insurance verification and benefit explanation by running eligibility on patients, requests outside records, and gathers outside medical records from referrals as needed
Meets, greets, and assists the public, answers telephones in a professional and friendly manner
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Consistently utilizes communication devices and keeps accurate records as required
Demonstrates effective service recovery skills
Attends required hours of training and/or in-services
Attends staff meetings and participates in the orientation and/or training of new staff
Participates in annual educational needs and assessment
Maintains required job skill competencies and completes skill assessment annually
Completes and maintains documentation of continuing education hours annually
Performs other duties as assigned
Access Coordinator III
Responsibilities:
Records daily and monthly statistics and communicates any medical records issues
Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed.
Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
Collects and posts payments and issues receipts. Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information
Performs other duties as assigned
Physical Requirements:
Stand: Constantly
Sit: Constantly
Walk: Constantly
Bend, crawl, crouch, kneel, stoop or reach overhead: Occasionally
Lift and carry weight: 20+ lbs.
Push and pull weight: 20+ lbs.
Use hands to touch, handle or feel: Constantly
Talk: Constantly
Hear: Constantly
Taste or smell: Occasionally
Read, concentrate, and think analytically: Constantly
Physical Environment: Inside Medical Facility Environment
Noise Level: Moderate
Visual Requirements: Color discrimination, Depth perception, Far visual acuity, Near visual acuity
Hazards: None
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
List of three Professional References (name, email, business title), Resume
Optional Documents:
License or Certificate (see special instructions for submission instructions), Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:Yes
Patient Access Representative Part Time Bilingual Preferred
Patient Access Representative Job 12 miles from Sherwood
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (****************************************** search the "Find Jobs" report.
Work Shift:
Please see job description for details.
Time Type:
Part time
Department:
CC017116 Access Primary Care ClinicSummary:Shifts Available: Mon- Fri 4PM- 8PM, 5PM-9 PM or Sat-Sun 7:15A-7:15PM, 8:15AM- 8:15PM
Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.Additional Information:Required Education:High school diploma or general education degree (GED) Recommended Education:Associate's degree or equivalent from two-year college program or technical school or nursing diploma, Bachelor's degree from four-year college or university, Certificate from college program or technical school Required Work Experience:Recommended Work Experience:Administrative Support - Direct_Epic experience, Related Field - 1 year of experience Required Certifications:Recommended Certifications:Description
1. Schedules all patient appointments and ensures referrals are obtained.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
Patient Access Representative II - St. Vincent
Patient Access Representative Job 12 miles from Sherwood
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm
Demonstrated working knowledge of PC/CRT/printer
Knowledge of function and relationships within a hospital environment preferred
Customer service skills and experience
Ability to work in a fast paced environment
Ability to receive and express detailed information through oral and written communications
Course in Medical Terminology required
Understanding of Third Party Payor requirements preferred
Understanding of Compliance standards preferred
Must be able to perform essential job duties in at least two Patient Access service areas including ED.
Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
High School Diploma or GED required
0 - 1 year in a Customer Service role.
0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
Some college coursework is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit at computer terminal for extended periods of time
Occasionally lift/carry items weighing up to 25 lbs.
Frequent prolonged standing, sitting, and walking
Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital administration
Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
Must be available to work hours and days as needed based on departmental/system demands.
Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Patient Access Representative Part Time Bilingual Preferred
Patient Access Representative Job 12 miles from Sherwood
**ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.**
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your ( )and search the "Find Jobs" report.
**Work Shift:**
Please see job description for details.**Time Type:**
Part time**Department:**
CC017116 Access Primary Care Clinic****Summary:****
Shifts Available: Mon- Fri 4PM- 8PM, 5PM-9 PM or Sat-Sun 7:15A-7:15PM, 8:15AM- 8:15PM
Responsible for the first impression of Arkansas Children's; Performs basic functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.**Additional Information:**
****Required Education:****
High school diploma or general education degree (GED)****Recommended Education:****
Associate's degree or equivalent from two-year college program or technical school or nursing diploma, Bachelor's degree from four-year college or university, Certificate from college program or technical school****Required Work Experience:****
****Recommended Work Experience:****
Administrative Support - Direct\_Epic experience, Related Field - 1 year of experience****Required Certifications:****
****Recommended Certifications:****
****Description****
1. Schedules all patient appointments and ensures referrals are obtained.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas.
Arkansas Children's is driven by four core values-safety, teamwork, compassion and excellence-which inform every action.
Arkansas Children's Hospital has received from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology.
For more than a century, Arkansas Children's has met the unique needs of children. But we're more than just a hospital treating sick kids-our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow.
Arkansas Children's Little Rock campus includes a 336-bed hospital with the state's only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.
*“Arkansas Children's is a place of hope and comfort for children and parents. When you are at children's, you are part of an elite team united with a common goal of saving children and making their lives better.”* Michael - Business Operations Manager
“Arkansas Children's Hospital is a prestigious institution that cares for children.” Linda - Information Systems Analyst
“We are an organization of care, love, and hope while we champion children.” Angela - Parking and Fleet Coordinator
“Care, love, and hope for children!” Kathy - Administrative Assistant
“When I think of my time here at Arkansas Children's Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick - Supply Assistant
Patient Service Representative
Patient Access Representative Job In Sherwood, AR
We are currently recruiting for roles starting in the new year!
About us
RelateCare is based in America and Ireland.
In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood.
RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care.
Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers.
Our work environment includes:
Modern office setting
Wellness programs
Growth opportunities
We are hiring for a Patient Service Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care.
Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays
Responsibilities:
Listening to the questions of the customers and advising them about the products or services.
Capturing data from the patient
Allotting time to each customer equally.
Dealing with medical insurance companies.
Answering the phone calls and email inquires.
Advising the customers about insurance plans.
Scheduling appointments for the Patient
Candidates will need to be able to assist patients in fluent English - Bilingual Spanish speakers also welcome to apply
Customer Service Rep(05343) - 13101 Hwy 107
Patient Access Representative Job In Sherwood, AR
Customer Service Representatives with Domino's Pizza
Job duties include:
Taking phone calls
Taking orders
Helping in the “Pizza Making” Process
Completing cash transactions
Providing customers a great customer service experience
Cleaning
Lifting up to 25 lbs.
Other Job Requirements include:
Ability to follow directions
Flexibility
Weekend and holiday availability
Pizza Czar, Inc is an equal opportunity employer. Pizza Czar requires applicant to
pass a criminal background and MVR check.
A great attitude and a easy
smile are required.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Service Representative
Patient Access Representative Job 7 miles from Sherwood
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary:
The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience.
Duties/Responsibilities:
* Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process
* Update member information in the electronic medical records system
* Schedule appointments and coordinate referrals for a multi-disciplinary care team
* Assist members with filling out paperwork through electronic kiosks, as needed
* Request medical records and upload documentation to electronic medical records system
* Field questions from prospective and established members, as well as their adult children
* Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual
* Assist with center events, as needed
Required Skills/Abilities:
* Excellent customer service skills, with a positive and welcoming demeanor
* Passion for providing a quality experience for our senior members
* Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
* Working knowledge of medical terminology, insurance, and/or electronic medical record systems
* High level of organization and attention to detail
* Strong written and verbal communication skills
* Proficient PC skills, including Microsoft Office Suite
* Ability to maintain professionalism and flexibility in a changing work environment
* Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary)
Education and Experience:
* Associates degree preferred, or equivalent experience
* Minimum of one year of work experience in a clinical setting, or similar
* Experience working with EMR systems a plus
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
Other details
* Job Family Center Care Team
* Pay Type Hourly
Apply Now
Clinic Scheduler
Patient Access Representative Job In Sherwood, AR
As our Billing Oversight Coordinator at CHI St. Vincent North - Arkansas Neuroscience Institute, you will help ensure the seamless collection, reporting, and storage of patient information, facilitating a secure and accurate medical record system.
Every day you will coordinate the receipt and delivery of patient information, ensuring compliance with HIPAA regulations and maintaining the confidentiality of sensitive data. You will be expected to manage the transmission of information in a safe and secure manner.
To be successful in this role, you must possess strong organizational skills and experience in medical billing and data management.
CHI St. Vincent North is a 69-bed non-profit facility providing quality healthcare to patients and communities in and around Sherwood, Arkansas. We are part of CommonSpirit Health, operating 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.
If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.
Responsibilities
* Complies with organizational/departmental policies and procedures including dress code, confidentiality, safety, and cooperation/flexibility.
* Attains daily, weekly, monthly and strategic goals established for the individual team member and department as a whole.
* Distributes information and provides updated information to the Financial Manager, Clinical Manager and Administrator.
* Monitors department progress as related to internal and external best practices to identify improvement opportunities.
Qualifications
* High school diploma or GED required.
* A minimum of 2 years business, accounting, finance or related field, knowledge etc.
* A minimum of 2 years clinic environment, basic knowledge of health insurance carriers, basic medical terminology
* A minimum of 2 years experience working with managed care contracts, billing, collections and follow up.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, and more!
Clinic Scheduler
Patient Access Representative Job In Sherwood, AR
As our Clinic Scheduler at CHI St. Vincent North - Arkansas Neuroscience Institute, you will help patients and healthcare providers by coordinating appointments and managing schedules so they can experience a seamless and efficient care process.
Every day you will schedule patient appointments, coordinate physician and APN schedules, and manage referral paperwork. You will be expected to accurately gather and verify patient information, process large volume reports, and provide exceptional customer service.
To be successful in this role, you must have strong attention to detail, multitasking abilities, excellent communication skills, and reasoning skills to handle scheduling complexities and patient inquiries.
CHI St. Vincent North is a 69-bed non-profit facility providing quality healthcare to patients and communities in and around Sherwood, Arkansas. We are part of CommonSpirit Health, operating 139 hospitals and more than 1,000 care sites across 21 states, making our services accessible to nearly 1 in 4 U.S. residents.
If you are committed to social justice, health equity, and prepared to deliver care in new, innovative ways, you belong with us.
Responsibilities
Schedule patient appointments and coordinate multiple provider schedules.
Communicate with hospital and clinic staff to ensure timely scheduling of procedures and appointments.
Collect and verify patient insurance information, ensuring all necessary documentation is complete.
Provide excellent customer service while managing phone calls and assisting patients in the clinic.
Ensure scheduling accuracy and handle any issues that arise, escalating to the supervisor if needed.
Qualifications
High School diploma or equivalent.
1 year experience in a medical office is preferred.
Strong computer skills, attention to detail, ability to multitask, excellent communication, and customer service.
While you're busy impacting the healthcare industry, we'll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, and more!
Patient Services Coordinator Home Health Full Time
Patient Access Representative Job 12 miles from Sherwood
Location: Little Rock, Arkansas Remote Job: Remote Job: No widget: Full time Category: Administrative and Support Services undefined: CenterWell Home Health Job ID: R-358530 **Description** ****Become a part of our caring community and help us put health first****
The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
* Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
* Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
* Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
* Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
* Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
* Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
* Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
* Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
* Verifies visit paper notes in scheduling console as needed.
* Assists with internal transfer of patients between branch offices.
* If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
* If clinical, may be required to perform patient visits and / or participate in on-call rotation.
****Use your skills to make an impact****
Required Experience/Skills:
* Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
* Must have at least 1 year of home health experience.
* Prior packet review / QI experience preferred.
* Coding certification is preferred.
* Must possess a valid state driver's license and automobile liability insurance.
* Must be currently licensed in the State of employment, if applicable.
**Scheduled Weekly Hours**
40**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$37,200 - $51,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.****
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status . It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
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Patient Service Representative
Patient Access Representative Job 38 miles from Sherwood
Patient Service Representative (PSR)
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Willing to have a background check completed
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
Patient Service Rep - Little Rock Diagnostic Clinic
Patient Access Representative Job 12 miles from Sherwood
Patient Services Rep.:
This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians.
Responsibilities:
• Provides initial contact for LRDC patients.
• Greets patients as they arrive and directs them to their respective physicians or to designated departments for specific testing.
• Receives phone calls from patients, hospitals, and physicians to schedule and coordinate appointments.
• Prepares patient appointment cards and instructions for future appointments and future testing.
• Directs patients to the business office, as needed, for financial arrangements including co-pays, referrals, etc.
• Mails new patient information and medical histories for completion by patients.
• Obtains signatures for medical releases.
Qualifications:
1. High school diploma or GED preferred
2. Previous patient scheduling, call center or reception experience preferred
3. Familiarity with Medical Terminology preferred
4. Able to work in a high volume/fast-paced environment
5. Ability to work with sensitive and confidential information
6. Operating knowledge of personal computers and MS Windows and Office applications (including Word, Excel and Outlook)
7. Must be able to interact with patients in a responsible, professional and ethical manner
Patient Financial Advocate (13497)
Patient Access Representative Job 12 miles from Sherwood
FULL-TIME ENTRY LEVEL
Shift: Sunday to Thursday 8:00 AM to 4:30 PM
GREAT WAY TO GET HANDS ON EXPERIERENCE!
PLENTY OF OPPROTUNITIES FOR GROWTH!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the Emergency Room Department. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Bilingual in English and Spanish preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Medical screenings and vaccinations are required for this position.
Working on holidays or odd hours may be required at times.
We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Firstsource Solutions USA, LLC
#IND-MA
Schedule Specialist
Patient Access Representative Job 20 miles from Sherwood
We are hiring for a Schedule Specialist.
At Elite Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people.
We strive to offer benefits that reward the whole you!
employee wellness programs
flexibility for true work-life balance
holidays & paid time off
continuing education & career growth opportunities
company-wide support & resources to help you achieve your goals
Take your career to a new level of caring. Apply today!
Responsibilities
The Scheduling Specialist is responsible for managing patient referrals and visit schedules.
Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits.
Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate.
Qualifications
Education Requirements
High school education or equivalent
Experience Requirements
Minimum one year of scheduling experience in health care setting using an online scheduling system is preferred.
Skill Requirements
Exceptional organizational, customer service, communication, and decision making skills required.
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits