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Patient Access Representative jobs in Springfield, OR

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  • Customer Service Representative

    XPO 4.4company rating

    Patient Access Representative job 4 miles from Springfield

    What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft Office Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: Transportation experience Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: Expected pay range: $20.63 to $23.73 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set. Full health insurance benefits on day one Life and disability insurance Earn up to 13 days PTO your first year 9 paid company holidays 401(k) option with company match Education assistance What you'll do on a typical day: Bill shipments according to applicable tariffs and pricing agreements Recognize and resolve documentation errors Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery Applications are accepted on an ongoing basis until all open positions in this location are filled. About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here .
    $20.6-23.7 hourly 4d ago
  • Patient Services Representative

    UO HR Website

    Patient Access Representative job 4 miles from Springfield

    Department: University Health Services Classification: Office Specialist 1 Appointment Type and Duration: Regular, Ongoing Salary: $16.94 - $23.45/hourly FTE: 1.0 Review of Applications Begins open until filled. Special Instructions to Applicants To ensure consideration, please upload the following with your online application: • Current resume which includes dates of employment. Applicants will also be asked to submit the name and contact information for three professional references. Candidate will be notified prior to references being contacted. Department Summary The Division of Student Life supports the university's academic mission and strategic plan through comprehensive programs and services that promote and advance student learning and success while fostering an inclusive and vibrant campus community. Student Life includes four major departments, the Office of the Dean of Students, Erb Memorial Union, Physical Education & Recreation, and University Health Services. Student Life also runs a number of key programs, including Parent and Family Programs, Major Student Events (Commencement, Homecoming, University Day), Fraternity and Sorority Life, Counseling, Health Promotion, Multicultural and Identity Based Support Services, Student Government Engagement & Success, Student Conduct and Community Standards, and Support for Students in Crisis and Students of Concern. University Health Services (UHS) is a unit within the Division of Student Life and is a nationally accredited (AAAHC) outpatient clinic providing primary care to students at the University of Oregon. All staff are required to uphold the values of the UHS. This position works in support of the University Health Services mission and vision and is consistent with UO policy. Some aspects of this position may be completed in collaboration with other University departments. Position Summary The primary purpose of the Patient Services Representative is to competently assist patients prior to and during their appointment by helping them schedule appointments, complete forms through the my UOHealth portal, and obtain and update the patient's demographic and insurance information into our systems. By serving patients in an inclusive, professional, cheerful, and helpful manner this position acts as a liaison between the patient, provider, and other UHS departments to help ensure that patients receive the care they need. This will include using pre-determined guidelines to schedule patients both in-person and over the phone; knowledge of health insurance, routing inquiries to the appropriate person or department, according to policy; providing general information and assistance regarding UHS services; using an electronic medical records system to appropriately document visits and encounters; and creating a welcoming and inclusive environment through the provision of excellent, culturally competent customer service. This position requires successful completion of a criminal background check and routine screening of Medicaid and Medicare Exclusion Lists. Employee loses eligibility for employment if on the List of Excluded Individuals and Entities (LEIE) and/or System of Award Management (SAM). In addition, employees must be in compliance with UHS policies regarding tuberculosis screening, measles and mumps (MMR), seasonal flu, hepatitis B, and other immunization requirements. Minimum Requirements • Completion of courses or training in Office Technology; OR • One year of general clerical experience which included typing, word processing, or other generation of documents; OR • An equivalent combination of training and experience. Professional Competencies • Working knowledge of medical terminology. • Strong customer service skills both in person and via telephone. • Ability to perform multiple tasks with accuracy and efficiency and a high level of attention to detail. • Must be able to work well in a busy environment with frequent interruptions. • Ability to work independently and as part of a team. • Ability to work with discretion when dealing with confidential matters. • Experience with and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment. Preferred Qualifications • One year of experience scheduling medical appointments, using established guidelines. • Two years of experience in admissions or patient registration in a clinic, hospital, or ambulatory care facility. • Experience working with an electronic health record. FLSA Exempt: No All offers of employment are contingent upon successful completion of a background check. This is a classified position represented by the SEIU Local 503, Oregon Public Employees Union. The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit ************************************** The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at ********************* or ************. UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Investigations and Civil Rights Compliance. Contact information, related policies, and complaint procedures are listed here. In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at ************************************************************************
    $16.9-23.5 hourly 60d+ ago
  • Patient Navigator / Medical Office Coordinator

    Diversified Clinical Services 3.0company rating

    Patient Access Representative job in Springfield, OR

    The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.Essential Functions/Responsibilities: Coordinates with Center leadership to maximize daily patient census. Actively participates in staff meetings to support key functions within the Center. Greets patients and other visitors, answers and routes calls to appropriate staff. Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model. Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases. Collects and enters patient charges in databases. Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers. Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures. Coordinates/schedules ancillary testing with other hospital departments. Arranges for patient transportation as needed. Maintains office equipment and supplies as needed, and medical supplies as directed. Performs other duties as required. Required Education, Experience and Credentials: High School Diploma or General Education Development (GED); Associate's degree preferred Minimum of Two (2) or more years office administration experience, preferably in a medical setting; Prior medical coding experience preferred Preferred Knowledge, Skills and Abilities: Proficient in Microsoft Office (Word, Excel, Outlook) Good customer, interpersonal and communication skills, both orally and in writing Organization and time-management skills Ability to type 60 words per minute (wpm) Basic math skills Attention to details Ability to maintain confidentiality Ability to work in fast paced environment and to work on multiple projects at the same time Ability to work with others and in a team environment Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Communicating Detecting sounds by ear Close, distance and peripheral vision Lifting/moving items up to 75 pounds with equipment assistance Repetitive motions Bending/stooping Writing Work Environment: Patient care environment #RSR The hourly rate for this position generally ranges between $19.83-$25.84 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.
    $19.8-25.8 hourly 1d ago
  • Customer Service Rep

    Puget Collision 4.6company rating

    Patient Access Representative job in Springfield, OR

    Job Description The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process. Job Responsibilities: Greet customers professionally and in a timely manner, ensure a high degree of customer service excellence with a warm reception and offer customer comfort items. Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members. Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair. Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customer or insurance carrier to Estimator and Center Leader. Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships. Follow-up on all Missed Opportunities Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates. Oversee processing of initial insurance assignments, customer contact/appointment verification. Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file. Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills. Confirm customer information is accurate and complete for all communication needed. Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery. Daily audit of all Parts invoices posted in CCC Ensure Banking Transactions & Deposits are posted and completed accurately by deadline. Open mail daily and disperse appropriately including invoices and statements. Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available. Monitor and replenish office supplies and orders needed for the shop with Center Leader approval. Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop. Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies. Key Performance Metrics Customer Service Index Score 95%, Kept Informed, Net Promoter Score Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%. Ask for the sale and schedule the repair: 75% Closing Ratio. Skills/Qualifications: Collision University Training required in first 6 months of employment. Basic Computer Skills are necessary to navigate company systems & communicate with customers. Must be able to multi-task in a high-paced environment with a flexible attitude. The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner. Behavioral Excellence Required: Perform all assigned responsibilities according to the Company Standard Operating Procedures. Adheres to the company’s non-disclosure and confidentiality policies concerning customer information.
    $28k-37k yearly est. 24d ago
  • Rainbow Optics, Patient Care Coordinator

    Essilorluxottica

    Patient Access Representative job 4 miles from Springfield

    Position:Full-Time Total Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community. GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Eugene Job Segment: Patient Care, Ophthalmic, Optometry, Nursing, Medical, Healthcare
    $35k-54k yearly est. 3d ago
  • Medical Business Office Representative

    Oregon Urology Institute

    Patient Access Representative job in Springfield, OR

    Oregon Urology Institute has a Full-Time, Medical Business Office Representative opportunity available. Oregon Urology Institute is one of the largest, most advanced urological centers in the Northwest. Oregon Urology Institute provides patients with some of the region's finest medical experts covering every major urological specialty using proven and leading-edge technologies such as robotic surgery, immunotherapy, and radiation therapy. The Medical Business Office Representative provides support and coordination for the Business Office. The job duties/responsibilities include assisting Patients regarding their account through the Portal, Telephone and In-Person at the Business Office Window and providing backup for Business Office Personnel. Duties: Answering Patient Questions regarding their account via Portal, Phone & In Person. Provides Back up for Bank Deposit Processing. Provides Back up for Collection of Hospital Charges and locating missing encounters. Accounts Receivable Follow up and Work Patient Accounts > 120 Days. Solving Payment and Reimbursement Issues: Contact Insurance Companies regarding denied claims. Send appeal letters to insurance carriers as needed. Process Overpayments and Refunds. Charge Status Clean up (Claims On-Hold/In Progress/Paid with a Balance Due) Maintain strictest confidentiality. Keep current with all insurance company policy changes. Collecting and processing daily mail. Preparing daily deposit for incoming payments through the mail. Manage returned mail. Balance out previous days payments for morning deposit preparation. Perform other duties as assigned. Physical Requirements: Requires sitting for prolonged periods of time and some bending, stooping, and stretching. Requires hand-eye coordination and manual dexterity necessary for the operation of basic office equipment such as a computer, calculator, photo copier, fax, and telephone. May be required to lift 25 pounds. Requires the ability to work quickly and accurately in a faced paced environment. Working Conditions: Work is performed in an office environment M-F 8am-5pm and involves contact with physicians, patients, and internal staff. Work is performed in our office environment and is NOT available for remote work . Position Requirements: Must have the ability to research and analyze data and resolve issues. Confidentiality, knowledge of OUI financial policies, medical office experience, skills in operating a computer, photocopy machine and 10 key and knowledge of insurance reimbursement practices preferred. English grammar and usage All candidates must pass a drug screen, reference, and background checks in order to be considered for employment. Experience: Medical Business Office & Athena Practice Management Experience preferred. Education: Equivalent of a high school diploma. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. This is a full-time position. Oregon Urology Institute offers employees fully employer paid life, health, dental and vision, 6 paid holidays, generous PTO, voluntary benefits and an outstanding retirement. Please apply! Oregon Urology Institute is an equal opportunity employer that is committed to fair and impartial treatment of employees, job applicants, and contractors, and to maintaining a discrimination and harassment-free work environment where people treat one another with respect. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
    $33k-47k yearly est. 35d ago
  • Patient Care Coordinator - Eugene Country Club

    Onepeak Medical

    Patient Access Representative job 4 miles from Springfield

    Job Details ECC - Eugene, OR Full Time $16.21 - $23.13 Hourly Negligible Day Health CareDescription OnePeak Medical is hiring full-time Patient Care Coordinators If you are a results-driven individual with an interest in changing lives through an innovative approach to health and wellness you will want to join our amazing TRIBE! THE ONEPEAK WAY | Grow Gracefully through changing lives rather than simply seeing patients. MISSION | To provide our patients with a unique wellness experience that redefines primary care through innovative, integrated health practices and services geared towards optimal health and well-being. VISION | A healthcare system that believes in, accepts, and values all evidence-informed practices and identifies the relationships between health, mind, body, and spirit. VALUES | TRIBE TEAMWORK. Collaborating to create a meaningful OnePeak experience RESPECT. Listening without judgment and communicating with positive intent INFORMED. Communicating, educating, and owning essential information BALANCE. Celebrating an environment that is diverse, inclusive, and encourages a healthy mind, body & spirit EXCELLENCE. Boldly expecting the best and being empowered to deliver Job Summary: At OnePeak Medical, our team members are driven by a deep sense of care, whether they're directly tending to patients or providing support behind the scenes. We are committed to redefining primary care through innovative, integrated health services that prioritize optimal health and well-being. Join our mission-driven company, dedicated to innovation, growth, and equipping our frontline caregivers with the latest resources, enabling them to excel in their roles. As a Patient Care Coordinator, you will be the initial point of contact for patients and visitors, whether in person or over the phone. Your role is pivotal in maintaining high patient satisfaction through the delivery of exceptional customer service. Responsibilities and Duties: Provide outstanding customer service, offering a warm and positive welcome to patients and visitors, both in person and via phone. Ensure accurate listing of the Primary Care Provider (PCP) in the patient's chart. Adhere to all OnePeak Medical policies and procedures as outlined in the Employee Handbook, including maintaining the confidentiality of restricted areas, key-less entry codes, and computer system passwords. Manage a multi-line telephone system, routing calls, addressing general inquiries, and scheduling patient appointments. Register patients and update their demographic and insurance information, as well as the patient portal. Scrutinize schedules to guarantee accuracy in appointments and visit preparedness. Always verify the accuracy of patient information during appointment scheduling, informing patients of any required documentation changes. Confirm the correctness and update the method of payment (insurance or cash pay) at each appointment. Collect payments when necessary, including copays, outstanding balances, or no-show fees, and document them in the EPM. If a patient cannot pay, document the reason. Maintain the reception desk, waiting areas, and office files. Utilize problem-solving and conflict-resolution skills when addressing patient complaints, directing them to appropriate leadership when necessary. Attend department and clinical meetings as scheduled. Complete end-of-day responsibilities. Fulfill any additional responsibilities as required to support OnePeak Medical. Qualifications Qualifications: Demonstrate T.R.I.B.E. values (Teamwork, Respect, Informed, Balance, Excellence). Hold oneself accountable for achieving measurable, high-quality, timely, and cost-effective results. Exhibit excellent customer service and teamwork skills, fostering a welcoming and positive atmosphere. Effectively communicate with patients, staff, and providers. Display confidence and skill knowledge. Uphold company core values and treat others with respect. Possess good judgment, making timely and sound decisions. Embrace an attitude of continuous improvement. Demonstrate strong interpersonal skills and professionalism. Excel in listening, with a willingness to accept constructive feedback. Maintain strict adherence to patient confidentiality standards as outlined by HIPAA. Manage time effectively, with the ability to multitask, prioritize, and organize workloads. Thrive in a fast-paced environment. Be flexible and able to meet business needs, potentially involving travel to other clinics. If required, possess a valid driver's license, and maintain a personal vehicle in compliance with state laws and insurance requirements. Education and Experience: High school diploma or equivalent - Required 6 months of customer service experience - Required 6 months of front desk reception or scheduling experience in a medical office - Strongly preferred Prior PM/EHR experience - Strongly preferred Proficiency in Microsoft Office Suite - Strongly preferred Computer/Tech Savvy - Strongly preferred Knowledge and experience with medical billing and insurance payors, including Medicare, Medicaid, Private Insurance, and Managed Care Programs - Strongly preferred Benefits: Medical, Dental, Vision, and Life Insurance Voluntary Critical Illness, Accident, and LTD plans Flexible Spending Account (FSA) and Dependent Care Assistance Program (DCAP) 401(k) Retirement Plan with Company Match Peak Bucks Employee, Friends, and Family Discounts Paid Time Off and Paid Holidays
    $16.2-23.1 hourly 20d ago
  • Title & Registration Specialist

    Lithia & Driveway

    Patient Access Representative job 4 miles from Springfield

    Dealership:L0650 Northwest Finance CenterLithia & Driveway We're Hiring! Experienced Title and Registration Specialist needed! 80 Hours of PTO front loaded on day 1 Schedule: Monday - Friday, 8am-5pm (flexible) Great benefits and career opportunities Starting Pay: $21.00 - $22.00/hr. + DOE Location: 1776 Millrace Dr. Eugene, OR. 97403 Lithia & Driveway (NYSE: LAD) is the largest automotive retailer in the U.S. and was named a 2023 Oregonian Top Workplaces award winner. We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 450+ dealerships worldwide representing over 50 brands in 3 countries! Title and Registration Specialist The Title and Registration (T&R) Specialist is an individual contributor who is responsible for coordinating customer vehicle purchases for any LAD business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. The T&R Specialist I generally will report to either a Title and Registration Supervisor or Accounting Supervisor. Responsibilities (NOTE: In some instances, depending on assigned work function, job duties may emphasize certain elements more than others.) Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Be comfortable working directly with customers when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Be comfortable working directly with government personnel when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company Additional work and tasks as needed Skills and Qualifications Experience titling a vehicle is required Dealership experience is ideal, but not required CDK experience is a plus, but not required Ability to work independently and with a team Strong attention to detail Excellent communication skills Time management Active listening skills Critical thinking Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently Competencies Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs NOTE: This is not necessarily an exhaustive list of responsibilities, skills, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed. High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $21-22 hourly 9d ago
  • Customer Service Representative

    Copart 4.8company rating

    Patient Access Representative job 4 miles from Springfield

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $18-20.3 hourly 17d ago
  • Customer Service Representative

    Allied Tube and Conduit Corporation 3.9company rating

    Patient Access Representative job 4 miles from Springfield

    Job Description Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together – a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions. Who we are looking for: Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment. This is an on-site position that will be located in Dallas-TX, Eugene-OR, Pendleton-OR, Tampa-FL or Louisville-KY. What you’ll do: Processing orders, quotes, credits, returns applications and other requests Communicating directly with customers or sales representatives either by telephone, electronically, or face to face Obtaining and evaluate all relevant information to handle inquiries and complaints promptly Answering basic technical inquiries Directing advanced technical requests and other unresolved issues to the appropriate resource Managing customer accounts Promptly responding and assisting customers with damaged shipments and/or mis-shipments Keeping good records of customer interactions and transactions Communicating and coordinating with internal departments and outside vendors Monitoring product stocking levels and inventory turns Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization Performing other related duties as assigned What you’ll bring: High School diploma or equivalent Minimum two years business experience in a manufacturing or electrical customer service environment preferred Computer literacy and experience with Windows, Excel, Word, and Outlook Ability to manage a variety of concurrent tasks in a fast-paced work environment Time management, planning, and organizational skills Effective decision making and problem solving abilities Excellent interpersonal and communications skills Strong initiative and adaptable to change Must be able to thrive in a team environment All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability. Within 3 months you’ll: Complete Atkore’s onboarding and immersion program. Gain an understanding of how your role ties into Atkore’s mission and strategic plan. Perform basic order inquiry, entry, and order follow-up activities. Within 6 months you’ll: Handle an assigned territory independently from PO receipt to invoicing. Work towards meeting or exceeding the departments daily KPI metrics. Audit shipments for on time delivery and reconcile inventory and pricing discrepancies. Atkore is a five-time Great Place to Work© certified company and a four-time Top Workplaces USA award winner! We’re committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values. Join our team and align yourself with an industry leader! As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives. Benefits available include: Medical, vision, and dental insurance Life insurance Short-term and long-term disability insurance 401k Paid Time Off Paid holidays Any leave required under federal, state, or local law Benefits are subject to vesting and eligibility requirements. Applications are being accepted on an ongoing basis.
    $40.6k-55.9k yearly 2d ago
  • Enrollment and Billing Representative

    Pacificsource Health Plans 3.9company rating

    Patient Access Representative job in Springfield, OR

    Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, sex, sexual orientation, gender identity, national origin, genetic information or age. PacificSource values the diversity of our community, including those we hire and serve. We are committed to creating and fostering a work environment in which individual differences and diversity are appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. This position follows established policies and procedures to process a multitude of transactions for Government line of business including but not limited to: demographic updates, notification letters, enrollments, disenrollments, reinstatements, and plan changes. Essential Responsibilities: Process daily returned mail, making any related changes in EAM & Facets contacting the member if needed, and resending documents or processing as required by CMS. Manually create and send Out of Area letters to members who may have moved out of the service area. Research, make changes, and/or complete any Call Tracks regarding enrollment/membership in Facets. Respond to any inquires received via phone calls, e-mails, etc, researching or providing info needed or making any necessary changes to member files as needed for the Government line of business. Add or correct member data in our pharmacy vendor database. Process all Medicare membership enrollment, plan changes, facilitated enrollments and reinstatements. Review the daily EAM Validation report and make corrections as necessary. Process all Medicare membership cancellation of enrollments, cancellation of disenrollment's and death notifications. Process the CMS Enrollment Data Verification monthly audit for address and enrollment updates. Answer Queue Customer Service calls for Medicaid/Medicare members regarding eligibility. Submit miscellaneous transactions to CMS daily as needed. Respond to insurance verification requests for Medicare members. Perform scanning and key wording of ROI's/POA's in to Onbase for the Government line of business. Load ROI/POA documentation in to Facets. Work the monthly P2P report for Accounts Payable Download CMS applications, upload electronic applications in to EAM, save applications and perform indexing of applications in onbase. Process all Medicare COB. Send COB letters to members, update Facets and the COB database and submit member information backs to ECRS. Supporting Responsibilities: Follow company and department policies. Meet department and company performance and attendance expectations. Provide backup support for other members of the enrollment team. Ability to judge severity of problems and the need to escalate to peers and/or management. Support and participate in continuous improvement initiatives. Maintain professional, service oriented relationships. Follow the PacificSource privacy policy and HIPAA laws and regulations concerning confidentiality and security of protected health information. Perform other duties as assigned. Work Experience: Minimum 2 years of administrative experience with at least 1 year in health insurance billing or related healthcare experience required. Demonstrated ability to work efficiently and effectively with a high attention to detail. Education, Certificates, Licenses: High School Diploma or equivalent required. Knowledge: Ability to understand and interpret Federal and Oregon State laws and contract provisions. Proficiency in Microsoft Applications. Demonstrated organizational and time management skills. Requires keyboarding and 10-key skills. Experience with problem solving and ability to read system reports. Competencies: Building Customer Loyalty Building Strategic Work Relationships Contributing to Team Success Planning and Organizing Continuous Improvement Adaptability Building Trust Work Standards Environment: Work inside in a general office setting with ergonomically configured equipment. Travel expected less than 5% of the time. Skills: Accountability, Collaboration, Communication (written/verbal), Flexibility, Listening (active), Organizational skills/Planning and Organization, Problem Solving, Teamwork Our Values We live and breathe our values. In fact, our culture is driven by these seven core values which guide us in how we do business: We are committed to doing the right thing. We are one team working toward a common goal. We are each responsible for customer service. We practice open communication at all levels of the company to foster individual, team and company growth. We actively participate in efforts to improve our many communities-internally and externally. We actively work to advance social justice, equity, diversity and inclusion in our workplace, the healthcare system and community. We encourage creativity, innovation, and the pursuit of excellence. Physical Requirements: Stoop and bend. Sit and/or stand for extended periods of time while performing core job functions. Repetitive motions to include typing, sorting and filing. Light lifting and carrying of files and business materials. Ability to read and comprehend both written and spoken English. Communicate clearly and effectively. Disclaimer: This job description indicates the general nature and level of work performed by employees within this position and is subject to change. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position. Employment remains AT-WILL at all times.
    $36k-42k yearly est. 8d ago
  • Medical Office Admin

    Healthcare Support Staffing

    Patient Access Representative job in Springfield, OR

    Why You Should Work For Us: HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description As an office admin you will have the opportunity to provide excellent patient-focused customer service while answering phones, scheduling patient appointments and check-in/check-out. You will also perform insurance verification, contact referrals, and other duties as assigned. Qualifications What We Look For: • At least 2 years of medical front office experience including scheduling, verifying insurance, answering phones, charts, filing, contacting referrals, etc. • Bubbly personality • Great customer service • Team player • Comfortable working alone and with a team • Preferred but not a must: Bilingual (English/Spanish),O/P or orthopedic experience or DME, Workers comp Additional Information Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Please click "Apply Now" for immediate consideration!
    $32k-42k yearly est. 60d+ ago
  • Customer Service Representative

    Quipt Home Medical

    Patient Access Representative job in Springfield, OR

    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $30k-39k yearly est. 60d+ ago
  • Scheduling Coordinator

    Almost Family, LLC

    Patient Access Representative job 4 miles from Springfield

    We are seeking an experienced and organized Scheduler with knowledge of the In-Home Care industry to join our team. This is a full-time position based in Eugene, Oregon. The successful candidate will be working to provide clients and caregivers scheduling and communication needs. This position is a team based role and offers an attractive wage of $21 per hour, paid biweekly. Compensation & Benefits: *Hourly wage of $21 paid every two weeks *Health Benefits (Medical, Vision, and Dental) *Progressive Paid Time Off Plan *Paid Holidays *Growth and Professional Developmental Opportunities Responsibilities: • Receive and respond to incoming calls, emails, and postal correspondence • Provide support to our In Home Care division • Scheduling • Communication with clients and caregivers • Speaking with various community partners and new client inquiries • Other administrative duties as assigned Requirements: • High school diploma or equivalent • 1+ years of experience with Senior or Health Care Industries • Proficient in computer software such as Microsoft Office and Google Suite • Strong organizational and time management skills • Excellent written and verbal communication skills • Ability to work independently and within a team About the Company: Almost Family, LLC is a leading provider of in-home care services in Eugene, Oregon. We are committed to delivering the highest quality care to our clients and making a positive impact in their lives. With a focus on compassionate and personalized care, we strive to enhance the well-being and independence of our clients.
    $21 hourly 30d ago
  • Customer Service Representative - State Farm Agent Team Member

    Suzanne Bodlovic-State Farm Agent

    Patient Access Representative job 37 miles from Springfield

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development 401(k) Dental insurance Vision insurance ROLE DESCRIPTION: Be on the frontline of helping others. Do you enjoy working with people and making meaningful connections? Make a difference with The Bodlovic Group in your community today! As a Customer Service Representative - State Farm Agent Team Member with Suzanne Bodlovic - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain accurate records of customer interactions. QUALIFICATIONS: Ability to resolve complex customer issues Excellent communication skills written, verbal and listening Pride in getting work done accurately and timely People-oriented Ability to work in a team environment Ability to multi-task Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) #ZP
    $30k-39k yearly est. 50d ago
  • Medical Office Specialist (MOS)

    Internal Medicine 4.5company rating

    Patient Access Representative job 37 miles from Springfield

    The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
    $27k-33k yearly est. 60d+ ago
  • Medical Front Office Receptionist

    White Bird Clinic

    Patient Access Representative job 4 miles from Springfield

    This position is responsible for supporting the daily operations of the medical clinic by answering phones, scheduling appointments, and contacting patients for necessary care. The role involves collaborating with clinic staff to enhance the quality of care provided. Additionally, the Front Office Receptionist ensures efficient communication and coordination within the clinic to facilitate a positive patient experience. Position Responsibilities Check patients in and out, process payments, answer multi-line phones, and utilize basic computer and internet functions. Schedule appointments for patients, verify insurance eligibility, and manage prescription refill requests for patients and pharmacies. Coordinate specimen pickup as required. Manage patient records, including scanning documents and navigating Electronic Health Records (EHR) systems. Maintain front office supplies inventory. Sort mail, fax, and scan paperwork as necessary. Attend weekly staff meetings and other scheduled meetings. Provide office support by assisting staff as needed. All other duties and responsibilities as assigned. Required Qualifications Graduation from or current enrollment in an accredited dental assisting program, with anticipated graduation within 30 days of hire. Certification as a Dental Assistant (CDA) from the Dental Assisting National Board (DANB) or equivalent Oregon state certification must be obtained within six (6) months of hire. Certification in radiography, as required by Oregon regulations, must be obtained within six (6) months of hire. Knowledge of dental terminology, procedures, and instruments. Proficiency in dental practice management software and electronic health records (EHR). Strong communication and interpersonal skills. Ability to follow detailed instructions and maintain attention to detail in a fast-paced environment. Understanding of infection control and sterilization protocols to ensure a safe and clean clinical environment. Preferred Qualifications: Proficiency in both English and Spanish. Demonstrated experience with Electronic Health Records (EHR) systems. Key Competencies: Strong communication skills for interacting with patients, staff, and external parties. Strong computer skills, including proficiency in MS Word, Excel, and Internet applications. Basic math and English skills, with a strong attention to detail. Ability to schedule appointments and manage multi-line phone systems. Competence in handling prescription refill requests and coordinating specimen pickups. Skilled in managing and navigating Electronic Health Records (EHR) systems. Technical proficiency in faxing, scanning, and general computer use. Ability to work collaboratively with clinic staff to enhance patient care quality. Commitment to attending and participating in staff meetings and additional scheduled meetings. Compensation Details: This is a non-union, non-exempt position with a wage of $18-$19 per hour, paid bi-weekly.
    $18-19 hourly 8d ago
  • Medical Office Specialist (MOS)

    Clinical Operations 4.8company rating

    Patient Access Representative job 37 miles from Springfield

    Asbury Building - Front Desk - 1 full-time opening Summary: The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
    $30k-37k yearly est. 60d+ ago
  • Medical Office Specialist (MOS)

    Orthopedics

    Patient Access Representative job 37 miles from Springfield

    The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
    $32k-40k yearly est. 35d ago
  • Medical Office Specialist (MOS)

    Immediate Care Center

    Patient Access Representative job 37 miles from Springfield

    The Medical Office Specialist provides patient care in accordance with established methods and techniques and conforms to recognized standards. Principal Responsibilities: 1. Will participate and maintain a culture within The Corvallis Clinic that is consistent with the content outlined in the Service and Behavioral Standards document. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within. 2. Greets patients for providers, answers the telephone, routing of calls/tasks, books appointments, verifies patient insurance coverage, acts as cashier for payments and prepares for appointments. 3. Greets and check patients in, verifies current demographics and insurance coverage. Notifies back-office staff of patient's arrival in a timely manner. 4. Working knowledge of the referral process. 5. Uses the correct search criteria to eliminate the creation of duplicate documentation and enters in the electronic medical record. 6. Contacts the assistant or provider promptly when an acutely ill patient either telephones or approaches the reception desk with or without an appointment. 7. Directs patient flow and prepare patients for exams. 8. Proactively monitors and manages provider schedules for accuracy. 9. Actively participates in the cleaning of shared work areas. 10. Participates in the orientation and training of new employees. 11. May work at multiple sites as determined by department necessity. Education/Licensure/Experience: 1. High school diploma or equivalent required. 2. Six (6) months of customer service in a professional office setting OR one (1) year or more in a service-related industry required. 3. Certification from a Medical Office Specialist program is preferred. Knowledge and Skills: 1. Ability to work well with providers, clinical staff, and patients. 2. Ability to work on multiple tasks simultaneously in a busy, fast-paced environment while maintaining quality of work. 3. Excellent proven customer service skills. 4. Intermediate computer and telephone skills. Perks and Benefits: Work-life balance is a top priority at The Corvallis Clinic 7 holidays + 2 floating holidays = 9 Paid Holidays! Early release on Christmas Eve and New Year's Eve Generous Personal Leave Accrual Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA) Employer contribution to HSA and HRA (when enrolled in Medical Plan) Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP) Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield) Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with discretionary clinic match after 1 year (w/hours requirement) Pay on Demand (up to 2x per month) Casual Fridays (with clinic approved attire) Year-round employee engagement events and festivities Team centered culture, delivering exceptional medical care with compassion and a commitment to service.
    $32k-40k yearly est. 3d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Springfield, OR?

The average patient access representative in Springfield, OR earns between $30,000 and $46,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Springfield, OR

$37,000

What are the biggest employers of Patient Access Representatives in Springfield, OR?

The biggest employers of Patient Access Representatives in Springfield, OR are:
  1. PeaceHealth
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