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Patient access representative jobs in Syracuse, NY - 587 jobs

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  • Customer Service Representative

    Axius Technologies Inc. 4.1company rating

    Patient access representative job in East Syracuse, NY

    Key Responsibilities Handle inbound calls from Eye Care Professionals (ECPs) regarding: Lens orders Order status and tracking Remakes General customer service inquiries Make outbound follow-up calls to ECPs on pending jobs Maintain an average of 8 calls per hour Deliver high-quality, professional customer support across multiple channels Resolve issues using available tools, resources, and sound business judgment Escalate unresolved issues appropriately Maintain productivity, quality, and customer satisfaction standards Work collaboratively in a team-oriented environment Communicate clearly, professionally, and courteously at all times General Function The Customer Service Representative provides high-quality multi-channel support (phone, chat, email, social media, and mail) to resolve customer issues efficiently. The role supports business objectives by protecting and increasing revenue while enhancing the overall customer experience. Ideal Candidate Profile Optical experience preferred (opticians, optical front desk, or similar roles) ABO Certification preferred Opportunity to pursue ABO certification post-hire for a pay increase Lab experience is a plus Strong customer service mindset with problem-solving abilities Training Combination of online optical courses and in-person 1:1 training with a team lead Training duration: 2-3 weeks before handling independent calls Basic Qualifications High School Diploma or equivalent preferred but not required Strong written and verbal communication skills in English Ability to perform basic math Customer-focused attitude Intermediate PC skills Proficient with Windows OS, Microsoft Office, internet, and web browsers Commitment to first-call resolution Ability to work effectively in a team environment
    $30k-38k yearly est. 5d ago
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  • Patient Access Rep, Pulaski

    Connext Care 3.5company rating

    Patient access representative job in Pulaski, NY

    * To greet patients, visitors and representatives to the center, directing to appropriate office/destination * Register patients for their scheduled appointments collecting and verifying demographic and insurance information * Scan driver license or photo ID and insurance card into electronic medical record software * Collect payment portion of visit the patient is financially responsible for * To have patient sign Patient Responsibility Agreement when needed * Distribute and secure signature for required consent forms for treatment, offer Advanced Directives, Notice of Privacy Practices and Patient Bill of Rights * Verify insurance eligibility and secure signature on appropriate insurance forms as needed * Initiate encounter form for patients visit * Answer incoming phone calls, transfer patients calls where needed and schedule appointment as appropriate * Post charges on patient account and record all payments collected on the designated form * Close daily journal and balance receipts to payments received * Reconciliation of cash drawer/money bag * Scan all patient documents as instructed * Take notice of excessive wait times and notify the Nurse Manager * Notify triage nurses of any emergencies or nurse related questions that patients have. To transport walk-ins/emergencies to appropriate areas if needed. * Make certain the waiting areas are neat and clean * Print schedules three days in advance. * Must be flexible to organizational needs across the ConnextCare network * To engage in Patient Centered Medical Home initiatives, including participating as part of the Clinical Care Team 20. Other duties and responsibilities as requested by management and supervision. Requirements High school graduate or GED Verbal and written communication skills, office applications preferred Demonstrate proper judgment and decision making skills when necessary Comply with the organizations code of conduct, safety rules and adheres to all company policies Carry out job responsibilities in an ethical, effective and professional manner Must be willing and demonstrate the ability to cooperate, work, and communicate with coworkers and supervisors Must demonstrate computer proficiency with Microsoft Suite and electronic medical record system Must possess a willingness to accept direction from providers and supervisors; must possess the ability to work well and with compassion in stressful situations; must maintain a professional and courteous demeanor with both patients and co-workers; must be keenly aware of the importance of confidentiality in all aspects of the position Must possess the ability to firmly pursue payments on account Must be keenly aware of the importance of confidentiality in all aspects of the position Salary Description $15.94 - $18.44 Depending on Experience
    $37k-43k yearly est. 43d ago
  • Trauma Registrar

    Smart Staffing Group

    Patient access representative job in Syracuse, NY

    Qualifications: Experience as a Trauma Registrar is required Course completion in AIS Coding and ATS Trauma Registry is required prior to contract start CSTR is preferred Must successfully pass pre-employment health clearance Responsibilities: Work as part of the Trauma Program as a Trauma Registrar responsible for high-quality, detailed patient data collection, Data entry, Statistics and reporting of data at the Hospital and regional level, in the trauma registry Able to perform general skills in the specialty with minimal orientation and supervision
    $43k-61k yearly est. 60d+ ago
  • Patient Access Representative

    U.S. Urology Partners

    Patient access representative job in Syracuse, NY

    About the Role The Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office. What You'll Be Doing Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines. Display leadership initiative by offering to help others or asking take on additional responsibilities when able Responsible for check-in/check out Travel to satellite locations as needed Verify insurance for upcoming procedures Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing What We Expect from You High School Diploma Interact professionally and positively with all patients, colleagues, managers and executive team Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. One year of experience working in a medical practice or in a health insurance organization Excellent verbal and written communication skills Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. Salary Range: Please note that the hourly range for this position will vary based on experience level, education and geographical location. $17.45 - $20.50 / hour U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $17.5-20.5 hourly Auto-Apply 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Patient access representative job in Syracuse, NY

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR XmA0ukjmJA
    $33k-39k yearly est. 10d ago
  • Mobile Mammography Registration Coordinator

    Suny Upstate Medical University

    Patient access representative job in Syracuse, NY

    Responsible for the coordination and scheduling of screening mammography patients for the mobile mammography unit. Serves as a liaison to internal/external departments/agencies as well as for the patients. This position will have some days in the office but will also be required to travel in the van. This position is responsible for eligibility determination , pre-registration, scheduling, coordinating work flow and assisting with post-appointment work flow as needed. Minimum Qualifications: Associate's degree with at least two years relevant experience, preferably in a health care setting, or equivalent combination of education and experience required. Ability to travel is required. Preferred Qualifications: Ability to manage multiple priorities, excellent communication and computer skills, Must be able to work independently, knowledge of medical terminology and medical scheduling experience preferred. Work Days: Specific Days/Hours to be determined. May be required to work occasional weekends/holidays. Overtime may be required based on departmental needs. Message to Applicants: Recruitment Office: Human Resources
    $36k-55k yearly est. 60d+ ago
  • Patient Services Coordinator, Home Health

    Centerwell

    Patient access representative job in Liverpool, NY

    **Become a part of our caring community and help us put health first** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** Required Experience/Skills: + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. + Must have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $40k-52.3k yearly 4d ago
  • Patient Services Support Coordinator

    KPH Healthcare Services, Inc. 4.7company rating

    Patient access representative job in Syracuse, NY

    Scope of Responsibilities: Works under direct supervision and follow standard procedures to accomplish assigned tasks. Job Summary: Perform various clerical and administrative support duties throughout Specialty Pharmacy. Responsibilities Perform general secretarial and office duties including typing, filing, faxing, photocopying, and mailing Responsible for facilitating the cashing out of prescriptions from the Pharmacy POS system and ERX Mail Order module. Responsible for organizing and mailing letters to patients. Responsible for assisting the prior authorization process for Patient Benefits Specialists by physically handling, faxing, organizing, or otherwise distributing paperwork Responsible for providing support to Call Center Representatives who are not working physically in the facility Assist call center operations with miscellaneous reporting tasks Assist with the role of Patient Care Advocate including inbound calls, prescription, and delivery setup as necessary based on call volume. Role requires 100% attendance in the physical facility. Perform other duties as assigned Qualifications Educational Requirements: Minimum: High School Diploma or GED Preferred: AS Degree or higher in Business Administration or related field Experience: Preferred: 0-2 years of experience in a similar position Special Conditions of Employment: Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Compensation $17.00-18.00 per hour. The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state, and federal regulations as it pertains to minimum wage requirements. Not ready to apply? Connect with us for general consideration.
    $17-18 hourly Auto-Apply 60d+ ago
  • OBGYN needed for central New York - Highly Successfully OBGYN Department

    Healthplus Staffing 4.6company rating

    Patient access representative job in Syracuse, NY

    HealthPlus Staffing is assisting a Physician-run multi-specialty group with their search for an OBGYN to join their team in New Hartford, NY. Job Description: OBGYN Structure: Full Time Schedule: Predictable work schedule (To be discussed) Support: Full Office Staff and APP Requirements: Must be BC/BE in Obgyn Compensation: (To be discussed) 90th percentile Production based salary at the end of 2 years Benefits: Comprehensive benefits package (To be discussed) The OB/GYNs perform consultations in a state of the art facility with on site lab and radiology services available. Inpatient work and procedures are performed in two of our local hospitals which are blocks from our location. Additional Info: This growing group offers a broad array of ancillary and support services under one roof for the convenience of both patients and physicians. In addition to having Electronic Medical Records, we also have been awarded superior performance designation by MGMA for outstanding Practice management and have achieved the highest accreditation by the AAAHC. If interested in this position please submit an application immediately! The HealthPlus Team
    $35k-42k yearly est. 60d+ ago
  • Patient Service Representative - Community Corners

    Cayuga Health System 4.7company rating

    Patient access representative job in Ithaca, NY

    Patient Services Representative - Community Corners Cayuga Health and its affiliates are the region's leading healthcare system and most trusted providers of integrated health services, empowering our people in our mission to equitably improve the well-being of the communities we serve. Our commitment to providing extraordinary healthcare begins with our team of extraordinary professionals who are continuously discovering clinical innovations and enhancing access to the most up-to-date facilities, equipment, technologies, and research protocols. Cayuga Health's commitment to our employees includes competitive compensation, comprehensive employee benefits programs, and the opportunity to explore and build a career in healthcare through our many professional development programs. Roles and Responsibilities: Check in patients upon arrival Verify/update patient demographics Collect outstanding balances and co-pays Assist with additional scheduling such as labs, x-rays, procedures, or testing; send orders Take messages and triage phone calls Required Skills and Experience: Schedule patient appointments Good time management and prioritization skills Good computer skills- Medent and Microsoft Office are utilized High school diploma or equivalent Preferred Skills and Experience: Previous medical office experience preferred College-level training/education in a healthcare support field preferred Previous EMR use/training helpful Physical Requirements: Sitting-- 90% Standing-- 10% Reaching-- 50% Bending-- 20% Lifting-- must be able to lift 25 lb. Location and Travel Requirements: Onsite - Cayuga Medical Associates - 905 Hanshaw Road Suite C, Ithaca NY 14850 Shift - 7:00 AM - 6:00 PM (Mon- Fri) Pay Range Disclosure: $15.50-$23.50 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at **********************************. I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.
    $15.5-23.5 hourly Easy Apply 19d ago
  • Patient Liaison

    Azend Pharma

    Patient access representative job in South Hill, NY

    Job DescriptionBenefits: Travel Stipend 401(k) matching Bonus based on performance Health insurance Paid time off As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to facilitate the timely processing, approval, and ensuring dispensing of prescribed medications. This role requires a blend of clinical knowledge, communication skills, and organizational and sales acumen. You will support patients referred from medical offices by assisting with prescription clarifications, benefits coordination, and addressing medication access issues. Additionally, you will cultivate strong relationships with prescribers and insurance providers to ensure seamless care and optimal outcomes for patients. You will act as a relationship manager for medical providers and their offices. You will proactively build and maintain trusted partnerships, encouraging them to refer new patients and strengthening ongoing collaboration to ensure positive outcomes for all parties. Responsibilities Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs. Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access. Focus on sales/marketing efforts to promote the pharmacys services and secure referrals from providers, contributing to growth in patient enrollment and medication access. Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacys offerings among key stakeholders in the healthcare ecosystem. Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support. Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues. Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access. Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes. Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacys services and increase patient engagement. Requirements Preferred experience in a health care setting, preferably within a specialty pharmacy environment. Strong understanding of medication administration processes and patient care standards. Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process. Previous experience as a pharmacy technician is highly desirable. Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike. Ability to work independently and as part of a collaborative team focused on enhancing patient service. Commitment to ongoing professional development in the field of specialty pharmacy. Qualifications: High School Diploma or GED required Associate or bachelors degree preferred 1+ years of pharmacy/medical work experience or related field Strong customer service, communication, and sales skills Proven ability to manage multiple accounts and projects independently Understanding of product and payer reimbursement landscapes Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies Valid drivers license required Must be willing and able to drive from office to office within the assigned area (TBD) Preferred Skills: Previous experience in sales, marketing, or customer relationship management within the healthcare industry Familiarity with womens health and diabetes management is a plus Job Type: Full Time On-site Schedule: Monday to Friday 40 Hours weekly Pay Rate: Bi-weekly $22-30 hourly (based on experience) Benefits: Paid time Off Medical Insurance 401k (Matching) Travel Stipend Quarterly Bonus Location: Piscataway NJ
    $22-30 hourly 24d ago
  • Patient Services Representative

    Workfit Medical 4.4company rating

    Patient access representative job in Ithaca, NY

    WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, there is an Epic test out course must be passed. Must have EPIC experience! SOME OF THE JIB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $20-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
    $20-23 hourly Auto-Apply 60d+ ago
  • Dental Patient Coordinator

    The Smilist

    Patient access representative job in Syracuse, NY

    Job Description About Us: At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment. Our team is dedicated to making lives better one smile at a time. We are currently seeking a reliable, friendly, and motivated Dental Patient Coordinator to join our growing practice and contribute to our mission of excellent dental care. Key Responsibilities: Receptionist tasks include answering the office phone and distributing calls or messages accordingly Checking-in patients (verifying insurance and confirming patient information) Collecting payments Communicating patient's arrival promptly Managing administrative records Ensure office success by getting patients into the office Qualifications: Proven experience as a Dental Receptionist - at least 1 year Prior Dentrix experience preferred, but not required Strong communication and interpersonal skills Ability to work well in a team and handle multiple tasks efficiently Attention to detail and a positive attitude What We Offer: Competitive compensation Benefits package - health, dental, vision insurance, and more! Opportunity for professional growth and continuing education A chance to make a real impact on the health and well-being of our patients Position Details: Schedule: Full Time - Monday through Friday! Salary Range: $18.00-$20.00/hour Location: Solvay, NY The Smilist Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR UMLcsybvXa
    $18-20 hourly 22d ago
  • Patient Access Associate

    Mosaic Health 4.0company rating

    Patient access representative job in Utica, NY

    Mosaic Health has an immediate opening for an experienced Patient Access Associate to provide compassionate customer service at our diverse outpatient primary care center. Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments. Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting.
    $30k-39k yearly est. 60d+ ago
  • Patient Service Representative

    Slocum-Dickson Medical Group 4.5company rating

    Patient access representative job in New Hartford, NY

    Full-time Description JOB SUMMARY: Working under the direction of the Business Office Director and the Reception Supervisor. Responsible for the timely and accurate entry of patient demographic and insurance information into the EPIC system. All other tasks that may be assigned to maintain thorough overall operation of the reception department. DUTIES & RESPONSIBILITIES: Obtain cash bag from the Reception Supervisor's office at beginning of shift. Count cash bag three times daily (beginning, mid-day and end of shift) and verifies total by running an adding machine tape. Label the tape with cash bag letter, user name, date and time. Greet each and every patient at registration check in using SDMG approved scripting for optimal patient service. Complete full Check In of the patient utilizing the Department Area Report (DAR) in the EPIC system. a. Verify all demographic information with patient, or patient's representative. Accurately enter all applicable information and/or changes. b. Verify Guarantor information with patient, or patient's representative. Accurately enter all applicable information and/or changes. c. Verify insurance information with patient, or patient's representative. Utilize Real Time Eligibility (RTE), review the RTE Results, and accurately enter all applicable information and/or changes. d. Obtain and scan patient's photo ID and insurance cards, as necessary. e. Obtain patient's electronic signature on all required documentation, as necessary. Makes sure patient receives any literature necessary for HIPAA. f. Take co-pay and/or payment, as applicable, accurately enter the payment into EPIC and provide the patient with a receipt. Communicate with clinical staff as necessary. (Example: non-par insurance, appointment requests, script pick up, etc.) Responsible for working the assigned Reception Area Work Queue every day to clear up the previous day's errors and communicating any error that remains unresolved to the Reception Supervisor, or designee. Perform daily cash out utilizing Cash Drawer function in EPIC system to balance all payments received and balance of the cash bag. Any discrepancies to be reported to the Reception Supervisor, or designee, immediately. Responsible for supplies and/or materials needed at reception desk are ample. Keeping the desk neat, organized and clean. End of shift cash out in Reception Supervisor's office by logging the Cash Drawer totals to be validated by Supervisor, or designee. Exhibit excellent communication, organizational and customer service skills. Maintain a professional appearance and display a positive attitude. Attends any and all required training, seminars, etc., including written exams and/or videos. (Example: OSHA, EPIC upgrades) Responsible to communicate to Reception Supervisor, or designee, any work related issues regarding the reception functions. Responsible to perform additional duties as assigned. May be exposed to hazardous drugs. Attends OSHA training upon initial employee orientation and annually completes an OSHA competency. RELATIONSHIP WITH OTHERS: Must work well with patients, teammates, and staff of both the business office and the clinical departments. Requirements EDUCATION/EXPERIENCE/KNOWLEDGE: Graduated from High School or completed GED requirements. PHYSICAL REQUIREMENTS: Requires sitting, standing bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity sufficient to operate standard office equipment such as computer, fax, calculators and telephone. Requires normal hearing and vision. Salary Description Based on experience $18.00 - $27.00 Hourly
    $18-27 hourly 60d+ ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Patient access representative job in Clay, NY

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $55k-72k yearly est. 5d ago
  • Customer Service Representative - Floating

    Pathfinder Bank 3.6company rating

    Patient access representative job in Oswego, NY

    At Pathfinder Bank, you're not just starting a job, you're starting a journey with a team that genuinely cares. We believe in building relationships, growing talent from within, and serving the communities we call home. If you're looking for a supportive environment, opportunities to learn, and a chance to be part of something meaningful, this could be the perfect place for you. Summary/Objectives The Float Customer Service Representative (CSR) is the primary point of contact for bank customers throughout our branch locations. The objective of the Float CSR is to perform daily transactions for customers in various branches, while providing efficient and quality customer service. Additionally, as the primary point of contact, it is necessary for the Float CSR to create opportunities for cross-selling the bank's products and services in order to meet customer needs and grow the bank. Essential Functions * Travel to branches as needed to provide and maintain excellent customer service to all bank customers. * Promotes the Bank's products and services and refers customers to the appropriate sales personnel. Answers customers' routine banking questions; refers complex inquires to management. * Processes daily transactions including deposits, withdrawals, check cashing and payments accurately, and balances work to teller system with minimal assistance. * Receives, pays out monies, balance cash drawer with minimal assistance, and maintains an acceptable difference record. * Update customer contact information on an ongoing basis to be sure we have the most accurate data in the event the bank would need to contact them. * Assists with support work including, but not limited to, night drop, ATM balancing, safe deposit box, and debit card set up, branch capture, and preparing courier bags for transit. * Performs various clerical duties including answering phone, typing, filing and preparing check orders. * Ensure compliance/adherence to all policies, procedures and federal regulations in order to attain a satisfactory or better branch audit. Maintains confidentiality of all customer records and documents. Requirements * At least one year Customer Service Experience * I-3 years banking experience or cash handling experience * Be professional in appearance and conduct * Intermediate computer skills (Microsoft Office and Outlook) * Perform basic mathematical functions * Ability to work as part of a team and assist other team members * Ability to adapt to change * Attention to detail and ability to multi task * Ability to pay attention to detail and quality of work * Positive attitude * High school graduate or equivalent
    $34k-38k yearly est. 14d ago
  • Patient Experience Associate

    Ny United Health Services

    Patient access representative job in Sherburne, NY

    Position OverviewUnder supervision, performs secretarial duties, utilizing knowledge of medical terminology and hospital, clinical, or laboratory procedures. Primary Department, Division, or Unit: Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $17.19 - $24.42 per hour, depending on experience ----- Job Description Education/Experience Minimum Required: High School Diploma or equivalent. Preferred: Two years' experience in medical environment with working knowledge of insurance applicable to outpatient medical care. Proficient computer skills, knowledge of Medical Terminology, experience with scheduling. License/Certification Preferred: Current driver's license ----- Why You'll Love Working at UHS At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life. A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities. ----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at ***************
    $17.2-24.4 hourly Auto-Apply 28d ago
  • Medical Office Receptionist

    CNY Family Care, LLP 3.2company rating

    Patient access representative job in East Syracuse, NY

    Busy Family Care practice Monday - Friday Days (8:30am - 5pm OR 9am - 5:30pm) $16.00 - $23.00/hr Non-Exempt Medical Office Receptionist: Annual performance review, performance-based merit increase Generous paid time-off that increases with years of service 8 paid holidays per year Closed on major holidays Health, dental and vision benefits available with coverage effective the first of the month following date of hire Full complement of voluntary benefits $1,000 annual employer HSA contribution for employees enrolled in CNYFC high deductible health plan Free office visits with NP or PA for employees who are patients of the practice and enrolled in CNYFC high deductible health plan $1,000/yr Employer HSA Contribution to employees enrolled in CNYFC high deductible heatlh plan Waiver program for health benefits ($3,000/yr) 401K after six months with up to 7% combined employer match and annual discretionary profit-sharing contribution Free onsite parking Free lunch daily CNY Family Care's commitment to excellence sets us apart and guides us as we provide care for our community. The Receptionist position will be part of our professional first contact staff. This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team and deliver high level of customer service. Medical Office Receptionist: Acknowledge and greet patients as they approach the desk. Review and updates all demographic/insurance information. Collect co-pays and balances as needed and enter payment into patient account. Balance cash drawer at the end of shift. Responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner. Route calls appropriately taking accurate and complete phone messages when necessary. Schedule, cancel, or reschedule appointments when necessary. Document clinical messages in EMR based on established policy and procedures. Responsible for accurate documentation, reporting, and responses to patients relative to health issues. Follow established scheduling protocols and direct clinical concerns to the appropriate provider's staff for triage. Perform a variety of clerical duties including preparing mailings, filing, faxing, scanning and photocopying. Maintain confidentiality at all times following the HIPAA guidelines. Medical Office Receptionist: High school diploma or general education degree (GED) required; one to two years of college preferred. Minimum of two years previous experience working in Health Care/ Medical Records required; or three or more years of related experience and/or training in a medical office which uses an Electronic Medical Record; or equivalent combination of education and experience. Demonstrated knowledge of medical terminology and procedures. Knowledge of medical insurances and various policies/requirements necessary to obtain verifications.
    $16-23 hourly 8d ago
  • Medical Front Office Receptionist - Private Pediatrics (Liverpool) Full-time position

    Summerwood Pediatrics 4.2company rating

    Patient access representative job in Liverpool, NY

    Full-time position (Starting pay is $17.00 based on experience.) Medent EMR and Bilingual in Spanish, Helpful, Liverpool, New York, NY Summerwood Pediatrics is a well-established, progressive office. We are a primary care practice caring for children from birth to 22 years of age. Our team of board-certified physicians, nationally certified nurse practitioners, and NYS-licensed nurses provides cutting-edge health care to patients in a friendly, welcoming environment. We believe that assisting parents in being well-informed and confident as caregivers for their children is critical to a child's health and well-being. In 2012, Summerwood Pediatrics became the first local pediatric practice in the Syracuse area to receive Medical Home Level 3 certification. As a certified medical home, we strive to provide care of the highest quality and deliver it in a timely and convenient manner. Using the family-centered model developed by the American Academy of Pediatrics, we try to coordinate ALL care, both medical and non-medical, for our patients and families. Medent EMR and Bilingual in Spanish, Helpful Duties and Responsibilities include the following. Other duties may be assigned. 1. Responsible for all clerical duties, including verifying demographic information, collecting copayments and balances due, and utilizing the computer system to notify providers of patient arrival. Distribute appointment-specific forms to be completed and enter or update patient data as needed. 2. Balance payments received for the shift worked. 3. Maintains a friendly, courteous, and professional demeanor. 4. Greets Patients. 5. Responsible for check-out duties 6. Answers incoming telephone calls on a multi-line, high-volume telephone system. 7. Schedule appointments. 8. Direct incoming calls to appropriate areas. 9. Distributes faxes through an electronic system. 10. Scan incoming mail & distribute it electronically to the appropriate provider. 11. Work in coordination on Medical Home Certification. 12. Pick up forms/paperwork from Pods. 13. Maintain the rescheduled appointment list. 14. Turn off the answering service in the morning and call the service at the end of the day with the Provider's on-call coverage. 16. Participate in daily huddles. 17. Copy/send out records for transfer/continuity of care. 18. Follows all safety and security procedures 19. Responsible for documenting patient communications in the patient's medical records. 20. Performs all other duties as needed and assigned. Qualifications: To perform this job successfully. Education/Experience: High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Math Ability: Ability to add & subtract. Reasoning Ability: Medent experience Bilingual in English and Spanish, Helpful Starting pay is based on experience. View all jobs at this company View all jobs at this company
    $17 hourly 6d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Syracuse, NY?

The average patient access representative in Syracuse, NY earns between $30,000 and $46,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Syracuse, NY

$38,000

What are the biggest employers of Patient Access Representatives in Syracuse, NY?

The biggest employers of Patient Access Representatives in Syracuse, NY are:
  1. Trinity Health
  2. Liberty Resources
  3. Kestra Medical Technologies
  4. U.S. Urology Partners
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