CUSTOMER SERVICE REPRESENTATIVE I - 73005451
Patient access representative job in Tallahassee, FL
Working Title: CUSTOMER SERVICE REPRESENTATIVE I - 73005451 Pay Plan: Career Service 73005451 Salary: $38,760.36 - $49,501.08 / annually Total Compensation Estimator Tool
Florida Department of Revenue
Child Support Program
Customer Service Representative I (Revenue Specialist III)
Tallahassee
The Florida Department of Revenue's Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
JOB SUMMARY:
This is a Revenue Specialist III - Customer Service Representative I position in the Department of Revenue's Child Support Program Customer Contact Center in Tallahassee, Florida. This position performs customer support using a variety of methods including telephone, chat or email for child support cases and is an excellent fit for critical thinkers. If you enjoy working with customers and problem solving, this may be the position for you. Your duties would include:
* Initiating and responding to requests
* Coordinating with internal and external partners
* Researching and resolving case issues
* Gathering information and analyzing case data to determine next steps
* Interviewing customers over the telephone
* Interacting with other states, employers, and other business partners
* Making decisions based on case information and provided documentation
MINIMUM REQUIREMENTS:
* 2 yrs experience processing information using a computer system
* 2 yrs experience conducting research and analyzing information to make decisions
* 2 yrs experience communicating with others to gather information using verbal and written communication skills
SPECIAL NOTES:
* Tentative work schedule of Monday through Friday 8:15 am - 5:15 pm.
* This role is eligible for telework after you complete required training (6 months) and reach an acceptable level of proficiency.
SALARY: $38,760.36 - $49,501.08 / annually
BENEFITS:
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
ADDITIONAL INFORMATION YOU NEED TO KNOW
CONTACT INFORMATION: William Harrison Jr., **************, ***********************************.
SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
ONLINE SKILLS ASSESSMENT: After the advertisement closes, candidates who meet the minimum job requirements will be contacted by email with instructions for taking an online skills assessment. To be considered for an interview, the candidate must complete the skills assessment by the deadline given and achieve a score of at least 70%.
CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at *******************
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
Easy ApplyScheduler - TYNDALL AFB
Patient access representative job in Tallahassee, FL
Job Title: Scheduler ***Work Location: Panama City, FL (Tyndall AFB)*** Salary: Based on experience and will be discussed with manager in interview REQUIREMENT- Must be a US Citizen and must pass a federal background review and drug screen
Duties/Responsibilities
:
Perform as-built schedule analysis for contractor requests for equitable adjustment and claims to determine impact on construction schedule in support of construction management activities related to federal government projects
Create and implement Critical Path Method (CPM) Baseline Schedule with latest version of Primavera P6
Update monthly construction schedule with narratives and progress analysis
Ensure contractor's schedules logically plan the work, clearly identify activity sequence and contract milestones, predict completion dates
Provide an accurate as-built record of the project's progress from NTP to final acceptance; assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure
Participate in all monthly schedule review meetings with the client and contractor to review/analyze progress; scheduling filtering, sorting, producing and analyzing project schedule reports utilizing Primavera
Perform schedule impact analysis for modifications; producing schedule impact analysis for modifications
Produce schedule fragnets for inclusion in change order documentation
Perform analysis on current and future workload in the latest version of Primavera P6
Provide manpower resourcing reports
Analyzes contractor schedules and advises client on acceptability of schedule revisions
Education/Experience:
Bachelor's Degree
A minimum of 7 years of scheduling experience with large federal government construction projects
Experience with latest version of Primavera P6 software which includes 01 32 01.00 10 (Project Schedule)
Experience using RMS 3.0
CMAA Certified Construction Manager (CCM) or
AACE
Planning
and
Scheduling Professional
(PSP) Certifications, preferred
Benefits:
Competitive salary based on experience.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development and career advancement opportunities.
A supportive and collaborative work environment.
Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. *******************
Standardized Patient Coordinator (Clinical Learning Center - Medicine)
Patient access representative job in Tallahassee, FL
Department College of Medicine, Clinical Learning Center Responsibilities * Coordinates all aspects of the Standardized Patient (SP) Program in the Clinical Learning Center (CLC) to provide encounters that allow students/residents to practice and be evaluated. Oversees and assists with orientation, training, evaluation and quality improvement and assurance of the SPs by monitoring SP portrayal and documentation accuracy and counseling to improve performance.
* Manages data within the SP Program to include the collection and analysis of data, preparation of reports and payments, assessing SP performance and provisions of data to faculty evaluation of student performance. Maintains and prints reports as requested by the Director of the CLC.
* Assists in preparing for, and coordinating, the CLC and FOSCE (formative objective student clinical examination)/OSCE (objective student clinical examination) sessions, as requested by the Director of the CLC, including software programming for student and faculty evaluation.
* Assists with Outreach & Advising SSTRIDE Summer Camp; provides visiting groups with tours of facilities including Harvey sessions and interactions as health care providers, etc.
* Responsible for exam rooms being equipped with appropriate books, medical supplies and equipment and maintains sufficient inventory levels.
* Performs outreach marketing services to increase awareness of SP Program at FSU College of Medicine. In addition, recruits and manages the SPs.
* Promotes an atmosphere of teamwork in accomplishing the mission and goals of the FSU COM to include participating in the delivery of academic support services for special projects or in meeting key departmental deadlines. Other related duties as deemed by the Director of the CLC.
Qualifications
Bachelor's degree and two years of experience; or high school diploma/equivalent experience equal to six years. (Note: post-high school education can substitute for experience at the equivalent rate.)
Contact Info
Debra Danforth (**************************)
Main number **************
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
Anticipated Salary Range
Low $50,000's, commensurate with experience/education.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
This position is being readvertised as Open Until Filled.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Easy ApplyRepresentative II, Customer Service - New Patient Care
Patient access representative job in Tallahassee, FL
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Assistant Registrar
Patient access representative job in Tallahassee, FL
The Assistant Registrar is responsible for creating and maintaining student schedules on an ongoing basis, filing, computing, preparing written correspondence, and sharing general office duties with the Registrar in order to assure that student records are accurate, current, and compliant.
The Assistant Registrar is responsible for assisting the Registrar in scheduling educational programs and maintaining records. This is accomplished through:
* Building and maintaining student course/program schedules for the campus
* Verifying student transcripts and admissions documentation
* Maintaining accurate paper and electronic student files and official documentation
* Creating course sections in the student database using local campus program wheel
* Creating and maintaining student schedules using local campus and online campus program wheel; monitors audit sheets for updates
* Working independently to pull start date reports, identify new enrollments for scheduling, fulfill scheduling requests made by individual students
* Re-schedule current students who require schedule changes due to failed courses, interruption of studies, change of program, change of status
* Working independently to pull grade reports, change of status reports, drop reports, etc. to identify continuing students requiring re-scheduling
* Enters into the student record placement scores, transfer credits, and other student data which drive scheduling decisions
* Shares general office duties including answering telephone, email and in-person inquiries, filing,etc.
* Serve as a back-up to the Registrar, by cross training on Registrar essential duties and fulfilling them as needed
* Additional functions include processing enrollment verification, pursuing and validating official High School transcripts, completing graduation audits, processing transcript requests, processing status changes, running reports as requested
* Assist Register in new student orientation and pre-registration for continuing students.
* Maintain and track all student files to ensure proper documentation and signatures are present.
Assistant Registrar must have a minimum of an Associate's Degree with 2 years of administrative experience.
Care Coordinator (IDD Pilot Program)
Patient access representative job in Tallahassee, FL
Job Description
We are seeking a Care Coordinator for the IDD Pilot Program to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
Referral and Scheduling Coordinator 1
Patient access representative job in Tallahassee, FL
**Become a part of our caring community and help us put health first** The Referral and Scheduling Coordinator 1 schedules and pre-registers patients for exams and procedures with specialists and providers outside of the primary care physician's office. The Referral and Scheduling Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Referral and Scheduling Coordinator 1 gathers and communicates all relative information and preparation instructions to patient and referring providers. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
**Use your skills to make an impact**
**Required Qualifications**
+ 2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
+ Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
+ Proficient with medical terminology
+ Experience with Electronic Medical Records
+ Excellent professional communication abilities, at all levels within the organization and with patients, at all times
+ This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Bachelor's Degree in Healthcare or Business Administration
+ Bilingual English/Spanish
+ Knowledge of ICD 10 and CPT coding
+ Referral experience
+ Medical Assistant or Professional State Certifications related to healthcare
**Additional Information**
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$39,000 - $49,400 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About us**
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Customer Service Representative
Patient access representative job in Tallahassee, FL
Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Tallahassee, FL, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Tallahassee, FL!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Collect/open mail; distribute mail to proper areas/people
Send benefits paperwork to billing companies
Handle all scheduling and ensuing communication
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
H.S. graduate or GED certificate
Up-to-date DL and a dependable vehicle
Excellent at handling details, communicating and multitasking
Great demeanor, strong integrity and compassion
Service Scheduling Coordinator
Patient access representative job in Tallahassee, FL
We are looking for a Service Appointment Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings. Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to phone inquiries using email, scripts and templates
Provide customers with initial scheduling information and drive successful shop flow
Follow up with clients who have completed their service, ensuring excellent client satisfaction rating
Follow up with clients that have incoming parts orders and no-show service appointments
Participate in team and process development sessions - keeping positive relationships with teammates, service teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyPatient Coordinator
Patient access representative job in Tallahassee, FL
Our spa is seeking a dedicated and passionate Spa Sales Consultant to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry.
As a Spa Sales Consultant, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services.
Key Responsibilities
Promote and sell spa services, treatments, and packages to new and existing clients.
Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction.
Meet or exceed sales targets by understanding client needs and providing tailored recommendations.
Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience.
Collaborate with the team to develop and execute promotions and strategies to attract and retain customers.
Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits.
Requirements
Proven experience in sales or customer service, preferably in the wellness, spa, or hospitality industry.
Strong communication and interpersonal skills.
Ability to build positive customer relationships and understand client preferences.
Goal-oriented with a drive to meet and exceed sales targets.
Knowledge of spa treatments and wellness trends is a plus.
A proactive, self-motivated, and energetic attitude.
Strong organizational and time management skills.
Customer Service Rep (08624) - 5023 Crawfordville Rd
Patient access representative job in Tallahassee, FL
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Clinical Support - MA- Durgin
Patient access representative job in Tallahassee, FL
Job Description
ESSENTIAL FUNCTIONS
· Assist physician(s) with patient exams.
· Prepare work area, exam rooms, and equipment.
· Escort patients to rooms, take and record vital signs, document personal information such as allergies and medications within patient medical record.
· Perform daily organizational tasks as defined in the clinic such as locating all x-rays and MRI reports.
· Assist physician(s) with paperwork for patient care.
· Help maintain patient flow and workflow.
· Work collaboratively as a team member to provide high quality treatment and efficient service to patients.
· Maintain patient confidentiality.
· Assist physician to ensure patient has prescriptions called into pharmacy and completed in the medical record.
· Check and answer voice mail messages; including appropriate documentation and management of patient phone messages and all pertinent follow-up to include but not limited to coordination of patients appointments, diagnostic testing, surgery scheduling, prescription refills and general medical inquiries (within individuals scope of practice according to their credentials)
· Explain and demonstrate, under the direction of physician, various prevention techniques to reduce incident of injury.
· Explain and demonstrate under the direction of physician, proper treatment, rehabilitation and reconditioning protocols for patient home exercises.
· Perform patient clinical histories; to include subjective, objective, and assessment techniques under the direction of physician.
· Perform organization and administration responsibilities, to include record keeping of performed clinical histories by dictating clinical information obtained.
· Apply casts, splints, dressings, and DME products, as directed.
· Remove splints, dressings, casts, sutures, and staples as directed.
· Clean examination rooms and equipment after examinations.
· Sterilize or coordinate the sterilization of all instruments.
· Ensure adequate stock of instruments and supplies and order, as needed.
· ATC's will provide assistance and coverage, as needed, by attending sporting events and home games to provide first aid or assist in treatment of injuries.
· Required to follow and abide by all established policies and procedures set forth by TOC.
· Perform other responsibilities associated with this position as deemed appropriate
GENERAL COMPENTENCIES DESIRED
· Ability to set priorities, identify and resolve problems effectively and efficiently.
· Strong interpersonal skills.
· Excellent communication and organizational skills for managing workflow, follow-up on patient care, and anticipating the needs of the patients and physicians.
· Demonstrate reliability and maintain confidentiality.
· Ability to deal with people who are injured.
· Flexible to work with any physician or other allied health provider.
· PC skills required.
PHYSICAL DEMANDS
Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination. Involves standing and walking. Occasionally lift and carries items weighing up to 35 pounds. Requires normal visual acuity. Requires working under stressful conditions or working irregular hours. Requires exposure to communicable diseases or bodily fluids.
CREDENTIALS DESIRED
Credentials determine an individual's Scope of Practice and influence tasks designated to clinical support personnel.
· Certified - Medical Assistant
Orthopaedic Solutions Management is a Drug Free Workplace
We are committed to maintaining a safe, healthy, and productive work environment. As part of this commitment, we operate as a drug-free workplace. All candidates will be required to undergo pre-employment drug screening and/or be subject to random drug testing in accordance with applicable laws and company policy.
Customer Service Representative
Patient access representative job in Thomasville, GA
Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries.
Job Location: Thomasville, GA
Schedule: 8am - 5pm, Monday - Friday
Basic Function:
The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries.
The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern.
The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review.
Essential Duties:
Responds to customer inquiries via phone, email, and other communication channels.
Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries.
Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff.
Direct and/or route customers to the appropriate internal resources as required.
Build and maintain strong customer relationships.
Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted.
Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities.
Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions.
Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results.
Ensure duties and company projects are accomplished in an efficient and cost-effective manner.
Support peers and management with internal and external projects.
Adhere to company policies.
Other duties as assigned.
Communicate with other departments on new products and improvements.
Participates in training (formal and informal) to maintain current knowledge of products and service procedures.
Qualifications:
Proven Interpersonal and communication skills.
Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail.
Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001.
Results-orientation and proven ability to deliver on commitments with minimal supervision.
Ability to work with multi-disciplined teams in a dynamic, fast-paced environment.
Other Duties: As assigned by supervisor.
Internal Contacts: Occasional contacts requiring the obtaining or giving of information.
External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature.
Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements.
Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.
Benefits of Being a Cleaver-Brooks Employee:
Competitive salary
Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
Cash matching 401(k) plan
Employee assistance program (EAP)
Pet insurance
Employee discount program
Tuition assistance
Paid time off and 11 paid holidays
Who is Cleaver-Brooks:
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.
By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.
Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!
Scheduler
Patient access representative job in Midway, FL
The Scheduler will maintain close working relationships with the Project Team to ensure that they meet or exceed Project Controls standards. This hands-on role will give you the opportunity to directly interface with the estimating, design, and construction teams to ensure the accurate life cycle of quantity, cost, and schedule management from original estimate through project completion.
Responsibilities
Prepares Critical Path Method (CPM) scenarios for management consideration and incorporates final approach into a complete CPM schedule
Accumulate and access historical and forecast data for use in maintaining realistic future planning and forecasting.
Develop an understanding of project scopes and contracts.
Communicates with Owner to assure customer satisfaction or implements corrective action when needed
Provide scheduling analysis for delays and impacts to identify and mitigate project risk.
Ensures that project teams are aware of and properly responds to risks relative to schedule and delay
Provides oversight and notifications to management of any concerns regarding contract notice, delay, and proper documentation of project schedules
Participates in project pursuits and prepares fee proposals, RFP responses, presentation content, etc.
Accurately documents schedule basis in narrative identifying critical assumptions for internal use, GMP's and Owner documentation
Conducts monthly schedule project audits
Develops or assists in training Project Managers and Superintendents on how to schedule and use scheduling software to manage work in the field
Supports a positive and inclusive work environment
Qualifications
EXPERIENCE/EDUCATION
Bachelor's degree in Construction, Engineering, Architecture, or related field
3-8 years relevant experience
Or equivalent combination of education and experience
Understanding of Earned Value Management System
Self Sufficient in Document Control and Office software such as Bluebeam, Procore, Microsoft Office
Self Sufficient in scheduling software's, including but not limited to Primavera 6, or MSP
Compensation: In addition to base pay, eligible for discretionary bonus based on company and individual performance.
Benefits
The Company offers the following benefits for this position, subject to applicable eligibility requirements: [Medical Insurance] [Dental Insurance] [Vision Insurance] [Health Savings Account] [Healthcare Flexible Spending Account] [Dependent Care Flexible Spending Account] [401(k) retirement plan with employer match] [Life & AD&D Insurance] [Long-term Disability Insurance] [Short-term Disability Insurance] [Critical Illness Insurance] [Accident Insurance] [Hospital Indemnity Insurance] [Home & Auto Insurance] [Family Support] [Pre-tax Paid Parking/Public Transportation] [Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt] [Time Away Benefits] [8 Paid Holidays] [Group Legal] [Employee Stock Purchase Plan] [Identity Theft Protection] [Group Legal] [Pet Insurance] [Employee Assistance Program]
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
EEO Statement:
The STO Building Group family of companies-Structure Tone, Structure Tone Southwest, Pavarini Construction Co., Pavarini McGovern, LF Driscoll, Govan Brown, Ajax Building Company, BCCI Construction, Layton Construction, Abbott Construction, and RC Andersen-includes over 4,000 employees located in offices throughout the US, Canada, UK, and Ireland. We provide a complete range of construction services, from site selection analysis, design constructability review and aesthetic enhancements to interior fit-outs, new building construction, and building infrastructure upgrades and modernization. Learn more about how we partner with our clients to imagine, execute, and realize their vision at
stobuildinggroup.com
.
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics
.
Auto-ApplyStandardized Patient Specialist - College of Nursing
Patient access representative job in Tallahassee, FL
Department College of Nursing Responsibilities The Standardized Patient Specialist manages the setup, operation, and maintenance of high-fidelity simulators, audiovisual systems, and related medical equipment to support clinical education. Provides support for all aspects of the Standardized Patient (SP) Program, including recruitment, training, scheduling, and operational logistics, while serving as a liaison for troubleshooting and assisting with case development.
Leads the technical implementation and daily operations of the Simulation Center, ensuring the facility is maintained at optimal readiness. Operates, maintains, and troubleshoots high-fidelity patient simulators, manikins, task trainers, medical equipment, and audiovisual recording/playback systems. Collaborates with faculty and the Simulation Director to design, test, and deliver realistic patient care scenarios that align with learning objectives. Conducts routine preventive maintenance and software updates on simulation equipment and ensures operational continuity through timely repairs. Assists with simulation center accreditation and reporting by maintaining accurate documentation of simulations, inventory, and technical processes. Supports inventory control, procurement, and lifecycle management of simulation equipment and consumables. May role-play as part of simulation scenarios as needed.
Supports the design and delivery of SP-based learning experiences by coordinating recruitment, onboarding, and training of standardized patients. Works with faculty to develop SP case materials and ensures accurate portrayal through actor coaching and competency evaluation. Oversees scheduling and communication with SPs, tracks program expenses, and maintains databases related to SP usage and performance. Coordinates SP sessions by managing logistics, space setup, and integration of simulation technologies (e.g., AV systems and recording software). Serves as a primary liaison for troubleshooting technical and procedural issues during SP events. Participates as a standardized patient if necessary.
Develops and delivers simulation technology training sessions to faculty, staff, and students. Provides demonstrations to stakeholders, funders, and visitors to highlight the simulation center's capabilities. Ensures all users are proficient in the operation of high-fidelity simulators, computer-based scenario interfaces, and AV capture systems. Continually updates skills by attending vendor training, workshops, and technical conferences to stay current with evolving simulation technologies. Documents and updates standard operating procedures and training materials for equipment use.
Performs additional responsibilities as assigned by the Simulation Program Director and/or Dean, including participating in strategic planning, research, grant activities, or support for special events involving simulation technologies.
Qualifications
Bachelor's degree in Computer Science, MIS, or other appropriate degree and four years of experience; or a high school diploma/equivalent and experience equal to eight years. (Note: appropriate post-high school education can substitute for experience at the equivalent rate.)
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at ********************* If you are a current FSU employee, apply via my FSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check.
This position is being readvertised as Open Until Filled. Previous applicants need not reapply.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Assistant Registrar
Patient access representative job in Tallahassee, FL
Job Description
The Assistant Registrar is responsible for creating and maintaining student schedules on an ongoing basis, filing, computing, preparing written correspondence, and sharing general office duties with the Registrar in order to assure that student records are accurate, current, and compliant.
The Assistant Registrar is responsible for assisting the Registrar in scheduling educational programs and maintaining records. This is accomplished through:
Building and maintaining student course/program schedules for the campus
Verifying student transcripts and admissions documentation
Maintaining accurate paper and electronic student files and official documentation
Creating course sections in the student database using local campus program wheel
Creating and maintaining student schedules using local campus and online campus program wheel; monitors audit sheets for updates
Working independently to pull start date reports, identify new enrollments for scheduling, fulfill scheduling requests made by individual students
Re-schedule current students who require schedule changes due to failed courses, interruption of studies, change of program, change of status
Working independently to pull grade reports, change of status reports, drop reports, etc. to identify continuing students requiring re-scheduling
Enters into the student record placement scores, transfer credits, and other student data which drive scheduling decisions
Shares general office duties including answering telephone, email and in-person inquiries, filing,etc.
Serve as a back-up to the Registrar, by cross training on Registrar essential duties and fulfilling them as needed
Additional functions include processing enrollment verification, pursuing and validating official High School transcripts, completing graduation audits, processing transcript requests, processing status changes, running reports as requested
Assist Register in new student orientation and pre-registration for continuing students.
Maintain and track all student files to ensure proper documentation and signatures are present.
Assistant Registrar must have a minimum of an Associate's Degree with 2 years of administrative experience.
Service Scheduling Coordinator
Patient access representative job in Tallahassee, FL
Job DescriptionWe are looking for a Service Appointment Coordinator to join our growing team! The right candidate will be a team player with a "can-do" attitude and excellent communication skills. Day-to-day tasks will include initial communication with clients regarding our product and service offerings. Responsibilities
Answer customer calls and establish follows-up with service appointments
Respond quickly to phone inquiries using email, scripts and templates
Provide customers with initial scheduling information and drive successful shop flow
Follow up with clients who have completed their service, ensuring excellent client satisfaction rating
Follow up with clients that have incoming parts orders and no-show service appointments
Participate in team and process development sessions - keeping positive relationships with teammates, service teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Representative II, Customer Service Ops
Patient access representative job in Tallahassee, FL
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance with scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
**_Responsibilities_**
+ Offer professional and timely service as a representative of Cardinal Health at-Home
+ Support an inbound call queue, providing assistance in placing orders, searching products, processing returns, responding to order inquiries, providing delivery updates, and answering questions
+ Process orders for distribution centers and internal customers in accordance to scheduling, demand planning and inventory
+ Provide problem resolution for order issues in a timely manner including delays
+ Process non-routine orders such as product samples that have special requirements
+ Multitask in a fast paced environment
**_Qualifications_**
+ High School diploma, GED or equivalent, or equivalent work experience, preferred
+ 2-4 years experience in Customer Service preferred
+ Prior computer experience using Microsoft Office systems
+ Team-oriented mindset
+ Strong organizational skills and attention to detail
+ Excellent communication skills
+ A passion for healthcare
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
+ Other duties as assigned.
**Anticipated hourly range:** $15.70 per hour to $22.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/11/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Customer Service Rep (05129) 2915 Kerry Forest Pkwy
Patient access representative job in Tallahassee, FL
Job Descriptions
$12 PER HOUR * WEEKLY PAY
Great job for people who like people! You get to make pizza and people like pizza! Looking for customer service reps with an engaging personality, people skills and high energy. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Promotions into Assistant Manager positions means that you are bonus eligible! Whether it's your hobby, main-gig, making ends meet or just an extra cash job, apply to join our team. We're bound to have just the thing for you.
JOB REQUIREMENTS
· You must be 16 years of age or older.
· General job duties for all store team members
· Operate all equipment.
· Stock ingredients from delivery area to storage, work area, walk-in cooler.
· Prepare product.
· Receive and process telephone orders.
· Take inventory and complete associated paperwork.
· Clean equipment and facility approximately daily.
. Work in a fast paced environment.
Communication Skills
· Ability to comprehend and give correct written instructions.
· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
. Great customer service skills and effective service recovery.
Essential Functions/Skills
· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
· Must be able to make correct monetary change.
· Verbal, writing, and telephone skills to take and process orders.
· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
· Ability to enter orders using a computer keyboard or touch screen.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Patient access representative job in Thomasville, GA
Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries.
Job Location: Thomasville, GA
Schedule: 8am - 5pm, Monday - Friday
Basic Function:
The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries.
The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern.
The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review.
Essential Duties:
* Responds to customer inquiries via phone, email, and other communication channels.
* Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries.
* Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff.
* Direct and/or route customers to the appropriate internal resources as required.
* Build and maintain strong customer relationships.
* Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted.
* Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities.
* Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions.
* Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results.
* Ensure duties and company projects are accomplished in an efficient and cost-effective manner.
* Support peers and management with internal and external projects.
* Adhere to company policies.
* Other duties as assigned.
* Communicate with other departments on new products and improvements.
* Participates in training (formal and informal) to maintain current knowledge of products and service procedures.
Qualifications:
* Proven Interpersonal and communication skills.
* Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail.
* Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001.
* Results-orientation and proven ability to deliver on commitments with minimal supervision.
* Ability to work with multi-disciplined teams in a dynamic, fast-paced environment.
* Other Duties: As assigned by supervisor.
Internal Contacts: Occasional contacts requiring the obtaining or giving of information.
External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature.
Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements.
Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.
Benefits of Being a Cleaver-Brooks Employee:
* Competitive salary
* Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability
* Cash matching 401(k) plan
* Employee assistance program (EAP)
* Pet insurance
* Employee discount program
* Tuition assistance
* Paid time off and 11 paid holidays
Who is Cleaver-Brooks:
Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.
This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.
By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary.
Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!