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Patient access representative jobs in Temecula, CA

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  • Scheduler II

    IDR, Inc. 4.3company rating

    Patient access representative job in Laguna Hills, CA

    IDR is seeking a Scheduler II to join one of our top clients for an opportunity in Laguna Hills, CA. This role involves coordinating patient appointments and supporting the operational efficiency of a specialized medical center. The organization is committed to delivering exceptional patient care and service. Position Overview for the Scheduler II: Supports the daily scheduling operations within the Breast Center, ensuring smooth patient flow and resource utilization Provides appointment information and assistance to patients, families, and visitors regarding exams, procedures, and follow-ups Assists with accurate uploading, maintenance, and management of patients' medical records Facilitates communication between patients, technologists, and radiologists to coordinate patient care activities Ensures quality customer service is provided both over the phone and in person to all visitors of the Breast Center Requirements for the Scheduler II: 2 years of experience as a patient scheduler in an outpatient medical office setting preferred Knowledge of Breast Center / General Medical terminology preferred Proficient in data entry and Microsoft Office Suite Excel, Word, and Outlook Ability to coordinate and communicate effectively with medical staff and patients Strong organizational skills to manage daily schedules and patient flow What's in it for you? Competitive compensation package Full Benefits; Medical, Vision, Dental, and more! Opportunity to get in with an industry leading organization. Why IDR? 25+ Years of Proven Industry Experience in 4 major markets Employee Stock Ownership Program Dedicated Engagement Manager who is committed to you and your success. Medical, Dental, Vision, and Life Insurance ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
    $81k-128k yearly est. 1d ago
  • Finite Scheduler

    Nutrawise Health and Beauty (Youtheory

    Patient access representative job in Irvine, CA

    Nutrawise Health & Beauty, a division of Jamieson Wellness is located in Irvine, California, and is a leading manufacturer of health and wellness supplements, including the award-winning line of Youtheory products. Our Youtheory brand is widely distributed online and in club retail locations in the United States and Canada, with a growing global presence. As a part of Jamieson Wellness Inc., a leading global health and wellness company, and Canada's #1 VMS brand, our purpose is Inspiring Better Lives Every Day . Overall Responsibilities Plan and schedule production requirements ensuring customer requirements are delivered, inventory objectives are achieved and operational efficiencies are optimized. Contribute to continuous improvement in MRP development and achievement of supply chain objectives. Specific Key Responsibilities & Duties Produce and issue production schedules for Packaging and Bulk production on a weekly deadline ensuring inventory position, operational efficiency and responsiveness to customer needs are prioritized Finite scheduling of bulk/finished goods within agreed upon finite horizon Ownership of production finite schedules (manufacturing/packaging schedule) Analyze planned capacity versus actual yield information and implement advanced planning actions to ensure weekly schedules are reliable and MRP demand planning is accurate Verify and ensure availability of materials required to meet production schedules on a daily basis by proactively analyzing and communicating regarding inventory position, lot expiration, quality status and materials movements Understand complex bill of materials and how they impact multiple operational functions Participate in planning and execution opportunities for new product launches Complete special projects and initiatives as assigned and within the timeframes specified. Working in compliance with the company's Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure Cross functional team member Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. Facilities Knowledge, Skills & Abilities Requirements Post-secondary education, APICS or other professional development certification Two (2) to four (4) years' experience in a Planning or inventory position, preferably in the consumer products industry Demonstrated experience with an MRPII system and MS Office applications Proven analytical and operational experience Familiar with GMP, and the various practices of the food and pharmaceutical industry Ability to produce reports and schedules in a timely and accurate manner Strength in inter-personal, teamwork and communication skills Experience in both short-term and advanced planning processes lnnovative, adaptable and motivated towards continuous improvement Previous SAP experience preferred Benefits: Competitive salary, including discretionary performance-bases bonuses Health Benefits (medical, dental, vision) Life Insurance 401(k) Matching Flexible Spending Accounts Employee Assistance Program Vacation Time Employee Recognition Programs Learning & Development Work/Life Balance Fun Company Events Our Values ACCOUNTABILITY: We do what we say. We take personal ownership for our work and actions and its impact on others and the business. RESPECT: We do it together authentically and inclusively. We actively listen and engage each other, including diverse perspectives. EXCELLENCE: We drive to high standard for product, people and planet. We challenge the status quo and bring forward innovative ideas in the continuous pursuit of quality. AGILITY: We embrace change and act with flexibility. We welcome new ideas and feedback, swiftly incorporating them to improve our performance.
    $40k-70k yearly est. 4d ago
  • Customer Service Representative

    Kellyconnect | Contact Center Solutions

    Patient access representative job in Irvine, CA

    For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customer service representative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity. Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds Office Rotation: Tuesday/Thursday & every other Friday Must live in commutable distance to Irvine, California Work from Home Rotation: Monday/Wednesday & every other Friday Competitive pay rate- $26 Why should you apply:Medical and dental benefits Opportunity to gain valuable experience. Enjoy a positive and supportive work environment. Paid training to ensure you have the skills & knowledge to succeed. What's a typical day as a Customer Service Representative? You'll be: Processing product complaints through queues and other communication channels. Maintaining a positive experience while investigating complaints in a timely and courteous manner. Accurately updating databases with pertinent details & product information. Escalating issues based on severity to appropriate levels as needed. Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints. This job might be an outstanding fit if you: Have a high school diploma or equivalent. Have at least 6 months of customer service experience Have strong problem- solving and organizational skills. Are able to work in a fast-paced environment. Are able to work a hybrid work schedule comprised of weekly office & remote requirements. What happens next: Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Service Representative today. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
    $26 hourly 1d ago
  • Customer Service Representative

    Blue Tees Golf

    Patient access representative job in San Diego, CA

    Blue Tees Golf is a dynamic, fast-growing consumer electronics golf equipment company that is revolutionizing the golfing experience. We specialize in the design, development, and distribution of innovative products that enhance the performance and enjoyment of golfers worldwide. We aspire to be more than another golf technology brand. We champion the progression of the game and motivate golfers to Play Different. That's why at Blue Tees Golf our mission is to make high-quality equipment accessible to all golfers. Job Summary We're seeking a highly organized, motivated, and detail-oriented Customer Service Representative (B2B & Refurb Support) to join our San Diego office. This hire will work in-person, supporting both B2B wholesale partners and the refurbishment operations team, while also assisting with e-commerce customer inquiries as needed . This is a well-rounded CS role that will work closely with and report to the Customer Service & Refurbishment Operations Coordinator. You'll learn directly from Alex and collaborate daily with the Product, Operations, and CX teams - an ideal growth opportunity for someone who wants to become a senior CS team member or future CS leader. Responsibilities B2B Customer Service (Primary Focus) Serve as the main point of contact for wholesale (B2B) accounts, ensuring timely, accurate, and professional communication. Manage B2B warranty claims, returns, and credit memos. Enter, update, and track wholesale orders and partner shipments. Maintain clean and accurate partner data in NetSuite, HubSpot, and 3PL systems. Monitor open B2B cases, ensuring prompt follow-up and resolution. Support partner onboarding, product questions, and ongoing account communication. Identify recurring partner issues and share insights with Sales and Customer Success. Refurbishment Program Support Work closely with the Customer Service & Refurbishment Operations Coordinator to support daily refurb workflows. Assist with refurb intake, order documentation, labeling, and communication between refurb, inventory, and CS. Ensure clear communication between the refurb program and the B2B side when partners request replacements or upgrades. Help maintain accuracy between returns, refurb status, and B2B partner expectations. Process returns through the refurb process following established SOP's and reporting processes Support shipping and receiving processes for returns, refurbs, and general SD office E-Commerce Customer Support (Secondary / As Needed) Assist with complex or escalated DTC tickets in partnership with Alex Henry. Provide coverage for e-commerce support during peak season, launches, or staffing gaps. Become cross-trained in e-commerce systems and communication channels. Skills and Requirements 1-2 years of customer service experience (B2B, wholesale, or retail distribution preferred). Strong written and verbal communication skills; professional, calm, and solutions-oriented. Highly organized with strong attention to detail, accuracy, and follow-through. Experience with CRM or order management tools (NetSuite, Shopify, HubSpot, SPS Commerce, or similar). Ability to multitask and stay organized in a fast-paced environment. Ability to follow warehouse and refurbishment safety procedures, including safe handling of products, equipment, and packaging materials. Willingness to learn refurb processes and collaborate in an operational setting. Positive attitude, collaborative mindset, and a strong customer-first approach. Interest in golf, technology, consumer electronics, or sporting goods is a strong plus. Education & Experience Bachelor's degree preferred, or equivalent combination of education and experience. Experience supporting wholesale accounts, consumer electronics, or sporting goods is a plus.
    $31k-41k yearly est. 3d ago
  • Customer Service Representative

    Lori Long-State Farm Insurance Agent

    Patient access representative job in San Diego, CA

    ```html About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time Customer Service Representative to provide outstanding service to our customers. This is an in-office position. Preferred Skills: Property and Casualty Licensed Experienced in the insurance industry Strong communication skills Friendly, reliable and smart Detail oriented Ability to work well in an office environment Pay range and compensation package - Based on experience. Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices. ```
    $31k-41k yearly est. 2d ago
  • Financial Counselor

    Insight Global

    Patient access representative job in Aliso Viejo, CA

    Must Haves: 1-2+ years of experience within a medical facility, doctors office, or medical business office. Experience working with insurance verifications/ financial counseling Knowledge in/ Experience processing treatment authorization requests Proficient in Microsoft Office. High School Diploma. Plusses: Experience working within behavioral health Strong MediCare/MediCal knowledge Credentialing experience Experience using an EMR (electronic medical record) system Bilingual English and Spanish JOB DESCRIPTION: The Financial Counselor participates in the admission process by responding to inquiries regarding the facility, insurance verification, financial counseling, patient admission, and data entry of all demographic information necessary to appropriately conclude the admission. This person will also be assisting with processing treatment authorizations requests. This individual will be responsible for assessing patients and collecting financial information to guide them to the appropriate services. Admissions occur daily, with referrals coming from various ER departments across the region. As a result, patient volume can fluctuate, typically ranging from 5 to 20 cases per day. In addition to admissions support, this role involves assisting with general financial planning and conducting patient screenings for insurance eligibility. Not all patients will be on a self-pay plan, so familiarity with different coverage types will be important. *Need to streamline and understand insurances and how it works (within mental health would be a HUGE plus), navigate portals for Medicaid and MediCare and make determinations for patients/advise them in the best direction. This person needs to have a very good understanding of contracts and who they have contracts with. *Go over hospital documentation with the patient, ensure patient signs it, go over contracted rates and options for the patient with them. Handling intake and admissions. *Need to streamline and understand insurances and how it works (within mental health would be a HUGE plus), navigate portals for Medicaid and MediCare and make determinations for patients/advise them in the best direction. This person needs to have a very good understanding of contracts and who they have contracts with. *Systems they use: Office Aly, BestCare EMR system, AIS financial system
    $40k-53k yearly est. 2d ago
  • Customer Service Representative

    LHH 4.3company rating

    Patient access representative job in Riverside, CA

    Contract role- 3 months Duration: 3 Months About the Role: We are seeking a detail-oriented and customer-focused individual to join our team for a 3-month temporary assignment. This role is ideal for someone with strong communication skills and proficiency in data entry who thrives in a fast-paced environment. Key Responsibilities: Provide exceptional customer service in person and over the phone Accurately enter and update customer information in company systems Handle inquiries, resolve issues, and ensure customer satisfaction Maintain organized records and follow company procedures Qualifications: Excellent verbal and written communication skills Strong attention to detail and accuracy in data entry Ability to work on-site in Riverside, CA Previous customer service experience preferred Schedule: Full-time, on-site Pay Rate: $20 to $22 per hour Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $20-22 hourly 3d ago
  • Customer Service Representative

    Partners In Diversity, Inc. 3.3company rating

    Patient access representative job in Costa Mesa, CA

    **Direct Hire with reporting to Costa Mesa, CA** The Customer Service Representative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customer service, inbound call customer service and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company. DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed. Serve as the first point of public contact for all customer service issues Promote positive customer relations with customers and coworkers Respond to calls from the public and provide general information and service Maintain a thorough knowledge and understanding of the customer service center and operations to assist customers and resolve problems Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs Maintain customer records by updating account information. Process requests for new customer accounts Open cases for unsolved customer inquiries Process customer disputes Process the closing of customer accounts and initiate refunds when required Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current Consistently meet established productivity, schedule adherence, and quality standards. Communicate effectively with a variety of people across various levels both within and outside the organization. Make positive suggestions on improving and streamlining workflow processes and enhancing profitability Develop a strong teamwork ethic Follow communication procedures, guidelines, and policies Provide face-to-face customer service with walk-in center customers when required Respond to customer emails from the customer service email inbox to answer questions and provide assistance when required Respond to customer chat and text to answer questions and provide assistance when required Other duties as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Excellent phone etiquette Excellent verbal communication skills Excellent attendance and punctuality Enjoy providing prompt and timely service to our customers Possess strong interpersonal skills and have compassion and empathy for customer situations Be energetic, self-motivated, and quick-thinking Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment Ability to read and comprehend normal instructions, correspondence, and memos Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization Ability to apply common sense understanding to carry out detailed written or oral instructions Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday Must be able to pass background and drug screenings Ability to achieve and maintain departmental performance standards PHYSICAL DEMANDS Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards. Ability to adhere to strict attendance requirements Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds Must be able to lift, carry, walk, and stand Vision for reading, recording, and interpreting information Frequent speech communication, hearing and listening to maintain communication Daily use of computer and keyboard, standard office equipment and telephone Ability to access, input, and retrieve information from the computer Frequent hand/eye coordination to operate computer keyboard and office equipment Noise level in the work environment is quiet to moderate SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibility. Education and/or Experience High school diploma or general education degree (GED) Customer service experience a plus Bilingual Spanish is a plus Bilingual Vietnamese is a plus
    $32k-41k yearly est. 2d ago
  • RCI-MCH-36679660 Patient Scheduler (Hospital)

    Rangam 4.3company rating

    Patient access representative job in Laguna Hills, CA

    Job Title: Patient Scheduler (Hospital) Duration: 2 Month extension possible based on needs and performance Minimum Salary: $29.00 Per Hourly Maximum Salary: $34.00 Per Hourly ***************************************************************************** Description This position requires the full understanding and active participation in fulfilling the mission of Client It is expected that the employee demonstrate behavior consistent with the core values. The employee shall support Saddleback ClientCenter's strategic plan and the goals and direction of the performance improvement plan. The employee will also be expected to support all organizational expectations including, but not limited to: Customer Service, Patient's Rights, Confidentiality of Information, Environment of Care and Client initiatives. The Scheduler coordinate the daily schedules within the Breast Center. Duties Facilitates smooth and efficient department operations and daily patient schedules. Maintains accurate medical records and maintains confidentiality in accordance with all rules and regulations. Utilizes computerized technology to update medical records, with patient results, schedule patient appointments, and address any other requests by requesting Physicians or Technologists. Consistently provides patients, family and visitors with information regarding examinations performed or scheduled within the Breast Center. Answers phone calls routed through the Breast Center and provides general information to al callers and expedites requests efficiently. Section II of the CAT. Specific job-related responsibilities and duties. Schedules Breast Center patients to support the smooth daily operation of the Breast Center Service line. Provides appointment information to patients, families, and visitors. Specifically, regarding Breast Center exams and procedures, schedules, and follow-up appointments. Assists with accurate and consistent uploading and maintaining of the Patients Medical Record. Provides quality customer services over the phone and in person to all Breast Center visitors. Other duties as assigned Experience List the minimum experience, skills, knowledge and abilities required to do the job. 2 Years experience as a patient scheduler in an outpatient medical office setting preferred Knowledge of Breast Center / General Medical terminology preferred Proficient in data entry and Microsoft Office Suite Excel, Word, and Outlook Education: High School graduate or equivalent preferred
    $29-34 hourly 2d ago
  • Customer Service Representative

    Planet Pharma 4.1company rating

    Patient access representative job in San Diego, CA

    Responsible for the timely and accurate data entry and input of customer orders into our Enterprise Resource Planning (ERP) system. Enter and accurately process a high volume of daily orders (150 - 200 daily). Initiate customer contact via phone and or email communication on an as needed basis to verify order information. Provide exceptional service to inbound customers over the phone and via email to place new orders and provide availability and delivery information. Responsible for the electronic processing and exception handling of electronic orders in system. Consistently meet or exceed productivity and quality expectations to support legendary service targets and surpass customer satisfaction; Identify and solve any potential roadblocks that could affect those goals. Confidently navigate multiple system applications to deliver legendary service in every interaction throughout the order life cycle. Run reports generating order entry snapshots to keep team informed on daily progress and trending versus goals. Be an agent of change - listen to ideas, share thoughts, and work together to implement process improvements. Escalates customer issues to management. Provides ongoing data entry support to the Customer Care Department on an as needed basis. Assist Associate Customer Service Representatives with addressing customer expectations. Identify any discrepancies or potential obstacles that could impact on-time delivery to effectively communicate with the customer for a timely resolution. Be the subject matter expert on the intricacies and fulfillment criteria of multiple ordering platforms. Be familiar with the specific customer needs for various public and private research institutions. Properly route or address non-technical customer inquiries regarding delivery information of current and previous shipments, the status of their orders, and invoices. Maintain a professional level of privacy regarding confidential customer information. Actively participate in our daily department meetings, owning metrics and providing thoughtful insight and solutions to challenges. Become eligible to serve as a Qualified Trainer for the team. Other projects or responsibilities as may be required. Skills: 2-3 years of applicable Customer Service experience 2-3 years of experience entering high volume of data or orders (150-200 daily) 2 years of experience with Enterprise Resources Planning (ERP) systems 2 years of experience with Customer Relationship Management (CRM) systems Education: Bachelor's Degree or equivalent combination of education and experience Proficient knowledge of Enterprise Resources Planning (ERP) systems Proficient knowledge of Customer Relationship (CRM) systems Proficient experience with EDI order processing Experience with multiple order source platforms A desire to enact change and strive for innovation Proficiency with 10-key Strong computer skills, minimum intermediate proficiency with MS Office programs Ability to work in a dynamic, fast-paced environment Independent self-started who strives to meet and exceed goals Strong attention to detail - accuracy is essential Proven excellent verbal/written communication Proven track record of de-escalating customer issues with sympathy and empathy
    $31k-39k yearly est. 3d ago
  • Standardized Patient (SP)

    Chapman University Careers 4.3company rating

    Patient access representative job in Irvine, CA

    A Standardized Patient (SP) is trained to accurately portray a specific patient's role, assess clinical skills, and provide constructive feedback about a student's performance. SPs participate in the teaching and assessment of pharmacy students at Chapman University School of Pharmacy. Standardized Patient Program activities provide students with the opportunity to develop, practice, and enhance their interviewing skills, communication skills, and physical exam techniques. Responsibilities Standardized/Simulated Patient Duties 1. Case Portrayal & Clinical Encounters Accurately portray healthcare scenarios according to scripts provided by faculty or staff. Present medical histories, symptoms, behaviors, and emotional responses consistently across student encounters. Actively participate in Objective Structured Clinical Examinations (OSCEs), TOSCEs, Interprofessional Education ( IPE ) activities, or other simulation-based assessments. 2. Feedback & Evaluation Provide structured feedback to students on communication, professionalism, and clinical skills, as directed. Complete evaluation checklists, scoring rubrics, or electronic forms to assess student performance. 3. Training & Preparation Attending orientation and training sessions before participating in simulations. Review and memorize case scripts, patient histories, and key scenario details. Participate in rehearsals or practice sessions to ensure accurate portrayal of cases. 4. Professional Conduct & Confidentiality Maintain confidentiality of all student performance data and scenario information. Exhibit professionalism, reliability, and punctuality in all assigned events. Comply with school policies regarding attire, behavior, and conduct in simulation environments. 5. Administrative & Technical Duties Complete timekeeping or sign-in/out procedures for each simulation session. Use digital platforms or software (e.g., CORE or other tracking systems) to record feedback or confirm participation. Notify coordinators in advance if they are unable to attend scheduled sessions. 6. Optional / Role-Specific Duties Serve as a resource for faculty or staff in developing and refining simulation scenarios. 7. Perform other duties as assigned Required Qualifications Requirements: Meet specific case criteria (i.e., case demographics). Available for both training and interview/exam sessions of scheduled events. Access to the internet and technology for online training, scoring, scheduling, and communications. Open to being interviewed and physically examined by students or health professionals in the same manner that would occur if I were an actual patient/client. For SPs, physical examinations may include, but not be limited to, partially disrobing for noninvasive physical examination procedures/maneuvers such as listening to the heart and lungs, reflexes, pressing on the stomach, taking a blood pressure, and looking into the eyes, ears, nose and throat. Reliable and punctual. Have excellent communication skills. Be able to provide students with constructive feedback regarding their performance, following Chapman guidelines § Training or experience in health professions, communication, behavioral sciences, education, or performance preferred. Background check and drug screening are required as part of the Chapman University hiring process.
    $34k-41k yearly est. 2d ago
  • Scheduling Specialist - OB/GYN - Oceanside

    Scripps Health 4.3company rating

    Patient access representative job in Oceanside, CA

    Scripps Coastal Medical Center makes it easy and convenient for our community to receive exceptional health care in San Diego. Our primary care physicians and their teams provide annual exams, preventive health screenings, wellness information and diagnostic services for you and your family. With offices throughout San Diego County, our doctors specialize in family medicine, internal medicine, pediatrics, and obstetrics and gynecology. Some locations also provide rheumatology and orthopedics care. When further specialty care is needed, you have access to an extensive network of medical experts throughout the region. Scripps also provides health education resources, including weight management programs, nutrition and fitness classes, and programs for chronic conditions, such as diabetes. This is a Full Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule, located at our Scripps 78/Jefferson clinic in Oceanside. Once training is complete, this position has a hybrid work schedule, with some days at home and some in-office. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: * Nearly a quarter of our employees have been with Scripps Health for over 10 years. * Scripps is a Great Place to Work Certified company for 2025. * Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. * Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. * We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. * Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps 78/Jefferson Clinic as a Scheduling Specialist in the OB/GYN department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: * Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. * Responding to customer billing and payment inquires as needed. * Mentoring and training staff on departmental procedures. * Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. * Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. * Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns. Required Qualifications: * Must possess excellent mathematical skills and ability to handle monies. * Excellent communication and customer service skills. * Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. * Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required. Preferred Qualifications: * 2 or more years of experience in a customer service or healthcare/medical office environment. * Previous scheduling experience. * Experience with Epic. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour
    $27.2-35.9 hourly 3d ago
  • Patient Intake Representative

    Mindlance 4.6company rating

    Patient access representative job in Corona, CA

    Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy. Additional Information For any queries please call me @ ************.
    $33k-39k yearly est. 15h ago
  • Patient Access Representative

    AHMC Healthcare 4.0company rating

    Patient access representative job in Riverside, CA

    Patient Access Representative demonstrates the ability to accurately input demographic and insurance information for patients admitted to the Hospital, Emergency Department and Outpatient Departments. Acknowledge consumers promptly and in a courteous manor, while maintaining a high level of professionalism and customer service to all we serve. Communicate with multiple departments, including outside physician offices, collection of deposits, co-pays and balances. Notify Financial Advocates of ay self-pay or uninsured patients. Records information into computer, scans required documents, pre-registers patients as scheduled. Enters orders for specific ancillary or admissions as rendered. Qualifications 1 year experience in a hospital or medical office/clinic or business office, previous Admitting experience preferred. Knowledge of medical terminology. Ability to type with accuracy. High school diploma or general education degree (GED) required. Bilingual preferred. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
    $32k-38k yearly est. Auto-Apply 60d+ ago
  • Production Scheduling Specialist

    Majestic Steel 4.2company rating

    Patient access representative job in Fontana, CA

    Majestic Steel is seeking a detail-oriented Production Scheduling Specialist to plan production work orders on our internal processing lines! In this role, you will coordinate and communicate work orders to all relevant parties. You will collaborate with the sales team, operators, and plant manager to address inquiries and ensure smooth operations. If you thrive in a fast-paced environment and possess strong organizational skills, apply now to join our team! Why Work With Us: Work Setting: Onsite Monday-Friday (Shift Hours-TBD) Benefits: Medical, Dental and Vision Insurance, 401k Retirement Plan, Life Insurance, Disability Insurance, , PTO, Paid Holidays, and more! Impact: You will be the vital link between production and sales, ensuring customer orders are processed and shipped efficiently. Your expertise in optimizing production schedules will directly contribute to the company's success, customer satisfaction, and competitive edge in the market. What You'll Do: Plan and cost production jobs efficiently to ensure timely outbound shipments Maintain optimal finished goods stocking levels and identify opportunities for utilization Anticipate and proactively resolve potential production concerns Enhance data accuracy by reviewing completed work orders and reporting discrepancies Continuously improve processes to increase efficiency and reduce production costs Other job-related duties and special projects as assigned Who We're Looking For Education & Experience: Minimum two (2) years of experience in production scheduling or planning related role Ability to learn ERP system functions and manufacturing concepts Technical Proficiency: Experience with Microsoft Office products and Windows-based applications Skills: Exceptional communication skills, both verbal and written, with the ability to effectively convey information and ideas across all organizational levels Strong analytical, mathematical, and problem-solving abilities to gather insights, develop solutions, and drive process improvements Highly organized and self-motivated, with the capacity to prioritize and manage multiple projects in a fast-paced environment Customer-centric mindset and professional, enthusiastic demeanor Continuous learner with a passion for expanding knowledge and skills Creative, innovative, and strategic thinker with a proven track record of implementing effective solutions What Makes You Stand Out Bachelor's degree Two (2) years of experience in production scheduling or planning related role Steel industry experience in a service center or processing environment Additional Must be able to work outside normal business hours/days as needed. Must be able to travel occasionally and work at an outside location. Salary Range: $24.00 - $33.00 per hour/ based on experience At Majestic, we are committed to creating an inclusive environment where diverse voices are welcomed from associates throughout the entire organization. We have an inclusive culture, where all associates are respected; where different viewpoints, thoughts, and ideas are encouraged and embraced. Majestic is proud to be an equal opportunity employer.
    $24-33 hourly 35d ago
  • Deal Registration & Onboard Specialist

    Computacenter PLC

    Patient access representative job in Irvine, CA

    About the role The Deal Registration & Onboard Specialist will assist with maximizing margin for sales opportunities by creation and management of deal registrations for OEM portals as well as managing the vendor onboarding process. Provides day to day account interaction with Sales, Partner Alliance Management and OEM teams. Salary range: $25/HR USD What you'll be doing * Partner with Account Managers and Inside Sales Support to deliver services that support company objectives and that are consistent with Winning Together values. * Responsible for gathering deal registration data from Salesforce, entering data in OEM portals, and will manage registration status. Will follow up on all pending, expired, and denied registrations (if applicable and will work with the OEM). * Salesforce management on deal registration progression to closure. * Follow up on pending submissions for deal registration and vendor onboarding daily. * Responsible for following up on expiring registrations and will work closely with the Sales team to determine if the opportunity is still valid to request an extension. * Creation of registration logins for new OEMs. Will work closely with the Partner Alliance Team for approval. * Collaborate with cross-functional teams to ensure seamless integration of new vendors into our systems and processes. * Mitigates risk, verifies security qualifications and compliance. * Ensuring vendor compliance with company standards. * Act as liaison between legal departments for Computacenter and Vendor. * Collect supplier's information, such as basic business details, banking information, contracts, etc., and storing them on your supplier management platform. * Experience working in Salesforce. * Participate in and potentially lead additional ad hoc projects in relation to the management and analysis of the vendor onboarding process. * Represents the company in a professional and businesslike manner and communicates effectively with clients/employees. * Other duties as assigned such as special projects. * Embrace and support Computacenter's mission and core values. What you have * Strong knowledge of computer hardware and services required. * Excellent administrative, organizational and communication skills. * Must be customer satisfaction oriented. * Industry experience preferred. * Legally eligible to work in the United States. * Excellent time management skills. * Highly detail oriented. * Experience with vendor portals and onboarding a plus. * Self-starter with ability to explore additional areas of the business as requested. * Ability to research and address issues with a well thought out solution. * Resourceful and ability to exercise independent judgment. * Able to work and succeed in a fast-paced, deadline driven environment while demonstrating teamwork and great communication. * Professional interaction with all levels of the organization. * Excellent computer skills, including Microsoft Excel, Salesforce, or other ERP/CRM systems. * Able to work with minimal supervision. What you can expect There's so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We're a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country's best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta.
    $25 hourly 11d ago
  • Assoc Rep, Patient Registry

    R&D Partners

    Patient access representative job in Orange, CA

    R&D Partners is seeking to hire an Assoc Rep, Patient Registry in Irvine, CA. Your main responsibilities as an Assoc Rep, Patient Registry: Collect missing information from external customers including hospital staff and doctor offices Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department. Perform peer auditing of IPR (Implant Patient Registry) data Sort and organize incoming mail by date Print and mail Implant Patient ID cards What we are looking for in an Assoc Rep, Patient Registry: Associate's Degree or equivalent in related field 0-2 years of experience required Ability to type 55 wpm accurately Good computer skills including usage of MS Office Suite Good written and verbal communication and interpersonal relationship skills Why Choose R&D Partners? As an employee, you have access to a comprehensive benefits package including: Medical insurance PPO, HMO & Dental & Vision insurance 401k plan Employee Assistance Program Long-term disability Weekly payroll Expense reimbursement Online timecard approval Pay Scale: $37,273 $46,592 Dependent on Experience) R&D Partners is a global functional service provider and strategic staffing resource specializing in scientific, clinical research & engineering. We provide job opportunities within major pharmaceutical, biopharmaceutical, biotechnology, and medical device companies. R&D Partners is an equal-opportunity employer.
    $37.3k-46.6k yearly 36d ago
  • Standardized Patient

    Strategic Operations Inc. 4.1company rating

    Patient access representative job in San Diego, CA

    Strategic Operations Inc. (STOPS) provides training services and products to the military, law enforcement, first responders, medical providers, and other organizations responsible for homeland security. The company employs state-of-the-art Hollywood special effects pyrotechnics, special effects make-up (wound effects), role players , subject matter experts, instructors, and training scenarios to create training environments that are the most unique in the industry. STOPS also manufactures modular, mobile building systems (relocatable habitat units (RHUs)), props, faux weapons, and live fire targets and constructs, enhances, and transforms training facilities throughout the United States and Canada. STOPS is actively looking to employ individuals, on a part-time/on-call basis, in the support of live action training. Summary A Standardized Patient (SP) is a specialized role player, a person who can accurately and consistently recreate the history, personality, physical finding, emotional structure, and response patterns of an actual patient. The SP participates in the teaching and assessment of undergraduate medical students, medical residents, nurses, and allied health care professionals ( learners ) during Medical Simulation training. The SP is a person, age 18 or greater, trained to act out the role of a patient, family member, or other individual to allow “learners” to practice physical exams (non-invasive), history taking skills, communications skills, and other important clinical skills required by Healthcare Providers. The SP must be able to accurately portray a specific scenario for which the learners will perform a brief interview and/or a focused medical case. An SP may also be required to provide constructive feedback regarding the learner's performance. Job Duties Specific duties will take place at Naval Medical Center San Diego (Balboa Hospital), the STOPS Tactical Training Laboratory in San Diego, CA, or another location at the direction of the client. Individuals must be able to follow the direction of the Lead Evaluator/Instructor during training scenarios. The SP will present scenarios in a standardized manner, as instructed by the Lead Evaluator/Instructor and/or as elicited by the learner during simulated interactive patient history and/or a medical case. The SP will remain in a specific “character” when responding to the learner's questions. The SP must accurately remember encounters with learners for the purpose of providing feedback on learner performance. The SP may be recorded or videotaped during the simulation. The SP must respect the privacy of the learners and hold in confidence all information obtained during a scenario/case. The SP will perform miscellaneous job-related duties as assigned. The SP may from time to time be required to perform the duties of a general or casualty actor/role player. Knowledge, Skills, & Abilities Required Ability to play a required role and act convincingly while maintaining the specified character - through body language, emotions, personality, and physical findings. Ability to understand, follow directions, and provide feedback - after action report. Ability to recall and accurately relay learner's performance to the Lead Evaluator/Instructor. The individual must have a professional demeanor. Must enjoy working with people and understand the importance of the position. Qualifications The ability to, read, write, and speak English is required. Prior role-playing experience with military, law enforcement, and first responders/medical providers is preferred, but not necessary. SPs are assigned based on experience and specific demographic requirements. Extensive experience is not necessary, perspective individuals will be training on the various components of working as an SP.
    $36k-43k yearly est. Auto-Apply 60d+ ago
  • Program Planning & Scheduling Specialist

    Virgin Galactic

    Patient access representative job in Tustin, CA

    The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff. The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills. **Responsibilities** + Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. + Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas. + Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance. + Perform risk analyses and identify and resolve critical path and network logic conflicts. + Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards. + Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives. + Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS. **Required Skills and Experience** + Bachelor's degree with 5-10 years professional related experience + 5 years of project scheduling experience using Microsoft Project or other related scheduling tool. + 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word. **Preferred Skills and Experience** + Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field + Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools + Working knowledge of EVMS guidelines and processes. \#LI-MS1 The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* **Who We Are** _Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles_ _._ Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list **here** . EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. PHOENIX EMPLOYMENT REQUIREMENTS For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.
    $40k-57k yearly est. 60d+ ago
  • Program Planning & Scheduling Specialist

    Virgin Galactic Holdings, Inc.

    Patient access representative job in Tustin, CA

    The Program Planning & Scheduling Specialist is responsible for the implementation of standard processes. tools, program planning and control practices. This position will work within a team environment consisting of program management, technical, production, financial and other supporting staff. The ideal candidate will have strong teambuilding skills, exhibit strong leadership potential, and possess comprehensive verbal and written communication/presentation skills. Responsibilities * Ensure major Projects and Programs Integrated Master Schedules (IMS) and plans are horizontally and vertically integrated across company functional groups including finance, engineering, material, manufacturing, and quality. * Utilize Gantt, PERT, milestone charts, earned value management and other project management techniques to gauge progress and identify performance variances to facilitate focus and intervention on critical areas. * Engage with the Program Team to perform thorough project analysis showing knowledge and understanding of the program and the principles of EVMS and suggests/creates/implements work around to enhance cost and schedule performance. * Perform risk analyses and identify and resolve critical path and network logic conflicts. * Understand numerous facets of scheduling and contribute to the development of new scheduling concepts, techniques and standards. * Provide interface/support to program office, IPT leads/CAMs and less experienced schedulers to achieve program objectives. * Support new business proposal providing recommendations on schedule methodologies and proposal strategies and develop an IMP and IMS. Required Skills and Experience * Bachelor's degree with 5-10 years professional related experience * 5 years of project scheduling experience using Microsoft Project or other related scheduling tool. * 5 years' experience using MS Office Suite, specifically Excel, PowerPoint, and Word. Preferred Skills and Experience * Bachelor's degree or higher in Business Management, Industrial Engineering, Finance, Operations Management, Mathematics, Computer Science or related field * Experience using Schedule Health Analysis tools and Schedule Risk Assessment tools * Working knowledge of EVMS guidelines and processes. #LI-MS1 The annual U.S. base salary range for this full-time position is $81,650.00-$124,600.00. The base pay actually offered will vary depending on job-related knowledge, skills, location, and experience and take into account internal equity. Other forms of pay (e.g., bonus or long term incentive) may be provided as part of the compensation package, in addition to a full range of medical, financial, and other benefits, dependent on the position offered. For more information regarding Virgin Galactic benefits, please visit ******************************************************* Who We Are Virgin Galactic is an aerospace and space travel company, pioneering human spaceflight for private individuals and researchers with its advanced air and space vehicles. We are making the dream of space travel a reality, delivering spaceflight at an unprecedented frequency, with the development of next generation space vehicles. Export Requirements To conform to U.S. Government export regulations, applicant must be a U.S. Person (either a U.S. citizen, a lawful permanent resident or a protected individual as defined 8 U.S.C. 1324b(a)(3) or be able to obtain the required authorization from either the U.S. Department of State or the U.S. Department of Commerce. The applicant must also not be included in the list of Specifically Designated Nationals and Blocked Persons maintained by the Office of Foreign Assets Control. See list here. EEO Statement Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, gender identity, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status. DRUG FREE WORKPLACE Virgin Galactic is committed to a Drug Free Workplace. All applicants post offer and active teammates are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. This can include pre-employment, random, reasonable suspicion, and accident related drug and alcohol testing. PHOENIX EMPLOYMENT REQUIREMENTS For individuals seeking employment at our Phoenix Mesa Gateway Airport facility, employment is contingent upon you obtaining and maintaining a TSA authorized security badge. This includes initial and annual mandatory background checks that are governed by TSA, and conducted by the Phoenix Mesa Gateway Airport badging office.
    $40k-57k yearly est. 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Temecula, CA?

The average patient access representative in Temecula, CA earns between $29,000 and $46,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Temecula, CA

$37,000
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