Patient access representative jobs in Union City, NJ

Please find below the : Job Title : Patient Registrar Duration : 6+ months (Possibility for extension) Pay Rate : $23/Hr. Schedule Notes: 9:00 am - 5:00 pm Job Description: M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P). Benefits: Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Hours: Full Time 2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM Monday: 9:00 AM-5:00 PM Tuesday, Wednesday: 11:00 AM- 7:00 PM Thursday: 10:00 AM - 6:00 PM Premium Health is looking for outstanding candidates for the Front Desk Receptionist position. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent. Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include: Greeting patients upon arrival Assisting patients with paperwork Answering phone calls Scheduling appointments Verifying medical insurances Creating referrals Responding to patient medical questions Time Commitment: 2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM Monday: 9:00 AM-5:00 PM Tuesday, Wednesday: 11:00 AM- 7:00 PM Thursday: 10:00 AM - 6:00 PM Compensation: Commensurate with Experience, $21-$24 per hour Benefits: Public Service Loan Forgiveness (PSLF) Paid Time Off, Medical, Dental and Vision plans, Retirement plans

Job Title : Customer Service Representative Duration : 2+ months contract (Possible extension ) Education : High school degree Shift Details : M-F schedule 9A-5P Job Description: • Assist all line of business (Medicaid/Medicare/MLTC/CHP/EP) in retaining current qualified members by following a strategic daily work schedule that includes am and pm hours, field locations as well as weekends. • Maintaining daily Outreach and Renewal goals set through business needs to increase overall retention Enrollment and retention support. • They are experts on the system and understand the NYSOH processes to quickly route members to the appropriate resolution and support. • The Customer Success Specialist will work as a liaison to ensure proper processes are introduced and implemented such that the experience is enhanced.

Credentialing Specialist - 📍 Morristown, NJ | Onsite $30 - 35 /hr | 37.5 hrs/week | Mon-Fri | Duration : 13 weeks MUST HAVE PROVIDER CREDENTIALING EXP. Purpose: To confirm a clinician is qualified, competent, and safe to practice at a specific healthcare facility. Focuses on: Education (degrees, residency, boards) Licenses & certifications Work history Clinical competence Backg round checks Malpractice history Skills/privileging (what procedures they are allowed to perform) Requirements: 2+ years of credentialing experience (medical staff office or hospital setting preferred). Strong knowledge of regulatory standards and credentialing best practices. Excellent written/verbal communication and organizational skills. Proficient in Microsoft Office and Echo or similar credentialing systems. Ability to manage multiple tasks independently and meet deadlines

Our client is seeking a Patient Retention Coordinator to add to their growing team! The Patient Revenue Coordinator will be responsible for handling escalated customer issues, resolving discrepancies, answering questions, and working with insurance. The ideal Patient Retention Coordinator will have 2+ years of experience in a Home Healthcare environment. This role is in person - 5 days on site - in Brooklyn, New York.

About Us M&D Capital is a leading third-party Medical Billing and Revenue Cycle Management company serving clients across the United States. We operate offices across multiple states, along with a growing international team. We specialize in out-of-network surgical claims, and partner directly with our clients to ensure the maximum reimbursement for their services. Our rapidly growing organization provides employees with generous opportunities for professional growth and advancement. We're looking for talented, dedicated employees who are eager to grow and contribute to our success. If you meet the qualifications below, we encourage you to apply. Job Description We are seeking an experienced and detail-oriented Senior Medical Biller to join our dynamic billing department. The ideal candidate will possess deep knowledge of the full claims lifecycle, surgical billing, and current coding guidelines, including CMS CPT, ICD-10, NDC, and LCD regulations. Strong communication skills and the ability to work cross functionally are essential for success in this role. Primary Responsibilities · Serve as a liaison with clients and front office staff to gather missing information and minimize billing delays. · Ensure clients provide accurate and complete data for timely and compliant claims · submission. · Collaborate with the coding team to resolve claims on hold due to incomplete or · missing information. · Accurately review and process patient encounters in compliance with coding and · billing regulations. · Demonstrate understanding of various surgical specialties and their specific billing · requirements. · Identify gaps or deficiencies in clinical documentation, work with physicians to · clarify and improve records. · Maintain up-to-date knowledge of CMS guidelines, as well as NDC and LCD payer specific regulations. · Participate in internal billing audits and implement process improvements based on · audit findings. · Work proficiently within Electronic Medical Records (EMR) systems. · Perform additional billing-related tasks and responsibilities as assigned. Qualifications · Proficient in CPT and ICD-10 coding. · In-depth knowledge of CMS, LCD, and NDC billing requirements. · Familiar with both CMS-1500 and UB-04 billing formats. · Proven ability to independently identify and resolve billing and coding issues. · Strong attention to detail with excellent analytical and organizational skills. · Experience with commercial insurance payers. · Prior experience with surgical billing required. · Familiarity with Epic EMR system is preferred. · 3-5 years experience in a billing position or related position Benefits M&D Capital offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program. Salary This position offers a salary range of $70,000 to $95,000 annually, commensurate with experience.

Are you an experienced Credentialing Specialist with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Credentialing Specialist to work at their company in Morristown, NJ. Primary Responsibilities/Accountabilities: Enforce regulatory compliance and quality assurance Prepare and maintain reports of credentialing activities such as accreditation, membership, or facility privileges Ensure that all information meets legal, federal, and state guidelines when processing applications Responsible for carrying out various credentialing processes in relation to physicians and allied health practitioners Process applications for initial applicants as well as reappointments (approximately 125-200 quarterly) Collect and process significant amounts of verification and accreditation information Maintain and update accurate information in the Echo database (includes education, training, experience, licensure) Prepare material for the Credentials Committee meeting, MEC, as well as the Board of Trustees meeting Sets up and maintains provider information in Echo Maintains confidentiality of provider information Ensure compliance with the Bylaws at each location as it pertains to the credentialing process Schedule, and on occasion, attend and take minutes for site-based medical staff department meetings Process and collect dues for the site-based medical staff Compiles and maintains current and accurate data for all providers Sets up and maintains provider information in the online credentialing database Tracks license and certification expirations for all providers Maintains confidentiality of provider information All other duties as assigned Qualifications: Knowledge of the credentialing process is required Ability to organise and prioritise work and manage multiple priorities Excellent verbal and written communication skills Ability to research and analyse data Ability to work independently Ability to establish and maintain effective working relationships Excellent computer skills

Title: Front Office Application Support Client: Quant Fund - Global collaborative firm run by passionate Computer Scientists Salary: up to $160.000 + bonus + package/perks In this position you will manage the readiness of global trading platforms, covering pre-trading and post-trading activities. Quickly identify, analyze, and resolve issues or escalate as needed to minimize disruptions and prevent outages, ensuring smooth trade operations. ( A full and detailed job spec is available) The successful candidate will have the following skills/experience - ✔️Minimum 2 years front office support experience ✔️Solid Python and/or Bash scripting ✔️An understanding of relational databases and querying (SQL, Postgres etc. ✔️Must love Linux A personality and genuine passion in technology! (Nice to have) Computer Science Degree If the above is of interest, please apply or reach out directly to myself at *********************

Front Desk Representative - Dermatology (Professional Experience Required) Location: New York, NY | On-Site | Full-Time Seeking a highly professional, polished, and experienced Dermatology Front Desk Representative. To be considered, candidates must have prior dermatology front desk experience and demonstrate a professional appearance, excellent communication skills, and the ability to manage a fast-paced, high-profile patient environment. This is an on-site, full-time position. Start date is ASAP and this role is a high priority for the practice. About the Role This is a full front desk administrative role supporting a high-profile dermatology practice. You will check patients in and out, verify insurance, process authorizations and referrals, collect co-pays, and handle high-dollar payments. Professionalism, accuracy, and discretion are essential, especially when interacting with high-profile patients. You will primarily work at the 317 East 34th Street location and may cover other areas or floors within the same building when a physician is out. Key Responsibilities Full front desk administration, including check-in and check-out Insurance verification, authorizations, referrals, and financial collections Handling high-dollar cosmetic and surgical payments with accuracy and discretion Scheduling across medical, cosmetic, Mohs, and vein procedures Managing high-volume phone lines with professionalism Maintaining accurate patient records using the EMMA ModMed system Assisting across front desk areas as needed Communicating clearly with physicians, practice leadership, and patients Providing exceptional customer service at all times Maintaining a polished, professional appearance at all times Ensuring confidentiality, accuracy, and adherence to all practice standards Patient volume: Monday-Wednesday: 30-40 patients per day Thursday-Friday: 15-20 patients per day Required Qualifications Dermatology front desk experience required Experience in a medical office with check-in, check-out, insurance, and authorizations Professional, articulate, well-spoken, and reliable Ability to multitask and remain composed in a fast-paced environment Strong attention to detail and discretion when handling high-profile patients Tech-savvy with experience using EMR systems (ModMed preferred) Positive attitude and strong commitment to patient service Ideal Candidate The practice is seeking someone similar to their top-performing team members: Well-spoken, polished, articulate Professional appearance and demeanor Reliable, not rushed or disorganized Focused, accurate, and dedicated Someone who shows up, works hard, and represents the practice well Schedule Monday-Friday Start time varies between 8:00-9:00 AM, ending at 4:35 PM. Every other Monday the schedule shifts due to a late-starting provider. Why This Role Stands Out Opportunity to work directly with high-profile patients Stable, prestigious dermatology practice Professional, fast-paced environment Clear expectations and supportive leadership

HCLTech is looking for a highly talented and self-motivated Functional SME - Front Office / Middle Office (Capital Markets - CMS) to join it in advancing the technological world through innovation and creativity. Job Title: Functional SME - Front Office / Middle Office (Capital Markets - CMS) Position Type: Full-time Job ID: 1641832BR Location: Jersey City, NJ Detailed Job Description: The Functional SME - FO/MO provides domain expertise across trade capture, execution, risk monitoring, P&L, position management, and trade validation. The SME ensures smooth trade flow from Front Office order management/execution platforms into Middle Office risk and confirmation systems, and provides functional guidance for transformation, automation, and control improvement initiatives. The role also acts as a bridge between Trading Desks, Risk, Back Office, and IT teams for system implementations, process redesigns, and operational optimization. Key Responsibilities: 1. Functional Expertise: Act as domain authority for Front Office (trading/execution) and Middle Office (trade validation, P&L, risk, and position management). Monitor trade lifecycle from order capture to confirmation, ensuring timely trade enrichment, validation, and exception handling. Support intraday P&L, risk, and exposure reporting for equities, fixed income, FX, and derivatives. Oversee trade allocation, confirmation, and limit checks, working closely with FO and BO teams. 2. F2B Testing & Transformation Leadership Build high-quality test scenarios: TLC in Investment Banks, Test Scope Definition, Test Case Review & Approval, Data Setup Test Data Log Validation (End-to-End Traceability). Use test data logs to, Prove end-to-end data lineage, Support defect root-cause analysis, Detect silent integration failures, Support audit & regulatory readiness Ensure logs are actively used during: 1. SIT, 2. UAT & 3. Go-Live & Hypercare Lead SIT/UAT/NFT/Regression cycles. Conduct daily defect triage & functional signoff. Nearest Neighbour Testing (Data Accuracy Under Change) Previous experience in large testing programs would be a plus. 3. Automation Governance & Ownership Strategic oversight to improve testing efficiency and reduce cycle time Drive automation for critical integration points such as, API-based data exchanges, Trade Lifecyle events, Reconciliation workflows & Batch/EOD validations Reduce manual testing dependency, increase testing coverage and speed Set Automation entry criteria & controls Reporting and Governance 4. Process Optimization & Transformation: Document As-Is and To-Be processes across FO/MO workflows. Identify automation, STP improvement, and control optimization opportunities. Define business and functional requirements, participate in system rollouts and enhancements (e.g., Murex upgrade, Bloomberg TOMS migration). Conduct UAT/SIT, process validation, and post-implementation support. 5. Risk, Control & Compliance: Ensure trade validation controls are implemented and monitored. Validate limit breaches, margin requirements, and risk exceptions. Support regulatory compliance (MiFID II, EMIR, SFTR, Dodd-Frank). Partner with Risk and Compliance teams for intraday and EOD risk reporting. 6. Stakeholder Management: Serve as SME liaison between trading desks, middle/back-office teams, risk, finance, and IT. Provide domain guidance for system integrations (OMS, EMS, MO risk system & BO settlement). Lead workshops, training sessions, and knowledge transfer for new processes or systems. Prepare management reports, dashboards, and executive summaries. Key Deliverables: Process Maps (As-Is / To-Be) Functional Specification / Business Requirement Documents Risk & Control Matrices Trade Validation and Reconciliation Reports UAT/Test Case Documentation and Sign-Offs Transformation / Automation Recommendations Required Skills & Qualifications: Education: Bachelor's degree in Finance, Economics, Commerce, or related field. MBA / CFA / FRM preferred. Experience: Previous experience in large testing programs would be a plus. 8-15 years in Capital Markets, with strong FO/MO operations exposure. Hands-on experience with trade capture, execution, risk, P&L, and position management. Multi-asset class exposure (Equities, Fixed Income, FX, Derivatives). Experience in system implementation, migration, or transformation projects. Functional Expertise Areas: Domain Core Responsibilities Front Office (FO) Trade capture, order routing, execution, allocations, limit checks, P&L tracking Middle Office (MO) Trade validation, confirmation, intraday P&L & risk reporting, exception management Risk & Compliance Limit monitoring, margin & collateral checks, regulatory compliance Process & Automation As-Is/To-Be documentation, STP optimization, automation, control enhancements. Applications / Tools Expertise: 1. Front Office / Order Management Systems (OMS/EMS): Trade Capture & Routing Ullink UL Bridge / OMS, Fidessa JTP, Bloomberg TOMS, FlexTrade, ION Trading, Charles River IMS, Aladdin OMS Execution & Connectivity Refinitiv FXall, Tradeweb, MarketAxess, SimCorp Dimension 2. Middle Office / Trade Validation & Risk Platforms: Trade Validation & Risk Murex MX.3, Calypso / Adenza, Summit, Sophis, Front Arena, Misys FusionInvest Confirmation & Matching Omgeo CTM, MarkitSERV, Traiana Harmony, ICE Link, DTCC DerivSERV Collateral & Margin Ops TriOptima, AcadiaSoft, CloudMargin, Algo Collateral 3. Reporting, Analytics & Automation: Reporting & MI Power BI, Tableau, QlikView, Excel VBA, SQL, Python (basic) Automation UiPath, Alteryx, Blue Prism, Automation Anywhere Workflow & Documentation MS Visio, ARIS, Signavio, JIRA, Confluence, ServiceNow 4. Regulatory & Compliance Tools: Tools for limit monitoring, risk reporting, collateral management, and regulatory reporting (e.g., EMIR Reporting Tool, SFTR reporting systems, MiFID II Trade Reporting Platforms). Soft Skills: Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement abilities. Ability to work with cross-functional and global teams. Experience leading workshops and providing functional guidance to technical teams. Strong control and governance mindset. Preferred Requirement: Consulting or advisory experience in transformation projects, FO/MO due diligence, or platform migration. Participation in system migration / OMS upgrades (Fidessa → Bloomberg TOMS, Murex/Calypso). Exposure to STP optimization, API integration, and workflow automation. Familiarity with cross-asset derivatives, FX, and multi-asset P&L attribution processes. Regulatory Awareness MiFID II, EMIR, SFTR, Dodd-Frank Preferred Background Investment Banks, Prime Brokers, or Advisory Firms Pay and Benefits Pay Range Minimum: $74000 /Annual Pay Range Maximum: $151800 / Annual HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to ****************** for investigation. Compensation and Benefits A candidate's pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the followi14520ng benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

About Us RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels. Job Description We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations. Responsibilities Manage and maintain front desk operations Greet all visitors with warmth and professionalism Schedule guests and vendor visits with the building Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness Manage sample ordering, returns, and organization Liaise with building management on administrative and operational requests Assist with office-wide communication and internal team support as needed Requirements Some prior administrative, office, or customer service experience preferred Excellent communication and organizational skills Ability to multitask and stay proactive in a fast-paced environment Friendly, professional demeanor and team-first attitude

London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction. Responsibilities: Respond to customer inquiries via phone, email, and chat Track customer inquiries through multiple websites and through entire lifecycle of customer's request Add products and update content on London Jewelers website Maintain Brand pages on London Jewelers website updating banners, products and information Daily price and inventory updates on our website Resolve customer complaints in a professional manner Process orders, returns, and exchanges Track monthly store traffic report Daily cash report Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active Provide product and service information and guidance Maintain appointment requests for store locations Document and update customer records based on interactions Follow up and track with customers and the store to ensure their issues are resolved Stay updated on product knowledge and company policies Follow daily task check list Maintain a positive and empathetic attitude toward customers Qualifications/Experience: Proven experience as a customer service representative or similar role Excellent communication and interpersonal skills Ability to handle stressful situations and diffuse upset customers Proficient in using ERP software and CRM tools Strong problem-solving skills Ability to multitask and manage time effectively Attention to detail and accuracy High school diploma or equivalent; a degree or equivalent Flexibility to work in shifts if required Good typing skills and computer literacy Preferred Qualifications: Degree in a relevant field Job Type: Full-time In office Salary: $25 an hour Benefits: Health insurance Dental insurance Vision insurance Paid time off 401(k) with employer matching Employee assistance program Employee discount Flexible spending account Health savings account Life insurance We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.

About Us We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. Overview clinical training site for SUNY Downstate College of Medicine. We currently seek a Patient Representative to serve as liaison between patient and hospital staff while functioning as a patient advocate interfacing with patients, families, staff and hospital administration; assists patients in interpreting hospital policies, procedures and services, and in obtaining solutions to problems and concerns. Responsibilities * Patient Advocacy & Education Educates patients/families on hospital policies, the Patient's Bill of Rights, pain management, safety, & advance directives (HCP, DNR, MOLST.), in compliance with the Patient Self-Determination Act/Family Health Care Decisions Act. * Issue Resolution & Communication Serves as in-house Administrator on Call, addressing non-clinical patient concerns, resolving complaints, coordinating with hospital departments, and feedback to patients. * Documentation & Reporting Maintains comprehensive records of patient/family interactions, documents incidents and follow-ups, and provides reports to administration. * Interdisciplinary Collaboration & Committees Participates in & coordinates interdisciplinary patient care teams and hospital committees, including Ethics, Safety, Nursing, and Child Protection, EOL. * Emergency Department Responsibilities Supports patients/families in Emergency Department waiting areas, assists with patient admissions/transfers, expedites lab/X-ray processes * Access & Support Services Assists in referring patients to appropriate services when alternatives are unavailable, coordinates interpreter services, hospital notary, organ donor * Policy Compliance & Outreach Ensures adherence to department policies, performance improvement standards, and regulatory requirements; participates in community outreach, education programs, and staff in-services on patient rights and healthcare directives. Qualifications * Bachelor's degree in communications, social sciences or nursing preferred. * Minimum 5 years exp in hospital field or suitable combination education/experience preferred. * Knowledge of patient care and patient problems * Good interpersonal and English verbal/written communication skills; Bilingual preferred. Pay Range USD $63,500.00 - USD $63,500.00 /Yr. Equal Employment Opportunity Employer Maimonides Medical Center (MMC) is an equal opportunity employer.

Job Description * Serves as a liaison between doctor's offices, the hospital, and patients. * Schedules appointments for various hospital departments and physician office visits. * The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning resources to make appropriate patient referrals. * Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity. * The scheduler will follow very specific protocols in scheduling and the collection of financial information. * The scheduler assures that all patients have all information they need so that they will arrive on time and prepared for their procedures and the hospital has all the information required to properly bill or services. * Receives requests to schedule patients from referrals and schedules patients accordingly. * Maintains open communication with other departments regarding scheduling changes. * Properly verifies and obtain prior-authorization when needed. * Follows up on any requests and/or messages left on work phone immediately. * Coordinates transportation needs for patients appointments. EDUCATION + EXPERIENCE REQUIREMENTS: High school Diploma required. College Degree preferred. 2 or more years experience in hospital registration/patient access is desired. 2 or more years of hospital setting experience in scheduling is required. Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators, copiers, FAX machines, and multi-line phone systems required Knowledge of medical terminology Must be through and able to follow detailed instructions Must have excellent customer service skills Ability to work with speed and accuracy while multi-tasking is required

JOB PURPOSE: Shared Services Scheduling Specialist assists with scheduling in-house and external physician/specialist medical appointments for participants, coordinates necessary transportation, handles customer service issues, makes all arrangements for Aide Services/escorts and assists with other functions as needed. JOB RESPONSIBILITIES: Schedule participants with their specialty appointments and medical appointments with their CBPCPs. Make visit verification calls to confirm appointments and reschedule any cancellations. Check the Centerlight provider lookup, Liberty Dental website and the NVA list to schedule appointments with in-network providers, escalating any issues to management, and appropriate department. Schedule SDR, post-fall, and HR/HI cases within 7 days of triggering. Ensure that participants' charts reflect the most accurate information, such as cancelling appointments and updating service plans when necessary. Ensure all authorizations and referrals are accurately faxed to the appropriate providers and facilities. Communicate effectively with all participants to relay appointment information, and provide updates as needed. Responsible for documenting all interactions and updates in a participants chart accurately and in a timely manner. Processes requests for the release of health information. Schedules provider follow-up appointments. Documents all calls in internal systems. Report any participant grievances reported by other DHC staff directly to the Grievances and Appeals department, as well as other disciplines involved. Schedule CBPCP appointments. Schedules all specialty consultations, including but not limited to psychiatry, podiatry, lab/home draws, and acupuncture. Informs Participants via phone regarding all future appointments. Identifies and partners with other departments to resolve complex participant inquiries. Completes documentation regarding appointments in the organization's computer systems. Responsible for the participant's profile updates in all systems. Performs consistently with the organization's mission and philosophy. Performs job responsibilities according to the organization's policies. Seeks clarification when needed. Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance. Meets productivity guidelines. Maintains proper documentation (updated, timely, legible) related to patient care. Maintains HIPAA standards and confidentiality of PHI. Serves as a role model for peers and colleagues. Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills. Treats other employees respectfully and facilitates an environment of teamwork. Communicate with participants in a caring, helpful, considerate, and culturally sensitive manner. Demonstrates a thorough understanding of participants' needs and wants and attempts to anticipate and meet participants' needs. Utilizes service recovery techniques to resolve issues quickly and to the customer's satisfaction. Ability to manage multiple tasks and priorities in a fast- paced environment and adapt to changing priorities throughout the day. Weekly Hours: 40 Days: Monday to Friday Hours: We have different schedules available between 8:00 AM to 8:00 PM. Location: Full time Remote QUALIFICATIONS: EDUCATION: Associate degree preferred, or equivalent relevant call center years of experience preferred. Additional Requirements: Able to pass a typing test with at least 45 WPM. Bilingual Requirement: Spanish, Russian, Chinese, Bengali, Korean 1 - 2 years experience in customer service, quality, and/or auditing experience. Employee acknowledges that they have an alternative means of working in the event of a power and/or internet service outage, ensuring they are able to fulfill their job responsibilities without interruption. Excellent written and verbal communication skills. Ability to thrive in a fast-paced environment and meet assigned deadlines. Excellent organizational skills, accuracy, and attention to detail. Ability to operate both independently and collaboratively as required. Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook. Physical Requirements: Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to: Sitting/Stationary positions - Duration of up to 6-8 hours a day for consecutive hours/periods of time. Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills (ie. typing, use of equipment, etc.) Sight/Visual Requirements - Must be able to read orders and type/write documentation, etc. with accuracy. Audio Hearing and Motor Skills (language) Requirements - Must be able to listen attentively and document information from stakeholders and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills. Cognitive Ability - Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job. Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company. We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Salary Range (Min-Max):$40,000.00 - $50,000.00

Patient Experience Representative - Remote ($21/hour) $21/hour | Fully Remote | Full-Time About my Laurel my Laurel is the leader in home-based acute care, providing hospital-level treatment directly in patients' homes. Our programs - Rapid Advanced Care, Acute Care at Home, and Recovery at Home - help frail, elderly, and complex patients avoid unnecessary ER visits, hospital stays, and post-acute complications. We combine telehealth physicians, in-home paramedics, and RN care managers to create a safer, more compassionate alternative to traditional care - dramatically improving patient and caregiver experiences. The Role As a Patient Experience Representative, you'll be one of the first voices our patients hear. You'll guide patients and caregivers through scheduling, support, and follow-up - delivering exceptional patient experiences with empathy and professionalism. Pay: $21/hour Type: Full-Time | Remote Shift: Mon/Tues/Fri/Sat/Sun: 1130am to 8pm EST What You'll Do Handle inbound and outbound calls to schedule health visits and provide patient support. Educate patients and caregivers on program benefits and answer questions. Conduct reminder calls and assist with after-care requests (equipment, pharmacy, documentation). Accurately document each interaction in my Laurel's referral system. Collaborate with clinical teams to ensure smooth care coordination. What We're Looking For 12 months of call center or phone-based customer service experience. Experience in healthcare, telehealth, or medical scheduling preferred. Excellent communication, active listening, and multitasking skills. Comfortable navigating multiple systems and data entry while on calls. High school diploma or GED required. Reliable high-speed internet (20 Mbps down / 5 Mbps up) and a private workspace. Benefits & Perks 💻 Fully Remote - work from anywhere in the U.S. 🏖️ Unlimited Vacation (after 90 days) 💡 Choice of 6 Aetna Medical Plans (after 1 month) 🦷 Dental & Vision coverage 💰 401(k) Plan 💻 Company-provided laptop & accessories ❤️ Mission-driven culture focused on growth, collaboration, and patient care How to Apply Include a cover letter addressing: Why this role interests you. Your inbound/outbound call experience (including achievements). Average number of calls handled per day in prior roles. Keywords for visibility: Remote Customer Service • Work From Home • Healthcare Call Center • Patient Coordinator • Medical Scheduler • Telehealth Support • Customer Experience • Virtual Healthcare Jobs • Remote Healthcare Support • Call Center Representative

Patient Rep for Brooklyn Nursing home should be able to relate to patients and family of patients and take care of any issues that arise great communication skill will be dealing with the administration on a day to day business to see how can better care for patients and family Salary: 75K Operations Manager For Telehealth Center in Brooklyn has to be extremely organized and be on top of the center from A-Z to make sure it runs smoothly and efficiently Salary: 90K

State of Location: New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative: 25 hours/week (Part-Time) Glen Cove, NY $18-20/hr Schedule: M-W-F afternoon and Tuesday-Thursday mornings (Hours can be flexible) Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 1+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Responsible for all aspects of provider credentialing and re-credentialing. Healthcare Field Experience- Required License Renewals: Ensures that physician licenses are renewed prior to expiration. Primary Source Verification: Completes primary source verification for new and existing providers to ensure due diligence. Records Management: Maintains assigned physician files, updating each item/action as processed. Utilizes database status/alert and other report functions, software tools and links to scanned documentation. Ensures that information is current and accurate. Credentialing Standards: maintains consistency in database entry to ensure accurate and consistent processes. Back-up Coverage: provide credentialing back-up for other members of the credentialing group