Patient access representative jobs in Vacaville, CA - 2,065 jobs

Check Into Cash is currently seeking a motivated Customer Service Representative to join our team. We are seeking a customer-focused individual that will succeed in a fast paced work environment. You will be responsible for developing and maintaining Customer, Customer Service, Representative, Retail, Marketing, Financial, Sales

A leading clean energy company in San Francisco is seeking a Senior Counsel, focusing on Project Finance and Commercial Transactions. This pivotal role involves structuring, negotiating, and closing complex transactions. You will provide strategic legal counsel to executive stakeholders and manage compliance with evolving federal legislation. Ideal candidates will have a Juris Doctor degree and extensive experience in renewable energy projects. The role offers a dynamic culture prioritizing employee well-being and development. #J-18808-Ljbffr

Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. Maintain neat appearance and good personal hygiene in compliance with CSI image standards. Support and follow established safety, security, quality Customer Service Representative, Customer Service, Representative

Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California. We have served over 30,000 clients, funded more than $300 million in loans, and operate through 26+ offices with 140+ employees. Our mission is to improve the lives of our clients, employees, and the communities we serve by providing access to fair credit and a pathway into the formal financial economy. Our success is driven by our people. We are committed to fostering professional growth through training, clear internal career pathways, and opportunities for advancement. 98% of our leadership roles are filled internally, reflecting our long-term investment in our team members. Apoyo Financiero operates within one of the most highly regulated financial and labor environments in the United States-California. We are subject to oversight by federal and state regulatory agencies, including the California Department of Financial Protection and Innovation (DFPI), reinforcing our commitment to transparency, accountability, and responsible business practices. We are also a certified Community Development Financial Institution (CDFI)-one of only 117 CDFIs in California-a designation that recognizes our commitment to responsibly serving the underbanked Hispanic community through fair, transparent, and ethical lending practices. In addition, we maintain strong Wage and Hour compliance standards, supported by company-wide training, clear timekeeping practices, and ongoing education aligned with California labor regulations. We believe fair pay and respect for employees' time are fundamental to a healthy and respectful workplace. Employees at Apoyo Financiero can expect a professional environment built on integrity, accountability, teamwork, and respect-where doing things the right way is part of who we are. THE OPPORTUNITY We are seeking success driven customer service team players. If you have a passion for financial and lending services and working with the public, we would like to offer you the needed training for your professional growth in the lending industry. Our goals are achievable and we'll give you all of the training required to know what to do. We work hard but have fun, so if you're resilient, a self-starter and able to build rapport, we'd love to hear from you. This is not a remote offer position. Your role: Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch. Customize financial solutions that meet clients needs and financial goals. Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses. GENERAL REQUIREMENTS (Our ideal candidate) Experience in sales and collections preferred. Minimum 1 year of customer service experience, (Retail, Sales, Financial Services). Service-oriented and able to resolve customer grievances. Strong phone presence and experience dialing multiple calls per day Bilingual (English/Spanish). Numeric data skills and accuracy with computer (typing speed 40 wpm minimum). Self-motivated and a strong desire for professional growth Open to receive constant feedback and willing to become an expert on credit business. High School diploma or College preferred. BENEFITS The base hourly rate for this position is $19.00 - $20.00. The hourly range is specific to the location of this job posting, and according to education level and experience level. Medical benefits. 401(K) Retirement plan. Generous PTO paid holidays paid sick days paid bereavement days for direct family members paid vacation days An inspiring career path that will benefit you, your family and your community. Growth and training career opportunities into leadership roles. $350 Employee Referral Bonus POSITION Non Exempt Positions. Two days off per week including Sundays. This is not a remote position offer We are an Equal Opportunity Employer Apoyo Financiero participates in the Internet-based employment eligibility verification system E-Verify operated by the U.S. Citizenship and Immigration Services. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

Customer Service Specialist I Duration: 6 Months (Possible Extension) About the Role We are seeking a Customer Service Specialist I to join our Unified Contact Center team. This role is responsible for providing outstanding customer service while handling inbound and outbound calls, including but not limited to authorizations, referrals, access to care, claims, eligibility, and benefits. The representative will serve as the first point of contact for patients, members, health plans, and providers, ensuring accurate information, timely resolution, and compassionate support. You will focus on: Handling Inquiries: Responding to customer inquiries and complaints via phone, email, or other communication channels. Problem Resolution: Clarifying customer issues, determining the cause, selecting the best solutions, and following up to ensure resolution Professionalism: Maintaining a high level of professionalism and establishing a positive rapport with customers Updating Records: Updating member information in Epic during and after each interaction. Healthcare Knowledge: Staying informed about IPA services, healthcare policies, and procedures. Escalation: Identifying and escalating complex issues to supervisors or relevant Departments. Training Participation: Participating in training sessions to improve knowledge of healthcare services and customer service skills. Member/Provider Engagement: Building sustainable relationships and trust with the callers through open and interactive communication. Access to Care: Assisting with providing locations of services for members, such as ancillary providers, and providing information on healthcare plans. Compliance: Ensuring compliance with healthcare regulations and IPA policies The Skills, Experience & Education: Knowledge of medical and health insurance terminology. Knowledge of Medicare, Medicaid, and commercial insurance. Ability to multitask in a fast-paced call center environment. Strong customer service skills with the ability to handle sensitive and complex inquiries. Clear communication skills to explain insurance and medical processes in simple terms. 2 years of experience with medical billing and coding (CPT, ICD-10) and insurance processes. 2 years of prior experience in a medical call center or healthcare customer service role highly desirable. Technical Skills: Proficiency with Epic electronic medical records system for patient data and scheduling. Experience using RingCentral for call management, routing, and communication. Strong technical proficiency with CRM systems, EMR platforms, and insurance portals. Familiarity with Athenahealth (Athena) billing system for claims and billing functions. Preferred Qualifications Bilingual skills (Spanish/English or other languages) to better serve diverse patient populations. Prior experience with medical billing, coding, claims processing, authorizations, eligibility, benefits, and referrals in a healthcare setting. Understanding call center performance metrics (average handle time, first call resolution, call quality). Education: High School Diploma or GED

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service, Service, Business Operations, Retail, Customer

Excited to grow your career? At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always Job Expectations: * Maintain courteous, professional contact with co-workers, customers, vendors, and community at large. * Maintain neat appearance and good personal hygiene in compliance with CSI image standards. * Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately. * Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. * Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures * Follow federal law and company standards on carding customers for all age restricted products sold at the stations. * Work professionally with vendors and contractors. * Regular and punctual attendance is expected. * Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products Essential Functions: * Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact. * Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment. * Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently. * Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable. * Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed. * Actively promote store specials and other marketing programs. * Cross-check price of delivered goods for accuracy. * Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store. * Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only) * May perform other duties as assigned by management. Requirement/Qualifications: * Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters. * Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays. * Strong attention to detail. * Ability to handle challenging situations professionally and exercise exceptional judgement. * Ability to work both independently and in team settings. * Must possess required up-to-date food handling certificates, as required by law (in specific locations only). * Cooking/Restaurant experience preferred Supervisor Responsibilities: * This position has no supervisory responsibilities Travel: * Rare, limited to required training and coverage for nearby stations. Physical Demands Include but are not limited to: * Ability to stand and walk for long periods of time on hard and uneven surfaces. * Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds. * Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity. * Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment. * Periodic exposure to all outdoor conditions during daylight hours. * Moderate exposure to walk-in coolers and freezers at 34 F or lower. * Frequent handwashing and attention to personal cleanliness standards. Must be at least 18 years of age or older to work in California and Oregon locations. Must be at least 21 years of age or older to work in Washington locations. Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am. Must be at least 21 years of age or older to work in Management positions. * Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers. * The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law. USA based job position Visas will not be granted Benefits: Full-time & Part-time shifts available Direct Deposit with competitive weekly pay Health & Wellness packages available for purchase Education reimbursement program Shift Differential Pay for select shifts and job titles Management Bonus Program Loyalty Service time Program Commuter benefit Program Compensation Range: $19.00 - $20.00 Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation. We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************. Privacy and Terms and Conditions We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us. Please access the Global Application Statements, select the country where you are applying for employment. By applying, you acknowledge that you have read and agree to the country specific statement. Terms of Use

Receives and responds to customer service inquiries both written and verbal. Follows-up on customer issues, researches problems and processes documents necessary to ensure a successful resolution. Provides accurate, valid and complete information by Customer Service Representative, Customer Service, Representative, Benefits, Workers Compensation, Retail

Insurance Analytics Specialist (Actuary)- Technology Ris... San Francisco, California, United States of America Insurance Analytics Specialist (Actuary)- Technology Ris... San Francisco, California, United States of America At Lockton, we're passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We're active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here. About the Position Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update . A few of the reasons Associates love working at Lockton include: Opportunities for growth and advancement, including paid training and professional development 12-week paid parental leave A huge emphasis on community involvement Frequent athletic and wellness events Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary! We seek an experienced Insurance Analytics Specialist/Actuary to join our team. In this role, you will be part of an engaging and dynamic brokering team building insurance products that uses creative analytics solutions to advocate for our clients. You will also serve as the daily liaison between our account team and our internal analytics partners, ensuring data completeness and quality, as well as managing workflow and work quality. The ideal candidate will have a strong foundation in insurance analytics, a solid understanding of fundamental insurance concepts, and the ability to transform complex data into actionable insights. Key Responsibilities Advanced Analytics for Bespoke Analysis • Perform sophisticated analytical research on specialized insurance topics, including innovative initiatives in autonomy and actuarial research • Design and implement analytical models to evaluate risk factors, pricing implications, and coverage considerations for specialized insurance scenarios • Translate complex insurance data into meaningful insights that drive strategic decision-making • Develop data visualization tools to communicate analytical findings to stakeholders at various levels effectively • Research industry trends and emerging risks to provide proactive recommendations on underwriting approaches • Support internal analytics initiatives by applying statistical techniques to uncover patterns and relationships within insurance data Data Review and Workload Management with our internal Analytics partners • Serve as the primary liaison between our team and internal analytics partners, anticipating their data requirements and questions • Conduct comprehensive data validation checks to ensure completeness and accuracy • Identify and resolve data discrepancies or missing elements independently • Develop and implement standardized data preparation procedures to ensure efficient workload management, streamline the review process, and minimize delays Qualifications Required Qualifications • Bachelor's degree in Analytics, Statistics, Actuarial Science, Finance, Economics, Insurance, or related field • At least 4-6 years of experience in insurance analytics, data analysis, or a related role within the insurance industry • Demonstrated understanding of fundamental insurance concepts, including supply/demand dynamics, loss components, and their interrelationships • Proficiency in data analysis tools such as Excel, SQL, and Python • Experience with data quality assurance processes and validation methodologies • Strong analytical skills with the ability to interpret complex datasets and identify meaningful patterns Preferred Qualifications • Insurance industry certifications such as ACAS, CPCU, or ARM • Experience working with claims data, policy information, and underwriting systems • Background in predictive modeling or machine learning applications in insurance • Knowledge of the forefront of technology innovations and related insurance implications • Experience with data visualization tools like Tableau or Power BI Skills and Competencies • Exceptional attention to detail and commitment to data accuracy and integrity • Strong critical thinking and problem-solving abilities to address complex analytical challenges • Collaborate effectively across internal teams and external partners by understanding diverse stakeholder priorities and delivering solutions that align technical requirements with organizational objectives • Excellent communication skills to adapt communication approaches and translate technical findings into business insights • Self-motivation and the ability to work independently while managing multiple priorities • Collaborative mindset with the ability to work effectively with cross-functional teams • Advanced knowledge of insurance industry terminology, products, and regulatory considerations Working Conditions This full-time position primarily operates in an office environment. The role may require occasional travel to meet with partners or attend industry events. Some flexibility in work scheduling may be necessary to meet project deadlines. Equal Opportunity Statement Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity. At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success. About Lockton Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 12,500+ Associates doing business in over 140 countries are empowered to do what's right every day. At Lockton, we believe in the power of all people. You belong at Lockton. How We Will Support You At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it. We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing. Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees. Manage Consent Preferences Always Active #J-18808-Ljbffr

We are excited to partner with a wonderful non-profit organization in San Francisco to help them find an innovative and disciplined Billing Specialist to join their mission-driven team! Exact compensation may vary based on skills, experience, and location. Expected starting base salary $25 to $30 per hour. Responsibilities: Monitors charges for correct payment of claims and capitation deductions. Provides feedback to providers and front-end staff on data errors in the form of tasking and emails. Participates in educational activities to stay current on industry updates and attends weekly/monthly staff meetings. Responds to correspondence from payers and follows up on requests for information. Researches and resolves claim, payment, and capitation problems. Qualifications: 3 to 5 years' experience in medical billing practices Strong written and verbal communication Knowledge of health care insurance claim practices and compliance REF47658 #LI-POST #ZR

Supporting Community Healthcare is a rewarding role, come join a wonderful organization! LifeLong Medical Care is looking for a Patient Services Representative (PSR) to join our Call Center team in Berkeley. The PSR serve as front-line phone staff and “navigators” for our patients, their caregivers and other healthcare entities in our busy Patient Services Call Center. Answer incoming calls, register patients and schedule appointments, triage calls to different departments including urgent calls, document and task messages and other notes in patients' Electronic Health Record (EHR). Perform other Patient Services Department duties as needed. This is a full time, 40 hours/week, benefit eligible position. Bilingual English/Spanish highly preferred. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Follows all departmental and organizational policies and procedures, establishes and maintains courteous, cooperative relations with the public, patients, and staff from all departments. Ensures and promotes excellent customer service to all internal and external customers. Answers incoming calls and responds to all callers' inquiries; monitors call center queues to ensure calls are answered in a timely manner and executed correctly. Utilizes NextGen Electronic Practice Management (EMP) and Electronic Health Record (EHR) for all patient interactions. Schedules/reschedules appointments for patients. Triages calls based on established procedures including urgent medical calls. Pages health center staff as needed. Screens new patients over the phone for eligibility and registers as appropriate. Maintains established Key Performance Indicators (KPIs) for call volume, call duration and call quality in a fast-paced, busy call center that receives over 26,000 calls per month. Verifies current demographics and insurance information with every patient, enrolls patients in LifeLong Patient Portal, and updates information in system as necessary. Maintains effective written and verbal communication including appropriate and clear communication in patients' Electronic Health Record (EHR) and Electronic Practice Management System (EPM). Answers non-patient incoming calls and requests for information, and transfers to the appropriate department(s). Answers questions and provides general information, refers to appropriate resources. Assists with training and onboarding of new Patient Services Representatives. Performs other related duties as required. Qualifications Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive. Ability to show empathy to patients with complex health needs. Excellent customer service skills using a positive, proactive, “can-do” approach. Ability to work effectively and calmly under pressure in a positive, friendly manner. Ability to work in a fast-paced environment and juggle multiple tasks. Strong problem-solving skills, and ability to be flexible and adaptive to change. Ability to work in a team-oriented environment with staff with different work and communication styles. Job Requirements One (1) year of multi-line telephone experience and/or one (1) year experience as medical receptionist with scheduling and telephone experience. High school diploma/GED. Demonstrated computer skills with standard office software (MS Office) and typing speed of at least 30 WPM. Ability to read and comprehend instructions, procedures, emails and memos. Ability to abide by LifeLong's Organizational Standards for conduct and attendance. Knowledge of basic medical terminology. Ability to effectively present information verbally and in written communications to patients and staff. Job Preferences At least one-year of experience in a healthcare setting preferred including experience in private practice, or a Community Health Center. Bilingual English/Spanish highly preferred.

We are seeking a detail-oriented and customer-focused individual to join our team as a Patient Access Rep I. This role involves creating a positive experience for patients during the check-in and registration process, as well as managing a high volume of scheduling queue calls. Responsibilities include gathering necessary information, confirming insurance coverage, collecting payments, and providing exceptional service to our patients. Strong attention to detail, excellent communication skills, and the ability to handle a fast-paced environment are essential for success in this position. Qualifications: - High school diploma or equivalent - Prior experience in a customer service or administrative role is preferred - Proficient in computer skills, including knowledge of electronic medical record systems - Strong attention to detail and accuracy - Excellent verbal and written communication skills - Ability to handle confidential information with discretion - Demonstrated ability to multitask effectively - Empathy and compassion when interacting with patients - Familiarity with medical terminology and insurance procedures is a plus Responsibilities: - Welcome patients and manage a high volume of scheduling queue calls professionally and courteously during the check-in and registration process - Collect and accurately input patient demographic and insurance information into the system - Verify insurance coverage, obtain necessary authorizations or referrals, and explain financial policies - Collect patient payments accurately and ensure compliance with procedures - Provide outstanding customer service by addressing inquiries, resolving issues, and escalating concerns as needed - Schedule patient appointments, coordinate with other departments, and maintain patient information confidentiality - Collaborate with the healthcare team to ensure seamless patient flow and optimal experience - Stay updated on insurance regulations to effectively navigate insurance processes - Participate in ongoing training and professional development opportunities to enhance job knowledge and skills Join our team as a Patient Access Rep I and make a meaningful difference in our patients' lives. We offer a competitive salary and benefits package, including healthcare coverage, retirement plans, and paid time off. Take this opportunity to excel in a role where your contributions truly matter. Apply now to be part of our team!

Salary Range: $90,000-$120,000 DOE Period of Performance: 370 calendar days Project Solutions Inc. is seeking a seasoned (on-site) Construction Management Representative for a project at James R. Browning U.S. Courthouse in San Francisco, CA. Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. This role is contingent upon award of project. Project/Position Overview: This project involves oversite for masonry repair and restoration work for the deteriorating historic exterior masonry facades of the James R. Browning U.S. Courthouse. The building is approximately 480,000 square feet. The construction services scope of work includes comprehensive cleaning, patching, repairing, repointing, and replacement of masonry elements exhibiting issues such as glazing loss, staining, spalling, and cracking. This initial phase of a multi-phase restoration project will focus on the historic exterior masonry facade of the 7th Street (West) Elevation and the three (3) Elevator/Stair Towers. Key components include the installation of temporary access systems (e.g., scaffolding, platforms), implementation of critical safety measures, and the removal of deteriorated masonry materials. All repair materials will be carefully matched to the historic fabric in appearance and performance, addressing specific documented conditions like sealant failure and ornament instability. Responsibilities and Duties: Coordinates technical and administrative activities for the project. Reads, interprets, and understands the construction contract plans and specifications. Reviews drawings as design reviewers and changes to contract documents. Assists the government in providing direction and control of design and construction phase activities. Advise GSA with sound management advice regarding all services to be performed. Take all reasonable measures to anticipate problems and delays to minimize or eliminate their adverse impact to the project schedule, budget, and approved design. Take the initiative and act to promptly resolve conflicts, mitigate circumstances that could lead to claims, and keep GSA advised of any potential disputes and project delays. Manages the inspections of physical work performance and installations of materials/components. Ensures quality and safety standards are met. Prepares IGEs and reviews schedules. Reviews pay applications. Develop and controls budgets and funding strategies. Maintains effective communication with project stakeholders and facilitates meetings. Understand and fully comply with the principles of Federal contracting, including contract administration in accordance with Federal Acquisition Regulation (FAR), the General Services Administration Acquisition Manual (GSAM), and Public Buildings Services acquisition policy. Follow the Construction Management Association of America's (CMAA) - Construction Management Standards of Practice. Required Education, Knowledge and Skills: Minimum 10 years of experience in the field of architecture, engineering, and/or construction. Bachelor's degree in Construction Management, Engineering, Architecture, or a discipline related to the Design and/or Construction industries. Specific experience on projects of similar size, scope, and complexity. Experience on historic masonry projects is a plus. Basic knowledge of building science fundamentals. Ability to communicate effective both orally and in writing. Experience in preparing correspondence, written reports, and briefing clients and management personnel. Knowledge of local and national codes. Knowledge of construction means and methods to include historic preservation and exterior masonry restoration. Ability to perform and evaluate engineering economic analyses, evaluate proper systems to meet scope requirements, and verify the adequacy of all building systems. Ability to interpret Architectural/Engineering plans and specifications. Familiarity with modern construction products (quality, uses, and applications). Familiarity with federal and local government office building projects. Knowledge of commonly utilized construction management software (Kahua, Microsoft Project, Word, Excel, Primavera, etc.) Certified Construction Manager (CCM) from the Construction Management Association of America (CMAA) preferred . OSHA 30-hour construction safety training preferred. Ability to maintain a valid driver's license. What Does PSI Offer You? Three options for medical plans plus offered dental, and vision insurance 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family 401(k) with a 4% employer match PLUS a $800 monthly allowance to offset PSI insurance premium costs Generous PTO, paid-federal holidays, and sick leave. Flexible work arrangements Family, travel, and educational benefits (ask us for more information!) Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets

Touro University California (TUC) is a private, graduate and undergraduate, degree awarding institution with a main campus located in the greater San Francisco Bay Area city of Vallejo, California and a satellite campus located Los Angeles, California. Established in 1997, TUC offers its 1,300 students an innovative education in one of several disciplines including osteopathic medicine, pharmacy, physician assistant studies, nursing, public health, radiologic technology, and diagnostic medical sonography. As a proud member of the Touro University System (TUS), TUC is passionate in pursuing its mission of educating caring professionals to serve, to lead, and to teach. POSITION DESCRIPTION: While both honoring its past and embracing its future, TUC is now seeking qualified candidates to serve as the university's new Registrar. Reporting to the Associate Dean of Enrollment Management and serving as a key leader within the Division of Student Affairs, TUS, and the rest university community, the Registrar is the university's academic records officer and leads a customer-focused, dynamic, and detailed oriented staff who are responsible for all aspects of the university's student academic record-keeping systems. The successful candidate must be accurate, results-oriented, and very organized with a high attention to detail. The position requires the individual to be able to work directly and support TUC academic deans and program managers, oversee multiple projects, and complete complex administrative tasks in a dynamic environment. The Registrar is responsible for course registration, academic record maintenance, development support and enforcement of academic and graduation policies, communication with students about academic records and registration activities and tasks; and certifying student enrollment and degree completion. The Registrar position coordinates, and/or performs work with highly sensitive and confidential matters and is expected to maintain appropriate confidence and work in an environment with a high degree of trust and integrity. The Registrar must enjoy a fast-paced, flexible environment with a focus on high quality, accurate data produced in a timely manner. This position requires that the Registrar be an expert in a modern student information system database (Banner is preferred); be proficient in submitting data for institutional reports (i.e., reports for the National Student Loan Clearing House, Veterans Administration, academic program accreditation association, etc.) as well as be highly skilled and adept in using Excel and Microsoft Office Suite and other similar type of software program(s). The Registrar manages the information technology related to academic records and provides leadership in maintaining and developing systems to enhance the integrity and efficiency of academic recordkeeping. Responsibilities SPECIFIC RESPONSIBILITIES: Recurring Tasks: Oversees record maintenance functions for all Office of Registrar files, including imaged and achieved files. Administers and implements university rules, regulations, policies, and procedures for the Office of the Registrar and its academic record keeping and processing. Responsible for ensuring university regulatory compliance of the Federal Education Rights and Privacy Act (FERPA). Serves as primary coordinator for development of university academic calendars Responsible for the management of student registration. Certifies student enrollment. Responsible for the graduation audit and final conferring of student degrees. Oversees the maintenance and updates of academic records for all students and alumni. Certifies student eligibility for local, state, and national examinations. Responds to legal and other inquiries regarding academic records. Assures responsiveness of the Office of the Registrar functions to the overall needs of the university, students, faculty and administrators. Serves as a leader within both the Division of Student Affairs and as a member of the TUS system Registrar team. Participates collegially and cooperatively with colleagues within TUC, Touro University Nevada (TUN) and TUS. Oversees implementation of TUS Registrar system enhancements and projects at TUC (i.e., digital scanning, testing of billing, cross office coding, etc.). Oversees university Veterans Affairs operations and serve as the university's certifying officer for VA educational benefits. Supports campus VA certification and maintains compliance. Works directly with the Academic Deans and program chairs in support of their program schedules, course offerings, degree requirements, and academic calendar. Creates and compiles reports for a variety of university departments (i.e., Institutional Research) as well as for many outside agencies including federal, state, and regional accreditation organizations, Department of Education reviews, licensing audits, and TCUS system wide student records audits by outside agencies. Maintains and updates all Office of the Registrar information available to students on the TUC website. Develops and publishes the TUC Catalog. Upholds catalog and program handbook policies and procedures. Contributing to the overall success of the Division of Student Affairs by performing all other duties as assigned by the Vice Provost and Dean of Student Affairs. Periodic Tasks: Participates in Student Affairs major events such as, but not limited to, new student orientation, white coat ceremony, commencement, etc. Participates in university committee work. Travels to Touro system campuses for training and system wide collaborations SUPERVISORY RESPONSIBILITIES: Supervise, train, and evaluate the following staff members: An Associate Registrar and three Assistant Registrars. Qualifications QUALIFICATION(S): Minimum Qualifications: Baccalaureate degree required, Master's degree strongly preferred. Demonstrated record of registrar leadership and student services experience. Experience and enthusiasm in working with a diverse student, staff, and faculty population Ability to work independently or collaboratively as the situation demands, managing competing priorities in a professional and positive manner. CORE COMPETENCIES: Must have in-depth modern database skills such as Banner, PeopleSoft, or Jenzabar; Banner is highly preferred Working knowledge of FERPA and ability to train and assist faculty, staff, and students in understanding the FERPA act. Ability to create and maintain collaborative and productive work relationships Extensive training and presentation experience Ability to create and implement successful practices in academic recordkeeping. Excellent oral and written communication skills. High level of conceptual, analytical, and organizational skills. Ability to be innovative Must be detail-oriented and accurate Proficient with various computer applications and programs. Maximum Salary USD $109,242.00/Yr. Minimum Salary USD $92,855.70/Yr.

Access Representative I, Per Diem DEPARTMENT: Patient Access REPORTS TO TITLE: Access Supervisor DLSE/FLSA STATUS: () ____Exempt/Salaried position _X__Nonexempt/Hourly position SUPERVISORY RESPONSIBILITIES (does this position have direct reports): YES NO LOCATION: Woodland, CA SCHEDULE: Per Diem; no set schedule or hours PAY RANGE: $24.21 to $29.59 hourly About CommuniCare+OLE Established in 2023, CommuniCare+OLE is the result of a union of two health centers with deep roots in their respective communities and reputations for providing high-quality primary care to all, regardless of insurance or ability to pay: OLE Health of Napa and Solano Counties and CommuniCare Health Centers of Yolo County. Building on a legacy established by both organizations in 1972, CommuniCare+OLE is a network of federally-qualified health centers with 17 sites across Napa, Solano, and Yolo Counties. It offers comprehensive care, including medical, dental, behavioral health and substance use treatment, nutrition, optometry, pharmacy, care coordination, referrals, and enrollment assistance to more than 70,000 individuals, and no one is turned away due to lack of insurance, immigration status, or ability to pay. Many services are offered outside of its sites, including mobile health, home visiting, and community and school-based programs. JOB SUMMARY/OVERVIEW: The Access Representative I works under the Access Supervisor with a team of administrative, clinical and program staff members to perform a variety of patient services responsibilities. The Access Representative I is responsible for greeting patients in person or on the phone and driving a positive patient customer service experience. The Access Representative will maintain a safe and clean reception area by complying with procedures, rules, and regulations and will also be responsible for maintaining continuity among work teams by documenting and communicating actions, irregularities, and continuing needs. CommuniCare+OLE provides an inclusive workplace that promotes and values diversity and life experience. CommuniCare+OLE encourages people of all backgrounds to apply including, but not limited to, Black, Indigenous Peoples, people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, individuals of all ages and religions, and individuals who have been affected by the legal system. YOU ARE WELCOME HERE. ***The following reflects requirements and essential functions of this position but does not restrict tasks that may be assigned. Essential functions include basic job duties, core elements, or fundamental responsibilities that an employee must perform to hold the position. Employees must be able to perform these essential functions with or without reasonable accommodation (accommodation may be requested). Duties and responsibilities are not all-inclusive, and they may be assigned or reassigned to this job at any time, due to reasonable accommodation or any other reason. *** MINIMUM POSITION REQUIREMENTS: EDUCATION, EXPERIENCE, SKILLS/TRAINING Education: High School Diploma or General Education Degree required. Experience/Lived Experience: Entry level position; one year of experience in a healthcare setting preferred. Special Skills/Training: Bilingual strongly preferred English/Spanish/Russian/Dari/Punjabi/ Vietnamese). Must certify and remain current in CPR certification. Strong analytical and problem-solving skills and attention to detail required. Data entry skills, Microsoft Office, and Electronic Health Record system preferred. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES 1. Demonstrates exceptional customer service skills including greeting patients in a kind, compassionate and courteous manner; responds effectively to patient questions; manages multiple priorities and heavy patient workloads with patience and confidence. 2. Accurately inputs patients data in full on their records before saving onto EMR system 3. Makes use of designated script and protocol to screen patients for insurance eligibility; refer all self pay patients to Eligibility Specialist prior to scheduling a follow-up visit; place calls to patients prior to appointment in order to confirm eligibility. 4. Answer all telephone calls in a timely, efficient, and courteous manner leading to high patient satisfaction; takes accurate and comprehensive encounters at all times using the designated message form. 5. Schedules patient appointments with providers and provides accurate information to patients regarding a wide variety of programs and services; pre-registers all patients; places reminder calls to patients to confirm appointments. 6. Accurately charges patients without funding sources according to the CommuniCare+OLE sliding scale; Collects cash and credit payments from patients; assures that all monies are counted and balanced with receipts at the end of the designated shift. 7. Enforces patient privacy and confidentiality guidelines with all clients; ensures that all protected health information is out of view of other patients at all times, and is secure when work shift has ended; Ensures that all protected health information is disposed of in the proper manner when required. 8. Carries tablet to greet and direct patients at entrance when appropriate. 9. Completes the check in process and registers patients for their appointments. 10. Provides assistance during training of the new staff. 11. Schedule appointments as needed, according to policies and guidelines 12. Capture patient demographic information, insurance information, structured data into Electronic Health Records with each patient encounter, scan all forms into Electronic Health Records as applicable and appropriately change check in status 13. Verify insurance eligibility through proper insurance variation systems and updating payor codes 14. Ensure required forms are completed and signed; provide assistance to patients in completion of applicable forms 15. Collect and post co pays, payments, existing balances, and provide necessary receipts 16. Reconcile monies with day sheet detail report and ensures safe keeping of all cash, checks and credit cards transactions received 17. Prompt follow up of telephone encounters/recalls/appointment request 18. Open incoming mail and process or direct as appropriate. 19. Keep log of all patients given Presumptive Eligibility and submit to State on a weekly basis (Perinatal Services only) 20. Follow managed care procedures, as applicable to obtain authorization for services in order to ensure payment and reduce denials. 21. Attends routine department meetings, in service trainings, and other meetings as required to maintain professional growth and comply with the organization policy 22. Verify accuracy of information, obtain necessary consents, and documentation on all patients upon registration and scheduling. 23. Responsible for greeting patients professionally on the phone or in person and driving a positive and personal patient/customer service experience. 24. All other duties as assigned.

Why join Connections If you're passionate about making a meaningful impact, working in a mission-driven environment, and helping redefine behavioral health crisis care, we invite you to join us at Connections Health Solutions. Together, we're saving lives and changing the face of behavioral health. About Connections We're not just behavioral health people-we're crisis people. When individuals need support now, we provide immediate-access behavioral health crisis care that stabilizes, supports, and connects people to the resources they need to continue their recovery. Founded by emergency room psychiatrists, our physician-led, data-driven model is backed by more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we've delivered critical crisis care to thousands of people during some of the most challenging moments of their lives. Our mission is simple and unwavering: providing immediate care to people in crisis and connecting them to long-term support within their community. About the RESET Center, operated by Connections Located in San Francisco's South of Market neighborhood, the RESET Center provides an alternative destination for individuals who are found to be publicly intoxicated (due to alcohol and/or drugs) and would otherwise be transported to the emergency department or jail. In collaboration and partnership with local law enforcement and public health agencies, the RESET Center aims to effectively divert intoxicated individuals away from the criminal justice and/or healthcare systems to improve outcomes, reduce systemic burden, and support connection to needed resources within the community. Responsibilities What You'll Do: The Patient Access Specialist facilitates timely access to care by ensuring patient eligibility and benefits are verified prior to service and updates the information in the Electronic Health Record (EHR) accordingly. In the event a patient does not have insurance, this position assesses and determines if a participant qualifies for Medicaid or the Federal Marketplace insurance coverage and assists in the application process. Works with health plans to obtain coverage for uninsured participants seeking services within Connections Health Solutions (CHS). Reconciles daily visits with requested and confirmed applications. Responsible for correcting any claims denied or rejected for eligibility or benefits as it relates to the appropriate payer associated with the individual's account. * Researches and resolves registration and enrollment issues during an individual's stay. * Ensures the accuracy of participant demographic information, updating as necessary. * Verify eligibility and benefits for daily visits in accordance with CHS procedures. * Assists with obtaining missing data to support eligibility determinations. * Works with CHS staff and health plans to assist participants with completing applications for enrollment with Medicaid plans. * Collects and communicates necessary information regarding individual's insurance carrier. * Tracks Medicaid applications, to ensure completeness and acceptance. * Update Electronic Health Record (EHR) with pertinent information required for timely and accurate billing. * Resolve registration and authorization issues during the individuals in crisis visit. * Review eligibility software daily to correct errors identified during the individual's visit. * Assist individual's with identifying the appropriate Financial Assistance Program that meets their needs. * Coordinate additional information obtained with clinical operations and RCM teams. * Perform check out review to ensure that no additional information is needed before claim submission. * Performs all other duties as assigned. Qualifications What You'll Bring: * High School diploma or equivalent * Patient registration in a multi-specialty or Hospital environment * 2 years of medical billing (eligibility) * Working knowledge of Medicaid, Medicare, and Commercial products * The Company has a mandatory vaccination policy. All successful applicants must be fully vaccinated, including showing proper documentation, or otherwise be exempt pursuant to the Company's exemption process prior to their start date as a condition of employment It would be great if you had: * Bachelor's degree in Healthcare or related field * 5 years physician, hospital, and/or facility billing within a multi-specialty environment * Bilingual in Spanish What We Offer: Full-time only: * Employees (and their families) are offered comprehensive health insurance, including Medical, Dental, Vision, Accident, Critical Illness, and Hospital Indemnity * CHS pays for Basic Life, AD&D, Short and Long-Term Disability * Voluntary Life insurance option for employees and their families * Health Savings Accounts (with $1,000 to $2,000 employer contribution depending on plan) * Flexible Spending Accounts (health care, dependent care, and commuter benefits for eligible transportation expenses) * 401k company match after 6 months (50% of deferrals up to 6% of compensation) * Generous PTO starting at 160 hours accrued annually and 12 recognized company holidays All employees (Pool, Part-time and Full-time): * Employee Assistance Program to help with confidential emotional support, work life solutions, financial solutions, legal assistance, or online support * After 90 days, you are auto enrolled in the 401k Plan Pay Range: $25.76 - $31.50 per hour Actual compensation is based on relevant experience, education, internal equity, and budget. Connections Health Solutions is proud to be a Second Chance employer. Inclusion & Equal Opportunity Connections Health Solutions is an Equal Opportunity Employer.We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, gender identity, national origin, age, disability, veteran status, sexual orientation, or any other protected characteristic. #INDSF EEO Statement Connections Health Solutions is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We are committed to creating an inclusive and welcoming environment for all employees and applicants.

Full-time Description At San Francisco University High School, we believe that the deepest learning requires collaboration among people who embody a diversity of backgrounds, beliefs, experiences, and perspectives. In order to build and sustain a community that is comprised of a wide range of social and cultural identities, we must continually engage in furthering our self-knowledge, equity literacy, and ability to communicate effectively across differences. We challenge ourselves to do this work on both a personal and institutional level, recognizing that our community is part of a larger and more complex world. San Francisco University High School (UHS) is a coeducational independent day school located in the Pacific Heights neighborhood of San Francisco. The school serves approximately 500 students in grades 9-12 with a mission to challenge each individual to live a life of integrity, inquiry, and purpose larger than the self. Supporting that mission and our community are our core values of Inquiry, Care, Integrity, Agency, and Interconnection. Position Title: Registrar FLSA Classification: Exempt; 100% FTE, 12-month position. Reports To: Dean of Institutional Institutional Research and Strategy Close Working Relationships: Dean of Academics, College Counseling, Tech Target Start Date: January 20, 2026 Salary Range: $109,000-150,000 Requirements POSITION SCOPE: The Registrar supports both academic operational functions (related to the academic schedule, course slate, student transcripts and test administration) and institutional data needs. MAJOR DUTIES: ACADEMIC OPERATIONS: Academic and Special Schedules With Academic Dean, create, manage, and produce academic school schedule for faculty and students Create special schedules: BTSN, Grandparents Day Support creation of the REDBook Course Sign-up Produce Program Guide of course descriptions Support students in counseling for course selection Review student course selection to ensure graduation requirements are met; verify in Blackbaud Resolve schedule conflicts and changes Manage the ADD/DROP period UC Course Registration Update course list for UC admissions Oversee approval process for new courses Communicate with UC articulation specialist as primary school contact Grade Reports and Transcripts Produce quarterly progress reports, compile grades and GPA reports, upload reports for distribution Coordinate translation of progress reports Make corrections as needed Issue official transcripts and attendance verifications Log all exceptions with regard to individual student course load (e.g. medical withdrawal, exemptions, etc.) Manage course documentation for transfer students and semester-away students Standardized Testing Coordination Act as College Board liaison Coordinate and administer College Board standardized tests at school: PSAT and APs Create schedule for AP exams over 2 weeks in May Work with Learning Specialist to accommodate students with documented testing accommodations INSTITUTIONAL DATA SUPPORT: Upload student, family, staff data/photos into Blackbaud Manage annual forms process in Blackbaud and Magnus Health Ensure accuracy and of all records in Blackbaud Additional Responsibilities Serve as a student mentor Stay current with all software updates and functions Assist with book orders NOTE: As a school, we must be oriented at all times to the safety and well-being of our community; this is a responsibility shared by all employees, irrespective of their job title. REQUIRED QUALIFICATIONS Bachelor's degree Demonstrated ability to bring an equity lens to all efforts Professional experience in High level of attention to detail and precision, both in data entry and writing/editing Process-oriented work with a demonstrated ability to meet deadlines Written and oral communication for multiple constituents/audiences Experience working with students/young adults in an educational setting Strong skills of collaboration and effective team-work Preferred Qualifications: Professional experience with Blackbaud or other database software as well as scheduling programs Ideal Attributes: Finds resonance with the mission and values of UHS Enjoys working with teens as well as adults Enjoys problem-solving, discovering solutions Enjoys both being part of a team and being autonomous Values learning, growth, and community Job Environment: Please note this job requires use of a computer and sitting/standing to do computer work much of the day. While the registrar will have a dedicated office, it is important to note that the school is spread out over 4 city blocks and will require movement between buildings. The salary range for this position is $109,000-150,000 and qualifies for the medical, dental, vision, and all other UHS sponsored benefits. If interested in the position, please submit: resume/CV cover letter names/contact information of 3 references, one of whom must be a current supervisor (note: we will inform you before contacting any of your references ) The position is open until filled. NON-DISCRIMINATIONSan Francisco University High School is an equal-opportunity employer and makes employment decisions on the basis of merit. School policy prohibits unlawful discrimination based on race, color, creed, gender, religion, marital status, registered domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition including genetic characteristics, sexual orientation, or any other consideration made unlawful by federal, state, or local laws. Salary Description $109,000-150,000

Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments. KEY RESPONSIBILITIES Clinic Intake Responsibilities: Schedules medical clinic appointments and directs calls throughout the agency. Assists with enrolling patients into HSF (Healthy San Francisco) program. Makes follow-up calls for providers; calls to confirm "next day's appointments". Greets and provides customer service to patients, guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works at other locations when needed. Documentation Responsibilities: Performs general administrative tasks such as filing, organizing, data entry and billing. Assists in maintaining computerized appointment system (Mysis) or other assigned system. Processes patient/client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Administrative Responsibilities: Manages receipt and routing of agency mail (incoming and outgoing). Assists and directs callers and visitors to appropriate employees and departments. Ability to operate a single or multiple position telephone switchboard. Works in a team-oriented environment. Orientation, training, and supervision of volunteers on certain front desk responsibilities may be assigned. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience High school diploma or equivalent. Prior experience in front desk reception, administrative and/or customer service. Experience working with staff and volunteers. Preferably 2 years' experience working in a medical front office setting, preferably in a community clinic with medical experience. Preferably MISYS and One-E-App experience (CAA Certified). CPR certification and First Aid certification. Knowledge Knowledge of HIPAA regulations. Working knowledge of computerized medical scheduling and billing systems. Familiarity with other community agencies in the Bay Area to make appropriate referrals preferred. Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services preferred.

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.