Patient access representative jobs in Vermont - 203 jobs
Patient Access (Registration) Specialist
The University of Vermont Health Network 4.6
Patient access representative job in South Burlington, VT
Job Details Job Ref:R0084040 Category:Administration Employment Type:Full-Time Health Care Partner:University of Vermont Medical Center Location: 40 IDX Dr, South Burlington, VT 05403 Department:Registration Job Type:Regular Primary Shift:Day-8hr Hours:9:30 AM - 6:00 PM Hours per Week: 40 Weekend Needs:None Pay Rate: $21.84 - $31.79 per hour
This is a bargaining union position.
Onsite training will be required for the first 90 days of employment located at our office in South Burlington, VT. At the conclusion of the training this will be a hybrid position.
This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.
JOB DESCRIPTION:
The PatientAccess Specialist is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The Specialist coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The Specialist shall function independently, resolve patient and operational issues and effectively manage patient financial engagement while facilitating all aspects of the access experience to ensure the UVM Medical Center revenue cycle remains whole.
EDUCATION:
Associates degree or vocational training in a relevant area; a combination of education and experience may be substituted.
EXPERIENCE:
Requires a minimum of one year of experience in customer service, medical billing, coding, insurance or authorization, management, scheduling or work in a health care environment. Prior experience with medical billing preferred. Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.
$21.8-31.8 hourly Auto-Apply 3d ago
Looking for a job?
Let Zippia find it for you.
Teaching Kitchen & Food Access Coordinator
Northern Counties Health Care 3.7
Patient access representative job in Saint Johnsbury, VT
The Teaching Kitchen & Food Access Coordinator plays a key role in developing, coordinating, and supporting Teaching Kitchen programming and food-based health education initiatives. This part-time (approximately 20-30 hours per week), grant-funded position focuses on standing up classes and demonstrations, coordinating facilitators and community partners, supporting patient engagement, and managing the logistics required to deliver successful Teaching Kitchen programming over a four-year grant period. The Coordinator will also work collaboratively to explore, design, and support the development of sustainable, long-term food delivery and access models that align with community needs and organizational goals. This position is located in the St. Johnsbury, VT area. Must have some flexibility to work evening and occasional weekend hours.
Essential Job Functions/Responsibilities:
Food Access Awareness & Team Collaboration (Supportive Role)
* Maintains working knowledge of local food access resources and community-based food programs.
* Collaborates with other CHWs and care team members to ensure patients participating in Teaching Kitchen programs are connected to appropriate food resources when needed.
* Reinforces referrals and connections already established by other CHWs.
* Communicates food-related needs identified during classes or outreach to appropriate team members for follow-up.
Teaching Kitchen Program Development & Coordination (Primary Focus)
* Supports the planning, launch, and ongoing coordination of Teaching Kitchen classes, demonstrations, and food-based education programs.
* Coordinates class logistics including scheduling, space coordination, supplies, food ordering, and equipment needs.
* Identifies, recruits, and coordinates facilitators for Teaching Kitchen programming, including internal staff and community partners.
* Serves as the primary point of contact for Teaching Kitchen facilitators regarding schedules, expectations, and on-site support.
* Assists with set-up, facilitation support, and clean-up for Teaching Kitchen classes and events.
* Helps ensure classes run smoothly and provides on-site support to participants and facilitators.
Patient Engagement & Outreach
* Supports patient recruitment and engagement for Teaching Kitchen programming and other self-management initiatives by working with care teams, CHWs, and program staff to identify patients who may benefit from classes.
* Collaborates closely with the Marketing team and the Community Health Program Facilitator to promote Teaching Kitchen offerings and other self-management programming, and to access and apply best practices related to Teaching Kitchen initiatives.
Program Tracking, Reporting & Grant Participation
* Tracks class schedules, attendance, participation, and referrals to support program evaluation and grant reporting.
* Participates in grant-related meetings, planning sessions, and check-ins as required.
* Assists with reporting on program successes, challenges, lessons learned, and opportunities for improvement.
* Supports data collection and narrative reporting for internal leadership, funders, and partners.
Innovation, Partnerships & Collaboration
* Explores and supports future food delivery and access models related to Teaching Kitchen programming, such as meal kits, prepared foods, and mobile or community-based distribution.
* Collaborates with internal teams and external partners to pilot, refine, and scale new approaches, and participates in collaboration with other organizations, health centers, and partners across the state to share learnings, best practices, and innovations.
* Serves as an active member of the local Accountable Health Community, attending broader network meetings and participating in Collaborative Action Networks (CANs) to ensure Teaching Kitchen and food access efforts are aligned with identified community needs, priorities, and ongoing initiatives.
* Represents the Teaching Kitchen program in regional or statewide workgroups, coalitions, and learning collaboratives, as appropriate.
Participates in required departmental activities.
* Attends mandatory staff meetings and committee meetings as deemed appropriate by supervisor.
* Completes work assigned accurately and in timely manner.
* Demonstrates collegiality and commitment relevant to the mission of Northern Counties Health Care.
* Maintains absolute confidentiality of all patients' records, medical treatments, and diagnoses, and abide by all Northern Counties Health Care policies and procedures.
* Maintains a positive and professional attitude while effectively managing priorities in a fast-paced and demanding environment.
* Is an active member of the NCHC Community Health Team.
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Position Qualifications:
* High School Diploma or GED is required
* Coursework or training in community health, nutrition, food systems, or related fields preferred
* Experience coordinating programs, classes, or community-based initiatives preferred.
* Experience with food programming, education, events, or group facilitation strongly preferred.
* Experience working with underserved or rural populations is a plus.
* Knowledge, Skills, and Abilities:
* Strong organizational and coordination skills with attention to detail.
* Ability to manage logistics and work with multiple partners and facilitators.
* Strong interpersonal and communication skills.
* Comfort working in kitchen, classroom, and community settings.
* Ability to work independently while collaborating with a multidisciplinary team.
* Strong computer and organizational skills are essential, as well as the ability to multitask, respond to shifting priorities, and to work well under pressure while meeting all required deadlines.
* Must maintain a high level of confidentiality.
* Ability to work independently while demonstrating the skill to work positively within the framework of a team.
* Ability to provide written or oral reports and evaluations concerning program activities, accomplishments, goals and objectives
* Typical Physical Demands:
* Requires prolonged sitting, some bending, stooping, and stretching
* Requires eye-hand coordination in manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
* Requires normal range of hearing and eyesight to record, prepare, and communicate appropriately
* May require occasional lifting up to 25 pounds
$35k-40k yearly est. 27d ago
Patient Access Representative (Registration) - Per Diem
Springfield Hospital Center 4.3
Patient access representative job in Springfield, VT
Requirements
High School Diploma or GED (
preferred
)
Minimum of one year in a customer service role.
Exemplifies outstanding oral and written communication skills, ensuring clarity, professionalism, and effectiveness in all interactions.
Effectively communicates to facilitate problem-solving, conflict resolution, and collaboration, fostering a positive and productive work environment.
Exhibits strong analytical and critical-thinking skills, proactively identifying and resolving challenges while efficiently managing multiple priorities.
Demonstrates a high level of self-motivation, autonomy, and initiative, consistently driving tasks and projects to successful completion.
Welcomes change and adapts seamlessly to evolving processes, embracing operational workflow improvements without being negatively impacted.
Proficient in Microsoft Office Suite, including Teams, Word, Excel, PowerPoint, Outlook, and other essential applications.
Exhibits proficient and accurate typing skills with efficiency and speed.
Operates and manages the telephone tree system for incoming calls, ensuring efficient call routing and optimal patient experience.
Effectively navigates electronic health record (EHR) systems for patient documentation and record management.
Salary Range: The base rate for this position is $19.00 - $22.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.
$19-22.5 hourly 36d ago
Patient Access (Registration) Specialist
UVM Medical Center
Patient access representative job in South Burlington, VT
Building Name: UVMMC - 40 IDX DriveLocation Address: 40 IDX Drive, South Burlington VermontRegularDepartment: RegistrationFull TimeStandard Hours: 40Biweekly Scheduled Hours: 80Shift: Day-8HrPrimary Shift: 9:30 AM - 6:00 PMWeekend Needs: NoneSalary Range: Min $21.84 Mid $26.82 Max $31.79Recruiter: Abby Luck
Onsite training will be required for the first 90 days of employment located at our office in South Burlington, VT. At the conclusion of the training this will be a hybrid position.
This position is scheduled to work Monday-Friday, 8:30AM-5:00PM.
JOB DESCRIPTION:
The PatientAccess Specialist is a fundamental part of the patient experience and is a key contributor to the financial health of the organization. The Specialist coordinates scheduling, registration, insurance and payer eligibility management and financial screening activities to provide an exceptional customer service experience for patients, families and visitors. The incumbent navigates complex regulatory requirements while coordinating activities across multiple disparate information systems to support physician and hospital operations while delivering a caring message in a streamlined, transparent and cohesive process. The Specialist shall function independently, resolve patient and operational issues and effectively manage patient financial engagement while facilitating all aspects of the access experience to ensure the UVM Medical Center revenue cycle remains whole.
EDUCATION:
Associates degree or vocational training in a relevant area; a combination of education and experience may be substituted.
EXPERIENCE:
Requires a minimum of one year of experience in customer service, medical billing, coding, insurance or authorization, management, scheduling or work in a health care environment. Prior experience with medical billing preferred. Requires ability to diffuse angry customers and handle pressure with excellent verbal communication skills. Demonstrated experience dealing effectively and compassionately with sensitive situations.
This is a bargaining union position.
$36k-44k yearly est. Auto-Apply 3d ago
Imaging Scheduler, Central Wide Scheduling
Dartmouth Health
Patient access representative job in Bennington, VT
The Scheduler works with referring provider offices to schedule patient imaging testing such as mammograms, x-rays, ultrasounds, cat scans, MRI's, ext. They will also work with insurance companies to obtain prior authorize tests that require authorization.
Requirements: High School Diploma or equivalent required. Must have the ability to learn and operate a variety of software programs. Professional telephone skills and the ability to work independently in a fast-paced, multi-tasking medical billing environment is required. Also must have the ability to effectively and independently communicate with patients in a courteous, professional, thorough and timely manner. One to two years medical billing experience is preferred.
Benefits available for part-time and full-time employees include:
* Health, Dental, and Vision Insurance
* Life Insurance
* Paid time off
* Tuition Assistance
* 403B Retirement Savings Program
* On-site day care
* Employee Discounts
* Area of Interest:Clerical/Administrative;
* Pay Range:$18.50-$20.50;
* Work Status:8:00AM to 4:30PM or 8:30AM to 5:00PM;
* Employment Type:Full Time;
* Job ID:6082
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$18.5-20.5 hourly 28d ago
Assistant Registrar - Norwich University
Norwich University 4.6
Patient access representative job in Northfield, VT
Fulfills the mission of Norwich University by supporting a wide range of complex and detail-oriented functions within the Registrar Office. This role requires a high degree of autonomy, initiative, and sound judgment, particularly during peak processing periods when time-sensitive tasks and competing priorities must be managed efficiently.
Key responsibilities include maintaining the accuracy of student records, delivering responsive and professional customer service, managing the University Registrar email account, and serving as a liaison between the Registrar's Office and colleges, academic departments, and other campus stakeholders. The role involves frequent cross-campus collaboration and requires the ability to navigate stressful, high-volume workloads while ensuring compliance with institutional policies and regulatory standards.
Success in this role depends on excellent organizational skills, strong attention to detail, and the ability to work independently while contributing to a collaborative team environment.
This is a 37.5 hour per week and 52 weeks per year .938 FTE position.
Essential Functions:
* Ensures compliance with the Family Educational Rights and Privacy Act (FERPA) by protecting the confidentiality of student education records, sharing information only with individuals who have a legitimate educational interest, and requiring all employees to adhere to the same standards of data privacy and record security in accordance with institutional policy.
* Provides clear guidance and information on Registrar-related processes, policies, and resources to students, faculty, staff, and external stakeholders.
* Processes and verifies student enrollment and degree verifications in accordance with FERPA and institutional guidelines.
* Serves as the first point of contact for the Office of the Registrar by triaging and responding to general inquiries via email, phone, and in-person, demonstrating professionalism and accuracy.
* Prioritizes tasks effectively during peak periods (e.g., registration, graduation, transcript processing), maintaining accuracy and meeting deadlines under pressure.
* Exercises independent judgment in identifying and correcting data inaccuracies or addressing potential policy violations during student record processing, with the authority to escalate issues or implement corrective actions as appropriate.
* Tracks, troubleshoots, and resolves issues related to transcript and diploma orders, ensuring timely communication with students and vendors as needed.
* Coordinates the intake and distribution of physical mail for the office, including logging and processing time-sensitive documents.
* Maintains and monitors the University Registrar's email account, ensuring timely and accurate responses or referrals to appropriate staff.
* Provides backup support to the Associate Registrar's as needed, including assisting with specialized projects or peak periods.
* Serves as a liaison between the Office of the Registrar, academic departments, and campus partners to support accurate student record maintenance and process improvement initiatives.
* Participates in occasional weekend and after-hours events, such as Commencement and other university-wide special events.
Other Functions
* Maintains confidentiality of sensitive or private information.
* Communicates with employees, students, and others in a respectful and clear manner.
* Serves on University committees, councils, workgroups, or other designated bodies as assigned.
* Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
* Speaks, reads, and writes in English.
* Communicates by telephone, email, letter, in person, or other means or device.
* Performs other tasks as assigned by supervisor.
Requirements:
* Associate or Bachelor's Degree or relevant working experience
* 2 years of professional work experience in student records or a related field (police, healthcare, etc.)
* 2 years of experience in a high volume, fast-paced setting providing excellent customer service in higher education or related environment
* Experience using databases (i.e.: Student Information System such as Banner, Dynamic Forms, Record Management, DegreeWorks) or comparable databases
* Proficiency in MS Office (Word, Excel, SharePoint, Teams, and Outlook)
* Strong written and oral communication skills
* Ability to learn new systems and technological tools
* Ability to frontline troubleshoot and presented findings, self-initiate possible solutions
* Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions
* Ability to effectively handle interpersonal interactions at all levels and handle sensitive interpersonal situations and confidential data
* Able to sit, squat, reach, push, pull, and manipulate related equipment; lift 15 pounds; travel outdoors to various parts of the campus
* Work occasional evening or weekend hours
Environmental Conditions
* Indoor work at a computer workstation
* Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.
Additional Information:
Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at **************** for assistance.
All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.
Application Instructions:
Please provide a cover letter, resume, 3 references, and Norwich application.
URL: ***************
$35k-43k yearly est. 24d ago
Patient Access Representative - Dentistry & Behavioral Health
Lamoille Health Partners 3.7
Patient access representative job in Morrisville, VT
JOB SUMMARY: PatientAccessRepresent will provide support to the practice including but not limited to answering phones, greeting and checking in/out patients, scheduling appointments, etc..
ESSENTIAL FUNCTIONS:
Greet patients and visitors with a warm and professional demeanor, check them in for appointments and ensure all necessary paperwork is completed accurately
Verify patient insurance information, update patient demographics in eCW and collect co-pays or other payments as required
Schedule, reschedule and cancel patient appointments efficiently, utilizing our electronic scheduling system. Confirm appointments as needed
Answer and direct phones calls promptly and courteously, take messages accurately and route calls to the appropriate personnel.
Maintain accurate and organized patient records, ensuring confidentiality and compliance with HIPAA
Coordinate with other providers or facilities for additional treatment or procedures as needed
Serve as a liaison between patients, medical staff and other departments, relaying information clearly and accurately
Address patient inquires and concerns in a professional and helpful manner, escalating issues to the appropriate personnel as needed
Maintain a clean, organized and welcoming reception area
Perform various administrative duties including faxing, photocopying, scanning, process mail and data entry as needed
Collect patient payments, issue receipts and reconcile daily transactions
Assist with other clerical and administrative tasks as assigned
KNOWLEDGE AND EXPERIENCE: (Minimum education, experience, technical and communication skill levels, and licenses/certificates normally required to perform the duties of this position.)
High School diploma or equivalent required. Associate's degree preferred
Minimum one (1) year of experience working in a front office or customer service role, preferably in a medical setting
Experience with electronic health records (EHR) systems and medical scheduling software preferred
Excellent communication (verbal and written) and interpersonal skills
Strong organizational and time management skills with the ability to multitask and prioritize
Detail oriented with a high degree of accuracy
Ability to maintain confidentiality and handle sensitive information with discretion
Proficient in basic computer applications (Microsoft Office Suite)
Ability to remain calm and professional in a fast paced environment
Strong problem solving skills and a customer focused attitude
$34k-39k yearly est. Auto-Apply 7d ago
Patient Services Representative
Community Health Centers of Burlington 3.5
Patient access representative job in Burlington, VT
The Patient Services Representative is the face of the Community Health Centers of Burlington! Patient Services Representatives are responsible for accurately and expeditiously checking patients in and out for appointments, scheduling new appointments and providing excellent customer service.
High School Diploma or GED
Some experience in a related field or medical office environment
High-level customer service skills including ability to maintain an even tone in the face of conflict.
Good computer skills including accurate data entry and the ability to use Microsoft Office products including Word, Excel and Outlook as well as electronic scheduling systems.
Ability to convey detailed information clearly, ensuring others understand
Ability to self-motivate, attend to and retain detail, and prioritize/re-prioritize with minimum supervision.
Ability to handle a fast-paced and changing environment
Willingness to cover satellite clinics and a variety of shifts as needed.
$39k-44k yearly est. 60d+ ago
Patient Care Coordinator
Bebright
Patient access representative job in South Burlington, VT
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits!
BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time
FULL-TIME HOURS: Monday-Friday, 8 AM-5 PM
WHO WE ARE
At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed.
WHO WE ARE LOOKING FOR
Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments.
Strong communication and interpersonal skills (bilingual a plus).
Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes.
Ability to multitask, remain organized, and thrive in a fast-paced setting.
Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne).
RESPONSIBILITIES
Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information.
Manage scheduling, calls, emails, and all patient insurance updates.
Complete insurance verifications, document eligibility details, and communicate coverage information to patients.
Collect co-pays, estimated patient portions, and past-due balances while following financial policies.
Review patient accounts for accuracy, correct errors, and support claim readiness.
Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues.
Maintain compliant and organized patient records and support smooth patient flow.
Provide excellent customer service while upholding privacy and confidentiality standards.
Maintain professionalism and adhere to company policies.
Perform other duties as needed.
We offer a fun, fast-paced work environment with competitive salaries ($25-27/hr DOE) and excellent benefits. New grads welcome!
Timberlane participates in E-Verify
$25-27 hourly Auto-Apply 39d ago
Patient Care Coordinator
Timberlane Pediatric Dentistry & Orthodontics
Patient access representative job in South Burlington, VT
Job Description
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits!
BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time
FULL-TIME HOURS: Monday-Friday, 8 AM-5 PM
WHO WE ARE
At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed.
WHO WE ARE LOOKING FOR
Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments.
Strong communication and interpersonal skills (bilingual a plus).
Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes.
Ability to multitask, remain organized, and thrive in a fast-paced setting.
Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne).
RESPONSIBILITIES
Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information.
Manage scheduling, calls, emails, and all patient insurance updates.
Complete insurance verifications, document eligibility details, and communicate coverage information to patients.
Collect co-pays, estimated patient portions, and past-due balances while following financial policies.
Review patient accounts for accuracy, correct errors, and support claim readiness.
Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues.
Maintain compliant and organized patient records and support smooth patient flow.
Provide excellent customer service while upholding privacy and confidentiality standards.
Maintain professionalism and adhere to company policies.
Perform other duties as needed.
We offer a fun, fast-paced work environment with competitive salaries ($25-27/hr DOE) and excellent benefits. New grads welcome!
Timberlane participates in E-Verify
$25-27 hourly 11d ago
Patient Access Services Representative - Per Diem
Brattleboro Retreat 4.0
Patient access representative job in Brattleboro, VT
Job Summary: Under the general guidance of the PatientAccess Services Manager and Revenue Cycle Director, the PAS Representative performs financial screening and admission functions necessary to assist patients to access services at Brattleboro Retreat and ensure funding is obtained for all services. The PAS Representative provides excellence in customer service to the Retreat patients and referral agencies, and represents the Retreat in our objectives to respect the patients, families, and communities we serve.
Interact with Retreat departments such as Utilization Review, Referral & Evaluation Services, and Patient Financial Services to ensure correct and timely reimbursement.
QUALIFICATIONS:
Associate Degree or above in a related health care field is preferred. High School diploma or equivalent (GED) is required. Strong and relevant customer service backgrounds will also be considered.
A minimum of three (3) years previous admission/registration experience in a large, complex psychiatric, acute care, or multi-physician group healthcare setting preferred.
A minimum of two years experience working in a behavioral health environment preferred.
A strong, out-going, empathic presentation with the ability to obtain sensitive information from patient's in crisis is an absolute must.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Varies
Per Diem
$41k-45k yearly est. Auto-Apply 60d+ ago
Dental Front Office Coordinator
Select Dental Management 3.6
Patient access representative job in Rutland, VT
Family Dental Associates proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Schedule: Monday - Wednesday 7:45AM - 4:15PM, Thursday 7:15AM - 3:45PM, Friday 6:45AM - 3:15PM
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior front desk experience in a medical or dental office.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
Our Mission & Values:
To make the teams, patients, and practices we support healthier and happier.
$35k-43k yearly est. Auto-Apply 6d ago
Front Office Coordinator
Sdm Payroll Inc.
Patient access representative job in Manchester, VT
Mason Dental is proud that our focus on patients has driven a positive patient experience, best in class employee and dentist retention and satisfaction, as well as substantial growth in our practices. This is an opportunity for you to thrive in an efficient office environment with an outstanding dental team that is well trained and highly motivated. If you enjoy working in a clinically focused, patient centric, fully digital dental office, then we encourage you to apply today.
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
Schedule: Mon & Tues 7:30am-5:30pm, Wed 9:30am-2pm, Thurs. 7:30am-5:30pm, Fri 7:30am-4:30pm.
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Dental office experience preferred.
Dentrix experience strongly preferred.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior front desk experience in a medical or dental office.
People management or staff/ project coordination experience.
Benefits for Full-Time Employees*
Sign-on Bonus, PTO, paid holidays, office closure days
Monthly bonus incentives
Medical, Vision and Dental allowance
401(k) Eligibility
Uniform allowance, as needed
And many more!
*Benefits are subject to change and eligibility*
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Patients, and Practices Happier and Healthier!”
Positive Energy - We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership - Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication - Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal-oriented. We grow always in all ways.
$30k-41k yearly est. Auto-Apply 60d+ ago
Medical Receptionist
Integrated Dermatology 3.8
Patient access representative job in Colchester, VT
Greeting patients for check -in, check-out and answering phones. Posting payments. Demographic and insurance entry/edit. Appointment scheduling. Medical records, processing referrals and any other duties assigned. Maintaining a clean, neat and hygienic work area.
Ensure accurate documentation in chart according to office protocols.
Qualifications
Excellent communication skills in person and on the phone.
Must be friendly, professional and well organized with attention to detail.
Customer service 1 year (preferred)
Job Type:
Full-time: Monday-Friday, 7:30am-4:30pm
Education:
High school diploma or equivalent required
Additional Information
All your information will be kept confidential according to EEO guidelines
$31k-35k yearly est. 1d ago
Patient Account Associate II EDI Coordinator
Intermountain Health 3.9
Patient access representative job in Montpelier, VT
Creates and optimizes EDI connectivity for ERAs, completes and monitors enrollments, manages and maintains payer portals. **Essential Functions** + Develops and implements strategies for adhering to commercial and Government requirements of emerging payment techniques and various payor portal access requirements, not limited to: development of procedures, assessing and communicating reporting and documentation. Establishing processes for the Intermountain system in complying with payor requirements
+ Serves as a subject matter expert for commercial payor requirements and mechanisms for alternative payment methods. Accountable for understanding and communicating the related commercial and regulatory programs payment techniques and portal access requirements.
+ Acts as a technical resource related to portal access and functionality for operational management and staff. Manages and maintains all tickets related to government and commercial payor portals across the organization.
+ Acts as a subject matter expert for the RSC as it relates to EDI enrollments to obtain remittance advice. Acts as a liaison between the organization and vendors, and internal and external partners. Collaborates with interdepartmental leadership and vendors to implement streamlined workflows, training and communication.
+ Supports leadership in coordinating with clearinghouse vendors and works to obtain electronic payments where the clearinghouse contracts are not in place. Creates and provides monitoring and trending reports to the Cash Management Leadership teams. Utilizes reporting to partner with internal and external partners and provide suggested solutions for identified trends
+ Research errors identified by payor payments being sent in means other than EFT/ERA or via clearinghouse. Achieve and maintain electronic payment activity at 100% or as payors allow. Works with clearinghouse to enroll payors and resolve payment/system issues.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned
**Skills**
+ Written and Verbal Communication
+ Detail Oriented
+ EDI Enrollment
+ Teamwork and Collaboration
+ Ethics
+ Data Analysis
+ People Management
+ Time Management
+ Problem Solving
+ Reporting
+ Process Improvements
+ Conflict Resolution
+ Revenue Cycle Management (RCM)
**Qualifications**
+ High school diploma or equivalent required
+ Two (2) years for back-end Revenue Cycle (payor enrollment, payment posting, billing, follow-up)
+ Associate degree in related field preferred
Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings
We are committed to offering flexible work options where approved and stated in the job posting. However, we are currently not considering candidates who reside in California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, documents, monitors, identify equipment and supplies, and be able to assess colleagues' needs.
+ Frequent interactions with colleagues that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately
+ Manual dexterity of hands and fingers to include frequent computer use for typing, accessing needed information, etc
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
$30k-33k yearly est. 60d+ ago
Patient Access Representative (Registration) - Per Diem
Springfield Hospital Inc. 4.3
Patient access representative job in Springfield, VT
Job DescriptionDescription:
The PatientAccessRepresentative will:
Ensure an exceptional patient experience through high-quality customer service and seamless access to hospital and clinical services.
Perfomr key responsibilities include scheduling, insurance verification, obtaining and verifying authorizations, pre-registration, collecting patient financial responsibility, and registration.
Maintain a thorough understanding of standard operating procedures to ensure efficiency and accuracy.
Proactively improve the patient experience while minimizing financial risk.
Demonstrate a commitment to Springfield Hospital's values while actively contributing to its mission and vision.
Requirements:
High School Diploma or GED (
preferred
)
Minimum of one year in a customer service role.
Exemplifies outstanding oral and written communication skills, ensuring clarity, professionalism, and effectiveness in all interactions.
Effectively communicates to facilitate problem-solving, conflict resolution, and collaboration, fostering a positive and productive work environment.
Exhibits strong analytical and critical-thinking skills, proactively identifying and resolving challenges while efficiently managing multiple priorities.
Demonstrates a high level of self-motivation, autonomy, and initiative, consistently driving tasks and projects to successful completion.
Welcomes change and adapts seamlessly to evolving processes, embracing operational workflow improvements without being negatively impacted.
Proficient in Microsoft Office Suite, including Teams, Word, Excel, PowerPoint, Outlook, and other essential applications.
Exhibits proficient and accurate typing skills with efficiency and speed.
Operates and manages the telephone tree system for incoming calls, ensuring efficient call routing and optimal patient experience.
Effectively navigates electronic health record (EHR) systems for patient documentation and record management.
Salary Range: The base rate for this position is $19.00 - $22.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.
$19-22.5 hourly 4d ago
Patient Care Coordinator
Bebright
Patient access representative job in South Burlington, VT
We are looking to hire a Front Desk/Patient Care Coordinator who is excited about a fun and rewarding career in the dental field. This full-time position offers competitive pay and excellent benefits!
BENEFITS: Medical, Dental, Vision, Short-Term/Long-Term Disability, 401k Safe Harbor, PTO, Holiday & Sick Time FULL-TIME HOURS: Monday-Friday, 8 AM-5 PM
WHO WE ARE
At Timberlane Pediatric Dentistry & Orthodontics, our goal is to deliver expert, compassionate care in a comfortable and personalized environment. Our Burlington, South Burlington, Essex Junction, and Shelburne offices maintain a professional yet relaxed atmosphere where both patients and team members feel welcome. This position requires availability to float between all locations as needed.
WHO WE ARE LOOKING FOR
Experience in customer service or administrative roles, preferably in healthcare or dental billing/RCM environments.
Strong communication and interpersonal skills (bilingual a plus).
Working knowledge of dental insurance plans, verification procedures, financial policies, and patient billing processes.
Ability to multitask, remain organized, and thrive in a fast-paced setting.
Willingness to work in multiple office locations (South Burlington, Essex, Burlington, and Shelburne).
RESPONSIBILITIES
Greet patients, assist with check-in, and ensure accurate collection of demographic and insurance information.
Manage scheduling, calls, emails, and all patient insurance updates.
Complete insurance verifications, document eligibility details, and communicate coverage information to patients.
Collect co-pays, estimated patient portions, and past-due balances while following financial policies.
Review patient accounts for accuracy, correct errors, and support claim readiness.
Coordinate with the billing/RCM team to ensure timely claim submission, payment posting, and resolution of outstanding account issues.
Maintain compliant and organized patient records and support smooth patient flow.
Provide excellent customer service while upholding privacy and confidentiality standards.
Maintain professionalism and adhere to company policies.
Perform other duties as needed.
We offer a fun, fast-paced work environment with competitive salaries ($25-27/hr DOE) and excellent benefits. New grads welcome!
Timberlane participates in E-Verify
$25-27 hourly Auto-Apply 41d ago
Patient Coordinator (PC)-Gastroenterology
Dartmouth Health
Patient access representative job in Bennington, VT
Performs receptionist duties, including, but not limited to, meet and greet of walk-in and telephone patients/families Performs patient in-take, including, but not limited to, collecting and/or confirm patient demographic data, creating patient charts, quickly and accurately data-entering patient info into.
Creates and files medical records; ensures all required documentation, signatures, etc. are accurate and complete. Takes action to ensure all required data is complete.
Maintains patient medical records; takes appropriate action to ensure that all records are accurate and up-to-date in accordance with SVHC policies and procedures. Ensures that all records are properly labeled, stored and easily accessed when needed. Will obtain any missing required documentation prior to patient appointment.
Obtains prior authorizations from insurance companies, and coordinates patient referrals to outside physicians/medical facilities for patients as requested.
Provides administrative support for Putnam Medical Group including, but not limited to, patient registration, receipt and distribution of in-coming and out going mail, filing, copying, faxing, light typing, etc. Takes action to ensure that all work is performed in an accurate and timely manner.
Answers and routes telephone calls to appropriate staff
Sorts and delivers in-coming and out-going mail and ensures that mail is delivered to the appropriate person/office in a timely manner.
Participates in Quality Improvement initiatives
Performs other related duties as assigned.
* Area of Interest:Clerical/Administrative;
* Pay Range:$18.50-$20.50;
* Work Status:8:00am - 5:00pm;
* Employment Type:Full Time;
* Job ID:6078
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
$18.5-20.5 hourly 12d ago
Medical Receptionist
Integrated Dermatology 3.8
Patient access representative job in Colchester, VT
Greeting patients for check -in, check-out and answering phones. Posting payments. Demographic and insurance entry/edit. Appointment scheduling. Medical records, processing referrals and any other duties assigned. Maintaining a clean, neat and hygienic work area.
Ensure accurate documentation in chart according to office protocols.
Qualifications
Excellent communication skills in person and on the phone.
Must be friendly, professional and well organized with attention to detail.
Customer service 1 year (preferred)
Additional Information
Job Type:
Full-time
Monday-Friday 7:30 am- 4:30 pm
Education:
High School Diploma or equivalent
Experience
:
Front Desk / Receptionist experience is highly preferred
Dermatology experience is a huge plus
$31k-35k yearly est. 1d ago
Dental Biller
Community Health Centers of The Rutland Region 3.5
Patient access representative job in Rutland, VT
COMMUNITY HEALTH:
Community Health is a primary care network that provides nationally-recognized programs, a focus on wellness, dental, behavioral health and pediatric specialties, walk-in Express Care, a culture of community and quality health care that almost everyone, insured or uninsured, has come to depend on. As an equal opportunity employer, we offer a team-oriented, collaborative work environment for close to 400 employees at eight different locations in Rutland and southern Addison counties.
POSITION SUMMARY:
The Community Dental Biller is responsible for all related billing duties which primarily includes but is not limited to auditing, developing, and managing dental reporting, reconciling billing charges, and other billing related duties.
ESSENTIAL FUNCTIONS:
Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job's purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. The following are the essential functions of the job.
Enters billing charges and payments into practice management system.
Audits dental codes and reconciles within the system for billing.
Audit and follow up with dental claims, including appeals…etc.
Weekly billing statements.
Develop, audit, and analyze dental billing reports as appropriate.
Assist Dental Billing Coordinator with additional duties as needed.
OTHER DUTIES:
Other duties as assigned.
SKILLS REQUIRED FOR SUCCESS:
High school diploma or equivalent
At least 2 years administrative and customer service experience or equivalent. Billing/coding experience preferably in a dental office.
Must be proficient in MSO365 products including but not limited to Microsoft Word, Excel, and MS Outlook and Power Point.
Ability to identify and resolve problems in a timely fashion and analyze information relevant to their role accurately.
Ability to work with finances.
Must be able to maintain confidentiality.
Must have a customer focused attitude, and act in the best interest of the patient.
Ability to communicate clearly: strong oral and written communication skills.
Must demonstrate ability to be thorough, accurate and detail oriented.
HOW WE SUPPORT YOU:
Work Life Balance
Generous Time Off
Medical, dental, and vision insurance.
Health savings account option.
Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
Comprehensive Wellness Program.
$37k-45k yearly est. Auto-Apply 7d ago
Learn more about patient access representative jobs