Patient access representative jobs in Visalia, CA - 130 jobs
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Customer Service Representative
The Sun-Maid 4.2
Patient access representative job in Fresno, CA
The Customer Service Representative (CSR) is a full-time role responsible for managing Ingredient and Export Customers. This individual will demonstrate exceptional commitment to their accounts as they interact with internal and external partners, in alignment with our commitment to ensure exceptional service. Must be an open communicator, collaborator, and self-starter.
Sun-Maid is a world leader for Raisins and dried fruit sales around the world. Sun-Maid is a Grower Cooperative that was founded in 1912 and still running strong 114 years later. Our products can be found in every major grocery store in the USA and Canada, and we export to over 50 countries. Our business is based on our grocery retails items, and as an ingredient supplier to some of the world's largest food manufacturers.
The ideal candidate will embrace our progressive culture, which emphasizes growth, innovation, and collaboration. Sun-Maid fosters a positive work environment through team-building activities and company-sponsored events. As one of the premier employers in the Central Valley, we are committed to expanding our team with individuals who share our values.
Essential Job Duties:
• Primary duty is to manage customer transactions including sales orders, logistics and correspondence.
• CSR is the primary contact point for day-to-day transactions, both internal & external.
• Communications with customers, brokers, Sun-Maid Sales, Shipping and others is a daily responsibility.
Customer management involves the following duties:
Set up new Customers as needed
Enter and manage customer orders daily
Oversee Customer contracts
Manage Export bookings & customs paperwork
Manage Customer promotions, promotional claims & disputes
Obtain and process credit/deduction documentation from Brokers or Customers.
Manage broker activities, including processing payments, adjustments and managing deductions
Ensure pricing on orders is correct and price lists are maintained
Coordinate customer requested returns
Prepare/review Customer Export documents including bank drafts, certs of production, organic certificates and quality documents
Sun-Maid internal collaboration involves the following duties:
Coordinate with Operations for production scheduling of customer specific items to meet demand
Notify supervisors and sales teams of Customer issues and assist in resolution.
Request freight pricing, coordinate shipment scheduling and freight payment processing with the Transportation team.
Work with Demand Management & Whse Reconciliation to help manage inventory at our forward warehouses.
Assist Accounts Receivable with short payments or overdue invoices.
Ability to handle one's own workload while providing back-up to other team members as needed
Ancillary Job Duties:
• Support implementation of new business solutions and/or procedures to improve accuracy and efficiency.
• Perform additional duties, as needed, by the company.
Requirements
Education and Experience:
Minimum AA degree preferred but not required.
Minimum 2 years of customer service experience preferred, ideally in a manufacturing environment.
Proficiency in Microsoft Excel, Word and PowerPoint.
Strong problem-solving skills, organizational ability, and sound business judgment.
Excellent communication skills (written and verbal).
Excellent math skills and accounting skills recommended.
Ability to manage multiple tasks simultaneously.
Collaborative team player with a positive attitude and strong work ethic.
Salary Description $22-$26/hr
$22-26 hourly 5d ago
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Customer Service Representative
Norma Group 4.2
Patient access representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service RepresentativeVisalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
* Sales and Growth
* Identify upsell and add-on product opportunities by asking probing questions to identify product need.
* Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
* Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
* Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
* Communication of product promotions to customers through outbound calls.
* Record complete and accurate information on job leads through inbound calls.
* Sales region main point of contact for general customer service requests.
* Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
* Other
* Support ISR and ISA in providing written job quotes as needed
* Support ISR and ISA in logging information in the Salesforce as needed
* Answer inbound calls in a timely and professional manner; meeting customers expectations.
* Regional point of contact for distributors and sales representatives
* Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
* Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
* Generate and processing of profoma invoices
* Other projects and assignments as designated by Supervisor
* Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
* Demonstrate exceptional interpersonal communication and relationship building techniques.
* Have the ability to work in a diverse and dynamic team environment.
* Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
* Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
* Solid aptitude for learning new tools, processes and techniques.
* Exceptional verbal and written communication skills.
* Strong organization skills.
Minimum Qualifications
* Demonstration of the competencies and skills listed above.
* Two or more years of experience in a customer service, sales or call center environment with increasing responsibility.
* NDS product and business knowledge or experience in a similar industry.
* Working knowledge of Syspro or similar ERP system.
* Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
* Ability to effectively work cross functionally.
Desired Qualifications
* Bachelor Degree
* Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
$31k-37k yearly est. 60d+ ago
Clinical Support Associate
Dhillon Healthcare Group
Patient access representative job in Visalia, CA
Qualifications
Seva Hospice is a locally owned and operated company of experienced hospice providers with a desire to serve the communities we live and work in. Due to growth, we are looking for an experienced Clinical Care Coordinator to join our dynamic team. This is a full-time position in our office in Visalia, CA.
Your presence and services should bring comfort to the person who faces the end of their lives and help them reach acceptance and peace of mind. A compassionate nature and excellent interpersonal skills will make you a good candidate for this position. Our goal is to help patients live their final days with dignity and comfort.
Benefits
Competitive hourly pay
Medical benefits
401k matching
Supportive and friendly work environment
Requirements
Hospice experience preferred
At least two (2) years related experience, preferably in scheduling, medical records or medical office coordination.
Competency with Microsoft Office suite of programs, including Word, Excel and PowerPoint.
Strong understanding of the hospice philosophy.
Demonstrated ability to maintain performance in a fast-paced, heavy work environment while paying great attention to detail.
Strong interpersonal and communication skills.
Ability to deal tactfully with customers, clinical staff and the community.
Responsibilities
Manages all daily clinical records functions.
Protects all clinical records through the maintenance of control procedures for all open and closed records.
Forwards copies of clinical records to authorized users according to policy.
Completes an administrative record audit following patient discharge and forwards the record to the Clinical Supervisor for clinical audit.
Monitors aged unsigned physician orders and submits second and third requests for signed orders to overdue physicians, calls or visits the offices of seriously overdue physicians.
Ensures accurate and prompt filing and retrieval of clinical records.
Maintains patient confidentiality and protects operations by monitoring confidential information.
Ensures compliance with all state, federal, and CHAP regulatory requirements.
Maintains positive working relationships with patients, families, clinical staff and community partners.
Assists in coordinating care with community partners including preparing plan of care update documents, communicating scheduled care conferences and faxing physician orders as needed.
Provides back-up office assistance including answering phones promptly and efficiently. Responds to messages appropriately and disseminates information to the appropriate persons.
Maintains patient confidentiality and protects operations by monitoring confidential information.
Provides support to clinical staff by means of back office support.
Responds to messages appropriately and disseminates information to the appropriate persons.
Participates in patient survey activities, documents findings and notifies appropriate supervisor of any dissatisfied customers.
$41k-61k yearly est. 10d ago
Sales Customer Service Representative ($1000 Hiring Bonus)
Neri Insurance Agency Dba Fiesta Auto Insurance
Patient access representative job in Visalia, CA
Join Fiesta Auto Insurance - Where Careers Take Off***$1000 HIRING BONUS OPPORTUNITY***
Are you ready to launch a rewarding career!? At Fiesta Auto Insurance, we don't just offer jobs-we offer careers with purpose, growth, and serious potential. No experience? No problem. We'll pay for your training and help you get licensed as an insurance agent in 30-45 days!
What You'll Love About Working With Us:
Hiring Bonus: Earn a $1000 retention-based sign-on bonus (restrictions apply)
Competitive Compensation: GUARANTEED hourly base pay, PLUS commission, AND bonuses
Paid Training: We'll cover your training and help with insurance licensing costs
Direct deposit every Friday
Mileage Reimbursement
Benefits: vacation, free dental, affordable vision, health insurance, and 401(k) matching
Supportive and team-oriented work environment
Become a Certified Tax Preparer and earn commission during tax season
What You'll Do Every Day:
Deliver outstanding customer service and build lasting client relationships
Educate clients on insurance options and recommend appropriate coverage
Process insurance sales, payments, renewals, and policy changes
Assist with local marketing and perform daily office tasks
Contribute to a high-energy, goal-oriented team environment
What We're Looking For:
Motivated, professional, and customer-focused individuals
Valid work authorization
Reliable transportation
Bilingual (English/Spanish) preferred
Available Monday-Friday 9am-7pm, Saturday-Sunday 9am-5pm
Willingness to obtain a Personal Lines Insurance License (we'll help you)
Background check required during licensing process
Ready to build a future with us? Apply now and start your journey with Fiesta Auto Insurance.Work schedule
Weekend availability
Holidays
Day shift
Overtime
Supplemental pay
Bonus pay
Other
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Referral program
Employee discount
Paid training
Mileage reimbursement
$32k-41k yearly est. 60d+ ago
Scheduler
Electrical Power Source Fresno
Patient access representative job in Fresno, CA
Job Description
Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
Manages department schedule by maintaining calendars for department personnel and arranging meetings.
Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Pull Permits with PG&E and different city permits when needed
Schedule and coordinate inspections with City or PG&E Inspectors for completion of projects.
Contributes to team effort by accomplishing related results as needed.
Knowledge on how to use Service Titan
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$40k-69k yearly est. 13d ago
Patient Care Coordinator - Front Office
Skin and Cancer Institute
Patient access representative job in Fresno, CA
Job Description
Join Our Team at Skin and Cancer Institute!
Are you passionate about dermatology and skin health? Do you thrive in a dynamic, patient-focused environment? Skin and Cancer Institute is looking for dedicated professionals to join our team!
Why Join Us?
At Skin and Cancer Institute, we are committed to excellence in dermatology, skin cancer treatment, and cosmetic procedures. We offer a supportive and collaborative work culture where your skills and dedication make a real impact.
Summary of Position
Work Location: 6181 N. THESTA AVE., STE.104 | FRESNO, CA 93710
The Patient Care Coordinator serves as the first point of contact for patients and visitors, ensuring a welcoming and professional environment. This role is responsible for managing front desk operations, scheduling appointments, verifying insurance, collecting payments, and supporting clinical staff with administrative tasks. The ideal candidate will demonstrate excellent communication skills, attention to detail, a commitment to patient care and confidentiality, and maintain professional grooming and appearance at all times
What You'll Do:
Essential Duties & Key Responsibilities
Courteously check patients in and out according to our Customer Service standards.
Asking every patient for a google review.
Maintaining timely, professional, and consistent communication across Teams, Klara, and email throughout scheduled work hours.
Verify primary and secondary insurance prior to scheduled visits in accordance with protocols.
Follow all HIPPA regulations, keep patient personal and financial information confidential.
Collect appropriate dues. (co pays, co-insurance, deductibles); obtain CCOF for eligible patients.
Document payment notes; balance and reconcile payments collected during your work shift.
Maintain and update provider schedules as needed within company guidelines.
Schedule and confirm patient appointments in accordance with protocols.
Maintain patient charts; ensure patient demographic and insurance information is verified and updated for each visit.
Create / prepare superbills accurately and in a timely manner.
Anticipate, manage, and respond positively to changing conditions, i.e. extended wait times.
Deescalate/resolve patient grievances with effective and kind communication.
Keep the front office and patient waiting areas neat and orderly to maintain our high standards.
Other duties are assigned to assist with the overall function of your location.
Ability to know the difference between HMO, PPO, POS and Medicare insurances. Which requires auth. referral
Ability to input the correct payor ID or name and address into EMA.
Collecting all pertinent information at check in. (NPP, INS & ID, Demos, CCOF)
Updating the PA log, ensure codes are entered correctly.
Closing tasks - end of day is accurate and uploaded to share drive.
Collecting cosmetic sales in lightspeed.
Maintain a clean and organized reception area and restroom facilities.
What We're Looking For:
Required Skills & Abilities
Strong customer service and interpersonal skills
Effective verbal and written communication skills
Knowledge of primary and secondary insurance types, billing, and documentation procedures
Proficiency in Microsoft Office and EMA software and Lightspeed
Ability to stay focused on tasks to be accomplished while working in dynamic situations
Ability to maintain HIPAA confidentiality and professionalism
Confidently and professionally ask for and process financial payments
Education & Experience
High school diploma or equivalent required.
1-2 years of experience in a medical office or customer service role preferred.
Familiarity with HIPAA regulations and healthcare operations.
Additional training or certification in medical office administration is preferre
EQUIPMENT & SOFTWARE OPERATION
The incumbent in this position may operate any/all of the following equipment:
Microsoft 365 apps, Fax, Email, iPad, EMA, Lightspeed, Klara, POS/CC Terminal, Availity, Insurance Portals, Telehealth
What We Offer:
Competitive salary and benefits
Health, dental, vision, and ancillary insurance options
401K retirement savings
Paid time off
Professional development opportunities
Supportive and fair work environment
Apply Today! Be a part of a dynamic team that's transforming skin health. Submit your resume and cover letter to *******************. We can't wait to meet you!
#HealthcareJobs #DermatologyCareers #JoinOurTeam #NowHiring
$33k-52k yearly est. Easy Apply 7d ago
Patient Care Rep
Sonrava Health
Patient access representative job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
* Set and achieve personal sales goals while supporting the goals of the team.
* Greet patients in a timely, professional, and engaging manner.
* Introduce new patients to the office and staff.
* Provide patient consultations and communicate information about recommended treatments.
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
* Nurture the patient relationship to encourage patient retention.
* Work as a team player to ensure each customer receives the best service possible.
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
* Minimum of high school diploma or equivalent required.
* Customer service focused.
* Excellent time management and organizational skills.
* Preferred dental office experience.
* Preferred experience with dental insurance.
* Preferred experience with Denticon/Dentrix.
Skills and Abilities:
* Two (2) years of sales, customer service or related work experience.
* Bilingual Spanish-English skills preferred.
* Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
* Ability to quickly learn new procedures and processes.
* Excellent communication and interpersonal skills
* High level of ownership, accountability, and initiative
* Friendly, outgoing, and motivated personality
Work Environment and Conditions:
* Travel as needed for training and to perform job functions.
* Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
* Potential of prolonged sitting and standing
$34k-43k yearly est. Auto-Apply 60d+ ago
Patient Care Rep
Sonrava
Patient access representative job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
Set and achieve personal sales goals while supporting the goals of the team.
Greet patients in a timely, professional, and engaging manner.
Introduce new patients to the office and staff.
Provide patient consultations and communicate information about recommended treatments.
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
Nurture the patient relationship to encourage patient retention.
Work as a team player to ensure each customer receives the best service possible.
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
Minimum of high school diploma or equivalent required.
Customer service focused.
Excellent time management and organizational skills.
Preferred dental office experience.
Preferred experience with dental insurance.
Preferred experience with Denticon/Dentrix.
Skills and Abilities:
Two (2) years of sales, customer service or related work experience.
Bilingual Spanish-English skills preferred.
Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
Ability to quickly learn new procedures and processes.
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
Friendly, outgoing, and motivated personality
Work Environment and Conditions:
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
Potential of prolonged sitting and standing
$34k-43k yearly est. Auto-Apply 5d ago
Care Coordinator
Description ACHC
Patient access representative job in Lemoore, CA
ACHC is a Federally Qualified Health Center and licensed primary care clinic. We provide medical and dental care, with additional specialists in Chiropractic, Internal Medicine, Neurology, Pediatrics, Psychology, Podiatry and Optometry. ACHC Clinics are located across Fresno, Kings and Tulare counties.
SUMMARY
The Care Coordinator works in partnership with patients and providers to promote timely access to needed care, comprehension and continuity of care, and the enhancement of patient well-being. The Care Coordinator addresses gaps in care and promotes timely access to appropriate care, increasing the utilization of preventative care and healthy behaviors to improve the health of the population at risk.
RESPONSIBILITIES
Monitors Gap in Care reports to assist in getting patients the appropriate appointments and/or interventions.
Consult and communicate with patients and family members to discuss their health problems.
Consult and collaborate with other health care providers and specialists to set up patient appointments and treatment plans.
Care management coordination of non-clinical services such as transportation.
Attend ongoing training to keep abreast of new developments in health care.
Treat patients with empathy and respect and conduct oneself in a professional manner.
Comply with organizational guidelines and health care laws and regulations.
Document Client services in medical record.
Initiate outreach as necessary.
Make outbound calls to patients for wellness checks and scheduling appointments. Log information into the system and document all calls to provider offices. Gather charts and information.
Plan and execute health events
Coordinate and manage patient hospital discharge process in a timely manner
Qualifications
SKILLS
Interact in a courteous helpful manner with patients, clients, and staff.
Exudes patience and compassion.
Advanced organization skills.
Time management skills.
Exceptional documentation skills
Excellent customer service.
Works effectively with a diverse population and positively in a teamwork environment.
Excellent verbal, written communication and interpersonal skills to enhance interactions with staff, patients, patient's families, physicians, and other health care organizations.
Ability to work with clinical staff and handle workload for more than one provider.
Knowledge of medical terminology (CPT & ICD-10 codes).
Commitment to the concepts of preventative health care programs and team approach to health care delivery.
Ability to learn about patients and their health care needs and be sensitive to patient circumstances.
Computer skills and proficiency in Microsoft Word, Excel, and Outlook.
Strong analytical thinking and the ability to handle multiple tasks concurrently.
A general understanding of insurances: Commercial & Medicaid
Experience with Motivational Interviewing or willingness to learn concept and incorporate competency into work.
Strong knowledge of patient navigation.
Ability to build relationships with different types of people, including clients, organization members, and members of the health care team.
EDUCATION/EXPERIENCE
Associate degree preferred
At least 1 year minimum of case management experience
Computer literacy required
Strong understanding of cultural competency with the target population.
PHYSICAL REQUIREMENTS
Hearing: Adequate to perform job duties in person and over the telephone.
Speaking: Must be able to communicate clearly to patients in person and over the telephone. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens.
Cognitive: Aptitude to complete tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for decision making, problem-solving, and comprehending.
Other: Requires occasional lifting and carrying items weighing up to 20 pounds unassisted. Requires frequent bending, reaching, and repetitive hand movements (specifically keyboarding and writing), standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular work shift.
Aria Community Health Center participates in E-Verify.
Aria Community Health Center is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
$33k-52k yearly est. 10d ago
Commercial Lines CSR
The Misch Group
Patient access representative job in Fresno, CA
Job DescriptionDescription We're looking for a motivated and detail-oriented Account Representative / Assistant Account Manager to join our growing Transportation Department in our Fresno office. This is an excellent opportunity for someone with a few years of experience in an assistant-level role who is eager to build a long-term career in the insurance industry.
As a key member of our service team, you will support our Account Managers and learn the ins and outs of the transportation insurance sector. Your primary focus will be to assist with daily service tasks while developing the skills and knowledge needed to manage your own book of business. This is a dedicated training path designed to promote you to an Account Manager role within our team.
This position is based in our Fresno office. While we may consider a hybrid schedule, this is not a remote position, as we believe in the value of in-person collaboration and mentorship.
Key Responsibilities
Assist Account Managers with servicing a diverse book of transportation accounts.
Process endorsements, certificates of insurance, and other client requests.
Communicate with clients, carriers, and underwriters to resolve issues and gather information.
Maintain accurate client files and documentation in our agency management system.
Learn about various transportation sectors, including trucking and other specialized areas.
Support the team with administrative tasks as needed.
Skills, Knowledge and Expertise
You have 2+ years of experience in an assistant or similar support role, preferably within a professional office environment.
You are highly organized and have excellent attention to detail.
You are a clear and confident communicator, both written and verbal.
You are proactive, a quick learner, and dedicated to your professional growth.
You are comfortable working in a team-oriented environment.
Insurance industry experience is a plus, but not required.
Benefits
A clear and structured path to becoming a full-fledged Account Manager.
Dedicated mentorship and training from experienced industry professionals.
A collaborative and supportive team environment.
Competitive salary and benefits package.
$32k-41k yearly est. 4d ago
Customer Service Representative - State Farm Agent Team Member
Kevin Lowry-State Farm Agent
Patient access representative job in Fresno, CA
Job DescriptionBenefits:
Bonus based on performance
Paid time off
Profit sharing
Training & development
ROLE DESCRIPTION: As a part time customer service representative, you will support the account management team in servicing our existing clients and handle special projects that are outside the normal day to day service. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and team-oriented candidate we are searching for. We anticipate internal growth opportunities for especially driven and customer minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Participate in a team-oriented service environment to support customer needs.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Licensed with agency experience a strong plus.
$32k-41k yearly est. 30d ago
Customer Service Rep - Cashier
Red Triangle Oil Company
Patient access representative job in Fowler, CA
Job Description
76 Gas Station (Fowler, and Fresno Locations)
We are looking for a talented and hard-working Gas Station Customer Service Attendant to join our team. The perfect fit for our team are individuals who are self-motivated, dependable, and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
Full-time and part-time positions are available.
Essential Functions:
Provide exceptional customer service service.
Conduct all cashier activities accurately, safely, while following company guidelines
Maintain cash drawer, secure all funds in safes, and perform cashier reconciliation at each end of shift to ensure accurate management of sales.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Effectively manage food service and beverages to ensure maximization of sales
Stock goods and continuously ensure shelves are full of products.
Benefits:
Competitive pay.
Multiple health plan options, including vision and dental for you and your dependents.
Health Care Flexible Spending Account
Financial benefits including matching 401(k) and stock purchase plan.
Company-paid life insurance and optional voluntary whole life coverage.
Company-paid Short- and Long-term disability insurance, including AD&D.
A generous number of vacation days each year, 8 paid holiday's
Supplemental Paid Sick Leave in addition to regular sick leave.
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$32k-41k yearly est. 13d ago
Front Office/Customer Service Representative
Closets By Design Fresno 4.1
Patient access representative job in Fresno, CA
Job DescriptionWe are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Benefits
Listed pay of $k includes base pay.
Paid training and ongoing professional development
Paid holidays and paid time off.
Retirement benefits.
Open door policy with your manager.
Responsibilities
Answer and direct incoming phone calls and be responsible for booking appointments.
Manage designers appointment calendars in CRM.
Greet visitors and assist with office support needs.
Deliver administrative support for office staff, sales team, and production/installation department.
Complete general office duties with strong verbal and written communication skills.
Requirements
No degree is needed. We are looking for candidates with office experience.
Proficient in Microsoft Office.
Excellent phone etiquette.
Strong personal organizational skills.
Strong work ethic.
Strong verbal and written communication skills.
Customer oriented, friendly and enthusiastic.
Closets by Design - Overview
Closets by Design is a nationally recognized leader in home organizing systems.
We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.
Closets by Design - Our Values
Serve Others
Be a Problem Solver
Trust the Process
We respond to all candidates within 24 hours and complete hiring in 7 days.
$31k-39k yearly est. 22d ago
FINANCIAL COUNSELOR - Credit & Collections Dept - Full Time - Days
Sierra View Local Health Care District 4.0
Patient access representative job in Porterville, CA
PATIENT POPULATION: The patient population served can be all patients, including geriatric, adult, adolescent, pediatric, and newborn. This also includes services which affect facility staff, physicians, visitors, vendors and the general public.
POSITION SUMMARY:
Under the direct supervision of the Administrative Director of Revenue Cycle and the Manager of Patient Financial Services, the Financial Counselor is responsible for assisting the Hospital's uninsured or under insured patients with navigation of the process related to applying for various government sponsored healthcare programs. The above should be carried out within the regulations and guidelines of Medicare, Medi-Cal and commercial insurance contracts.
Must be able to work normal/scheduled working hours to include Holidays, call-backs, weeknights, weekends, and on-call. Agrees to participate, as directed, in emergencies and community disasters during scheduled and unscheduled hours. As a designated disaster service worker you are required to assist in times of need pursuant to the California Emergency Services Act.
(Gov't. Code §§ 3100, 3102)
Needs to recognize that they have an affirmative duty and responsibility for reporting perceived misconduct, including actual or potential violations of laws, regulations, policies, procedures, or this organization's standards/code of conduct.
The employee shall work well under pressure, meet multiple and sometimes competing deadlines; and the incumbent shall at all times demonstrate cooperative behavior with colleagues and supervisors.
EDUCATION/TRAINING/EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To perform this job successfully, two (2) years of Patient Accounting in a Hospital, Medical Provider or large Physician practice experience preferred. Must be bilingual (Spanish), have some medical billing and/or follow up experience. Should have knowledge of Medi-Cal, County, and other indigent opportunities; Medicare and/or Medi-Cal guidelines.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence if required. Individual must be bilingual in English/Spanish.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages if required.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Should be able to work well under pressure and multi-task.
To perform this job successfully, an individual should have knowledge of office machines and computer data entry, computer billing systems, and Microsoft applications."
LICENSURE/CERTIFICATIONS:
To perform this job successfully, an individual should be a high school graduate or equivalent preferred.
Responsibilities and Essential Functions:
*Indicates Essential Function
1 * Secures inpatient accounts by conducting interviews with the Hospital's uninsured patients and/or family members for the purpose of evaluating the patient's qualification for government programs. Assists patient by initiating application/information gathering for programs.
2 * Collaborates with the on-site county worker to ensure uninsured or underinsured patients are properly linked to the appropriate government sponsored program.
3 * Meets or speaks with collection representatives, patients or any other individuals that have legal rights or obligations on accounts to assist in the prompt resolution of outstanding patient accounts receivable.
4 * Collaborates with Case Management and the Authorization Coordinator to ensure compliance with the Medicare Life Time Reserve requirements.
5 * Assists patients with contacting insurance companies and/or billing department when questions arise concerning services covered and payment of services.
6 * Assists patients with making installment contract agreements pre or post services. Verifies eligibility for Medicare patients in the system and notes accounts in HIS system.
7 * Knowledgeable in government sponsored program rules and regulations. This shall include knowledge in completing government sponsored program forms. Reviews state and federal bulleting and memos to keep informed of any new regulations.
8 * Monitors and maintains large caseload of patient accounts in an efficient and organized manner. This shall include the entire caseload being worked with documentation on the accounts in the HIS system.
9 * Documentation reflects compliance with established Hospital policies and procedures.
$46k-59k yearly est. 4d ago
Customer Service Representative - State Farm Agent Team Member
Arianna Ontiveros-State Farm Agent
Patient access representative job in Dinuba, CA
State Farm Insurance Agent located in Dinuba, CA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Arianna Ontiveros Insurance Agency, Inc State Farm Office, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Simple IRA
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Bilingual - Spanish preferred
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$32k-41k yearly est. 19d ago
Insurance Specialist, CSR Dinuba CA
Neri Insurance Agency
Patient access representative job in Dinuba, CA
Fiesta Auto Insurance has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Compensation:
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Qualifications
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem-solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.
$32k-41k yearly est. 10d ago
Insurance Clerk
Conalep
Patient access representative job in Fresno, CA
The insurance clerk will be responsible for providing administrative support to insurance agents and customers.
They will perform a variety of tasks including data entry, filing, answering phones, and responding to customer inquiries
Responsibilities:
1. Process claims generated by the computer system on a daily basis.
2. Complete claims that lack required information by researching appropriate sources of information.
3. Enter all remittances into the computer system and apply them to the appropriate patient and carrier. Notify the Insurance Supervisor of overpayments and payments in error for follow-up.
4. Follow-up on rejected claims and re-submit or bill the patient if applicable.
5. Enter all OB encounters on daily basis.
6. Maintain up-to-date files.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
$31k-38k yearly est. 60d+ ago
Scheduling Coordinator (31173)
Ime Resources
Patient access representative job in Fresno, CA
ExamWorks is looking for a Scheduling Coordinator to join our team in Fresno, CA!
As a Scheduling Coordinator, you'll be the superhero behind the scenes, helping to coordinate appointments and support our clients, physicians, and examinees with ease.
Perks of the Role:
Full-time position: Monday-Friday,
Competitive pay: $21 to $22 per hour
Start ASAP: We're looking for someone who's ready to jump in and get trained-we'll have you hitting the ground running in no time!
Duties and Responsibilities Include:
Schedules examinations through IME Centric or office specific system database.
Schedules and confirms appointment dates and times with physicians' offices.
Communicates with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
Coordinates with the client to obtain required medical records prior to examination.
Prepares the chart by ensuring all records required are included, creates a cover letter detailing specific client questions, issues, and service requests and routes to the provider and/or to the exam location prior to examination.
Prepares and sends exam notification letters daily.
Communicates with physicians, clients and or examinees regarding any schedule changes. Responsible to submit client invoice and/or issue to accounting if charges are incurred.
When required, responsible for ensuring prompt pre-payment for services issued.
Coordinates ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed. Ensures the appropriate steps are taken to cancel and/or reschedule services upon appointment change or cancellation.
Handles and responds promptly to incoming calls, e- mails or faxes from physicians or clients requesting report status and/or information.
Provides support and/or coverage to satellite offices as needed.
Arrange lodging and or transportation for out-of-town examinees, assists with directions, etc.
Processes mail, deliveries and shipments as needed.
Participate in various educational and or training activities as required.
Perform other duties as assigned.
Qualifications
Education and/or Experience
High school diploma or equivalent required.
A minimum of one year related experience; or equivalent combination of training and experience.
Experience in a medical office preferred.
QUALIFICATIONS
Ability to consistently handle multiple phone lines with heavy call volume.
Ability to operate computer, fax, copier, scanner, and telephone.
Must be able to type a minimum of 35 W.P.M.
Ability to follow instructions and respond to upper managements' directions accurately.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws
$21-22 hourly 10d ago
Credentialing Specialists
Armada Ltd. 3.9
Patient access representative job in Fresno, CA
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
$42k-59k yearly est. 23d ago
Care Coordinator-ECM - Delano CHC
Clinica Sierra Vista 4.0
Patient access representative job in Delano, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Care Coordinator-ECM who:
The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools.
Essential Functions:
Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care.
Assign patients to provider panels ensuring balance.
Receives monthly panel report and reviews PCP assignments.
Determines continuity percentages for each provider - assure that majority of visits with PCP
Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment.
Collaborates with appropriate site.
communication with outside provider to ensure continuity.
Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization.
Run, manage and analyze standard CSV reports.
Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc.
Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements.
Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals.
You'll be successful with the following qualifications:
Education: Medical Assistant certification or program completion preferred.
Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc.
Bilingual (Spanish-English) preferred.
Maintain excellent internal and external customer service at all times.
Maintain the highest degree of confidentiality possible when performing the functions of this department.
Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
Must be able to work independently, handling high volume and multiple tasks.
Must be reliable with attendance.
Must be highly organized and detail oriented.
Possess knowledge of modern office equipment, systems and procedures.
Ability to multi-task and work efficiently in a potentially stressful environment.
Ability to apply common sense understanding when carrying out detailed written or oral instructions.
Must have excellent verbal and written communication skills.
Ability to effectively present information and respond to questions from internal and external customers.
Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors.
Teamwork skills a must.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$34k-41k yearly est. Auto-Apply 60d+ ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Visalia, CA?
The average patient access representative in Visalia, CA earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Visalia, CA
$37,000
What are the biggest employers of Patient Access Representatives in Visalia, CA?
The biggest employers of Patient Access Representatives in Visalia, CA are: