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Patient access representative jobs in Waco, TX

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Patient Access Representative
Scheduling Specialist
Patient Service Representative
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Patient Coordinator
Authorization Specialist
Customer Service Representative
Medical Receptionist
  • Patient Service Representative

    Prokatchers LLC

    Patient access representative job in Temple, TX

    Responsible for professionally and enthusiastically answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, troubleshoot problems and provide information on behalf of the institution. Identifies and resolves discrepancies or missing information and accurately enters data into the electronic medical record system. Verifies insurance coverage or determines patient self-pay responsibility and provides cost information. Schedules healthcare appointments based on need, patient request and in accordance with system and clinic guidelines. Interprets physician orders to schedule appointments and ancillary tests. MINIMUM REQUIREMENTS ADDENDUM Must pass PSS or CCS training program and successfully complete competency exam to maintain position. Experience Preference: Prior customer service experience is strongly preferred
    $28k-35k yearly est. 3d ago
  • Patient Access Specialist

    Waco Family Medicine

    Patient access representative job in Bellmead, TX

    Job Details Experienced Bellmead, TX Full Time High School DayDescription Receive incoming calls from new and established patients to schedule medical appointments. Determine patient status (new or established) and update or create Epic and Medicaider charts with accurate demographics. Add household members to family lookup and create guarantor accounts. Schedule Qmatic appointments for financial assistance screening. Verify active insurance coverage (Medicaid, Medicare, Marketplace, Tricare, commercial plans) and update patient charts. Educate patients on Good Faith Estimates and financial responsibility. Screen patients for eligibility for in-house programs (Good Health Card, Title V, Family Planning Program) and state programs (Medicaid, CHIP, Healthy Texas Women's Program). Collect and review supporting documents uploaded via patient portal. Complete certification processes in Medicaider for all applicable programs. Contact patients to communicate eligibility determinations and guide them through signing required documentation. Follow up on state program applications and liaise with HHSC for additional information requests. Create and assist patients with MyChart accounts, including password resets. Call self-pay patients with upcoming appointments to educate them on financial assistance options. Maintain accurate documentation of all interactions and updates in Epic and Medicaider. Demonstrates a commitment to the mission, core values, and goals of Waco Family Medicine and its healthcare delivery, including the ability to deliver exceptional patient focus with quality, compassion, and respect. Other duties as assigned by supervisor. PHYSICAL AND MENTAL REQUIREMENTS: Visual and auditory accuracy Shift length: 8-9 hours Indoor setting Continuous use of computer, calculator Long periods of sitting and walking Frequent use of telephone Continuous repetitive grasping and manipulation of both hands Continuous conversational communication Occasional reaching, standing, squatting, bending, kneeling, twisting and climbing Occasionally carrying, lifting, pushing, and pulling up to 25 lbs. Infrequent use of personal transportation (possess a valid Texas driver's license and appropriate liability insurance) Occasionally working in confined, noisy, dusty areas Understand/carry out simple/detailed, oral/written instructions Memorize and retain instructions Read and interpret detailed specifications. Qualifications Patient Access Specialist REPORTS TO: Director of Billing Operations JOB SUMMARY: The Patient Access Specialist serves as the first point of contact for patients seeking care and financial assistance. This role is responsible for scheduling appointments, verifying insurance coverage, creating and updating patient records, assisting with financial assistance programs, and ensuring patients have access to care without financial barriers. Specialists also manage eligibility certifications for in-house and state programs, follow up on applications, and provide education on cost transparency and MyChart access. EDUCATION AND EXPERIENCE: High school diploma or equivalent; associate degree preferred. Minimum of 1-2 years of experience in healthcare registration, billing, or patient financial services. Knowledge of Medicaid, CHIP, and other state assistance programs preferred. SKILLS: Strong customer service and communication skills to interact effectively with patients and staff. Ability to maintain accurate patient records and verify insurance coverage. Proficiency in Epic, Medicaider, and Microsoft Office Suite, Knowledge of healthcare billing fundamentals, financial assistance programs, and organizational policies. Ability to manage multiple tasks in a fast-paced environment and prioritize work efficiently. Attention to detail and strong problem-solving skills. Commitment to providing excellent service and removing barriers to care. Ability to exercise initiative, judgment, and discretion to achieve organizational objectives. Contribute to a team environment supporting diversity, equity, inclusion, and belonging. Identify and communicate challenges in day-to-day activities.
    $27k-35k yearly est. 1d ago
  • Customer Service Representative

    Glad Solutions 3.5company rating

    Patient access representative job in Harker Heights, TX

    We're seeking positive, energetic and outgoing Customer Service Representatives that can help our customers with product questions quickly and efficiently. You will be responsible for helping customer by providing product and service information and resolving any technical issues. No experience is required, we provide training. Join the fastest growing team in Texas! We are seeking Entry Level Customer Service Representatives to join our team. Our Award Winning Team will provide hands on product training and continuous mentoring to help ensure your success. Seize the opportunity to grow your career today! Customer Service Associate Duties and Responsibilities: * Provide accurate and valid information for the customers * Answering client questions * Assist clients find what they are looking for * Retain a positive and professional voice at all times * Handle order Transactions Customer Service Associate Requirements: * A high school diploma or GED or an appropriate equivalent * Successful completion of training offered * Good communications skills * Must be 18+ years of age * Ability to build rapport with clients
    $31k-35k yearly est. 60d+ ago
  • 25-26 MHS Registrar

    ESC Region 12 4.1company rating

    Patient access representative job in Waco, TX

    Job Title: Registrar Reports to: Campus Principal Dept./School: Campus Assigned Exemption Status: Non-Exempt / 226 days Date Revised: 12/3/2025 Salary calculations will be commensurate with job experience. Primary Purpose: Responsible for maintaining student records at the campus level. Process student enrollment, transfers, and withdraws for the campus. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills/Abilities: Ability to maintain accurate and auditable records Ability to use personal computer and software to develop or maintain spreadsheets and databases, and do word processing Proficient typing, keyboarding, and file maintenance skills Basic math skills Strong organizational, communication, and interpersonal skills Experience: Three years clerical experience Major Responsibilities and Duties: Records, Reports, and Correspondence 1. Maintain physical and computerized records including student cumulative folders, progress and failure reports, class rosters, schedule changes, and grade books. 2. Process new student records, including requesting transcripts and records from other schools, setting up cumulative folder, and entering student data into appropriate databases. 3. Coordinate grading process, including processing of scan sheets, verification and correction of grades, and printing and distribution of report cards. 4. Process and transmits requests for student information, including student transcripts for colleges and universities. 5. Prepare and distribute University Scholastic League (UIL) eligibility lists. 6. Calculate grade point averages, class rank, and prepare honor rolls. 7. Assist counselors with enrollment, withdraws, and transfer of students and process applicable records. 8. Assist campus administration and counselors with the preparation of reports and student data information. Other 9. Prepare and distribute student identification cards, bus passes, and parking stickers. 10. Coordinate the ordering and distribution of all graduate materials, including caps and gowns and diplomas. 11. Maintain confidentiality of information. Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Standard office equipment including personal computer and peripherals. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions, frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours; occasional districtwide and statewide travel Mental Demands: Work with frequent interruptions; maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. Midway Independent School District does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, military status or on any other basis prohibited by law. Employment decisions will be made on the basis of each applicant's job qualifications, experience, and abilities. The Title IX Coordinator for Midway ISD is the Assistant Superintendent for Human Resources, 13885 Woodway Drive, Woodway, Texas 76712. Contact phone number is ************.
    $33k-39k yearly est. 1d ago
  • Engager/Patient Care Coordinator

    Lucid Hearing 3.8company rating

    Patient access representative job in Waco, TX

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Salisbury, MD Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18-$19/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer. © 2024 Lucid Hearing Holding Company, LLC • All Rights Reserved
    $18-19 hourly 12h ago
  • Renal Care Coordinator

    Interwell Health

    Patient access representative job in Waco, TX

    Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare-with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us! Renal Care Coordinators (RCCs) are clinical professionals embedded within a local nephrology practice. The RCCs work to organize the care of late-stage chronic kidney disease patients by providing support, education, and care coordination services with the goal of those patients having an optimal start to dialysis. Note: This is a full-time, onsite position based in Waco, TX. The work you will do: Assesses patient knowledge of late-stage CKD and treatments, educating and informing patients to enable them to make informed decisions regarding the steps to manage health issues during the transition to RRT. Provides support, guidance, and coordination of care for patients seeking conservative care or palliative care. Acts as a liaison with appropriate staff to ensure every patient and family member (if applicable) receives comprehensive information on specific modality advantages and disadvantages, hemodialysis treatments both at home and in-center, peritoneal dialysis, kidney transplantation, and conservative care, as well as education on hemodialysis access types with a focus on the health and safety benefits of AV Fistula or AV-Graft compared to central venous catheters. Organizes the Nephrology Practice late-stage CKD patient population regarding CKD education, including modality selection, permanent access placement and maintenance, and a stable transition to RRT. Participates in the interpretation of summary clinical data and its use in improving late-stage CKD care processes. The skills and qualifications you need: Minimum of 2 years previous experience in clinical renal patient care. A combination of renal transplant, dialysis, or CKD patient care required. Understanding of diabetes and cardiovascular disease processes preferred. Strong organizational and communication skills. Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values: - We care deeply about the people we serve. - We are better when we work together. - Humility is a source of our strength. - We bring joy to our work. - We deliver on our promises. We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey. Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application! Come join us and help our patients live their best lives. Learn more at ************************ It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
    $27k-40k yearly est. Auto-Apply 60d+ ago
  • Registrar PRN

    Scionhealth

    Patient access representative job in Mexia, TX

    At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary * The Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to services. This role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting. Essential Functions * Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information * Verify insurance eligibility, benefits, and authorization requirements for scheduled services * Provide patients with information on financial obligations, including co-pays, deductibles, and payment options * Collect and document payments, issue receipts, and balance cash drawers daily * Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments * Distribute and explain forms, documents, and educational materials to patients and family members * Respond to patient inquiries regarding registration, insurance, and billing processes * Maintain patient confidentiality and comply with HIPAA guidelines in handling patient information * Document all patient interactions and update electronic medical records as required * Assist with rescheduling and managing patient appointments as needed Knowledge/Skills/Abilities/Expectations * Excellent communication and customer service skills * Strong attention to detail and accuracy in data entry * Basic knowledge of insurance verification and medical terminology * Ability to manage multiple tasks in a fast-paced environment * Proficiency in Microsoft Office and electronic medical record systems * Ability to maintain a professional demeanor under stressful situations Qualifications Education * High School Diploma or GED required Licenses/Certifications * None Experience * Minimum of 1 year of experience in a healthcare registration, scheduling, or patient access setting preferred * Experience with medical terminology and insurance verification is beneficial
    $29k-40k yearly est. 26d ago
  • Authorization Specialist (VA Billing)

    Axiscare

    Patient access representative job in Waco, TX

    Job Description: Authorization Specialist (VA Billing) Reports To: Director of Billing Operations Department: RCM - VA Billing Role Type: Full-Time The Authorization Specialist at AxisCare is responsible for managing the authorization process for Veterans Affairs (VA) clients using our proprietary AxisCare home care management SaaS platform. You'll ensure timely and accurate processing of authorizations, maintain compliance with VA billing guidelines, and collaborate with internal teams and home care agencies to optimize billing efficiency through our integrated AxisCare Billing Software. Job Duties Review and process VA authorizations and reauthorizations for home care services. Verify client eligibility and coverage through VA systems and coordinate with agencies as needed. Ensure all required documentation is complete, accurate, and compliant with VA requirements before submission. Track authorization expirations and proactively follow up on renewals to avoid billing delays. Communicate effectively with VA representatives, home care providers, and internal support teams to resolve discrepancies. Maintain detailed records of authorizations, communications, and supporting documentation in our software system. Collaborate with the billing team to ensure authorizations align with service delivery and invoicing timelines. Provide support to agencies and internal teams regarding VA authorization processes, system use, and troubleshooting. Stay current on VA policies, compliance standards, and payer-specific requirements affecting home care billing. Minimum Qualifications (Knowledge, Skills and Abilities) Experience: 2-3 years in healthcare billing, authorization management, or VA claims processing (home care experience preferred). Knowledge: Familiarity with Veterans Affairs (VA) Community Care Network billing and referral/authorization processes. As well as in medical billing or coding, third-party payer compliance is preferred but not required. Technical Skills: Proficient in SaaS-based healthcare systems, EHRs, or billing software. Intermediate Excel and data entry accuracy. Soft Skills: Strong attention to detail, organization, and communication skills. Ability to manage multiple authorizations and deadlines in a fast-paced environment. Preferred: Experience working with home care software solutions or in a SaaS company serving the healthcare industry. Working Conditions Manual dexterity required to use desktop computer and peripherals Utilization of phone, other software needed/required and email to perform job functions Compensation and Benefits Competitive salary and comprehensive benefits package. Opportunities for professional growth and career development. Flexible work arrangements, including remote work options. Health, dental, and vision insurance. 401(k) plan with company matching. Company will provide laptop and other needed computer equipment. About AxisCare According to Pew Research, roughly 10,000 baby boomers turn 65 every day, and the American Society on Aging calculated that an American has a 70% chance of needing help with activities of daily living such as dressing, bathing, hygiene, etc. This has led to an unprecedented increase in Home Care agencies in the U.S. and abroad who strive to help those who have difficulty helping themselves, specifically offering non-medical (also referred to as non-skilled) services to seniors in their homes. AxisCare was started in 2011 by industry leaders to help meet the demand for a more user-friendly and mobile-compatible solution. Our product is a web-based management platform that helps agencies manage CRM and marketing, Caregiver/Client scheduling, billing, payroll and much more. Headquartered in Waco, TX, AxisCare has clients in all 50 states as well as 6 other countries We are a fast-growing company seeking high-performing individuals looking for a fast-paced, autonomous working environment. We are an Equal Opportunity Employer and comply with ADA regulations as applicable.
    $27k-40k yearly est. 23d ago
  • Orthodontic Patient Advocate

    Lonestar Pediatric 4.6company rating

    Patient access representative job in Belton, TX

    Looking to make a positive impact on a child's life? As a Patient Advocate, you will be able to make a difference by changing the way children feel about seeing a dentist. Do you think you can make a child's experience memorable and enjoyable? Are you passionate, and eager to grow through continued learning and training. If so, we will give you the support and guidance, from knowledgeable leaders in the field daily, so you will have a successful dental career. AT DCT, we are all about making your D reams C ome T rue!!! DCT Management Group (Lone Star Pediatric Dental & Braces) is a privately owned pediatric and orthodontic group, committed to both our patients needs as well as our team. Our practices can be described as fun-filled, goofy, fast-paced, supportive, and always willing to go the extra mile for one another as well as our patients! Office Hours: Monday-Friday 8am-5pm You will need to be flexible to work at our Belton, Killeen, and Cove practices Duties and Responsibilities • Maintain a very high level of customer service and patient care..• Greet patients and set up appointments• Call patients for appointment reminders and broken appointments• Process payments; Cash, Credit & Care Credit• Assist with open and close of the office• Ability to communicate clearly with team and doctors! Qualifications: • 1+ years of dental/orthodontic experience is preferred but always will to train the right candidate! • 2 + Years Customer Service / Hospitality / Retail Strongly Preferred Some Great Perks for joining DCT Management Group: Competitive Base Salary Daily Bonus/Incentives : Paid every pay period Fun, Goofy, Rewarding Work Culture Career Development Opportunities Full Benefits package for all full time employees includes: Medical, Dental, Vision, Life, Paid Holidays, Paid Vacation, 401k w/company matching, Golds Gym Corporate Membership, Free Dental Cleanings, 50% off Orthodontic Treatment, Full Access to Employer Portal for thousands of other discounts on Travel, Health, Shopping, and much more!
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist - Full Time

    Xpress Wellness and Integrity

    Patient access representative job in Gatesville, TX

    Full-time Description The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. Obtains registration data, insurance information, and photo ID at each encounter. Promptly and accurately enters patient data into the computer system. Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan. Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity. Assists other staff when needed in a positive, team-centered manner. Assist in scheduling and following up on provider referrals. Ensures lobby remains clean and stocked with necessary items. Seeks out methods and practices to minimize financial risk. Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. The Clinic staff may also include ancillary personnel who are supervised by the professional staff. Other duties as assigned. This is a safety-sensitive and confidential position. Qualifications: Education: High School Diploma or equivalent required, Associates preferred. Licenses/Certification: Must obtain and maintain a current certification in BLS. Experience: 1-3 years prior medical office experience is preferred. Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff. Working Conditions: May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations and interruptions. Occasionally subjected to irregular hours. Occasional pressure due to a fast-paced environment. The position may require lifting, carrying, or pushing equipment or patients. Requirements Physical Requirements: Must be able to see with corrective eyewear. Must be able to hear clearly with assistance. May be exposed to infectious and contagious diseases. May be in contact with patients under a wide variety of circumstances. Able to handle emergency or crisis situations. Will be required to wear protective equipment as necessary. Ability to escort or transport patient by wheelchair or stretcher Frequently: Sitting, walking, standing. Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling. Ability to lift 15-20 pounds
    $27k-33k yearly est. 23d ago
  • Patient Services Coordinator Home Health - Full-time

    Enhabit Home Health & Hospice

    Patient access representative job in Temple, TX

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Must possess a high school diploma or equivalent. Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred Previous experience in home health, hospice, or pediatrics is preferred. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $31k-42k yearly est. Auto-Apply 50d ago
  • Scheduler - Every Other Weekend

    Lutheran Sunset Ministries 3.8company rating

    Patient access representative job in Clifton, TX

    Lutheran Sunset Ministries in Clifton, TX is hiring for a Scheduler for every other weekend (part-time). Responsibilities & Essential Job Functions Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served Must possess leadership ability and the willingness to work harmoniously with other personnel Communicate with the medical staff, nursing personnel, and other department directors. Carry the 24-hour on call phone to cover call-ins during every other weekend shift Cover shifts that are unable to cover by reaching out to PRN employees and other staff $50.00 per day stipend (Friday, Saturday and Sunday) Schedule starts at 2:00pm Friday through 6:00am Monday Qualifications Must be a CNA or Nurse in good standing with the State Ability to relate positively to residents and families and work cooperatively with other employees Scheduling experience preferred For any questions, please contact the HR department at ************ x2227
    $32k-39k yearly est. Auto-Apply 8d ago
  • Front Desk Coordinator

    Pain Specialists of America

    Patient access representative job in Waco, TX

    Full-time Description Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations. We are seeking talented professionals who can support the business and help it achieve its strategic objectives. Job Summary The position requires strong communication skills and is customer service driven. The Front Desk Coordinator serves as the initial point of contact for all incoming patients. The Front Desk Coordinator is responsible for ensuring that patients feel welcome and are properly greeted. They should be well composed in both their appearance and demeanor and maintain a soft and even temperament when dealing with issues of a personal nature. Detailed Responsibilities Check patients in, print out medication list and provide necessary paperwork Collect co-pays and collect on balances. Have patient set-up for recurring credit card payments for balances, if needed, and process payment plans per protocol. Prepare schedule one day in advance to determine balance accuracy and notify patients who need to be on a payment plan. Document all payments and non-payments on the schedule and give to manager at end of day. Verify demographics with patients and update as necessary. Enter all appropriate patient demographics into corresponding EHR/EMR Have all patients sign Opioid contract, and LOP patients sign LOP Lien. Scan paperwork into appropriate systems. Confirm appointments Send referral letters. Retrieve procedure cost estimate from S-FAX. Answer incoming calls and on daily basis check phones for messages, messages in the EMR/EHR, and email systems. Maintain up-to-date HIPAA information in patient's chart. At all times, keep reception, waiting area and workstation tidy and professional. Maintain patient confidentiality. Other duties as assigned Travel as needed Benefits: Medical, Dental, Vision Insurance 401k w/company match contribution Paid Time Off Short & Long-Term Disability HSA (w/company contribution) & FSA Life Insurance (company paid & voluntary options) 10 Paid Holidays for the Year 2025 Employee Assistance Programs Requirements High school diploma or equivalent Must have experience working in a busy clinic to handle a large volume of patient calls and in-person visits. Must have strong knowledge of medical and health insurance terminology 1 yr experience scheduling and coordinating patient medical appointments Front Desk experience in a busy medical office (Highly Preferred) Proficient in MS Word, Excel, PowerPoint and Outlook Other Position Requirements Organized and detail-oriented Punctual and Reliable Team Player Takes initiative to do other job duties Fast Learner and able to adapt in a busy environment Customer oriented Possesses excellent written and verbal communication skills Ability to multitask in a fast-paced environment and meet deadlines
    $25k-32k yearly est. 60d+ ago
  • Access Services Scheduling Specialist- ONSITE (Mon-Fri 8am-5pm)

    Baylor Scott & White Health 4.5company rating

    Patient access representative job in Temple, TX

    The Scheduling Specialist under general supervision and in accordance with established procedures, schedules outpatient diagnostic procedures including but not limited to radiology and imaging procedures, validates outpatient orders, and captures patient demographic and insurance information. **ESSENTIAL FUNCTIONS OF THE ROLE** Contacts patients or providers for outpatient diagnostic procedures. Contacts patients to schedule outpatient diagnostic procedures. Collects patient demographic and insurance information during scheduling phone call with provider or patient. Validates insurance is in network with the provider. Compiles patient information such as diagnosis, reason for procedure, medications, allergies and other applicable information prior to scheduled procedure. Monitors inbound orders process to ensure orders are validated and routed appropriately to ensure patients are contacted timely to schedule procedure. Contacts department affected by schedule adjustments to ensure patient is prepared and necessary personnel and equipment are available. Responsible for meeting telephone system metrics and any other productivity standards set by the department to include length of call, length of answer time, and number of calls taken within a specific period. **KEY SUCCESS FACTORS** Must consistently meets performance standards of production, accuracy, completeness and quality. Requires good listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette. Ability to maintain a professional demeanor in a highly stressful and emotional environment, behavioral health and suffering patients in addition to life/death situations. Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during traumatic events, while demonstrating exceptional customer service skills. Demonstrates ability to manage multiple, changing priorities in an effective and organized manner. Excellent data entry, numeric, typing and computer navigational skills. Basic computer skills and Microsoft Office. **BENEFITS** Our competitive benefits package includes the following - Immediate eligibility for health and welfare benefits - 401(k) savings plan with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO accrual beginning Day 1 Note: Benefits may vary based upon position type and/or level **QUALIFICATIONS** - EDUCATION - H.S. Diploma/GED Equivalent - EXPERIENCE - Less than 1 Year of Experience As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $27k-32k yearly est. 1d ago
  • Patient Coordinator

    Oral Surgery Partners

    Patient access representative job in Killeen, TX

    Title: Patient Coordinator Practice: Killeen Oral and Maxillofacial Surgery Hours: Monday - Thursday 7:30am-5:00m and Friday 7:30am-2:00pm The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service. Essential Functions Patient Interaction and Support: Greet and welcome patients upon arrival Assist patients with check-in and check-out processes Provide information on clinic policies, procedures, and services Answer patient phone calls and address inquiries promptly and professionally Schedule and confirm patient appointments, ensuring optimal appointment utilization Monitor schedules for patient cancellations and follow-up with patients that need to reschedule Administrative Duties: Maintain and update patient records in the electronic health record (EHR) system Coordinate referrals, diagnostic tests, and follow-up appointments Verify patient insurance information and manage prior authorization processes Handle billing and payment processes, including collection of co-pays and outstanding balances Prepare and manage patient forms and documentation Other duties as assigned by the practice administrator Communication and Coordination: Serve as a liaison between patients, healthcare providers, and other staff members Communicate effectively with clinical staff to ensure patient needs are met Facilitate communication regarding patient care plans and instructions Customer Service: Always maintain a high standard of customer service and professionalism Address patient complaints and escalate issues to management when necessary Strive to create a positive and supportive environment for patients and their families Compliance and Confidentiality: Adhere to all healthcare regulations and privacy laws, including HIPAA Ensure patient confidentiality and security of sensitive information Follow clinic policies and procedures to maintain compliance with healthcare standards Qualifications Education: High school diploma or equivalency required Experience: Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable Proficiency in using electronic health record (EHR) systems and other office software Knowledge of relevant regulations and compliance requirements in healthcare Performance Requirements: Strong organizational skills and the ability to manage multiple tasks concurrently Excellent interpersonal and communication skills, with a patient-centered approach Approachable, professional demeanor Detail-oriented and thorough in task execution Ability to work well under pressure in a fast-paced environment Team player with excellent collaboration skills DISCLAIMER The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $25k-34k yearly est. Auto-Apply 2d ago
  • Medical Receptionist - Front Office

    Primary Care Solutions 4.1company rating

    Patient access representative job in Killeen, TX

    Primary Care Solutions provides industry-leading Primary Care services to Veterans. Veteran-led and clinician-managed, we deliver compassionate, expert medical care, establishing personal bonds with our Veterans in our Community-Based Outpatient Clinics (CBOC's). We have consistently achieved high marks from the VA in our CBOC's, and we are excited to discover first-rate colleagues to join our group. RESPONSIBILITIES: As a Medical Receptionist, you will be responsible for providing a friendly, welcoming, and confidential environment for our Veterans who have served our country valiantly. We are seeking caring professionals who are driven and committed to ensuring the well-being of our nation's Veterans. * Office hours are Mon - Fri 8:00am to 4:30pm * This is a Full - Time position. * Greet patients for check-in or check-out. * Verify all clinical reminders have been completed before discharge. * Maintain patient records and enrollment tasks. * Assist Nurse Manager/Clinic Administrator with inventory and supplies. * Additional Administrative duties such as phones, filing, and maintaining the office. REQUIREMENTS: * High School Diploma/GED * Excellent computer skills to include the MS Office Suite * VA experience a plus - CPRS/VISTA GUI! * Experience scheduling for providers * Demonstrated high-quality customer service & organizational skills * Basic Life Support certification from The American Heart Association (to be renewed annually) BENEFITS: * 401(k) * Medical/Dental/Vision/Prescription Plans * Life Insurance * Short/Long Term Disability * Paid Time/Paid Federal Holidays * Colleague Referral Bonus Program This job requires access to confidential and sensitive information requiring ongoing discretion and secure information management. If you're looking for an organization that cares for your growth and well-being as much as it does its patients, Apply Today! ADDITIONAL DATA: As a Federal Contractor Primary Care Solutions (PCS) prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities. We prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, and national origin. PCS takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $26k-32k yearly est. 38d ago
  • Medical Collector

    Prokatchers LLC

    Patient access representative job in Temple, TX

    Job Title : Medical Collector Duration : 2-3 months Education : High School Diploma Shift Details : Contract till End of Jan 2026 (possible extension and conversion to Full time) General Description: Collections from insurance companies, medical collections knowledge. EPIC HB Resolute and Claims experience must. Contacts patients and insurance company representatives by telephone or through correspondence to check the status of claims, obtain insurance information, check on interim billings, and counsel patients on financial arrangements. Maintains collection files on the accounts receivable system.
    $32k-39k yearly est. 3d ago
  • Patient Service Representative

    Waco Family Medicine

    Patient access representative job in Waco, TX

    Job Details Entry Waco, TX Full Time High School Day Admin - ClericalDescription DUTIES/RESPONSIBILITIES: Patient registration collect current and overdue service charges, and printing receipt, secure a daily cash box, reconcile daily charges and receipts. Answer phones, taking and forwarding messages and scheduling appointments. Ability to mulitask and work in a fast paced environment Ability to verify patient insurance information Ability to use multi line phone system Ability to travel to other clinics to cover shifts as required Ability to operate office equipment (fax, printer, scanner) Agree to follow Waco Family Medicine polices and procedures as outlined in the employee handbook OTHER DUTIES: Other duties as assigned by supervisor PHYSICAL AND MENTAL REQUIREMENTS: Valid Driver's license Visual and auditory accuracy Shift length - 8 hours Indoor setting - Frequent use of computer Long periods of sitting Frequent use of telephone Continuous repetitive grasping and manipulation of both hands Continuous conversational communication Occasional reaching, walking, squatting, bending, kneeling, twisting and climbing Occasionally carrying, lifting, pushing and pulling of up to 25 lbs. Occasionally working in confined, noisy, dusty areas Regular use of personal transportation Understand/carry out simple/detailed, oral/written instructions with retention Read and interpret detailed specifications. Qualifications REPORTS TO: Practice Manager EDUCATION & EXPERIENCE: High School Diploma or equivalent; Associate degree preferred. Healthcare experience preferred. At least one year's customer service experience required. SKILLS: Excellent written and verbal communication and customer service skills utilize (AIDET) communication model, experience using Microsoft Office (Excel, Word, PowerPoint), bilingual in English/Spanish preferred not required. Detail oriented and Patient focused
    $28k-34k yearly est. 60d+ ago
  • Scheduler - Every Other Weekend

    Lutheran Sunset Ministries 3.8company rating

    Patient access representative job in Clifton, TX

    Job Description Lutheran Sunset Ministries in Clifton, TX is hiring for a Scheduler for every other weekend (part-time). Responsibilities & Essential Job Functions Must demonstrate knowledge and skills necessary to provide care appropriate to the age-related needs of the residents served Must possess leadership ability and the willingness to work harmoniously with other personnel Communicate with the medical staff, nursing personnel, and other department directors. Carry the 24-hour on call phone to cover call-ins during every other weekend shift Cover shifts that are unable to cover by reaching out to PRN employees and other staff $50.00 per day stipend (Friday, Saturday and Sunday) Schedule starts at 2:00pm Friday through 6:00am Monday Qualifications Must be a CNA or Nurse in good standing with the State Ability to relate positively to residents and families and work cooperatively with other employees Scheduling experience preferred For any questions, please contact the HR department at ************ x2227 Powered by JazzHR FePHm4Oew8
    $32k-39k yearly est. 11d ago
  • Front Desk Coordinator

    Pain Specialists of America LLC

    Patient access representative job in Woodway, TX

    Job DescriptionDescription: Pain Specialists of America ("PSA") is a Texas-based, multisite comprehensive pain management company that includes over 15 locations. We are seeking talented professionals who can support the business and help it achieve its strategic objectives. Job Summary The position requires strong communication skills and is customer service driven. The Front Desk Coordinator serves as the initial point of contact for all incoming patients. The Front Desk Coordinator is responsible for ensuring that patients feel welcome and are properly greeted. They should be well composed in both their appearance and demeanor and maintain a soft and even temperament when dealing with issues of a personal nature. Detailed Responsibilities Check patients in, print out medication list and provide necessary paperwork Collect co-pays and collect on balances. Have patient set-up for recurring credit card payments for balances, if needed, and process payment plans per protocol. Prepare schedule one day in advance to determine balance accuracy and notify patients who need to be on a payment plan. Document all payments and non-payments on the schedule and give to manager at end of day. Verify demographics with patients and update as necessary. Enter all appropriate patient demographics into corresponding EHR/EMR Have all patients sign Opioid contract, and LOP patients sign LOP Lien. Scan paperwork into appropriate systems. Confirm appointments Send referral letters. Retrieve procedure cost estimate from S-FAX. Answer incoming calls and on daily basis check phones for messages, messages in the EMR/EHR, and email systems. Maintain up-to-date HIPAA information in patient's chart. At all times, keep reception, waiting area and workstation tidy and professional. Maintain patient confidentiality. Other duties as assigned Travel as needed Benefits: Medical, Dental, Vision Insurance 401k w/company match contribution Paid Time Off Short & Long-Term Disability HSA (w/company contribution) & FSA Life Insurance (company paid & voluntary options) 10 Paid Holidays for the Year 2025 Employee Assistance Programs Requirements: High school diploma or equivalent Must have experience working in a busy clinic to handle a large volume of patient calls and in-person visits. Must have strong knowledge of medical and health insurance terminology 1 yr experience scheduling and coordinating patient medical appointments Front Desk experience in a busy medical office (Highly Preferred) Proficient in MS Word, Excel, PowerPoint and Outlook Other Position Requirements Organized and detail-oriented Punctual and Reliable Team Player Takes initiative to do other job duties Fast Learner and able to adapt in a busy environment Customer oriented Possesses excellent written and verbal communication skills Ability to multitask in a fast-paced environment and meet deadlines
    $25k-32k yearly est. 23d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Waco, TX?

The average patient access representative in Waco, TX earns between $24,000 and $40,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Waco, TX

$31,000

What are the biggest employers of Patient Access Representatives in Waco, TX?

The biggest employers of Patient Access Representatives in Waco, TX are:
  1. Waco Family Medicine
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