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Patient access representative jobs in Walnut Creek, CA

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  • Patient Service Representative

    Us Tech Solutions 4.4company rating

    Patient access representative job in San Mateo, CA

    Job Responsibilities Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. Recruiter Details: Vishakha Singh Sr IT Recruiter E-mail: ************************************* Internal id- 25-55092 About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $32k-37k yearly est. 1d ago
  • Customer Service Rep

    Ultimate Staffing 3.6company rating

    Patient access representative job in Oakland, CA

    Temporary Retail Sales Associate every Saturday - Schedule: 10:30 a.m. - 5:00 p.m. Salary = $29.91 per hour Duties and Responsibilities Greet and welcome visitors; offer helpful directions to a variety of offerings. Match offerings to the interests and needs of our guests to sell admission and program tickets, memberships, and merchandise through multiple electronic point-of-sale systems. Offer personalized welcoming experiences that promote belonging and empower participation and connection. Provide accurate information and answers in a timely manner about exhibitions, programs, facility usage and events to all visitors, document visitor comments and inquiries in appropriate systems Serve as an advocate for the visitor while simultaneously promoting the welfare of the museum; communicate with a variety of visitors with diverse interests and abilities to ensure a positive museum experience, resolve visitor complaints to the mutual satisfaction of the visitor and the museum Serve as greeter, event check-in person, ticket-taker, and/or usher at museum-sponsored or private event programs All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
    $29.9 hourly 2d ago
  • Customer Service Representative

    Azazie, Inc.

    Patient access representative job in San Jose, CA

    About Us: AZAZIE stands as the leading direct-to-consumer (DTC) e-tailer, providing an array of bridal gowns, bridesmaid dresses, evening wear, and accessories. Designed in Los Angeles, AZAZIE disrupts the traditional wedding industry by presenting made-to-order gowns at an affordable price point. The brand is dedicated to promoting body-positive fashion, ensuring that all dresses, available in sizes 0-30, are meticulously cut and sewn to order. Explore our website, where you'll find hundreds of bridal and bridesmaid gowns and dresses, spanning over 80+ enticing color options. Job Summary: Azazie is looking for a self motivated and driven Customer Service Representative to join our growing team! In this role you will be responsible for providing a positive and efficient customer experience by educating customers on product knowledge, policies and services. We are seeking out top talent candidates that are highly engaged with our customers by productively providing the solutions in response to questions, concerns, and complaints through our chat, phone and email channels. * Please note: We are only recruiting local candidates at this time to accommodate an in person schedule. The employee will come into San Jose location 4 times a week. Schedule: Monday - Friday, 7:30AM- 4:30PM Responsibilities: Proactively monitor and de-escalate situations involving unhappy customers by clarifying the information, communicating best next steps and providing solutions within 24-48 hours. Responding efficiently and accurately to customers through showing Azazie cares, listening to their concerns and ensuring they have a memorable experience shopping with us. Navigate knowledge based platforms within: AI Intercom, Company Website, Content Management System, ERP and Happy Returns. Strong attention to detail with ensuring accuracy in information provided and in recording customer details in order to maintain customer satisfaction and resolve issues effectively. Competency and initiative to meet and exceed the department metrics and individual performance goals. Implementation of utilizing software, databases, and tools appropriately to provide exceptional customer service within our DTC industry. Skills/Talents you have: Analytical, problem solver and critical thinker. Ability to manage multiple channels of communication, tickets and customer conversations leading with Azazie cares and empathy. Team player that is willing to take initiative to support customers, other agents and supervisors. Adaptability to thrive in a fast-paced ever changing work environment. Aptitude in maintaining comprehensive knowledge of the AZ CS policies, procedures and SOPs for our customers. Positive attitude with a desire to learn and share ideas in a collaborative work environment. Clear and concise communicator within customer interactions and across different departments. Ability to build positive and long term customer relationships that reflect in positive customer satisfaction survey results. Excellent time management skills. Customer-focused with strong interpersonal and tech savvy skills. Qualifications: Customer Service Experience: 1 year (Preferred) Fluency in English. Additional languages a bonus, but not required (please note if you have skills in Spanish, Mandarin, or French in your application) Experience with AI Intercom, Slack or other CRM software is a plus. Experience navigating websites/browsers and using chat software (ex./ Slack); quickly navigating. between chat and other company tools such as our CRM and phone software. Excellent written and oral communication skills. Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint) as well as Google Docs. Customer-focused and can demonstrate mastery of customer service skills. Ability to maneuver between multiple tasks. Benefits: 100% Medical, Dental, Vision, Life insurance offered after a 60-day probationary period Paid vacation days and sick leave Paid Holidays + Floating Holidays 401k Free snacks and drinks in office Employee discount Company engagement events Monthly departmental CS appreciation lunches Physical Requirements: While performing the functions of this job, the employee is regularly required to sit; frequently required to talk or hear; and occasionally required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close, distance and color vision. Azazie, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Azazie, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $32k-42k yearly est. 4d ago
  • Medical Office Coordinator

    Amerit Consulting 4.0company rating

    Patient access representative job in San Francisco, CA

    Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator __________________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position: Medical Office Coordinator (Job Id - # 3130************ Location: San Francisco CA 94158 Duration: 3 Months + Strong Possibility of Extension ______________________________________________________ Job duties: Check in patients, Schedule follow ups, Make reminder calls to patients, Print, fax, etc. Soft skills needed for this clinic: Great customer service, friendly, problem solver Job duties: Back Office Soft skills/characteristics needed in a temp for this clinic: Surgery Scheduling and Chemo Scheduling is highly preferred Estimated number of patients in clinic per day or calls per day if call center: we're not a call center, but we do cross cover the department's mainline. Specific number of year's experience? 3-5 Must have experience with EPIC APEX ________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
    $34k-42k yearly est. 5d ago
  • Patient Services Advocate

    Lifelong Medical Care 4.0company rating

    Patient access representative job in Berkeley, CA

    Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Patient Services Advocate (PSA) at our Administrative Site in Berkeley. As part of a team of Patient Services Advocates and Eligibility Specialists, Patient Services Advocates (PSA) provide assistance, information, and support to new and established patients in determining eligibility for health services under various private and public health care assistance programs. Patient Services Advocates provide community outreach, screening and enrollment at various local events and festivals in Alameda and Contra Costa counties. PSA also serve as patient registrars and navigators for new LifeLong patients within the organization. This is a full time, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities Interviews and screens new and established patients to determine eligibility for health insurances and other programs including Medi-Cal, Covered California, CalFresh, HealthPac and Contra Costa CARES. Assists patients and community members with completing and submitting applications through Covered California and other benefit applications. Registers new patients, schedules appointments, and provides information on LifeLong Medical Care's locations, services and available programs. Responsible for tracking and reporting all required data for enrollment and outreach efforts. Schedules Medi-Cal appointments for patients to meet with On-site Eligibility Workers. Schedules, conducts and tracks patient assistance, follow-up and outcomes. Advocates for patients with County and State Social Service agencies by helping file appeals and other actions. Conducts outreach calls to new Medi-Cal members assigned to LifeLong to register them and get them into care. Takes all classes and test to become a Certified Enrollment Counselor Attends all eligibility related meetings and trainings. Utilizes Epic and other electronic systems to enter patient information and research history. Conducts outreach with other county organizations to screen uninsured patients for health insurance and/or other programs. Participates in community outreach to raise awareness of available health and social services programs. Assists in verifying eligibility two days in advance when necessary. Notifies patients when there's a change in their eligibility or coverage. Coordinates with LifeLong Medical internal staff, and other organizations to resolve patient issues. Performs other duties as assigned. Qualifications Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills. Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change. Ability to effectively present information to others, including other employees, community partners and vendors. Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. Work in a team-oriented environment with a number of professionals with different work styles and support needs. Excellent interpersonal, verbal, and written skills. Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. Make appropriate use of knowledge/ expertise/ connections of other staff. Be creative and mature with a โ€œcan doโ€, proactive attitude and an ability to continuously โ€œscanโ€ the environment, identifying and taking advantage of opportunities for improvement. Job Requirements High school diploma or GED. Minimum of two years social service or administrative experience in a clinical or social services setting. Excellent verbal and written communication skills with ability to communicate effectively with elderly or disabled adults from varying cultural and ethnic backgrounds. Proficient in Microsoft office Word, Excel, Outlook. Able to work some evenings and weekends. Access to reliable transportation with current liability insurance. Bilingual English/Spanish. Job Preferences College degree in related field Experience in working in a community health center. Knowledge of Medi-Cal and Medicare-related benefits and other programs for low-income clients. EPIC electronic health record (EHR) and practice management (EPM) experience.
    $21-22 hourly Auto-Apply 34d ago
  • Patient Access Representative - Full Time 8hr.- Variable shifts

    Washington County Hospital 4.0company rating

    Patient access representative job in Fremont, CA

    Description Salary Range: $32.21 - $40.06 + applicable differentials Under the direction of the Central Registration Manager, the registrar is responsible for patient registration in various departments including the Emergency Department, Admitting, Outpatient Lab, Imaging Center, and Pre-procedure testing area. The registrar ensures accurate capture of demographic, guarantor, contact, privacy, financial, and insurance information in compliance with regulations from Medicare, Medicaid, and commercial insurance payers. Additionally, they act as a liaison with patient family members or responsible party. Responsibilities: Coordinates with hospital personnel to maximize registration of patient data and refer appropriate information to the Financial Counselor for follow-up. Accurately identify insurance data in the HIS system to ensure proper billing information is documented Gather all government-mandated statistical information via screening forms and specific data fields within the HIS system. Collects necessary deposits and/or co-payments at the time of, or before, the patient is registered. Gather all necessary signatures on all required forms. Interact in a professional and courteous manner with staff members and the public at large. Schedule patient appointments and enters required information in the computer system in an accurate and timely manner. Act within the scope of the job, utilizing critical thinking skills, making decisive judgments, and demonstrating the ability to work with minimal supervision. Demonstrates an ability to thrive in a fast-paced environment. In addition to performing the essential functions listed, may also be assigned other duties as required. Education Requirements High school diploma or equivalent, required. Completion of college level medical terminology course, preferred. Work Experience Six months to one year minimum on the job experience necessary in order to acquire familiarity with admission/registration procedures and record keeping requirements Understanding of insurance coverage and medical terminology for accurate recording of patient medical and financial information. Skills & Abilities Good verbal and written communication skills. Able to exercise appropriate decision-making in determining follow-up actions Work effectively under changing work assignments throughout Admissions/Registration. Able to remain calm in situations involving emergencies, hostility or heavy workload. Demonstrates the ability to work independently as well as function effectively in a team environment. Typing speed 25 wpm, required. Minimum 2-3 years' experience in Windows Operating System and Windows based programs, required. Internet skills desired. Job Shift: Evenings Schedule: Full Time Shift Hours: 8 Days of the Week:Variable Weekend Requirements:Rotating Weekends . Washington Hospital Health System does not utilize any form of electronic chatting, such as Google chat for the purposes of interviewing candidates for employment. If you are contacted by any entity or individual attempting to engage you in this format, do not disclose any personal information and contact Washington Hospital Healthcare System.
    $32.2-40.1 hourly Auto-Apply 55d ago
  • ICC - Access Coordinator

    Healthright 360 4.5company rating

    Patient access representative job in San Francisco, CA

    Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments. KEY RESPONSIBILITIES Clinic Intake Responsibilities: Schedules medical clinic appointments and directs calls throughout the agency. Assists with enrolling patients into HSF (Healthy San Francisco) program. Makes follow-up calls for providers; calls to confirm "next day's appointments". Greets and provides customer service to patients, guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works at other locations when needed. Documentation Responsibilities: Performs general administrative tasks such as filing, organizing, data entry and billing. Assists in maintaining computerized appointment system (Mysis) or other assigned system. Processes patient/client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Administrative Responsibilities: Manages receipt and routing of agency mail (incoming and outgoing). Assists and directs callers and visitors to appropriate employees and departments. Ability to operate a single or multiple position telephone switchboard. Works in a team-oriented environment. Orientation, training, and supervision of volunteers on certain front desk responsibilities may be assigned. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience High school diploma or equivalent. Prior experience in front desk reception, administrative and/or customer service. Experience working with staff and volunteers. Preferably 2 years' experience working in a medical front office setting, preferably in a community clinic with medical experience. Preferably MISYS and One-E-App experience (CAA Certified). CPR certification and First Aid certification. Knowledge Knowledge of HIPAA regulations. Working knowledge of computerized medical scheduling and billing systems. Familiarity with other community agencies in the Bay Area to make appropriate referrals preferred. Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services preferred.
    $32k-37k yearly est. 12d ago
  • Patient Registration Specialist

    Roots Community Health Center 3.5company rating

    Patient access representative job in Oakland, CA

    Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
    $33k-39k yearly est. Auto-Apply 60d+ ago
  • Records and Registration Coordinator

    California State University System 4.2company rating

    Patient access representative job in San Jose, CA

    Office of the Registrar is seeking a Records and Registration Coordinator to join the Office of the Registrar. Reporting to the Senior Associate Registrar for Systems and Technical Innovation and working under the direction of the Assistant Registrar, this position plays a key role in maintaining academic records, supporting registration processes, and providing direct service to students, faculty, and staff. The Records and Registration Coordinator ensures compliance with Title 5, CSU Executive Orders, and campus policies while serving as a resource for academic departments and administrative offices. This role requires strong attention to detail, independent judgment, and the ability to manage complex processes in a fast-paced environment. Key Responsibilities * Advise students, faculty, and staff on registration, academic records, and related policies * Maintain, audit, and update permanent student academic records in PeopleSoft and related systems * Resolve student registration issues, including holds, eligibility, reinstatements, and petitions * Provide customer service and support through phone, email, chat, and in-person interactions * Coordinate at least one special program or primary partnership (e.g., Dual Enrollment, Step-to-College, Open University, Transcript Services) * Support campus events and outreach programs, occasionally requiring evening or weekend availability Knowledge, Skills & Abilities * Knowledge of clear, audience-appropriate communication practices for students, faculty, and staff, while maintaining a student-centered approach * Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies * Strong written and oral communication skills * Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements * Ability to understand students' perspectives and empathize with their concerns * Excellent customer service and public relations skills * Ability to establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community * Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar * Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions * Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated * Ability to gain a working knowledge of the practices, procedures, and activities of the program to which assigned * Ability to thrive in a position that requires attention to detail Required Qualifications * Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or in a jobโ€‘related field * Two (2) years of professional experience in one of the student services program areas or in a related field. A master's degree in a jobโ€‘related field may be substituted for one year of professional experience Preferred Qualifications * Bachelor's Degree * Two (2) years of work experience in higher education * Experience interpreting/applying higher education law and policy * Experience utilizing an SIS (like Banner, Colleague) * Direct experience working in PeopleSoft Campus Solutions * Experience in a student records or registrar's office * Direct experience in student records oversight in the CSU Compensation Classification: Student Services Professional II Anticipated Hiring Range: $5,083/month CSU Salary Range: $5,083/month - $7,228/month San Josรฉ State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary. Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: * Resume * Letter of Interest All applicants must apply within the specified application period: September 26, 2025 through October 12, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel ************* ************ CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at ****************************************************** and questions may be sent to *************. Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San Josรฉ State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at **************************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San Josรฉ State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at ************ or by email at ************************. Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at ******************************************************************* The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at ************ or by email at **********************. Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San Josรฉ State University is an equal opportunity employer. The university prohibits discrimination based on age, ancestry, caste, color, disability, ethnicity, gender, gender expression, gender identity, genetic information, marital status, medical condition, military status, nationality, race, religion, religious creed, sex, sexual orientation, sex stereotype, and veteran status. This policy applies to all San Josรฉ State University students, faculty, and staff, as well as university programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Reasonable accommodation is made for applicants with disabilities who self-disclose. San Josรฉ State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Advertised: Sep 26 2025 Pacific Daylight Time Applications close:
    $5.1k-7.2k monthly Easy Apply 60d+ ago
  • Standardized Patient

    Director of Student Health In Vallejo, California

    Patient access representative job in Vallejo, CA

    The standardized patient (SP) will learn and simulate patient cases (symptoms, tone and personality traits) repeatedly and consistently for the educational purposes of Touro University students. For more information and to complete the required questionnaire, please click on the link below: ************************************************************************************* Responsibilities The standardized patient will be expected to: Promote a safe learning environment for Touro University students at all times Follow through case assignments and student encounters fairly, objectively and without bias or prejudice Recall key items from each student encounter and report via computer generated checklist in assessment formats Give โ€œpatient perspectiveโ€ feedback to students when assigned , keeping comments constructive and supportive to the student Remain sensitive to the restricted and nonpublic nature of all curriculum, test/case materials and student information Attend periodic in-service sessions for performance enhancement and technique refreshment Maintain reliability in scheduling of performance and training The standardized patient must agree to the recording (sound and image) of each simulated encounter. The recording will remain the property of Touro University. Recordings will be archived as document and may be used for teaching and/or research purposes. The standardized patient must agree to, on a case to case basis, non-invasive physical examinations and/or manipulative treatments by students during encounters in teaching and assessment formats while being recorded. Qualifications QUALIFICATION(S): The primary qualifications for the position of standardized patient are: Ability to comprehend and demonstrate concepts of standardization in role play and simulation Ability to communicate well (written and spoken) Basic computer skills for checklist submission Reliability and flexibility in scheduling CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate. Professional demeanor and self-motivation Willing to take direction Enjoys and works well with other people Maximum Salary USD $24.00/Hr.
    $24 hourly Auto-Apply 60d+ ago
  • Scheduling Specialist

    Welbehealth

    Patient access representative job in San Jose, CA

    The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) ยท Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $25.12 - $33.11 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation$25.12-$33.11 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $25.1-33.1 hourly Auto-Apply 1d ago
  • Patient Registration Rep

    Ohiohealth 4.3company rating

    Patient access representative job in Ashland, CA

    We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional support and customer service during encounters with patients, families, visitors, and OhioHealth Physicians and associates. Responsibilities And Duties: Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. Minimum Qualifications: High School or GED (Required) Additional Job Description: SPECIALIZED KNOWLEDGE Excellent communication, organization, and customer service skills. Basic computer skills. One to two years precious experience in a medical office setting. Work Shift: Variable Scheduled Weekly Hours : As Needed Department Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $33k-37k yearly est. Auto-Apply 3d ago
  • Temporary Front Desk/Patient Services Coordinator

    IVI RMA North America

    Patient access representative job in San Francisco, CA

    Job Description IVI RMA North America network of state-of-the-art fertility clinics is currently seeking a Temporary Front Desk/Patient Services Coordinator for our San Francisco practice. Hours will be Monday - Friday 7am-3:30pm with occasional weekends and holidays The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Candidates currently employed at Utah Center for Reproductive Medicine will have preferential hire Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment) Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO โ€œIVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.โ€
    $41k-57k yearly est. 6d ago
  • Dispatch/Scheduling Specialist

    Natural Orange, Inc.

    Patient access representative job in San Jose, CA

    Job Description We are seeking an ambitious individual who has the attitude, entrepreneurial spirit, and the drive to be part of the operations team to drive effectiveness and efficiency. If you have a "can do" attitude, are looking for a dynamic and growing environment, please submit your resume for consideration. If you are looking for career that you can learn and advance quickly in, apply today. RESPONSIBILITIES Drive industry leading customer service interactions and resolutions. Exceptionally organized with documents, procedures and office work area. Willingness to perform a variety of tasks as requested. Handle complex scheduling and dispatch of multiple technicians Energetic & Self Motivated. Strong Communication skills. Ensure operational excellence and solve issues as they arise. SKILLS Excellent customer service skills with the ability to use judgment and tact with customers. Excellent phone and email etiquette with effective verbal and written skills. Ability to learn quickly, highly organized, able to multitask and work in a Team oriented environment Strong interpersonal skills, flexible, professional, easy to get along with and enthusiastic. A positive problem-solving attitude. Scheduling & any dispatch experience is a plus Experience using online calendars and/or dispatch software programs is a plus Monday through Friday 8 am - 5 pm
    $40k-57k yearly est. 10d ago
  • Patient Services Specialist and Senior Patient Services Specialist - Santa Monica

    Providence Health & Services 4.2company rating

    Patient access representative job in Pacifica, CA

    This is a combined posting for an Patient Services Specialist and Senior Patient Services Specialist. The requirements of each role are listed below under each associated title. Consideration for each role will be based on qualifications. If you have the qualifications of any one of these three positions, we encourage you to apply. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Saint John's Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. The Patient Services Specialist - Senior Level serves as a subject matter expert and resource to peers. The Senior PSS is capable or performing all aspects of the Associate and Journey PSS roles. In addition to performing all core functions, this role is responsible for resolving complex issues, orienting and training new caregivers, and active participation that support departmental initiatives and continuous improvement. Patient Services Specialist: Required qualifications: + 1 year of Medical office or related experience OR + 6 months of Experience as a Providence Employee in related position Patient Services Specialist, Salary Range: Santa Monica (Santa Monica, CA) Min: $24.00, Max: $29.57 Senior Patient Services Specialist: Required Qualifications: + 3 years related customer service, medical office or healthcare experience Senior Patient Services Specialist, Salary Range: Santa Monica (Santa Monica, CA) Min: $24.00, Max: $31.52 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond. Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 399130 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 7008 FLOAT PERSONNEL CA SANTA MONICA Address: CA Santa Monica 2020 Santa Monica Blvd Work Location: Providence Administrative Off-Koll Bldg Santa Monica Workplace Type: On-site Pay Range: $See posting - $See posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $33k-38k yearly est. Auto-Apply 5d ago
  • Medical Office Coordinator

    Amerit Consulting 4.0company rating

    Patient access representative job in Redwood City, CA

    Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator __________________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position: Medical Office Coordinator (Job Id - # 3135207) Location: Redwood City CA 94065 Duration: 6 Months + Strong Possibility of Extension ______________________________________________________ The manager is specifically looking for candidates with: Recent Epic/APeX experience (must be hands-on) Specialty clinic background, ideally orthopedics or surgical subspecialties High-volume scheduling experience across multiple providers Referrals, authorizations, and work queue management Experience in large health systems such as UCSF, Stanford, Sutter, PAMF, etc. Strong communication and customer service skills in patient-facing roles Ability to multitask and stay organized in a fast-paced clinic environment Professional, reliable work history in medical administrative roles* Job duties: Front desk, Back office, PC, Surgery scheduling Soft skills/characteristics needed: Well organized, excellent communication, must be proficient in Epic/APeX and Microsoft Office Suite. Able to multitask and be detail oriented. Estimated number of patients in clinic per day or calls per day if call center: 30-50 ________________________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
    $34k-42k yearly est. 5d ago
  • Patient Services Advocate

    Lifelongmedicalcare 4.0company rating

    Patient access representative job in Berkeley, CA

    Supporting Community Healthcare is a rewarding role. LifeLong Medical Care is looking for a Patient Services Advocate (PSA) at our Administrative Site in Berkeley. As part of a team of Patient Services Advocates and Eligibility Specialists, Patient Services Advocates (PSA) provide assistance, information, and support to new and established patients in determining eligibility for health services under various private and public health care assistance programs. Patient Services Advocates provide community outreach, screening and enrollment at various local events and festivals in Alameda and Contra Costa counties. PSA also serve as patient registrars and navigators for new LifeLong patients within the organization. This is a full time, benefit eligible position. This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA. LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more. Benefits Compensation: $21 - $22/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan. Responsibilities * Interviews and screens new and established patients to determine eligibility for health insurances and other programs including Medi-Cal, Covered California, CalFresh, HealthPac and Contra Costa CARES. * Assists patients and community members with completing and submitting applications through Covered California and other benefit applications. * Registers new patients, schedules appointments, and provides information on LifeLong Medical Care's locations, services and available programs. * Responsible for tracking and reporting all required data for enrollment and outreach efforts. * Schedules Medi-Cal appointments for patients to meet with On-site Eligibility Workers. * Schedules, conducts and tracks patient assistance, follow-up and outcomes. * Advocates for patients with County and State Social Service agencies by helping file appeals and other actions. * Conducts outreach calls to new Medi-Cal members assigned to LifeLong to register them and get them into care. * Takes all classes and test to become a Certified Enrollment Counselor * Attends all eligibility related meetings and trainings. * Utilizes Epic and other electronic systems to enter patient information and research history. * Conducts outreach with other county organizations to screen uninsured patients for health insurance and/or other programs. * Participates in community outreach to raise awareness of available health and social services programs. * Assists in verifying eligibility two days in advance when necessary. Notifies patients when there's a change in their eligibility or coverage. * Coordinates with LifeLong Medical internal staff, and other organizations to resolve patient issues. * Performs other duties as assigned. Qualifications * Commitment to the provision of primary care services for the underserved with demonstrated ability and sensitivity in working with a variety of people from low-income populations, with diverse educational, lifestyle, ethnic and cultural origins. * Strong organizational, administrative, multi-tasking, prioritization and problem-solving skills. * Ability to work effectively under pressure in a positive friendly manner and to be flexible and adaptive to change. * Ability to effectively present information to others, including other employees, community partners and vendors. * Ability to seek direction/approval on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy. * Work in a team-oriented environment with a number of professionals with different work styles and support needs. * Excellent interpersonal, verbal, and written skills. * Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff. * Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations. * Make appropriate use of knowledge/ expertise/ connections of other staff. * Be creative and mature with a "can do", proactive attitude and an ability to continuously "scan" the environment, identifying and taking advantage of opportunities for improvement. Job Requirements * High school diploma or GED. * Minimum of two years social service or administrative experience in a clinical or social services setting. * Excellent verbal and written communication skills with ability to communicate effectively with elderly or disabled adults from varying cultural and ethnic backgrounds. * Proficient in Microsoft office Word, Excel, Outlook. * Able to work some evenings and weekends. * Access to reliable transportation with current liability insurance. * Bilingual English/Spanish. Job Preferences * College degree in related field * Experience in working in a community health center. * Knowledge of Medi-Cal and Medicare-related benefits and other programs for low-income clients. * EPIC electronic health record (EHR) and practice management (EPM) experience.
    $21-22 hourly Auto-Apply 35d ago
  • University Registrar - (Administrator III) - Division of Enrollment Management

    California State University System 4.2company rating

    Patient access representative job in San Francisco, CA

    s and staff responsibilities are updated to reflect current operations. Oversee staff attendance, scheduling, and student-centered service delivery. Manage office budget, conduct annual budget development and mid-year reviews, and ensure funds are used efficiently within the SAEM budget model. Submit funding requests consistent with university and divisional procedures. Service Excellence & Student Experience * Provide responsive, equitable, and high-quality service to students, faculty, staff, and external stakeholders. * Promote continuous improvement in service delivery, with a focus on technology-enabled solutions, student satisfaction, and operational efficiency. * Ensure consistent, accessible information about Registrar services across digital and in-person platforms. * Represent the Registrar's Office at university events and be available as needed during evenings/weekends. Leadership &University Engagement * Serve on campus-wide committees related to student records, academic policy, and enrollment processes. * Collaborate with ITS and campus partners to improve student systems, reporting tools, and data integration. * Promote SF State's mission of diversity, equity, and inclusion through policies, practices, and services. Minimum Qualifications * Master's Degree from an accredited institution. * Minimum of 5 years of a progressively responsible leadership experience in university registrar or student records office. * Demonstrated knowledge of student information systems and academic policy enforcement. * Excellent written, oral, and interpersonal communication skills with ability to explain complex information to diverse audiences. * Demonstrated commitment to serving a highly diverse student, faculty, and staff population. Preferred Qualifications * Experience managing technology-based operations in higher education, including PeopleSoft/Campus Solutions. * Knowledge of best practices in records management, registration, and student success within a strategic enrollment management framework. * Strong background in data analysis, reporting, and systems optimization. * Experience collaborating across cabinet-level units to implement academic and enrollment policies. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at ******************************************************* The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at **************. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Nov 04 2025 Pacific Standard Time Applications close:
    $38k-52k yearly est. 48d ago
  • Scheduling Specialist

    Welbehealth

    Patient access representative job in Stockton, CA

    Job Description The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed. Essential Job Duties: Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties Answer incoming phone calls, emails, and requests coming into the center as needed Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed Job Requirements: High school diploma or equivalency required Minimum of one (1) year of experience working in healthcare required Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) ยท Excellent organizational and communication skills Bilingual English/Spanish preferred Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for. Medical insurance coverage (Medical, Dental, Vision) Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time. Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path! And additional benefits Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications. Compensation $23.23-$30.66 USD COVID-19 Vaccination Policy At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations. Our Commitment to Diversity, Equity and Inclusion At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law. Beware of Scams Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
    $23.2-30.7 hourly Easy Apply 8d ago
  • Patient Services Specialist

    Roots Community Health Center 3.5company rating

    Patient access representative job in Oakland, CA

    Full-time Description The Patient Services Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. This position provides outreach and services for low-income and/or high-risk individuals such as justice involved, houseless and substance using populations who are potentially eligible for Medi-Cal funded services and are in need of medical care. Duties and Responsibilities: Process clinic specialist referrals from start to finish by submitting, assisting with scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Support patients in their wellness goals by way of engagement. Document and communicate effectively with patients and the patients' care teams. Maintain databases and update electronic health system. Conduct new patient intakes. Attend program meetings to discuss status of referrals, challenges/barriers with the following up with patients, and/or outside specialist. Report to the program administrators the current total of referrals for each program. Attend and participate in MAA/TCM Implementation Trainings. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other trainings and meeting related to job role. Requirements Competencies: Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including keen attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time, as needed. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States. Salary Description 24.04-26.00
    $33k-39k yearly est. 60d+ ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Walnut Creek, CA?

The average patient access representative in Walnut Creek, CA earns between $30,000 and $47,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Walnut Creek, CA

$38,000

What are the biggest employers of Patient Access Representatives in Walnut Creek, CA?

The biggest employers of Patient Access Representatives in Walnut Creek, CA are:
  1. John Muir Health
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