Patient access representative jobs in Warwick, RI - 2,493 jobs

A molecular imaging company is seeking a Medical Science Liaison in Needham, Massachusetts. The role involves building relationships with stakeholders in prostate cancer, providing medical and scientific support about radiopharmaceuticals. Candidates should have an advanced clinical degree and experience as a MSL. A competitive salary and benefits are offered, including healthcare and 401k matching. #J-18808-Ljbffr

Title: Customer Service Representative I Duration: 03 Months About the Role: This position is designed for enthusiastic, detail-oriented individuals who thrive in a fast-paced environment and are passionate about supporting families. We are seeking candidates excited to focus on assisting parents and families throughout their overall experience with our products and services. The role requires a commitment to meeting key performance indicators (KPIs), adhering to outreach protocols, and delivering an exceptional customer experience. This is a great opportunity for individuals looking to build a career in the biotech sector with an organization that offers excellent training programs and growth opportunities. Responsibilities: Achieve daily, weekly, and monthly goals. Comply with assigned schedules, assignments, and productivity metrics. Promptly, efficiently, and accurately contact existing customer or lead database. Assure the quality, integrity, and accuracy of client information. Master product information for accurate dissemination to customers. Comply with standard operating procedures and instructions within a quality management system. Assist customers and medical professionals throughout the birthing process and delivery lifecycle of ViaCord's service. Successfully resolve customer challenges. Handle escalated customer issues as needed. Build and maintain strong customer relationships. Promote an open communication model and a positive teamwork environment. Partner with Customer Service Management to assist with new-hire training, as needed. Participate in continuous improvement projects within the department. Participate in cross-functional improvement initiatives Qualifications: Exceptional communication and organizational skills. Proven ability to meet and exceed KPIs and outreach protocols. Strong attention to detail, especially in recordkeeping and compliance. Previous experience in customer service, sales, or biotech preferred. Proficiency in CRM tools and database management. 2+ years of service or relevant experience preferred Education: Bachelor's Degree, preferred

Role : Service Representative - CL Customer Service Center Duration : 6 Months+ Mode: Hybrid (3 days per week onsite) Six-month temp to hire employment offering comprehensive job training and continued mentorship ongoing. Expectation is that total compensation increases upon successfully meeting requirements for permanent employment We are actively hiring multiple Service Representatives to join their Commercial Lines Customer Service Center team on a temp to hire basis, located at their corporate office in Worcester, MA. We are an industry leading Property & Casualty Insurance Co. with over 160 years of rich history and tradition. Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) Flexible Schedule: Monday - Friday 8:30am-5:00pm (during training for the first 2-4 weeks); Monday - Friday 9:30am-6:00pm OR 10:30am-7:00pm (after training) Position Overview/Summary: As a Service Representative in the Commercial Lines team, you will be responsible for managing customer contact and for providing timely, quality service to Agents, commercial policy holders, and vendors primarily by phone and email. This includes handling incoming/outbound phone calls, issuing certificates of insurance, and other policy servicing items. Responsibilities/Essential Functions: Respond to customer requests from a variety of sources and handle calls & email from policyholders, agents, peers or others. This team primarily handles indexing several CSC Outlook mailboxes, inbound phone calls related to billing and certificates , makes outbound callouts for New Business, Renewal and Customer Satisfaction calls, and completes a large volume of Certificate of Insurance Requests. Other areas of focus could include, First Party Collections calls/emails, Returned Mail calls/email requests and incoming Voice emails. Provide timely, quality service to Agents, commercial policy holders, and vendors. May answers telephone inquiries from Commercial lines policy owners and Agents for certificate requests . Completes certificate of insurance and ID card requests within service level expectations. After an acclimation period, Service Representatives are expected to meet a Productivity goal. This goal varies based on focus. In order to provide coverage for incoming calls and email volumes, scheduling of shifts is very structured. Team members are expected to meet a 94% adherence goal. Adherence is a goal based on following a daily schedule, which includes start and ending shifts on time, scheduled lunches and breaks, etc. All our calls are recorded for Quality purposes, Call and Certificate Quality is reviewed monthly. Key Measures of Success: Service Quality Productivity Education and Experience: College degree preferred but not required. Typically have 2 or more years of related experience in the areas of Customer Service. Preferred working knowledge of Commercial Rating and Agency Customer Service. Proficiency in operating and interpreting proprietary software programs. Possesses the knowledge to access all applicable on-line resources. Demonstrated strong written and oral communication skills including active listening skills with an ability to tailor the content to the specific audience. Demonstrated professional telephone etiquette. Demonstrated ability to work well within a team environment . #TB_EN

Site: Martha's Vineyard Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. 2p-10:30 p every other weekend and holidays Job Summary The Patient Access Representative is responsible for: 1. Coordinating and performing all duties to ensure that the MVH registration system is up to date with correct patient information. This includes utilizing all available tools to verify, enter, and confirm all insurance information. 2. Additionally, the Patient Access Representative is cross-trained to cover the switchboard/ER Greeter and mail room functions. All of these functions must be carried out in a professional and courteous manner that is consistent with the guidelines developed for this position. In all cases, meeting the needs of our patients will be the number one priority of this position. Does this position require Patient Care? Yes Essential Functions -Maintain a courteous, calm and pleasant manner at all times. -Greet people with a helpful and positive attitude. -Represent Martha's Vineyard Hospital in a positive manner in all communications. -Demonstrate a commitment to maintaining positive and effective working relationships with other hospital departments. -Use proper workplace etiquette to encourage a pleasant and supportive departmental atmosphere. -PATIENT ACCESS REPRESENTATIVE. -Using the highest levels of excellent customer service, welcome each patient and visitor to MVH, determine what their needs are and direct them in a kind and courteous manner. -In accordance with HIPAA regulations, input correct ordering and primary care physician information for all patients to ensure that all test results reach their proper destinations. -Scan front and back of each patient's insurance card, and for new patient's front and back of Photo ID. -Identify and correctly enter insurance policies prime to MR. -Act as a resource for self-pay patients and those with MassHealth (and related policies) questions by providing literature and/or by directing them to the Patient Financial Counselor. -Direct patients and their paperwork to the appropriate departments at the appropriate time. -Without fail, respect the confidentiality of the information provided by patients or other hospital-based departments. -Ensure that conversations are kept as quiet as possible and that no information is shared with parties who are not entitled to have it, including co-workers. -Keeping EMTALA requirements in mind, collect appropriate insurance co-payment and process credit card/check/cash transactions using Cash Tracker system. -Make use of the AT&T Language Line to assist patients who do not speak English. -Perform quality control audits and update registration errors. -Interact effectively with all internal and external departments and patients to ensure that the registration process runs smoothly and that it supports all of the hospital's information. -Advise manager of errors for the purpose of on-going training - minimizing negative impact on revenue. -Perform other reasonable duties as assigned by management. -SWITCHBOARD OPERATER/ER GREETER. -Answer outside calls, relay calls to the proper department/ extension, and transfer calls when necessary. -Answer and screen in-house calls and complete calls for patients who may need assistance. -When greeting patients entering the ED, assess degree of illness/injury and immediately seek medical assistance if life threatening condition exists according to ED provided symptom list. (This is not a clinical position and is done to the best of the greeter's ability.). -Assist ED registrars with meeting patient needs for timely registration. -Monitor the ED waiting room and wait times. -Maintain patient confidentiality. -Answer questions, give directions. -Maintain a log of patient names, room numbers, and telephone extensions in order to expedite relayed calls. -Update the census at the beginning of each shift and every 3 hours thereafter, at a minimum. -Establish at the beginning of the shift, a list of people on call. -Page people in the institution as needed in a professional manner. MAILROOM. -Sort all incoming mail and post outgoing mail. -Prepare batch mailings as requested. -Maintain postage meter with adequate funds to operate daily. -Maintain an adequate supply of mailing items, including FedEx and USPS forms. -Report repairs needed for postage, fax, and copier machine. -Assist with any other duties assigned. -SKILLS/ABILITIES/COMPETENCIES. -Maintain and promote positive attitude and customer service with patients, staff members and other departments. -Maintain compliance with hospital policies, procedures and regulatory mandates. -Maintain competency for entry of demographic and insurance information. -Respond to problem solving. -Ensure accuracy and completeness of demographic information. -Ability to comprehend and ensure compliance with hospital and departmental policies and procedures. -Ability to create team environment/working conditions. -Ability to independently follow assigned tasks to completion. -Capable of decision making based on experience and situation. -Ability to multitask and field switchboard phone calls. -Computer skills. -Ability to greet patients. -Ability to process and sort incoming and outgoing mail. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Prior experience working with the public preferred. 0-1 year required Knowledge, Skills and Abilities - Must be able to read, write legibly, speak clearly and understand the English language. - Must possess the ability to make independent decisions when circumstances warrant such action in a timely fashion. - Must possess the ability to deal tactfully with staff, patients, family members, visitors, government agencies/personnel and the general public. - Must possess the willingness to work harmoniously with professional and non-professional personnel and the general public. - Must be able to work in a fast paced environment with multiple phone calls, questions and tasks. - Maintain and promote positive attitude and customer service with patients, staff members and other departments. - Maintain compliance with hospital policies, procedures and regulatory mandates. - Maintain competency for entry of demographic and insurance information. - Respond to problem solving. - Ensure accuracy and completeness of demographic information. - Ability to comprehend and ensure compliance with hospital and departmental policies and procedures. - Ability to create team environment/working conditions. - Ability to independently follow assigned tasks to completion. - Capable of decision making based on experience and situation. - Ability to multitask and field switchboard phone calls. - Computer skills. - Ability to greet patients. - Ability to process and sort incoming and outgoing mail. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location One Hospital Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Evening (United States of America) Pay Range $20.70 - $42.31/Hourly Grade SM1207 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

WHO WE ARE… Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic. For more information visit our website: *************************** WHO WE ARE LOOKING FOR… Mission- Aligned: You are excited to be a part of Newport Mental Health's mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care. Ally: You intentionally foster belonging, personal growth, and empowerment for all. You're a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities. Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes. Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines. WHAT WE OFFER… Excellent Health and Dental Insurance Vacation, Sick and Personal time accrued biweekly Up to 11 Holidays Retirement program through Mutual of America Additional supplemental insurance programs Tuition reimbursement Mileage reimbursement Employer paid life insurance Flexible spending account (FSA) and dependent care (DCA) spending accounts. The Access Coordinator is responsible for supporting front desk operations and serves as a working lead for the reception staff. This role helps ensure smooth daily workflows, consistent communication, and excellent customer service while maintaining alignment with Newport Mental Health policies, procedures, and leadership direction. The Front Desk Coordinator assists the Access Team Leader with coordination tasks but does not replace supervisory authority. WHAT YOU WILL BE DOING (ESSENTIAL DUTIES)… Serve as the primary lead point of contact for Front Desk Receptionists for day-to-day questions, workflow guidance, and support. Assist with daily coverage coordination, including monitoring schedules, ensuring adequate front desk coverage, and communicating needs to leadership. Support the team with check-in/check-out workflows, insurance verification, appointment preparation, and client inquiries as needed. Help troubleshoot front desk issues and escalate concerns appropriately to the Access Team Leader. Support consistency and accuracy in front desk processes, documentation, and communication. Reinforce expectations for professional, compassionate, and client-centered service. Assist with training new reception staff on front desk processes and expectations. Communicate updates, workflow changes, and reminders to the team in a clear and timely manner. Promote teamwork, respect, and alignment with Newport Mental Health values. Participate in team meetings and provide feedback on workflow improvement needs to leadership. Requirements WHAT WE EXPECT OF YOU… High School Diploma or equivalent. Experience in a fast-paced medical office or behavioral health setting preferred. Strong communication skills and ability to work positively with diverse personalities. Demonstrated reliability, professionalism, and ability to multitask. Ability to remain calm, organized, and supportive in a high-volume environment. APPLY NOW Submitting your application is a great way to learn more about Newport Mental Health. If you have questions about how your experience aligns with our job openings or know someone who would be a great candidate for our job openings, please contact Human Resources: Human Resources Newport Mental Health 42 Valley Road Middletown, RI 02842 Tel: ************ Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Salary Description $ 24.00 - 25.00 hourly

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a temporary/PRN position working day shifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Shift: 24hr variable evening Job Summary Summary The Registered Nurse is a professional nurse registered in Massachusetts who is responsible and accountable for planning and providing patient care for assigned patients in accordance with Nursing Standards of Care as set forth in the Nursing Department's Clinical Practice Manual. The registered nurse demonstrates initiative, knowledge and clinical skills in caring for the patient with complex needs. The Registered Nurse demonstrates the ability to effectively manage patients by assuming full responsibility for the assessment, plan, implementation and evaluation of patient care and is directly responsible to a designated nurse manager, or supervisor. Qualifications * Education: Graduate of an approved school of nursing with current registration in Massachusetts. For newly licensed nurses a Bachelor of Science Degree in Nursing is required. * 3yr+ recent Vascular Access/IV Team experience required * Ultrasound guided IV required * PICC experience preferred Knowledge, Skills and Abilities * The RN must show evidence of the basic analytic thinking necessary to care for a group of patients. * Must demonstrate observational skills and the ability to set priorities. * Must be able to function under stress with good interpersonal and communication skills. * Must demonstrate effective skills in applying hospital standards in area of service, teamwork, communication, respect for others, and time/priority management. Additional Job Details (if applicable) Remote Type Onsite Work Location 75 Francis Street Scheduled Weekly Hours 24 Employee Type Regular Work Shift Evening (United States of America) Pay Range $41.71 - $105.65/Hourly Grade MNA333 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Patient Representative (PR) is the "first impression" a patient has of Dana-Farber Cancer Institute (DFCI). As the first point of contact, this role is critical to a patient's experience and their entry into the DFCI system. PRs provide call center and administrative support for aspects of patient care within the Dana-Farber Welcome Center. PRs work in a call center environment in conjunction with their supervisor and other PRs. They work as a team to problem-solve and collaborate with the goal of providing an excellent patient experience. The PR role is essential to Institute operations, simultaneously working with multiple disease centers and serving as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disease centers in accordance with the DFCI Customer Service Standards. This role requires excellent customer service skills and comfort with multitasking and problem solving. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + Serves as the first point of contact and liaison for patients or referring providers by triaging calls and resolving questions directly whenever possible + Possesses a level of independence requiring knowledge of multiple disease specific programs + Provides administrative support and coordination for all aspects of patient care for patients, primarily focused on supporting incoming telephone calls + Triages issues and answers general questions, with the goal of resolving requests in real time. If unable to answer all patient questions, triage to or take detailed message for disease center team + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills + Provides general institute, disease, or program-specific information to callers/patients within the scope of knowledge and authority + Performs other administrative duties and tasks as requested by Manager/Supervisor + Able to quickly comprehend and implement new concepts or modifications to processes + Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels + Ensures quality clinical care and adherence to standard operating procedures and compliance requirements **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + PC proficiency; ability to learn new software quickly + Knowledge of medical terminology is a plus **MINIMUM JOB QUALIFICATIONS:** The position requires a high school diploma or GED, with a bachelor's degree preferred. Administrative and/or customer service experience is strongly preferred, and experience in a call center or phone service setting is also preferred. **SUPERVISORY RESPONSIBILITIES:** None **PATIENT CONTACT:** Yes, this position entails patient contact and communication. Methods of contact are primarily by phone, but may be in person, written letter or patient portal (Partners Patient Gateway). Age population served will depend upon clinical area assigned. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $41,200.00 - $46,500.00

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Confidential Security Clearance Status: Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon has an opening for a Scheduling Specialist at our Portsmouth, RI facility within the Global Interconnect value stream. The successful candidate has experience with Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include program, planning, production control, operations, quality, and manufacturing/test/design engineering. You will be responsible for creating and maintaining execution plans to meet critical customer deadlines with supply chain strategies and financial targets. What You Will Do Managing a high visibility, high mix area Material Availability Analysis, Tracking, and Reporting. Manage Kit Readiness including working with cross-functional team in BOM, Material Master, Process Engineering, Operations, and Document Control Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule. This will be an onsite role in our Portsmouth, RI location. Qualifications You Must Have Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience, or an Advanced Degree in a related field. Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, finance, project management or a related field. Qualifications We Prefer Experience with MRP, Special program access, ERP Experience in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing Experience utilizing lean manufacturing concepts Experience with MS Office 365 (Word, Excel, Power Point and Outlook) What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Location Info and/or Links: Portsmouth RI: ********************************************************* Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

**Country:** United States of America ** Onsite **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance **Security Clearance Type:** DoD Clearance: Confidential **Security Clearance Status:** Active and existing security clearance required after day 1 At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon has an opening for a Scheduling Specialist at our Portsmouth, RI facility within the Global Interconnect value stream. The successful candidate has experience with Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include program, planning, production control, operations, quality, and manufacturing/test/design engineering. You will be responsible for creating and maintaining execution plans to meet critical customer deadlines with supply chain strategies and financial targets. **What You Will Do** + Managing a high visibility, high mix area + Material Availability Analysis, Tracking, and Reporting. Manage Kit Readiness including working with cross-functional team in BOM, Material Master, Process Engineering, Operations, and Document Control + Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule. + This will be an onsite role in our Portsmouth, RI location. **Qualifications You Must Have** + Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience, or an Advanced Degree in a related field. + Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, finance, project management or a related field. **Qualifications We Prefer** + Experience with MRP, Special program access, ERP + Experience in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing + Experience utilizing lean manufacturing concepts + Experience with MS Office 365 (Word, Excel, Power Point and Outlook) **What We Offer** + Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. **Learn More & Apply Now!** + **Please consider the following role type definition as you apply for this role.** + **Onsite:** Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. + **Location Info and/or Links:** + **Portsmouth RI:** ********************************************************* + **Clearance Information:** This position requires a security clearance. **DCSA Consolidated Adjudication Services (DCSA CAS)** , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************ **_As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote._** The salary range for this role is 68,900 USD - 131,100 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. _RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._ **Privacy Policy and Terms:** Click on this link (******************************************************** to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

We are seeking detail oriented, highly motivated professionals with 1-2 years' experience in the data/networking field. This role consists of working with carriers, technicians, and customers alike to activate a multitude of different internet access circuit types and completing their turn up through to completion. In doing so, this individual will act as the technical liaison between all parties to navigate the routers and equipment configurations to troubleshoot as needed for success. Duties and Responsibilities: * Use internal systems to run through activation queue * Assist technicians and customers over the phone * Troubleshoot when an unsuccessful event occurs * Update router configurations * Work with carriers to ensure proper circuit order builds * Collaborate with internal workflow specialists to ensure a high level of visibility and efficiency in personal day-to-day operations Required Qualifications: * Proficient in Microsoft Office suite * Ability to work independently and make judgement calls to resolve issues * Strong organizational skills * Excellent multitasking ability * Technical background or desire to grow in technical field * Demonstrative critical thinking and analytical problem-solving skills * Availability to work overtime if required * Solid work ethic * Strong sense of urgency Preferred Qualifications: * Ability to refine and improve personal technical capabilities in enterprise networking, mobility, network security, and unified voice application support to contribute to the company mission at a higher level of expertise. * 1-2 years in a technical support related role, or equivalent experience * Understanding of Networking, TCP/IP, Routing, Switching, SD-WAN * Prior public trust P2 security clearance * Bachelor's Degree in Computer Science, Network Design, Network Security, or related field * Experience with coding and automation platforms such as Python, Javascript or similar #LI-JH1 Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.85 Billion in revenue with more than 2,100 employees and is headquartered in Quincy, MA. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success. Granite has been recognized by the Boston Business Journal as one of the "Healthiest Companies" in Massachusetts for the past 15 consecutive years. Our offices have onsite fully equipped state of the art gyms for employees at zero cost. Granite's philanthropy is unparalleled with over $300 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer's Association to name a few. We have been consistently rated a "Fastest Growing Company" by Inc. Magazine. Granite was named to Forbes List of America's Best Employers 2022, 2023 and 2024. Granite was recently named One of Forbes Best Employers for Diversity. Our company's insurance package includes health, dental, vision, life, disability coverage, 401K retirement with company match, childcare benefits, tuition assistance, and more. If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you. EOE/M/F/Vets/Disabled

is 100% onsite at the Waltham location. The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: * Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues * Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal * Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers * Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience * Prepares for and attends shift handoffs and team huddles * Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed * Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments * Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications * Collects co-payments, reconciles deposits, and provides accurate records in hospital systems * Transcribes treatment and billing data; communicates with other departments for clinical and administrative services * Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required * Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations * Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records * Processes prescription refills, letters, and external requests * Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently * Participates in process improvement initiatives and supports internal changes to systems and procedures Minimum Qualifications Education: * High School Diploma/ GED Experience: * No healthcare experience required - Basic customer service and computer skills. * Makes use of customer service knowledge to assist patients and families in resolving problems. * Conveys a positive demeanor when interacting with patients, families, and coworkers. * Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. * Ability to work with diverse internal and external constituencies. * Demonstrates the ability to pay attention to detail and accuracy. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Are you passionate about healthcare and fluent in Mandarin? Step into a role where compassion meets coordination, and every day brings a new opportunity to support patients from around the world. Our client, a prestigious Boston-based medical institution to find an Mandarin-speaking International Patient Liaison-someone who will be the guiding voice and advocate for international patients navigating complex healthcare journeys. Hours: Monday-Friday, 8am-4:30pm, (Enjoy 1 Remote Day!) Location: Boston, MA Salary: $53,000-60,000/year Duration: Direct Hire - Join the team long-term! Responsibilities: Welcome and guide Mandarin-speaking international patients and families through every step of their care experience. Coordinate appointments, hospital visits, procedures, and follow-ups across departments. Collaborate with physicians, care teams, and interpreters to ensure nothing gets lost in translation, literally or figuratively. Deliver high-touch, concierge-level service with cultural sensitivity and professionalism. Manage urgent needs and provide after-hours support when necessary. Serve as a bridge between patients and a complex healthcare system-making it feel seamless, supportive, and human. Qualifications: Bilingual fluency in Mandarin and English - Required Experience in healthcare, customer service, or patient services A natural communicator who thrives in fast-paced, multicultural environments Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill. #INDHOT

State of Location: Rhode Island Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Representative- Full-time Coventry, RI $18-22/hr Elite Physical Therapy, part of the Ivy Rehab Network Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 1+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. #ortho-fo We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Join Midstate Radiology Associates (MRA) as a Part Time Regular, 1st Shift, Patient Representative at Mystic Imaging Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. For complete listing of all open positions, visit ********************************************** Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57. Job Summary: The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met. Key Accountabilities: Greeting patients and help maintain a timely accurate patient flow through the system. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration. Collects insurance co-pays as applicable. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required. Obtains all necessary signatures and initiates required documents for scheduled procedures. Performs insurance verification processes. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s). Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people. Obtains and provides reports and images on CD to patients or physician's offices. Follows established policies and procedures set by administration including department cleanliness and disinfecting. Assists in the Hereditary Cancer Risk Assessment program. Performs other duties as assigned. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education Required: High school diploma or equivalent. Knowledge, Skills, & Abilities: At least one year of customer service experience in a medical setting preferred. Knowledge of medical terminology. Quality assurance and customer service principles and practices. Communicate effectively with patients, relatives, medical staff and co-workers. Capacity to relate to patients of all cultural and socio-economic backgrounds. Maintain the confidentiality of patient records. Ability to understand and follow specifications and instructions. Attention to detail is required for success. Basic keyboard skills with proficiency in use of personal computer. Physical Requirements: Remaining in a stationary position, often sitting for prolonged periods. Adjusting or moving objects up to 15 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Must be able to lift up to 20 pounds at times. Moving about to accomplish tasks or moving from one worksite to another. Must be able to access and navigate each department at the organization's facilities The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************

Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Under the direction and supervision of the Manager of Admitting, the Admitting/ED Registrar registers and admits patients in the hospital information system, verifies insurance eligibility, collects co-payments, makes outgoing and receives incoming phone calls, interacts with internal and external customers and works with others in the department and Hospital to ensure an efficient and effective patient and financial flow. Qualifications ESSENTIAL FUNCTIONS: Delivers outstanding customer service to both internal and external customers. Ensures the integrity of the data in the hospital's information system with respect to patient demographic, insurance and admission information. Verifies patient insurance using various methods. Applies knowledge of payor requirements and guidelines to ensure effective reimbursement. Assists in ensuring adequate departmental coverage when needed. This includes covering in the Admitting or Emergency Department at the direction of the Admitting Manager. Participates in holiday coverage rotation. Conducts inpatient interviews. Secures patient valuables. Documents accurate information on all patient accounts to ensure an effective workflow throughout the organization. Demonstrates ability to handle difficult situations by using effective problem-solving skills. Serves as a resource for patients and others with questions regarding registration, insurance eligibility and patient admission. Collects insurance copays from patients. Collaborates with others to ensure a positive and effective patient experience. Demonstrates ability to work independently and as part of a team in a fast-paced environment with constant interruption. Flexible availability to accommodate work coverage requests. Able to accurately type at least 40 words per minute. Relates effectively to various types of customers in a professional and courteous manner. Utilizes supervisor or manager to resolve issues/concerns as needed. Attends and participates in departmental meetings. All other duties as assigned. About Us: As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, Mass General Brigham supports a complete continuum of care including community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities. Several of our hospitals are teaching affiliates of Harvard Medical School, and our system is a national leader in biomedical research. We're focused on a people-first culture for our system's patients and our professional family. That's why we provide our employees with more ways to achieve their potential. Mass General Brigham is committed to aligning our employees' personal aspirations with projects that match their capabilities and creating a culture that empowers our managers to become trusted mentors. We support each member of our team to own their personal development-and we recognize success at every step. Our employees use the Mass General Brigham values to govern decisions, actions and behaviors. These values guide how we get our work done: Patients, Affordability, Accountability & Service Commitment, Decisiveness, Innovation & Thoughtful Risk; and how we treat each other: Diversity & Inclusion, Integrity & Respect, Learning, Continuous Improvement & Personal Growth, Teamwork & Collaboration.Requires a professional, service-oriented individual with strong organization skills and good judgment. An independent thinker with the ability to work under limited supervision. Must possess a high school diploma or GED. Additional Job Details (if applicable) Per diem. Hours may vary. Remote Type Onsite Work Location 243-245 Charles Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $19.42 - $27.74/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Reporting to the Scheduling Supervisor, the Clinic Scheduling Specialist I is a mission critical position responsible for administrative tasks that occur in the Jimmy Fund Clinic including; scheduling appointments in accordance with the scheduling guidelines; liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests. The CSS role is essential to institute operations, simultaneously working with multiple disease centers, offering exemplary customer service, and managing complex high-volume scheduling tasks while balancing multiple real- time priorities. This position requires the ability to multi-task and function as an integral member of the team. Excellent verbal and written communication skills required. Exceptional computer, customer service and problem-solving skills required. Demonstrated ability to carry out complex scheduling as required. Demonstrated ability to draft complex reports, correspondence and other administrative documents pertaining to patient scheduling as needed. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. + This is a hybrid position requiring 2 days per week onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) **Responsibilities:** + Schedules and reschedules appointments for patients in the Jimmy Fund Clinic. + Schedules and reschedules Xrays, Ultrasounds, CTs, MRIs, PET/CTs, and ECHOs at Boston Children's Hospital. + Coordinates multiple specialty visits at Boston Children's Hospital with appropriate Boston Children Hospital departments, such as Cardiology, Pulmonary, Audiology, etc as it relates to oncology care. + Accurately schedules complex appointment sets across disciplines for pediatric oncology patients in accordance with scheduling guidelines + Triages scheduling phone calls for disease group and covering disease groups if applicable. + Serves as a liaison between patient/family/provider. + Possesses a level of independence requiring knowledge of multiple disease specific programs. + Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. + Provides pediatric oncology disease, and program-specific information to callers/patients within the scope of knowledge and authority. + Performs other administrative duties and tasks as requested by Manager/Supervisor. + Able to quickly comprehend and implement new concepts or modifications to processes. + Collaborates with disease center team to ensure seamless coverage and task management in times of both full and partial staffing levels. + Ensures quality clinical care and adherence to standard operating procedures and compliance requirements. + Participates in training new team members as requested. + May be required to perform other duties as required by the clinical practice support team. **QUALIFICATIONS:** + High school diploma required + A Bachelor's Degree in health administration or related field is strongly preferred **,** and/or a minimum of 1 year of related health care and/or customer service experience. **KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:** + Ability to function as an integral member of a team + Excellent communication, organizational, time management, and customer service skills + Strong attention to detail + Ability to multi-task and problem solve on the spot + Excellent phone etiquette + Demonstrated ability to carry out complex scheduling as required + Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed + PC proficiency + Ability to work productively in a remote environment + Knowledge of medical terminology preferred At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. **EEO Poster** . Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $45,500.00 - $54,400.00

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. MGH Cancer Center at Newton-Wellesley Hospital Join a compassionate and collaborative team at the MGH Cancer Center at Newton-Wellesley Hospital, where your work directly supports patients and providers in delivering exceptional care. As a Patient Services Coordinator III, you'll play a vital role in ensuring smooth and efficient clinic operations. This position offers a dynamic and rewarding experience for someone who thrives in a fast-paced healthcare environment. Job Summary GENERAL SUMMARY/ OVERVIEW STATEMENT: Under the direction of the Practice Manager, the Patient Services Coordinator III provides complex patient scheduling support in a high-volume outpatient ambulatory care setting. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Schedules initial, follow-up, and multi-disciplinary (with multiple providers) patient visits * Coordinates and maintains providers' master clinical schedules - Submits referrals for specialty appointment requests * Obtains intake information from patient and referring physician's offices. - Schedules Radiology tests * Orders and obtains scans for clinical sessions, pathology reports/slides, x-rays, x-ray reports and lab results. * Schedules infusion related services utilizing OptIn scheduling support system - Triages and manages high volume of patient telephone calls, utilizing superb customer service skills. * Maintains confidentiality and privacy, which is consistent with HIPAA guidelines. * Provides cross coverage for other practice staff members for absences, vacations, etc. and during variations in workflow, as needed * Performs other duties as assigned Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience * Office experience 3-5 years required Knowledge, Skills and Abilities * Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. * Ability to proofread and edit written documents. Additional Job Details (if applicable) Remote Type Onsite Work Location 2014 Washington Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.99 - $27.17/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

This position is 100% onsite at the Jamaica Plain location and is split between Optometry and Pediatrics. The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Key Responsibilities: * Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues * Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal * Collaborates with referring providers and practices to manage complex patient issues * Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience * Prepares for and attends shift handoffs and team huddles * Completes questionnaires in EMR as needed * Assists patients, and ensures routine forms are ready for appointments * Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications * Collects co-payments, reconciles deposits, and provides accurate records in hospital systems * Transcribes treatment and billing data; communicates with other departments for clinical and administrative services * Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required * Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations * Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records * Processes prescription refills, letters, and external requests * Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently * Participates in process improvement initiatives and supports internal changes to systems and procedures Minimum Qualifications Education: * High School Diploma/ GED Experience: * No healthcare experience required - Basic customer service and computer skills. * Makes use of customer service knowledge to assist patients and families in resolving problems. * Conveys a positive demeanor when interacting with patients, families, and coworkers. * Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations. * Ability to work with diverse internal and external constituencies. * Demonstrates the ability to pay attention to detail and accuracy. PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months) The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.