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Patient access representative jobs in Washington - 1,292 jobs

  • Customer Service Representative

    2 Sons Plumbing

    Patient access representative job in Pacific, WA

    🚨 WE'RE HIRING: CSR 🚨 📍 Seattle, WA | 💰 $20-$28/hr DOE ✨ Be the heartbeat of our office - schedule calls, and keep customers happy! Fast-paced, fun, and rewarding. 🔹 What You'll Do 📞 Answer & schedule customer calls 🗂 Keep records organized & accurate 💬 Provide updates with a smile 🔹 What We're Looking For ✅ HS Diploma or equivalent ✅ 1+ year Customer Service or office coordination ✅ Strong communication & multitasking skills 💻 Comfortable with Microsoft Office ⭐ ServiceTitan experience = BIG plus but not required 🔧 Plumbing/HVAC knowledge helpful 🔹 Perks & Benefits 💵 $20-$28/hr (DOE) 🏥 Medical, Dental & Vision 💼 401k with Company Match 🗓 Paid Time Off + Holidays + Sick Days 🚀 Career Growth Opportunities 🎉 Friendly, supportive team culture 🔥 Join one of the fastest-growing service companies in the PNW! Hard work pays off here - come grow with us. 👉 Apply Today with 2 Sons Plumbing, Electric, Heating & Air!
    $20-28 hourly 18h ago
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  • Patient Service Representative

    The Judge Group 4.7company rating

    Patient access representative job in Seattle, WA

    Job Title: Patient Services Representative Contract: 04+ months possible contract to hire Shift: 08:00 AM - 05:00 PM (Monday to Friday) Hours Per week: 40 hours per week. About the Role We are seeking a highly motivated and compassionate Patient Services Representative to join our team. In this role, you will serve as the first point of contact for patients and play a key part in ensuring a seamless and positive patient experience. You will support administrative operations, assist with scheduling and outreach, and collaborate closely with clinical teams to maintain efficient workflows. Primary Responsibilities Manage patient check-in and check-out processes, including insurance verification, collection of co‑pays, and documentation review. Greet and assist patients in person and via phone with professionalism, empathy, and a customer‑first mindset. Conduct patient outreach calls for appointment scheduling, preventive care visits, and care‑plan follow-ups. Schedule, confirm, and reschedule appointments while maintaining accuracy in patient records. Meet established outreach, scheduling, and preventive care quality targets. Serve as a primary resource to resolve patient questions, concerns, or administrative issues. Ensure compliance with HIPAA and all applicable healthcare privacy and confidentiality regulations. Coordinate with clinical teams to maintain smooth patient flow and operational efficiency. Maintain and update patient information in Electronic Health Record (EHR) systems. Assist with onboarding and training of new patient service team members. Support operational improvement efforts, including generating routine reports and contributing to process enhancements. Qualifications High school diploma or equivalent required. 2+ years of customer service experience highly preferred. Experience in an outpatient clinic or healthcare environment preferred. Skills & Competencies Exceptional verbal and written communication skills. Strong interpersonal skills with a patient‑centered focus. Excellent organizational skills and high attention to detail. Ability to multitask effectively in a fast‑paced setting. Strong problem-solving and conflict-resolution abilities. Proficiency in Microsoft Office Suite. Ability to work both independently and as part of a collaborative team. Knowledge of insurance verification, medical terminology, and EHR system.
    $36k-40k yearly est. 3d ago
  • Front Office Coordinator

    The Partners Group 4.9company rating

    Patient access representative job in Renton, WA

    Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same. TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates. Are you ready to join an amazing organization that has won too many "Employer of Choice" awards to list? Let's work together! The Partners Group currently has an outstanding opportunity for a Front Office Coordinator to join our Operations team in Renton, Washington. How you will make an impact at TPG The primary role of the Front Office Coordinator is to ensure smooth day-to-day office operations while creating a welcoming, professional first impression for clients, guests, and partners. As the face of the office, you will play a key role in keeping our workplace running efficiently, supporting facilities, front desk operations, and administrative needs across our Commercial Lines, Personal Lines, and Employee Benefits teams. This role is ideal for someone who is proactive and takes pride in being a reliable go-to resource for the office! A typical day in this role Greet, check in, and assist office visitors; manage front desk coverage and professional call handling Coordinate incoming and outgoing mail, scanning and logging documents, and managing shipping requests Maintain office spaces, conference rooms, and shared areas to ensure a professional, well-functioning environment Order and track office, kitchen, equipment, and first-aid supplies within budget Partner with Operations and People teams on onboarding/offboarding logistics, office events, and facilities needs Support internal teams with administrative tasks, document processing, and system updates as needed Key details Location: Renton, WA; in-office Hours: 8am-5pm, Mon-Fri (40 hours/week) Salary Range: $23.00-27.00 per hour, non-exempt (DOE) Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time. What you'll bring to the table (required) High school diploma or equivalent required; bachelor's degree preferred At least 2 years of experience in an administrative, front office, or clerical role (insurance, professional services, or corporate office experience strongly preferred) Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn new systems quickly Experience working with phone systems, CRM or agency management systems, and office equipment Ability to work onsite, Monday-Friday, 8:00 am - 5:00 pm PT Strong organizational skills and the ability to manage multiple priorities in a fast-paced office environment Comfort working independently, identifying issues, and following through on solutions Clear verbal and written communication skills Reliability and consistency in maintaining front desk coverage and office operations What will make you really stand out (preferred) Prior experience in an insurance brokerage, professional services, or similarly regulated environment Familiarity with AMS360, CSR24, or other insurance-related systems Experience supporting facilities, vendor relationships, or office events A demonstrated track record of being a proactive "doer" who sees what needs to be done and takes action Why you'll love working here You'll join a collaborative, people-first organization where your contributions are visible and valued. This is a great opportunity for someone looking for a stable, long-term role where they can build strong relationships, develop operational expertise, and make a meaningful impact on the daily experience of employees and clients alike. Why join The Partners Group? At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first - all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. This includes: A rich benefits package including generous paid time off, medical, dental, and vision insurance, life and disability insurance, retirement plan, EAP, wellness incentives, and employee ownership opportunities Support and development to cultivate your knowledge and continuing education to maintain or support your professional designations Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day Commitment To Diversity TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements. Apply Today If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us! PLEASE NOTE: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only. The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We use E-Verify to confirm the identity and employment eligibility of all new hires.
    $23-27 hourly 3d ago
  • Front Desk Coordinator

    Campuspoint

    Patient access representative job in Puyallup, WA

    Join a reputable Title Insurance company as a Front Desk Coordinator at their Puyallup location. You will be an integral part of their thriving escrow team and play a crucial role in daily operations. Compensation: $22-$24/hr Availability: Monday through Friday from 8 a.m. to 5 p.m. As the face of the company, you will use your exceptional customer service skills to warmly greet visitors and provide top-notch assistance. No prior experience is necessary; simply bring your positive attitude and eagerness to learn. The company will provide comprehensive training and ongoing support to ensure your success. In this role, you will have the opportunity to learn escrow tasks, expanding your skill set and marketability. This position is not just about the present; it also offers potential for your future growth and development. DUTIES Answering and directing calls courteously and efficiently Welcoming customers warmly, offering refreshments as required. Notifying staff promptly upon customer arrival for appointments and assisting with scheduling of closing appointments. Manage courier deliveries, handle and distribute mail, and promptly alert relevant personnel. Keeping reception and conference areas tidy and organized. Coordinating orders for refreshments and office supplies. Assisting with various projects, including mailouts. Maintaining punctuality and consistent attendance. Assisting with escrow tasks as needed, with training provided. QUALIFICATIONS Experience in customer service, reception, clerical, or administrative support work. Friendly, positive, upbeat and professional demeanor Strong communication skills Organized with high attention to detail Proficiency in Microsoft Office CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy.
    $22-24 hourly 3d ago
  • Patient Advocate

    Cancer Care Northwest 4.5company rating

    Patient access representative job in Spokane, WA

    Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: a High School Diploma or a General Education Degree three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27
    $41k-48k yearly est. 11d ago
  • Associate or Mid-Level Integrated Planning and Scheduling Specialist

    Jeppesen 4.8company rating

    Patient access representative job in Tukwila, WA

    Company: The Boeing Company Boeing Defense, Space and Security (BDS) has an exciting opportunity for an Associate or Mid-Level Integrated Planning and Scheduling Specialist (Level 2 or 3) to join the E7 IP&S Program Management team in Tukwila, WA or Oklahoma City, OK! Strong communication and organizational skills are critical to success in this position, along with the ability to build strong relationships, collaborate in a cross-functional environment, and utilize problem-solving skills to proactively identify and manage risks and opportunities. Position Responsibilities: Supports preparation, development, coordination, scheduling, and change management activities of maintaining an integrated plan to meet program and/or project requirements in accordance with project management industry standards. Participates in maintaining, analyzing and producing metrics related to plans. Assists more experienced personnel with risk assessments, developing mitigation plan and refining the business case. Develops, collects, organizes and provides data, updates task, to maintain status of programs, schedule, customer and supplier commitments and compliance. Coordinates document work statements and resulting schedules. Identifies and provide reports on performance variances, project status, change information to project team. Communicates plan changes and recovery plans to ensure commitment to stakeholders. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee. Basic Qualifications (Required Skills/Experience): 1+ years of experience creating integrated schedules encompassing design, manufacturing, equipment, tooling and resource requirements 1+ years of experience in integrated scheduling, change management, program planning, project management, Industrial Engineering, or Business Operations 1+ years' experience working with Microsoft Office Applications. Preferred Qualifications (Desired Skills/Experience): Bachelor's Degree or higher 3+ years of experience creating integrated schedules encompassing design, manufacturing, equipment, tooling and resource requirements 3+ years of experience in integrated scheduling, change management, program planning, project management, Industrial Engineering, or Business Operations Strong Excel skills Conflict of interest: Successful candidates for this job must satisfy the Company's Conflict of Interest (COI) assessment process. Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense. Travel: Some travel may be required up to 10% Shift: 1st Shift Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Summary pay range: Tukwila, WA, Level 2 (Associate): $81,600 - $110,400 Tukwila, WA, Level 3 (Mid-Level): $101,150 - $136,850 Oklahoma City, OK, Level 2: $71,400 - $96,600 Oklahoma City, OK, Level 3: $87,550 - $118,450 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
    $101.2k-136.9k yearly Auto-Apply 6d ago
  • Scheduling Specialist

    Kaizo Health

    Patient access representative job in Washington

    Come join our team as a Scheduling Specialist! Kaizo Health is looking for amazing fitness enthusiasts who are passionate about health care and wellness to work in a direct patient care setting. Ideal candidates love working with people and share in our mission of creating a “healthier, happier world." The Scheduling Specialist is responsible for scheduling patients, performing administrative and financial duties, and providing excellent customer service to all patients and customers. SPECIFIC RESPONSIBILITIES 1. Greeting patients over the phone in a professional manner. 2. Regularly checking voicemail throughout the day. 3. Accurately and efficiently scheduling appointments for services provided to optimize patient satisfaction/loyalty and provider time. 4. Sending emails to patients confirming appointments and attach necessary paperwork with minimal errors. 5. Monitoring and updating DemandForce appointment requests. 6. Tracking insurance submissions and alerting the appropriate team member in each clinic of upcoming submissions that are required. 7. Assisting with auditing, re-ordering charges, and closing out the clinics the following business day 8. Accurately entering demographics from patient paperwork received from clinic staff 9. Uploading New Patient Paperwork into the patient charts 10. Posting charges and balance batch before submitting the information to the Patient Services Center. 11. Maintaining patient accounts by accurately recording and updating personal & financial information. 12. Recording/collecting patient charges; monitoring credit extended to patients 13. Emailing daily statistics to clinic team members and managers as needed. 14. Marketing of SSR services, locations, and retail products; directing patients to the SSR website for more details when appropriate. 15. Accurately completing EOD spreadsheet and emailing it to the appropriate distribution list(s). MINIMUM QUALIFICATIONS REQUIRED High school Diploma or equivalent Minimum of 2-3 yrs working in a medical or healthcare setting. Must have an understanding and be familiar with scheduling appointments, insurance plans, explanation of benefits, billing, coding, and HIPAA guidelines. Experience with MS Office (Excel, Word, and Outlook) Superior communication and interpersonal skills, excellent phone etiquette, and the ability to multitask and work with accuracy and efficiency BENEFITS Competitive Salary commensurate with prior experience ($16 - $20/hour depending on experience) Continuing education Professional and Career development Paid sick days & Vacation days Medical, dental, vision, life, and disability insurance 401k The story behind Kaizo Health: **************************** What it's like to be a member of our team: ************************************** **************************** Please do not contact the clinics directly regarding positions. If you are interested, please apply online at the link on this posting to be considered. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $16-20 hourly 13d ago
  • Group Program Registration Specialist (Administrative Specialist I)

    City of Seattle, Wa 4.5company rating

    Patient access representative job in Seattle, WA

    About Seattle Parks and Recreation: Seattle Parks and Recreation (SPR) is a national leader and innovator in the services and programs we provide to our residents who enjoy our public spaces such as parks, community centers, specialty gardens and swimming pools. Our mission is to equip employees and the public for well-being as we support healthy people, a thriving environment and vibrant community. We provide safe and accessible spaces for residents and visitors to work, recreate, rejuvenate and enhance quality of life and wellness for children, teenagers, adults and seniors. Delivering excellent customer service to all is a core value. Equity & Inclusion: Seattle Parks and Recreation commits to advancing equity and social justice in our department and in every neighborhood by growing a dynamic and diverse workforce, developing strong investments, growth opportunities and beneficial partner strategies as we acknowledge and pledge to close disparities created by historical practices which often hindered workforce development, environmental justice, access to quality open spaces, programs and facilities. #OneSeattle About Recreation and Aquatics Division: The Recreation Division eliminates barriers through responsive, exceptional recreation services. We operate over 50 recreation facilities (community centers, teen centers, pools, school-based learning centers, environmental learning centers, and boating and sailing centers) and provide opportunities for people to play, learn, and lead healthy, active lives. Our programs and events include fitness and athletics, licensed childcare and preschool, swimming and boating, youth development and job preparation, academic enrichment, and more; including programs designed for older adults and people with disabilities, as well as grant and partnership programs designed and implemented with immigrant and refugee communities. With nearly 300 regular employees and a budget of nearly $40 million annually, Recreation is a major operation with significant impact on the communities we serve. In addition to our current operations, we also strive to constantly improve the ways we serve Seattle's residents, specifically through implementation of the SPR Strategic Plan, innovation in our facility staffing and programming approaches, and learning from national best practices and quality standards. The Citywide Environmental Education Team works to bring community-based outdoor learning and nature exploration to Seattle's neighborhoods, schools and community groups, most impacted by social and environmental injustices. We are a small team of 6 staff and manage over 70 volunteers who support staff and help us teach additional programming. The Citywide Environmental Education team in Recreation offers a variety of nature programs in parks all over Seattle. In 2024 the Citywide Environmental Education Team ran a total of 593 programs, reaching 23,000 participants. About The Position: Seattle Parks and Recreation's Citywide Environmental Education Team is recruiting an experienced customer service-oriented individual who will work as a first-line receptionist and registrar with teachers, parents and school groups who wish to book Environmental Education programs. This position will work with a team of educators and will be the main point of contact with over 70 volunteers. The position will process program registrations and scholarships for groups, schedule and manage volunteers and a volunteer database, assist in planning, organizing and supervising outdoor environmental education fieldtrips. Customer Service: * Greet customers primarily over the telephone and provide information regarding environmental education programs and events. * Explain policies, procedures and requirements related to class enrollment, program participation or facility use. * Engage customers to resolve problems and complaints using program and operations policies and procedures. Financial Procedures and Cash Handling: * Use a computerized point of sale/event registration system (Active Net). However, in the event of power outages, positions will be required to, accurately, perform tasks manually using paper receipts and a calculator. * Collect associated fees, payments made in cash, check, credit cards, vouchers and/or automatic debts and uses a computerized database registration system to register payments of participants for various activities/classes, program and schedules facility space rentals. * Provide receipts, refunds credits and/or change due to customers. Computer Registration Software and Report Printing: * Generate and retrieve reports from computerized registration system (Active Net). * Open and close customer accounts, response to requests, verify and/or change customer information for proper billing and collections, collect payments and fees, and process refunds when needed. * Ability to use volunteer management software (Volgistics) to track all volunteer hours, make sure all volunteers are up to date on background checks and other required paperwork, schedule volunteer for shifts and print reports for management. Working with People and Volunteers: * Ability to provide excellent communication to both internal and external customers in oral and written formats (experienced in using Outlook). Provides accurate and prompt information to colleagues, customers, and teammates. * Excellent ability to work in a team environment with a "can do" attitude that is positive and welcoming. * Ability to train and work cooperatively with staff and volunteers. * Manage and schedule over 80 volunteers who help administer environmental education programs. * Help volunteers find information they may need about the classes they are teaching that day. Use volunteer software (Volgistics) to see volunteer class information. * Take notes at team meetings, create marketing materials, and works in collaboration with staff to market EE programs to schools. Able to work in a highly dynamic, fast-paced environment. Other Duties: * Type narrative reports, contracts, invoices, forms, charts, and correspondence; provides editing, formatting and proofreading services while preparing finished copy. * Establish and maintain files, logs, indexes and record keeping systems; prepares record retention cycles and maintains appropriate historical data. * Respond to inquiries regarding work or program AREA, requiring evaluation of inquiry to provide the proper response. * Research records, prepares and assembles appropriate information for reports and updates data as necessary. Requires one year of office clerical support experience (or a combination of education, training, and/or experience which provides evidence of the ability to perform work of the class). You will be successful if you have the following experience, skills, and abilities: * One year experience utilizing a computerized point of sale/event registration system in a customer service-related capacity. * One year experience managing and scheduling volunteers and using a volunteer database system. * Ability to interpret and comply with policy and procedures including cash handling, scholarships and third-party billing, and general SPR policy and procedure. * A solid customer service orientation and commitment to department values. * Excellent "people skills" with ability to effectively deal with a wide range of diversity and cultures within and external to the Community Center and Recreation Division. * Excellent writing and oral communication skills. * Current State of Washington driver's license. * American Red Cross Multi-Media First Aid Card and CPR certification within 30 days of employment. * Successfully complete Payment Card Industry (PCI) training and comply with standards. * Successfully complete cash handling training and maintain departmental compliance standards. Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The full salary range for this position is $33.08 - $38.25 Hourly. Application Process Please submit the following with your online application: * A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement * A current resume of your educational and professional work experience. Who May Apply: This position is open to all candidates that meet the qualifications. Seattle Parks and Recreation values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle Parks and Recreation encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences. Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle's Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020. Applicants will be provided an opportunity to explain or correct background information. The City of Seattle offers a comprehensive benefits package including vacation time, 12 paid holidays, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: *********************************************************************************************************** Want to know more about Parks and Recreation? Check out our web page: Seattle Parks and Recreation - Parks | seattle.gov SPR's Core Competencies are: * Accountability & Action: Holding yourself accountable for achieving goals, completing tasks, and delivering quality work. Demonstrating thoughtful initiative in actions and decision-making and promoting high quality standards. * Equity and Inclusion: Supporting the goals of the Race and Social Justice Initiative and the City's commitment to workforce equity. * Communication: Sharing and exchanging information and ideas with people in a variety of ways to help them understand and remember the information. * Service: An ongoing commitment to base decisions and actions on the needs and priorities of the City. * Teamwork: Participating as an engaged member of a team to achieve group goals. Effectively working with internal and external people to complete tasks and achieve work group goals.
    $33.1-38.3 hourly 7d ago
  • Patient Service Specialist III- Float

    Tri-Cities Community Health 4.4company rating

    Patient access representative job in Pasco, WA

    ABOUT US In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service. OPPORTUNITY TCCH is growing and actively recruiting Patient Services Specialists (PSS) to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the PSS provides exceptional customer service to all patients, customers, clients, coworkers, and staff. With a smile, the PSS acknowledges and greets every site visitor entering our clinics. PSS staff cover all sites and service lines under the Unified Customer Service Department Manager. PSS staff are required to meet front desk metrics that include full patient registration, eligibility verification, insurance card scanning, email reviewing, and documenting time of service collection. PSS is responsible for accurately collecting all UDS data, family size, and household income for our clients. When creating claims, PSS ensures patient eligibility and proper insurance policy selections while managing daily completion of miscellaneously assigned departmental tasks. All responsibilities will take place while working closely with providers and care teams to ensure patient care is thoroughly achieved. FUNCTIONS * Complete all registrations in a professional, accurate, and customer-oriented manner * Obtains information from patients' health insurance or managed care identification card * Understand and consistently demonstrate daily compliance to standardized practices and procedures in all areas of collecting, handling, and storage of cash funds tills. * Answer all incoming calls appropriately, as evidenced by the Manager's observation * Respond to calls from patients, physicians, physicians' office staff, and peers, and uses good judgement to determine the urgency of the situation * Answer, screen, prioritize, and redirect calls for the appropriate department * Answer questions, handle routine matters, and take messages * Schedule all appointments for patients on the scheduling system and work with the manager to meet scheduling goals * Process requests for medical records from physicians, attorneys, legal agencies, insurance companies, governmental agencies, hospitals, Mass Pro, audits, and former/current patients * Review and processes record requests to determine presence and accurate completion of authorization for release of information; Contact patient, physician, or other appropriate party to secure absent/inappropriate authorization * Receive and forward faxed requests for medical information from various agencies * Process medical records requests and verify their identification and authorization * Always maintain media in all printers, which may require lifting or carrying cases of media * Have knowledge of or be quick to learn all software and hardware computerized equipment * Maintain strict confidentiality of all patient information and documentation * Demonstrate respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment * Work on a team toward surpassing departmental goals and objectives across multiple departments and facilities * Attend all required safety training programs and describe responsibilities related to general safety, department/service safety, and specific job-related hazards * Follow the organization's exposure control plans and bloodborne and airborne pathogens protocol * Carry out all other duties as assigned SCHEDULE / LOCATION * Monday to Friday, Monday to Friday, varying hours between 6:30am - 6:30pm * Float between Pasco, Kennewick, and Richland clinic sites WAGE / STATUS * $18.81-$21.18/hour; up to $24.33/hour * This is a Union / Bargaining Unit position, non-exempt BENEFITS AND WELL-BEING * A flexible schedule for creating a healthy work-life balance * Competitive pay for highly qualified individuals (you!) * Benefits package including medical, dental, vision, life, disability, retirement with employer match, and paid sick/vacation time * Conveniently located within a 3-4 hour drive to major metropolitan areas such as Seattle, Portland, Spokane, and Coeur d'Alene * Conveniently located between major outdoor recreational hubs such as Mount Rainier National Park, White Pass/Bluewood/Schweitzer Ski Resorts, Snoqualmie/Palouse/Multnomah Falls, wine country, and more! WHY TCCH? At Tri-Cities Community Health, we are dedicated to making a lasting impact on the lives of others while keeping pace with our rapidly growing community. Enjoy flexible scheduling, excellent benefits, and a fulfilling work-life balance that allows you to embrace the 300 days of sunshine the Tri-Cities has to offer! As a healthcare professional with TCCH, you'll be a part of a collaborative team focused on providing comprehensive care to the underserved and underinsured populations of our community - creating meaningful, generational change. Requirements * Minimum high school diploma or GED * Minimum three (3) years of experience in general medical, dental, BHS, or specialized medical setting preferred * Strong organizational skills to manage multiple responsibilities simultaneously across multiple departments and facilities * Completion of yearly competency trainings on customer service, UDS data, migrant and seasonal worker populations, insurance, and sliding fees programs * Proficient in English and another language (Spanish, Russian, Mandarin, or other) preferred
    $18.8-21.2 hourly 19d ago
  • Patient Access Representative (CCR1) - UW Medicine Contact Center

    University of Washington 4.4company rating

    Patient access representative job in Seattle, WA

    The **UWMedicine Contact Center** has an outstanding opportunity for a **Patient Access Representative** **(Contact Center Representative 1 (CCR1))** WORK SCHEDULE Full Time Remote Contact Center hours of operation are 6:45 AM to 7:15 PM, Monday through Friday, 7:45 AM - 4:45 PM, Saturdays and closed Sundays. Initial shift assigned upon hire date; shift selection to occur quarterly. DEPARTMENT DESCRIPTION UW Medicine is looking for dedicated Contact Center Representatives to be the first point of contact for patients across our health system. In this critical role, you'll handle a large volume of inbound calls with precision and empathy-scheduling appointments, verifying insurance, managing referrals, and resolving inquiries with accuracy and care. If you're detail-oriented, tech-savvy, and committed to delivering exceptional customer service, this is your opportunity to make a real impact in patients' lives every single day. Join a team that values excellence, compassion, and continuous improvement-where your voice truly matters. POSITION HIGHLIGHTS + _High-Volume Call Handling_ : Serve as the first point of contact for patients across UW Medicine, managing a fast-paced stream of inbound calls with professionalism, accuracy, and empathy. + **_Detail-Oriented Scheduling & Support_** **:** Coordinate appointment scheduling, insurance verification, referral management, and patient inquiries with precision, ensuring every interaction meets UW Medicine's high standards. + **_Customer Service Excellence_** **:** Deliver compassionate, solution-focused support that builds patient trust and loyalty, while consistently demonstrating UW Medicine's commitment to care, confidentiality, and service quality. PRIMARY JOB RESPONSIBILITIES (duties not limited to) + High-volume inbound call handling in a fast-paced contact center + Appointment scheduling and registration using electronic systems + Insurance eligibility verification and data accuracy + Routing calls and taking complete, accurate messages + Referral coordination and prior authorization entry in Epic + Customer service and issue resolution with empathy and professionalism + Collaboration with clinics, Financial Counselors, and Interpreter Services + Patient portal support and inquiry resolution + Documentation and data updates during scheduling + Adherence to performance standards, compliance, and confidentiality REQUIRED QUALIFICATIONS High school diploma, or equivalent AND One (1) year of general office experience OR Experience in customer service, call center environment or problem resolution OR Equivalent education/experience **Compensation, Benefits and Position Details** **Pay Range Minimum:** $22.94 hourly **Pay Range Maximum:** $32.81 hourly **Other Compensation:** - **Benefits:** For information about benefits for this position, visit ****************************************************** **Shift:** **Temporary or Regular?** This is a regular position **FTE (Full-Time Equivalent):** 100.00% **Union/Bargaining Unit:** SEIU Local 925 Contact Center **About the UW** Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. **Our Commitment** The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** . To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** . Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* . University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
    $22.9-32.8 hourly 60d+ ago
  • Associate Patient Admissions Coordinator - Patient Access

    Providence Health & Services 4.2company rating

    Patient access representative job in Lacey, WA

    One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with the enhanced overall patient care experience (know me, care for me, ease my way) by providing a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Peter Hospital and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + 1 year experience in customer service or healthcare registration. Preferred Qualifications: + Coursework/Training: Some college level coursework, particularly related to Medical Terminology or Medical Assistance. + Upon hire: National Certification of CHAA + Admitting Representative and third party payor experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 404173 Company: Providence Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Part time Job Shift: Variable Career Track: Admin Support Department: 3030 PATIENT ACCESS WA SPH Address: WA Lacey 4800 College St SE Work Location: College Street Campus-Lacey Workplace Type: On-site Pay Range: $20.76 - $26.85 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $20.8-26.9 hourly Auto-Apply 7d ago
  • Registration Specialist

    Coulee Medical Center 3.4company rating

    Patient access representative job in Grand Coulee, WA

    Join Our Hometown Healthcare Team as a Registration Specialist! Looking for a meaningful role where you can truly make a difference in your community? We're hiring a Registration Specialist to be the welcoming face of our rural health clinic and critical access hospital. In this role, you'll help register patients for everything from regular clinic check-ups to emergency room visits and full hospital admissions. It's fast-paced, important work - and we're looking for someone who can handle it with empathy, accuracy, and heart. What We're Looking For: A calm, caring presence-even in urgent situations Strong attention to detail when collecting patient demographics and insurance info Quick thinking and solid organization skills A team player who treats every patient like family Whether it's a neighbor's flu visit or a critical ER case, you'll be part of the team that keeps things running smoothly - right when it matters most. Make a difference in your community. Apply today! Benefits/Salary Benefits Include: Medical, Dental, and Vision, 403(b) with a maximum match of 5% (match depends on years of service), Employer paid life insurance, Employer paid Long-Term Disability, Health Flex Spending Account (HFSA), Day Care Flex Spending Account (DFSA), EAP, Earned Leave accrual (.071153846/hr) & Paid Sick Leave accrual (.025/hr). Pay/Grade Range: The pay grade range for this position has been finalized for the facility according to an evaluation of the roles' duties and requirements. The selected candidate will be placed within the appropriate range based on job knowledge, skills, education and experience. *Interested in learning more about our spectacular area? Please watch our Chamber of Commerce video - Discover Grand Coulee: Nature's Playground: *********************************** E30f5IDk
    $34k-38k yearly est. 10d ago
  • Title & Registration Specialist I

    Lithia & Driveway

    Patient access representative job in Seattle, WA

    Dealership:L0650 Northwest Finance CenterBMW Seattle BMW Seattle is a part of Lithia & Driveway (NYSE: LAD), the largest automotive retailer in the U.S. We are one of the fastest-growing companies on the Fortune 500 (#124 for 2025). With over 330+ dealerships worldwide representing over 50 brands in 3 countries! Hiring Now: Title & Registration Specialist Schedule: Monday - Friday, 8am-5pm Pay: $23-$27/hr. (DOE) Location: BMW Seattle (1002 Airport Way S, Seattle, WA 98134) 80 Hours of PTO front loaded on day 1 Great benefits and career opportunities! Title and Registration Specialist I The Title and Registration (T&R) Specialist I is an individual contributor who is responsible for coordinating customer vehicle purchases for any Lithia business channel ensuring all purchase and DMV paperwork is accurate and processed timely for either the purchase or sale of vehicles. Responsibilities Print, review, and analyze inbound purchase of a vehicle's consumer title and registration documents and verify accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the purchase of the vehicle Research and resolve vehicles on hand without a title that have aged beyond fifteen (15) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Print, review, and analyze outbound sale of a vehicle's contract paperwork for accuracy and then upload/submit required paperwork with the appropriate government agencies to complete the vehicle purchase Research and resolve sold vehicles without a title that have aged beyond thirty (30) calendar days for deals as assigned primarily for administrative issues and occasionally more complex issues Be comfortable working directly with customers when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Be comfortable working directly with government personnel when needed to resolve registration/title issues Have effective strategies to diagnose and resolve issues in a timely manner Communicate effectively with customers through chat, phone, and CRM/email Answer Customer questions regarding the Purchase paperwork Follow-up with appropriate LAD personnel on any issues that need correction during purchase or sale Meet performance standards of accuracy, timeliness, cure rates, and efficiency as established by the Company Additional work and tasks as needed Skills and Qualifications DMV and/or dealership Titling experience is required for this opening CDK experience, a plus Strong attention to detail Excellent communication skills Time management Active listening skills Critical thinking Increased ability to quickly assimilate to the needs of the role, while demonstrating the ability to work independently Competencies Does the right thing, takes action and adapts to change Self-motivates, believes in accountability, focuses on results, makes plans and follows through Believes in humility, shares best practices, desires to keep learning, measures performance and adapts to improve results Thrives on a team, stays positive, lives our values We offer best in class industry benefits Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
    $23-27 hourly Auto-Apply 22d ago
  • ED Admitting Registrar | 1.0FTE 1p-1130p Wednesday-Saturday

    Valley Medical Center 3.8company rating

    Patient access representative job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance
    $38k-46k yearly est. 23d ago
  • Registration Specialist - Olympia

    TRA 4.4company rating

    Patient access representative job in Olympia, WA

    This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Location: Olympia, WA - Learn more about our Olympia location: ****************************************************** Schedule: 0.75 FTE - 30 hours Thursday, Friday, Saturday - 6:15AM - 4:45PM Pay and Benefits: New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. Benefits + Perks: Prioritize your work / life balance - No on-call or overnight shifts! Shift differentials for any hours worked after 6PM or on the weekends Medical, dental and vision benefits Available HSA and FSA options Mental health and wellness benefits through our Employee Assistance Program (EAP) Basic life insurance, and long term disability coverage Robust 401K package - automatic 3% employer contribution + up to 3% employer match 17 days of PTO for all eligible new employees 9 paid holidays Annual, automatic compensation growth path Profit sharing Options for Pet Insurance, Legal / ID Protection, and more About TRA Medical Imaging TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values. We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation. Why Choose TRA Medical Imaging TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities. Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours . TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story. Want to learn more about TRA's commitment to patients, employees and our community? Visit ************************************* and explore your future with us today! Essential Job Functions: Greet and register patients for radiology procedures ensuring their comfort and answering their questions. Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed. Collect account payments. Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized. Responsible for document scanning and navigating the RIS system. Check work email daily. Follow the HIPAA privacy and security policies and procedures. Perform other related work as required. Qualifications: Education/Work Experience High School Diploma or GED equivalency required. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Job Knowledge/Skills Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR. Working knowledge of CPT codes and the RIS system. Use proper phone etiquette and correct grammar. Ability to demonstrate effective customer service skills. Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers. Communicate professionally with other medical facilities, patients, and customers. Ability to provide geographical directions to all outpatient locations. Must possess excellent verbal communication skills; good organization skills. Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing. Ability to manage multiple tasks and carry out instructions effectively.
    $19.3-22.9 hourly Auto-Apply 38d ago
  • Registration Specialist Per Diem - Tacoma, Puyallup, Olympia Areas

    TRA Medical Imaging 3.6company rating

    Patient access representative job in Tacoma, WA

    This position is the first impression of TRA Medical Imaging. The Registration Specialist position is responsible for greeting all patients and other clients in a friendly and professional manner. Duties include registering patients, answering phones, communicating with others in a professional manner, collecting account payments, and monitoring patients and their families while in reception area. The Registration Specialist must work as part of a team and assume other responsibilities as assigned by site manager or lead. Relies on limited judgment and experience to plan and accomplish goals. Performs a variety of tasks. Pay and Benefits: New employees to this role can expect to be offered $19.27 - $22.93 per hour based on relevant experience, skills, and abilities. TRA additionally offers a +15% "in lieu" pay differential for all Per Diem employees. Location: This position is Per Diem and may be required to travel to all TRA locations. (Shift differential available for evening and weekend schedules) Schedule: Per Diem Employees are expected to work a minimum of 2 shifts or 16 hours per month. About TRA Medical Imaging TRA Medical Imaging is a premier, physician-owned and physician-led radiology practice with a 100+ year history of serving the communities of the South Puget Sound region. Centered in Tacoma, WA, TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion, a philosophy that aligns well with our Pacific Northwest values. We are led by a progressive group of approximately 100 sub-specialized radiologists who take pride in delivering high-quality, patient-centered care while fostering a practice culture intended to feel more like a family than a corporation. Why Choose TRA Medical Imaging TRA is an independent, stable, and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent, democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise, TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities. Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement: Trust our family to care for yours . TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story. Want to learn more about TRA's commitment to patients, employees and our community? Visit ************************************* and explore your future with us today! Essential Job Functions: Greet and register patients for radiology procedures ensuring their comfort and answering their questions. Duties include verifying patient insurance coverage and demographics; ensuring paperwork is complete for the specific modality and communicating with other medical facilities as needed. Collect account payments. Handle routine office administrative procedures including word processing, sorting and reviewing referrals, faxing and keeping workstations/patient areas clean and organized. Responsible for document scanning and navigating the RIS system. Check work email daily. Follow the HIPAA privacy and security policies and procedures. Perform other related work as required. Qualifications: Education/Work Experience High School Diploma or GED equivalency required. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Job Knowledge/Skills Have a general knowledge of radiology procedures including Mammography; Bone Densitometry; Ultrasound; CT; MRI; NM; FL; PET; and IR. Working knowledge of CPT codes and the RIS system. Use proper phone etiquette and correct grammar. Ability to demonstrate effective customer service skills. Ability to work effectively in a teamwork environment and have respectful behavior while working with co-workers. Communicate professionally with other medical facilities, patients, and customers. Ability to provide geographical directions to all outpatient locations. Must possess excellent verbal communication skills; good organization skills. Knowledge of administrative and clerical procedures and systems including word processing systems, typing, and filing. Ability to manage multiple tasks and carry out instructions effectively. Licensure/Certifications Current driver's license valid in the State of Washington is required or other evidence of equivalent mobility. Physical Requirements Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary. Mental Requirements Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required. Working/Environmental Conditions Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $19.3-22.9 hourly Auto-Apply 60d+ ago
  • Patient Advocate

    Cancer Care Northwest 4.5company rating

    Patient access representative job in Spokane, WA

    Job Description Join a Legacy of Care - Celebrating 50 years of Healing and Hope For over five decades Cancer Care Northwest has been the Inland Northwest's premier cancer center, providing an integrated approach to the diagnosis, treatment and healing of cancer and blood-related diseases. Our collective passion to fight against cancer is what motivates and inspires us every day and is the reason Cancer Care Northwest has become the Inland Northwest's premier cancer center. We provide comprehensive, innovative, compassionate, integrated care throughout each patient's journey. We are searching for dedicated professionals who share our passion in saving lives. Are you looking to work alongside a team of professionals passionate for patient care? Join us in our mission to save lives. Cancer Care Northwest is hiring a full time Patient Advocate who is responsible for pre-authorizing services, insurance verification and eligibility, assessment of patient financial requirements, counseling patients on insurance benefits and co-payments. Performs review of all treatment to be given to determine patient responsibility. Assists patients, as needed, in applying for copay assistance, foundation grants, drug replacement, etc. To perform this job successfully, an individual must have: a High School Diploma or a General Education Degree three (3) years of medical office experience with insurance procedures and patient interaction Benefit information and eligibility can be found at ************************************************** Salary DOE $22.33 - $31.27 Job Posted by ApplicantPro
    $41k-48k yearly est. 11d ago
  • Integrated Planning and Scheduling Specialist

    Jeppesen 4.8company rating

    Patient access representative job in Renton, WA

    Company: The Boeing Company Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan. This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts. Position Responsibilities: Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards. Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives. Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project. Works to improve project management processes and business systems and implement best practices that support project decision-makers. Directs all phases of projects or subsystems of major projects from inception through completion. Acts as primary project contact to establish key stakeholder requirements and project objectives. Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders. Basic Qualifications (Required Skills/Experience): 5+ years of experience using Open Plan Professional and Milestone Professional 5+ years of experience in a Business Operations or Project/Program Management role 5+ years of experience managing projects and using standard project management tools 5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills 5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously 5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics 5+ years of experience working with cross-functional teams Preferred Qualifications (Desired Skills/Experience): Bachelor's degree or higher Experience developing and integrating strategic projects, plans, and initiatives to meet business goals Experience working in a multifaceted work environment, including managing multiple priorities Strong verbal and written communication skills Experience communicating with employees, customers, peers, and all levels of leadership Experience using Microsoft Project Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift. Pay & Benefits: At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 3 $96,000 - $103,000 Level 4 $118,000 - $128,000 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: Safety Sensitive: Security Clearance: This position does not require a Security Clearance. Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
    $118k-128k yearly Auto-Apply 60d+ ago
  • Patient Service Specialist III- Float

    Tri-Cities Community Health 4.4company rating

    Patient access representative job in Pasco, WA

    Requirements Minimum high school diploma or GED Minimum three (3) years of experience in general medical, dental, BHS, or specialized medical setting preferred Strong organizational skills to manage multiple responsibilities simultaneously across multiple departments and facilities Completion of yearly competency trainings on customer service, UDS data, migrant and seasonal worker populations, insurance, and sliding fees programs Proficient in English and another language (Spanish, Russian, Mandarin, or other) preferred
    $33k-37k yearly est. 33d ago
  • ED Admitting Registrar | 0.9FTE | 7a-730p Variable Days

    Valley Medical Center 3.8company rating

    Patient access representative job in Renton, WA

    The position description is a guide to the critical duties and essential functions of the job, not an all-inclusive list of responsibilities, qualifications, physical demands, and work environment conditions. Position descriptions are reviewed and revised to meet the changing needs of the organization. TITLE: ED Admitting Registrar JOB OVERVIEW: Creates accurate and thorough registration records for each patient visit. Secures appropriate signatures, financial information, and documents. Collects all insurances and screens for eligibility. Identifies and collects patient balance money. DEPARTMENT: Emergency Department WORK HOURS: Variable hours as posted REPORTS TO: Department Manager PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance UNIQUE PHYSICAL/MENTAL DEMANDS, ENVIRONMENT AND WORKING CONDITIONS: Must be able to stand or sit for extended periods. Must be able to walk and push a wheeled cart with a computer and supplies weighing up to 40 lbs. Must be able to withstand the repetitive motion of keyboarding for extended periods of time. Must be able to lift files, reference books, supplies and/or other documents up to 10 lbs. Must be able to push patients in wheelchairs from the admitting department to the patient care area. Must be able to respond to patients, physicians, and other customers questions, concerns, and comments professionally. PERFORMANCE RESPONSIBILITIES: * Generic Job Functions: See Generic Job Description for Administrative Partner. * Essential Responsibilities and Competencies: * Adheres to Valley Medical Center's Patient Identification guidelines * Accurately and thoroughly collects, analyzes, and records demographic, insurance/third party coverage, financial and limited clinical data in computer system. Ensures information source is appropriate. * Updates and edits information in computer system, ensuring all fields are populated correctly and appropriately. * Scans copies of appropriate documentation; including, but not limited to, photo ID, insurance cards, referral, or authorization information. * Reviews and explains all registration, financial and regulatory forms prior to obtaining signatures from patient or appropriate patient representative. * Collects information required for clean claim processing including, but not limited to, diagnosis and procedure codes, complete insurance information and patient demographics. * Performs daily audit of registered accounts utilizing both EPIC and vendor tools to ensure accuracy. * Assesses patient liability on or before time of service. Accepts payment on accounts with Patient Financial Responsibility (PFR) as well as any outstanding balances, documents information in HIS and provides a receipt for the amount paid. * Refers patients to financial advocates who need in-depth financial assistance with their account, need a price quote or wish to make payment arrangements * Refers to financial advocates accounts that are unable to be financially cleared * Provide information regarding our financial assistance program to patients who may need assistance with their account and/or refers to financial advocate. * Assists patients by providing directions, answering questions, and acting as liaison with other departments. * Understands Valley Medical Centers Safety Event Reporting process. * Actively participates in all workflow design or process improvement work groups, as assigned by manager or lead. * Notify manager or training coordinator when new insurance regulations are identified so that all admitting, health information management, and patient account staff can be educated about the new requirements. * Utilize all manuals, contacts, and information available within the Patient Access office as a resource for quality and accurate information. * Maintains confidentiality of all accessible patient financial and medical records information and views information only on a need-to-know basis. * Completes annual learning requirements assigned by department and organization. * Adheres to hospital and department guidelines concerning dress and display of name badge, presenting an appearance appropriate to the work environment. * Adheres to Service Culture Guidelines to enhance the patient experience; focusing on patients are First and patient satisfaction. * Demonstrates awareness of the importance of cost containment for the department by providing suggestions regarding process or quality improvement opportunities to department management. * Performs all job functions in a manner consistent with Valley's cultural expectations defined as Valley Values. These characteristics include quality performance, demonstrating compassion, respect, teamwork, community-centered awareness, and innovation. * Other duties and responsibilities as assigned. Created: 1/25 Grade: OPEIU-C FLSA: NE Job Qualifications: PREREQUISITES: * High School Graduate or equivalent (G.E.D.). * Demonstrated basic skills in keyboarding (45 wpm) * Previous work experience in customer service and general clerical/office procedures * Preferred experience in a hospital, medical office/clinic, or insurance company QUALIFICATIONS: * Excellent customer service skills * Demonstrated knowledge of medical terminology and abbreviations * Demonstrates effective verbal, listening and interpersonal skills with a diverse population. * Demonstrates ability to carry out assignments independently and exercise good independent judgment. * Demonstrates excellent organizational and time management skills. * Able to maintain a professional demeanor in stressful situations. * Able to learn and work with multiple software/hardware products. * Demonstrates reliable attendance and job performance
    $38k-46k yearly est. 43d ago

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  1. PeaceHealth

  2. Tenet Healthcare

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  4. Conifer Health Solutions

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  8. Universal Health Services

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