Patient access representative jobs in Waukesha, WI - 542 jobs
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Medical Customer Service Rep
Biolife Plasma Services 4.0
Patient access representative job in Janesville, WI
By clicking the āApplyā button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
Ā· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
Ā· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
Ā· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
Ā· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
Ā· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
Ā· High school diploma or equivalent
Ā· Ability to walk and/or stand for the entire work shift
Ā· Will work evenings, weekends, and holidays
Ā· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
Ā· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
Ā· Fine motor coordination, depth perception, and ability to hear equipment from a distance
Ā· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
Ā· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - WI - Janesville
U.S. Starting Hourly Wage:
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - WI - JanesvilleWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
$16 hourly Auto-Apply 1d ago
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Customer Service Representative
Graff 3.6
Patient access representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service.
The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customer service to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customer service skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customer service experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 1d ago
Crisis Care Coordinator - REACH
Lutheran Social Services of Wi & Upper Mi 3.7
Patient access representative job in Pewaukee, WI
Crisis Care Coordinator - REACH Youth Crisis Team (Milwaukee, WI)
Lutheran Social Services of WI & Upper MI
Join a mission-driven team supporting youth in psychiatric crisis through the REACH program-Reaching, Engaging, and Assisting Children & Families. As a Crisis Care Coordinator, you'll provide trauma-informed, person-centered care coordination to help prevent out-of-home placements and connect youth with vital community resources.
Key Responsibilities:
Conduct assessments and develop individualized service plans
Facilitate care coordination and crisis intervention
Collaborate with families, providers, and service teams
Participate in after-hours on-call rotation
What We Offer:
Full-time, benefits-eligible role with flexible scheduling
Public Service Loan Forgiveness (PSLF) eligibility
Medical/Dental/Vision + 403B retirement plan
Paid time off, holidays, mileage reimbursement
Ongoing training and professional development
Qualifications:
Bachelor's degree in human services (e.g., Social Work, Psychology, Counseling)
Minimum 1 year of mental health service experience
Valid driver's license and reliable transportation
Make a meaningful impact in the lives of youth and families. Apply today to be part of a compassionate, community-focused organization.
$30k-35k yearly est. 4d ago
Scheduling Specialist Float
Radiology Partners 4.3
Patient access representative job in Milwaukee, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
$28k-32k yearly est. 1d ago
Field Patient Service Representative
Joints In Motion Medical 4.4
Patient access representative job in Pewaukee, WI
Are you looking for a career that offers autonomy, flexible scheduling, and the chance to make a real difference in patients' lives?
At JIMM, you can thrive in a dynamic, patient-focused environment while gaining experience that can serve as a pathway to a lucrative career in medical sales or continued healthcare service.
As a Field Patient Service Representative (PSR), you'll play a vital role in the orthopedic recovery process. You'll deliver, fit, and instruct patients in the use of durable medical equipment (DME), helping them recover from injuries or surgery. This is a great opportunity for individuals passionate about healthcare, rehabilitation, and patient support.
Why Join Us?
Flexible scheduling - Ideal for full-time or side gig seekers
Autonomy - Work independently in the field
Career starter - Build skills and gain experience in healthcare and medical sales
Make an impact - Help patients achieve lifestyle and recovery goals
Compensation & Benefits
Full-time salary: $38,000-$55,000/year (based on experience, skills, and education)
Part-time options available with some benefits below
Full-time Benefits package includes:
401(K) with company match
Company-paid life insurance & short-term disability
Paid holidays, birthday, and PTO
Choice of medical insurance plans (with dental/vision options)
What You'll Do
Deliver, fit, and instruct patients on orthopedic DME in the field
Build and maintain strong relationships with referring healthcare providers
Gain hands-on experience in orthopedic rehabilitation and patient education
Manage schedule, travel to patient sites, and provide top-tier service
Participate in an on-call rotation (some nights/weekends)
Career Growth
This role is a stepping stone to potential advancement in:
Medical sales
Healthcare service and delivery
Rehabilitation and therapy support fields
If you're ready to make a difference, grow professionally, and work with a small, supportive team, apply today to join JIMM as a Field Patient Service Representative!
Requirements
What We're Looking For
Proficient in basic software (Outlook, email, calendar apps)
Able to use a tablet and smartphone efficiently
DME, patient care, or rehab-related experience is a plus, but not required
Background in sports medicine, kinesiology, exercise science, physical therapy, or athletic training is highly valued
Must be organized, communicative, and self-motivated
Able to lift up to 50 lbs. unassisted
Must have a valid driver's license, reliable vehicle, and insurance with at least 2x state minimum liability coverage
$38k-55k yearly 60d+ ago
Patient Access Representative-FT-Call Center
Surgery Partners Careers 4.6
Patient access representative job in Milwaukee, WI
PatientAccessRepresentative- Call Center
The Orthopedic Institute of WI | 3077 North Mayfair Road, Wauwatosa, WI 53226
As a result of company growth, the Orthopedic Institute of Wisconsin (OIW) is seeking an energetic and self-motivated PatientAccess Rep to join the team at our Wauwatosa location.
The PatientAccess Rep answers calls from patients, collects clinical information and answer questions, and coordinates any follow up or schedule appointments with the provider care team.
Established in 1985, the Orthopedic Institute of Wisconsin is a nationally recognized leader, practicing pioneering techniques of diagnosis and treatment of orthopedic injuries maximizing each patient's potential for a full recovery and return to their daily lives. With our employees at the heart of everything we do, we are committed to providing an inclusive and supportive environment where every team member feels valued, empowered, and inspired to make a difference.
Why join OIW?
Competitive pay
Generous PTO program
Clinic schedule - no work on evenings/weekends
Medical, Dental, Vision, and Life Insurance
401(k) with company match
Employee Assistance Program (EAP)
Employee discount program
Responsibilities:
Answer the call-center phone with professional and kind demeanor
Complete pre-registration and insurance verification and communicate financial responsibility during patient calls
Obtain complete and accurately clinical, demographic, and financial information during the scheduling process
Record and verify all forms and insurance information into the EMR
Maintain patient confidentiality according to HIPAA guidelines
Other duties as assigned
Requirements:
GED or equivalent
2 years of experience working with insurance
2 years of medical office experience
Exemplary work ethic and attendance
High compassion and kindness needed for working with patients
Strong attention to detail and problem-solving skills
Ability to remain professional in high-volume, fast-paced environment
Excellent verbal and written communication skills
Demonstrate proficiency of Microsoft software products and computer skills
Aprima or other EMR software experience is preferred
Bilingual, Spanish/English is a plus!
The Orthopedic Institute of Wisconsin is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. The Company is committed to promoting a workplace of diversity, equity, and inclusion.
Job Type: Full-time
Pay: Starts at $18/HR and varies based on experience and education
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: In person
$18 hourly 14d ago
Pat Access Rep I, .3 FTE, 3rd shift
Children's Hospital and Health System 4.4
Patient access representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Welcomes and initiates contact with patient families to obtain necessary registration and insurance information. Registers patients by following established department guidelines. Ensure that all patient accounts flow through the revenue cycle without errors caused by lack of insurance verification, incomplete or inaccurate demographic information or other registration-related errors.
Minimum Job Requirements
Education
High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Experience
Requires 1 year of experience in customer service.
Knowledge / Skills / Abilities
Exhibits guiding behaviors that reflect Children's values and support our mission and vision.
Excellent organizational, analytical, and prioritizing skills necessary to work in a fast-paced environment with multiple tasks done simultaneously. Ability to work independently or as a team.
Ability to work a weekend schedule, holiday schedule and possible hours or location shift change at times.
Knowledge of computer and keyboard, Microsoft Window and basic word processing skills and ability to troubleshoot basic PC issues.
Proficient data entry skills with accuracy and speed
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Schedule
Week 1: Sunday and Saturday 11p-7a
Week 2: Wednesday 11p-7a
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$31k-35k yearly est. Auto-Apply 60d+ ago
Patient Access Specialist (FT DAYS)
Ascension Wisconsin Hospital Emerus 3.6
Patient access representative job in Milwaukee, WI
About Us
We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros.
Position Overview
The purpose of this position is to serve as a liaison between patient/family, payers, Patient Financial Services, and other health care team members. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Essential Job Functions
Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to the Admissions settings and in handling of Medical Records
Provide excellent customer service at all times by effectively meeting customer needs, understanding who the customers are, and building quality relationships
The PatientAccess Specialist plays a role in protecting patient safety by ensuring each patient is properly identified and triaged when they arrive to the hospital
Answer telephone in a professional and courteous manner, record messages and communicate to appropriate medical staff
Provide and obtain signatures on required forms and consents
Obtain, verify, and enter complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Verify insurance benefits for all plans associated with patient, confirming the correct payor and plan is entered into the patient accounting system
Obtain insurance authorizations as required by individual insurance plans where applicable
Maximize the efficiency and accuracy of the collection process by pursuing collections at the time of service in a customer service-oriented fashion
Scan all registration and clinical documentation into the system and maintain all medical records
Assist with coordinating the transfer of patients to other hospitals when necessary
Respond to medical record requests from patients, physicians and hospitals
Maintain cash drawer according to policies
Maintain log of all patients, payments received, transfers and hospital admissions
Maintain visitor/vendor log
Other Job Functions
Maintain a clean working environment for the facility. This includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
Receive deliveries including mail from various carriers and forward to appropriate departments as needed
Notify appropriate contact of any malfunctioning equipment or maintenance needs
Attend staff meetings or other company sponsored or mandated meetings as required
Assist medical staff as needed
Perform additional duties as assigned
Basic Qualifications
High School Diploma or GED, required
2 years of patient registration and insurance verification experience in a health care setting, preferred
Emergency Department registration experience, strongly preferred
Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required.
Basic understanding of medical terminology
Excellent customer service
Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred.
Position requires fluency in English; written and oral communication
Fluency in both English & Spanish is a requirement in the El Paso Market
Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date.
We can recommend jobs specifically for you! Click here to get started.
$31k-37k yearly est. Auto-Apply 14d ago
Patient Service Representative (PSR) - Pool
Orthopaedic Associates of Wisconsin 3.6
Patient access representative job in Pewaukee, WI
Job DescriptionDescription:
Greets, instructs, directs, and schedules patients and visitors. Serves as a liaison between patients and medical support staff.
Requirements:
Greets and checks in patients arriving for their appointments
Collects patient responsibility as identified in the pre-registration process
Verifies and/or updates patient demographic and insurance information if changes or additions have occurred
Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner
Performs visit closure, including checking out patients and scheduling future visits as needed
Maintains work area and lobby in neat and orderly manner
Qualifications
High school graduation or equivalent
One year work experience, preferably in a medical office setting
Ability to speak effectively to patients maintaining a pleasant, professional demeanor.
Ability to handle sensitive and confidential information according to internal policies.
Ability to problem solve in a high stress, face paced work environment
Experience with Microsoft Office
Knowledge of EPIC preferred
$29k-33k yearly est. 31d ago
Patient Advocate - Milwaukee, WI
Patient Funding Alternatives
Patient access representative job in Milwaukee, WI
Job Description
Patient Advocate Specialist
Milwaukee, WI
ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process.
This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care.
We're looking for driven individuals with a ācan-doā spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems.
Key Responsibilities
Patient Engagement & Advocacy
Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program.
Assess family dynamics and adapt communication style to effectively meet their needs.
Obtain necessary authorizations and documentation from patients/families.
Foster trust with patients while maintaining appropriate professional boundaries.
Demonstrate cultural competence and empathy when engaging with vulnerable populations.
HIPP Enrollment & Case Management
Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details).
Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions.
Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments.
Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy.
Program Maintenance & Benefit Coordination
Clarify how employer-provided health insurance works in coordination with Medicaid.
Verify and update ongoing patient eligibility for HIPP to maintain continuity.
Assist with resolving insurance-related issues upon request from patients or clients.
Technology & Documentation
Utilize CRM/case management system to manage referrals and patient records.
Upload, scan, and securely transmit required documentation.
Record patient interactions meticulously in compliance with privacy and legal standards.
Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks.
Client & Hospital Relationship Management
Represent the organization as the on-site contact at the hospital.
Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners.
Always uphold the organization's values with ethical integrity and professionalism.
Required Qualifications
High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management.
Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification.
Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening.
Preferred Qualifications
Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field.
Training in motivational interviewing, trauma-informed care, or medical billing/coding.
Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy.
Three to five years' experience in patient-facing roles within a healthcare setting.
Full Bilingual proficiency in Spanish is strongly preferred.
Core Skills & Competencies
Technical Skills-Preferred
Proficiency with CRM or case management systems.
Knowledge of Medicaid/Medicare eligibility and benefits coordination.
Ability to interpret medical billing and insurance documents.
Strong compliance-based documentation practices.
Interpersonal Skills
Active listening and empathetic communication.
De-escalation tactics for emotionally distressed patients.
Cultural awareness and sensitivity in communication.
Collaboration with cross-functional teams, including hospital and internal staff.
Key Traits for Success
Mission-Driven Advocacy - Consistently puts patient needs first.
Ego Resilience - Thrives amid adversity and changing demands.
Empathy - Provides compassionate support while ensuring professionalism.
Urgency - Balances speed and sensitivity in patient interactions.
Detail Orientation - Ensures accuracy and completeness in documentation.
Cultural Competence - Demonstrates respect and understanding of diverse experiences.
Adaptability - Successfully operates in evolving policy and procedural environments.
Why Join Us?
As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.
$31k-39k yearly est. 4d ago
Care Coordinator - SHINE
La Causa Inc. 3.8
Patient access representative job in Milwaukee, WI
La Causa Social Services is dedicated to supporting youth and young adults with mental health needs, developmental disabilities, and co-occurring challenges. We are seeking a compassionate and motivated Care Coordinator to join our SHINE program team.
As a Care Coordinator, you'll work as part of a multidisciplinary team to help youth and families develop individualized care plans that guide them toward their vision of being happy, healthy, and safe. You will coordinate services, advocate for families, and ensure participants receive the support they need to reach their treatment goals.
Why Join La Causa, Inc.?
Meaningful work supporting youth and families with high-level needs
Collaborate with a team of professionals in mental health and developmental services
Professional development and training opportunities
Potential for career advancement within the organization
Mileage reimbursement
Competitive benefits and paid leave-including your birthday!
Your Role
As the Care Coordinator - SHINE, you'll coordinate care and services for youth and families, connect them with resources, and provide advocacy to ensure their needs are met. You'll also serve as the link between families, providers, and the SHINE team to support comprehensive interventions and help youth achieve their goals.
What You'll Do
Facilitate all aspects of services for enrolled youth, including transportation, needs assessment, team assembly, development of Plans of Care, crisis planning, and securing additional services when needed
Coordinate care across mental health (CCS) and disability (CLTS) systems in collaboration with SHINE providers
Monitor, update, and adjust care plans in response to changing needs, modifying authorizations as required
Ensure compliance with all legal, organizational, and contractual requirements
Complete and submit all required documentation by established deadlines
Establish and maintain effective communication and collaboration with families, providers, and stakeholders
Serve as a mandated reporter and follow all duties accordingly
Attend meetings, professional development, and trainings as requested
Contribute to a positive and collaborative team environment
What we are looking for:
Bachelor's degree in social work or related field (psychology, sociology, counseling) required
Certified Social Worker certificate preferred,
master's degree in related field highly preferred
One (1) year of experience providing mental health services required
Two (2) years of experience serving youth and young adults with mental health and developmental disabilities preferred
Bilingual in Spanish and English (oral and written) desirable
Strong organizational skills and attention to detail
Positive, team-oriented mindset with excellent listening and interpersonal skills
Proficiency in Microsoft Office Suite
Strong communication and documentation skills (written and verbal)
Must successfully pass all required background checks
Reliable transportation, valid Wisconsin driver's license, state-minimum auto insurance, and ability to meet La Causa, Inc. driving standards
Flexibility to work varying hours, including evenings or weekends, as program needs require
Day-to-Day Setting
Work performed in both office and field settings (local travel required; some statewide travel as needed)
Flexible work schedule based on participant and program needs
Regularly required to drive, sit, stand, bend, and walk, occasional lifting of files and materials
Reasonable accommodations available for individuals with disabilities
Salary: $19.14 - $22.22 based on experience.
About La Causa, Inc.:
La Causa, Inc., founded in 1972, is one of Wisconsin's largest bilingual, multicultural agencies. Our mission is to provide children, youth and families with quality, comprehensive services to nurture healthy family life and enhance community stability. We have several divisions that provide vital services to the community including Crisis Nursery & Respite Center, Early Education & Care Center, La Causa Charter School, Social Services: Adult Services and Youth Services, and Administration. At the heart of our mission is the dedicated staff that welcomes all into Familia La Causa and serves the children and families of Milwaukee.
You can learn more about La Causa at
*****************************
Join Our Team-Apply Today!
Be part of something bigger. Join Familia La Causa and help us empower youth and families through the SHINE program. Apply now and take the next step in your career!
Salary Description $19.14-$22.22
$19.1-22.2 hourly 5d ago
Title & Registration Specialist
The Boat House 4.2
Patient access representative job in Elkhorn, WI
š Now Hiring: Title & Registration Specialistš
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team!
We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams.
⨠What You'll Do
Process title and registration paperwork accurately and efficiently.
Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions.
Maintain organized, secure electronic and physical filing systems for registration documents and trade titles.
Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication.
Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions.
š What Makes You a Great Fit
You are friendly, customer-focused, and enjoy helping others.
You stay calm and professional under pressure.
You have strong attention to detail and love keeping things organized.
You communicate clearly-both in writing and verbally.
You bring a positive attitude, act with integrity, and work well as part of a team.
Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate.
š¼ Core Values You'll Embrace
Do the Right Thing
Respect
Customer Focus
Positive Energy
Team Player
Why You'll Love Working Here
Supportive, team-oriented environment
Consistent weekday schedule
Opportunity to make a meaningful impact on the customer experience
A workplace that values positivity, professionalism, and growth
If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you!
Apply today and help us deliver an exceptional experience to our customers every step of the way.
The Boat House is an EOE and participates in the federal E-Verify Program.
The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.
$24k-29k yearly est. 29d ago
CCS Care Coordinator
Outreach Community Health Centers 3.8
Patient access representative job in Milwaukee, WI
JOB PURPOSE AND REPORTING STRUCTURE: Under the direction of the CCS Program Manager & Clinical Coordinator, the Care Coordinator, assists individuals diagnosed with a mental illness and/or substance use disorders to live independently in the community, in accordance with agency policies and procedures. The Care Coordinator will assist individuals to utilize professional, community, and natural supports to address their needs both at home and in the community on their path to recovery.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Completes the MH/AODA Functional Screen online training and 20 hours (or 40 depending on prior social service experience) of training provided by Milwaukee County CARS or in the community within 90-days of hire as outlined by DHS 36. MH/AODA Certification must be renewed every two years.
* Interviews clients to complete the Mental Health/AODA functional screen and develop an individual recovery plan, to include case planning, obtaining and referrals for services, on- going monitoring, modeling, and service coordination.
* Assist clients developing client centered goals and services such as: medical and mental health assistance, obtaining legal assistance and benefits, medication management, in finding employment, training and education, financial management and budgeting, ADL assistance, development of social support systems, AODA services and support, etc.
* Manage caseloads to provide supportive contacts and assist clients in navigating through the community.
* Assess clients needs and complete referrals and meet clients where they are in the community, to include hospitals within established guidelines.
* Provides services such as care coordination as outlined by DHS 36 and Forward Health.
* Assist clients with developing life skills helpful for independent living.
* Completes discharge paperwork if client meets predetermined discharge criteria.
* Transfer clients when services are no longer required or if more services are needed.
* Attend CCS Operation meetings for transfers or discharge of clients.
* Coordinate/provide transportation for clients to and from appointments, to include medical and mental health, shopping, housing, etc.
* Attend and actively participate in departmental meetings and treatment team meetings with other service agencies/supports.
* Complete regular billing/documentation for T-19 reimbursement of services provided to each client.
* Perform on-call coverage as scheduled.
* Complete special projects as assigned.
* Maintain technical competency and remain current in technology and changes in the industry.
* Complete and maintain all required paperwork, records, documents, etc.
* Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards.
EDUCATION and/or EXPERIENCE: Minimum Associate's degree in Psychology, Sociology, Social Work or other job related major with one to two years of related experience. Bachelor's or Master's degree strongly preferred. Knowledge of mental health Dx and symptoms, and AODA assessments highly preferred.
Outreach Community Health Centers, Inc. is an Equal Opportunity Employer
$31k-37k yearly est. 60d+ ago
Registration Clerk PT
Waukegan Park District
Patient access representative job in Park City, IL
Status of Employment: Part-Time, Non-Exempt Compensation & Benefits: Expected hiring range $15.00 to $15.50 based on education, experience, and skills. Click here for a quick look at benefits! The purpose of the Registration Clerk is to be responsible for the operations of the front desk which requires significant public contact at the assigned facility. This position is required to adhere to all Waukegan Park District (District) policies and procedures.
Essential functions
* Receives incoming communications through District communication systems including, but not limited to phone, email, instant messaging, and routes as appropriate.
* Answers customer inquiries or directs to appropriate staff as necessary.
* Responds to the public and District staff inquiries and needs with promptness and professionalism.
* Registers the public in District programs and explains program details.
* Works evenings, weekends, and holidays as assigned.
* Trains and shares safety and other work-related practices with District employees.
* Receives payments for programs and services.
* Oversees cash drawer and balance receipts, securing monies and receipts.
* Opens and prepares the facility for daily operation in accordance with the facility's checklist.
* Secures and closes the facility in accordance with the facility's checklist.
* Maintains records and files relating to program registration and other department functions.
* Maintains reception, front desk, and lobby areas in a neat and organized manner.
* Operates various office equipment including, but not limited to, computers, copy machines, and fax machines.
* Assists with program details including, but not limited to, typing, public contact, obtaining computer data, updating bulletin boards, and distribution of promotional material.
* Assists Department Support Aide with tasks including, but not limited to, administrative and clerical responsibilities.
* Reviews daily facility schedule and assists with room setup and take down as needed.
* Conducts duties in adherence to all safety requirements.
* Assists with recreation programs and special events as required.
* Assists staff in the performance of their duties.
* Performs other duties and responsibilities assigned by the supervisor to support the department or the District.
$15-15.5 hourly 22d ago
Patient Care Coordinator
Specialty1 Partners
Patient access representative job in Janesville, WI
Job Description
Our office, Endodontic Specialists of Wisconsin - Janesville, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Ability to work Monday-Friday from 7:30am-5:30pm
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
1 year of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$15-$18 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
$15-18 hourly 14d ago
Patient Care Coordinator
Smile Brands 4.6
Patient access representative job in Racine, WI
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday 8:00am-5:00pm, Tuesday 8:00am-5:00pm, Wednesday 8:00am-5:00am, Thursday 8:00am-5:00pm
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$17-$20/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$17-20 hourly Auto-Apply 35d ago
Patient Care Coordinator-West Bend, WI
Sonova
Patient access representative job in West Bend, WI
Elite Hearing Centers, part of AudioNova 1755 W. Paradise Dr. Ste 103 West Bend, WI 53095 Current pay: $18.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$18-20 hourly 22d ago
Patient Care Coordinator-West Bend, WI
Sonova International
Patient access representative job in West Bend, WI
Elite Hearing Centers, part of AudioNova
1755 W. Paradise Dr. Ste 103 West Bend, WI 53095
Current pay: $18.00-20.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$18-20 hourly 16d ago
AR Billing and Collection Specialist
Airoldi Brothers Inc.
Patient access representative job in Oak Creek, WI
Job Description
At Airoldi Brothers, we've welcomed employees from all walks of life-logistics, finance, customer service, healthcare, and more. If you're tired of being just another number in a large corporation, this is your opportunity to step into a role where your work truly matters. We offer competitive pay, excellent benefits, and the chance to be part of a family-owned company that values hard work, trust, and respect.
Position Summary
As an AR Billing and Collection Specialist, you'll take the lead on customer billing, payment processing, account reconciliation, and collections. Your day-to-day will involve everything from generating accurate invoices to handling payment disputes-all while working cross-functionally with internal teams and external customers. You'll report directly to the Finance or Accounting Manager and play a vital role in keeping our financial operations smooth and efficient.
Key Responsibilities
Billing & Invoicing
Prepare and process customer invoices with accuracy and timeliness.
Upload invoices to customer systems and ensure billing details are correct.
Collaborate with the sales team on truck sales and documentation needs.
Work with the DMV to obtain lien releases, replacement titles, and other paperwork.
Track payoff information and asset title receipts.
Act as a key contact for customers with billing inquiries or concerns.
Payment Processing & Reconciliation
Apply ACH, check, and credit card payments with a high level of accuracy.
Make daily bank deposits and maintain records.
Investigate and resolve payment discrepancies.
Notify management of short payments or outstanding issues.
Adjust invoices when needed and maintain records per company policy.
Customer Account Management
Maintain accurate and up-to-date customer records.
Encourage and support customers transitioning to electronic payment methods.
Assist with credit checks and account setup.
Monitor credit limits and put accounts on hold when necessary.
Collections
Review aging reports weekly and follow up on overdue accounts.
Use account history and customer behavior to determine collection strategies.
Contact customers via phone and email to resolve outstanding balances.
Maintain detailed notes in the ERP system for all collection activities.
Making collection calls is an essential part of this position.
General Office Support
File, organize, and maintain communication records.
Answer incoming calls and redirect as necessary.
Assist with projects and administrative tasks as needed.
What You Bring
General understanding of accounting principles.
Prior experience in accounts receivable, billing, or collections (preferred)
Strong attention to detail and organizational skills.
Intermediate skills in Microsoft Excel.
Excellent communication skills-both written and verbal.
Ability to manage multiple priorities independently.
Experience with invoicing systems or customer databases is a plus.
Why Airoldi Brothers?
Competitive compensation package
Affordable health, dental & vision insurance
401(k) with generous company match
Family-oriented, supportive work culture
Career growth opportunities in a stable, long-standing company
Ready to take the next step in your career? Apply today and discover the difference of working at Airoldi Brothers.
$30k-37k yearly est. 17d ago
Pat Access Rep I, .5 FTE, 3rd shift
Children's Hospital and Health System 4.4
Patient access representative job in Milwaukee, WI
At Children's Wisconsin, we believe kids deserve the best.
Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it's like to work at Children's Wisconsin:
***********************************
Join a team that makes every family feel supported from the moment they walk in.
Are you someone who loves helping people, staying organized, and being the friendly face others rely on? As a PatientAccessRepresentative, you'll play a key role in creating a positive experience for children and their families during some of their most important moments. Your work ensures that every patient is registered accurately and compassionately - setting the stage for excellent care.
š What You'll Do
Welcome patients and families with warmth, professionalism, and empathy.
Gather and verify demographic and insurance information with accuracy and care.
Complete patient registrations following established guidelines.
Help prevent billing delays by ensuring clean, errorāfree accounts.
Maintain fast, precise data entry in a busy, fastāmoving environment.
Collaborate with a supportive team while also working independently.
Adapt to weekend, holiday, and occasional shift/location changes.
Provide ageāappropriate service to the diverse patient population we serve.
š What You Bring
High School Diploma, GED, or HSED.
At least 1 year of customer service experience - healthcare experience is a plus but not required.
Strong multitasking, organizational, and problemāsolving skills.
Comfort with computers, Microsoft Windows, and basic troubleshooting.
A calm, positive presence even on busy days.
A commitment to our mission, values, and the families we serve.
š Why You'll Love Working Here
You'll be part of a missionādriven team that makes a real difference for children and families.
Every day brings new opportunities to help, support, and brighten someone's experience.
You'll grow your skills in a supportive environment that values teamwork and compassion.
šļø Schedule
This role follows a twoāweek rotating schedule
Week 1
Monday, Tuesday, Wednesday: 3:00 a.m. - 7:00 a.m.
Friday, Saturday: 11:00 p.m. - 7:00 a.m.
Week 2
Sunday, Tuesday, Wednesday: 3:00 a.m. - 7:00 a.m.
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
$31k-35k yearly est. Auto-Apply 7d ago
Learn more about patient access representative jobs
How much does a patient access representative earn in Waukesha, WI?
The average patient access representative in Waukesha, WI earns between $28,000 and $43,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.
Average patient access representative salary in Waukesha, WI