Patient Access Representative Jobs in Waverly, MI

Job Description Our Healthcare partner in Jackson needs a full-time Patient Service Representative to add to their team! 1st Shift: 8:00 AM – 5:00 PM | Monday – Friday Starting wage is $15/hour Full-time, temporary to permanent positions in Jackson, MI. Essential Duties for the Patient Service Representative: Greets patients in a welcoming professional manner, utilizing excellent customer service skills at all times. Data entry Distributes forms to patients with necessary explanation and collects forms from patients ensuring proper completion. Accepts and processes all payments (both current and previous balance due) and balances all payments collected daily to ensure all money is accounted for and completes the end-of-day process to balance the electronic cash drawer. Maintains cash box during each shift to ensure all cash-box money is accounted for. Schedules patient appointments. Schedules any STAT tests ordered by the provider. Consistently and accurately utilizes department scheduling guidelines. Complete daily model of care steps (i.e. robust reminder calls, raking the schedule, etc.). Participates in patient outreach. Other activities that assist with the coordination of patient care, i.e. verbal review of patient instructions, orders, referrals, treatment plan estimate, and prior authorizations as well as necessary follow-up to complete these requests. Conforms with and abides by all regulations, policies, work practices, and instructions. Provides administrative support to clinical staff. Requirements for the Patient Service Representative: Minimum of High School Diploma Previous medical office experience preferred Knowledge of medical insurance rules preferred Experience using an electronic medical record preferred Ability to work effectively and independently within their work area, staying on task. Demonstrates understanding and appreciation for diversity for CFH patients and CFH employees. Routine testing/training on various job-related skills and competencies. Excellent communication skills, both written and verbal. Ability to communicate in a friendly, helpful manner with all patients and co-workers. Excellent computer skills. Pushing patients in wheelchairs. Apply now or call us at (517) 787-6150 for more information!

CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family member to apply. Responsibilities: Under the general supervision of the Reimbursement Registration Coordinator, will be responsible for coordination of consumer financial data, assessing consumer fees for service, and insurance verification. Responsible for updating consumer account such as consumer coverage plans and external authorizations. Provides assistance with any financial or medical benefits available to consumer. Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI's mission, policies and procedures. Requirements: Possession of a high school diploma or G.E.D equivalent required. A minimum of one-year experience in patient registration, medical account billing, accounts payable/receivable, or equivalent with some knowledge of insurance billing system required. Must be proficient in Microsoft Word and Excel. Must be able to accurately and effectively communicate in verbal and written form. Ability to adapt to the Agency's software that tracks statistical data, services rendered and bill for services is required. Must possess a valid Michigan driver's license. Access to reliable means of transportation for job related use required. Must pass a State of Michigan police clearance check. Ability to cover on-call hours required and expectation is that employee volunteers. Ability to utilize close peripheral vision (closer than 20 inches) with the computer terminal for extended periods of time. Conditional Employment Requirements: Employment offers for this position will be contingent upon the results of a background verification and credentialing procedure consisting of: Michigan State Police clearance check, verification of an acceptable driving record, educational background check, and verification of an acceptable work history. Must pass a pre-employment 5-panel drug screen. To Apply: Applicants must submit an employment application. Resumes cannot be substituted for the employment application. CMHA-CEI's promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace. Salary/Hours: Starting salary $18.72 - $20.46 per hour, 40 hours per week. Position is in office M-F 8:00a-4:30pm. Must be able to work some weekend and/or evening hours as needed. Location: Finance Department, Lansing, MI.

11/22/24 Sparrow Medical Group **Job ID: 46635** Positions Location: Lansing, MI General Purpose of Job: Schedule **Description:** **Positions Location:** Lansing, MI **** **General Purpose of Job**: Schedule and coordinate resources for patient procedures. Obtain all needed patient related information. Verify all procedures in EPIC. Greet and check in patients for testing using AIDET. Support Administration in their daily needs. **Essential Duties**: This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position. * Interviews patients and physicians office staff for the purpose of entering confidential patient insurance and demographic information into the EPIC/Radiant scheduling system. * Serve as Liaison for Centralized Scheduling. Assures that improvement measurements are implemented. * Schedules patient procedures using EPIC obtaining all necessary information and coordinating procedures with physicians, cardiology staff, equipment and personnel availability. * Shares needed patient testing instructions with nursing staff * Monitor accuracy of scheduled orders coming through Centralized Scheduling. * Process patient orders via EPIC. * Answer all incoming, outgoing and inter-hospital phone calls using AIDET. Relays information to proper party, takes messages, contacts necessary person, and answers inquiries. * Handles confidential information on a daily basis and maintains HIPPA compliance. * Types reports, communications, records and forms as well as copying, filing, and delivery of these materials. Performs all other secretarial duties as assigned * Initiates pages to physicians and staff. * Maintains patient medical records. **Job Requirements** General Requirements • Demonstrates knowledge and maintains and respects patient right to privacy by following the HIPAA Privacy and Security policies and procedures. • Adheres to ICARE values and standards of behavior (Innovation, Compassion, Accountability, Respect, Excellence). • Role model behaviors that value the diversity of our caregivers, patients and customers and supports creating an environment that is inclusive, welcoming and respectful. • Communicates with patients, families and customers using AIDET (Acknowledge, Introduce, Duration, Explanation, Thank). • Works in a safe manner and promptly reports any hazards identified in the work environment or related to assigned responsibilities. • Adheres to policies and procedures designed to avoid, prevent and reduce the spread of communicable diseases. Work Experience • Minimum of two years advanced secretarial training and/or experience. • Minimum of 6 months experience with scheduling applications. Education • High School Diploma Specialized Knowledge and Skills • Position requires self-discipline, excellent communication skills, a high degree of personal motivation and excellent teamwork skills • History of outstanding customer service skills • Ability to multitask • Strong attention to details • Work history that exhibits outstanding dependability and ability to work independently • Must be able to type 45+wpm • Proficient in medical terminology. • Proficient word processing and dictation/transcription skills. • Use multi-line phone • Knowledge and working experience with Excel • Demonstrate knowledge of EPIC • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job. University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. **Job Family** Administrative/Clerical **Requirements:** Shift - Days Days Degree Type / Education Level - High School / GED High School / GED Status - Full-time Full-time Facility - Sparrow Medical Group Sparrow Medical Group Experience Level - New Grad New Grad

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. **Responsibilities:** * Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner * Responds promptly, professionally and courteously to all customers' needs * Cooperates and communicates effectively with all McLaren Health Care team members Keywords: Receptionist, secretary, office, clerical, front desk **Required:** * High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators **Preferred:** * Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted * Certification in medical billing, coding, or equivalent job specific certification * Working knowledge of CPT, HCPCS, and ICD-10 + One-year experience in Revenue Cycle **Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.**

**Confirm your location** Confirm you location or select from a list of countries in order to get in touch with your local Ottobock market. We will make sure you´re redirected to your selected site in the future so you´ll always be in the right place. - Patient Care Coordinator United States of America **Patient Care Coordinator** United States of America **Patient Care Coordinator** United States of America **Patient Care Coordinator** Location:Lansing, MISince 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76yrs strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. We are all about excellence and innovation - in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry. We are currently looking for a Patient Care Coordinatorat our Lansing, MI patient care facility. ****Duties & Responsibilities**** * Provide administrative support of the front desk by answering telephones, taking messages, routing calls, or notifying appropriate individuals. Assist with scheduling or modifying patient appointments. * Ensure customers receive the best service possible and concerns are satisfactorily resolved. * Communicate courteously and professionally with patients for scheduling, financial responsibility discussions, procurement of medical documentation from their referral source(s) through direct live/phone communication, fax, and email as appropriate. * Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals through direct live/phone communication, fax, and email as appropriate. * Assist in securing insurance authorizations for patient cases as needed. * Create patient account profile in the Medical Record system. * Perform light shipping and receiving of products. * Maintain a clean office work environment. * Handle cash payments from patients as applicable. * Meet work standards by following production, productivity, quality, and customer service standards established by the company. * Provide support as needed for on-site audits by accrediting bodies (i.e.. ABC, Medicare). * Comply with Corporate Compliance and HIPAA responsibilities. * Perform other duties and special projects as assigned. ****Qualifications**** * High school diploma or equivalent. * One year of office administrative experience, preferably in a medical/dental/therapy office. * Experience with medical terminology, accounts receivable, insurance collections or billing preferred. * Knowledge of Medicare, Medicaid preferred. * Customer service experience. ****Benefits**** * Medical * Vision * Dental * Health savings accounts with employer contribution * Flexible spending account options * Company-paid life insurance policy * Paid time off * Company holidays * Floating holidays * 100% company-paid short & long-term disability * 401k match up to 3.5% Location:Lansing, MI

**Representative - Registration Part Time Night Shift ED** **Job Summary:** The Registration Representative is responsible for the processing of inpatient and outpatient admissions in an accurate and efficient manner. **Essential Functions:** * Consistently performs using an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives. * Accurately gathers information and inputs data in all phases of the registration process as well as registers patients in a timely fashion. * Assures that the patient or guardian, as outlined by procedure, signs all appropriate paper work. * Assures all patients are offered Oaklawn Privacy Practices and the Patient Rights and Responsibilities brochure. * Verifies all appropriate insurance coverage. * Obtains and scans patient driver's license and insurance cards as applicable * Follows appropriate procedures for cash collections, asking for and collecting, to the extent possible, on all non-covered services and applicable co-pays and deductible at the point of service * Assures a payable diagnosis for all Medicare restricted tests or obtains an ABN from the patient if applicable * Handles patient inquiries promptly and appropriately. * Balances cash receipts daily in a timely, accurate manner. **Minimum Qualifications:** High school diploma or equivalent. **Knowledge Skills Abilities**: Knowledge of medical terminology, computer experience and computer skills. Possess excellent verbal communication, interpersonal, organizational, customer service, and critical thinking skills. Ability to problem solve, handle conflict and adapt to frequent change. Previous hospital registration and insurance verification preferred. Possess the ability to work with patients with varying degrees of illness. **Working Conditions:** Work is generally performed within an office environment, with standard office equipment available. Work may include Emergency Department registration. Potentially exposed to infectious diseases. **Physical Requirements:** Constantly see/visual acuity, handle/grasp/feel, talk/hear. Frequently sit, walk, reach, bend/twist. Occasionally lift/carry 1 to 49 lbs.

Job Type: Full-time Pay: From $16.00 per hour Schedule: Mon-Friday, no nights or weekends At Pinnacle GI Partners, we believe our success is rooted in our employees' satisfaction. If you're discontent with your current trajectory or considering a career shift, consider Pinnacle GI Partners for your new journey. We're on the lookout for Patient Care Coordinator at our East Lansing, MI location. The position is full-time and features a Monday through Friday schedule. If you possess outstanding customer service skills or relevant experience, we're eager to connect with you. We're committed to training individuals who are ready to embark on a fresh professional path. Seize the opportunity to join us. Primary duties and responsibilities: Schedules GI procedures to be performed in a facility Manages and reviews providers' schedules Follows procedure for notifications of changes in the schedule such as cancellation and rescheduling Schedules Radiology and misc. testing for the dept. Establishes and follows tracking for testing scheduled Communicates effectively and professionally with patients, visitors, physicians, and co-workers. Providing prep answers for any procedures and or testing Comforts patients by anticipating patients' anxieties; answering patients' questions Qualifications Completion of High School or a GED program 1-3 years of customer service experience in a medical setting desired Radiology or procedure scheduling experience preferred. Must demonstrate a high competency level with general computer applications and functions The ability to multi-task and manage multiple priorities Must successfully pass a background check and a drug screening What we offer: A professional work environment where you can learn, enhance your skills and grow into new opportunities. Competitive pay rates Paid time off Paid holidays with bonus paid floating holidays Medical, Dental, Vision, Life & Disability benefits 401k retirement plan with company match We are a proud Equal Employment Opportunity Employer. Pinnacle GI Partners participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. To learn more about our Providers and our company please visit ********************************** About Us Pinnacle GI Partners is a family of gastroenterology practices. We strive to differentiate our practices with an excellent patient experience, bringing together a remarkable network of skilled physicians with top-notch equipment, facilities, and opportunities to collaborate as professionals.

**_What Individualized Care contributes to Cardinal Health_** Delivering an exclusive model that fully integrates direct drug distribution to site-of-care with non-commercial pharmacy services, patient access support, and financial programs, Sonexus Health, a subsidiary of Cardinal Health, helps specialty pharmaceutical manufacturers have a greater connection to the customer experience and better control of product success. Personalized service and creative solutions executed through a flexible technology platform means providers are more confident in prescribing drugs, patients can more quickly obtain and complete therapy, and manufacturers can directly access more actionable insight than ever before. With all services centralized in our custom-designed facility outside of Dallas, Texas, Sonexus Health helps manufacturers rethink how far their products can go. **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Responsibilities** + Responsible for handling inbound calls, with ability to determine needs and provide one call resolution. + Manage workload of inbound faxes (if applicable) + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Enter detailed information into company proprietary software while conversing via telephone + Place outbound phone calls for patient follow ups, confirmations or to obtain missing information + Interact with the patient referral sources to process new applicants + Follow up with other internal team members regarding next steps + Communicate with external constituents including physician offices and pharmacies + Ability to identify, document and submit Adverse Events during customer contact or via received documentation **Qualifications** + Minimum high school diploma or GED, preferred + Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, telephony + Strong communication/customer service skills + Ability to be an independent worker and self-directed + Ability to sit for long periods of time in a cubicle setting + Demonstrate superior customer support talents + Ability to prioritize multiple, concurrent assignments and work with a sense of urgency + Ability to work any schedule between 7am-5pm M-F **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CST, mandatory on camera attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 5:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 01/17/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

** Patient Care Coordinator **Location:** Okemos, MI **Job Id:** 171 **# of Openings:** 1 Key Responsibilities: * Coordinate patient care and manage appointments * Act as the primary point of contact for patients and their families * Ensure that all patient needs are met and that their healthcare journey is managed efficiently and compassionately * Maintain accurate patient records and update them as necessary * Monitor patient satisfaction and make improvements to the care delivery process as needed Qualifications: * Minimum of 3 years of experience in healthcare administration, patient care coordination, or related field * Strong communication and organizational skills * Ability to work effectively in a team environment and lead by example * Knowledge of HIPAA regulations and ability to maintain confidentiality of patient information At Peak Performance Physical Therapy, we are committed to creating a positive and uplifting work environment that supports the growth and development of our team members. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth and development. Join us in our mission to provide exceptional patient care and make a difference in the lives of our patients and their families. If you are passionate about improving patient outcomes and delivering compassionate care, we want to hear from you! Apply today to join our team as a Patient Care Coordinator and be part of a team that is dedicated to making a positive impact in the world. **Pay Range:** $14 - $16 per hour Apply for this Position

A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Competitive Base Pay Essential Duties and Responsibilities: * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager Other Skills and Abilities: * Reliable transportation that would allow employee to go to multiple work locations with minimal notice * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Ability to interact with all levels of employees in a courteous, professional manner at all times Education and/or Experience: * High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Fenton MI - Fenton, MI **Job Details** Full Time **Description** The **Patient Care Coordinator II** supports the clinic by helping to achieve revenue goals by attracting new patients, managing the administrative and operational functions, and coordinating patient interactions and needs. The PCC II will be responsible for managing daily, weekly and monthly operations as outlined in the PCC II Front Office Manual and adhering to policies and procedures, scheduling, accuracy of entering patient demographics, verification of insurance, collection of monies, charge entry and proper documentation of accounts. The PCC II will need to be flexible, adaptable to change and able to learn new skills. **KEY RESPONSIBILITIES:** * Will learn and understand the front office operations and performs these operations as presented in the PCC II manual, Scheduling/Billing/EMR manual or any other manuals developed. * Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room. * Fills out patient forms where applicable and competently explains the details surrounding the paperwork presented to the patient. * Gathers and updates patient information, including patient demographics, insurance and case information * Collects and inputs patient insurance information and verifies active coverage or eligibility. * Responsible for all components of scheduling appointments and properly documenting accounts as needed; will maintain continuity of care when scheduling patient appointments * Understands the importance of productivity; Will schedule and recapture appointments, missing in action patients, and pro-actively rescheduling appointments in the current week as well as the duration of the prescription * Collect all monies that are due prior to each visit including, but not limited to co-payments, deductibles, co-insurance, payments on statements, supplies, gym memberships, self pays, attorney checks. Documents all monies in the system appropriately and provides system receipt * Audits each visit to ensure there is a valid prescription, proper authorization / referral / precertification, and collects monies due each visit. * Answers and transfers phone calls, arranges for referrals, or relays messages. * Follows up and reviews daily reports and proactively follows up and communicates the need for a prescription, authorization / referral / precertification to ensure there are no delays with patient care * Reconciles all over-the-counter collections daily and drop off deposit cash and checks at the designated bank within an appropriate time frame * Accurately verifies benefits via phone, ask detailed questions outside of what is provided, and sets up accounts accurately * Ensures that all visits performed are properly authorized and makes efforts to minimize the occurrence of any unauthorized visits * Ensures that all “Plan of Cares” for Medicare are signed and returned by the physician within 30 days of the patient's Initial Evaluation * Utilizes websites only in instances in which the websites are relevant and approved by Phoenix Physical Therapy. (ex: insurance websites for authorization, National Provider Identifier (NPI) websites, etc.) * May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems. * May assist in the clinic to; clean, disinfect, and general cleanliness. * Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations. * Other duties as assigned. **Qualifications** **MINIMUM JOB REQUIREMENTS:** **Education / Training:** * High School Diploma or GED required; Associates Degree or college level business courses preferred. * 2 years of previous experience in a medical billing practice and medical terminology ( HCFA 1500, CPT and ICD 9 codes) preferred * Current CPR Certificate **Specialized Knowledge/Skills:** * Excellent Customer Service * Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff. * Ability to communicate effectively and professionally with a wide variety of people. * Strong organizational skills with attention to detail and accuracy. * Proficient with Microsoft word, strong data entry skills with EMR systems * Ability to handle multiple tasks in a very busy environment. **Physical Requirements:** * Consistent and regular use of phone required. * Must be able to keep numbers in correct order on a very consistent and regular basis. * Regular and consistent use of keyboard and mouse. * Ability to climb stairs on occasion. * Must be able to occasionally lift up to 25 pounds. * Consistent sitting for many hours at one time. Majority of day (75%+) is spent sitting at a desk. * Additional challenges may arise, at which time Phoenix may revise this job description. ***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Care Coordinator** Full Time 13 days ago Requisition ID: 1134 **to join our team.** If you have a bachelor's degree in a human service field, you may be just who we are looking for. We offer competitive pay and an amazing benefit package that includes student loan repayment assistance and regular employee events. Check us out at . Email *************** or contact us at 500 Barfield Drive, Hastings, MI 49058. EEO Employer.

Job Description Do you want to work somewhere awesome and help others? Barry County Community Mental Health Authority is searching for the right Care Coordinator to join our team. If you have a bachelor’s degree in a human service field, you may be just who we are looking for. We offer competitive pay and an amazing benefit package that includes student loan repayment assistance and regular employee events. Check us out at **************************** Email *************** or contact us at 500 Barfield Drive, Hastings, MI 49058. EEO Employer.

It is the responsibility of the Patient Care Coordinator to WOW patients on their first visit and facilitate patient care through the accurate and efficient collection of patient information and communication with referral sources and therapists. The Patient Care Coordinator creates a welcoming and caring environment that ensures patients will be compliant and view ORS as their physical therapy choice for life. Specific duties include (but are not limited to): Maintain a positive ORS team attitude! Greet patients with a smile in a pleasant and welcoming manner, using names and making appropriate eye contact. Answer phones in a timely and friendly manner, routing calls appropriately. Act as liaison between Physical Therapists and physician offices. Maintain the privacy of our patients and their treatment while at work and outside of work, following HIPAA guidelines. Ensure that patient information is not easily seen or heard by other patients and visitors. Input patient demographic and insurance information into the system accurately and efficiently to facilitate treatment and billing. Check in patients within Systems4PT. Schedule functional tests in an accurate and timely manner. Schedule out all prescribed patient visits at the initial evaluation whenever possible as well as upon the receipt of a prescription extension. Always verify that there is a valid prescription/plan of care and authorization (if needed) when scheduling patients. Understand whether a prescription, plan of care and/or authorization is needed. Attempt to balance therapist schedules both individually and with regard to entire clinical staff to maximize efficient and organized treatment and maintain compliance. Communicate with therapists and PAS (Patient Account Services) department to ensure there are no disruptions in patient treatment. Explain verification of benefits forms to patients and direct patients with billing questions to the Patient Accounts Services (PAS) Department. Maximize capture of visits by contacting and rescheduling patients who have missed appointments and keeping a waiting list. The goal is to maximize patient compliance and assist in positive treatment outcomes. Collect all copays, coinsurances, and deductible monies from patients at each visit per the guidelines provided by the insurance verification specialists. Accurately record all payments collected, balance to the DCS and prepare deposits on a daily basis. Review work lists and communicate with referral sources regarding plans of care (POCs) and re-evaluations that have not been returned in order to facilitate continued care of patients. Communicate with therapists regarding needs for progress notes and discharges. Collect and scan all documents necessary for patient care such as referral, insurance card, drivers license, etc. Other duties as assigned. Requirements Essential Job Functions Ability to listen and follow verbal direction. Ability to communicate with patients, coworkers, and referral sources in both verbal and written form. Ability to accurately and efficiently input patient information into computer system. Ability to manage several tasks at the same time. Physical Requirements Sit up to 6 hours continuously. Frequent (33-66% of the day) data entry. Occasional (1-33% of the day) standing and walking. Important Skills Strong attention to detail Advanced organizational skills Strong written and verbal communication skills. Ability to think practically and critically. Ability to multi-task. A passion for Orthopaedic Rehab Specialists and the patients we care for. Ability to manage difficult or demanding patients efficiently.

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Responsibilities: * Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner * Responds promptly, professionally and courteously to all customers' needs * Cooperates and communicates effectively with all McLaren Health Care team members Keywords: Receptionist, secretary, office, clerical, front desk Required: * High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators Preferred: * Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted * Certification in medical billing, coding, or equivalent job specific certification * Working knowledge of CPT, HCPCS, and ICD-10 * One-year experience in Revenue Cycle Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information * Schedule: Full-time * Requisition ID: 24007423 * Daily Work Times: 8:30am - 5:00pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No Equal Opportunity Employer McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.

11/22/24 Sparrow Eaton Hospital **Job ID: 46704** Positions Location: Charlotte, MI General Purpose of Job: Greets **Description:** **Positions Location:** Charlotte, MI **Job Description** **General Purpose of Job**: Greets and registers patients for inpatient and outpatient services. Duties include, but are not limited to, obtaining and verifying patient's demographic/medical/insurance information, data entering patient information into the computer system, directing the individual to the correct department/location, and assuring completion of required documentation. Also responsible for answering the Hospital's main switchboard. **Essential Duties**: * Greets and registers patients for inpatient and outpatient services. Duties include, but are not limited to, obtaining and verifying patient's demographic/medical/insurance information, data entering patient information into the computer system, and directing the individual to the correct department/location. * Assists individuals, in person and over the phone, providing information and assistance and/or scheduling appointments; notifies appropriate personnel of emergency/urgent situations. * Contacts insurance carriers to verify insurance coverage and benefits levels. * Reviews documentation completed by patients to assure accuracy and completeness of information; contacts others as necessary to confirm data or resolve errors. * Answers the Hospital's main switchboard; transfers callers to the correct employee or patient. Notifies appropriate personnel of emergency/urgent situations. * Checks patients out following completion of the appointment. Duties include, but are not limited to, collecting payments/copays for services rendered, scheduling follow-up appointments and test as necessary. Completes all paperwork/forms as required. * Contacts patients to confirm appointment and give instructions as required; explains procedure and answers patient questions as able. * Date stamps, sorts and distributes incoming departmental mail and faxes. * Perform the duties of Cashier collecting payments/co-pays for services rendered, issuing receipts, and balancing the cash drawer. * Copies and distributes patient documents and records as directed. * Assists in maintaining orderly appearance of the office area. * Orders departmental supplies. * Gathers data for monthly statistical reporting. * Supports and serves as a role model for our mission, vision, values, and customer service initiatives. Adheres to the organization's policies & procedures, and compliance guidelines. * Performs other duties as assigned. **Job Requirements** General Requirements • None Work Experience • None Education • High school diploma or GED Specialized Knowledge and Skills • Interpersonal skills necessary to provide courteous and accurate information, on the phone and in person, to Hospital personnel, physicians, patients, families, and insurance company representatives • Typing and computer skills necessary for the creation and compilation of various departmental records and documents • Organizational skills to prioritize work flow and maintain patient records and files • Mental ability to work on tasks requiring accuracy and attention to detail, adapt and respond to multiple priorities and demands, and deal with the concerns of patients and their families • Physical ability to properly operate required office equipment and occasionally assist transport wheelchair bound patients to a room • Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job * Knowledge and understanding of the inpatient and outpatient registration function preferred • Knowledge of regulatory standards and hospital policies related to the patient registration function including HIPAA confidentiality and JCAHO mandates preferred • Knowledge of medical terminology preferred University of Michigan Health - Sparrow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. **Job Family** Administrative/Clerical **Requirements:** Shift - Days Days Degree Type / Education Level - High School / GED High School / GED Status - Part-time Benefit Eligible Part-time Benefit Eligible Facility - Sparrow Eaton Hospital Sparrow Eaton Hospital Experience Level - New Grad New Grad

**Rehabilitation Registrars - Sports Rehabilitation Center** **Job Summary:** Performs general clerical and support duties for the Physical Rehabilitation department. **Essential Functions:** * Consistently uses an outward mindset and puts forth exemplary effort in accomplishing his/her goals and objectives in a manner that helps others to achieve their goals and objectives. * Prepares the lobby/gym for opening and closing, including locking and shutting off equipment. * Assists with stocking linen. * Greets and checks in patients and visitors; Assists patients with registration and scheduling. * Process incoming mail. * Prepares medical records, as requested and per policy. * Prepares Electronic Medical Record by scanning necessary documents, including sending clearances for signature. * Tracks Certs/recerts for patients. * Inventories, orders, and maintains all office supplies. * Assists with implementation of department projects. * Interviews patients to complete documents such as intake and insurance forms. * Assists in development of processes to maintain and improve efficiency in all departmental workflow including statistical reporting. * Uses EMR to request corrected/updated referrals to the physicians; look for additional documentation per request. * Directs patients when necessary. * Confirms current patient information, discharge older ones; ensures that the proper physician is listed. * Obtains proper information for insurance information and Work Comp. * Contacts patients after pre-registration for confirmation of visits, co-insurance, and copay. * Answer multiline phone, including taking messages, transfers, and scheduling/rescheduling appointments. * Maintains the Medicaid report monthly for all active patients; updating and informing patients as needed. * Files charts: ensures charts are sent to the proper clinic. * Assembles a schedule that best fits the patient per the scheduling slip * Track all denials, retros, comps, and authorizations; document the actions taken. * Takes payments for point of service sales; ensures enough cash is on hand. **Minimum Qualifications**: 18 years of age. **Knowledge Skills Abilities**: Associate's degree or two (2) years' experience is preferred; excellent telephone, written communication and interpersonal skills; ability to prioritize multiple tasks while maintaining focus and effectiveness, maintaining a high productivity level to maximize the productivity of the department leader and managers; excellent analytical and problem-solving skills; experience with data extraction from multiple information systems; proficiency in a variety of computer software programs and/or systems is required, experience using email, electronic calendar, word-processing, and spreadsheets; able to work independently. **Working Conditions:** Work is generally performed within an office environment, with standard office equipment available. Potential exposure to infectious disease. Possible travel to other Rehabilitation locations outside of your home department. **Physical Requirements:** Constantly see/visual acuity, talk/hear, taste/smell, lift/carry 1 to 25 lbs. Frequently stand, sit, walk, handle/grasp/feel. Occasionally lift/carry 25 to 49 lbs.

**Confirm your location** Confirm you location or select from a list of countries in order to get in touch with your local Ottobock market. We will make sure you´re redirected to your selected site in the future so you´ll always be in the right place. - Patient Care Coordinator United States of America **Patient Care Coordinator** United States of America **Patient Care Coordinator** United States of America **Patient Care Coordinator** Location:Battle Creek, MISince 1944, Wright & Filippis (W&F) has built a well-earned reputation as a leader in prosthetics, orthotics, and accessibility solutions. Over 76yrs strong, we are committed to improving the lives of our patients. In 2020, Wright & Filippis joined Ottobock Patient Care. Together, we help people maintain or regain their freedom of movement. We are all about excellence and innovation - in the people we employ as well as in our products and services. Great people drive our culture and you'll you have the chance to grow in an ever-changing field, improve access to care, and most importantly deliver the best possible patient care experiences. Our employees are actively involved in shaping both our company and our industry. We are currently looking for a Patient Care Coordinator at our Battle Creek, MI patient care clinic. ****Duties & Responsibilities**** * Provide administrative support of the front desk at various locations by answering telephones, taking messages, routing calls, or notifying appropriate individuals. * Assist with scheduling or modifying patient appointments. * Ensure customers receive the best service possible and concerns are satisfactorily resolved. * Communicate courteously and professionally with patients for scheduling, financial responsibility, required medical documentation through phone, fax, and email as appropriate. * Obtain medical documentation from physicians, physician assistants, nurse practitioners, therapists, nursing facilities and hospitals as applicable, via phone, fax, and email as appropriate. * Assist in securing insurance authorizations for patient cases as needed. * Create patient account profile in the Medical Record system. * Perform light shipping and receiving of medical device products and components. * Maintain a clean office work environment. * Accept cash payments from patients as appropriate. * Comply with Corporate Compliance and HIPAA responsibilities. * Perform other duties and special projects as assigned. ****Qualifications**** * Proficient in MS Office and databases. * High school diploma or equivalent. * Strong communication and interpersonal skills. * Excellent organizational, analytical, and time management skills * Office administrative experience, preferably in a medical/dental/therapy office. * Knowledge of Medicare, Medicaid preferred. * Customer service experience. ****Benefits**** * Medical * Vision * Dental * Health savings accounts with employer contribution * Flexible spending account options * Company-paid life insurance policy * Paid time off * Company holidays * Floating holidays * 100% company-paid short & long-term disability * 401k match up to 3.5% Location:Battle Creek, MI

Under general direction, the Patient Access Representative I is responsible for completing tasks associated with specific assignments. Specific job responsibilities will be in registration, financial clearance, insurance verification, cashier, etc. as assigned by Revenue Cycle Management. Patient Access Representative I is expected to perform assignment tasks within the quality and productivity standards assigned to position responsibilities. Responsibilities: * Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner * Responds promptly, professionally and courteously to all customers' needs * Cooperates and communicates effectively with all McLaren Health Care team members Keywords: Receptionist, secretary, office, clerical, front desk Required: * High School Diploma or GED * Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience * Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators Preferred: * Associate Degree in Health Care, Finance or related area. Equivalent combination of education and relevant experience may be accepted * Certification in medical billing, coding, or equivalent job specific certification * Working knowledge of CPT, HCPCS, and ICD-10 * One-year experience in Revenue Cycle Equal Opportunity Employer of Minorities/Females/Disabled/Veterans. Additional Information * Schedule: Full-time * Requisition ID: 24007216 * Daily Work Times: 8am-5pm * Hours Per Pay Period: 80 * On Call: No * Weekends: No Equal Opportunity Employer McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.