Patient access representative jobs in West Virginia - 300 jobs

JOB TITLE: Registrar WORK LOCATION: Pierpont Advanced Technology Center, 500 Galliher Drive Fairmont, West Virginia 26554 REPORTS TO: AVP, Student Services FLSA Status: Exempt Employee Category: Nonclassified _____________________________________________________________________________________ GENERAL JOB SUMMARY: The Registrar at Pierpont Community & Technical College is responsible for overseeing all aspects of student registration, academic records, transcript evaluation, and enrollment management. This role ensures compliance with institutional policies, state and federal regulations, and accreditation requirements. The Registrar works collaboratively with faculty, staff, and administration to support student success and maintain the integrity of academic records. ESSENTIAL DUTIES AND RESPONSIBILITIES: · Maintains the integrity and security of all student academic records, transcripts, and related documentation · Maintains student academic records in compliance with institutional, state, and federal laws and regulations. Ensures compliance with the Family Educational Rights and Privacy Act (FERPA) and other relevant regulations · Develops and implements records retention policies · Certifies student enrollment status for various purposes including financial aid and veterans' benefits · Develops and implements policies and procedures for registration, grading, transcripts, degree audits, and graduation as well as the posting of transfer credits and compliance with Credit for Prior Learning policies. · Produces related reports including IPEDS, WVHEPC, and others required or upon request. · Supervises staff within the Registrar's Office, providing leadership and professional development opportunities. · Collaborates with academic departments, admissions, financial aid, and student services to support student retention and success initiatives. · Oversees the implementation and maintenance of student information systems and other relevant technology. · Manages the course scheduling and catalog production processes in coordination with academic departments. · Provides data analysis and reporting for enrollment trends, graduation rates, and other institutional needs. · Serves as a resource for students, faculty, and staff on academic policies and procedures. · Participates in institutional committees and contribute to strategic planning efforts. · Coordinates course registration processes each semester. · Manages add/drop procedures and withdrawal policies. · Works with academic departments to optimize course scheduling. · Oversees degree audit systems and graduation requirements. · Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There may be other duties as assigned. MINIMUM QUALIFICATIONS: · Strong knowledge of student information systems such as Banner and other database management. · Familiarity with accreditation standards, state and federal regulations, and best practices in enrollment management. · Excellent leadership, organizational, and problem-solving skills. · Strong interpersonal and communication skills with a commitment to customer service. · Ability to work collaboratively with diverse stakeholders. EDUCATION AND EXPERIENCE: · Bachelor's degree in related field required; Master's degree in higher education administration, student affairs, or a related field preferred. · Minimum of 3-5 years of experience in a registrar's office or related area in higher education. · An equivalent combination of education and experience is acceptable. PHYSICAL REQUIREMENTS: · Conditions are those of a typical office environment, requiring frequent oral communication with students and colleagues, the ability to enter data and written communications in electronic format in a timely manner, and sufficient mobility to be present and address students, their parents, and fellow professionals at appropriate college and regional functions. · Moderate physical activity. Requires handling of average-weight objects up to 15 pounds; standing, siting and/or walking for brief to long periods DISCLAIMER : This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor. Most requirements are subject to possible modification in order to provide a reasonable accommodation to individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, students, other employees, or the general public. Equal Opportunity Employer The West Virginia Higher Education Policy Commission and the Community and Technical College System of West Virginia are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The Commission and Council provide a collegial and respectful environment that values the contributions all staff.

The Assistant Registrar organizes and directs clerical and functional operations within different functional areas including: registration, records management, transcript preparation, graduation certification, Veterans Services enrollment processing, student petitions, and graduation. The Assistant Registrar provides critical support to students, faculty, staff, and third-party agencies and addresses questions or concerns with a solution-based approach. The Assistant Registrar is expected to handle multiple responsibilities, solve complex problems, and ensure that systems and processes meet service expectations. This position is located at the Main Campus but may report to all Blue Ridge CTC locations as required to meet the needs of this position. This position will include managing a virtual office as needed. * Maintain and update an effective, accurate, and secure student records system adhering federal, state, and institutional policies including FERPA, HIPAA, and all institutional policies. * Veteran Certifying Official. * Supervises Records Assistant. * Assist with data collections, survey assessments, and reports as needed. * Compile and submit reports for federal and state agencies. * Maintain Veteran Certifying Official status with all Veteran systems. * Supervise Records Assistant position. * Coordinate email, text and other communications as part of the Office of the Registrar communication plan and outreach efforts. * Maintain and update an effective, accurate, and secure student records system adhering to federal, state, and institutional policies including FERPA, HIPAA, and all institutional policies. * Oversee data entry of the semester course schedule. * Oversee student petition process. * Review students for conferral of degree and certificates each semester and analyze graduate status. * Review Program of Study report to identify and correct abnormalities; maintain communication with students and advisors as needed. * Resolve discrepancies on student registrations. * Represent the College to various institutional divisions as well as externally to governmental agencies, vendors, students and their parents, and/or the general public. * Participate in events scheduled by Enrollment Management and for Veterans Services. * Assist students with completing graduation applications, changes, and updating records. * Assist faculty in advisement and course substitutions. * Facilitate records-related services included to the document imaging process, administering accurate reports of student enrollment to the National Student Clearinghouse, and oversee the process of collecting and reconciling transcript processes. * Serve as a member of assigned committees and taskforces. * Compile and submit reports for federal and state agencies. * Contact other college registrars, admissions personnel, and records personnel to resolve student record problems or improve processes and policies. * Assist with data collections, survey assessments, and reports as needed. * Identify students who need to apply for graduation through the Goal Chaser report. * Keep up to date on all rules and policies that govern the Office of the Registrar as set forth by FERPA, HIPAA, regional, state, and College regulations. * Work in the Testing Center as a back-up, as required. * Availability and willingness to work a full 37.5 hours a week. Availability and willingness to work a flexible schedule that could include early morning, evening hours, or Saturdays (for College recruitment events). * Perform assigned duties and any other duties to drive the College's Vision, to fulfil the College's Mission, and to abide by the College's Values. Education * Bachelor's Degree required. * Coursework related to education, administration, or analytics preferred. Experience * Previous office experience and ability to work in a routine and detail-oriented office environment. * Ability to interpret policies and procedures and document all work completed. * Previous higher education experience and/or veteran's benefits experience preferred. Knowledge, Skills, and Abilities Required * Applicant must be able to plan, schedule, organize, and follow-up on tasks related to the job to achieve goals within or ahead of established time frames. * Excellent interpersonal skills: able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner. * Excellent teamwork skills: skilled at collaborating with all areas of the College in a positive manner that supports diversity and a respectful workplace. * Proficient level of knowledge of Microsoft Office and proven ability to learn new software programs. * Ability to effectively handle confidential information. * Ability to manage multiple projects in an environment of rapid growth and change. * Ability to work independently with minimal clerical support. * Attention to detail and the ability to prioritize and meet deadlines. * Understand the College, state, and federal regulations including AAACRAO and CAEL guidelines in evaluation of student records as well as those regulations surrounding VA education benefits. * Familiarity with issues faced by community college students, especially in rural settings. Ability to relate to a diverse population. * Ability to analyze programs, identify solutions, and take appropriate action to resolve problems, using sound independent judgment and decision-making processes. * Demonstrated ability to work well with faculty and administrators. * Understanding of the organization of public higher education systems * Commitment to following all College policies and procedures. Licensure/Certification Required * Valid driver's license required.Position open until filled Blue Ridge Community and Technical College is an equal opportunity institution and does not discriminate based on race, color, national origin, sex, pregnancy, age, disability, or religion in admission, employment, or educational programs and activities; nor does it discriminate based on genetic information in employment or employee health benefits. Faculty, staff, students, and applicants are protected from retaliation for making complaints or assisting in investigations of discrimination. If you require reasonable accommodation to complete the job application, pre-employment testing, interview, or to otherwise participate in the hiring process, please contact Megan Stoner, Talent Acquisition & Development Coordinator at ************ or email *******************.

**Become a part of our caring community and help us put health first** The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Schedule: PRN Clinical Outpatient. Shifts Vary, Rotate Weekends and Holidays. Your experience matters Raleigh General is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Registrar, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. How you'll contribute A Registrar who excels in this role will execute receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Gathers all pertinent account information and verifies insurance coverage. Additional job duties include: Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy, assigning medical record numbers. Distributes and explains forms, documents, and handouts to patients or family members, ensures all necessary signatures are obtained for treatment. Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. Researches the patients visit history to ensure compliance with third party payer requirements, completing appropriate documentation as applicable. Collects co-pays and other funds from patients based upon established criteria. What we're looking for Qualified applicants will have completed a High School Diploma or equivalent or 3 years of directly related experience may be substituted for the required education. Additional requirements include: Previous computer experience required. Requires critical thinking skills, decisive judgment, strong customer service skills and the ability to work with minimal supervision. Must be able to work in a high volume, stressful environment. Knowledge of medical terminology and Billing or collection experience strongly preferred Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. More about Raleigh General Hospital People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Raleigh General Hospital is a 300 bed facility caring for nearly 13,000 patients each year with over 50,000 being treated in our emergency room. We offer a wide range of surgical services as well as specialty programs including Cardiac CTA, Digital Mammography, and Trauma Services. Raleigh General Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

St. Mary's Medical Center is currently seeking a part time Medicaid Eligibility Coordinator. The Medicaid Eligibility Coordinator will guide the patient through the financial options process. 1. Facilitate patient with Medicaid Eligibility, 2. Facilitate patient with Marketplace, 3. Obtain Charity application, process, and approve/disapprove charity, and 4. Give patient other possible options to take care of patient financial responsibility. Duties can include as needed that are part of the process: coordinates the collection of information for Ambulance/Trauma patients. Monitors employee production and quality of output of the registration process.

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary * The Patient Access Coordinator Level 2 is responsible for performing advanced registration, scheduling, and insurance verification tasks. This role involves managing more complex patient interactions, scheduling appointments, and resolving registration and billing inquiries while maintaining a high level of customer service. Essential Functions * Perform patient registration, verifying demographic and insurance information accurately * Schedule diagnostic tests and procedures, coordinating with other departments as needed * Review physician orders for completeness and compliance with hospital guidelines * Obtain and explain insurance benefits and coverage to patients * Collect payments, including co-pays, co-insurance, and deductibles, and provide financial counseling as needed * Maintain a passing QA score and meet collection goals as set by the department * Cross-train in other areas within Patient Access to provide coverage during staffing shortages * Respond to complex patient inquiries and resolve registration and billing issues effectively Knowledge/Skills/Abilities/Expectations * Intermediate knowledge of insurance verification and scheduling processes * Strong problem-solving and conflict resolution skills * Ability to handle complex patient interactions in a professional manner * Excellent verbal and written communication skills * Proficiency in Microsoft Office and electronic medical record systems Qualifications Education * High School Diploma or GED required * Coursework in healthcare administration or related field preferred Licenses/Certifications * None required Experience * Minimum of 1 year of experience in registration, scheduling, or billing in a healthcare setting

This is a full time position located at the 3 Mile office of MLIH in Logan, WV.

MHHS Description: Minnie Hamilton Health System (MHHS) is a Federally Qualified Health Center (FQHC) that owns and operates a Critical Access Hospital with 18 Acute Care/Swing Beds, 24 Long Term Care (Nursing Home) Beds, a Level IV Trauma Emergency Department, Rural Health Clinic, Primary Care practices, Transport Services, and a Dental practice, serving nearly 20,000 residents in central WV. Job Duties: Maintains a positive and professional atmosphere for patients and MHHS personnel. Demonstrates interpersonal skills necessary in order to interact effectively with patients and MHHS personnel. Registers Clinic and Outpatient patients obtaining necessary information and signatures for consent from the patient/parent/legal guardian. Communicate clearly and concisely, orally and in writing. Work independently to accomplish assigned work in a timely manner. Communicate with staff and the public, both in person and over the telephone in a tactful manner and under difficult situations. Process incoming calls and directs in a courteous manner Other duties as assigned. Specific Requirements: Must have computer knowledge. Must be able to multi-task. Must be able to work all shifts and holidays. Opportunity offers the following: Competitive salary. Excellent benefit package including: health, dental, vision, life insurance, 401k, paid time off. MHHS is an equal opportunity provider, and employer. Submit application/resume mailing to: Minnie Hamilton Health System Attn: Human Resources Department 186 Hospital Drive Grantsville, WV 26147

At Wheeling University, you'll find more than just a workplace - you'll join a mission-driven community that lives by values of leadership, service, faith, integrity, and excellence. As an employee, you'll be part of a university that is committed to integrating learning, research, and outreach within its Catholic tradition, seeking to develop not only competent professionals, but also socially responsible citizens. Wheeling promotes close student-faculty connections and encourages all members to grow both intellectually and ethically, to serve with compassion among diverse communities, and to lead by example. In such an environment, your work will matter - your contributions help sustain a culture where academic rigor, moral purpose, and service to others are not just ideals, but daily practice. Wheeling University is seeking qualified applicants for a full-time Assistant Registrar. Successful candidates must be committed to the academic success of the students and be able to support and promote the University's Mission. Responsibilities: Adjusting schedules and evaluating transfer credits; advises students on both CORE and graduation requirements. Answers requests of a complex nature, referring to those that are highly complex, controversial, or specialized to the Registrar or VP for Academic Affairs such as registration forms, verifications, basic academic policies, and grading issues. Primarily and independently responsible to be the VA Certifying Official. Responsible for coverage in the absence of the Registrar to act on the Registrar's behalf. Course scheduling and classroom coordination. Serves as the liaison to other campus entities including admissions, security, retention office, faculty departments, graduate, human resources, and professional studies; represents the Registrar's Office on University Committees. Maintains all articulation agreements; communicates directly with the transfer counselor to minimize time needed to respond to degree program evaluations. Assists in the creation and maintenance of all academic records of the institution in both hard copy and electronic, and both the undergraduate and graduate Course Catalogs. Verify and audit student information (i.e. GPA) for academic record keeping, scholarships, financial aid, graduation, etc. Other relevant duties may be assigned by the Registrar or designee. Compliance Responsibilities: Collect, identify, date and store documentation for the department and compliance area as mandated by the Compliance Program; ensure certification and qualifications are maintained per job description. Qualifications Bachelor's degree required, with a minimum of three (3) years of experience in Enrollment Management, Academic Affairs, or a related higher education function. Experience with, or the ability to quickly become proficient in, Datatel Colleague. Strong written and verbal communication skills, with the ability to read, interpret, and prepare routine reports, correspondence, and procedural documentation. Demonstrated analytical and quantitative skills, including the ability to perform calculations involving percentages, ratios, and related measures. Ability to exercise sound judgment and apply common-sense reasoning to follow written, verbal, or diagrammatic instructions and resolve routine problems involving multiple variables. Proficiency in Microsoft Office and other standard email and web-based applications. Ability to work evenings and weekends as needed. Commitment to supporting and advancing the mission, vision, and values of a Catholic university. EEO Statement: Wheeling University is an Equal Opportunity Employer. We are committed to creating and sustaining a diverse, inclusive, and welcoming community for all faculty, staff, and students. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. We value the unique contributions that individuals bring to our campus and believe that diversity of perspectives enriches our academic and work environment.

Back Customer Service Representative - Wellsburg #51-8697 Wellsburg, West Virginia, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Wellsburg Banking Center. Market Wheeling Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Wellsburg, West Virginia, United States

JOB TITLE: Registrar WORK LOCATION: Pierpont Advanced Technology Center, 500 Galliher Drive Fairmont, West Virginia 26554 REPORTS TO: AVP, Student Services FLSA Status: Exempt Employee Category: Nonclassified _____________________________________________________________________________________ GENERAL JOB SUMMARY: The Registrar at Pierpont Community & Technical College is responsible for overseeing all aspects of student registration, academic records, transcript evaluation, and enrollment management. This role ensures compliance with institutional policies, state and federal regulations, and accreditation requirements. The Registrar works collaboratively with faculty, staff, and administration to support student success and maintain the integrity of academic records. ESSENTIAL DUTIES AND RESPONSIBILITIES: Maintains the integrity and security of all student academic records, transcripts, and related documentation Maintains student academic records in compliance with institutional, state, and federal laws and regulations. Ensures compliance with the Family Educational Rights and Privacy Act (FERPA) and other relevant regulations Develops and implements records retention policies Certifies student enrollment status for various purposes including financial aid and veterans' benefits Develops and implements policies and procedures for registration, grading, transcripts, degree audits, and graduation as well as the posting of transfer credits and compliance with Credit for Prior Learning policies. Produces related reports including IPEDS, WVHEPC, and others required or upon request. Supervises staff within the Registrars Office, providing leadership and professional development opportunities. Collaborates with academic departments, admissions, financial aid, and student services to support student retention and success initiatives. Oversees the implementation and maintenance of student information systems and other relevant technology. Manages the course scheduling and catalog production processes in coordination with academic departments. Provides data analysis and reporting for enrollment trends, graduation rates, and other institutional needs. Serves as a resource for students, faculty, and staff on academic policies and procedures. Participates in institutional committees and contribute to strategic planning efforts. Coordinates course registration processes each semester. Manages add/drop procedures and withdrawal policies. Works with academic departments to optimize course scheduling. Oversees degree audit systems and graduation requirements. Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There may be other duties as assigned. MINIMUM QUALIFICATIONS: Strong knowledge of student information systems such as Banner and other database management. Familiarity with accreditation standards, state and federal regulations, and best practices in enrollment management. Excellent leadership, organizational, and problem-solving skills. Strong interpersonal and communication skills with a commitment to customer service. Ability to work collaboratively with diverse stakeholders. EDUCATION AND EXPERIENCE: Bachelors degree in related field required; Masters degree in higher education administration, student affairs, or a related field preferred. Minimum of 3-5 years of experience in a registrars office or related area in higher education. An equivalent combination of education and experience is acceptable. PHYSICAL REQUIREMENTS: Conditions are those of a typical office environment, requiring frequent oral communication with students and colleagues, the ability to enter data and written communications in electronic format in a timely manner, and sufficient mobility to be present and address students, their parents, and fellow professionals at appropriate college and regional functions. Moderate physical activity. Requires handling of average-weight objects up to 15 pounds; standing, siting and/or walking for brief to long periods DISCLAIMER : This description does not state or imply that the duties listed are the only duties to be performed by the position incumbent. Employees are required to follow job-related instructions and perform other job-related activities assigned by their supervisor.Most requirements are subject to possible modification in order to provide a reasonable accommodation to individuals with disabilities.Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, students, other employees, or the general public. Equal OpportunityEmployer The West Virginia Higher Education Policy Commission and the Community and Technical College System of West Virginia are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The Commission and Council provide a collegial and respectful environment that values the contributions all staff.

Rivers Health is seeking a full-time Patient Access Representative. Assists the provider with treatment of patients in the office, handles administrative and nursing duties related to patient care. To maintain high quality of care within an office setting. The following is a summary of the essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time. General receptionist duties, greeting patients, answering telephones, and scheduling patients. Scanning patient documents, type correspondence, reports, memos, forms, transcription of medical notes, etc. Prepares cash receipts for transport to CBO. Sort and distributes mail, and process forms sent to the clinic. Maintains current and accurate demographics information on all patient guarantors. Maintain equipment and supplies needed for job duties. Adheres to Corporate Policies, JCAHO, Rural Health, Departmental Policies and Procedures, and Personnel Employee Handbook. Demonstrates excellence in customer service, professionalism and accountability. Fosters an atmosphere of teamwork and collaboration. Filling in during co-workers absence. Cover other personnel when they are not here and complete full range of duties. Cover other areas as needed. Other duties as assigned.

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary * The Patient Access Coordinator Level 2 is responsible for performing advanced registration, scheduling, and insurance verification tasks. This role involves managing more complex patient interactions, scheduling appointments, and resolving registration and billing inquiries while maintaining a high level of customer service. Essential Functions * Perform patient registration, verifying demographic and insurance information accurately * Schedule diagnostic tests and procedures, coordinating with other departments as needed * Review physician orders for completeness and compliance with hospital guidelines * Obtain and explain insurance benefits and coverage to patients * Collect payments, including co-pays, co-insurance, and deductibles, and provide financial counseling as needed * Maintain a passing QA score and meet collection goals as set by the department * Cross-train in other areas within Patient Access to provide coverage during staffing shortages * Respond to complex patient inquiries and resolve registration and billing issues effectively Knowledge/Skills/Abilities/Expectations * Intermediate knowledge of insurance verification and scheduling processes * Strong problem-solving and conflict resolution skills * Ability to handle complex patient interactions in a professional manner * Excellent verbal and written communication skills * Proficiency in Microsoft Office and electronic medical record systems Qualifications Education * High School Diploma or GED required * Coursework in healthcare administration or related field preferred Licenses/Certifications * None required Experience * Minimum of 1 year of experience in registration, scheduling, or billing in a healthcare setting

**Become a part of our caring community and help us put health first** The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** Required Experience/Skills: + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. + Must have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Job Description This is a full time position located at the 3 Mile office of MLIH in Logan, WV. This position requires thorough knowledge of modern office practices and procedures. This employee should possess the ability to deal tactfully and courteously with the public; ability to accept supervision and follow instructions; ability to perform duties with a minimum of supervision, and ability to handle manners of a confidential nature, and provide support to the clinical and administrative staff of the agency. ESSENTIAL JOB FUNCTIONS: Register patients for appointments using agency systems to obtain required information. Request copy of insurance card, photo identification, and other necessary documentation. Enter insurance information into the system, make sure the address, phone number, insurance information is correct and verify eligibility/insurance coverage. Schedule and monitor appointments for clinical staff and providers as needed. Set up new case records for new admissions and readmissions for treatment as needed. Pull case records for next day clinic as needed. Collect payments, write receipts, and give to appropriate person as needed. Update out-of-date documentation in chart as necessary. Answer incoming calls and direct them to the appropriate department. Print schedules daily as well as superbills and enter superbills in a timely manner. Perform other duties as may be assigned by immediate supervisor. Limit cell phone use to agency-related business during work hours. Enter data electronically into clinical recordkeeping and billing systems, and record all events involving MLIH patients on a daily basis. Registration Clerk plays a key role in Patient Centered Medical Home (PCMH) by performing the following job duties (including, but not limited to): Schedule patient appointments. Notify Care Manager of missed appointments for follow up calls. Reschedule patient appointments for times that work for the patient and for the provider. Take messages and create patient cases. MINIMUM QUALIFICATIONS: High school diploma or equivalent. Must submit to standardized office competency assessments developed by MLIH.

Job Description About the Role: The Patient Access Representative plays a critical role in ensuring a smooth and efficient patient intake process at both the Critical Access Hospital in Grantsville and the Glenville Federally Qualified Health Center. This position is responsible for managing patient registration, verifying insurance information, and facilitating communication between patients and healthcare providers. The role requires a compassionate and detail-oriented individual who can handle sensitive patient information with confidentiality and professionalism. By accurately capturing patient data and coordinating with various departments, the Patient Access Representative helps to optimize patient flow and enhance the overall patient experience. Ultimately, this position contributes to the operational success of the healthcare facilities by supporting timely access to care and accurate billing processes. This position is per diem (no benefits) or part-time with benefits. Minimum Qualifications: High school diploma or equivalent required. Proficiency with standard office software. Strong communication and customer service skills. Willingness to learn. Preferred Qualifications: Associate degree or higher in healthcare administration or related field. Experience working in a Critical Access Hospital or Federally Qualified Health Center environment. Familiarity with HIPAA regulations and healthcare compliance standards. Bilingual abilities, particularly in Spanish, is welcomed, but not required. Responsibilities: Greet patients and visitors promptly and courteously, providing assistance with registration and check-in procedures. Collect and verify patient demographic and insurance information to ensure accuracy and completeness. Coordinate with insurance companies to confirm patient eligibility and benefits prior to appointments or procedures. Maintain patient confidentiality and comply with all HIPAA regulations and organizational policies. Assist patients with financial counseling and payment arrangements as needed. Update and maintain electronic health records and registration systems with current patient information. Communicate effectively with clinical staff, billing departments, and patients to resolve any registration or insurance issues. Manage appointment scheduling and follow-up communications to support patient access and care continuity. Benefits: Health Insurance Vision and Dental 401K with match after one year Short term disability Very generous Paid Time Off policy Life insurance provided by MHHS Additional life, cancer, accident, and critical illness available About Company: Minnie Hamilton Health System is a Federally Qualified Health Center (FQHC) providing comprehensive, vertically integrated healthcare services to rural communities across West Virginia. With locations in Grantsville, Glenville, Arnoldsburg, and Coplin Health in Elizabeth, and as an affiliate of Vandalia Health, our system includes a critical access hospital, community health center, school-based health center sites, a nursing home unit, a swing bed unit, oral health care, rural health clinics, and 340B pharmacy services. We continue to evolve to meet the needs of our region, offering high-quality care in a setting surrounded by nature, outdoor recreation, and Dark Skies stargazing. At Minnie Hamilton, we're proud to be a trusted healthcare partner, committed to improving lives and strengthening our community. Come join our team and see for yourself!

Back Customer Service Representative - Huntington Downtown #52-8345 Huntington, West Virginia, United States Apply X Facebook LinkedIn Email Copy Location This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Huntington Downtown Banking Center. Market Charleston Work Hours per Week 37.5 Requirements High school diploma or GED required. Cash handling and customer service experience preferred. Job Description Summary: Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Location: This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be [insert location -- if a floating CSR, list home branch and all float locations]. Essential Functions: Excellent Customer Service Perform Customer Transactions Operational and Security Proficiency Identify referral opportunities Essential Duties and Responsibilities: Personally models the standards of the Bank's Mission, Vision, and Pledge. Accepts and accurately processes all financial service transactions. Responsible for CSR cash drawer and follows proper balancing and cash handling procedures. Complies and operates within security and audit procedures. Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location. Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center. Meets established individual referral goals as assigned. Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Complete outbound customer calls as needed to support the sales and service needs of the Banking Center. Develops and maintains working knowledge of the Bank's products and services. Other Skills and Requirements: Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner. Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Must have strong product knowledge for the level of selling and successfully promoting products expected with position. Ability to write simple correspondence. Sound mathematical and analytical skills preferred. Must have excellent organizational skills and the ability to multi-task and to be flexible. Ability to lift and carry up to 25 lbs. Must be available to work all hours of operations. Full-Time/Part-Time Full-time Area of Interest Retail Services All Locations Huntington, West Virginia, United States

Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management. Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Rivers Health is seeking a Provider Based Registration Specialist to be Responsible for completing the technical component registrations and medical record abstracting for all Provider Base visits. ESSENTIAL JOB FUNCTIONS: The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below; and specific functions may change from time to time. Compiles pre-registration Provider Base registration report. Registers all technical component registrations. Completes abstracting on completed registrations. Reports any errors to the Manager of Patient Financial Services. Other duties assigned by the Manager of Patient Financial Services. Demonstrates excellence in customer service skills. Fosters an atmosphere of teamwork and collaboration. Complies with Corporate and Departmental Policies and Procedures. Complies with Personnel employee Handbook.