Patient Access Representative
Patient access representative job in White Plains, NY
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
Patient Registration Representative
Patient access representative job in Cortlandt, NY
Title-Patient Registrar
Shift 8 to 4 pm Monday to Friday
Pay- $19 /hr to $23/hr
6 months of Contract with possible extensions
Duties & Responsibilities / Requirements
High School Diploma or GED (required); some college coursework (preferred)
Minimum 1 year of clerical experience (required); 5 years preferred
EMR experience with the ability to multitask
Bilingual Spanish speaking (preferred)
Data entry speed of 4,500 keystrokes per hour (required)
Knowledge of health insurance benefits and requirements (preferred)
Familiarity with ICD-9 and CPT-4 coding (preferred)
COVID vaccination copy required
Strong customer service, communication, telephone, computer, and keyboard skills (required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
If Interested, you can reach me on my number ************** or email me at *******************************
Online Customer Service Representative
Patient access representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Customer Service Representative
Patient access representative job in Norwalk, CT
Title: Customer Service Representative / Inside Sales
Pay Range: competitive salary, bonus opportunity
Benefits: Employee Health Benefits 100% Covered, 401K
Growth Opportunity: rapidly growing company that will have many opportunities for promotions
Our client is a leading provider of high-quality building materials, serving residential, commercial, DIY and industrial markets. Comprised of a group of 4 companies and growing, they have histories ranging between 25 and 100 years in business and a strong reputation for quality USA made products. They are well funded and building out their sales teams at all levels as they execute the roadmap for growth by the new CEO, who has a track record of successfully growing businesses.
Responsibilities:
• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Perform data entry tasks to maintain up-to-date customer records and interactions.
• Conduct outbound calling to existing clients for follow up on customer feedback or promote new services.
• Collaborate with team members to resolve complex customer issues effectively.
• Maintain a positive attitude while managing multiple tasks in a fast-paced environment.
Ideal Candidate Profile:
• Excellent verbal and written communication skills
• Strong client service orientation with the ability to empathize with customers' needs.
• Experience with order management systems and CRM software is a plus.
• Ability to communicate efficiently while engaging with customers on various platforms.
• Sales experience is beneficial for promoting products and services effectively.
• multilingual abilities are a plus
PATIENT CARE COORDINATOR
Patient access representative job in Clifton, NJ
Benefits:
Company parties
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Job description
Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR MUST speak fluent English and Spanish.
Duties
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Medical Specialty:
Orthopedics
Surgery
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
Clifton, NJ 07011 (Required)
Ability to Relocate:
Clifton, NJ 07011: Relocate before starting work (Required)
Work Location: In person
Ambulatory Surgery Center Registration Clerk
Patient access representative job in Hackensack, NJ
Registers and admits scheduled patients to the Facility. Scans all pertinent documents including insurance cards, and IDs. Collects payment due at the time of service. Coordinates the scheduling of procedures following Facility policy and procedures to meet the needs of the patient and physician as needed. Perform responsibilities of pre-certifying and insurance verification for scheduled cases as needed.
Minimum Qualifications
High School Diploma or equivalent required.
2 years of previous surgery/medical experience required.
Working knowledge of MS Office applications which include Outlook, Word, and Excel.
Ability to communicate effectively with the surgeon's office, patients, patients' family members, staff, and insurance companies.
Ability to read, write and understand documents, correspondence, and memos required.
Ability to apply common sense and understanding to carry out instructions furnished in written, and oral communications.
Critical thinking skills required.
Preferred Qualifications
2 years of Orthopedic experience preferred.
2 years of Insurance Verification/pre-certification experience preferred.
Hours worked 6am-2pm (based on case volume)
Bilingual (optional)
Essential Functions
Considers priorities and special needs when scheduling surgical procedures.
Schedules appointments and procedures according to policies on nursing and anesthesia staff availability, patient needs and physician's block time.
Maintains schedule according to procedure and physician's time and staffing requirements.
Coordinates schedule assessing time and equipment availability; identifies conflicts and adjusts schedule as needed.
Prepares Surgery Schedule for review by the DON and/or appointee so that adjustments may be made as required.
Assumes clerical duties and responsibilities, as necessary.
Coordinates obtaining diagnostic tests and places diagnostic test reports in appropriate section of patient medical record.
May perform duties of the Registration and/or Insurance Verification as needed.
Registers/Admits the patients to the Facility following the established policies and procedures.
Prepare patients charts for registration/admissions.
Provides pertinent information to the patient's family in the waiting area and monitors the waiting area according to policies and procedures.
Answers telephone and intercom courteously and in a quiet, pleasant voice.
Accepts and relays messages effectively.
Maintains and protects each patient's right to confidentiality.
Identifies emergencies and initiates appropriate response.
Maintains order and cleanliness of the front desk.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools, or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.
The employee must be able to stand and/or walk at least five hours per day.
Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools, or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.
The employee must be able to stand and/or walk at least five hours per day.
Compensation
Hourly rate range: $21.00 - $28.00 commensurate with experience.
Scheduling Specialist
Patient access representative job in Secaucus, NJ
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
Auto-ApplyPatient Access | Registration Representative; 3 shifts available
Patient access representative job in Valhalla, NY
Job DescriptionTitle: Patient Registration Representative Rotating weekend coverage and mandated overtime required Three Shifts Available: Days - 8:30am - 5pm or 10am-7pm Evening - 3pm - 12am or 6pm-3am Nights - 11pm - 8 am A Patient Access, Registration Representative is responsible for greeting patients and working with them in person, on the phone, or through electronic correspondence to meet their needs regarding scheduling, updating pertinent information, checking in and out, and acting as a liaison in reporting any patient suggestions to management.
Responsibilities:
• Greets arriving patients, verifies appointment information, and notifies nursing staff in accordance with policies and procedure.
• Registers new patients and assists them in completion of necessary forms.
• Verifies and updates current patient information (demographic, financial, and clinical) in the EMR system.
• Scans completed forms, identification, and insurance cards into patient documents folder.
• Schedules future appointments based on procedure type, time requirements, and provider schedules.
• Answer incoming phone calls and make outbound phone calls, gathering information to route appropriately. Utilize triage system for all patient care related calls, in accordance with triage procedures.
• Initiates, issues, and verifies patient referrals. Initiates and receives insurance authorization/pre-certifications as necessary.
• Accepts payments, issues receipts, and reconciles cash drawer daily.
• Monitor the patient flow from lobby to the exam room, making sure patients are seen in a timely manner. Communicate with patients if there are any delays/issues in patient care.
• Provide helpful assistance in anticipating and responding to the needs of all patients and family members. Remain calm under pressure and effectively deal with difficult people.
• Provides translation for non-English speaking patients, their families, and staff if bilingual.
• Create correspondence to patients who failed to keep appointments in accordance with policy and provider request.
• Accept and directs deliveries of medical/office supplies and mail.
• Perform general office duties, such as document preparation, scanning, mailing, and filing.
• Maintains a professional appearance and a clean, safe environment.
• Respects patients by recognizing their rights; maintaining confidentiality.
• Utilizes technology, including specialized software as applicable, to maximize productivity.
• Develops and maintains electronic files as necessary.
• Exhibits excellent interpersonal skills; provides customer service; assists other support staff as necessary; collaborates with all levels of internal leadership, management, and staff as well as outside clients, vendors, and other external parties.
• Other duties as assigned.
Qualifications/Requirements:
Experience:
Minimum of one (1) year of customer service and/or medical office experience preferred.
Education:
High school diploma or equivalent required. Associates degree from an accredited institution preferred.
Patient Services Coordinator II
Patient access representative job in Mount Kisco, NY
Job Description
Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York, one of the country's top fertility centers, is looking for a Patient Services Coordinator II to join our Mount Kisco/White Plains offices.
Responsibilities include but are not limited to:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Scheduling patient appointments and in-office procedures
Managing the physician's schedules and preparing letters and reports and handling special projects as assigned
Handle all letters for patients and assist with patient requests related to their treatment at our practice
Act as the key liaison with the MD, clinical, and other staff members to ensure all administrative functions are completed
Attributes that are ideal in this role include:
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
Qualifications:
A successful candidate must possess a bachelor's degree or higher.
Medical office experience is a plus; related job experience is required
Interest in the field of reproductive medicine is a must.
Excellent organizational and interpersonal skills are required
Strong verbal and written communication skills are a must
Familiarity with computer applications (Microsoft Suite) is required and with Nextgen is a plus.
Job Type: Full-time
Schedule: This full-time (40 hours a week) day shift position that will float between the Mount Kisco and White Plains New York practice. It requires a Saturday only and holiday rotation at our Mount Kisco location. When working on Saturday and/or holiday the hours are 7:00AM to 11:30AM.
Starting Pay: $20.00-$22.00 per hour
What We Offer:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
Patient Representative
Patient access representative job in Hartsdale, NY
State of Location:
New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative- 40 hours/week (full-time)
Hartsdale, NY
Pay rate: $20/hour
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
IvyAdmin
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
Auto-ApplyRegistrar
Patient access representative job in Hoboken, NJ
About Us
CarePoint Health is one of New Jersey's leading health care systems comprised of three long-standing and highly-regarded hospitals - Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey and each year provides care to over 300,000 individuals.
CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.
What You'll Be Doing
Interviews incoming patients or their representatives for all of registration; inpatients, outpatients, emergency room, pre-admission, and clinic patients. Is responsible for obtaining information that is accurate and complete. Must maintain a positive public image to patients, hospital or medical staff. Prepares registration forms and obtains signatures as required. Answers patients' questions on admission policies. Is responsible for maintaining confidentiality of the patient registration information.
What We're Looking For
Education: High School Diploma
Experience: Relevant experience preferred
Skills: Excellent communication skills both orally and written. Good knowledge of Microsoft Office applications
*An Equal Opportunity Employer*
Indeed Sponsored Job Hashtags • Competitive pay
• Medical, dental, and vision insurance
• 401k with Company match
• Generous paid time off
• Paid Holidays
• Tuition Reimbursement
• Advancement and career development opportunities
Auto-ApplyRegistrar
Patient access representative job in Hoboken, NJ
About Us
Welcome to Hudson Regional Health
Technology Transforming Care
Hudson Regional Health is a newly unified healthcare network serving Hudson County through four hospitals.
Together, these hospitals form a single, integrated system with a shared vision-to deliver modern, patient-first care supported by innovation. From robotic-assisted surgery and AI-powered diagnostics to real-time monitoring and precision neurosurgery, HRH is redefining what's possible in community healthcare.
Patients across the region now have access to state-of-the-art procedures and nationally recognized specialists, all within a connected, local network designed to put care first.
Our Services
We focus on the care our patients need most, delivered with precision, innovation, and a commitment to excellence.
Advanced Emergency Services - 24/7 emergency departments across all four hospitals
Robotic-Assisted Surgery - featuring the Da Vinci XI and ExcelsiusGPS systems
Neurosurgery & Spine Care - including Stealth Navigation and precision-guided treatment
Women's Health & Maternity -comprehensive services tailored for every stage
Imaging & Diagnostics - AI-enhanced systems for faster, more accurate results
Outpatient & Specialty Care - coordinated care across multiple disciplines
Our Hospitals
Explore our hospitals and discover care that's high-tech, high-touch, and close to home:
Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care.
Bayonne University Hospital, A full-service community hospital offering personalized acute care.
Hoboken University Hospital, A local leader in women's health, family medicine, and outpatient services.
The Heights University Hospital (Jersey City), Expanding access to state-of-the-art care in the heart of Jersey City.
What You'll Be Doing
Interviews incoming patients or their representatives for all of registration; inpatients, outpatients, emergency room, pre-admission, and clinic patients. Is responsible for obtaining information that is accurate and complete. Must maintain a positive public image to patients, hospital or medical staff. Prepares registration forms and obtains signatures as required. Answers patients' questions on admission policies. Is responsible for maintaining confidentiality of the patient registration information.
What We're Looking For
Education: High School Diploma
Experience: Relevant experience preferred
Skills: Excellent communication skills both orally and written. Good knowledge of Microsoft Office applications
*An Equal Opportunity Employer*
What We Offer
What We Offer
Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
Comprehensive health, dental, and vision insurance
401K, Retirement savings plan with employer contribution
Generous Paid Time Off (PTO) and paid holidays
Tuition Reimbursement
Opportunities for professional growth, development, and continuing education
Employee wellness programs and resources
Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.
We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.
Auto-ApplyTitle and Registration Specialist I
Patient access representative job in Paramus, NJ
Dealership:L0622 Northeast Finance Center
Title and Registration Specialist I
Are you detail-oriented and passionate about providing excellent customer service?
Paramus Honda, powered by Lithia and Driveway, is hiring a Title and
Registration Specialist. In this role, you'll coordinate vehicle purchases across all business channels, ensuring all purchase and DMV paperwork is accurate and processed promptly.
Why You'll Love Working With Us:
Pay starting between $20.00-24.00 an hour and benefits starting after 30 days.
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
Key Responsibilities:
Document Management: Print, review, and analyze inbound vehicle purchase title and registration documents for accuracy, then upload/submit required paperwork to appropriate government agencies.
Problem Solving: Research and resolve vehicles without titles that have aged beyond 15 days, primarily for administrative issues and occasionally more complex problems.
Sales Support: Print, review, and analyze outbound vehicle sale contract paperwork for accuracy, then upload/submit required paperwork to appropriate government agencies.
Customer Interaction: Work directly with customers to resolve registration/title issues as needed.
Effective Communication: Develop strategies to diagnose and resolve issues promptly, and communicate effectively with customers via chat, phone, and CRM/email.
Government Liaison: Work directly with government personnel to resolve registration/title issues as needed.
Follow-Up: Follow up with personnel on any issues needing correction during purchase or sale.
Performance Standards: Meet performance standards for accuracy, timeliness, cure rates, and efficiency as established by the company.
Additional Tasks: Perform additional tasks as needed.
Skills and Qualifications:
Preferred Experience: 2+ years of experience in a vehicle dealership and/or processing vehicle registration paperwork preferred.
Attention to Detail: Strong attention to detail to ensure accuracy in paperwork.
Communication Skills: Excellent communication skills for effective customer and team interactions.
Time Management: Ability to manage time efficiently and prioritize tasks.
Active Listening: Active listening skills to understand and address customer concerns.
Critical Thinking: Critical thinking skills to solve problems effectively.
Adaptability: Ability to quickly adapt to role requirements and work independently.
Competencies:
Proactive: Acts and adapts to change, and does the right thing.
Self-Motivated: Self-motivated, accountable, results-focused, plans and follows through.
Continuous Learner: Humble, shares best practices, eager to learn, measures performance, and adapts to improve results.
Team Player: Thrives on a team, stays positive, and lives our company values.
Hard work is encouraged, rewarded, and recognized. We believe that those who embody our core values and consistently perform at a high level should be given opportunities to lead. Join our candidate network today!
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Auto-ApplyFront Desk/Patient Services Coordinator
Patient access representative job in Ridgefield, NJ
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Basking Ridge, NJ location. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year.
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year
Patient Services Coordinator
Patient access representative job in Mount Kisco, NY
Due to our phenomenal growth and expansion, Reproductive Medicine Associates of New York (RMA of NYC), one of the country's top fertility centers, is looking for Patient Services Coordinators to join our Mount Kisco office.
Responsibilities include but are not limited to:
Interacting with patients; practicing effective, courteous communication
Working the front desk
Answering telephone and scheduling appointments
Preparing charts; consistently ensuring appropriate forms are used
Collecting patient payments due at the time of service; verifying accurate insurance information
This full-time position that requires rotating weekend shifts and some holidays.
Attributes that are ideal in this role include:
Good judgement and takes initiative.
Interpersonal Skills: approachable, outgoing, and exhibit a professional disposition.
Passionate about providing excellent patient care.
Ability to work independently and as part of the team.
Qualifications:
A successful candidate must possess a High School Degree, Associates or bachelor's preferred.
Strong verbal and reading skills.
Basic familiarity with computers and office devices.
Familiarity with computer applications (Microsoft Suite).
Medical office experience is a plus, interest in the field of reproductive medicine a must.
Job Type: Full-time
Pay: $18.00 - $19.50 per hour
Schedule:
8-hour shift starting at 7:00AM
Day shift
Holidays
Monday to Friday
Weekends as needed
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
To learn more about our company and culture, visit here.
How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
Patient Registration Representative
Patient access representative job in Cortlandt, NY
Job Role: Patient Registrar
Shift: Day
Pay Rate: $20/hr - $23/hr
Duration: 3+ Months
Required & Preferred: 1 yr clerical exp (required). Data entry skills of 4500 keystrokes (required). Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (preferred).
Skills: Demonstrates a basic understanding of CPT-4 and ICD9-CM coding, medical Insurance, referrals, make appts, confirm appts, prior authorization for imaging and medication, insurance verifications
Duties:
Schedule patient appointments, follow-ups.
Verify insurance coverage and benefits before appointments.
Register new and returning patients, collecting accurate personal, medical, and insurance information.
“Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”
Scheduling Specialist
Patient access representative job in Secaucus, NJ
Job Description
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
Registrar
Patient access representative job in Hoboken, NJ
About Us
CarePoint Health is one of New Jersey's leading health care systems comprised of three long-standing and highly-regarded hospitals - Christ Hospital in Jersey City, Hoboken University Medical Center and Bayonne Medical Center. CarePoint united three area hospitals to provide 360-degree-coordinated care by integrating the medical facilities and physician networks associated with these institutions. With over 4,500 employees, CarePoint is the largest private employer in Hudson County, New Jersey and each year provides care to over 300,000 individuals.
CarePoint prides itself on its patient-focused approach to care delivery, with an emphasis on preventative medicine, health education, and disease management. Leveraging its vast network of physicians and healthcare experts, CarePoint is quickly becoming recognized as a leader in the broader healthcare landscape as it pioneers creative solutions to address urgent population health needs.
What You'll Be Doing
Interviews incoming patients or their representatives for all of registration; inpatients, outpatients, emergency room, pre-admission, and clinic patients. Is responsible for obtaining information that is accurate and complete. Must maintain a positive public image to patients, hospital or medical staff. Prepares registration forms and obtains signatures as required. Answers patients' questions on admission policies. Is responsible for maintaining confidentiality of the patient registration information.
What We're Looking For
Education: High School Diploma
Experience: Relevant experience preferred
Skills: Excellent communication skills both orally and written. Good knowledge of Microsoft Office applications
*An Equal Opportunity Employer*
Indeed Sponsored Job Hashtags • Competitive pay
• Medical, dental, and vision insurance
• 401k with Company match
• Generous paid time off
• Paid Holidays
• Tuition Reimbursement
• Advancement and career development opportunities
Auto-ApplyRegistrar
Patient access representative job in Hoboken, NJ
About Us
Welcome to Hudson Regional Health
Technology Transforming Care
Hudson Regional Health is a newly unified healthcare network serving Hudson County through four hospitals.
Together, these hospitals form a single, integrated system with a shared vision-to deliver modern, patient-first care supported by innovation. From robotic-assisted surgery and AI-powered diagnostics to real-time monitoring and precision neurosurgery, HRH is redefining what's possible in community healthcare.
Patients across the region now have access to state-of-the-art procedures and nationally recognized specialists, all within a connected, local network designed to put care first.
Our Services
We focus on the care our patients need most, delivered with precision, innovation, and a commitment to excellence.
Advanced Emergency Services - 24/7 emergency departments across all four hospitals
Robotic-Assisted Surgery - featuring the Da Vinci XI and ExcelsiusGPS systems
Neurosurgery & Spine Care - including Stealth Navigation and precision-guided treatment
Women's Health & Maternity -comprehensive services tailored for every stage
Imaging & Diagnostics - AI-enhanced systems for faster, more accurate results
Outpatient & Specialty Care - coordinated care across multiple disciplines
Our Hospitals
Explore our hospitals and discover care that's high-tech, high-touch, and close to home:
Secaucus University Hospital, Flagship campus featuring the Robotic Surgery Institute and modernized emergency care.
Bayonne University Hospital, A full-service community hospital offering personalized acute care.
Hoboken University Hospital, A local leader in women's health, family medicine, and outpatient services.
The Heights University Hospital (Jersey City), Expanding access to state-of-the-art care in the heart of Jersey City.
What You'll Be Doing
Interviews incoming patients or their representatives for all of registration; inpatients, outpatients, emergency room, pre-admission, and clinic patients. Is responsible for obtaining information that is accurate and complete. Must maintain a positive public image to patients, hospital or medical staff. Prepares registration forms and obtains signatures as required. Answers patients' questions on admission policies. Is responsible for maintaining confidentiality of the patient registration information.
What We're Looking For
Education: High School Diploma
Experience: Relevant experience preferred
Skills: Excellent communication skills both orally and written. Good knowledge of Microsoft Office applications
*An Equal Opportunity Employer*
What We Offer
What We Offer
Competitive compensation based on experience and qualifications: When determining the compensation, several factors may be considered including, years of relevant experience, credentials, union contracts, education, and internal equity.
Comprehensive health, dental, and vision insurance
401K, Retirement savings plan with employer contribution
Generous Paid Time Off (PTO) and paid holidays
Tuition Reimbursement
Opportunities for professional growth, development, and continuing education
Employee wellness programs and resources
Influenza Vaccinations are a requirement for employment. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date, during the influenza season, if you are offered employment, unless you request and receive an approved medical exemption.
We are an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law.
Auto-ApplyPatient Representative
Patient access representative job in Glen Cove, NY
State of Location:
New York Our Patient Representatives are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Representative: 25 hours/week (Part-Time)
Glen Cove, NY
$18-20/hr
Schedule: M-W-F afternoon and Tuesday-Thursday mornings
(Hours can be flexible)
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
1+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
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