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Patient access representative jobs in Wichita, KS

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  • RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay

    GoTu

    Patient access representative job in Burrton, KS

    Pay Range: $45.00 - $65.00/hour Change the way you approach work by joining the dental staffing revolution! As a rapidly growing community, we are seeking qualified dental hygienists who want to work on their terms. By using the GoTu app, you can find local temporary and permanent opportunities and get peace of mind with guaranteed payment. Our platform allows hygienists to work when they want, where they want, and for how much they want. Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, expand your skill set, GoTu is the platform for you. Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals has worked over 200,000 shifts since our launch in 2019 and proved that GoTu is the app for dental hygienists. WHY CHOOSE GOTU? Occupational accident and malpractice insurance Full control over when/where you work and how much you charge for your services No time commitments mean you can have the flexibility to build the career you want on your terms Express pay option allows you to get paid within a day of working the shift Guaranteed pay means you'll never have to chase down another check after your shift or have your hours reduced Cancellation protection up to 4 days prior to your shift with guaranteed pay We put the high touch with the high tech, so our live and knowledgeable support team is here to help you along the way Access to GoTu's endless library of educational resources and free live webinars allows you to advance your career more efficiently than ever before DENTAL HYGIENIST JOB RESPONSIBILITIES Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act. Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients. Provides information to patients and employees by answering questions and requests. Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. Selects materials and equipment for dental hygiene visits by evaluating patients' oral health. Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins. Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies. Arrests dental decay by applying fluorides and other cavity-preventing agents. DENTAL HYGIENIST JOB REQUIREMENTS Active dental hygiene license in KS. Knowledge of dental procedures and terminology Understanding of HIPAA regulations and ability to maintain patient confidentiality Excellent communication skills to educate patients on oral health care practice
    $29k-49k yearly est. 4d ago
  • US-Supv Patient Access

    R1 Revenue Cycle Management

    Patient access representative job in Wichita, KS

    R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Patient Access Supervisor, you will help manage operational functions while maintaining a customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having client executive presence and cross functional operational strategy; with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you'll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations. Onsite at Ascension Via Christi St. Teresa in Wichita, KS Here's what you will experience as a Patient Access Supervisor: * Assesses staffing patterns and schedules to optimize departmental resources and productivity. * Develops and implements a quality assurance program. * Tracks and reports quality assurance results to leadership and makes recommendations for improvements. * Keeps abreast of insurance company changes and updates. * Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately. * Empowers associates to show creativity and innovation to improve operations and develop solutions to problems. * Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors. Required Skills: * Ability to prioritize, multi-task and work in a fast-paced, high-volume environment. * Demonstrates strong leadership qualities and good decision-making abilities. * Positive attitude * Previous leadership experience For this US-based position, the base pay range is $45,696.00 - $57,119.58 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 5.00% The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career. Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories. If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance. CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent To learn more, visit: R1RCM.com Visit us on Facebook
    $45.7k-57.1k yearly Auto-Apply 9d ago
  • Patient Intake Representative

    Hunter Health 4.1company rating

    Patient access representative job in Wichita, KS

    Hunter Health provides all-encompassing care for the Wichita community, including medical, dental, behavioral, vision, laboratory, radiology and pharmacy services, all in one place. We pride ourselves in providing the support patients need to take control of their health and their whole wellbeing. Our Hunter Health team is at the heart of our operations. From the initial interaction with a new patient to empowering individuals with the knowledge to manage their health - it begins with each member of our staff. Regardless of role or responsibility, every team member is a valuable part of living our mission and upholding our positive work environment with our Standards of Culture. We exist to improve the health and wellbeing of everyone in our community. Schedule: Monday through Friday, 40 hours per week Full Time Benefits: 20 days of PTO per year, plus 10 paid holidays. Employer-paid Benefits include: * Basic life insurance * Short-term disability * Long term disability * Employee Assistance Program with 12 free sessions per year Optional Benefits include: * Medical * Dental * Vision * Supplemental life insurance * Accident and critical illness insurance * Identity Theft Insurance * 401k with Safe Harbor Plan match Summary: The Patient Intake Representative (PIR) is responsible for providing excellent customer service to our patients and to each person who enters the clinic. This position ensures accurate completion of patient documentation, determines patient payment details, collects and reconciles patient payments, and assists in scheduling for the clinic. The PIR functions in accordance with established federal, state, and clinic standards, while complying with all federal grants and Hunter Health Clinic (HHC) policies and procedures. Essential Functions: * Greets patients and visitors whether in-person or on the telephone, while answering inquiries or referring to other individuals for further information. * Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone, managing schedule in real time to optimize patient access and creating opportunities for patient engagement. * Maintains patient accounts and records by obtaining, recording, documenting and updating personal and financial information. * Screens and enrolls eligible patients into clinic's special population programs. * Manages and records revenue by updating financial information, collecting patient charges, controlling credit extended to patients as well as filing and expediting third-party claims. * Assists patients with registration forms, as needed * Escalates patient concerns or complaints to leaders to address them, as needed. * Maintains confidentiality with respect to proprietary information, patient information and employees as patients' information. * Tracks internal and external Release of Information (ROI) requests. * Provides feedback to Business Operations Manager to provide suggestions for enhancements to current processes, providing innovative and creative solutions supporting organizational benchmarks and departmental billing goals. * Travels when necessary to meet operational needs. * Performs all other duties as assigned. Qualifications: * High school diploma or GED is required. * 1-2 years of experience in a prior customer service role is required. * Experience in a clinic office setting is preferred. * Bilingual abilities are preferred. Skills: * Listens, identifies, and responds quickly and effectively to internal and external needs. * Communicates effectively with all patients. * Displays organizational skills, abilities to multi-task, and uses time and resources effectively. * Displays good judgment and decision-making skills. * Effectively collaborates and seeks clarification and confirms accuracy as needed. * Utilizes teamwork to achieve desired results and contributes to projects while developing positive working relationships. * Pursues goals with commitment and takes initiative eagerly. * Demonstrates accuracy, thoroughness, and reliability; manages time and priorities; develops and follows work procedures. * Evaluates own performance and accepts constructive feedback to continue learning. Physical and Mental Demands of the Job: All employees, including those who become disabled, must be able to perform the essential job function listed below, either unaided or with the assistance of a reasonable accommodation. The functions listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This essential functions document does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. * Talking: The ability to speak clearly and effectively. * Average Hearing: The ability to hear average conversations and respond accordingly. * Repetitive Motion: The ability to sit, stand, walk and use hands to handle, feel and reach. * Finger Dexterity: The ability to use fingers to make small movements such as typing, picking up objects and pinching fingers together. * Average Visual Abilities: The ability to focus on items clearly, including close vision, color vision and the ability to adjust focus. * Working Conditions: The ability to work in a well-lit, climate-controlled environment, with a noise level that is occasionally high. There is potential exposure to infectious diseases. * Physical Strength: The ability to occasionally lift and/or move up to 10 pounds. * Mathematical Ability: The ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not an exhaustive list of all duties and responsibilities associated with this job. Hunter Health Clinic Inc. reserves the right to amend and change responsibilities to meet business and organizational needs. Hunter Health Clinic gives preference in employment opportunities to Native Americans who can perform required work regardless of age, sex, religion, or tribal affiliation.
    $32k-36k yearly est. 3d ago
  • Customer Service & Sales Representative

    SPI LLC 4.0company rating

    Patient access representative job in El Dorado, KS

    Job Description current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt
    $28k-35k yearly est. 21d ago
  • Customer Service Representative

    Copart 4.8company rating

    Patient access representative job in Wichita, KS

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: * One year of office support experience in a customer service role preferred * High School diploma * Excellent customer service skills and attitude * Excellent written and verbal skills * Proficient with office equipment * Attention to detail * Problem-solving * Computer proficiency - MS Suite * Typing speed 45WPM * Professional appearance * Ability to multi-task in a fast-paced environment * Bilingual skills a plus * Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: * Medical/Dental/Vision * 401k plus a company match * ESPP - Employee Stock Purchase Plan * EAP - Employee Assistance Program (no cost to you) * Vacation & Sick pay * Paid Company Holidays * Life and AD&D Insurance * Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: * E-verify Participation * Right to Work
    $18-20.3 hourly Auto-Apply 2d ago
  • Scheduling Specialist

    Ideatek 3.8company rating

    Patient access representative job in Wichita, KS

    We're small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn't get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There's a difference. We're not a corporation, we're a small crew with huge aspirations. When you call us, you'll get a real person - a local - on the phone who cares about you and your community. And when you're ready for the fastest internet in the country, we'll come running. We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively, imagine the unthinkable and deliver the highest quality of service. Location: This role may be remote or hybrid with occasional travel to Buhler as needed to meet business needs. Opportunity: Are you someone that has a passion for helping others? Do you enjoy digging into details in order to solve problems? If so, this could be the opportunity you are looking for! We are seeking a Scheduling Specialist to join our team! This position will play a key role in bringing on new customers as we expand our Ideatek footprint across the state of Kansas. This position is also cross-trained to assist with dispatch operations Key Responsibilities: Coordinate and manage the scheduling of wireless and fiber installations for residential and business customers. Support the Operations team by efficiently rescheduling and updating installation appointments as needed Partnering closely with our Operations, Sales, and Construction teams to relay critical updates. Deliver exceptional customer service, consistently going above and beyond to address customer needs, manage expectations, and ensure a positive experience. Clearly articulate schedule plans, changes, and relevant information to all appropriate internal team members. Contribute to additional project work as needed to support the team and business objectives. Proactively identify and resolve scheduling conflicts, optimizing technician time and customer satisfaction. Respond promptly to customer inquiries and dispatch update requests. Manage technician time allocations to maximize efficiency and coordinate with leads to address capacity constraints and fill scheduling gaps. Desired Attributes: Possess outstanding verbal and written communication skills, with a knack for active listening and effective problem resolution. Demonstrate excellent planning, organizational, and time management skills, with an ability to multitask effectively and prioritize. Strong critical thinking skills when analyzing scheduling scenarios, identifying potential issues, and implementing solutions. Maintain a high level of accuracy and attention to detail in all aspects of scheduling and record-keeping. Committed to providing outstanding customer service and building positive relationships. Adapt to changing priorities, manage unexpected challenges and maintain a positive attitude under pressure. Experience/Knowledge Required: 2+ years of relevant work experience in scheduling, dispatch, coordination, or a customer service role. High School diploma or equivalent. Preferences: Previous experience in the telecommunications industry (wireless/fiber). Familiarity with scheduling software or CRM systems. Experience in a fast-paced, customer-facing environment. IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include: Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance. Competitive benefits packages including medical, dental, life, and vision, along with 401k match Employee coaching and counseling services at no cost to employee, spouse, and children Tuition reimbursement for continuing education related to your individual growth goals Community engagement and volunteer opportunities This role is not eligible for Visa sponsorship. This role is not eligible for relocation. Salary and benefits commensurate with experience. Equal Opportunity Employer.
    $32k-41k yearly est. 2d ago
  • Patient Care Coordinator

    Upstream Rehabilitation Inc.

    Patient access representative job in Wichita, KS

    SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Wichita, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $30k-42k yearly est. 11d ago
  • Patient Care Coordinator

    Ennoble Care

    Patient access representative job in Wichita, KS

    About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Job Description: Ennoble Care is looking for a Full-time Patient Care Coordinator to work out of our Wichita, Kansas office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator you should be compassionate, experienced, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. Responsibilities: Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system Frequent contact with patients to provide care coordination, support, and manage compliance with the care management programs to increase positive outcomes Document all client communications (verbal or written) accurately Communication to and from Primary Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities Become skilled at using technology including secure email, telephone system, electronic medical records, etc. Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications Excellent customer service skills demonstrated by positive feedback from customers and patients Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: Utilization of a computer, telephone, copy machine, and other office equipment as necessary Qualifications: Must be comfortable with speaking on the phone for large amounts of the day Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service Ability to take accurate notes to document each task in a timely manner Ability to multitask between different patients and workstreams while remaining organized and efficient with time Ability to thrive in a fast-paced environment Must be able to work from Monday through Friday, 8:30am - 5:00pm CST (or thereabouts), in-office. Must be proficient in using a computer, including Outlook and other Microsoft Office programs Knowledge of basic healthcare terms, conditions, roles, and basic care principles is helpful Candidate must be able to pass a drug screen, background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis. Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
    $30k-42k yearly est. Auto-Apply 4d ago
  • Patient Care Coordinator

    SERC Physical Therapy

    Patient access representative job in Wichita, KS

    SERC Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Wichita, KS Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $30k-42k yearly est. Auto-Apply 11d ago
  • Patient Services Coordinator Home Health - Full-time

    Enhabit Inc.

    Patient access representative job in Wichita, KS

    Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Must possess a high school diploma or equivalent. * Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
    $32k-43k yearly est. Auto-Apply 38d ago
  • Medical Receptionist

    Centerwell

    Patient access representative job in Wichita, KS

    Become a part of our caring community and help us put health first The Receptionist receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Receptionist role primarily consists of managing incoming and outgoing telephone calls, which account for approximately 60 to 70 percent of the workday. In addition to handling calls, the Receptionist greets visitors, determines the nature of their visit, issues visitor passes, maintains visitor logs, and either alerts the appropriate party of the visitor's arrival or directs visitors to the relevant office, department, or employee. The Receptionist also responds to routine inquiries from internal and external sources regarding topics such as organizational location, hours of operation, and contact information. Other duties may include administrative tasks such as booking meeting rooms, typing, organizing and distributing mail, and managing courier packages. Work is performed within defined parameters and established policies, under close supervision and with limited opportunity for independent decision-making. Use your skills to make an impact Required Qualifications High School Diploma or GED 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. Must be passionate about contributing to an organization focused on continuously improving patient experiences and care Excellent customer service and phone etiquette Team player with a positive attitude Ability to multitask in a fast-paced environment Attention to detail and highly organized Knowledge of MS Office (Word, Excel, Outlook, Access) Preferred Qualifications: Value-based care model experience Knowledge of Medical Terminology Experience with EMR Systems (Electronic Medical Records) Bilingual in English and Spanish Additional Information Schedule: Monday - Friday 8:00 AM to 5:00 PM Alert Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website. Interview Format: MODERN HIRE As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. Benefits: Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including: Health benefits effective day 1 Paid time off, holidays, volunteer time and jury duty pay Recognition pay 401(k) retirement savings plan with employer match Tuition assistance Scholarships for eligible dependents Parental and caregiver leave Employee charity matching program Network Resource Groups (NRGs) Career development opportunities #LI-BL1 Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $38k-45.8k yearly Auto-Apply 60d+ ago
  • Customer Service Rep - 1st shift

    DSV Road Transport 4.5company rating

    Patient access representative job in Wichita, KS

    FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to *************. DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G Division: Solutions Job Posting Title: Customer Service Rep - 1st shift - 102856 Time Type: Full Time Role Summary: As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include assisting customers with their inquiries, resolving issues efficiently, and coordinating with warehouse teams to meet customer needs efficiently while upholding the company's standards of customer satisfaction. Principal Responsibilities: (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.): * Respond to Customer Inquiries: Answer customer queries via phone, email, or the Customer Service Database in a professional and timely manner. * Resolving Issues: Utilize physical stock checks and system tools to validate customer issues, troubleshoot problems, and provide resolution based on findings. * Inventory Management: Assist in managing inventory levels, conducting stock checks, and correcting inventory records as needed. * Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment. * Process Knowledge: Develop a good understanding of the warehouses processes and inventory in order to provide accurate feedback to customer inquiries. * Customer Communication: Provide communication with the customer regarding status on orders, delivery inquiries, and issue resolution. * Delivery: Utilize designated vehicles to deliver product to customers as needed based upon customer issue resolution. * Warehouse Communication: Effectively communicate with other departments within the warehouse to expedite processes and resolve customer issues effectively. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $27k-34k yearly est. Easy Apply 36d ago
  • Registration/Communication Clerk

    Susan B Allen Memorial Hospital 4.2company rating

    Patient access representative job in El Dorado, KS

    Two FT positions open one is 3rd shift, every other weekend and holidays and one is FT shifts vary from days, evenings, nights, weekends and holidays. Essential Functions: 1. Responsible for accurate and timely registration for all hospital registrations including, but not limited to ER, out-patients, in-patients, Clinic and Observation customers. 2. Responsible for knowledge of and obtaining all pre-certification information prior to registration, from doctor's office's and/or insurance companies for both inpatient and outpatient registrations, per insurance requirements. 3. Responsible for contributing to customer relations by providing excellent customer service with immediate assistance to a prompt, easy and friendly registration process, contributing positively to patient satisfaction. 4. Scan documents to patient accounts under correct form name. 5. Responsible to be immediately available, as the first person in contact with emergency patients as they arrive to the Emergency Room, and to inquire about patient condition in order to provide appropriate triage notification to Emergency personnel. Responsible for providing very good customer service, contributing to increased patient satisfaction. 6. Responsible for monitoring numerous alarm systems and take appropriate actions according to policy and procedure. 7. Responsible for taking appropriate action during downtime of phone, alarm and/or computer system. 8. Responsible for correctly paging physicians, CRNA's and emergent pages. 9. Responsible for routing all incoming and outgoing calls to appropriate extensions. 10. Responsible for customer dismissals, by verifying accurate dismissal information, documenting according to department guidelines and performing accurate dismissal in computer system. 11. Depending on shift, responsible for distributing Emergency Department record to appropriate physician and provide information to Accounting and Health Information, stuff statements and UB-92's accurately, prepare daily census and any routine routing functions. 12. Displays enthusiasm, an interest in work and a willingness to expand professional knowledge base. 13. Responsible for retaining and performing any routine changes in Registration and Communication process, keeping abreast of any insurance updates or requirements and attending seminars as requested. 14. Responsible for demonstrating knowledge of departmental responsibilities during emergent alarms, knowledge and whereabouts for departmental manuals. 15. Performs other duties as assigned. Knowledge, Skills, and Abilities: Qualifications: Ability to read, spell, write clearly, calculate and type accurately. Skills in performing Excel and Word functions. Communication and computer skills. Phone Etiquette. Education: High school graduate and/or GED. Experience in working with the public, preferably in the medical environment. Knowledge of office procedures. Certification/Licensure: None. Code Blue Training: Ability to activate Code Blue system by dialing 200. Physical Demands: May require constant sitting. Requires occasional standing and walking. Occasionally lifting and carrying up to 30 lbs. May require pushing and pulling up to 30 lbs. Eye-hand coordination, and finger and manual dexterity are required. Requires corrected hearing and vision to normal range. Requires working under stressful conditions. Some exposure to hazardous materials may exist. Requires occasional bending, twisting, climbing, balancing, stooping, reaching overhead, grasping and kneeling. Requires the ability to distinguish letters or symbols. Ability to use office equipment such as computer terminals, typewriter, copier and fax machine. Repetitive movements involved in typing and keyboard entry are required. Working Conditions: Various shifts, including weekends and holidays, and overtime may be required.
    $22k-27k yearly est. 60d+ ago
  • Medical Receptionist - Part Time

    Xpress Wellness and Integrity

    Patient access representative job in Andover, KS

    Part-time Description The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. Obtains registration data, insurance information, and photo ID at each encounter. Promptly and accurately enters patient data into the computer system. Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan. Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity. Assists other staff when needed in a positive, team-centered manner. Assist in scheduling and following up on provider referrals. Ensures lobby remains clean and stocked with necessary items. Seeks out methods and practices to minimize financial risk. Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. The Clinic staff may also include ancillary personnel who are supervised by the professional staff. Other duties as assigned. This is a safety-sensitive and confidential position. Qualifications: Education: High School Diploma or equivalent required, Associates preferred. Licenses/Certification: Must obtain and maintain a current certification in BLS. Experience: 1-3 years prior medical office experience is preferred. Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff. Working Conditions: May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations and interruptions. Occasionally subjected to irregular hours. Occasional pressure due to a fast-paced environment. The position may require lifting, carrying, or pushing equipment or patients. Requirements Physical Requirements: Must be able to see with corrective eyewear. Must be able to hear clearly with assistance. May be exposed to infectious and contagious diseases. May be in contact with patients under a wide variety of circumstances. Able to handle emergency or crisis situations. Will be required to wear protective equipment as necessary. Ability to escort or transport patient by wheelchair or stretcher Frequently: Sitting, walking, standing. Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling. Ability to lift 15-20 pounds Salary Description $15.38 - $20.19 per hour
    $15.4-20.2 hourly 55d ago
  • Dental Patient Care Coordinator

    Tiny Teeth Pediatric Dentistry

    Patient access representative job in Maize, KS

    Job Description Tiny Teeth Pediatric Dentistry is adding a full-time administrative assistant/treatment coordinator to our growing team. Our ideal candidate is an energetic and positive individual that demonstrates a friendly demeanor and provides exceptional customer service in all patient interactions. Applicant must be professional, self-motivated, and able to multitask in a fast-paced environment. Tasks include but are not limited to answering high call volume, patient check in/check out, scheduling restorative appointments, verifying insurance coverage, treatment planning upcoming treatment, reviewing pre-treatment estimates with parents, and posting co-insurance payments to accounts. Previous dental office experience and treatment planning experience is required. Bilingual in English/Spanish is a plus. Excellent benefit package available including health/dental/vision and life insurance after 60 days, paid holidays, paid vacation, and 401k plan with profit sharing opportunity. Office hours are Monday- Thursday 7:45 am-5:00 pm, Friday 7:45 am- 2:00 pm. Interested applicants please respond by submitting your resume. Skills: Eaglesoft Scheduling Insurance Pediatric Treatment Planning Benefits: Medical Dental Vision 401k Compensation: $18-$20/hour
    $18-20 hourly 12d ago
  • REGISTRAR/PBX OPERAT

    William Newton Memorial Hospital 3.8company rating

    Patient access representative job in Winfield, KS

    Job DescriptionDescription: Shift: 1st/3rd Full Time Job Summary: Arranges for the efficient and orderly registration of patients. Ensures that patient information is collected. Interviews incoming patient or representative and enters information required for admission into computer database. Distributes appropriate information to ancillary nursing departments. Participates in performance improvement and QI activities. Receives and relays incoming and outgoing telephone calls for the facility. Provides directory information, transfers calls as appropriate. Make general and emergency announcements over the facility's PA system. Handles the facility paging system. Job Duties and Responsibilities: Responsible to pre-register patients for scheduled admissions and out-patient procedures. Responsible to interview patients or their representative, to obtain personal information or verify information already on file, including emergency numbers and insurance information, including Medicare Secondary Payer and accident information as applicable. Responsible to obtain signatures on Conditions of Admission and affix patient identification bracelet. Responsible to ensure that patients' valuables are secured in the safe upon receipt of valuables envelope from nursing service. Communicates appropriately and clearly to Supervisor, Nursing Service, co-workers, physicians and ancillary departments. Responsible, when payment is received after Business Office closes, to collect such payments, provide receipt and forward to the Business Office personnel. Refers patient to Collections Manager when financial arrangements need to be made. Demonstrates an ability to be flexible, organized and function well under stressful situations. Treats patients and their families with respect and dignity; ensures confidentiality of patients' protected information. Interacts professionally with patient/family and provide explanations and verbal reassurance as necessary, demonstrating customer service skills. Maintains a good working relationship both within the department and with other departments. Ensures documentation meets current standards and policies. Answers telephone in a polite manner and communicates information to the appropriate personnel/family. Manages and operates equipment safely and correctly. Operates switchboard to route incoming calls and to place outgoing calls. Provides directory information to internal and external inquirers. Maintains a daily list of all facility staff on-call, including home phone numbers and cellular numbers readily available, whichever is applicable. Knowledge of emergency procedures and location of Safety/Disaster Manual. Performs other duties as assigned. Requirements: Professional Requirements: Adheres to dress code, appearance is neat and clean. Completes annual educational requirements. Maintains regulatory requirements, including all state, federal and CMS regulations. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized time system correctly. Attends in-services and educational opportunities. Attends staff meetings and reads all memos. Utilizes Procedure Manual. Complies with William Newton Hospital policies. Familiar with Employee Handbook. Maintains and ensures patient confidentiality at all times. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff. Represents the organization in a positive and professional manner. Attends committee, CQI and management meetings, as appropriate. Ensure compliance with policies and procedures regarding department operations, fire, safety and infection control. Complies with all organizational policies regarding ethical business practices. Communicates the mission, vision and core values of the hospital. Regulatory Requirements: High School graduate or equivalent.
    $30k-36k yearly est. 11d ago
  • Customer Service & Sales Representative

    Spi LLC 4.0company rating

    Patient access representative job in El Dorado, KS

    The Customer Service and Inside Sales Representative- International will be responsible for handling an array of duties, including lead generation research and support, managing & using sales lead resources (i.e., IIR Data) to identify potential customers and projects, assisting the International Account Managers with the execution of won projects such as supplier relationships & coordination, materials and logistics management, customer service to include complaints and questions, and relaying information about SPI's products and services. Responsible for selling SPI products and services to customers and developing leads. Will seek opportunities to present additional products to current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt
    $28k-35k yearly est. Auto-Apply 56d ago
  • Customer Service Representative

    Copart 4.8company rating

    Patient access representative job in Wichita, KS

    Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. The primary function of this role is to obtain the release of vehicles that are located at body shops and/or other locations including residences. In addition to other office support functions as needed. The CSR is the face of the Company as they are often the first interaction our customers have with Copart. Through a thorough understanding of Copart practices, the CSR offers solutions that aid and facilitate a unique customer service experience. Understanding client needs and offering solutions and support. Position may expand to include Chat and Email Customer Support. Answer and place calls in a professional manner. Measured on call quality -- (Knowledge, level of professionalism, time to place follow-up calls) Focus on a call resolution& use company resources to gather information and offer solutions to meet customer needs. Other duties as assigned. Required Skills and Experience: One year of office support experience in a customer service role preferred High School diploma Excellent customer service skills and attitude Excellent written and verbal skills Proficient with office equipment Attention to detail Problem-solving Computer proficiency - MS Suite Typing speed 45WPM Professional appearance Ability to multi-task in a fast-paced environment Bilingual skills a plus Occasional overtime as needed Pay $18.00 - $20.29 per hour Benefits Summary: · Medical/Dental/Vision · 401k plus a company match · ESPP - Employee Stock Purchase Plan · EAP - Employee Assistance Program (no cost to you) · Vacation & Sick pay · Paid Company Holidays · Life and AD&D Insurance · Discounts Along with many other employee benefits. At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work
    $18-20.3 hourly Auto-Apply 9d ago
  • Nursing Patient Care Coordinator

    Susan B Allen Memorial Hospital 4.2company rating

    Patient access representative job in El Dorado, KS

    Job DescriptionSalary: 1. Assess staffing requirements and adjusts staffing as needed. Utilizes the acuity system, department staffing guidelines, and other applicable resources to identify staffing levels required.2. Coordinates patient admissions with physicians, admission clerks and nursing departments.3. Provides care in all nursing departments as necessary. Relieves staff for meal breaks when necessary.4. Serves as a member of Discharge Planning, Infection Control, Code Blue and/or Nursing Council Committees.5. Acts as clinical expert providing a resource for other staff. Acts as the representative of administrator outside of work hours.6. Communicate with hospital personnel, department directors and visitors.7. Communicate with patient and/or family. Provide information to the patient and/or family to educate them on disease process, hospital stay, and/or treatments. Communicate with patient and/or family and meet patient needs for courtesy, information, physical care, emotional care, safety, privacy, and confidentiality.8. Informs Department Directors, Division Vice Presidents and the President of problems and participate in resolution.9. As a member of nursing management, is involved in resource allocation and management. This includes monitoring and recording acuity statistics, staffing and documenting staffing decisions, and maintaining the master schedule and staffing work sheets.10. Obtains resources for all departments when Central Stores, Purchasing, Linen, Dietary, and Pharmacy are not open.11. As a member of nursing management observes and evaluates clinical practice. Reports observations to appropriate people.12. Communicates with external entities, resources and facilities. Examples include but are not limited to: Media, Nursing Facilities, Organ procurement organizations, acute care hospitals, mortuaries etc.13. Communicates with appropriate facilities regarding autopsies.14. Give patient baths, oral care and hair care.15. Take vital signs (temperature, pulse, respiration and blood pressures).16. Collect I & O information.17. Ambulate patients.18. Assist with activities in patient mobility and positioning.19. Collection of urine and fecal specimens.20. Obtain finger stick blood glucose readings.21. Transport patients by pushing pulling, lifting in a wheelchair, bed, cart or geri chair.22. Reposition patients with or without mechanical devices, by lifting, pulling and pushing.23. Report patient care changes to R.N. and physician.24. Collection of patient care information.25. Assist with revision NCP.26. Administer medications and IV's, including narcotics, according to hospital policy.27. Dressing changes.28. Administer treatments (NG, foley).29. Communicate with co-worker clearly and concisely.30. Organize and prioritize work to complete daily assignment.31. Start IV's.32. Document patient information concisely and legibly.33. Follow patient-specific plan of care.34. Assess the patient.35. Follow all infection control procedures and policies (including use of universal/standard precautions).36. Provide for patient safety.37. Participate in quality improvement assurance, assessment and improvement activities.38. Notify receiving nursing area of patient's condition and needs prior to transfer.39. Participates in the orientation and teaching of newly employed nursing personnel.40. Participates in nursing projects and/or revision and review of policies and procedures. 41. Performs other duties as assigned. Knowledge, Skills, and Abilities: Will be orientated to and maintain competence in working with patients in the following age categories: Med/Surg, ICU: Infant, pediatric, adolescent, adult, and geriatric patients. OB: Neonate, adolescent, and adult patients. OR; ER: Neonate, infant, pediatric, adolescent, adult, and geriatric patients. Competence at the beginning of employment will be measured through observation during orientation, math and medication administration testing, and review of documentation. Ongoing competence will be measured through observation of clinical practice, observation for performance evaluation, competency inservice and testing, and math and medication administration testing. See attached sheet for other initial and ongoing competence required by each department. Education: Graduate of a State Board approved or accredited school of nursing. BSN desirable. Experience: At least two years of clinical experience is necessary. Prefer 3-5 years, with experience in the ICU or ER setting. OB experience is also desirable. Certification/Licensure: a. Must be currently licensed in Kansas to practice as a registered professional nurse. Valid temporary permit to practice (if coming from out of state) is acceptable until receipt of the license. Code Blue Training: a. A minimum training level of BLS is required. b. Acquire and maintain ACLS training. c. Acquire and maintain Neonatal resuscitation training. Job can demand constant walking. Sitting may be required occasionally, as well as frequent standing. Occasionally requires lifting and carrying up to 35 lbs. May also require pushing and pulling up to 35 lbs. Job requires full range of body motion, with occasional twisting, climbing, balancing, stooping, kneeling, crawling, and reaching. Job may require reaching overhead. Job requires the ability to handle and lift patients. Eye-hand coordination, and finger and manual dexterity are required. Requires corrected hearing and vision to normal range. Job requires working under stressful conditions and/or irregular hours. Some exposure to communicable diseases, sharps, and hazardous material is anticipated. The PCC job requires potential exposure to body fluids and radiation. It requires the ability to distinguish letters and symbols. Use of office equipment such as telephones, copying machines, and intercom may be required. Repetitive movements such as writing are required. Includes working all nursing departments, working weekends and holidays, with potential for varied shifts and overtime. Full time positions are exempt status.
    $26k-33k yearly est. 10d ago
  • Scheduling Specialist

    Ideatek 3.8company rating

    Patient access representative job in Buhler, KS

    We're small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn't get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There's a difference. We're not a corporation, we're a small crew with huge aspirations. When you call us, you'll get a real person - a local - on the phone who cares about you and your community. And when you're ready for the fastest internet in the country, we'll come running. We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively, imagine the unthinkable and deliver the highest quality of service. Location: This role may be remote or hybrid with occasional travel to Buhler as needed to meet business needs. Opportunity: Are you someone that has a passion for helping others? Do you enjoy digging into details in order to solve problems? If so, this could be the opportunity you are looking for! We are seeking a Scheduling Specialist to join our team! This position will play a key role in bringing on new customers as we expand our Ideatek footprint across the state of Kansas. This position is also cross-trained to assist with dispatch operations Key Responsibilities: Coordinate and manage the scheduling of wireless and fiber installations for residential and business customers. Support the Operations team by efficiently rescheduling and updating installation appointments as needed Partnering closely with our Operations, Sales, and Construction teams to relay critical updates. Deliver exceptional customer service, consistently going above and beyond to address customer needs, manage expectations, and ensure a positive experience. Clearly articulate schedule plans, changes, and relevant information to all appropriate internal team members. Contribute to additional project work as needed to support the team and business objectives. Proactively identify and resolve scheduling conflicts, optimizing technician time and customer satisfaction. Respond promptly to customer inquiries and dispatch update requests. Manage technician time allocations to maximize efficiency and coordinate with leads to address capacity constraints and fill scheduling gaps. Desired Attributes: Possess outstanding verbal and written communication skills, with a knack for active listening and effective problem resolution. Demonstrate excellent planning, organizational, and time management skills, with an ability to multitask effectively and prioritize. Strong critical thinking skills when analyzing scheduling scenarios, identifying potential issues, and implementing solutions. Maintain a high level of accuracy and attention to detail in all aspects of scheduling and record-keeping. Committed to providing outstanding customer service and building positive relationships. Adapt to changing priorities, manage unexpected challenges and maintain a positive attitude under pressure. Experience/Knowledge Required: 2+ years of relevant work experience in scheduling, dispatch, coordination, or a customer service role. High School diploma or equivalent. Preferences: Previous experience in the telecommunications industry (wireless/fiber). Familiarity with scheduling software or CRM systems. Experience in a fast-paced, customer-facing environment. IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include: Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance. Competitive benefits packages including medical, dental, life, and vision, along with 401k match Employee coaching and counseling services at no cost to employee, spouse, and children Tuition reimbursement for continuing education related to your individual growth goals Community engagement and volunteer opportunities This role is not eligible for Visa sponsorship. This role is not eligible for relocation. Salary and benefits commensurate with experience. Equal Opportunity Employer.
    $32k-41k yearly est. 2d ago

Learn more about patient access representative jobs

How much does a patient access representative earn in Wichita, KS?

The average patient access representative in Wichita, KS earns between $26,000 and $42,000 annually. This compares to the national average patient access representative range of $27,000 to $41,000.

Average patient access representative salary in Wichita, KS

$33,000

What are the biggest employers of Patient Access Representatives in Wichita, KS?

The biggest employers of Patient Access Representatives in Wichita, KS are:
  1. Ascension Michigan
  2. R1 RCM
  3. R1 Revenue Cycle Management
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