Patient access representative jobs in Wisconsin - 1,279 jobs
Crew Scheduler
Air Wisconsin Airlines Corporation 4.7
Patient access representative job in Appleton, WI
Promotes and fosters a safe and secure operating environment. Ensures full complement of crewmembers for all scheduled and non-scheduled flights. Manages all reroutes and reschedules for crewmembers as a result of irregular operations, for reasons in Scheduler, Operations, Flight, Crew Member, Crew, Administrative
$39k-55k yearly est. 8d ago
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Healthcare Bilingual Care Coordinator
Lutheran Social Services of Wi & Upper Mi 3.7
Patient access representative job in Menomonee Falls, WI
💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program
📍
Waukesha County, WI
🕒
Full-Time | M-F, First Shift | Remote Flexibility
💰
$24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus!
Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County!
The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟
🧠 What You'll Do
🧒 Assess children's functional abilities using approved tools
📝 Develop and implement individualized service plans with families and providers
🤝 Facilitate team meetings and coordinate services based on family-centered goals
📋 Maintain accurate documentation and meet all regulatory timelines
🧭 Collaborate with internal teams and external agencies to support families
🧑 ⚖️ Testify in legal proceedings when required
💬 Communicate clearly with families, providers, and team members
🧑 🎓 Participate in staff development, training, and supervision
🎁 Perks & Benefits
🏥 Medical, Dental & Vision Insurance
💳 Flex Spending (Health & Dependent Care)
🚙 Mileage Reimbursement
🏖️ Paid Time Off + 10 Paid Holidays
💰 403B Retirement Contribution
🧑 ⚕️ Employee Assistance Program
🏅 Service Awards & Recognition
🏡 Remote Work Perks
1 remote day/week at 6 months
2 remote days/week at 9 months
3 remote days/week at 12 months
📚 Qualifications
🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
🧒 Minimum 1 year of experience working with children with disabilities
💬 Fluency in Spanish required
💻 Proficient in computer systems and electronic health records
🤝 Strong interpersonal and organizational skills
🚗 Valid driver's license and reliable transportation (MVR check required)
🌍 Work Environment
Community-based with daily travel required
Moderate noise level; occasional exposure to outdoor conditions
Flexibility to meet family needs, including crisis response
✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!
LSS is an Equal Opportunity Employer (EOE).
$24.7 hourly 2d ago
Customer Service Representative
Weather Shield Windows and Doors 4.3
Patient access representative job in Medford, WI
Weather Shield, now a part of the Pella Family of Brands, is seeking a Customer Service Representative. This role is to provide the best customer service for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift.
This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responding to phone calls from customers and be a proactive voice of the company to them.
Identify and enter no-charge orders, credit memos and returns.
Research and resolve problems regarding orders.
Assist sales reps with product and procedural issues.
Respond to customer inquiries in a timely manner.
Follow up on orders that need attention.
Assist customers in learning our systems and using our tools.
Work with customers to fulfill their window and door buying needs.
Suggest additional products/options where appropriate.
Train and provide guidance to new team members to enhance customer service.
Suggest improvements to systems and procedures.
Help to implement changes that improve quality and efficiency.
Test new and updated programs.
Perform other job-related duties as necessary to fulfill responsibilities of the position.
Process Job Site service requests.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Excellent verbal and written communication skills, good reasoning skills and attention to detail
Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies.
Must be organized and have a friendly, courteous, helpful and positive attitude.
EDUCATION: High school diploma or equivalent preferred.
EXPERIENCE: Varying levels accepted.
COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications.
PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required.
EMPLOYEE ACKNOWLEDGEMENT:
This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
$34k-39k yearly est. 2d ago
Scheduler
Sharp Turn Products
Patient access representative job in Oconomowoc, WI
Company Name: Sharp Turn Products, LLC
Scheduler
About Us
Sharp Turn Products, LLC, located in Oconomowoc, WI, is a world-class precision CNC Turning & Swiss Machining provider serving industrial OEMs throughout the United States. We are committed to quality, safety, and continuous improvement. We are seeking motivated individuals to join our team.
About the Role
The Scheduler is responsible for managing and maintaining production schedules within a manufacturing environment. This role coordinates the scheduling of individual parts across multiple OAMs while ensuring customer and production lead times are met. The Scheduler will oversee order entry, manage and adjust schedules based on changing requirements, and complete administrative tasks related to scheduling and production coordination. Work Schedule: Monday-Thursday, 7:00 a.m. - 4:00 p.m.; Friday, 7:00 a.m. - 11:00 a.m.
What You'll Be Doing
Maintain accurate scheduling records, reports, and metrics to support planning and operational decision-making.
Develop, maintain, and distribute daily, weekly, and monthly production schedules aligned with production goals.
Adjust schedules in real time to accommodate unplanned changes, equipment downtime, or increased production demands.
Coordinate with supervisors and managers to resolve scheduling conflicts and ensure operational continuity.
Manage raw materials for current production jobs and coordinate purchasing and delivery of materials for future jobs.
Communicate directly with customers regarding incoming orders and delivery status of jobs in process.
Track and document schedule changes, adjustments, and updates to ensure accuracy and compliance
What We're Looking For
Prior experience in a manufacturing or industrial environment required.
Administrative experience involving scheduling, data entry, recordkeeping, and operational coordination.
Strong computer skills, including proficiency with Microsoft Office applications.
Excel skills preferred, including the use of formulas, pivot tables, and scheduling trackers.
Experience working with ERP systems and/or workforce scheduling software preferred.
Strong organizational skills with exceptional attention to detail.
Ability to manage changing priorities and meet deadlines in a fast-paced production environment.
Our Total Rewards
Sharp Turn Products, LLC is a growing CNC machining company offering long-term stability, competitive compensation, and benefits, along with a collaborative team environment and opportunities for professional growth and development.
$30k-53k yearly est. 1d ago
Customer Service Representative
Connect Search, LLC 4.1
Patient access representative job in Milwaukee, WI
Hours: 8:00am - 4:30pm, Monday-Friday
Compensation: $19-22/hour
Benefits: For eligible employees, Medical, Dental, & Vision Insurance available and 401(k)
This role serves as a primary point of contact for customers while supporting daily customer service operations. The position is responsible for processing customer orders, identifying customer needs, providing product information and suggestions, and assisting with the resolution of customer issues. This role plays an important part in delivering a professional, responsive customer experience in a fast-paced, in-office environment.
Key Responsibilities
Process customer orders received by phone, email, fax, or mail
Interpret customer requirements by checking product availability, providing specifications, and recommending appropriate products
Introduce new or alternative products when applicable using proactive selling techniques
Respond to customer inquiries and resolve issues
Follow up with customers regarding order status and resolution
Negotiate and process resolutions
Provide assistance and price quotes and complete required documentation to place orders into production
Required Skills & Experience
3+ years of recent high-volume call center experience
Ability to calculate discounts and percentages and apply basic algebra concepts
$19-22 hourly 1d ago
Customer Service Representative
Strike Up Inc.
Patient access representative job in Madison, WI
Job Title: Customer Service Representative
Job Type: Full Time
About Us
Strike Up! As a CSR, you'll be on the front lines of our growth strategy, connecting with prospective customers, understanding their needs, and delivering value that makes a measurable difference. We're building a team that values integrity, performance, and people-and we want you to be part of it.
Job Summary
As a Customer Service Representative you'll be the key point of contact for customers. You'll answer any questions, queries and concerns all while being the face of the company! Your role ensures that all customers feel informed, supported, and excited while learning about our Client.
Key Responsibilities
• Engage with customers face to face providing friendly support
• Proactively identify customer needs and recommend appropriate products, upgrades, or solutions
• Handle inquiries related to pricing and general information
• Achieve individual and team sales targets through excellent service and persuasive communication
• Maintain up-to-date knowledge of our client's products and services
Qualifications
1-3 years of experience in customer service, event coordination, or hospitality
Excellent verbal and written communication skills
Strong problem-solving skills and the ability to stay calm under pressure
High attention to detail and exceptional organizational skills
Positive, team-oriented attitude with a passion for creating memorable experiences
What We Offer
Competitive salary and benefits package
Opportunity to travel to live events (as applicable)
Fun, collaborative, and creative work environment
Clear growth path in the customer experience and events space
Exposure to exciting high-profile brands
How to Apply
We'd love to hear from you! Please submit your resume for consideration. We will be conducting virtual interviews starting later this week on Zoom.
$29k-38k yearly est. 2d ago
Patient Coordinator / Insurance Coordinator - Part Time
Prairie Run Dental
Patient access representative job in Marshfield, WI
Prairie Run Dental is a family-owned and operated dental practice proudly rooted in Marshfield, WI. With a warm, close-knit team and a deep commitment to patient-first care, we are excited to be growing - and with the addition of another dentist to our clinical team, we're looking for a compassionate, organized, and personable part-time Patient Coordinator / Insurance Coordinator to join our front office!
🕒 Schedule:
20-24 hours per week
Flexible scheduling based on availability
Options may include 5-6 hour shifts across 4 days per week or 2 full days per week
Monday-Thursday (no weekends)
💼 What You'll Do:
Greet patients with warmth and professionalism - in person and over the phone
Manage appointment scheduling and confirmations
Help patients navigate treatment plans, insurance questions, and payment options
Support a seamless, patient-focused experience from check-in to check-out
Be part of a fun, respectful team that truly values collaboration and support
🌿 What We Offer:
A positive, team-oriented environment (no corporate dental drama!)
Training and mentorship from experienced team members
Opportunity for growth as we continue to expand
Paid time off and holiday pay
Plus, a competitive benefits package including:
• 401(k) with 3% Safe Harbor employer contribution
• 100% employer-paid Short-Term & Long-Term Disability (STD/LTD)
• 100% employer-paid Life and AD&D Insurance
💬 Who You Are:
Friendly, reliable, and excellent at communicating
Organized and comfortable managing schedules and systems
Excited about being part of a growing practice with a strong local reputation
Dental experience is a plus, but we're happy to train the right fit!
If you love the idea of joining a supportive team and making a difference in people's lives every day, we'd love to hear from you. Come grow with us at Prairie Run Dental!
$26k-34k yearly est. 4d ago
Customer Service Representative
Americold Logistics, LLC 4.7
Patient access representative job in Jefferson, WI
Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve Customer Service Representative, Customer Service, Representative, Manufacturing, Retail
$29k-37k yearly est. 4d ago
Vehicle Registration Clerk
America's Auto Auction 4.3
Patient access representative job in Fond du Lac, WI
The Vehicle Registration Clerk aids the Company in better servicing the customer. The person in this position meets and greets customers and registers vehicles for sale. The Vehicle Registration Clerk exhibits superior customer service at all times. ***$1,500 sign on bonus after completing 90 days***
ESSENTIAL FUNCTIONS:
RESPONSIBLE FOR:
Provide efficient and courteous service to all customers at all times.
Always exhibit 'hands on' and direct approach with customers.
Responsible for maintaining proper working handhelds at front gate.
Accurate updating of the Master Dealer list weekly.
Greets all customers with a courteous and friendly smile.
Recording the proper dealer code on windshields.
Coordinating all marketing materials for display in vehicles.
Ensure that all vehicles scheduled for sale are registered and that the proper stickers are in place.
Ensure all window markings are correct (year, lot #, mileage, dealer code, etc.).
Review paperwork and exit vehicles in the system when customers are departing from the sale.
Ensure all hoods and trunks are properly latched when vehicles are exiting.
Keep guard shack clean and orderly at all times.
Work well independently as well as a team player.
Timely communication of issues that may be deemed as detrimental to the success of operations to Management.
Performs other duties as necessary.
Requirements
Education: High School Diploma or equivalent
Experience: Previous data entry skills preferred
Skills: Should be highly organized, self motivated and self disciplined. Highly customer service orientated. Computer proficient. Must be able to read, write and speak English fluently.
Requirements:
Must be at least 18 years of age
Must possess a valid driver's license
Environment: The environment of the Vehicle Registration Clerk involves working at the Auction representing the company upholding the highest standards of customer service. Those working in this position are subject to temperature changes, all types of weather conditions, elevated noise levels and at times fumes and odors associated with vehicle exhaust.
The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management.
$27k-37k yearly est. 6d ago
Customer Service Representative
Graff 3.6
Patient access representative job in Oak Creek, WI
GRAFF, a division of Meridian International Group, is an Oak Creek, Wisconsin area-based global manufacturer and distributor of high-end, luxury kitchen and bath faucets, fixtures, and accessory products.
We are currently seeking a talented Customer Service Representative to join our growing team and provide a high level of professional customer service.
The successful candidate will have a minimum of 3 years of professional customer service experience in a manufacturing or distribution operation. This position entails order entry in our ERP system as well as answering incoming calls for customer inquiries, from order status, product information to order placement. The Customer Service Representative will be adept at multi-tasking in a fast-paced environment with exceptional communication skills. This is an on-site position.
Key Duties and Job Responsibilities:
Provide superior customer service to both internal and external customers via phone and email.
Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
Prepare, review, process and accurately enter a high volume of sales orders.
Support field sales staff including Regional Managers and Manufacturer's Sales Reps.
Administrative support activities, as needed, including issuing product returns and credits and special projects.
Provide applicable basic technical support regarding product and application questions.
Performs other related duties as assigned.
Knowledge, Skills, and Abilities:
A strong customer focus and approach with outstanding customer service skills.
The ability to multi-task and time management skills in a fast-paced environment.
Detail orientation and accuracy in the administration of customer accounts and data.
Proficient technology and computer skills including Microsoft Office, particularly Excel and Outlook, and CRM or ERP software systems for order entry.
Interpersonal skills to relate to customers and address their concerns diplomatically.
Exceptional follow-up and organizational practices to best serve customers' needs.
Education and Work Experienced Desired:
Bachelor's degree or equivalent related combination of professional experience and education/training desired.
Three years of professional customer service experience in a manufacturing or distribution setting is required
GRAFF offers a comprehensive employee benefits package available including medical, dental, and vision insurance, both company paid and voluntary supplemental life insurance, short and long-term disability insurance, PTO (Paid Time Off), and a 401k plan with a company match.
If this opportunity sounds like a career fit for you, we would love to hear from you. Please send your resume and starting salary requirements for immediate consideration for the Customer Service Representative role.
Please visit our websites for additional information regarding our growing organization and team: ********************* and ********************
$29k-37k yearly est. 1d ago
Customer Service Representative
Spectrum Staffing Services/Hrstaffers Inc.
Patient access representative job in Elm Grove, WI
This full-time Customer Service Representative role supports daily production and customer needs within a reconditioning and manufacturing environment. The position plays a key role in coordinating customer orders, processing production documentation, and ensuring smooth communication between customers, sales, and operational teams. This role offers hands-on exposure to manufacturing operations, customer interaction, and cross-functional collaboration.
RESPONSIBILITIES
Serve as a primary point of contact for customers by responding to calls, emails, and written inquiries regarding pricing, lead times, order status, and product questions.
Create, enter, and maintain customer purchase orders, sales orders, and production orders while ensuring data accuracy within internal systems.
Prepare quotes, confirmations, and order updates while supporting sales initiatives, expediting requests, and customer follow-ups.
Process reconditioning documentation including routing, sorting, output tracking, and preparation of production paperwork with required instructions.
Coordinate order flow and priorities with production teams and leadership to meet customer delivery expectations.
Support shipping and order completion activities by reconciling quantities, closing orders, preparing delivery paperwork, and maintaining organized records.
Receive, unpack, sort, and identify incoming customer tools and materials for processing.
Assist with account maintenance, system updates, inspections, returns, credits, and data corrections as directed.
Provide administrative and operational support to leadership to ensure daily production and customer service goals are met.
Develop and maintain working knowledge of products, services, and reconditioning capabilities.
QUALIFICATIONS
Previous experience in customer service, order processing, or administrative support within a manufacturing or industrial environment preferred.
Strong communication skills with the ability to professionally interact with customers and internal teams.
High attention to detail and accuracy when managing orders, documentation, and system data.
Ability to prioritize tasks, manage multiple requests, and work effectively in a fast-paced environment.
Proficiency with basic computer systems and order management or ERP platforms is a plus.
BENEFITS
Full-time, day-shift schedule providing work-life balance.
Opportunity to gain experience in manufacturing operations and production coordination.
Collaborative team environment with exposure to multiple departments.
Stable role within an established organization offering long-term growth potential.
Hands-on involvement in processes that directly impact customer satisfaction and operational success.
$29k-38k yearly est. 4d ago
Patient Financial Services Coordinator
Behavioral Health Clinic 4.3
Patient access representative job in Wausau, WI
Job Title: Full Time Patient Financial Services Coordinator Description: The Patient Financial Services Coordinator plays a vital role in supporting the financial well-being of our patients while ensuring the clinic maintains healthy and accurate accounts receivable. This position is responsible for managing patient balances, coordinating payment arrangements, resolving billing inquiries, and guiding clients through financial conversations with empathy and clarity. In addition, this role supports the accurate setup and coordination of patient financial accounts, including insurance sequencing and verification, to help prevent billing issues before they occur. This role also includes overseeing the escalation process for unpaid balances, including preparing accounts for collections in alignment with clinic policies. Duties and Responsibilities:
Review patient accounts regularly to identify outstanding balances and initiate appropriate follow-up.
Coordinate patient financial accounts to ensure accurate setup, including correct designation of primary and secondary insurance coverage
Review insurance information for completeness and consistency, identifying and correcting discrepancies that may impact billing or patient responsibility
Contact clients via phone, email, and mail regarding overdue balances, payment options, insurance denials, or coverage concerns
Clearly and compassionately explain billing statements, insurance EOBs, coverage determinations, and patient financial responsibility.
Assist in resolving insurance-related account issues by coordinating with internal billing staff and front-office teams as needed.
Establish and monitor payment plans, following up on missed payments and plan adherence
Coordinate with the billing team to identify accounts requiring escalation or additional review
Prepare delinquent accounts for third-party collections, ensuring thorough documentation and compliance with clinic policies
Serve as the primary point of contact for collection agency communication and account handoffs
Respond to patient inquiries with professionalism, maintaining a focus on resolution, clarity, and support
Generate and distribute monthly billing statements and final notices as needed
Maintain accurate and timely documentation of all communications and account activity within the EHR and billing systems
Ensure compliance with HIPAA, financial privacy laws, and ethical billing practices
Other duties as assigned
Qualifications:
High school diploma or equivalent; associate's degree in business, healthcare administration, or related field preferred
2+ years of experience in healthcare billing, patient accounts, or medical collections
Understanding of insurance processes, patient responsibility, and billing workflows
Experience working with EHR and billing systems; familiarity with reporting and account reconciliation
Excellent written and verbal communication skills with a high level of professionalism and empathy. • Working knowledge of Microsoft Office and Google products (Documents, Sheets, etc.)
Ability to work effectively both independently and as part of a team
Willingness to work occasional overtime
Benefits:
Starting pay $22.00 - $26.00 per hour
Healthcare Benefit Package - Including Dental, Vision, STD, LTD, and Retirement Plan Options
Supportive and collaborate team environment & Opportunities for advancement and leadership
Paid Time Off (PTO) and Holidays
*In accordance with legal requirements and company policies, successful candidates for this position will be required to complete the form I-9, Employment Eligibility Verification, as part of the BHC Onboarding Process*
$22-26 hourly 1d ago
Registration Specialist- Surgery Center
Bone and Joint Center, S.C 4.1
Patient access representative job in Wausau, WI
Job DescriptionWe are looking for a Registration Specialist to join our team. Our Registration Specialists are dedicated professionals that provide high-quality, compassionate care to our surgical and procedural patients. If you have a friendly, positive and caring attitude and enjoy a fast-paced environment, then this position is for you.ABOUT BONE & JOINTBone and Joint has one of the most comprehensive teams of orthopedic, pain management, podiatric, physical and occupational therapy experts in Northcentral Wisconsin. We aren't a division of another corporate healthcare organization; Bone & Joint belongs to us and we have numerous locations throughout Central Wisconsin. Our mission is to be the Best place for patients to receive care, the Best place for employees to work, and the Best place for physicians to practice medicine.A DAY IN THE LIFE OF A REGISTRATION SPECIALISTAs a Registration Specialist you are the first person our patients and visitor encounter when they come to our surgery centers. You will service in many different functions with the primary areas of Patient Admission, Surgery Scheduling, Telephone Communication, and Medical Record maintenance.QUALIFICATIONS FOR A REGISTRATION SPECIALIST
High school diploma or equivalent
Patience and ability to work with people at all levels, internal and external
Compassion for Patients
Excellent written and verbal communications skills
WORK SCHEDULE This position requires working Monday through Friday with varying hours for opening and closing shifts (0500-1700). Hours vary depending on location.READY TO JOIN OUR TEAM?If you think you have what it takes to do this job, then the next step is to fill out our online application. Don't worry, the application is simple as it asks for your resume and to answer some questions to help us get to know you better. We should warn you though, if you are selected to move forward in the hiring process, we will require that you provide us with further details to help us further understand your interest.
Job Posted by ApplicantPro
$28k-33k yearly est. 24d ago
Scheduling Specialist
Radiology Partners 4.3
Patient access representative job in Milwaukee, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday from 1:30pm-10:00pm; includes up to 4 weekends per year (day shifts).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 1d ago
Scheduling Specialist
Quality Heating, Inc.
Patient access representative job in Minocqua, WI
Job Description
Quality Heating, Inc. has proudly served Minocqua, WI, and the Lakeland Area with trusted heating and cooling solutions for over 30 years. Since 1992, we've built a reputation for reliability, expertise, and customer-focused service, providing everything from routine maintenance and emergency repairs to energy-efficient installations and air quality solutions. Fully licensed and insured, we are committed to delivering personalized service and ensuring comfort in every home we serve.
We are seeking a highly organized Scheduling Specialist to coordinate daily and weekly assignments for nine field crews while communicating with homeowners to ensure smooth scheduling and exceptional customer service. This position requires strong proficiency in Excel and excellent communication skills.
Why Work for Us
Healthy Work-Life Balance: We value our employees and strive to maintain a healthy work-life balance so you can enjoy both your career and personal life.
Family-Owned & Family-Oriented: As a family-owned business, we treat our team like family, fostering a supportive and collaborative work environment.
Career Growth & Development: We invest in our employees' futures by providing clear paths for advancement and ongoing professional development.
Work hours: 7 am - 3 pm Monday to Friday, overtime as needed
Pay Scale: $20 - $25/hr, depending on experience
Our Benefits
50% company-paid health insurance for the employee,
Vision and dental insurance available for purchase,
6 paid holidays,
Paid vacation,
401(k) with up to 4% company match,
Company-paid industry-related training,
Support and resources for professional growth
Position Summary: To efficiently schedule and coordinate daily assignments for nine field crews, ensuring accurate communication with homeowners and internal teams. This role includes maintaining and updating schedules in Excel, managing workflow changes, and ensuring timely completion of jobs.
Key Responsibilities
Create, update, and manage daily and weekly schedules for nine field crews
Communicate directly with homeowners to confirm appointments and provide updates
Coordinate with technicians, managers, and office staff to ensure accurate job details
Track job progress and adjust schedules as needed
Maintain all scheduling documentation and spreadsheets in Excel
Resolve scheduling conflicts professionally and efficiently
Provide excellent customer service and maintain a positive company image
Required Qualifications
Strong proficiency in Microsoft Excel (formulas, sorting/filtering, data entry, spreadsheet management)
Excellent communication and customer service skills
Highly organized with strong attention to detail
Ability to multitask and manage shifting priorities
Problem-solving skills and the ability to adapt quickly to changes
At least a year of previous scheduling or dispatching experience is preferred
Experience in HVAC, plumbing, or construction industries is a plus
$20-25 hourly 12d ago
Patient Scheduling Specialist - Appointment Call Center
UW Health 4.5
Patient access representative job in Madison, WI
Work Schedule: This posting represents all available Patient Scheduling positions at the Appointment Center with UW Health. Scheduled shifts are typically Monday through Friday, between the hours of 8:30 AM - 5:00 PM. Hours may vary based on the operational needs of the department.
Pay:
UW Health offers a competitive compensation and benefits package. Work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin where you'll be the gateway to remarkable healthcare by providing excellent phone-based customer service!
We are seeking Patient Scheduling Specialists to:
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - One (1) year of previous experience working in an office or customer service environment.
Preferred - Previous experience working in healthcare, experience scheduling patients, and experience coordinating multiple activities in an office setting.
Our commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Job Description UW Hospital and Clinics benefits
$31k-39k yearly est. Auto-Apply 19h ago
Title & Registration Specialist
The Boat House 4.2
Patient access representative job in Elkhorn, WI
🌟 Now Hiring: Title & Registration Specialist🌟
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team!
We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams.
✨ What You'll Do
Process title and registration paperwork accurately and efficiently.
Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions.
Maintain organized, secure electronic and physical filing systems for registration documents and trade titles.
Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication.
Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions.
🌟 What Makes You a Great Fit
You are friendly, customer-focused, and enjoy helping others.
You stay calm and professional under pressure.
You have strong attention to detail and love keeping things organized.
You communicate clearly-both in writing and verbally.
You bring a positive attitude, act with integrity, and work well as part of a team.
Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate.
💼 Core Values You'll Embrace
Do the Right Thing
Respect
Customer Focus
Positive Energy
Team Player
Why You'll Love Working Here
Supportive, team-oriented environment
Consistent weekday schedule
Opportunity to make a meaningful impact on the customer experience
A workplace that values positivity, professionalism, and growth
If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you!
Apply today and help us deliver an exceptional experience to our customers every step of the way.
The Boat House is an EOE and participates in the federal E-Verify Program.
The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.
$24k-29k yearly est. 44d ago
Planning and Scheduling Specialist
Hunt Electric Corporation 4.3
Patient access representative job in Hudson, WI
Baer Manufacturing is seeking a detail oriented and highly organized Planning and Scheduling Specialist to join the team. The position will be responsible for helping to build and implement scheduling tools, interfacing with various departments and maintaining production schedules to ensure that all project timelines are met. The role requires excellent communication skills, an understanding of the scheduling and planning process for near and far term projects and ability to effectively implement new processes.
Job Description:
Role & Responsibilities •Develop and Maintain Schedules: Create detailed project schedules, including timelines, milestones, and deadlines using project management software. •Coordinate with other departments: Work in tandem with project managers, production managers, materials manager, purchasing and logistics to consolidate information on production activities so everyone is aligned with the overall schedule. •Monitor schedule and assist in resource allocation: Track daily progress of production to monitor schedule attainment and identify potential delays and proactively propose and communicate corrective actions. Assist in managing resources such as labor, tools and equipment to ensure production can operate efficiently. •Reporting: Host internal and external schedule updates as necessary to communicate overall Baer schedule adherence and near-term schedule view. Communicate proactively any issues that will impact delivery dates and report production capacity when necessary. •Risk Management: Identify potential risks and delays in the project schedule and develop mitigation strategies. •Host and manage project kickoff meetings while identifying material purchasing opportunities. •Continuous Improvement: Recommend and implement process improvements to enhance scheduling efficiency and project outcomes. Qualifications and Education Requirements •Education: Bachelor's degree in Project Management, Business Administration or related field or equivalent experience in Planning/Scheduling. •Experience: Minimum 3-5 years' experience in scheduling, project management and production environment. Experience in Supply Chain, Lean Manufacturing, or Kanban systems preferred. •Technical Skills: Proficiency in Microsoft Office Suite, Microsoft Project experience a plus. Ability to learn new programs. •Communication: Excellent verbal and written communication skills. Ability to host effective meetings and communicate with team members across the enterprise. •Analytical: Strong problem solving and analytical skills. Ability to analyze data and make and propose informed decisions. •Attention to Detail: High level of accuracy and attention to detail in all aspects of work. •Working understanding of Lean principles and 5s Physical Requirements •This job operates in a professional office environment. •This role regularly uses standard office equipment such as computers, phones, filing cabinets, photocopiers and fax machines. •This position requires the ability to lift files and open file cabinets. •Employees are frequently required to sit, stand, and occasionally required to bend, kneel, reach, stoop, or crouch. •This position may occasionally lift up to 10 pounds.
Pay Range:
$65,000.00 - $90,000.00
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only. In addition to base compensation, Hunt Electric offers a robust benefits plan. See below for additional details or visit our website at Hunt Electric Careers.
Hunt Electric Corporation and affiliates are equal opportunity employers and afford equal opportunity to all qualified applicants for consideration in all positions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other status protected under local, state or federal laws.
Hunt Electric Corporation participates in E-Verify.
As part of our recruitment, screening, and hiring processes, your resume may be reviewed using AI tools to help us identify relevant skills and experience. The use of such AI tools is subject to human oversight and every hiring and employment-related decision is thoughtfully reviewed by a real person.
$30k-34k yearly est. Auto-Apply 60d+ ago
Crew Scheduler
Air Wisconsin Airlines Corporation 4.7
Patient access representative job in Appleton, WI
The Crew Scheduler will work on the flight side of our operation. This position will be working with Pilots and Flight Attendants to assure that all flights are fully staffed when issues such as weather and maintenance arise. The Crew Scheduler will work as part of a team in a fast paced, ever changing, and challenging environment.
Essential Job Functions:
Promotes and fosters a safe and secure operating environment.
Ensures full complement of crewmembers for all scheduled and non-scheduled flights.
Manages all reroutes and reschedules for crewmembers as a result of irregular operations, for reasons including but not limited to, mechanicals, weather, sick calls, crew legalities, contractual issues, fatigue, commute, etc., in compliance with all applicable Collective Bargaining Agreements (CBAs), Federal Aviation Regulations (FARs) and Company policies and procedures.
Monitors pilot qualification completion and Consolidation of Knowledge and Skills (CKS) to ensure regulatory minimums are met and extension authorization is received when necessary.
Manages airline reservations for deadheading crew movement, books jump seats for FAA and positive spaces crewmembers as needed.
Provides direct oversight of reserve crewmember schedules, establishing and managing times of availability and assignments, ensuring cost effective and operationally beneficial utilization.
Satisfies completion of 117.9 Fatigue Education and Awareness training requirements on an annual basis and adheres to policies and procedures outlines in the Fatigue Risk Management Program (FRMP).
Works closely with Supervisor to assist with training new hire employees as needed and to develop and implement tailored training plans and coaching.
Develop and maintain a proficient understanding of ALPA, AFA Collective Bargaining Agreements (CBAs), all elements of 14 CFR 117, 14 CFR 121 as applied towards flight and inflight operations.
Monitors crewmember legalities to ensure 14 CFR 117 and 14 CFR 121 compliance.
Works directly with third party vendor to resolve crewmember accommodation and/or transportation challenges.
Assists with implementation of new Collective Bargaining Agreements (CBAs) and/or software as needed.
Supports pilot new hire onboarding by participating in initiatives as needed, including pilot job shadowing of SOC departments.
Works with members of Flight and Inflight Management to resolve operational challenges and facilitates timely resolutions to minimize disruption to revenue flights and accommodate short notice Leaves of Absence (LOA).
Assist Flight and Inflight with crewmember displacements in conjunction with currency requirements for Management.
Monitors crew member check-ins to minimize delays and cancellations stemming from late or unavailable crews.
Collaborates with SOC Duty Managers, Dispatch Coordinators and Dispatchers to repair disrupted flight schedules and maintain operational integrity, ensuring operational control is maintained when changes impact upcoming flights.
Utilizes Business Intelligence (BI) tools as needed.
Ensures high levels of service are provided to the crew members.
Attendance is considered an essential responsibility.
Adherence to company policies and procedures
Required Competencies:
* High degree of professionalism and ability to keep sensitive information confidential.
* Ability to communicate fluently in English.
Education & Experience:
Required:
High School Diploma or equivalent.
Customer service experience of at least three years.
Ability to multi-task and prioritize in a stressful environment.
Preferred:
Experience with airline scheduling including airline terminology and airline reservation systems.
Ability to manage and prioritize multiple time critical situations at any given time.
Problem solving
Analytical Ability
Interpersonal Skills
Communication Skills
Benefits offered to you:
A comprehensive benefits package which includes health, dental, vision, life and disability insurance, 401(k) retirement plan, and health & wellness incentives.
Flight benefits on our partner carrier(s).
Paid holidays, sick leave and vacation.
$39k-55k yearly est. 8d ago
Scheduling Specialist
Radiology Partners 4.3
Patient access representative job in Waukesha, WI
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This position is full-time working Monday, Wednesday, Thursday and Friday from 8:00am-4:30pm and Tuesday from 11:30am-8:00pm; includes weekend rotation up to four per year.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$28k-32k yearly est. 1d ago
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