Patient access representative jobs in Youngstown, OH

ROLE TITLE: Assistant Registrar Registrar The Assistant Registrar provides technical and analytical support to the Registrar in maintaining accurate academic records and supporting delivery of the curriculum. This role has a particular emphasis on data integrity, processes, and documentation of student records and course schedules. The Assistant Registrar manages functions within the Student Information System (SIS)-including end-of-semester processing, scheduling, athletic eligibility, and ad hoc reporting. In the Registrar's absence, this position represents the office on relevant committees and supervises student workers. * Key Responsibilities Systems, Records Management, and Compliance * Assist in the preparation and maintenance of academic records for all students. * Serve as the liaison between the Registrar's Office and Information Technology Services (ITS). * Support implementation of SIS (Colleague or analogous platform) updates, including data conversion and clean-up. * Ensure compliance with the Family Educational Rights and Privacy Act (FERPA), including oversight of FERPA flag coding. Scheduling * Build the academic schedule in the SIS and transfer data to EMS (or analogous platform), including course sections and room assignments. * Manage registration-related processes such as signature courses, seat caps, and prerequisites. * Provide oversight and support for consortial course registrations. Reporting * Generate and coordinate standard reports tied to Registrar's Office functions (start/end of semester, pre-registration, registration, grading, degree candidates). * Produce ad hoc reports for internal planning, data verification, and compliance. Operational Continuity and Supervision * Fulfill Registrar responsibilities in their absence. * Serve as backup for clerical and registrarial processes. * Assist in training staff. * Hire, train, and supervise student workers. * Experience and Qualifications * Associate's or vocational/technical degree required; Bachelor's degree preferred. * 1-3 years of related experience required; 4-7 years preferred. * Required Knowledge * Proficiency with PC-based applications including: * Microsoft Word * Excel * Ellucian Colleague * Strong data entry skills. * Required Skills * Dependability and attention to detail in a service-oriented, multi-task environment. * Strong organizational skills. * Excellent interpersonal and communication skills. * Ability to maintain a high level of confidentiality. * Compensation Starting salary will be competitive, based on the candidate's qualifications and experience. Expected starting salary: $55,000 annually. * THE HIRING PROCESS Please submit a cover letter, resume, and provide contact information for three references to the Office of Human Resources, Allegheny College, 520 N. Main Street, Meadville, PA 16335 or by e-mail to ************************. Review of applications will begin immediately and will continue until the position is filled. An offer of employment is contingent upon the successful completion of a background check. * ALLEGHENY COLLEGE Allegheny College, founded in 1815, is one of the nation's oldest and most innovative four-year colleges where multidisciplinary learning breaks the conventional mold. It is one of the few colleges in the United States with a unique requirement to choose both a major and minor for graduation, to provide students with a cross-disciplinary path in the sciences and humanities for educational depth and intellectual growth. Located in Meadville, Pennsylvania, Allegheny College is one of 44 colleges featured in Loren Pope's "Colleges That Change Lives." In its 2025 rankings, U.S. News & World Report recognized Allegheny College as one of the country's 100 top national liberal arts colleges - and including in the top 25 Undergraduate Teaching, Undergraduate Research/Creative Projects, First-Year Experience, and Senior Capstone. Allegheny's undergraduate residential education prepares students for successful, meaningful lives by promoting students' intellectual, moral, and social development and encouraging personal and civic responsibility. Allegheny's faculty and staff combine high academic standards and a commitment to the exchange of knowledge with a supportive approach to learning. Graduates are equipped to think critically and creatively, write clearly, speak persuasively, and meet challenges in a diverse, interconnected world. Allegheny College is deeply committed to creating an inclusive community that actively challenges racism, sexism, heterosexism, religious bigotry, and other forms of bias (see Allegheny College Statement of Community). Allegheny College is an Equal Opportunity Employer with a strong commitment to diversity, inclusion, and equity. The College does not discriminate, and will not tolerate discrimination on the basis of race, color, religion, gender, gender identity, gender expression, sexual orientation, age, creed, national/ethnic origin, ancestry, veterans, handicap or disability as those terms are defined under applicable law, or members of other underrepresented groups. Allegheny College is committed to providing access, equal opportunity and reasonable accommodations for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Director of Human Resources Visit the Allegheny College Web Site at ***************** posted 09/23/2025

Join Premier Radiology, Transform your Career and Radiology! Who We Are: Discover Premier Radiology, the gateway to top-tier outpatient imaging in Tennessee! With access to hundreds of board-certified radiologists, we deliver state-of-the-art diagnostic care conveniently. Our mission is clear: providing high-quality, affordable imaging studies right where our patients live and work. From specialized radiologists to skilled technicians, accuracy and patient satisfaction drive us. Along with Radiology Partners, the leading practice in the U.S., we're here to Transform Radiology. What We Offer: Radiology is a team sport, and Radiology Partners is building a community of physicians and support teammates who embody our practice values and believe in our bold mission to transform radiology. Here's why you should join the RP / Premier Radiology team: * Community presence: 20+ clinics across Nashville * Flexible work environment, work/home life balance * Competitive compensation and benefits * Leading the pack in the development of AI tools and technology resources * Opportunities for professional development Premier Radiology is seeking an energetic and customer-focused Patient Service Representative. Summary: The Patient Service Representative will greet patients at our imaging centers and assist them with scheduling of appointments, registering for procedures, maintaining medical records, and other related tasks. This is a vital role for ensuring patient satisfaction. Ideal candidates will need to be service-oriented and considerate of the patient's condition. Desired Professional Skills And Experience * High School or equivalent preferred * Background in healthcare is preferred * Background with Eclinical Works Practice Management System Preferred * Strong organizational skill Radiology Partners is an Equal Employment Opportunity Employer committed to providing equal opportunities in all our employment practices. The Practice prohibits discrimination, harassment, and retaliation in any form based on race; color; religion; genetic information; national origin; sex; sexual orientation; gender identity and expression; pregnancy; age; disability; citizenship status; veteran status; or any other category protected by federal, state, or local laws. CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-verify. Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.

Southwoods Health is hiring Imaging Access Coordinator for Southwoods Imaging in Boardman. The Imaging Access Coordinator will coordinates all imaging access functions including Scheduling, Pre-Service, Registration, Financial Clearance and Reception at the front desk in accordance with facility policies, procedures, philosophy, and objectives for Southwoods Health. Responsible for monitoring and maintaining quality assurance of all registrations for correct demographics, insurance information, to include necessary authorizations to ensure timely billing. Essential Duties: Ensure all imaging access duties are carried out according to facility policies and procedures, efficiently and accurately Responsible for monitoring and maintaining quality assurance of all registrations for correct demographics, insurance information, to include necessary authorizations to ensure timely billing payment of claims Establish and implement, in conjunction with the director of imaging, policies and procedures for all imaging access functions; maintain staff competency requirements; complete all necessary department education and training and ensure adherence to internal policies and procedures Responsible for training and development of staff and adherence to metrics Recommend revisions in imaging access policies and procedures to maintain compliance with federal and state rules and regulations Effectively work with revenue cycle staff on denials management and root cause investigations for denial avoidance Approve payroll, including overtime and requests for time off Complete annual competencies and evaluations for all imaging access staff in a timely manner. Participate in facility committees, meetings, in-services, and activities Ensure all processes at responsible locations maintain compliance with all regulatory agencies Perform other duties as assigned Qualifications: Associate's or Bachelor's degree in Health Information Management or related field (preferred) Training or courses in business office activities, computer skills, and medical terminology Certified Revenue Cycle Representative (CRCR) (preferred) Effective communication skills, ability to problem solve, and great attention to detail Ability to maintain professional demeanor at all times A minimum of 5 years of healthcare revenue cycle experience (preferred) Full-time, 40 hours per week. Schedule varies. Hours of operation: Monday 7:30am-7pm, Tuesday 7:30am-7pm, Wednesday 7:30am-5pm, Thursday 7:30am-5pm, Friday 7:30am-5pm, Saturday 7:30am-12pm. At Southwoods, it's not just about the treatment, but how you're treated. ************************

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position. * URGENT NEED FOR DAYTIME AVAILABILITY/FLEXIBILITY * ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.

Patient Access Representative. Portage Orthopedics - (25000CGJ) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience1+ years Customer Service (Required) 1+ years Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-StreetsboroWork Locations: 9318 St Rt 14 9318 St Rt 14 Streetsboro 44241Job: Administrative SupportOrganization: Specialty_Care_UHMSOSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: Yes, 25 % of the TimeRemote Work: NoJob Posting: Dec 10, 2025, 7:13:11 PM

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Moderate Care Coordinator Job Description Moderate Care Coordinator (Tier 2) Reports to: JCESC Care Coordinator Supervisor Works in collaboration with: Child and Family Team (CFT), other care coordinators and agencies/partnerships to provide Tier 2 services. Term: Full-time position with health care and retirement benefits Salary Range: $40,000- $57,000 Work Location: Blended home office and regional offices with locations in Steubenville and Canton Ohio. Service counties include Belmont, Columbiana, Harrison, Jefferson, Monroe, Stark and Tuscarawas. Travel: Ability to travel within the assigned region, to multiple offices, and home locations with personal vehicle. Most possess reliable transportation valid/active drivers License and proof of insurance. Training: Provided upon employment Position Summary: Provide timely holistic care coordination to children enrolled in OhioRISE, with appropriate expertise to coordinate behavioral, medical, and pharmacy health services, including for children with dual diagnoses (BH/IDD). Will use a wraparound-informed model for members with moderate behavioral health needs. Key Responsibilities and Activities: Use clinical, operational, and technical expertise to manage and provide MCC care coordination. Manage 1915 (c) home and community-based waiver service coordination within federal requirements. Work cooperatively with the CFT and share responsibility for developing, implementing, monitoring, and evaluation a single child and family-centered plan. Actively grow and leverage partnerships with other (non-health) child-serving systems. Conduct outreach to the childs family within one business day of referral to MCC. Complete and submit child and family-centered care plans (initial, changes, transitions) to the OhioRISE plan for review and approval according to standards. Respond to member needs twenty-four hours a day. Approach to Tier 2 Care Coordination Provide structured service planning and care coordination based on wraparound principles, as established by the National Wraparound Initiative including: An initial home-based, comprehensive assessment resulting in the development of the child and family-centered care plan. A CANS assessment once every 180 calendar days or whenever there is a significant change in the members behavioral health needs or circumstances. Convening and facilitating the child and family team. Developing a crisis safety plan. Reviewing the child and family-centered care plan every thirty days or whenever there is a significant change in the members needs or circumstances. Monitoring the child and family centered care plan. Performing referrals and linkages to appropriate services along the continuum of care. Ratio of one MCC to no more than twenty-five OhioRISE members receiving MCC services. Education and qualifications: Minimum of 3 years experience in childrens mental health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers. Background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development. Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems. Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education) MCC care coordinators will complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM. Care coordinators will successfully complete skill and competency-based training to provide MCC. Complete the state-required training program provided by the COE. Abilities Required: Knowledge of human resources, personnel practices and human relations. Ability to work well with individuals with diverse backgrounds and experiences. In addition, the care coordinator should be: Trustworthy, confidential, accessible, objective, not biased. Interested in own professional growth. Working Conditions: travel to service coordination family locations. 260 day contract with benefits

Gateway Rehab has a great opportunity for an Inpatient Registration Coordinator at our Center Township, PA location. In this role, you will provide clerical support to the inpatient team. This position requires consistent evening hours, with the occasional holiday and weekend coverage. Responsibilities Completes administrative requirements with individuals entering residential care. Completes patient consents thoroughly and accurately. Maintains the patient bed board and ensures accurate data entry for all patient level of care changes, including discharges/transfers. Tracks and ensures compliance with PA WITS to report data to SCAs (Single County Authorities). Collaborates with multiple departments (security, nursing, clinical evaluators, therapy, and respective management) to ensure patient-centered care. Required Knowledge and Skills Data entry skills. Strong verbal communication skills. Excellent oral and written communication skills preferred. Strong computer skills preferred. Ability to work on a team, as well as independently given the situation. Requirements High school diploma or GED Preferred Requirements Some college Additional Requirements: A valid driver's license and favorable driving record required. Pass PA Criminal History Record Check. Obtain PA Childline and FBI clearances. Pass Drug Screen. TB Test Work Conditions Office-based Substance Use Disorder Center Gateway Rehab proudly offers competitive wages and benefit packages, along with career advancement opportunities. Join us today! GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging. We value diverse voices and lived experiences that strengthen our mission and impact.

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Moon Township, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Perform administrative and secretarial functions in direct support of the Physician Practice. Position has direct customer contact to obtain accurate demographic and insurance information and to facilitate scheduling the patient for appointments and procedures. Communicate with internal and external customers. Facilitate referrals, authorizations, scheduling, and patient flow through the process. Essential Job Functions * Ensure positive customer service atmosphere and interaction in reception area. * Interact with co-workers and internal customers in a respectful and professional manner. * Process telephone calls and messages promptly, accurately, courteously, and efficiently. * Follow recommended department guidelines for triage and scheduling of patients. * Process patient information. * Interview and pre-register patients at the time of or prior to the visit date. * Enter all information into the billing system per established policies and procedures. * Accurately code visit based on diagnosis given. * Identify coding discrepancies and seek clarification to maximize reimbursement/minimize rejections. * Enter all charges/codes into billing system accurately. * Support financial objectives. * Make every effort to collect payment at the time of visit. * Accurately complete cash sheets. * Deliver cash and cash sheets daily to appropriate place. * Assist in maintaining/decreasing organization/departmental costs. * Facilitate patient access to care. * Schedule patients for appropriate intervals and provider based on protocols. * Assist patient to access specialty care and testing per physician order where applicable by office location. * Provide instructions and directions based on protocols and physician order. * Assist the patient to meet insurance requirements for continued care. * Process referrals in a timely manner. * Coordinate and submit necessary information to obtain timely authorizations. * Demonstrate accountability for professional development. * Act as a patient advocate. * Perform effectively in the role of preceptor/mentor to new hires and/or students. * Demonstrate the ability to solve problems and seek assistance from immediate supervisor when appropriate. * Assist in department's compliance with preparing for annual surveys and/or other regulatory agencies. * Participate in continuous survey readiness for inspections and surveys. * Support performance improvement initiatives within the physician practice. * Assist in data collection as directed by the manager/physician. * Incorporate into practice performance improvement initiatives that have been implemented. * Maintain the environment of care. * Ensure that supplies are replenished daily. * Consistently maintain a clean safe environment. * Cognitive ability to function and concentrate on the essential and specialty functions of the job at a high level. * Achieves thoroughness and accuracy when accomplishing an essential or specialty function of the job. * Ability to think and concentrate for an entire shift. * Other duties as assigned. Required Qualifications * High School Diploma, GED or next level of higher education. * Strong leadership ability, good organizational skills, independent and critical thinking skills, and sound judgment. * Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience. Preferred Qualifications * Previous outpatient office experience. Two years' experience in a medical/billing/fiscal or customer service function strongly preferred. * Medical terminology and third-party health care coverage experience preferred. License, Certification & Clearances * PA Act 34 Pennsylvania Access to Criminal History Clearance. Supervisory Responsibilities * This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department. Position Type/Expected Hours of Work * Regular, consistent, on-site and timely attendance. * Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.). * Travel may be expected locally between IHS locations. LEAN * Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements. Recognizes the necessity of taking ownership of one's own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to IHS's missions, vision and values. AAP/EEO * Independence Health is an Equal Opportunity Employer. It is the policy of Independence Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class. Independence Health will conform to the spirit as well as the letter of all applicable laws and regulations. * Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below. Work Environment Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Extreme Heat x Extreme Cold x Heights x Confined Spaces x Extreme Noise(>85dB) x Mechanical Hazards x Use of Vibrating Tools x Operates Vehicle x Operates Heavy Equipment x Use of Lifting/Transfer Devices x Rotates All Shifts 8 Hours Shifts x x 10-12 Hours Shifts x x On-Call x Overtime(+8/hrs/shift; 40/hrs/wk) x x Travel Between Sites x x Direct Patient Care x x Respirator Protective Equipment x x Eye Protection x x Head Protection (hard hat) x Hearing Protection x Hand Protection x x Feet, Toe Protection x Body Protection x x Latex Exposure x x Solvent Exposure x Paint (direct use) Exposure x Dust (sanding) Exposure x Ethylene Oxide Exposure x Cytotoxic (Chemo) Exposure x Blood/Body Fluid Exposure x Chemicals (direct use) Exposure x Mist Exposure x Wax Stripper (direct use) x Non-Ionizing Radiation Exposure x Ionizing Radiation Exposure x Laser Exposure x Physical Demands When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential - Absolute Necessity. Marginal - Minimal Necessity. Constantly - 5.5 to 8 hours or more or 200 reps/shift. Frequently - 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally - 0.25 to 2.5 hours or 2-32 reps/shift. Rarely - Less than 0.25 hours or less than 2 reps/shift. Physical Condition Essential Marginal Constantly Frequently Occasionally Rarely Never Bending (Stooping) x x Sitting x x Walking x x Climbing Stairs x x Climbing Ladders x Standing x x Kneeling x x Squatting (Crouching) x x Twisting/Turning x x Keyboard/Computer Operation x x Gross Grasp x x Fine Finger Manipulation x x Hand/Arm Coordination x x Pushing/Pulling(lbs. of force) x X Carry x X Transfer/Push/Pull Patients x x Seeing Near w/Acuity x x Feeling (Sensation) x x Color Vision x x Hearing Clearly x x Pulling/Pushing Objects Overhead x x Reaching Above Shoulder Level x x Reaching Forward x x Lifting Floor to Knuckle ### x Lifting Seat Pan to Knuckle ### x Lifting Knuckle to Shoulder ### x Lifting Shoulder to Overhead ### x When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking Medical Clerk to join our team at our program in Coraopolis, PA at our Edward J Zapp Center. Position Overview This clerical role within the medical department is responsible for supporting nursing operations and ensuring smooth scheduling and documentation processes. The Medical Clerk works closely with Nursing Supervisors to assist in the management of medical charts and overall departmental organization. Key Responsibilities: Schedule medical appointments for assigned individuals. Coordinate with Nursing Supervisors regarding medical chart management. Process daily mail and prepare large mailings. Update and maintain Policy and Procedure manuals. Organize and manage office files, including mailing medical charts to families. Order and maintain supplies for the nursing office, as needed. Answer and direct calls within the medical suite. Collaborate with direct service professionals and other departments across the company. Perform additional clerical or administrative duties as assigned. Earn $13.29 or up to $15.29 hour with the selection of the Enhanced Pay Option Position Details We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of our healthcare facility. The Medical Clerk will be responsible for maintaining patient records, scheduling appointments, handling correspondence, and providing general clerical support to medical staff. Earn $18.00 per hour with the selection of the Enhanced Pay option. Position Details We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of our healthcare facility. The Medical Clerk will be responsible for maintaining patient records, scheduling appointments, handling correspondence, and providing general clerical support to medical staff. Key Responsibilities: Greet patients and assist with check-in/check-out procedures Maintain and update patient medical records and files Schedule and confirm patient appointments Answer phones and direct calls to appropriate personnel Process insurance forms and billing information Ensure confidentiality and compliance with HIPAA regulations Perform general office duties such as data entry, filing, scanning, and faxing Assist medical staff with administrative tasks as needed Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you. Insurance Verification Specialist Insurance Verification Specialists are responsible for learning and understanding the entire front-end process to ensure successful service for our patients. The Insurance Verification Specialists works in a fast-paced environment answering inbound calls and making outbound calls. Maybe responsible for obtaining, analyze, and verify the accuracy of information received from referrals, create orders, and or schedule the patient to receive equipment as ordered by their doctor. Insurance Verification Specialists should educate Patients of their financial responsibility when applicable. Job Duties: Develop and maintain working knowledge of current products and services offered by the company. Review all required documentation to ensure accuracy. Maintains an extensive knowledge of different types of payer coverage and insurance policies. Responsible for verifying patient insurance coverage, to ensure necessary procedures are covered by the individual's insurance accurately. Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles. Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required. Resolves any issues with coverage and escalates complicated issues to a Manager. Completes accurate patient demographic and insurance entry into EMR databases. Responsible for entering data in an accurate manner, into EMR databases. To include payer, authorization requirements and coverage limitations and expiration dates as needed Position requires staff to spend extensive amounts of time on the phone or on payer websites with insurance companies. Position requires representative to provide pertinent information regarding patient's coverage. Must be able to navigate through multiple online EMR systems to obtain applicable documentation. Communicate with Customer Service and Management on an on-going basis regarding any noticed trends with insurance companies. Verify insurance carriers are listed in the company's database system, if not request the new carrier is entered. Responsible for contacting patient when documentation received does not meet payer guidelines to provide updates and offer additional options to facilitate the referral process. Meet quality assurance requirements and other key performance metrics. Facilitate resolution on customer complaints and problem solving. Pays attention to detail and has great organizational skills. Actively listens to patients and handle stressful situations with compassion and empathy. Flexible with the actual work and the hours of operation Utilize company provided tools to maintain quality. Some tools may include but are not limited to Authorization Guidelines, Insurance Guidelines, Fee Schedules, NPI (National Provider Identifier), PECOS (the Medicare Provider Enrollment, Chain, and Ownership System) and “How-To” documents Competency, Skills and Abilities: Excellent customer service skills Analytical and problem-solving skills with attention to detail Decision Making Excellent ability to communicate both verbally and in writing. Ability to prioritize and manage multiple tasks. Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction. General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group. Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team. Requirements Minimum Job Qualifications: High School Diploma or equivalent One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry. Senior level requires two (2) years of work-related experience and one (1) year of exact job experience. Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance.

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

Become a part of our caring community and help us put health first As a Patient Care Coordinator, you will: Develop/maintain contact with key hospital, skilled nursing, assisted living facility discharge planning services and/or management to provide ongoing updates on Company's services available in a market. Primarily conduct facility visits at the physicians' request to assist program clinical team in determining eligibility. Ensure effective communication and collaboration with program staff and other field sales resources via weekly meetings. Actively participate in weekly program business development meetings, bringing relevant data, reports, as well as information regarding changes within accounts and referral sources. Assist program in timely processing of physician orders as directed. Use your skills to make an impact Required Experience/Skills: RN/LPN/LVN license. Must have strong knowledge of governmental regulations, Medicare eligibility requirements, comprehensive understanding of potential care plan needs for the patient and coordination of necessary resources. Excellent customer service, account development capabilities, organization, time management, problem-solving, communication and selling skills. Preferred Experience/Skills: Bachelor's of Science in Nursing preferred. A minimum of three years clinical experience preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $59,300 - $80,900 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

UPMC Home Health is hiring a Patient Care Coordinator RN for their Seven Fields office. This is a Monday through Friday, 8:00 AM to 4:30 PM position with rotating weekend shifts. The Patient Care Coordinator is an on-site clinical team member that assists in coordinating care for the assigned team. The Patient Care Coordinator provides care navigation through daily triage and follow up with referral sources, patients, clinicians, and clinical leaders through the management of incoming communication to the Clinical Manager. Responsibilities: * Participates in on-call coverage rotation for the agency. * Oversees the ordering and approval of medical supplies to ensure that all supplies are included on the physician orders and ordered in the appropriate quantity. * Monitors lab results, following up with physicians and team members. * Covers from other Patient Care Coordinators when needed. * Participate in interdisciplinary team conferences as needed. * Performs medication reconciliation on all therapy only cases as needed * Monitors admissions, discharges and re-hospitalizations and communicates with the appropriate clinical liaison(s) or facilities to facilitate continuity of care between settings. * Aids clinical staff in follow up communication with MD offices and referral sources as applicable. * Coordinates all incoming orders associated with census to ensure appropriateness and accuracy and timeliness of care, enters into Medical Record, and coordinates with scheduling as appropriate. * Assists in document control processes, including but not limited to, review of Face-to-Face documentation and physician orders for home health. Reports problems immediately to the Clinical Manager. * Triages and directors all incoming communications during workday hours for the current census assigned and follows up to facilitate appropriate service delivery. * Current Registered Nurse license in Pennsylvania. * One-year recent home health experience preferred. * Must have requisite knowledge of current Home Health Medicare, Medicaid, State and Federal regulations, and Joint Commission accreditation standards. * Provides own transportation and auto insurance and abides by all laws, rules, and recommendations for safe driving while on duty. Maintains a valid driver's license. * Must be able to travel to assigned geographical locations as needed. Licensure, Certifications, and Clearances: * Automotive Insurance * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Driver's License * Registered Nurse (RN) * Act 33 * Act 34 * OAPSA * Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state. UPMC is an Equal Opportunity Employer/Disability/Veteran

The Ed Napleton Automotive Group is looking for our next Automotive Biller. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's Ellwood City CDJR, the Automotive Biller ensures the correct flow of documents from the Finance Department. Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today! The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity. What We Offer: Family Owned and Operated - 90+ years in business! Medical, Dental, Vision Insurance, 401k Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Fantastic Growth Opportunities Job Responsibilities: Ensures proper billing of all vehicles sold from calculating profits, set up receivables/liabilities and calculates sales commissions. Reconcile Dealer Reserve statements and product submissions. Process payments to floor plan institutions. Research and resolve any discrepancies or problems with the billing process. Job Requirements: Automotive Billing experience preferred. High school diploma or equivalent required Experience with CDK preferred but not required. Willingness to undergo a background check in accordance with local law/regulations 18+ years of age or older to comply with the company driving policy We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Referral Scheduling Specialist - Southwoods Executive Centre Southwoods Health is hiring a Referral Scheduling Specialist to work in our Referrals Department in the Southwoods Executive Centre in Boardman, Ohio. The Referral Scheduling Specialist is responsible for processing and following up on referrals to inside and outside physicians as well as handling outbound patient calls with primary responsibility of scheduling encounters. Essential Duties: Schedule patient appointments. Updates patient demographics and registers patients for services using insurance verification software. Send out and maintain records of physician and facility referrals. Gather all information needed to schedule patient. Reaches out to initiating physicians to acquire additional information needed for timely scheduling. Follow up on referrals placed to ensure that patient has been scheduled appropriately. Responsible for managing referral workflow through ARM or other referral worklists. Answer questions and provide information in person and via telephone. Update patient referral information in chart or EMR. Trains and assists other Call Center staff helping with referral duties. Ensure all processes at responsible physician practice maintains compliance with all regulatory agencies. Qualifications: Training or courses in business office activities, computer skills, and medical terminology (preferred). Effective communication skills, ability to problem solve, and great attention to detail. Excellent customer service and de-escalation skills. Ability to maintain professional demeanor at all times, strong ethical and moral principles. 1-2 years' experience handling medical office referrals preferred. Full-time. Monday-Friday. Choose your own schedule 6am-2:30pm, 7am-3:30pm, 7:30am-4pm or 8am-4:30pm. At Southwoods, it's not just about the treatment, but how you're treated. #SWH ************************

Patient Access Representative - Weekends Only - (25000C4O) Description UH Geauga Medical Center - Chardon, OH Emergency Department RegistrationA Brief Overview The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will Do Checking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart. Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances. Assist with completion of various types of paperwork and forms. Effectively work EPIC workques, worklist and inbasket messages. Schedules referrals and follow-up visits. Accurate and timely scanning of documents into EPICAdditional Responsibilities Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency. Actively participates in UH emergency preparedness. Maintains a clean and organized work area. Will be cross-trained to perform other duties as assigned. May be scheduled to work at off-sites. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required)2+ years Customer Service or Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing OccasionallyWalking OccasionallySitting ConstantlyLifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing RarelyStooping RarelyKneeling RarelyCrouching RarelyCrawling RarelyReaching RarelyHandling OccasionallyGrasping OccasionallyFeeling RarelyTalking ConstantlyHearing ConstantlyRepetitive Motions FrequentlyEye/Hand/Foot Coordination FrequentlyTravel Requirements 10% Primary Location: United States-Ohio-ChardonWork Locations: 13207 Ravenna Road 13207 Ravenna Road Chardon 44024Job: Administrative SupportOrganization: Geauga_Medical_CenterSchedule: Part-time Employee Status: Regular - ShiftWeekends OnlyJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Nov 25, 2025, 9:51:50 PM