The patient account manager is employed by hospitals, doctors, clinics, medical billing firms, and medical facilities to handle all matters relating to patient billing and medical insurance claims. You will process the patient's payments and refunds. You will also create suitable payment plans for patients based on their monthly income and financial obligations. The medical insurance providers will be contacted to verify whether the patient's treatments will be covered. You will answer all patient's questions regarding unsettled medical bills, reimbursements, and billing discrepancies. Similarly, you will contact collection agencies or attorneys to initiate the payment collection process in cases of delinquent accounts.
A high school diploma with completion of a post-secondary education program in Medical Office Administration is preferred for this role. Sound knowledge of medical terminology and billing is required. Effective communication skills, both verbal and written, are important for the post. You must have strong analytical and problem-solving skills. The patient account manager earns an average of $55,177 a year.
There is more than meets the eye when it comes to being a Patient Account Manager. For example, did you know that they make an average of $30.97 an hour? That's $64,418 a year!
Between 2018 and 2028, the career is expected to grow 18% and produce 71,600 job opportunities across the U.S.
There are certain skills that many Patient Account Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Technical skills, Detail oriented and Interpersonal skills.
If you're interested in becoming a Patient Account Manager, one of the first things to consider is how much education you need. We've determined that 55.0% of Patient Account Managers have a bachelor's degree. In terms of higher education levels, we found that 8.8% of Patient Account Managers have master's degrees. Even though most Patient Account Managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Patient Account Manager. When we researched the most common majors for a Patient Account Manager, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Patient Account Manager resumes include Master's Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become a Patient Account Manager. In fact, many Patient Account Manager jobs require experience in a role such as Office Manager. Meanwhile, many Patient Account Managers also have previous career experience in roles such as Account Representative or Patient Access Representative.