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What is a Patient Account Manager

The patient account manager is employed by hospitals, doctors, clinics, medical billing firms, and medical facilities to handle all matters relating to patient billing and medical insurance claims. You will process the patient's payments and refunds. You will also create suitable payment plans for patients based on their monthly income and financial obligations. The medical insurance providers will be contacted to verify whether the patient's treatments will be covered. You will answer all patient's questions regarding unsettled medical bills, reimbursements, and billing discrepancies. Similarly, you will contact collection agencies or attorneys to initiate the payment collection process in cases of delinquent accounts.

A high school diploma with completion of a post-secondary education program in Medical Office Administration is preferred for this role. Sound knowledge of medical terminology and billing is required. Effective communication skills, both verbal and written, are important for the post. You must have strong analytical and problem-solving skills. The patient account manager earns an average of $55,177 a year.

There is more than meets the eye when it comes to being a Patient Account Manager. For example, did you know that they make an average of $30.97 an hour? That's $64,418 a year!

Between 2018 and 2028, the career is expected to grow 18% and produce 71,600 job opportunities across the U.S.

What Does a Patient Account Manager Do

There are certain skills that many Patient Account Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Technical skills, Detail oriented and Interpersonal skills.

How To Become a Patient Account Manager

If you're interested in becoming a Patient Account Manager, one of the first things to consider is how much education you need. We've determined that 55.0% of Patient Account Managers have a bachelor's degree. In terms of higher education levels, we found that 8.8% of Patient Account Managers have master's degrees. Even though most Patient Account Managers have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a Patient Account Manager. When we researched the most common majors for a Patient Account Manager, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Patient Account Manager resumes include Master's Degree degrees or High School Diploma degrees.

You may find that experience in other jobs will help you become a Patient Account Manager. In fact, many Patient Account Manager jobs require experience in a role such as Office Manager. Meanwhile, many Patient Account Managers also have previous career experience in roles such as Account Representative or Patient Access Representative.

What is the right job for my career path?

Tell us your goals and we'll match you with the right jobs to get there.

And if you’re looking for a job, here are the five top employers hiring now:

  1. Community Health Systems Jobs (5)
  2. CHRISTUS Health Jobs (6)
  3. Rotech Healthcare Jobs (7)
  4. HCA Healthcare Jobs (17)
  5. Encompass Health Jobs (4)
Average Salary
$64,418
Average Salary
Job Growth Rate
18%
Job Growth Rate
Job Openings
161,363
Job Openings
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Patient Account Manager Career Paths

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Average Salary for a Patient Account Manager

Patient Account Managers in America make an average salary of $64,418 per year or $31 per hour. The top 10 percent makes over $88,000 per year, while the bottom 10 percent under $46,000 per year.
Average Salary
$64,418
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5 Patient Account Manager Resume Examples

Learn How To Write a Patient Account Manager Resume

At Zippia, we went through countless Patient Account Manager resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Patient Account Manager Resume Examples And Templates

And if you’re looking for a job, here are the five top employers hiring now:

  1. Community Health Systems Jobs (5)
  2. CHRISTUS Health Jobs (6)
  3. Rotech Healthcare Jobs (7)
  4. HCA Healthcare Jobs (17)
  5. Encompass Health Jobs (4)

Choose From 10+ Customizable Patient Account Manager Resume templates

Zippia allows you to choose from different easy-to-use Patient Account Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Patient Account Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Patient Account Manager Resume

Patient Account Manager Demographics

Patient Account Manager Gender Distribution

Male
Male
20%
Female
Female
80%

After extensive research and analysis, Zippia's data science team found that:

  • Among Patient Account Managers, 79.8% of them are women, while 20.2% are men.

  • The most common race/ethnicity among Patient Account Managers is White, which makes up 67.7% of all Patient Account Managers.

  • The most common foreign language among Patient Account Managers is Spanish at 71.0%.

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Patient Account Manager Education

Patient Account Manager Majors

39.9 %

Patient Account Manager Degrees

Bachelors

55.0 %

Associate

21.7 %

Masters

8.8 %

Top Colleges for Patient Account Managers

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

3. University of Michigan - Ann Arbor

Ann Arbor, MI • Private

In-State Tuition
$15,262
Enrollment
30,079

4. Stanford University

Stanford, CA • Private

In-State Tuition
$51,354
Enrollment
7,083

5. University of North Carolina at Chapel Hill

Chapel Hill, NC • Private

In-State Tuition
$8,987
Enrollment
18,946

6. Duke University

Durham, NC • Private

In-State Tuition
$55,695
Enrollment
6,596

7. SUNY Stony Brook

Stony Brook, NY • Private

In-State Tuition
$9,625
Enrollment
17,407

8. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

9. University of California, Irvine

Irvine, CA • Private

In-State Tuition
$13,700
Enrollment
29,722

10. University of Virginia

Charlottesville, VA • Private

In-State Tuition
$17,653
Enrollment
16,405
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Top Skills For a Patient Account Manager

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.9% of Patient Account Managers listed Customer Service on their resume, but soft skills such as Technical skills and Detail oriented are important as well.

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Top Patient Account Manager Employers

Most Common Employers For Patient Account Manager

RankCompanyZippia ScoreAverage Patient Account Manager SalaryAverage Salary
1$77,616
2
2.Visiting Nurse Association
$72,986
3$67,525
4$67,446
5$66,581
6
6.Century Bank and Trust
$66,505