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Become A Patient Account Manager

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Working As A Patient Account Manager

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Guiding, Directing, and Motivating Subordinates
  • Coaching and Developing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $93,100

    Average Salary

What Does A Patient Account Manager Do At Tenet Healthcare

* RESPONSIBILITIES** _include the following.
* Other duties may be assigned_ .
* Ensures compliance with state and federal laws and regulations.
* Maintains a thorough understanding of health insurance and government programs, where necessary.
* Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.
* Monitors collection processes to determine cash flow improvement opportunities.
* Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors.
* Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols.
* Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards.
* Manages desk assignments to meet employee productivity and collection efforts across all client facilities.
* SUPERVISORY RESPONSIBILITIES
* If direct report positions are listed below, the following responsibilities will be performed in accordance with guidelines, policies and procedures and applicable laws.
* Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems._
* No.
* Direct Reports (incl, titles):
* Patient Acct Reps, Sr Patient Acct Reps, Lead Patient Acct Reps, and Patient Acct Supervisors
* No.
* Indirect Reports (incl. titles):** n/a
* KNOWLEDGE

What Does A Patient Account Manager Do At Alameda Health System

* Plans, organizes, directs and controls patient admissions, patient financial services, and the billing and collection of patient accounts.
* Analyzes federal, state, and county program requirements; implements changes to operating systems in order to conform to them or to improve patient accounting.
* Develops and implements operating procedures to improve the operation of the units; recommends and implements systems modifications.
* Assures that all hospital billing is coordinated in a timely fashion and that bills are mailed out promptly.
* Directs the adjustment, extended payment agreements, and implementation and settlement of hospital accounts; directs and oversees for the appropriate transfer of uncollectible patient accounts to central collections.
* Confers with other department heads and supervisory personnel, on policy, procedures, and personnel; plans and implements coordinated staff development and training programs.
* Completes studies and makes recommendations to improve the flow of financial information and/or viability in the hospital.
* Maintains and coordinates activities with Accounting and Utilizations Review Department.
* May represent superiors in contact with governmental and community agencies

What Does A Patient Account Manager Do At Bioscrip, Inc.

Management responsibility for all Patient Onboarding staff; may direct subordinate supervisors

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How To Become A Patient Account Manager

Financial managers typically have a bachelor’s degree and 5 years or more of experience in another business or financial occupation, such as an accountant, securities sales agent, or financial analyst.

Education

A bachelor's degree in finance, accounting, economics, or business administration is often the minimum education needed for financial managers. However, many employers now seek candidates with a master’s degree, preferably in business administration, finance, or economics. These academic programs help students develop analytical skills and learn financial analysis methods and software.

Licenses, Certifications, and Registrations

Professional certification is not required, but some financial managers still get it to demonstrate a level of competence. The CFA Institute confers the Chartered Financial Analyst (CFA) certification to investment professionals who have at least a bachelor’s degree, 4 years of work experience, and pass three exams. The Association for Financial Professionals confers the Certified Treasury Professional credential to those who pass an exam and have a minimum of 2 years of relevant experience.

Work Experience in a Related Occupation

Financial managers usually have experience in another business or financial occupation. For example, they may have worked as a loan officer, accountant, securities sales agent, or financial analyst. 

In some cases, companies provide formal management training programs to help prepare highly motivated and skilled financial workers to become financial managers.

Important Qualities

Analytical skills. Financial managers increasingly are assisting executives in making decisions that affect their organization, a task which requires analytical ability.

Communication skills. Excellent communication skills are essential because financial managers must explain and justify complex financial transactions.

Detail oriented. In preparing and analyzing reports such as balance sheets and income statements, financial managers must be precise and attentive to their work in order to avoid errors.

Math skills. Financial managers must be skilled in math, including algebra. An understanding of international finance and complex financial documents also is important.

Organizational skills. Financial managers deal with a range of information and documents and so they must stay organized to do their jobs effectively.

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Patient Account Manager jobs

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Patient Account Manager Career Paths

Patient Account Manager

Patient Account Manager Demographics

Gender

  • Female

    79.7%
  • Male

    19.0%
  • Unknown

    1.3%

Ethnicity

  • White

    81.7%
  • Hispanic or Latino

    10.0%
  • Asian

    6.3%
  • Unknown

    1.4%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    71.4%
  • Italian

    7.1%
  • Carrier

    7.1%
  • Tagalog

    7.1%
  • Filipino

    7.1%
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Patient Account Manager

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Patient Account Manager Education

Patient Account Manager

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Top Skills for A Patient Account Manager

PatientAccountRepresentativesFinancialReportsMedicare/MedicaidAccountsReceivablesCustomerServiceComplianceFollow-UpClinicalStaffSuperviseInsuranceVerificationBusinessOfficeHealthcareDataEntryInsuranceClaimsRevenueCycleHipaaCPTPaymentPlansMedicalRecordsStaffMembers

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Top Patient Account Manager Skills

  1. Patient Account Representatives
  2. Financial Reports
  3. Medicare/Medicaid
You can check out examples of real life uses of top skills on resumes here:
  • Managed 12 patient account representatives; varied duties as assigned by Director
  • Prepared accounts receivable analysis and other monthly statistical/financial reports.
  • Reviewed documentation to ensure compliance with Medicare/Medicaid billing regulations and documentation guidelines.
  • Assisted in ownership transfer of acquisitions including due diligence review of accounts receivables/aging.
  • Developed new and modified administrative program work methods for delivering superior customer service and patient care.

Top Patient Account Manager Employers

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Patient Account Manager Videos

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