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Patient account manager resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a patient account manager resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in patient account manager-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the patient account manager position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some patient account manager interviews.

Here are example skills to include in your “Area of Expertise” on a patient account manager resume:

  • Patients
  • Customer Service
  • Patient Accounts
  • Revenue Cycle
  • Patient Care
  • Patient Registration
  • Meditech
  • Insurance Verification
  • HIPAA
  • Medicaid
  • Cycle Management
  • Financial Counselors
  • Patient Satisfaction
  • Compassion
  • Customer Satisfaction
  • QA
  • Process Improvement
  • Patient Complaints
  • CPT
  • Departmental Policies
  • Insurance Coverage
  • Medical Billing
  • Direct Reports
  • Corrective Action
  • Surgery
  • Patient Flow
  • POS
  • Front Desk
  • Accounts Receivables
  • Medical Claims

Zippia’s AI can customize your resume for you.

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How to structure your work experience

A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.

  1. Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
  2. Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.

How to write patient account manager experience bullet points

Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.

Use the XYZ formula for your work experience bullet points. Here's how it works:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

This creates bullet points that read Achieved X, measured by Y, by doing Z.

Here are effective examples from patient account manager resumes:

Work history example #1

Patient Account Manager

C.H. Robinson

  • Supported healthcare initiatives through National account agreements with established contracts of specialized product groups.
  • Assisted doctors' offices and hospitals with scheduling procedures, obtaining insurance information and authorizing procedures.
  • Identified issues and research alternative insurance or payment options, while navigating and updating various patient accounting systems.
  • Revised and developed departmental policies and procedures.
  • Maintained HIPAA, OSHA, CLIA, DEA, HAZMAT and N.Y. State Dept.

Work history example #2

Staff Nurse

Mercy Medical Center

  • Learned to scrub into cases and can first scrub a small amount of them and can second scrub many cases.
  • Cared for women 16yrs of age and up pre and postoperatively with various gynecologic conditions and surgeries.
  • Worked a combination of 7A-3P and 3P-11P on a general MED/SURG unit that had 28 beds.
  • Provided nursing care to patients from ICU.
  • Provided expert nursing care to patients experiencing a variety of acute medical and surgical problems in the ICU setting.

Work history example #3

Supervisor, Patient Access

Children's Healthcare of Atlanta

  • Worked closely with Surgeons and their staff regarding adherence to OR Scheduling Policies and Procedures and OR Block Time Utilization Guidelines.
  • Developed and implemented new or improved procedures and processes which were customer focused to provide an optimum level of service.
  • Quoted ICD9's and CPT's codes for patient procedures, and exams from Dr's scripts and referrals
  • Collaborated with management to implement department policies and procedures for collections and billing.
  • Created standard operating procedures and protocols.

Work history example #4

Billing Office Manager

State Farm

  • Increased agency's growth two-folds through pivoting sales and earnest retention.
  • Assigned workload, increased performance through coaching, and met expected goals on a regular basis.
  • Trained new Employees on HIPAA, OSHA, Medicaid rules, Insurance Regulations and Protocols.
  • Provided technical support for hardware and communications errors and Local Area / Wide Area (LAN/WAN) support.
  • Prepared bi-weekly payroll and federal tax deposits.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

Employers are looking for a few things when looking at the Education section of your resume:
  • The highest degree you have achieved.
  • TWhere you attended school, and the dates (Although if you graduated some time ago, leave the date off to avoid ageism)
  • TField of study
  • TAny honors, relevant coursework, achievements, or pertinent activities

Here are some examples of good education entries from patient account manager resumes:

Master's Degree in business

DeVry University, Oakbrook Terrace, IL

2000 - 2001

Master's Degree in health care administration

DeVry University, Oakbrook Terrace, IL

2004 - 2005

Highlight your patient account manager certifications on your resume

If you have any additional certifications or education-like achievements, add them to the education section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your patient account manager resume:

  1. Certified Billing and Coding Specialist (CBCS)
  2. Certified Healthcare Access Manager (CHAM)
  3. Certified Medical Office Manager (CMOM)
  4. Managed Healthcare Professional (MHP)
  5. Certified Revenue Cycle Professional (CRCP)
  6. Certified Management Accountant (CMA)

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