FIND PERSONALIZED JOBS
Sign up to Zippia and discover your career options with your personalized career search.
Sorry, we can't find that. Please try a different city or state.
APPLY NOW
Apply Now
×
FIND
PERSONALIZED JOBS

Sorry, we can't find that. Please try a different city or state.

CONTENT HAS
BEEN UNLOCKED
Close this window to view unlocked content
or
find interesting jobs in

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign Up

SIGN UP TO UNLOCK CONTENT

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Forgot Password?

Don't have an account? Sign Up

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Log In

Log In to Save

Sign Up to Save

Sign Up to Dismiss

Sign up to save the job and get personalized job recommendations.

Sign up to dismiss the job and get personalized job recommendations.

or

The email and password you specified are invalid. Please, try again.

Email and password are mandatory

Already have an account? Log in

reset password

Enter your email address and we will send you a link to reset your password.

Back to Log In

Company Saved

Answer a few questions and view jobs at that match your preferences.

Where do you want to work?

Job Saved

See your Saved Jobs now

or

find more interesting jobs in

Job Dismissed

Find better matching jobs in

Your search has been saved!

Become A Patient Accounts Clerk

Where do you want to work?

To get started, tell us where you'd like to work.
Sorry, we can't find that. Please try a different city or state.

Working As A Patient Accounts Clerk

  • Documenting/Recording Information
  • Performing for or Working Directly with the Public
  • Getting Information
  • Assisting and Caring for Others
  • Establishing and Maintaining Interpersonal Relationships
  • Deal with People

  • Unpleasant/Angry People

  • $28,000

    Average Salary

What Does A Patient Accounts Clerk Do

Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.

Duties

Customer service representatives typically do the following:

  • Listen to customers’ questions and concerns, and provide answers or responses
  • Provide information about products and services
  • Take orders, calculate charges, and process billing or payments
  • Review or make changes to customer accounts
  • Handle returns or complaints
  • Record details of customer contacts and actions taken
  • Refer customers to supervisors or more experienced employees

Customer service representatives answer questions or requests from customers or the public. They typically provide services by phone, but some also interact with customers face to face, by email, or live chat.

The specific duties of customer service representatives vary by industry. For example, representatives who work in banks may answer customers’ questions about their accounts. Representatives who work for utility and communication companies may help customers with service problems, such as outages. Those who work in retail stores often handle returns, process refunds, and help customers locate items. Some representatives make changes to customers’ accounts, such as updating addresses or canceling orders. Although selling is not their main job, some representatives may help generate sales while providing information about a product or service.

Customer service representatives typically use a telephone, computer, and other office equipment. For example, representatives who work in call centers answer phone calls and use computers to review and select standard responses from a list of options. Those employed in retail stores use registers to process returns or orders.

Show More

Show Less

How To Become A Patient Accounts Clerk

Customer service representatives typically need a high school diploma and receive on-the-job training to learn the specific skills needed for the job. They should be good at communicating and interacting with people and have some experience using computers.

Education

Customer service representatives typically need a high school diploma.

Training

Customer service representatives usually receive short-term on-the-job training, lasting 2 to 3 weeks. Those who work in finance and insurance may need several months of training to learn more complicated financial regulations.

General customer-service training may focus on procedures for answering questions, information about a company’s products and services, and computer and telephone use. Trainees often work under the guidance of an experienced worker for the first few weeks of employment.

In certain industries, such as finance and insurance, customer service representatives must remain current with changing regulations.

Licenses, Certifications, and Registrations

Customer service representatives who provide information about finance and insurance may need a state license. Although licensing requirements vary by state, they usually include passing a written exam. Some employers and organizations may provide training for these exams.

Important Qualities

Communication skills. Customer service representatives must be able to provide information in writing, by phone, or in person so that customers can understand them.

Customer-service skills. Representatives help companies retain customers by answering their questions and complaints in a helpful and professional manner.

Interpersonal skills. Representatives should be able to create positive interactions with customers.

Listening skills. Representatives must listen carefully and understand a customer’s situation in order to assist them.

Patience. Representatives should be patient and polite, especially when interacting with dissatisfied customers.

Problem-solving skills. Representatives must determine solutions to a customer’s problem. By resolving issues effectively, representatives contribute to customer loyalty and retention.

Show More

Show Less

Do you work as a Patient Accounts Clerk?

Send To A Friend

Patient Accounts Clerk Jobs

NO RESULTS

Aw snap, no jobs found.

Add To My Jobs

Patient Accounts Clerk Career Paths

Patient Accounts Clerk
Account Representative Account Executive Office Manager
Practice Manager
9 Yearsyrs
Account Representative Medical Coder Office Manager
Accounts Receivable Manager
6 Yearsyrs
Account Representative Consultant Office Manager
Business Office Manager
7 Yearsyrs
Billing Specialist Team Leader Case Manager
Nursing Director
9 Yearsyrs
Billing Specialist Team Leader Customer Service Manager
Call Center Manager
6 Yearsyrs
Billing Specialist Team Leader Director
Administrative Director
8 Yearsyrs
Medical Assistant Registered Nurse Registered Nurse Supervisor
Nurse Manager
9 Yearsyrs
Medical Assistant Patient Care Coordinator Case Manager
Clinical Manager
8 Yearsyrs
Medical Assistant Office Administrator Executive Assistant
Office Manager Of Human Resources
6 Yearsyrs
Secretary Consultant Case Manager
Director Of Admissions
7 Yearsyrs
Secretary Medical Records Clerk Medical Coder
Billing Manager
7 Yearsyrs
Secretary Medical Transcriptionist Medical Coder
Billing Office Manager
6 Yearsyrs
Certified Nursing Assistant Service Assistant Service Supervisor
Patient Services Manager
7 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Nursing Director
Patient Relations Director
10 Yearsyrs
Certified Nursing Assistant Administrator Business Office Manager
Revenue Manager
8 Yearsyrs
Patient Access Representative Reimbursement Specialist Billing Supervisor
Patient Account Manager
7 Yearsyrs
Patient Access Representative Patient Service Representative
Supervisor, Patient Access
6 Yearsyrs
Show More
Share

Do you work as a Patient Accounts Clerk?

Help others decide if this is a good career for them

Average Length of Employment
Insurance Clerk 3.3 years
Patient Registrar 2.8 years
Registration Clerk 2.7 years
Admitting Clerk 2.6 years
Admissions Clerk 2.5 years
Patient Liaison 2.4 years
Top Careers Before Patient Accounts Clerk
Cashier 11.7%
Clerk 4.0%
Secretary 3.5%
Internship 3.5%
Top Careers After Patient Accounts Clerk
Cashier 6.0%
Secretary 3.3%
Teacher 2.0%

Do you work as a Patient Accounts Clerk?

How Would You Rate The Salary Of a Patient Accounts Clerk?

Have you worked as a Patient Accounts Clerk? Help other job seekers by rating your experience as a Patient Accounts Clerk.

Top Skills for A Patient Accounts Clerk

  1. Insurance Companies
  2. Patient Care
  3. Medical Records
You can check out examples of real life uses of top skills on resumes here:
  • Served as the liaison between University of Kentucky insurance companies and AdminaStar Federal to determine resolutions for patients.
  • Served as key point of contact for provider to specialist referrals for continuation of patient care.
  • Verified patient insurance eligibility and updated data in electronic medical records.
  • Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments.
  • Admitted patients to outpatient imaging centers and emergency room registration.

Patient Accounts Clerk Demographics

Gender

Female

75.5%

Male

12.4%

Unknown

12.0%
Ethnicity

White

61.6%

Hispanic or Latino

16.6%

Black or African American

12.7%

Asian

5.7%

Unknown

3.4%
Show More
Foreign Languages Spoken

Spanish

85.0%

Samoan

5.0%

Carrier

5.0%

French

5.0%
Show More

Patient Accounts Clerk Education

Schools

University of Phoenix

22.9%

Washtenaw Community College

11.4%

Pellissippi State Community College

4.8%

Stark State College

4.8%

Snead State Community College

4.8%

Kaplan University

4.8%

Marshall University

3.8%

University of Kentucky

3.8%

Wallace State Community College - Hanceville

3.8%

Baker College

3.8%

Strayer University

3.8%

Essex County College

3.8%

Capella University

3.8%

Troy University

2.9%

American River College

2.9%

Ultimate Medical Academy - Clearwater

2.9%

Jefferson Community College

2.9%

Ashford University

2.9%

Middle Tennessee State University

2.9%

West Kentucky Community and Technical College

2.9%
Show More
Majors

Health Care Administration

22.4%

Business

19.3%

Accounting

9.5%

Nursing

8.8%

Medical Assisting Services

7.9%

General Studies

3.4%

Psychology

3.2%

Computer Science

3.0%

Liberal Arts

2.2%

Human Resources Management

2.2%

Management

2.1%

Public Health

1.9%

Social Work

1.9%

Education

1.9%

Nursing Assistants

1.9%

Elementary Education

1.9%

Criminal Justice

1.9%

Medical Technician

1.9%

Cosmetology

1.5%

Secretarial And Administrative Science

1.5%
Show More
Degrees

Other

37.1%

Bachelors

22.5%

Associate

18.2%

Certificate

9.7%

Diploma

5.8%

Masters

5.4%

License

0.7%

Doctorate

0.5%
Show More

Job type you want
Full Time
Part Time
Internship
Temporary

How Would You Rate Working As a Patient Accounts Clerk?

Are you working as a Patient Accounts Clerk? Help us rate Patient Accounts Clerk as a Career.

Top Patient Accounts Clerk Employers

Show More

Jobs From Top Patient Accounts Clerk Employers

Related to your recently viewed content