Patient account clerks ensure that the billing aspect of healthcare runs smoothly. They do this by verifying healthcare charges against established rates for diagnosis, treatment, services, and supplies and then using the automated billing system to facilitate reimbursement from insurers. Some of the duties that these clerks perform on the job include collecting medical and patient data, submitting claims to various payment sources, and maintaining communication with patients and third-party reimbursors.
Individuals working in this role need to know medical terminology used in billing, maintain confidentiality, interpret, apply regulations, policies, and procedures. These clerks also need to have good communication skills, as they will often have to elicit highly personal and sensitive information from patients.
If you would like to work as a patient account clerk, you'll typically need a high school diploma or GED plus 1-2 years experience in a medical or healthcare setting. Some employers prefer candidates with a relevant Associate's degree in health information technology or other related fields.
There is more than meets the eye when it comes to being a patient accounts clerk. For example, did you know that they make an average of $14.43 an hour? That's $30,012 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
There are certain skills that many patient accounts clerks have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed computer skills, listening skills and patience.
When it comes to the most important skills required to be a patient accounts clerk, we found that a lot of resumes listed 19.6% of patient accounts clerks included insurance companies, while 15.6% of resumes included medical records, and 8.9% of resumes included patient demographics. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the patient accounts clerk job title. But what industry to start with? Most patient accounts clerks actually find jobs in the health care and professional industries.
If you're interested in becoming a patient accounts clerk, one of the first things to consider is how much education you need. We've determined that 26.3% of patient accounts clerks have a bachelor's degree. In terms of higher education levels, we found that 3.4% of patient accounts clerks have master's degrees. Even though some patient accounts clerks have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a patient accounts clerk. When we researched the most common majors for a patient accounts clerk, we found that they most commonly earn associate degree degrees or bachelor's degree degrees. Other degrees that we often see on patient accounts clerk resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become a patient accounts clerk. In fact, many patient accounts clerk jobs require experience in a role such as cashier. Meanwhile, many patient accounts clerks also have previous career experience in roles such as customer service representative or receptionist.