Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobs

Skills

EducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesJob OutlookCompareEntry Level jobsFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Patient accounts clerk skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical patient accounts clerk skills. We ranked the top skills for patient accounts clerks based on the percentage of resumes they appeared on. For example, 24.2% of patient accounts clerk resumes contained patients as a skill. Continue reading to find out what skills a patient accounts clerk needs to be successful in the workplace.

15 patient accounts clerk skills for your resume and career

1. Patients

Here's how patient accounts clerks use patients:
  • Served as the liaison between University of Kentucky insurance companies and AdminaStar Federal to determine resolutions for patients.
  • Worked in Day Surgery setting gathering demographic and insurance information and processing patients charts.

2. Medical Terminology

Here's how patient accounts clerks use medical terminology:
  • Demonstrated a thorough understanding of medical terminology.
  • Oversee hospital wide chart audits medical terminology and ICD-9 codes and CRT.

3. Patient Demographics

Patient demographics carry basic information about a patient admitted to a healthcare facility. These demographics help in patient identification and allow the hospital management to categorize the information. This characterization helps in making the process of statistical analysis easy. Patient demographics normally include; date of birth, gender, ethnicity, sex, address, contact information, and medical history.

Here's how patient accounts clerks use patient demographics:
  • Collect and update patient demographics for admission to Emergency Department and Hospital.
  • Input patient demographic and billing information from encounters into the information system.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how patient accounts clerks use customer service:
  • Fast paced environment, customer service environment.
  • Provide effective quality customer service and practice support through a variety of general office duties including scheduling, registration and billing.

5. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how patient accounts clerks use data entry:
  • Verified complete demographic and insurance information to ensure accurate data entry.
  • Prepare electronic Medicare payments for data entry.

6. PBX

PBX represents Private Branch Exchange, which is a private phone network utilized inside an organization or association. The clients of the PBX telephone framework can call internally (inside their organization) and remotely (with the rest of the world), utilizing diverse correspondence stations like Voice over IP or ISDN.

Here's how patient accounts clerks use pbx:
  • Operated PBX Switch-bored hospital telephone system.
  • Provided departmental support as PBX operator.

Choose from 10+ customizable patient accounts clerk resume templates

Build a professional patient accounts clerk resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your patient accounts clerk resume.

7. Insurance Verification

Here's how patient accounts clerks use insurance verification:
  • Organized and implemented the Scheduling and Insurance Verification Department, which is still operating and productively functioning.
  • Collect patient data like information on treatment, diagnosis, eligibility as well as insurance verification.

8. Patient Accounts

Patient accounts are a part of a hospital information system that is used for storing financial data, keeping a record of healthcare costs, and providing information regarding patient billing. It deals with the financial aspects of the healthcare setting.

Here's how patient accounts clerks use patient accounts:
  • Promoted to centralized patient account billing representative overseeing three offices with multiple physicians.
  • Assigned to temporary position with Southeast Alabama Medical Center Patient Accounts Department.

9. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how patient accounts clerks use patient care:
  • Maintained contact with other staff members including nurses, physicians, unit clerks, to provide the best patient care.
  • Served as key point of contact for provider to specialist referrals for continuation of patient care.

10. Insurance Benefits

Here's how patient accounts clerks use insurance benefits:
  • Verify insurance benefits, provide financial counseling, and processes charges.
  • Reviewed all EOBS daily, then called on denials as needed; also verified insurance benefits and pre-certified surgeries.

11. Schedule Appointments

Here's how patient accounts clerks use schedule appointments:
  • Schedule appointments, verifying insurance coverage, fee collection and reconciliation.
  • Schedule appointments within a convoluted electronic scheduling system, set up new patient account and daily appointment management for multiple providers.

12. Medicaid

Here's how patient accounts clerks use medicaid:
  • Investigated commercial health insurances, Medicare Coverage, Medicare Supplemental insurances and Medicaid for active patient coverage.
  • Verify accuracy of billing data and revise any errors on Medicare, Medicaid and Commercial Claims.

13. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how patient accounts clerks use hippa:
  • Scan insurance cards, identification cards, HIPPA, Power of Attorneys, Living Wills.
  • Adhered to all company policies, processes and procedures in compliance with HIPPA.

14. Computer System

Here's how patient accounts clerks use computer system:
  • Utilized an in-house collection computer system used for collecting patient balances.
  • Processed any late billings for corrected information in computer system.

15. Payment Arrangements

Here's how patient accounts clerks use payment arrangements:
  • Collaborated with collections department generating reports, letters and negotiating payment arrangements.
  • Collect co-payments and/or provide assistance with setting up payment arrangements.
top-skills

What skills help Patient Accounts Clerks find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of patient accounts clerk skills to add to your resume

The most important skills for a patient accounts clerk resume and required skills for a patient accounts clerk to have include:

  • Patients
  • Medical Terminology
  • Patient Demographics
  • Customer Service
  • Data Entry
  • PBX
  • Insurance Verification
  • Patient Accounts
  • Patient Care
  • Insurance Benefits
  • Schedule Appointments
  • Medicaid
  • Hippa
  • Computer System
  • Payment Arrangements
  • Phone Calls
  • Emergency Room
  • Insurance Coverage
  • Office Equipment
  • Insurance Eligibility
  • Patient Registration
  • HIPAA
  • Medical Billing
  • Hospital Policies
  • Telephone Calls
  • CPT
  • Insurance Claims
  • Patient Payments
  • Patient Billing
  • Patient Insurance
  • Insurance Carriers
  • Medical Charts
  • Party Billing
  • Patient Appointments
  • Physician Orders
  • Insurance Cards
  • Meditech
  • Account Balances
  • Front Desk
  • Radiology
  • Patient Charts
  • Credit Card Payments
  • Outpatient Procedures
  • A/R
  • Outpatient Services
  • Multi-Line Phone System
  • ICD-9
  • EOB
  • Epic

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs