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Patient administration specialist full time jobs - 83 jobs

  • Construction & Commissioning Scheduler

    Blackrock Resources LLC 4.4company rating

    New Albany, OH

    You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please. Schedule: Full-time | On-site presence required Industry: Industrial/Power/Data Center Construction We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery. What You'll Do: Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases. Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable. Track progress, analyze variances, and recommend adjustments to keep projects on target. Generate look-ahead schedules, performance reports, and updates for leadership and client reviews. Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health. Align construction and commissioning activities for smooth transitions and seamless project closeouts. What You Bring: Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience). 5+ years of experience scheduling large-scale industrial, data center, or power generation projects. Strong command of Primavera P6. Proven track record supporting both construction and commissioning phases. Excellent communication, organizational, and analytical skills. Ability to work on-site in New Albany, Ohio. Preferred Experience: EPC or large-scale construction background. Knowledge of commissioning processes and turnover documentation. Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools. If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
    $65k-91k yearly est. 2d ago
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  • Patient Coordinator - ASC, Ivy Point

    Cincinnati Eye Institute 4.4company rating

    Columbus, OH

    Company: Cincinnati Eye Institute ASC (Surgery Center) Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located at our Ivy Point location (Eastgate area). A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $30k-35k yearly est. Auto-Apply 1d ago
  • Hospital Based Bilingual Patient Advocate

    Elevate Patient Financial Solution

    Columbus, OH

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Columbus, OH, with a Monday-Friday schedule from 8:00 AM to 4:30 PM. Holiday coverage is possible based on client needs. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123
    $30k-38k yearly est. 10d ago
  • Patient Onboarding Specialist

    Andhealth

    Columbus, OH

    Central Scheduling Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve. We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the "Front Door" to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work. What you'll do in the role: * Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment. * Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision. * Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action. * Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patients care team. * Deliver a "Wow" experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach. * Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step. * Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department. * Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation. * Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them. Education & Licensure Requirements: * Bachelor's degree preferred but not required. Other Skills or Qualifications: * Background in healthcare. * Strong communication skills. * Excellent relationship building skills. Here's what we'd like to offer you: * Equal investment and support for our people and patients. * A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly. * The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together. * A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer. * We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally. * Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more. Supervisory Responsibilities: * None Work Environment: The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * The noise level in the work environment is usually quiet. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear. We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
    $26k-48k yearly est. 24d ago
  • Patient Care Pharmacy Operations Specialist

    Gifthealth

    Columbus, OH

    About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift details: Full-time employees will work 40 hours per week Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm. Saturday, 8:00 am to 4:00 pm (rotating with team) Position Summary At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients. As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care. Key Responsibilities Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients. Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries. System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms. Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements. Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience. Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients. Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence. Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service. Qualifications Education: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions [example below key provision - you may require others] Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation. Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems. Must be able to communicate clearly and professionally via phone, chat, and written channels. Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues. Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases. Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment. Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs. Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures. Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service. Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
    $26k-48k yearly est. 30d ago
  • Patient Care Pharmacy Operations Specialist

    Gifthealth Inc.

    Columbus, OH

    Description: About Us At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives. Shift details: Full-time employees will work 40 hours per week Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm. Saturday, 8:00 am to 4:00 pm (rotating with team) Position Summary At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients. As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care. Key Responsibilities Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients. Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support. Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries. System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms. Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements. Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience. Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients. Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence. Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service. Qualifications Education: High School Diploma or equivalent Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years). Strong problem-solving skills with an emphasis on process improvement. Preferred Pharmacy Technician certification; support provided for obtaining this certification. Work Environment Location: On-site / Hybrid Schedule: Full-time May require additional availability or flexibility for escalations. Regular meetings with teams, departments, or leadership to ensure alignment. Key Essential Functions [example below key provision - you may require others] Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation. Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems. Must be able to communicate clearly and professionally via phone, chat, and written channels. Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues. Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases. Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment. Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs. Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures. Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service. Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance. Employment Classification Status: Full-time FLSA: Non-Exempt Equal Employment Opportunity (EEO) Statement Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply! Disclaimer This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time. Requirements:
    $26k-48k yearly est. 27d ago
  • Patient Registration Representative

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Mon-Friday rotating every 4th weekend. This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and Associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Evening **Scheduled Weekly Hours :** 40 **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-33k yearly est. 60d+ ago
  • Patient Services Representative I

    Columbus Arthritis Center

    Columbus, OH

    Columbus Arthritis Center is one of the largest Rheumatology practices in Ohio, and we are expanding to the East side of Columbus. Our mission is to provide exceptional and compassionate healthcare to every patient we can. We are dedicated to creating a welcoming environment where patients are respected and supported in their healthcare journey. We are also dedicated to fostering an environment where each employee is valued, empowered, and encouraged to grow personally and professionally. Every employee is valued and considered an integral part of our success. Columbus Arthritis Center is looking for a full-time Medical Receptionist to join our Patient Services Team. This is a Monday - Friday, daytime position. This position is responsible for patient scheduling/re-scheduling, facilitating patient flow by notifying providers of patients' arrival, and greeting all patients and visitors to the Practice. Core Values and Objectives Attendance & Punctuality Reliability/Dependability Communication Skills Judgment & Decision-Making Initiative & Flexibility Cooperation & Teamwork Competencies Knowledge of position Quality of work Customer Service Positive attitude and professionalism To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The functions listed below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Essential Functions Greets and assists patients and visitors in a courteous and professional manner Provides friendly, compassionate, and patient-centered customer service Schedules patient appointments accurately and efficiently utilizing the NextGen system Verifies and ensures completeness of patient registration documentation Verifies and enters patient demographic information into the NextGen system Notifies clinical staff of patient arrivals Collects payments from patients, post amounts, and balance drawer at the end of the day Open and close the office and all duties associated with that function Respect patients' right to privacy and confidentiality (HIPAA). Communicate effectively through verbal and written interactions so that the receiver understands the information Ability to follow Physician's orders (oral and written) Provides friendly, compassionate, and patient-centered customer service Addresses patient inquiries, concerns, and needs with empathy and compassion Communicate cordially with other staff to ensure efforts are coordinated and a high-quality service is provided Show appropriate compassion through communication. Ability to speak clearly and concisely Reports for work on time Adhere to the established work hours and break times Relocate up to 25 lbs. Write with a pen or pencil Key/type (i.e., use a computer) Maintain an orderly and professional working atmosphere Abide by Columbus Arthritis Center policies Physical Demands/Working Conditions Associate will be required to work for extended periods at a computer Associate will be sitting and or standing for prolonged periods of time Other Duties This job description is not all-inclusive regarding the activities, tasks, duties, or responsibilities required of the associate in this job. Tasks, duties, and responsibilities may change at any time, with or without notice.
    $28k-34k yearly est. 60d+ ago
  • Patient Experience Coordinator (Carmel)

    Chiro One 4.4company rating

    Kilbourne, OH

    COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
    $17-18 hourly 26d ago
  • Patient Coordinator

    Dermafix Spa

    Columbus, OH

    Skinfinity spa (***************************** is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities. This role offers $100,000+ OTE (On Target Earnings) annually, combining a competitive base salary with uncapped commission potential. This is an exciting opportunity for individuals who excel in sales and customer engagement within the wellness industry. As a Patient Coordinator, you will be responsible for promoting and selling our treatments, packages, and skincare products, while also overseeing sales strategies to drive client satisfaction and revenue growth. Your expertise will play a key role in increasing bookings, expanding our client base, and ensuring the success of our spa services. Key Responsibilities: Promote and sell spa services, treatments, and packages to new and existing clients. Build and maintain strong relationships with clients to encourage repeat business and ensure satisfaction. Meet or exceed sales targets by understanding client needs and providing tailored recommendations. Deliver excellent customer service by handling inquiries, resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute promotions and strategies to attract and retain customers. Stay up-to-date on all spa services, products, and industry trends to effectively communicate their benefits. Requirements: Proven experience in sales or customer service in the wellness, spa, or hospitality industry. Strong communication and interpersonal skills. Ability to build positive customer relationships and understand client preferences. Goal-oriented with a drive to meet and exceed sales targets. Knowledge of spa treatments and wellness trends is a plus. A proactive, self-motivated, and energetic attitude. Strong organizational and time management skills. Job Type: Full-Time (Availability to work 1 day on weekends) Compensation and Benefit: Base Salary: $3,000/month +commission OTE (On Target Earnings): $100,000+ per year with base salary plus commission. Address of the Spa: 99 N Brice Rd Suite 120, Columbus, OH 43213
    $28k-39k yearly est. Auto-Apply 60d+ ago
  • Patient Service Representative

    Quantum Health 4.7company rating

    Dublin, OH

    At a Glance Hiring Classes: Next hiring classes scheduled for November 2025+ Starting Pay: $18+ per hour Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST) Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors . With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement. The Impact You'll Make As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care. Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives. Learn more by watching the “What it means to Warrior with us” video, here! What Success Looks Like Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Show empathy and support to members during difficult healthcare situations. Provide clear guidance on healthcare plans, billing, and provider options. Advocate for members by coordinating with providers and insurers to remove barriers to care. Work collaboratively with internal teams to ensure accurate and seamless service. Meet performance goals while continuously learning and developing expertise in healthcare navigation. All other duties as assigned. What You'll Bring Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus! Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members. Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges. Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently. Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us. Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry. Why Join Us? Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it. Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team. Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events. Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required) Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance. -- #LI-ONSITE Ready to Make an Impact? If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $18 hourly Auto-Apply 60d+ ago
  • Medical Patient Services Representative

    Columbus Oncology & Hematology

    Westerville, OH

    Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us? Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered. We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan. Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting. We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations. What will you do? Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums. Provide patients with detailed cost estimates for treatment. Identify and search for drug manufacturer financial assistance programs. Collect and post account payments, and reconcile daily payments. Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions. What will you need to be successful? Must have at least two years of experience in medical billing, or patient financial services. Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint. Strong understanding of health insurance plans, including payer types, out of pocket responsibility. An understanding of EOBs (explanation of benefits) and billing statements. Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations. Ability to communicate financial information clearly and compassionately to patients and families. Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
    $28k-34k yearly est. Auto-Apply 48d ago
  • Patient Service Representative- Central Ohio Medicine

    Central Ohio Primary Care 4.7company rating

    Columbus, OH

    The Patient Service Representative is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit. Full Time/Benefits Eligible Monday- Thursday - 8:00am-4:30pm, Friday - 8:00am-4:00pm Columbus, OH Essential Duties and Responsibilities: Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone. Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience. Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification. Collect copays, deductibles and/or outstanding balances. Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out. Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes. Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel. Ensure confidentiality of patient data and stay up to date with HIPAA regulations. Working patient portal with potential to rotate to the front office working check-in and check-out. Referrals EPIC Duties Qualifications: Experience, Education, Licensures & Certifications Preferred: 1 year of administrative experience in a healthcare related setting Required: High School diploma or GED; or at least six (6) months customer service or healthcare experience Knowledge, Skills & Abilities Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities; Strong organizational and written communication skills; Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors; Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality; Ability to work independently and in a team environment; and able to lead by example; Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
    $28k-32k yearly est. 22d ago
  • Patient Access Representative 1

    Mount Carmel Health System 4.6company rating

    Grove City, OH

    * Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Tuesday, Wednesday, Thursday and every other weekend 8:00am - 6:30pm What You Will Do: * Register patients * Verify insurance * Patient communication * Soft collection when registering patients * Using EPIC * Demonstrates understanding of Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. * Demonstrates working knowledge of third-party payor benefits and requirements, and regulations impacting registration procedures. * Demonstrates working knowledge of CPT and ICD 9 coding and payor reimbursement methodologies. Minimum Qualifications: * Education: Prefer an Associate's Degree in HealthCare Administration, Business Administration or related field. High School Diploma or GED is required. Demonstrated experience may be used in lieu of degree. * Experience: Prefer minimum of three years experience in a physician's office, clinic, hospital business office, financial service setting, or related area dealing with the public in collection of data and funds Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $30k-34k yearly est. 60d+ ago
  • Patient Experience Coordinator

    Pinnacle Fertility Inc.

    Westerville, OH

    Job Description About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting over 25 high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at ************************** About the Role The Patient Experience Coordinator plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care. We are seeking a Patient Experience Coordinator to join our dedicated team at Pinnacle Fertility- Ohio in Westerville, OH. This is a full-time, onsite working Monday-Thursday from 7:00 AM to 4:00 PM and Friday from 7:00 AM to 2:00 PM. Key Responsibilities Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments. Answer and manage incoming calls, schedule appointments, and provide support to clinical staff. Maintain accurate patient records, process billing information, and collect copays. Ensure the reception area is clean, organized, and welcoming for all visitors. Assist with additional projects and administrative duties as assigned. Position Requirements Education: High school diploma or equivalent required. Experience: Minimum1 year of experience in a medical office, patient services, or related role. Skills: Strong communication, organizational, and multitasking skills. Proficiency with electronic medical records (EMR) and basic computer skills. Basic insurance knowledge in a healthcare setting. Compensation & Benefits Hourly Rate: $18.50- $20.00 per hour (final offers based on experience, skills, and qualifications). Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process. Diversity & Inclusivity at Pinnacle Fertility At Pinnacle Fertility, we celebrate diversity and are committed to creating an inclusive environment for all team members. We are proud to be an equal-opportunity employer and encourage applicants from all backgrounds, abilities, and life experiences to apply.
    $18.5-20 hourly 3d ago
  • PRN Connect Care Patient Service Representative

    Intermountain Health 3.9company rating

    Columbus, OH

    The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington** **Essential Functions** . + Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. + Documents all phone calls accurately and completely in the electronic medical record (EMR). + Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. + Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. + Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . + Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. + Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. **Skills** + Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy + Time management + Critical thinking/situational awareness + Cash management **Job Details** + **Benefits Eligible: No** + **Shift Details: PRN, Any open shifts Sunday-Saturday 6a-10p** + **Unit/Location: Valley Center Tower, Remote** + **Additional Details: PRNs must pick up at LEAST 1 shift per week and can work up to full time as open shifts are available.** **Minimum Qualifications** + Six months of customer service experience involving interactions with customers. + Demonstrated basic computer skills involving word processing and data entry. + Professional manner and strong interpersonal and communication skills. + Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. + Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. **Preferred Qualifications** + One year of customer service experience involving interactions with customers in person and by phone. + Billing and collections experience. + Computer literacy in using electronic medical records (EMR) systems and other relevant software. + High school diploma or GED preferred. + Multilingual **Physical Requirements** + Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + Position may require standing for long periods of time, lifting supplies + May assist patients into/out of the clinic. **Location:** Valley Center Tower **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.86 - $23.22 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $28k-32k yearly est. 2d ago
  • Patient Registration Clerk - Part Time, Variable

    Hocking Valley Community Hospital 3.3company rating

    Logan, OH

    Hocking Valley Community Hospital (HVCH) is looking for a Patient Registration Clerk to become part of our supportive and hardworking team. Revenue Cycle Department - Part Time, Variable hours/days The starting rate is $15.50/hr, firm. Additional shift differential pay. What We Offer Flexible scheduling opportunities to help with work-life balance, burnout, and mental well-being. Medical, Dental, and Vision insurance is paid in part by the hospital. Opt out, pay out option for full time employees. Life/AD&D and Long-Term Disability are paid by the hospital. Voluntary Life and Supplemental Insurance options such as Short-Term Disability, Cancer, Accident, etc. Flexible Spending Accounts (Healthcare and Dependent Care) and Health Savings Accounts. OPERS pension plan with a hospital contribution of 14% and optional Deferred Compensation for retirement. Paid sick, vacation, and 11 paid holidays with carry-over and cash out options. Vacation can be used after 90 days of employment as it accrues. Student Loan Forgiveness and Federal Tuition Grant Programs such as Public Service Loan Forgiveness eligibility. Tuition/Education Reimbursement and our Grow Your Own Program to financially support employees in obtaining education/certifications/licenses while working at the hospital. Tuition Discounts: Hocking College (50% discount on tuition), Mt. Carmel College of Nursing, Ohio Christian University, Chamberlain University, Walden University, Excelsior University, Purdue Global, Cincinnati University, and Grand Canyon University. Brand new State-of-the-Art SIM Lab for advanced training and education. Clinical Ladder/Residency program for nurses. Employee Engagement Committee to bring wellness and fun back to healthcare. Single location, free, and close parking - no dealing with taking shuttles to work! Education, development, and career advancement opportunities. Employee Assistance and Wellness Programs. Our Desired Candidate Will Have High School Diploma (or GED or High School Equivalence Certificate) strongly preferred. One year previous medical office and patient registration experience strongly preferred. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology. Computer literacy, good typing skills is necessary. Knowledgeable of insurance providers is a plus. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Self-starter with the ability to adapt. Excellent communication skills. Ability to function as a team player. Who We Are Welcome to Hocking Valley Community Hospital, your trusted full-service critical access hospital located in the heart of beautiful Hocking Hills, Logan, Ohio. We are dedicated to providing exceptional care close to home, ensuring that our community has access to high-quality medical services without the need to travel far. Equipped with state-of-the-art equipment and technology, we deliver advanced medical treatments and diagnostic services to meet your healthcare needs. Safety is our top priority, and we are committed to maintaining the highest standards for both patients and employees. Our friendly and compassionate team fosters an employee-first culture, as evidenced by our 4/5 rating on Indeed from current and past employees. We also rank in the top 20% in Wellbeing Scores, highlighting our commitment to the well-being of our staff. Our dedication to patient care is reflected in our excellent patient satisfaction scores, as we proudly rank 10th out of 134 hospitals in Ohio. We have an employee satisfaction score of 88% for two years in a row! Visit our website at hvch.org to see why employees love working here and why we put employees first! At Hocking Valley Community Hospital, we prioritize health and comfort, striving to make every visit a positive experience. Here, you have a name and a face, not just a number. Not familiar with Hocking Hills? See our serene beauty and abundance of outdoor and family activities: ************************************* Applicants must be authorized to work in the U.S. without sponsorship, now or in the future. Hocking Valley Community Hospital (HVCH) is an Equal Employment Opportunity Employer and as such we are committed to having a workforce that reflects diversity at all levels. Both applicants and employees are treated without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law. Hocking Valley Community Hospital has a zero tolerance substance policy, including any form of marijuana, and completes extensive drug screening on candidates and employees. We also conduct extensive background checks that adhere to the Ohio Revised Code for public hospitals. Please ask HR if you have any questions or concerns at ***********.
    $15.5 hourly Easy Apply 21d ago
  • Patient Access Representative

    Trinity Health Corporation 4.3company rating

    Grove City, OH

    * Patient Financial Specialist I; Ensures the collection of accurate and complete registration/admission information and completion of required forms for all patients. Ensures collections of patient deductibles, co-pays, coinsurance and deposits. Gathers and evaluates confidential patient financial data for purposes of determining patient qualification for financial assistance and/or patient financial responsibility. Collects payments and facilitates resolution of billing questions. Acts as an information resource to other departments and physician offices. Understands relation between diagnosis and procedure using CPT and ICD-9 coding to ensure compliance with third party regulations. Understands Medicare, Medicaid and other third party information requirements and adheres to all third party regulations. Abides by all pertinent legislation regarding use/disclosure of medical and financial information, debt collection and credit reporting. Establishes payment arrangements for patients and evaluates past account history. Abides by the department Service vision. * Specialty: Emergency Room * Location: 5300 N Meadows Dr, Grove City, OH 43123 * Hours of office: Monday, Wednesday, Thursday, every other weekend 9:00am - 6:30pm What You Will Do: * Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. * Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. * Responsible for distribution of analytical reports. * Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. * Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. * Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. * Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. * Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. * Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Minimum Qualifications: * High school diploma or equivalent. * HFMA CRCR or NAHAM CHAA required within one (1) year of hire. * Entry level position. Minimum one (1) year customer service experience. Patient Access experience preferred. Additional Qualifications (nice to have) * Medical terminology required & knowledge of diagnostic & procedural coding * Insurance verification with the ability to explain benefits, secure necessary authorizations Position Highlights and Benefits: * Competitive compensation and benefits packages including medical, dental, and vision with coverage starting on day one. * Retirement savings account with employer match starting on day one. * Generous paid time off programs. * Employee recognition programs. * Tuition/professional development reimbursement. * Relocation assistance (geographic and position restrictions apply). * Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing. * Employee Referral Rewards program. * Mount Carmel offers DailyPay - if you're hired as an eligible colleague, you'll be able to see how much you've made every day and transfer your money any time before payday. You deserve to get paid every day! * Opportunity to join Diversity, Equity, and Inclusion Colleague Resource Groups. Ministry/Facility Information: Mount Carmel, a member of Trinity Health, has been a transforming healing presence in Central Ohio for over 135 years. Mount Carmel serves over 1.3 million patients each year at our four hospitals, free-standing emergency centers, outpatient facilities, surgery centers, urgent care centers, primary care and specialty care physician offices, community outreach sites and homes across the region. Mount Carmel College of Nursing offers one of Ohio's largest undergraduate, graduate, and doctor of nursing programs. If you're seeking a rewarding career where your purpose, passion, and desire to make a difference come alive, we invite you to consider joining our team. Here, care is provided by all of us For All of You! Must be available full time during the first 2 weeks for training: 8:00 am - 4:30 pm. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
    $29k-32k yearly est. 17d ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing Holding Company 3.8company rating

    Chillicothe, OH

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Chillicothe, OH Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 60d+ ago
  • Patient Coordinator

    Aspen Dental 4.0company rating

    Lancaster, OH

    At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a **Patient Coordinator,** which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. **Job Type:** Full Time **Salary:** $14 - $16 / hour **At Aspen Dental, we put** **You First. We** **offer:** + A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* + Career development and growth opportunities with our best-in-class training program to support you at every stage of your career + A fun and supportive culture that encourages collaboration and innovation + Free Continuous Learning through TAG U **How You'll Make** **a Difference** As a **Patient Coordinator** , you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. + Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards + Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection + Balance nightly deposits and credit card processing + Additional tasks as assigned by the Manager **Preferred Qualifications** + High school diploma or equivalent + Strong communication and interpersonal skills with an ethical mindset + High regard for time management + Organized and detail oriented _Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization._ _*May vary by independently owned and operated Aspen Dental locations._ _ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability._
    $14-16 hourly 60d+ ago

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