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  • Maternity Care Authorization Specialist (Hybrid Potential)

    Christian Healthcare Ministries 4.1company rating

    Remote patient administration specialist job

    This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM's commitment to excellence, compassion, and integrity. WHAT WE OFFER Compensation based on experience. Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Compile, verify, and organize information according to priorities to prepare data for entry Check for duplicate records before processing Accurately enter medical billing information into the company's software system Research and correct documents submitted with incomplete or inaccurate details Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills Review data for accuracy and completeness Uphold the values and culture of the organization Follow company policies, procedures, and guidelines Verify eligibility in accordance with established policies and definitions Identify and escalate concerns to leadership as appropriate Maintain daily productivity standards Demonstrate eagerness and initiative to learn and take on a variety of tasks Support the overall mission and culture of the organization Perform other duties as assigned by management SKILLS & COMPETENCIES Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management. Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care. EXPERIENCE REQUIREMENTS Required: High school diploma or passage of a high school equivalency exam Medical background preferred but not required. Capacity to maintain confidentiality. Ability to recognize, research and maintain accuracy. Excellent communication skills both written and verbal. Able to operate a PC, including working with information systems/applications. Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access) Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.) About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
    $31k-35k yearly est. 2d ago
  • Construction & Commissioning Scheduler

    Blackrock Resources LLC 4.4company rating

    Patient administration specialist job in New Albany, OH

    You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please. Schedule: Full-time | On-site presence required Industry: Industrial/Power/Data Center Construction We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery. What You'll Do: Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases. Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable. Track progress, analyze variances, and recommend adjustments to keep projects on target. Generate look-ahead schedules, performance reports, and updates for leadership and client reviews. Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health. Align construction and commissioning activities for smooth transitions and seamless project closeouts. What You Bring: Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience). 5+ years of experience scheduling large-scale industrial, data center, or power generation projects. Strong command of Primavera P6. Proven track record supporting both construction and commissioning phases. Excellent communication, organizational, and analytical skills. Ability to work on-site in New Albany, Ohio. Preferred Experience: EPC or large-scale construction background. Knowledge of commissioning processes and turnover documentation. Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools. If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
    $65k-91k yearly est. 2d ago
  • Patient Access Representative

    Insight Global

    Remote patient administration specialist job

    An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24/hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm. Required Skills & Experience: -HS Diploma -2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians -Proficient in EHR/EMR software -2+ years experience scheduling patient appointments for multiple physicians -40+ WPM typing speed Nice to Have Skills & Experience: -Proficient in Epic software -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience with Genesis phone system
    $24 hourly 3d ago
  • Patient Access Representative

    Central Ohio Urology Group 3.8company rating

    Patient administration specialist job in Worthington, OH

    At Central Ohio Urology Group, our Patient Access Representatives are the driving force behind every patient's first impression and final interaction. They keep our clinics running smoothly - with professionalism, precision, and proactive communication, every single day. This isn't your typical front desk job. As a PAR, you'll enjoy the variety of working across multiple satellite offices within the 270 loop - no two days are exactly the same. For those who thrive on change, excel in fast-paced settings, and love solving problems on the fly, this is the opportunity you've been waiting for. Position Requirements - What You Need to Know Before Applying Full-Time Commitment: This is a full-time position (Monday-Friday, 40 hours per week). Shift Availability: Shifts may begin as early as 7:30 AM and may end as late as 5:30 PM. You must be available to work shifts within this range. Reliable Transportation: You must have reliable transportation to travel locally to our satellite offices around I-270. Mileage reimbursement is available for eligible midday travel. What You'll Do As a Patient Access Representative, you'll be the anchor of each clinic you support - ensuring every patient is welcomed, every detail is managed, and every visit starts and ends on the right note. Key duties include: Meeting and greeting patients promptly, professionally, and with genuine care. Managing the reception and departure process with efficiency and attention to detail. Reviewing patient charts for accuracy, ensuring providers have everything they need to deliver excellent care. Performing administrative tasks including scanning, sorting, and maintaining electronic medical records (EMR). What You Bring 1+ year of face-to-face customer service experience in a fast-paced, high-volume healthcare setting. Exceptional communication skills - you're clear, courteous, responsive, and always one step ahead in keeping patients and providers informed. Reliable transportation - you'll need it to travel to your scheduled satellite locations. Punctuality and dependability - your team and patients can count on you, every time. A resourceful, proactive mindset - you're a self-starter who takes initiative and solves problems before they arise. Why You'll Love This Role You'll stay engaged: With a variety of locations, teams, and patient interactions, no two weeks look exactly the same - keeping your work dynamic and fulfilling. You'll be the go-to problem solver: Resourceful, self-reliant, and solutions-driven - you'll step in and step up wherever needed. You'll sharpen your communication superpowers: Exceptional communication isn't just a skill here - it's essential. You'll be trusted: As a self-starter, you'll be relied on to manage your time effectively, ensuring you're fully prepared for each satellite location and communicating proactively if any delays or challenges arise. What We Offer Health Benefits within 30 days of hire - Medical, dental, vision & more! Work-Life Balance - NO nights, weekends, holidays, or call - and yes, holidays are paid. Paid Time Off (PTO) - begins accruing on your first day Bring your A-game (and your A-list) - get rewarded for excellence and referrals Competitive pay, real perks, and rewards that go beyond the paycheck - including mileage reimbursement for eligible midday travel. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
    $28k-35k yearly est. Auto-Apply 45d ago
  • Patient Engagement Specialist - Central Team (Remote)

    Author Health, LLC

    Remote patient administration specialist job

    Job Description Patient Engagement Specialist - Central Team (Remote) At Author Health, we're revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-quality care to people with serious mental illness, substance use disorders, and dementia, including older adults. We don't just treat symptoms. We treat people - fully, holistically, and with heart! Through our virtual-first, innovative care model, we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services. We partner with primary care providers, hospitals, families, and caregivers to keep patients out of the hospital and empower them to live healthier, more connected lives. At Author, inclusivity isn't a checkbox. It's how we build trust and drive better outcomes! We honor the unique cultures, identities, and stories that shape every patient's experience, and we're creating a workplace where team members can show up as their full selves, too. If you're driven by purpose, ready to shake up the status quo, and eager to make a real impact in people's lives, we'd love to meet you. Let's build the future of mental health care together! ___________________________________________________________________________________________________________________________________________________________ Our mission-driven, person-first company is seeking a self-motivated and empathetic Patient Engagement Specialist to join our team. This role is essential to connecting patients with the critical health and social services that they need. As a Patient Engagement Specialist, you will play a pivotal role in Author Health's approach to care by connecting over the phone and virtually with individuals with SMI, SUD and dementia. Your focus will be on helping these individuals schedule and attend health care services by forming meaningful connections and relationships. This position requires strong interpersonal skills, the ability to build trust quickly, and a relentless drive to help patients and their caregivers access the care they deserve. You will be responsible for high-volume outreach aimed at growing our program, documenting member interactions thoroughly, and providing seamless handoffs to our clinical team. The ideal candidate thrives in a fast-paced environment, is metrics-driven, and values the opportunity to work in a purpose-driven, evolving startup. WHAT IS YOUR SUPERPOWER? You thrive on building trusting relationships quickly by communicating clearly and emphatically and making patients feel heard, comfortable, and safe You possess patience, cultural competency, a non-judgmental attitude, and the ability to adapt your communication style to meet a patient's individual needs, all while respecting the patient's autonomy and preference You are able to build meaningful connections with patients and their caregivers over the phone - understanding where they are in their personal and healthcare journey, and connecting them with the appropriate resources within Author WHAT YOU WILL DO: Conduct high-volume outreach over the phone to educate potential patients and caregivers on their health services needs and available benefits and help them schedule and attend recommended health care appointments Independently organize and prioritize your workload, and problem solve to meet monthly outreach and enrollment goals Utilize Author Health's CRM and electronic medical record to track outreach and document member consent and interaction notes accurately Work collaboratively with care teams to ensure a seamless transition from outreach to ongoing support Provide feedback on outreach strategies to improve and evolve our approach, ensuring that we remain patient-focused and effective Participate in virtual meetings and maintain motivation in a fully remote, dynamic work environment WHAT WE ARE SEEKING: 2+ years of experience in customer service/sales, with cold outreach experience preferred 2+ years of experience in healthcare outreach, community engagement, or related fields Strong ability to initiate conversations and build connections quickly, especially with individuals with vulnerable health care needs Experience in healthcare, social services, or mental health services, with an understanding of seniors' needs and challenges Proficiency in critical thinking, time management, and multitasking Able to work independently and able to meet weekly outreach goal successfully Basic proficiency in G-Suite, and video conferencing platforms Excitement for working in an innovative, fast-paced startup environment Adherence to HIPAA regulations and confidentiality Strong tech proficiency and comfort using technology in daily work WHAT WE OFFER: Retirement savings plan (401k) Plan with up to 3.5% company match Low cost comprehensive benefits package for employee and dependents (Medical/ Dental / Vision / STD / Life Insurance) Generous paid vacation and sick leave 9 paid holidays throughout the year with (2) additional flex holidays, 11 in total! Performance-based bonuses And much more! Author Health is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. We are committed to providing an inclusive and accessible experience for all applicants. If you require any accommodations at any stage of the process, please let us know. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Author Health will consider for employment qualified applicants with arrest and conviction records. Monday through Friday from 8:30am to 5:00pm Eastern Time
    $45k-56k yearly est. 22d ago
  • Patient Engagement Specialist

    Evergreen Nephrology

    Remote patient administration specialist job

    Who We Are Evergreen Nephrology partners with nephrologists to transform kidney care through a value-based, person-centered, holistic, and comprehensive approach to kidney care. We believe patients living with kidney disease deserve the best care. We are committed to improving patient outcomes and improving quality of life by delaying disease progression, shifting care to the home, and accelerating kidney transplants. We help nephrologists focus on the right patients at the right time across the full care spectrum. We do this by providing them with the best-in-class interdisciplinary clinical resources, analytical insight and tools, and services to patients. We listen to the needs of our patients, our employees, and our client partners, continually working to push beyond the status quo in which the care system manages patients today. Who You Are You are devoted, compassionate, and enjoy being on the front lines of healthcare, changing the lives of patients by supporting them and the team by focusing on customers. You're excited about being part of a team that is building a healthcare delivery model that ensures the highest possible quality of life and best outcomes for those in our care. You believe people living with kidney disease deserve the best person-centered, holistic, comprehensive care and want to influence the healthcare system to drive towards that. You thrive in innovative and evolving environments with high rates of change. Your Role As a Patient Engagement Specialist, you are responsible for supporting both patients and clinical care team members with engagement efforts. Patient Engagement Specialists will play a critical role in ensuring that patients achieve initial activation and ongoing engagement with Evergreen Nephrology and their local care teams. The Patient Engagement Team will partner with our market operations teams across the US to ensure patients are actively engaging in their care, working with their interdisciplinary care team, and achieving their kidney care and overall care goals. In this role, you will have the opportunity to work closely with Senior Leadership at Evergreen to build the foundation of our contact center. While this position is fully remote, we are looking for candidates who are able to work 9:00a-5:30p CT. Role Responsibilities Some responsibilities may vary, but this role's primary duties include the following: Manage a high volume of outbound and inbound new patient onboarding calls Build trust with patients and clinical care team members through exceptional omnichannel customer service Actively listen during patient conversations to activate personalized support for new patients and provide appropriate next steps including visit scheduling Work in collaboration with interdisciplinary care team members (nephrologist, practice staff, nurse care managers, advanced practice providers, social workers, and dieticians) Assist with patient and practice administrative requests such as new patient onboarding outreach, connection to their local care team, scheduling assistance, intake of patient complaints, and other needs Assist with building new workflows, processes, and documentation related to contact center operations Execute engagement initiatives to help achieve strategic goals related to Clinical Excellence, Clinical Quality, and Patient Engagement Other duties consistent with this role, as assigned. Required Qualifications High School diploma or GED required; Bachelor's Degree preferred 3+ years of patient support engagement or customer service experience in a healthcare environment working directly with patients; startup experience is a plus Demonstrated sales aptitude and are energized by the opportunity to successfully navigate conversations with new patients who are learning about Evergreen's care model for the first time Experience managing workload to achieve defined metrics or targets, and are bold enough to speak up when assistance is needed Experience in a team-based service environment Demonstrate genuine curiosity when engaging with patients and excel at conversational intelligence Excellent verbal and written communication skills Experience with Medicare and/or kidney care population is a plus Bilingual (Spanish/English) fluency is a plus Intermediate skills with MS Office Suite of products including Outlook and Teams Able to work effectively in a primarily remote environment: Home internet must support a minimum download speed of 25 Mbps and upload speed of 10 Mbps. Cable, Fiber, or DSL connections hardwired to the internet device are recommended Evergreen will provide remote employees with telephony applications and equipment to meet the business requirements for their role Employees must work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information Compensation The pay range for this role is $19.00 to $25.000 hourly. Exact pay is determined based on experience, education, demand for the role, and other role-specific factors. This role is also eligible for an annual bonus. Benefits Evergreen Nephrology's total rewards program is designed to support you in and outside of work. You can expect: Paid time off starting at 4 weeks for full-time employees 12 paid holidays per year Medical, dental, vision and life insurance, including an HSA with employer match Reimbursement for continuing medical education for eligible roles A 401(k) program where Evergreen matches up to 4% of contributions Paid parental leave A robust training and development program that starts with onboarding and continues throughout your career with Evergreen Nephrology Evergreen Nephrology is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any other protected category under local, state or federal laws. If you are an applicant with a disability who requires reasonable accommodation for any part of the hiring process, please contact us for assistance at **********************************.
    $19-25 hourly Auto-Apply 21d ago
  • Patient Engagement Specialist (Remote)

    Rippl Care

    Remote patient administration specialist job

    If you got into healthcare to make a difference, you're in the right place. We're looking for a values-driven, mission-focused, dynamic Patient Enrollment Specialist who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that's you, read on! What's Rippl? At Rippl, we are a passionate, impatient, slightly irreverent, people-obsessed group of optimists & doers intent on building a movement to bring dementia care to our aging population. We believe there is no more noble mission than caring for people at this critical stage of life, and we're ready to take action. We're reimagining what dementia care for seniors can be. By leveraging an obsession with supporting our clinicians, a new care model and disruptive technology, we are pioneering an entirely new way to democratize senior access to high quality, wrap-around dementia care, for seniors and their families and caregivers. Helping them stay healthier, at home longer, and out of the ER and hospital. Our Mission The Rippl Mission is to enable more good days for those living with dementia and their families. Our Core Values At Rippl, we live and breathe a set of shared, core values that help us build the best team to serve our patients, families and caregivers. We're fed up. Today's dementia care isn't working. Too many families are struggling to find the support they need, and too many seniors are left without the care they deserve. We know it can be done better-so we're doing it. We're changemakers. We're pioneering a new, better care model that actually works for people living with dementia and their families. We use evidence-based care, technology, and human connection to deliver the support that people need-when and where they need it. And we're proving it works. We're in a hurry. The need for high-quality dementia care has never been greater. The number of people living with dementia is growing at an unprecedented rate. Families need help now, and we refuse to wait. We start with yes. We don't let barriers stop us. When faced with a challenge, we figure it out-together. We're problem-solvers, innovators, and doers who find a way to make things happen for the people who need us. We care for those who care for others. Great care starts with the people delivering it. We are obsessed with supporting our care team-because when they feel valued and empowered, patients and caregivers get the care they deserve. Join the movement We're looking to find other changemakers who are ready to join our movement. The Role: The Patient Enrollment Specialist serves as the first point of contact for our patients, and caregivers throughout their robust onboarding experience with Rippl. As the first friendly voice of Rippl, the Patient Enrollment Specialist is accountable for patient engagement, outreach, and acceptance of care for patients and caregivers. This is a great opportunity for someone who is excited about being part of the early stages of growing a business, and really cares about making a huge difference with the senior population. Available shifts: 1030-7 M-Th, 11-7:30 Friday 10-6:30 Monday-Friday 10-6:30 M-W, 10:30-7 Th-F Essential Functions: Providing patients and their caregivers with an engaging, white glove experience Effectively communicate Rippl's offerings to a senior population Engage with new patients with the goal of having them accept care with Rippl Handle inbound calls and outbound calls to support the needs of new patients. Set patients up for success by scheduling their first appointments with Rippl Care Team, providing a smooth and efficient onboarding experience Communicate and receive patient information by phone, email, e-referral and fax management Be a trusted and knowledgeable resource for patients on Rippl services Maintain accurate and up-to-date patient demographics in CRM/EHR Collaborate with Care Team to ensure a seamless transition of newly onboarded patients are assigned to the Care Pods Ensure required onboarding paperwork has been completed by the patient or Power of Attorney (POA) and obtain any necessary medical documents from healthcare providers, to ensure Rippl's Care Team has the most up-to-date and comprehensive patient record Meet quality, productivity, and acceptance rate performance metrics Perform other administrative duties as assigned. Qualifications: Passion for working with seniors, their families and caregivers 2+ years experience in a healthcare environment required Experienced in patient outreach, engagement, intake, medical reception and/or customer service Proficiency in various systems such as Google Suite, Salesforce, Athena (EHR), and cloud based telephony systems Knowledge of medical and behavioral health terminology Exceptional interpersonal, customer service, problem-solving and conflict resolution skills Comfortable in a high speed, ever changing, start-up environment Strong verbal and written communication skills Excellent organizational and multitasking skills Ability to connect and build relationships with people from diverse backgrounds Access to high-speed, reliable internet and a secure, private workspace conducive to confidentiality required What's in it for you Development, mentoring and training programs designed to help you chart your dream career and make sure you are learning everything you need to know as you gain more responsibility Fast growth company with opportunities to take on more responsibility or develop into new roles Flexible work environment and the opportunity to work from home Competitive compensation Quarterly performance based incentives 401(k) plan with a company contribution Medical, Dental and Vision coverage for you and your family Life insurance and Disability Remote Work stipend Generous Paid Time Off Pay Range Details The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations. Exact compensation may vary based on skills, experience, and location. Role: Range is $19-25 per hour depending on experience We are going to make some very big waves starting with a small Rippl - come join us!
    $19-25 hourly Auto-Apply 60d+ ago
  • ASSURE Patient Specialist - Monmouth/Middlesex County (Per Diem/On-Call)

    Kestra Medical Technologies

    Remote patient administration specialist job

    The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. This is a paid per fitting position. Openings for Monmouth, Middlesex and surrounding counties. Requirements ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time. Requirements Education/Experience Required: * 1 year in a paid patient care experience (not as a family care giver) * Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians. * Disclosure of personal NPI number (if applicable) * Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra. * Willingness to pay an annual DME fee which is deducted from the completed work order * Ability to pay for vendor credentialing upfront during a 90-day probationary period * Experience in patient and/or clinician education * Valid driver's license in state of residence with a good driving record * Ability to consistently work remotely Disclosures are required for any potential relationships and referral sources * Must be able to achieve credentialing for hospital system entry including, but not limited to: * Documentation of vaccination and immunization status * Pass background check * Pass drug screening testing * Review and agree to hospital policies and procedures * Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety Preferred: * Knowledge of MS Office, Excel, PowerPoint, MS Teams * Direct cardiac patient care experience - RN, RT, CVIS, Paramedic, CRM WORK ENVIRONMENT * Variable conditions during travel * Minimal noise volume typical to an office or hospital environment * Possible environmental exposure to infectious disease (hospital and clinic settings) * Extended hours when needed * Drug-free PHYSICAL DEMANDS * Ability to travel by car * Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage * Frequent stationary position, often standing or sitting for prolonged periods of time * Frequent computer use * Frequent phone and other business machine use * Occasional bending and stooping * Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle TRAVEL * Frequent travel by car in agreed upon geography OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
    $40k-52k yearly est. 16d ago
  • Patient Engagement Specialist (Temporary)

    Javara Inc. 3.8company rating

    Remote patient administration specialist job

    Essential Responsibilities Execute the enrollment plan of assigned studies to meet requirement goals by identifying and contacting potential participants and screening to enroll into suitable studies. Pre-screen candidates based on study inclusion/exclusion criteria. Maintain accurate records of recruitment activities and participant interactions. Serve as the primary point of contact for potential participants, providing clear and accurate information about clinical trials. Collaborate with clinical staff to ensure smooth handoff of enrolled participants. Ensure compliance with regulatory and ethical guidelines in all recruitment activities. Demonstrate our Core Values such as fostering teamwork and collaboration and cultivating relationships with teammates and diverse patient populations. Qualifications: Associates or Bachelor's Degree in related field or equivalent industry experience highly beneficial. Previous experience in patient recruitment, healthcare outreach or clinical research is desirable. Knowledge of clinical trial processes, informed consent, and HIPAA regulations. Strong interpersonal and communication skills, with ability to engage diverse patient populations over the telephone. Proactive and detail-oriented with excellent organizational and time-management skills. Ability to use databases, electronic medical records (EMRs) and recruitment software. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is a remote working environment. Employees must have access to a quiet, distraction-free space with reliable internet connectivity. This position is considered variable-hour, with weekly hours that may fluctuate based on business needs and employee availability. Schedules are subject to change at any time. Pre-Employment Screening: Drug screen and background check required. This job description covers the most essential functions of this position and is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities, and activities may change at any time with or without notice. Javara is an integrated research organization (IRO) that advances value by integrating clinical research within the healthcare ecosystem. Javara brings better outcomes for patient centered care, better economic results, improved access to cutting edge therapies and a more predictable research delivery model to the biopharmaceutical sector. Equal Employment Opportunity Statement: Javara provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $26k-33k yearly est. Auto-Apply 23d ago
  • Patient Access Coordinator Full Time

    Envera Health 4.2company rating

    Remote patient administration specialist job

    Envera Health has been repeatedly ranked as a top place to work. If you are passionate about helping people and looking for a career with a positive impact, then you are in the right place! We offer a high-reward bonus program, comprehensive benefits, multiple opportunities for growth, a supportive work environment, and a vibrant culture. We are seeking dependable candidates who are able to handle back-to-back calls with limited breaks throughout the day, as this is a high-volume inbound call position. Envera Health's Patient Access Coordinators work collaboratively with several health organizations & clinics to schedule patient appointments and provide patient support over the phone. Benefits (Full-Time): 14 Paid Days Off (4 personal days & 10 PTO days that accrue as you work) Paid Federal Holidays NEW Employee Bonus ($500*) Bonus Program (up to $400/month) Life Insurance and Long term disability insurance are provided at no cost A few different Health Insurance plan options 401k plan matching (5%) Patient Access Coordinator Responsibilities: Answer a high volume of calls a day using a multi-line phone. (75+ calls/shift - Non-stop Calls) Schedule appointments for multiple clinical sites according to client-specific protocols. Gather & input patient demographic and insurance information into the practice management system. Report complex clinical issues to the appropriate supervisor/client partner. Document call activity, outcomes, and other notes as needed in the client system. Work collaboratively with colleagues to meet the goals and objectives of the department. Assist callers and navigate them to the appropriate resources. Must meet attendance and performance standards. The starting wage for this entry-level position is: $16.00/per hour (non-negotiable), with the ability to obtain additional Monthly Bonuses based on attendance & performance. NEW EMPLOYEES: You will be eligible for a retention bonus of up to $500, subject to taxes and other applicable deductions, after 90 and 180 days of employment. Details and stipulations will be shared with you during Orientation. Required Qualifications: Customer/patient service skills Experience handling a high volume of inbound calls Excellent communication skills over the phone Strong Internet Speed & access to router via Ethernet Cord (Minimum speed: 20mbps Download & 6mbps Upload) Preferred Qualifications: 1+ Year(s) of experience with HIPAA and patient privacy requirements. 2+ Years of experience with medical terminology, EHR systems, and insurance processes. 2+ Years of experience in healthcare customer service or clinical support environments. 2+ Years of experience working in a call center EPIC System Ability to multi-task in a fast-paced environment with a high degree of attention to detail This is a work from home position. See application questions for the list of states we employ in. About Us: Envera Health is an engagement services partner committed to making healthcare better. Through our people, managed services, data and technology, Envera delivers an ecosystem of connectivity to strengthen health systems, drive growth, and deliver better, more connected and coordinated care. Our complete continuum of customized solutions support today's consumer demands by engaging and retaining patients to build relationships that last. Our people are authentic, courageous, innovative, principled, empathetic and entrepreneurial. Our Values: Truth, Collaboration, Joy, Humanity, Performance, Accountability Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following physical demands are representative of those that must be met by an associate to successfully perform the essential functions of this job: Ability to sit, use hands and fingers, reach with hands and arms, and talk or hear Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Ability to stand, walk, climb or balance; stoop, kneel, crouch, or crawl; and lift up to 10 pounds (occasionally)
    $16 hourly Auto-Apply 60d+ ago
  • Authorization Specialist (Remote)

    Lingraphica

    Remote patient administration specialist job

    At Lingraphica, we are dedicated to improving lives by helping individuals with speech and language challenges communicate more effectively, regain independence, and enhance their quality of life. Since our start more than 35 years ago, we've combined compassionate support with advanced augmentative and alternative communication (AAC) devices, software and community-based services to serve people with aphasia, brain injury, autism and other communication needs, as well as their families, care partners and clinicians. Grounded in our core values of Action, Empowerment, Improvement and Integrity, we strive to create an inclusive, supportive workplace where innovation meets genuine empathy and every team member has the opportunity to make a meaningful impact. Job Description Purpose: The Authorization Specialist's main function is to secure funding approvals for our customers whether it be from private insurances, State funding, or any other type of funding source. This position serves as the liaison between many other teams and provides excellent customer service to employees as well as customers using their knowledge of how insurance verifications, medical policies, and insurance requirements/guidelines work. The Authorization Specialist is also responsible for maintaining accurate records of policies and insurances for employees to view and reference as needed. Essential Duties & Responsibilities: Initiates prior authorizations, pre-determinations, and out-of-network gap exceptions. Initiates and follows through with authorization appeals. Follows up on all authorization requests in a timely manner and reports on progress to internal teams. Applies to and follows up on applications for funding through Government programs. Negotiates and obtains agreements with insurance companies for individual cases when necessary. Communicates internally and externally regarding authorizations, appeals, and exceptions. Assists in eligibility and benefits inquiries when necessary. Determines the authorization requirements of each health plan and keeps detailed records of the medical policies and requirements. Maintains accurate and complete documentation of all inquiries. Proactively communicates with team members regarding identified potential issues and concerns. Tracks patterns and trends of authorization issues from payers to eliminate future delays in authorization processing. Exhibits strong problem-solving skills through both verbal and written communications. Assists reimbursement team in authorization related corrections on rejected or denied claims. Answers in-bound calls and assists customers. Exercises the above with discretion and independent judgement. Performs other duties and works on special projects related to authorization. Qualifications Education & Experience: Bachelor's Degree or equivalent combination of education and experience Familiarity with entire revenue cycle and terminology. Experience with insurance portals such as NaviNet and Availity. Experience with DME/Home Medical Equipment. Experience with healthcare claims (e.g. authorization, billing, collections). Knowledge, Skills & Abilities: Experience with prior authorizations, pre-determinations, and out-of-network gap exceptions. Proficient understanding of healthcare provider environment. Excellent problem-solving skills and attention to detail. Excellent customer service skills and professionalism. Ability to comfortably interface with various users across the organization. Proficiency with MS Outlook, Word, Excel, Adobe. Knowledge of insurance requirements regarding face-to-face documentation. Additional Information Work Environment & Physical Demands: Incumbent works from home and is expected to maintain a safe, productive work environment with secure internet access. Must be able to operate a computer with or without a reasonable accommodation. Travel: Travel may be required on occasion, up to 2 - 4x / year Accommodations: To perform this job successfully, an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge, skills, and/ or ability abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To learn more about Lingraphica, visit: ******************** Lingraphica and Pay Transparency At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $50,000 and $55,000 per year. Placement in the starting pay is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. Paid Time Off (sick, personal, and vacation) Paid Company Holidays 401(k) Retirement Plan and Contribution Medical/Dental/Vision benefits with FSA, HSA, & Dependent care options Employer Paid Life Insurance Voluntary benefits such as Short- and Long-Term Disability, Critical Illness, Hospital Indemnity and AD & D insurance Stipends for health and wellness, home office setup and professional development Paid Family Leave Annual bonus program Annual merit increases Year-Round Flex Friday's Discounts on travel, entertainment, home/pet/car insurance To learn more about Lingraphica, visit: ******************** To learn more about our benefits offerings, click here! This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.
    $50k-55k yearly 21d ago
  • Patient Advocate

    Expion Health

    Remote patient administration specialist job

    Join us in powering the future of healthcare cost containment! HelpScript, LLC, an Expion Health Company, has an exciting opportunity for a Patient Advocate in our HelpScript organization. Our team is continuously expanding the boundaries of the healthcare industry through innovations that intersect data and technology and amplifies human intelligence to result in better outcomes. We need people like you to join in our commitment to drive pure exponential value for our clients and partners. Are you up for the challenge? Position Summary The Patient Advocate serves as a compassionate and knowledgeable liaison between members, healthcare providers, specialty pharmacies, and pharmaceutical manufacturer representatives. This role is responsible for enrolling eligible members into applicable manufacturer copay assistance programs to help reduce out-of-pocket costs for specialty medications. By guiding members through complex enrollment procedures, the Patient Advocate ensures clarity and delivers empathetic, informed support throughout the process. This position plays a vital role in improving medication adherence, minimizing financial barriers, and enhancing the overall member experience. Essential Functions Identify appropriate manufacturer copay assistance program based on member's eligible medication Guide eligible members through the copay assistance program enrollment application process Execute enrollment workflows with speed and accuracy Ensure compliance with HIPAA and other privacy regulations Maintain complete and accurate records of member interactions and program status Educate members, providers and pharmacies on HelpScript services and manufacturer copay assistance program enrollment details Consistently provide empathetic, clear communication Coordinate with healthcare providers to obtain or provide necessary information and ensure appropriate billing procedures are followed Act as a liaison between members, copay assistance programs, providers or pharmacies to resolve issues Collaborate with internal departments to ensure timely and accurate resolution of member inquiries Deliver high-quality support across a diverse range of members, consistently meeting performance metrics and service standards Balance efficiency with compassion, ensuring members feel supported and informed through the process Perform other duties assigned to support department and organizational goals Required Expertise High School Diploma or GED required, associate or bachelor's degree in healthcare or related field preferred Minimum of 2 years of customer service experience, preferably in a medical or pharmacy setting Strong background in pharmacy billing, medical claims processing, or benefit systems Pharmacy Technician certification or equivalent pharmacy experience Working knowledge of medical/pharmacy benefit systems and copay assistance programs Familiarity with TPA (Third Party Administrator) or PBM (Pharmacy Benefit Manager) operations Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Experience using Excel for data analysis and reporting Proven ability to manage quick-turnaround, tactical projects under strict deadlines Ability to work independently and collaboratively in a fast-paced, startup-like environment Strong organizational and documentation skills with the ability to multi-task Demonstrated problem-solving and critical thinking abilities Excellent verbal, written, and active listening communication skills High level of integrity and adherence to ethical standards, including HIPAA compliance Ability to work effectively in a virtual team environment Preferred Skills Advanced analytical and creative thinking skills with independent judgment Strong attention to detail and time management capabilities Ability to manage ambiguity, adapt to change, and cultivate innovation Outgoing personality with strong interpersonal and social abilities Customer-focused mindset with a commitment to delivering high-quality service Resourceful and self-motivated in remote work settings Experience interacting across departments and with external clients or partners Enjoys being part of a collaborative, nimble, and high-performing team Strong ethical standards to foster a culture of confidentiality and integrity Flexibility to work independently without constant supervision while meeting commitments What It's Like to Work with Us Expion Health has been challenging the industry status quo for over 30 years, leading with ground-breaking innovation in a wide variety of healthcare solutions. Embracing the latest opportunities that technology can offer within a rapidly evolving industry, we provide exceptional service, technology, and product innovation to meet greater challenges in pharmacy and medical cost management. We have a distributed workforce so you can work from anywhere in the continental United States. Because of our distributed nature, we have cultivated a connected culture that includes town halls, one-on-ones with executive leadership, educational forums, and even social clubs. We offer comprehensive benefits package which includes the following: Medical, dental, and vision insurance Short- and long-term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Voluntary Accident, Critical Illness and Hospital Indemnity Insurance Healthcare and dependent care Flexible Spending Accounts Healthcare Savings Account 401(k) Savings and Investment Plan with company match Paid time off Phone and Internet allowance Expion Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $31k-39k yearly est. 57d ago
  • Associate Patient Access Specialist - Talent Pool

    Hummingbird Healthcare

    Remote patient administration specialist job

    Hi. We're Hummingbird. We're elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most - caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves. Summary Help patients get the care they need with patience, clarity, and compassion. As an Associate Patient Access Specialist at Hummingbird, you're the first voice patients hear when they reach out for care. Every call is a chance to make someone's day a little easier, whether you're scheduling an appointment, updating records, or helping someone log in to their MyChart account. You'll learn to navigate healthcare systems and practice empathy on every call, using your customer service skills to make each patient feel supported. You'll also work with a close-knit team that supports you and celebrates your growth. This is a starting point for a meaningful career in healthcare. You don't need medical experience; you need great communication skills, curiosity, technical aptitude, and the desire to help others, while contributing as a dependable part of the patient access team. We will teach you the rest through hands-on training, coaching, and real-time support. Responsibilities Note: This posting is for our ongoing Patient Access Specialist Talent Pool. We interview continuously and anticipate frequent openings, with start dates typically 2-6 months after your application. What You'll Do Be the first point of contact for patients calling to schedule or update appointments, ask about referrals or test results, request prescription refills, or get MyChart support. You'll spend most of your day talking with patients over the phone, supporting them through back-to-back calls in our remote call center environment. Listen carefully, ask clarifying questions, and guide patients to the right next step. Recognize when a patient needs clinical support and escalate calls that require medical guidance, urgent attention, or clinical review. Use our phone system, reference materials, and Epic (our electronic medical record system) to schedule visits, update insurance/contact details, and keep patient information accurate. Help patients use MyChart, a secure online portal, by setting up accounts, resetting passwords, and walking them through features like messaging or virtual visits. Document each call clearly and follow established workflows to keep things running smoothly. Escalate more complex questions to senior specialists or leads, knowing you have a team ready to support you. Participate in ongoing training and coaching to build consistency and accuracy in workflows. Contribute to a positive team culture where collaboration, curiosity, and kindness come first. The Details Location: Remote (U.S.-based) Schedule: Full-time or part-time, Monday-Friday; hours vary based on patient access center hours Compensation: Expected range is $17.83 to $21.84 per hour. New hires usually start between $17.83 and $20.00, depending on experience and internal equity. Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more Training: Paid, structured onboarding and ongoing mentorship Expectations for Focus & Presence To support patients and each other, this role requires your full attention during scheduled work hours. Our Outside Employment Policy doesn't allow overlapping work or “job stacking,” so any outside work must happen fully outside your Hummingbird schedule. We're a camera-ready team, and you'll need to be on-camera during training and when needed during the workday after training ends. We value connection, teamwork, and being present, which is what keeps our patients safe and our team supported. If that's what you're looking for, you'll feel at home here. If you're hoping to hold another job during the same hours, this job won't be the best match. About our Talent Pool Hummingbird is growing fast, and we interview year-round for our Associate Patient Access Specialist Talent Pool. While we're not hiring for this specific role right now, we typically add new specialists monthly, so start dates are often 2-6 months after applying. Joining the talent pool means you'll be among the first considered when opportunities open. We receive a lot of applications, so hearing back may take a little time, but we'll keep you updated, usually within a couple of weeks. You may also be invited to complete an assessment or have a brief conversation with a recruiter as part of early screening. Growth at Hummingbird This role is the first step in our Patient Access career path. Associates receive structured training and ongoing coaching to build skills in scheduling, technology, and patient communication. As you gain experience, you'll take on more complex workflows and grow into Patient Access Specialist and Senior Specialist roles, with increased independence, system expertise, and peer support. At Hummingbird, we believe good jobs should lead somewhere, and that starts here. Why You'll Love Working Here We're on a mission to make healthcare more human. At Hummingbird, that means treating every patient - and every teammate - with empathy, respect, and clarity. As an Associate, you'll be supported from day one through training, coaching, and clear workflows that help you build confidence. As you grow, so will your independence and comfort navigating calls, systems, and patient needs. Our specialists often share how much they value the balance of autonomy and trust here. You'll start with a strong foundation, and over time you'll have the chance to step into that same sense of ownership and balance as you advance. Required & Desired Skills What You'll Bring Work experience helping people, whether in retail, hospitality, customer service, or another role where patience and professionalism matter. Strong communication skills and the ability to stay calm and clear when someone is stressed. Confidence using multiple systems at once, learning new software tools quickly, and typing at least 50 WPM accurately while managing patient calls. Attention to detail and the ability to stay organized while juggling several tasks. A growth mindset and openness to feedback, eager to learn and build new skills. Curiosity about healthcare and how it all fits together behind the scenes. What Helps You Shine Please note that we use both your resume and your written and oral communication throughout the hiring process to understand your fit for this role. Thoughtful, clear responses help us see your attention to detail, your professionalism, and your ability to communicate with care - all skills that are essential for success on our team. Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience. The Hummingbird Approach We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird: Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect. Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions. Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved. Equal Opportunity Statement Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce. Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.
    $17.8-21.8 hourly Auto-Apply 2d ago
  • Registration Management Specialist - Scheduler

    Rogue Community College 3.5company rating

    Remote patient administration specialist job

    Position Description Position TitleRegistration Management Specialist Secondary Title SchedulerGroup / Grade6 ClassificationClassifiedWork LocationAll CampusesOvertime EligibleNon-ExemptDivisionStudent Learning & SuccessDifferentialsBilingualDepartmentEnrollment ServicesReports ToAssistant RegistrarSupervision Received Works under the supervision of the Assistant Registrar and Registrar.Supervisory Responsibility Supervision is not a responsibility of this position. May oversee student employees Provides college-wide coordination for academic course and room scheduling and supports core enrollment operations. Ensures accurate term schedules and student records through data stewardship, compliance, and cross-department collaboration. Serves as a primary point of contact for scheduling and registration processes and provides training, guidance, and customer service to faculty, staff, and students. Works with minimal supervision to prioritize deadlines, resolve issues, and safeguard confidential information. Primary Responsibilities 1.Scheduling * Coordinate term course and room scheduling; maintain course, schedule, and student files. * Manage 25Live Pro and Publisher; approve events and ensure accurate room and resource data. * Liaise with department chairs, Curriculum Office, and instructional partners (e.g., SOU, OHSU) to align schedules and room assignments. * Extract data and produce reports related to scheduling, enrollment, financial aid, audits, accreditation, and space utilization. * Provide training and guidance on scheduling policies, systems (25Live Pro, my Rogue), and procedures. 2.Enrollment and Registrar Operations * Process registration, grading, and academic-standing workflows. * Maintain student records, registration communications, and term calendars. * Handle student record updates, reactivations, demographic changes, and compliance checks. * Administer system access and FERPA training for staff and student employees. * Support the Assistant Registrar and Registrar with data integrity, OCCURS reporting, and student record compliance. 3.Textbook Acquisitions * Serve as the primary contact for faculty textbook adoptions in eCampus-FAST. * Coordinate adoption windows, send reminders, and track completio * Resolve adoption changes or issues and update records in collaboration with faculty and the vendor. * ·Provide training and support to faculty and administrative assistants on textbook adoption processes. 4.Administrative & Other Duties * Serve as liaison for cross-department operational matters (Marketing, IT, Facilities). * Participate in college committees as assigned (e.g., Commencement, catalog/calendar groups, student success committees). * Maintain office SOPs, desk manuals, and administrative documentation. * ·Assist with special projects involving Enrollment Services, Curriculum, and Scheduling. * ·Performs other duties as assigned. Institutional Expectations * Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage. * Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds. * Participates in recruitment and retention of students at an individual and institutional level in promotion of student success. * Embraces and leverages appropriate technology to accomplish job functions. * Provides high quality, effective service through learning and continuous improvement. Qualifications & Additional Position Information1.Minimum Qualifications * Education - A Bachelor's degree in business, information systems, education administration, or a related field is required. * Experience - A minimum of three years of progressively responsible experience in student records, academic scheduling, registrar/enrollment operations, data management, or closely related administrative work. A high degree of technical aptitude is required. Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree. Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines. 2.Preferred Qualifications * Experience in a community college or academic setting. * This position is designated as preferring bilingual fluency in Spanish. Proficiency will be determined by a college-approved certification professional. Proficiency is defined by the ability to express yourself over a broad range of topics at a normal speed. You may have a noticeable accent and will make grammatical errors, for example with advanced tenses, but the errors will not cause misunderstanding to a native speaker. It is the responsibility of the employee to maintain bilingual skills throughout the duration of employment. A bilingual pay differential may apply to this role upon certification. 3.Essential Knowledge, Skills, & Abilities (Core Competencies) * Knowledge - Must possess thorough knowledge of federal student financial aid regulations and the Family Educational Rights and Privacy Act (FERPA); office procedures and archival requirements; networked databases and data management practices; and the use of computer applications, including Microsoft Office Suite. The position requires understanding of basic mathematics, human relations, and customer service principles, as well as familiarity with college instructional and registration policies. * Skills - Strong skills in customer service, organization, and multitasking are essential, along with excellent verbal and written communication abilities. The incumbent must demonstrate proficiency in current computer applications, data accuracy, and problem-solving in a fast-paced environment while maintaining a high degree of confidentiality. * Abilities - Ability to operate standard office equipment, utilize networked databases, and interpret and apply complex student records and financial aid regulations is required. The incumbent must be able to learn and apply detail-oriented, cross-functional policies and practices; manage multiple priorities in a high-traffic setting; think proactively; and communicate clearly and professionally with diverse audiences. The position requires flexibility to work at other campuses as needed, occasional evening or weekend hours during peak periods, and a high level of accuracy in verbal, written, and numerical data tasks. Proficiency in conversational Spanish is preferred. 4.Other Requirements * For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required. 5.Remote Work Options (see AP 7239 Working Remotely for more details) * This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs. 6.Physical Demands The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. * Manual dexterity and coordination are required for over half of the daily work period (about 90%), which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and scanners. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility, including the ability to move materials less than 5 pounds occasionally, and 5-25 pounds seldomly. This position requires both verbal and written communication abilities. 7.Working Conditions The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate, and the lighting is adequate. This is a Full-time Classified, 40-hour-per-week (100%) position in the Enrollment Services department. Starting compensation is entry level for Group 6 on the 2025-26 Classified Wage Schedule. Position will remain open until filled, with screening scheduled to begin 11/11/2025. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review. Candidates with disabilities requiring accommodation and/or assistance during the hiring process may contact Human Resources at ************. Only finalists will be interviewed. All applicants will be notified by email after final selection is made. Final candidate will be required to show proof of eligibility to work in the United States. For position with a degree required, only degrees received from an accredited institution will be accepted; accreditation must be recognized by the Office of Degree Authorization, US Department of Education, as required by ORS 348.609. Public Service Loan Forgiveness Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education. RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: **********************************
    $22k-24k yearly est. 36d ago
  • Patient Access Coordinator

    Cottonwood Springs

    Remote patient administration specialist job

    Schedule: Full Time, Variable Shifts. Weekdays only. Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a Patient Access Coordinator, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier . More about our team Sovah Health is a regional health care delivery system with 2 hospital campuses - Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine. How you'll contribute A Patient Access Coordinator who excels in this role: Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy. Distributes forms, documents, and educational handouts to patients and/or family members. Verifies insurance benefits and validates authorizations/pre-certifications. Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: · Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. · Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. · Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. · Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). · Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should a high school diploma or equivalent. Previous experience in prior authorization or insurance verification is preferred. 1-2 years of customer service and/or health care experience is preferred. EEOC Statement Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
    $30k-37k yearly est. Auto-Apply 3d ago
  • Authorization Specialist

    Innovative Healing Systems Inc.

    Remote patient administration specialist job

    Job Description The Authorization Specialist verifies benefits and eligibility for care in the outpatient setting including insurance pre-authorization if indicated. Communicates with the patient, eligibility, co-pay amounts, out of pocket expenses and facilitates payment plan options if necessary. This process assures bills for services will be paid promptly. Ensures efficient operation and effective reimbursement of third party account receivables. Researches accounts, corrects provider coding as needed, abstracts information from medical chart and refiles or appeals claims denied for coding-related reasons. Submits additional medical documentation and tracks account status. This role has work from home availability for the right candidate. This is independent, highly detailed and important work requiring focus and attention. The Authorization Specialist is on the forefront ensuring that the information they provide to patients and staff of the centers is complete, accurate and timely. This provision of information is crucial to the efficient operation of the centers. Must complete and pass required medical screening, background checking and drug test
    $26k-38k yearly est. 22d ago
  • Securities Registrations Specialist (Remote - US)

    Jobgether

    Remote patient administration specialist job

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Securities Registrations Specialist in the United States. In this fully remote role, you will manage the end-to-end registration process for individuals affiliated with U.S. broker-dealers, ensuring compliance with securities, commodities, municipal advisor, and investment advisor regulations. You will handle license applications, updates, and terminations while maintaining accurate registration databases and coordinating with regulatory bodies such as FINRA, NFA, and state authorities. Your work will support regulatory adherence across multiple business lines, enable smooth onboarding of new hires, and contribute to the integrity of compliance reporting. This position offers an opportunity to build expertise in financial regulations, data accuracy, and interdepartmental collaboration while working in a dynamic, highly regulated environment. Accountabilities: Prepare and submit initial applications for securities, investment advisor, municipal advisor, and commodities licenses. Coordinate branch and entity registration forms, and process terminations as required. Manage consent and disclosure checks for potential new hires. Process Form U4, U5, and 8R filings, including updates for name changes, address changes, and disclosures. Communicate with FINRA, NFA, and state regulators to resolve registration matters. Maintain and reconcile registration databases, track regulatory continuing education, and generate reporting. Research and correct licensing deficiencies, ensuring employees remain appropriately licensed. Requirements Bachelor's degree or equivalent work experience. 2-4 years of experience in banking or financial services, preferably in compliance or registration roles. Familiarity with MS Office applications (Word, Excel, PowerPoint). Knowledge of regulatory systems such as FINRA Gateway, Form ADV, MSRB/Edgar, and NFA ORS is a plus. Strong interpersonal and communication skills with the ability to handle escalations professionally. Problem-solving orientation, attention to detail, and commitment to regulatory compliance. Benefits Competitive salary with potential performance-based incentives ($45,000-$85,000 depending on experience and registration status). Comprehensive healthcare coverage including medical, dental, and vision plans. 401(k) program with company-matching contributions. Paid time off and holidays, including volunteering opportunities. Professional development support, including tuition reimbursement and coaching. Flexible, fully remote work environment. Opportunities to make a meaningful impact and work in a collaborative, high-performing team. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements. 📊 It compares your profile to the job's core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team. Thank you for your interest! #LI-CL1
    $26k-35k yearly est. Auto-Apply 51d ago
  • Patient Access Representative (Remote)

    Midwaretech

    Remote patient administration specialist job

    This is the Remote Job Patient Access Representative duties and responsibilities To excel as a Patient Access Representative, a strong candidate needs to balance a variety of duties in a fast-paced environment. Their main responsibility is to greet and assist patients, and provide exceptional customer service in person and on the phone. Some Patient Access Representative job duties include: Checking patients in and out when they arrive for medical appointments Answering the phone to address patient inquiries and scheduling appointments Documenting insurance information, personal information, payment methods and other important patient information Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Contacting insurance companies regarding coverage, preapprovals, billing and other issues Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties
    $24k-32k yearly est. 60d+ ago
  • Patient Access Representative (100% Full Time, Days)- Call Center

    Adena Health 4.8company rating

    Patient administration specialist job in Chillicothe, OH

    The Patient Access Representative assists patients, clinic staff or other clinical staff to schedule, pre-register, register for all services at Adena Health System. Patient Access Representatives use established interviewing techniques to gather information in person, by accessing EPIC or by phone. Information gathered includes demographic information, insurance, financial, ensuring correct precert/authorization and other information from patients or their representatives required for billing and collecting patient accounts. This position uses various electronic tools to ensure the patient's insurance coverage is active. This position will be required to run an estimate on each patient at each visit or over the phone when pre-registering. Required signatures and documents are obtained by this position at the time of registration and scanned into document imaging. This position enters diagnosis, tests and checks orders for completeness and medical necessity. This position interacts with clinicians in the ER, outpatient and clinics to ensure patient care is delivered in a timely manner. The Patient Access Representative must be self-driven and able to multi-task and prioritize their work. They must have strong communication skills and be able to deal effectively with others. This position is team oriented and contributes to achieving department goals. In addition, Patient Access Representatives at AGMC answer all incoming calls on the hospital switchboard and transfer as appropriate. The caregiver in this role will need to be comfortable with collecting at time of service, copay and deductibles, etc. This position will have a primary focus on managing incoming referrals for Adena Medical Group. Required Educational Degree: Completed 3 years of high school; High School Diploma or GED Preferred Education: Business or Healthcare education desired Required Experience: 0-2 years hospital clerical, general clerical or customer service related position; Must be able to type 40 words per minute Preferred Experience: Other healthcare, hospital or physician experience Benefits for Eligible Caregivers: Paid Time Off Retirement Plan Medical Insurance Tuition Reimbursement Work-Life Balance About Adena Health: Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
    $29k-33k yearly est. Auto-Apply 10d ago
  • Patient Registration Rep

    Ohiohealth 4.3company rating

    Patient administration specialist job in Marion, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Part time Casual postion at Marion General Hospital variable hours. This position begins the Revenue Cycle process by collecting accurate demographic and financial information to produce a clean claim necessary to receive timely reimbursement. In addition, this position provides exceptional customer service during encounters with patients, families, visitors and Ohio Health Physicians and associates. **Responsibilities And Duties:** Accurately identifies patient in EMR system. Obtains and enters accurate patient demographic and financial information through a standard work process (via phone, virtual, face to face and/or bedside location) to complete registration all while maintaining patient confidentiality and providing exceptional customer service. Provides exceptional customer service during every encounter with patients, families, visitors, and OhioHealth physicians and associates. Performs registration functions in any of the Patient Access areas. Uses critical thinking skills to make decisions, resolve issues, and/or escalate concerns when they arise. Uses various computer programs to enter and retrieve information. Verifies insurance eligibility using online eligibility system, payer websites or by phone call. Secures and tracks insurance authorizations and processed BXC patients. Transcribes ancillary orders. Scheduled outpatients. Generates, prints and provides patient estimates utilizing price estimator products. Collects patient's Out of Pocket expenses and past balances to meet individual and departmental goals. Attempts to collect residual balances from previous visits. Answers questions or concerns regarding insurance residuals and self-pay accounts. Uses knowledges of CPT codes to accurately select codes from clinical descriptions. Generates appropriate regulatory documents and obtains consent signatures. Identifies and/or determines patient Out of Network acceptance into the organization. Reviews insurance information and speaks to patients regarding available financial aid. Explains billing procedures, hospital policies and provides appropriate literature and documentation. Scans required documents used for claim submission into patient's medical record. Escorts or transports patients in a safe and efficient manner to and from various destinations. Assists clinical staff in administrative duties as needed. Complies with policies and procedures that are unique to each access area. Assists with training new associates. Oversees functions of reception desks and lobbies including, but not limited to, cleanliness and order of lobbies and surrounding work areas. Goes to the Nursing Units to register or obtain consents. Uses multi-line phone system, transferring callers to appropriate patient rooms or other locations. Makes reminder phone calls to patient. Processes offsite registrations; processes offsite paper registrations; processes pre-registered paper accounts. Maintains patient logs for statistical purposes. Reviewed insurance information and determines need for referrals and/or financial counseling. Educations patients on MyChart, including its activation. Based on Care Site, may also have responsibility for Visitor Management which includes credentialing visitors and providing wayfinding assistance to their destination. **Minimum Qualifications:** High School or GED (Required) **Additional Job Description:** Excellent communication, organization, and customer service skills, basic computer skills. One to two years previous Experience in a medical office setting. **Work Shift:** Variable **Scheduled Weekly Hours :** As Needed **Department** Main Registration Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-33k yearly est. 2d ago

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