Patient Advocate remote jobs - 792 jobs

A leading law firm in San Francisco is seeking a Billing Coordinator to support its monthly billing processes. Responsibilities include preparing client invoices, coordinating collections, and managing billing software. Candidates should have at least two years of billing experience, proficiency in accounting concepts, and excellent communication skills. The firm offers competitive salary and comprehensive benefits. Pay range is $75,000 to $90,000 depending on experience. #J-18808-Ljbffr

*Pharmacy Patient Care Coordinator (Remote- USA)* * *Minimum 2 years of healthcare-related customer service experience* * *At least 2 years of call center experience* * *Placement Type:* 4month contract * *Training Period:* 8 weeks, Monday to Friday * Please note: PTO is not permitted during training * *Pay Rate: $21/hr* *About Neovance* Neovance is dedicated to transforming the patient experience through compassionate, technology-enabled pharmacy and patient access services. With more than 30 years of experience supporting the biopharmaceutical industry, we help patients start and stay on therapy by removing barriers to care and ensuring seamless access. * * *Role Summary* *As a Pharmacy Patient Care Coordinator*, you will support patients throughout their treatment journey by managing inbound/outbound calls, coordinating medication refills and shipments, gathering patient information, and ensuring continuity of therapy. This role blends customer service excellence with meaningful impact in the healthcare space. *What You'll Do* * Manage inbound calls regarding refills, shipment status, and patient inquiries * Conduct outbound calls for refill reminders, adherence checkins, and information updates * Accurately collect and enter patient demographic and medication information * Coordinate medication deliveries and escalate delays or issues * Support smooth communication between patients, prescribers, and internal pharmacy teams * Document all interactions with accuracy and compliance * Ensure timely processing of prescriptions and continuity of therapy *What You'll Bring* * Strong communication and customer service skills * Experience handling highvolume calls in a healthcare-related environment * Proficiency with pharmacy systems, CRM tools, and Microsoft Office * Ability to work independently in a remote environment * Knowledge of HIPAA and pharmacy operations preferred * Strong attention to detail and data entry accuracy *Work Environment* * Fully remote role-requires quiet workspace and reliable highspeed internet * Heavy phone and computer use daily * Occasional extended hours during high-volume periods *Job Type & Location* This is a Contract position based out of Raleigh, NC. *Pay and Benefits*The pay range for this position is $21.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 20, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Medical Support Assistant Duration: 1 year contract (strong possibility of extension!) Onsite: Denver, CO Full Time: M-F, Day Shift Overview: We are seeking reliable and mission-driven Medical Support Assistants to support Veterans served by a large healthcare system. MSAs provide critical front-line administration support across outpatient clinics and virtual care services. Responsibilities: • Customer service, appointment scheduling, and records management • Answer phones, greet Veteran patients, schedule appointments and consults • Help determine a clinic's daily needs, and verify and update insurance information Required Qualifications: • Minimum 6+ months of customer service experience • 1+ year of clerical, call center, or healthcare administrative experience • High school diploma or GED required • Proficient with medical terminology • Typing speed of 50 words per minute or more • Ability to pass a federal background check • Reliable internet for a remote work environment

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, -Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions. Pay Range: $17.00 - $24.00 based on experience and qualifications Current current work schedules based on EST: 8:30 AM - 5:00 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:30 AM - 8:00 PM Responsibilities Review and process patients' enrollment forms to the Patient Assistance Program (PAP) Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process Schedule treatments to be sent to the patient or patient's healthcare provider Support inbound and outbound phone lines for the PAP program Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and healthcare providers to manage expectations. Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program. Prioritize workload to ensure patients' enrollments are processed within specified timeframe Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician office staff. Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates, and caregivers. Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices. Execute day-to-day operations specific to the assigned program(s). Always maintain patient confidentiality. The above duties are meant to be representative of the position and not all inclusive. Qualifications MINIMUM JOB REQUIREMENTS: High school diploma or equivalent Kentucky Pharmacy Technician Registration Kentucky requires a licensed pharmacy technician to be over the age of 18. Two (2) years of work experience in customer service or customer focused healthcare role One (1) year of work experience in a HUB service or call center environment. Strong attention to detail and accuracy in data entry Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers Must have proven ability to provide consistently high-quality of service PREFERRED EDUCATION AND EXPERIENCE: Education: Associate degree or completion of technical school training in healthcare, pharmacy or a related field Experience: Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Experience with HIPAA regulations and privacy standards Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred Language Skills: Bilingual proficiency in English and Spanish strongly preferred Prior experience in patient assistance programs and/or benefit verification processes KNOWLEDGE, SKILLS & ABILITIES: Demonstrated empathy and compassion Excellent verbal and written communication skills Excellent organization skills and detail oriented Balance multiple priorities to meet expected response deadlines Adaptable, flexible and readily adjust to changing situations Ability to work independently and as a member of a team Ability to comprehend and apply basic math principles Ability to apply logical thinking when evaluating practical problems Ability to present information and respond to questions from stakeholders Ability to interact with a diverse group Ability to listen and demonstrate a high degree of empathy Demonstrated computer skills includes Microsoft Word, Excel, and Outlook Display tact and diplomacy in response to unfavorable or negative situations Demonstrated sensitivity and understanding when speaking with patients Demonstrated passion for speaking with people in an outgoing way PHYSICAL REQUIREMENTS: Location of job activities Remote, Hybrid or onsite; geographic location Extensive manual dexterity (keyboarding, mouse, phone) Constant use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Pharmacy Patient Advocate supports the enrollment process and patients in accessing coverage for their prescribed medications through inbound and outbound telephone support, as well as administrative functions. Pay Range: $17.00 - $24.00 based on experience and qualifications Current current work schedules based on EST: 8:30 AM - 5:00 PM 9:00 AM - 5:30 PM 10:00 AM - 6:30 PM 11:30 AM - 8:00 PM Responsibilities Review and process patients' enrollment forms to the Patient Assistance Program (PAP) Assist patients on the phone with PAP program enrollment by verifying the pre-screening and qualifying tasks. Notify patients and healthcare providers of approvals, denials, and any next steps needed to continue the enrollment process Schedule treatments to be sent to the patient or patient's healthcare provider Support inbound and outbound phone lines for the PAP program Communicate daily with patient/authorized representatives on eligibility based on PAP criteria and healthcare providers to manage expectations. Contact patient/authorized representative to determine supplementary information needed to enroll into the manufacturer's PAP program. Prioritize workload to ensure patients' enrollments are processed within specified timeframe Explain the PAP program and services to patients, authorized representatives, healthcare providers and physician office staff. Respond to program inquiries from patients, authorized representatives, healthcare providers, patient advocates, and caregivers. Report adverse events/product complaint inquires received in accordance with standard operating procedures and current good manufacturer practices. Execute day-to-day operations specific to the assigned program(s). Always maintain patient confidentiality. The above duties are meant to be representative of the position and not all inclusive. Qualifications MINIMUM JOB REQUIREMENTS: High school diploma or equivalent Kentucky Pharmacy Technician Registration Kentucky requires a licensed pharmacy technician to be over the age of 18. Two (2) years of work experience in customer service or customer focused healthcare role One (1) year of work experience in a HUB service or call center environment. Strong attention to detail and accuracy in data entry Experience with insurance and benefit investigations; knowledge of U.S. Private and Government payers Must have proven ability to provide consistently high-quality of service PREFERRED EDUCATION AND EXPERIENCE: Education: Associate degree or completion of technical school training in healthcare, pharmacy or a related field Experience: Two (2) years of work experience in pharmacy, managed care, Medicaid and/or Medicare organizations, pharmaceutical and/or biotech manufacturer, insurance, medical office, or related field Experience with HIPAA regulations and privacy standards Certifications: National Pharmacy Certification (PTCB, ExCPT) preferred Language Skills: Bilingual proficiency in English and Spanish strongly preferred Prior experience in patient assistance programs and/or benefit verification processes KNOWLEDGE, SKILLS & ABILITIES: Demonstrated empathy and compassion Excellent verbal and written communication skills Excellent organization skills and detail oriented Balance multiple priorities to meet expected response deadlines Adaptable, flexible and readily adjust to changing situations Ability to work independently and as a member of a team Ability to comprehend and apply basic math principles Ability to apply logical thinking when evaluating practical problems Ability to present information and respond to questions from stakeholders Ability to interact with a diverse group Ability to listen and demonstrate a high degree of empathy Demonstrated computer skills includes Microsoft Word, Excel, and Outlook Display tact and diplomacy in response to unfavorable or negative situations Demonstrated sensitivity and understanding when speaking with patients Demonstrated passion for speaking with people in an outgoing way PHYSICAL REQUIREMENTS: Location of job activities Remote, Hybrid or onsite; geographic location Extensive manual dexterity (keyboarding, mouse, phone) Constant use of phone for communication Noise and/or vibrations exposure Frequently reach (overhead), handle, and feel with hands and arms Sit for prolonged periods of time Occasionally stoop, kneel, and crouch Occasionally lift, carry, and move up to 25 pounds Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back. ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story! Summary: Prospective Patient Advocates are remote inside phone sales representatives who serve as the first point of contact for prospective patients on their way to reclaim their health, smile, and confidence within our 100 person inbound and outbound sales and service contact center, i.e. The Care Connection Team. We are searching for individuals with a strong empathetic and consultative sales acumen who are passionate about helping transform lives and demonstrate an ability to advocate for our prospective patients to take the next step. The position includes three weeks of initial and thorough paid sales training and extensive ongoing training and coaching. Top Advocates exhibit empathy, conviction, and drive and are excited by the prospect of making an impact on people's health journey. Responsibilities: Serve as the first point of contact for prospective patients experiencing dental issues and looking to learn more about our services Support these prospective patients by being able to thoroughly explain our services and how they differ from competitors or other alternatives Listen empathetically and think critically to determine if our services are the right fit given each prospective patient's unique situation Work with prospective patients to schedule a free consultation and prepare them to come in for a successful consultation and evaluation Spend a majority of your time on the phone both with inbound phone calls from prospective patients and also making outbound phone calls to existing leads who have expressed interest in our services (no cold calling) Exhibit empathy, compassion, and conviction when speaking with prospective patients with the goal of helping to impact their lives for the better Show confidence and expertise overcoming objections Meet or exceed set KPIs by understanding how to impact results and seeking coaching for continual improvement Act as an ambassador to the ClearChoice Core Values at all times showing: Compassion, Conviction, Teamwork, Integrity, Trust, Impact, and Passion for Learning Required experience & skills: Strongly in need of bilingual Spanish-English candidates A strong desire to help those in need and work for a mission driven organization 1-2 year consultative sales experience (overcoming objections, asking open-ended questions, active listening, building value) 1+ years experience in field requiring a high level of empathy 6 months to 1 year previous remote work experience with intermediate to advanced computer skills/proficiencies 1 + years call center experience or related experience with high volume inbound and outbound calls Experience in a role that utilizes scripts or call flows Strong interpersonal skills (active listening, teamwork, flexibility, empathy, connection) A confident approach and ability to quickly build rapport while maintaining control of the conversation Goal Oriented individual with a drive for performance Comfortable seeking and receiving coaching and guidance Excellent verbal and written communication skills Self-motivation, drive, and initiative Excellent attention to detail and multitasking skills Experience with Salesforce and G-suites a plus We are looking for candidates with schedule flexibility to work within our business hours of Monday-Thursday 4:30am-9pm MST, Friday 4:30am-8pm MST, Sat & Sun 8am-4:30pm MST Remote Requirements: Ability to multitask through computer programs and systems comfortably in a remote office setting with dual monitors Proficient with computer problem solving skills and set up Secure, reliable and dedicated high-speed internet is required to support business needs (may be asked to share screenshot of current network speed) Please note: Not all WIFI providers are compatible with our business Must have a dedicated and private home work space with minimal distractions and NO visibility to your computer screen Remote positions with our team are currently available for candidates located in AZ, CO, CT, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MS, MO, MT, NE, NV, NH, NC, ND, OH, OK, OR, PA, SC, SD, TX, UT, VA, WA, WV, WY Benefits of Joining Our Team: Medical, dental & vision benefits Options for Flexible Spending Accounts and Health Savings Accounts. 401K Investment Plan with employer match after 12 months of employment Company paid holidays and paid time off/vacation Thorough and intensive new hire paid training program and ongoing training and coaching Phenomenal culture committed to supporting our employees to change the lives of those we serve Position is fully remote $17.50 to $21.00/Hour Base Depending on Experience (equivalent to $36,000-$44,000 annually on average) On top of the base compensation, we offer a bonus program which is uncapped and paid monthly Monthly target bonuses can increase your base compensation by 15% to 40% Weekend pay differential of $1.50/hour

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Bilingual Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position will be hybrid working at our office in Orange CA and remotely, with a Monday-Friday schedule from 8:30 AM to 5:00 PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Bilingual Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. This position is responsible for working as the liaison between the patient in need, the hospital facility and government agencies, proficiently and effectively communicating in English and Spanish. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked. * Provide exceptional customer service at all times. * Participate in ongoing trainings in order to apply the content learned in dealings with patients and cases. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track (via MPower) all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Request home visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * All other duties as assigned Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * High School Diploma or GED preferred, except when required by our client. * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals utilizing fluent Spanish and English. * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Ability to multitask * Remote and Hybrid positions require home internet connections that meet the company's upload and download speed criteria * Ability to function in a fast-paced environment Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team is currently looking for a Patient Success Advocate to join our dynamic call center environment. As a Patient Success Advocate, you will be responsible for delivering comprehensive support to patients and partners participating in the Cadence remote monitoring program across various channels. Your primary duties will include handling incoming patient inquiries, providing administrative assistance to clinicians, and executing patient engagement and retention initiatives. This role will be required to work Monday - Wednesday & Friday 11:00AM - 10:00PM MST. WHAT YOU'LL DO: Provide courteous and professional assistance to customers via phone, email, and chat, addressing inquiries, troubleshooting technical issues, rescheduling appointments, and providing solutions in a timely manner. Educate customers on the features, functionalities, and benefits of our Cadence technology products and services, empowering them to maximize medical device usage. Conduct follow-up communication with customers to ensure their issues have been resolved satisfactorily, gather feedback on their experience, and provide additional assistance if needed. Appropriately escalate patient concerns to the necessary care delivery teams, ensuring that complex issues are addressed promptly and efficiently. WHAT YOU'LL NEED: Multi-channel (voice, email, SMS) help desk experience where you interact directly with the consumer. Experience with Zendesk is a plus. Experience in a customer-facing healthcare related field (advocacy, health system, insurance) providing incredible service and helping patients/members navigate the complex healthcare system. Previous experience working in a metrics-driven position. Experience working with Medicare patients. Ability to problem solve, ask probing questions, and troubleshoot. Prior experience working in a remote work environment. Ability to represent Cadence and become a building block of an amazing culture and future. Willingness to receive and provide feedback with positive intent. Ability to identify trends and raise them proactively, ideally with suggestions or solutions. Eagerness to continue to learn and grow. To ensure that our teams have the necessary tools for a successful remote work environment, home office setups must have consistently stable wifi with strong upload and download speeds. A wifi speed test is required before participating in the interview process to verify that these standards are met. Remote patient monitoring support experience is a plus. WHO WE ARE: Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit. Your expertise is the heart of our system. Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You'll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.” A modern toolkit to practice top-of-license care We've replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal. Thriving in a fast-moving, mission-driven culture. Change excites us. Innovation fuels us. If you're energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you'll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day. Join us in redefining healthy aging. If you're passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let's talk. Together, we'll build a future where exceptional care is consistent, connected, and just a call away. WHAT YOU'LL GET: Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. Company culture all about impact, shared growth mindset, empowerment, and integrity An opportunity to help improve the quality of life of millions of Americans Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers Competitive salaries and quarterly incentives Medical, dental, and vision insurance TelaDoc (virtual primary care) Competitive PTO 401K and 401K match National and local discounts powered by TriNet Onboarding stipend for remote equipment and home office setup Paid Parental Leave Charitable Donation Match program Expected compensation range: $20-$22/hr Location: Remote We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

Full-time Description Call Center Patient Advocate (Patient Intake & Admissions) Department: Patient Access / Admissions Reports to: Call Center Manager / Director of Operations NOTE: Must reside in one of the following states: California, Florida, Georgia, Illinois, Maryland, Michigan, New Jersey, New York, Ohio, Tennessee, Texas, Virginia) Status: Full-Time Role Overview Our Patient Advocate serves as the first point of contact for prospective and existing Pelvic Rehabilitation Medicine (PRM) patients. This role blends high-touch patient advocacy with a consultative admissions approach, guiding patients through education, qualification, and scheduling with the goal of converting qualified inquiries into completed consultations and admissions. The ideal candidate is empathetic, confident, patient-focused, and motivated by helping patients take the next step in their care journey. Key Responsibilities Patient Advocacy & Experience Educate patients on chronic pelvic pain conditions and PRM's treatment approach. Actively listen to patient concerns and provide clear, supportive guidance. Ensure every patient interaction reflects PRM's standards of excellence and care. Admissions & Conversion Handle inbound and outbound calls, texts, and emails from new and existing patient leads. Qualify patients based on clinical appropriateness and readiness for consultation. Address hesitations and objections using a patient-centered, educational approach. Documentation & Systems Accurately document and navigate all patient interactions in CRM/EHR systems. Track lead status, outcomes, and follow-up activity. Always Maintain compliance with HIPAA and PRM policies. Requirements Required Qualifications 2+ years of experience in healthcare contact center, patient intake, admissions, or patient-facing customer service. Strong verbal communication and active listening skills. Ability to guide conversations toward next steps while maintaining a patient-first mindset. Proficiency with CRM, EHR, and softphone systems. High attention to detail and strong organizational skills. Self-motivated, ability to work remotely. Preferred Qualifications Experience in specialty healthcare, medical intake, or patient coordination. Background in women's health, pain management, or specialty clinics. Familiarity with medical terminology. Experience in goal-oriented or performance-driven environments. Key Competencies Empathy and professionalism Patient-centered communication Confidence guiding decision-making Persistence and follow-through Accountability and teamwork

AccessOne MedCard, Inc., is an indirect wholly owned subsidiary of Phreesia, Inc. AccessOne is a market leader in providing financing solutions for healthcare receivables, working with some of the largest health systems in the U.S. AccessOne takes minimal credit risk and offers healthcare providers a scalable, compliant and operationally efficient tool that improves collections without undermining patient trust. Phreesia is committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We're an eight-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. Patient Advocacy is the center of what AccessOne does, and the Patient Advocate Call Center is the core of the operations. Patient Advocates are dedicated to making the patient payment process as easy and effortless as possible, for both patients and providers. This is a work-from-home position. AccessOne is a Phreesia company. This role performs work for Phreesia's subsidiary, AccessOne MedCard, Inc. Payroll and benefits are provided by Phreesia, Inc. What You'll Do As a Patient Advocate, you will provide best-in-class service to health system patients in a call center environment by: Serve as the first point of contact for patients regarding billing questions, account balances, setting up payment plans, and create new or add charges to existing AccessOne accounts by handling inbound and outbound patient interactions with a high degree of professionalism, empathy and efficiency Review patient accounts, verify balances, and provide clear explanation of statements and adjustments Use judgment and problem-solving skills to resolve inquiries, troubleshoot issues, and provide accurate guidance and information about products, services and policies, and escalate complex issues when necessary while maintaining ownership of the patient's experience Meet quality, accuracy, and service-level standards while maintaining empathy and professionalism Collaborate with internal teams to share patient insights and support continuous improvement Protect patient privacy and adhere to HIPAA, financial compliance requirements, and organizational policies Other tasks or projects as needed or assigned What You'll Bring You are empathetic and passionate about helping people. You want to bring your talents to a company where what you do makes a positive impact on people's lives. You thrive in a structured environment and are looking for a role that offers work/life balance. You're always learning and growing, and you're looking for a company that will support you on your professional development journey. The Patient Advocate, opportunity may be a match for you if you have the following knowledge, skills, and abilities: Bachelor's Degree required Proficiency with MS Office, Windows OS, and web browsers Excellent verbal and written communication skills Effective time management and organizational skills High level of professionalism, reliability, and integrity Ability to work uninterrupted 8-hour shifts with scheduled rest breaks and meal periods Ability to work in a fast-paced environment while maintaining accuracy and focus Strong analytical and decision-making skills to evaluate account details and recommend solutions Proven ability to safeguard highly confidential information Ability to respond to and de-escalate sensitive matters with patience, compassion, and empathy Spanish language fluency If you also have these preferred qualifications, we consider that a major plus! Medical billing experience Call center experience Hourly rate for US is $18-$23, depending on qualifications. Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process. Disclosure: This posting is to fill an existing vacancy. Who We Are: At Phreesia, we're looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We're committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered. Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care. Phreesia cares about our employees by providing a diverse and dynamic work environment. We're a five-time winner of Modern Healthcare Magazine's Best Places to Work in Healthcare award and we've been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit! Top-rated Employee Benefits: 100% Remote work + home office expense reimbursements Competitive compensation Flexible PTO + 8 company holidays Monthly reimbursement for cell phone + internet + wellness 100% Paid 12-week parental leave to our U.S. employees, as well as a generous parental benefit to our employees in Canada Variety of insurance coverage for people (and pets!) Continuing education and professional certification reimbursement Opportunity to join an Employee Resource Group. Learn more here: *********************************** Disclosure: Phreesia uses certain automated tools, including artificial intelligence, to support the assessment of applicants for this position. We strive to provide a diverse and inclusive environment and are an equal opportunity employer.

The Service Agent provides excellent experience for patients and providers by fielding and responding to their requests. They help keep provider schedules full and optimized, and guide patients through the intake process. They also ensure all patients are matched appropriately to a provider, and take care of administrative tasks like faxes, emails, and authorizations. The successful candidate must be available to work one of the following shifts:· 9:30am - 6:00pm EST· 7:30am - 4:00pm EST About us:Talkiatry transforms psychiatry with accessible, human, and responsible care. We're a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment. 60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need-and allow psychiatrists to focus on why they got into medicine. You will: Answer incoming inquiries from patients, answer questions, and schedule appointments Make outbound phone calls to patients, pharmacies, and insurance companies Create and triage tickets in ServiceNow Ensure that providers are scheduled for best use of time Schedule appointments as needed in eClinicalWorks Support clinicians via Microsoft Teams Chat to: Schedule patient follow-up appointments Reach out to patients who are late to tele visits Send referral information to patients Send discharge letters Monitor and complete tickets in ServiceNow to: Inform patients of insurance benefits Respond to patient inquiries Add copies of insurance cards/IDs to patient documents Troubleshoot minor technological issues or escalate them to our helpdesk You have: Strong written and verbal communication skills Excellent customer service skills Ability to multitask while maintaining accuracy Enjoy working in team-based environment Must have: Experience providing phone, email and chat-based customer service Experience answering phones and multitasking in a fast-paced environment Experience scheduling appointments Medical Reception experience and experience using an Electronic Health Record (EHR) is a plus, but not required Microsoft Office (M365), plus if you have worked with Microsoft Teams Why Talkiatry: Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care Collaborative environment: be part of building something from the ground up at a fast-paced startup Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands It all comes back to care: we're a mental health company, and we put our team's well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job SummaryWe are seeking a Spanish Speaking Care Coordinator who will be responsible for overseeing our remote patient monitoring (RPM) program. In this fully remote, flexible, role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities Collaborate with physicians, patients, families, and healthcare staff Coordinate a variety of healthcare programs Review daily measures Oversee a monthly patient roster, ensuring comprehensive care for each individual Aiming for a patient engagement rate of 90% or higher Develop individualized care plans Educate patients on their healthcare options Create goals and monitor progress toward goals Recruit and train staff Qualifications Previous experience as a Care Coordinator or in a similar position is preferred Comprehensive knowledge of Hypertension and Diabetes Certification as a medical assistant or higher is required (licensing required in NY and NJ) Fluency in second language is a plus Strong problem-solving and organizational skills Ability to manage multiple projects or tasks and prioritize appropriately Ability to work in fast-paced situations and make sound decisions quickly Excellent interpersonal skills and high level of compassion Strong verbal and written communication skills Comfortable learning and using EHR platforms This is a remote position. Compensation: $18.00 - $23.00 per hour

Job Description Apply Here: ********************************************************************************** Patient Advocate The Patient Advocate is responsible for duties pertaining to all aspects of patient payments and billing inquiries, including enrollment and re-enrollment into patient assistance programs (PAPs), financial hardship programs, and patient payment plans. This individual will work cohesively with our billing partners to see that patient assistance program claims are submitted in a timely manner, and to ensure prompt payment of these claims, from the various PAP vendors. The Patient Advocate also provides SME support to our clinic staff, to address billing inquires related to patient assistance programs and self-pay encounters. This is a Remote position; however, all candidates considered for this position must currently reside within Central California. Duties / Responsibilities: Prepares and submits clean claims to various insurance companies either electronically or by paper. Contacts Insurance companies and financial assistance programs regarding unpaid claims via rebill, appeals, or phone. Accepts in-coming phone calls for patient inquiries. Answers questions from patients, clerical staff and insurance companies via phone, email, and messaging portals. Identifies and resolves patient billing complaints. Prepares, reviews and sends patient statements as needed. Mails appropriate patient contact letters to resolve outstanding claims. Evaluates patient's financial status and establishes budget payment plans. Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third party payers. Utilizes Practice Management software and completes assigned AR and Patient tasking. Participates in educational activities and attends monthly staff meetings. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Responding to all PFS inquiries via email inbox, phone calls to billing and PAP line, MS Teams messages, and via individual tasks in NextGen Maintaining NextGen Patient Assistance Program tasks and communicating with billing staff regarding enrollments, re-enrollments, etc. Reviewing drug balance report and enrolling patients into Patient Assistant programs as applicable, based on outstanding balances Manage all first time and re-enrollment of patients into Patient Assistance Programs Responsible for claims submissions to various programs via fax, mail, and online portal. Responsible for payment posting from various assistance programs. Submitting appeals as necessary. Training Front Desk and Billing staff on PX Connect and drug portals. Assists PFS Supervisor as gatekeeper for all portal access: New hires Disabling access to PAP portals upon notification of termination/resignation Password resets Establishes and maintains professional relationships with various pharmaceutical vendors/reps, to stay current on medication and PAP happenings, protocol, and pertinent billing guidelines. Performs other duties as assigned.

The Centeno-Schultz Clinic is the creator of Regenexx procedures and an innovator behind a new specialty called Interventional Orthopedics. Centeno-Schultz Clinic is dedicated to helping patients overcome orthopedic injuries and problems by avoiding surgery. We are leaders in Interventional Orthopedics because we facilitate healing by precisely injecting orthobiologics with image guidance. We are highly motivated in making sure things are done right. We are a training facility dedicated to teaching physicians research-proven techniques. We also deliver an alternative to orthopedic surgery that provides a better outcome to the patient and reduces 86% of orthopedic cost for self-funded employers. The regenerative medicine consultant will be responsible for leading a dynamic clinic team. Our clinic will be growing to multiple locations along the front range of Colorado. We are looking for a manager that can lead their department through this growth. This is an exciting time to be part of a team that is changing the delivery of care! Principal Accountabilities: Effectively answer questions and educate world-wide patients on our state-of-the-art stem cell procedures Work collaboratively with call center staff and other clinic personnel Effectively multitask while tracking several tasks and follow ups to completion Maintain CRM system with great detail and accuracy; data integrity is vital Be coachable Be open to continual sales training and quality improvement Manage and meet sales objective and quantitative goals that align with the strategy, mission and vision of the organization Schedule prospects for a procedure Success Factors: Medical Assistant, CNA or Physical Therapy Assistants experience preferred Call Center experience is very beneficial Medical sales experience preferred Excellent written and verbal communication skills Expresses ideas in an organized manner; adjusts language and terminology for different audiences. Ability to learn new medical terminology and explain medical procedures to patients and other associates. As requested, is willing to work some evenings, weekends, and willing to travel. Experience working in a healthcare call center is a plus. Experience with CRM/InfusionSoft systems a plus. Minimum Qualifications: MA, CNA or PTA degree with 3+ years of experience in healthcare or equivalent sales and service experience. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental Pay: Bonus pay Commission pay Experience: sales: 3 years (Required) medical: 3 years (Preferred) Work Location: Broomfield, CO This Company Describes Its Culture as: Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture People-oriented -- supportive and fairness-focused Company's website: centenoschultz.com Company's Facebook page: ********************************************* Benefit Conditions: Only full-time employees eligible Work Remotely: Temporarily due to COVID-19 Requirements Experience: sales: 3 years (Required) medical: 3 years (Preferred)

Who we are: Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health. We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception. We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out. What you'll be responsible for: We are seeking an experienced and detail-oriented Patient Registration Specialist on a full-time contractual basis from January 5, 2026 through March 5, 2026. During this defined period, the Patient Registration Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment. What you'll work on: Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare's billing system Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies Escalate complex coverage or registration issues to management or the billing department as needed Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling Other duties as assigned What you'll bring to Access TeleCare: High school diploma required A minimum of 1-2 years' experience in Revenue Cycle, Registration and Medical Billing Solid understanding of registration and billing Knowledge of medical terminology, anatomy, and physiology Must also have a focus on regulatory and billing requirements Ability to maintain confidentiality Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems Ability to work effectively under deadlines and self-manage multiple projects simultaneously Strong analytical, organizational, and time management skills Flexibility, detail-oriented, and adaptability in a fast-paced environment Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment Must be able to remain in a stationary position 50% of the time About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Escondido, CA This is a paid per fitting position. ESSENTIAL DUTIES Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills Willingness to contact prescribers, caregivers and patients to schedule services Ability to accept an assignment that could include daytime, evening, and weekend hours Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services Measure the patient to determine the correct garment size Review and transmit essential paperwork with the patient to receive the Assure garment and services Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings Flexibility of work schedule and competitive pay provided Adhere to Pledge of Confidentiality Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. Integrity: Commitment, accountability, and dedication to the highest ethical standards. Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. Action/Results: High energy, decisive planning, timely execution. Innovation: Generation of new ideas from original thinking. Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. Highly organized, service and detail orientated Passionate about the heart-failure space and a strong desire to make a difference Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. Interest and desire for life-long learning to continuously improve over time. Requirements Education/Experience Required: 1 year in a paid patient care experience (not as a family care giver) Clinical or engineering background which may include but is not limited to nurses, cardiac device sales representatives, clinical engineers, catheterization lab technicians, physician assistants, or ECG technicians. Disclosure of personal NPI number (if applicable) Completion of background check. Florida and Ohio must complete a level 2 screening paid for by Kestra. Willingness to pay an annual DME fee which is deducted from the completed work order Ability to pay for vendor credentialing upfront during a 90-day probationary period Experience in patient and/or clinician education Valid driver's license in state of residence with a good driving record Ability to consistently work remotely Disclosures are required for any potential relationships and referral sources Must be able to achieve credentialing for hospital system entry including, but not limited to: Documentation of vaccination and immunization status Pass background check Pass drug screening testing Review and agree to hospital policies and procedures Completion of online courses, i.e., HIPAA, Bloodborne Pathogens and Electrical/Fire Safety Bilingual (Spanish) Preferred: Knowledge of MS Office, Excel, PowerPoint, MS Teams Direct cardiac patient care experience - RN, RT, CVIS, Paramedic, CRM WORK ENVIRONMENT Variable conditions during travel Minimal noise volume typical to an office or hospital environment Possible environmental exposure to infectious disease (hospital and clinic settings) Extended hours when needed Drug-free PHYSICAL DEMANDS Ability to travel by car Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage Frequent stationary position, often standing or sitting for prolonged periods of time Frequent computer use Frequent phone and other business machine use Occasional bending and stooping Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle TRAVEL Frequent travel by car in agreed upon geography OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Job Title: Patient Growth Specialist Classification: 1099 Contractor; Full-Time Hours/Schedule: Monday-Friday, 10:00 AM - 6:00 PM ET Work Structure: Fully Remote (United States) Team: Enrollment Operations Reporting to: Senior Enrollment Operations Manager Location: United States Compensation: $30/hour About Us One in three people die of heart disease - it's time to change that. We're redesigning heart health from the ground up so that everyone can live fuller lives. Our team consists of mission-driven clinicians, engineers, and professionals attacking a problem using evidence-based research and guidelines for cardiovascular rehabilitation. We're working to deliver exercise and wellness for the older adult cardiovascular disease using telemedicine. We are dedicated to delivering exceptional services that enhance the lives of our patients. About the Role We're seeking a Patient Growth Specialist to support the expansion of our virtual cardiac rehabilitation program. This role is highly conversion-driven and ideal for someone who excels in high-volume outbound calling, persuasive communication, and helping patients take action in a fast-paced healthcare environment. You'll be responsible for engaging prospective patients, clearly explaining program value, overcoming objections, and guiding individuals through enrollment and basic technical setup. Key Responsibilities * Make high-volume outbound cold calls to prospective patients * Engage patients in clear, empathetic conversations to drive enrollment into our virtual cardiac rehab program * Confidently explain program benefits, expectations, and next steps * Assist patients with mobile app downloads, account setup, and basic technical troubleshooting * Complete initial reminder outreach to confirm upcoming appointments and reduce no-shows * Accurately document call outcomes, patient status, and next steps in internal systems * Meet or exceed daily call volume and enrollment targets * Partner closely with Enrollment Operations and Clinical teams to ensure a seamless patient experience Required Qualifications * Bachelor's degree (required) * Proven experience in cold calling, outbound sales, or high-volume call environments * Strong verbal communication skills with the ability to build trust quickly over the phone * Comfort handling objections and motivating patients to take action * Ability to perform in a metrics-driven, fast-paced environment * Strong technical aptitude and comfort helping patients navigate mobile apps and resolve basic tech issues * Reliable internet connection and a quiet, professional home workspace Preferred Experience * Healthcare, digital health, or patient engagement experience * Business development, inside sales, or growth roles * Experience onboarding or enrolling users into programs or platforms * Familiarity with CRMs, power dialers, or patient management systems * Note: This is a 1099 contractor position

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial "face and attitude" of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions * Perform routine administrative and clerical duties relating to a clinical service or physician practice office. * Make patient appointments and maintain appointment records. * Greet and assist patients. * Answer telephones, assist callers with routine inquiries, and schedule appointments. * File materials in patient folders and print appointment schedules. * Process patient billing forms and scan documents to patient medical record/LMR. * Call for patient medical records and laboratory test results. * Open and distribute unit mail or faxes. * Type forms, records, schedules, memos, etc., as directed. * Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. * Acts as "Super User" for scheduling, registration and billing systems. * Provides assistance and training to others in these areas. * May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities * Proficiency with all Office Suite, * Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. * Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. * Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. * Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. * Managing one's own time and the time of others. * Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.