Patient advocate resume examples from 2026
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How to write a patient advocate resume
Craft a resume summary statement
Put a resume summary on the top of your resume to highlight your accomplishments. A resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to write a strong, impressive resume summary:
Step 1: Mention your current job title or the role you're pursuing.
Step 2: Include your years of experience in patient advocate-related roles. Consider adding relevant company and industry experience as relevant to the job listing.
Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.
Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.
Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the patient advocate position.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
- Include as many relevant hard skills and soft skills as possible from the listing.
- Use the most up to date and accurate terms. Don't forget to be specific.
Here are example skills to include in your “Area of Expertise” on a patient advocate resume:
- Patients
- Customer Service
- Patient Care
- Medicaid
- Financial Assistance
- Patient Accounts
- Insurance Benefits
- Telephone Calls
- Medical Terminology
- Financial Counselors
- English Language
- Government Agencies
- Phone Calls
- Insurance Verification
- Cycle Management
- Excellent Interpersonal
- HIPAA
- Government Programs
- Hospital Systems
- Medical Expenses
- Data Entry
- Good Communication
- Insurance Coverage
- Work Ethic
- Health Insurance
- Patient Satisfaction
- Social Work
- CPT
- Patient Advocacy
- Social Security
Zippia’s AI can customize your resume for you.
How to structure your work experience
A work experience section is a vital part of your resume because it shows you have the experience to succeed in your next job.
- Put your most recent experience first. Prospective employers care about your most recent accomplishments the most.
- Put the job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
- Include only recent, relevant jobs. This means if you're a fairly experienced worker, you might need to leave off that first internship or other positions in favor of highlighting more pertinent positions.
How to write patient advocate experience bullet points
Remember, your resume is not a list of responsibilities or a job description. This is your chance to show why you're good at your job and what you accomplished.
Use the XYZ formula for your work experience bullet points. Here's how it works:
- Use strong action verbs like Led, Built, or Optimized.
- Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
- Wrap it up by explaining the actions you took to achieve the result and how you made an impact.
This creates bullet points that read Achieved X, measured by Y, by doing Z.
Here are effective examples from patient advocate resumes:
Work history example #1
Customer Service And Billing
Alorica
- Cultivated and maintained client relationships through successful communication to identify cross-selling opportunities and resolve client service concerns.
- Slashed cancellations in half with my expertise of product knowledge and patience (retained 94% of my customers).
- Assisted customers in troubleshooting various electronics.
- Received in-bound calls from members that needed help with their electronics that was not working or needing setup.
- Accepted incoming calls and promoted DIRECTV to prospects.
Work history example #2
Patient Coordinator
Kelly Services
- Maintained access data base for Pharmacists and technicians licenses, pharmaceutical certifications, CPR certification and continuing education curriculum.
- Expedited patient scheduling, pre-registration, check-in and check-out.
- Contacted various health insurance companies to verify members' health insurance eligibility via telephone and internet.
- Billed insurance companies* Billed patient* Worked toward a team goal* worked insurance eob's
- Entered payroll and corrected adjustments as necessary.
Work history example #3
Patient Advocate
Inova Health System
- Obtained estimates for radiology exams for patient procedures.
- Obtained medical case information including diagnosis, ICD-9, CPT codes, ordering/referring physician.
- Contacted and screened patients for Disability, Medicaid and victims assistance eligibility.
- Processed financial codes, such as Medicare, Medicaid, Labor and Industry, and other commerical insurances.
- Earned recognition from multiple private health insurance companies as nationally favored insurance reviewer.
Work history example #4
Patient Care Specialist
HearUSA
- Demonstrated knowledge of HIPAA Privacy and correctly identified errors and re-filed denied/ rejected claims as they were received from insurance companies.
- Registered patients for admission and verified insurances for Medicaid, Medicare and Private Pay.
- Processed Release for Medical Information while complying with all HIPPA regulations.
- Informed and stay current with HIPAA/Joint Commissions regulations along with patient confidentiality and organization policies and procedures.
- Processed information for physician visit check-ins.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries for resumes:
Bachelor's Degree in health care administration
Monroe College, Bronxville, NY
2007 - 2010
Bachelor's Degree in public health
Monroe College, Bronxville, NY
2010 - 2013
Highlight your patient advocate certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
To list, use the full name of the certification and the organization that issued it, along with the date of achievement.
If you have any of these certifications, be sure to include them on your patient advocate resume:
- Medical Assistant
- Certified Nurse Assistant (CNA)
- Certified Pharmacy Technician (CPhT)
- Certified Billing and Coding Specialist (CBCS)
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Certified Clinical Medical Assistant (NHA)
- Certified Professional - Human Resource (IPMA-CP)
- HIPAA Professional (HIPAAP)
- Certified Medical Interpreter - Spanish (CMI)