You walk in the door to a work family who wants to make the day count. We truly believe our employees and residents are a family that comes together to enjoy the good things in life, including one another. When our employees feel special, so do our residents.
We offer a great FULL TIME benefits and perks package!
Short Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Long Term Disability (Guardian)-for employee only, benefit percentage 60% of salary!
Health Advocate (Employee Assistance Program)-for Employee, Spouse, Dependents, Parents, and Parents in Law.
Examples that are available for help: Emotional Support-Stress, Relationships, Addictions, Mental Illness, Anger, Loss, Depression, Time Management.
Medical (BCBS)-for Employee, Spouse, and/or Dependents.
HSA (Health Savings Account) is optional if Medical is selected. Great tax benefit!
Dental (Guardian)- for Employee, Spouse, and/or Dependents.
Hospital Indemnity (Guardian)- for Employee, Spouse, and/or Dependents.
MetLife Legal (Legal Shield)- for Employee, Spouse, and/or Dependents.
Assistance with Adoption, Lawyers, Wills and Trusts and much more!
No waiting periods, no claim forms, no deductibles!
Wide range of coverages for your fur babies!
All dog and cat breeds are covered.
~ Tuition Reimbursement
Bonuses :
Resident Referral Bonus Opportunities
Employee Referral Bonus Opportunities
Employees are not mandated to have the COVID-19 vaccine.
As a member of the community leadership team, this person must have business experience to direct and manage the overall administrative activities: reception and secretarial, recordkeeping, and human resources at the community level to assure that proper administrative procedures are maintained. The office manager interacts with residents and their sponsors in financial matters as well.
Plan and coordinate a therapeutic program which meets spiritual, social, emotional, physical, and intellectual needs of the resident
· Asses resident characteristics (i.e., stages, sex, ethnic background, prior lifestyles, cognitive and functional abilities) and, in conjunction with other departments, plans and organizes program content
· Assist in developing, implementing, and conducting in service training and education of care to all staff regarding memory care programs/activities working alongside the Director of Nursing and Life Enrichment Director.
· Market the program through involvement in community organizations and participates in the local Alzheimer's and like associations
· Maintain accurate and timely documentation that complies with state regulations and community policy
· Work with management to develop and maintain written program objectives and procedures for implementation; Serve as a role model for staff regarding care of dementia resident
· In coordination with the nursing department and Director of Life Enrichment, perform a pre-admission assessment for each potential resident
· Assist with the resident's admission to ensure a smooth transition
· Assist with the adjustment of the resident and family to the community; Keep abreast of current research, new programs, and community resources which may benefit residents and families and makes referrals as appropriate to facilitate the resident's use of resources, and to promote the resident's increase level of social functioning
· Assist residents in the maintenance and adequate supply of personal clothing and other personal items
· Refer the resident/resident's sponsor internal and external services that are available to the Director of Life Enrichment
· Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Executive Director
Must be an LPN
·Two years of previous experience in programming: including but not limited to: POC (plan of care programs, scheduling staff, coordinating meeting with POAs and families, planning activities and working with dementia residents in an assisted living environment
· Background in nursing/ proving one on one care for seniors
· Flexible schedule, including availability to work evenings, weekends and holidays as needed
We are an Equal Opportunity Employer and considers all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
$23k-38k yearly est. 2d ago
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Construction & Commissioning Scheduler
Blackrock Resources LLC 4.4
New Albany, OH
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Schedule: Full-time | On-site presence required
Industry: Industrial/Power/Data Center Construction
We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery.
What You'll Do:
Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases.
Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable.
Track progress, analyze variances, and recommend adjustments to keep projects on target.
Generate look-ahead schedules, performance reports, and updates for leadership and client reviews.
Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health.
Align construction and commissioning activities for smooth transitions and seamless project closeouts.
What You Bring:
Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience).
5+ years of experience scheduling large-scale industrial, data center, or power generation projects.
Strong command of Primavera P6.
Proven track record supporting both construction and commissioning phases.
Excellent communication, organizational, and analytical skills.
Ability to work on-site in New Albany, Ohio.
Preferred Experience:
EPC or large-scale construction background.
Knowledge of commissioning processes and turnover documentation.
Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools.
If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
$65k-91k yearly est. 1d ago
Family Care Coordinator-K
Indeed.com 4.4
Mount Vernon, OH
Family Care Coordinator
Positions in both Licking and Knox Counties
Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility.
The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer:
Exceptional pay
Great benefits including health, dental, vision, life insurance
403b retirement plan with matching funds
CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts
Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff
Flexible schedule/Potential Hybrid Model
40 hours per week (Monday-Friday)
Eligible for sign on bonus
Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster.
Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required.
LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions.
To Apply: Online at ***********************************
$27k-32k yearly est. 60d+ ago
Care Coordinator
The Advent School 3.8
Columbus, OH
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Care Coordinator
Location: Miamisburg clinic (ability to help at nearby clinics when needed)
At ADVENT, our Care Coordinators are the heart of the patient experience - connecting patients, providers, and teams to deliver care that's both seamless and compassionate. This role blends empathy with action, balancing communication, problem-solving, and precision. Care Coordinators are experts in guiding patients through their treatment journey, helping them understand their options, navigate insurance, and experience ADVENT's unique approach to better breathing and better living. Great position for someone with experience working in a similar position in dermatology, plastic surgery, optical, chiropractic, wellness, weight loss clinic or spa environment.
What You'll Do:
Serve as the primary point of contact for patients and families, building trust and rapport, demonstrating empathy, and providing education to support the treatment plan as directed by the clinic's MD.
Identify and resolve care barriers, confidently addressing patient questions, concerns, or objections, and guiding patients toward successful completion of their care journey.
Balance compassion with efficiency, ensuring patients feel supported without impacting clinic workflow.
Advocate for patients on financial matters, including insurance coverage, estimates/deposits, authorization status, out-of-pocket costs, and pre/post-operative instructions.
Own the patient journey end-to-end, using strong listening, communication, influencing, and problem-solving skills to keep patients motivated and focused on treatment outcomes.
Coordinate scheduling, follow-ups, procedures, and documentation, partnering with staff and surgeons to ensure accurate and timely completion of care.
Monitor patient adherence to care plans, identify gaps in treatment, and proactively engage patients using ADVENT's value proposition and outcomes.
Confidently discuss costs and payments, providing guidance and recommending next steps in the patient journey with a value-driven approach.
What You Bring:
Proven success in customer engagement within a sales-driven or care coordination environment (inside sales experience preferred)
Bachelor's degree in healthcare, social work, or related field - or equivalent experience
Skilled in managing insurance, benefits, and cost-of-care discussions with patients
Strong influencer with a passion for guiding patients toward their goals and treatment outcomes
Proficient in medical terminology and comfortable collaborating with providers
Highly organized with exceptional attention to detail and accuracy
Excellent time management; able to work independently, anticipate needs, and plan proactively
Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
Willingness to support at other nearby clinics as needed
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours - no nights or weekends
A culture that values solutions and encourages growth
This is a full time 32-40 hr/week flex position
Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself
Hours: Monday & Wednesday: 8am - 4:30pm, Tuesday & Thursday: 8am - 5:30pm & Friday: 8am - 2:30pm
Explore more at: ADVENT Careers Website
Salary Description $21.01 - $26.26 per hour
$21-26.3 hourly 3d ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Pickerington, OH
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCare Coordinator to join our team in Pickerington, OH Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCare Coordinator?
* A PatientCare Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our PatientCare Coordinators have excellent customer service skills.
* PatientCare Coordinators learn new things - a lot! The PatientCare Coordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCare Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The PatientCare Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$23k-38k yearly est. 23d ago
Member Care Advocate
CME Federal Credit Union 3.3
Columbus, OH
At CME, we believe in Banking That Has Your Back. As an employer who is ranked as one of the Best Employers in Ohio and is the recipient of several Top Work Places award, we have the backs of our Associates as well! Here are just some of the benefits our Associates receive:
4 weeks of paid time off each year
11 Paid holidays every year
401(k) match of up to 6%
Career advancement opportunities
A strong health and wellness program with health and financial rewards
Annual Mental Health Day
Annual bonus potential
Strong work/life balance
Pet bereavement leave
And so much more!
A financial institution in central Ohio, CME Federal Credit Union was started by the local heroes of our community - City of Columbus Fire and Police Departments. We now offer financial services to everyone in Franklin County and the 7 surrounding counties and remain dedicated to serving those who serve our community! Everything we do has just one mission, to offer strong financial solutions!
CME Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements
We are currently looking for a full time Member CareAdvocate to be a financial hero to our members! This position is located in our Member Care Center located in Downtown Columbus.
Our hero's mission is to . . .
Accurately perform member requests.
Uncover and suggest financial services to meet the member's needs.
Responsible for all electronic services including responding to e-mails, voicemail, and chat; online banking; iPay; mobile banking; and Apple Pay.
Take initiative and finds solutions.
To complete this mission, our financial hero needs to be friendly, approachable, empathetic, and accountable with great communication skills. Our hero also needs to be both solutions and detail oriented and remain accurate while working in a fast paced environment. Being flexible and a multitasker will help our hero to be the problem solver our members need.
At a minimum, our hero needs to have a high school diploma or equivalent along with at least 2 years consistent sales and/or service experience. Financial institution experience is preferred.
Do you have what it takes to be a financial hero?! If so, click the Apply button!
Salary Description $20.00
$29k-35k yearly est. 8d ago
Care Coordinator
Chenmed
Columbus, OH
We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. They work directly with the organization's patient population and their families to authorize, schedule, and ensure completion of patient visits with specialty care. This includes working with insurance representatives and outside vendors, arranging transportation, communicating with physicians, clinicians and other medical personnel, and any other entities necessary for successful completion of approved referrals.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* .Serve as primary point of contact for incoming and outgoing patient referrals. Triage referrals, gather necessary information, ensure timely processing and assignment to appropriate providers.
* Facilitates communication, collaboration, and coordination of care. Coordinating appointments, referrals, transitions of care between primary care, specialists, hospitals, and other healthcare settings, ensuring seamless transitions and continuity of care.
* Schedules patients utilizing coordinated provider list (CPL), makes all necessary arrangements related to the appointment, notify patients of appointment information: date, time, and location.
* Uses web-based insurance platforms to generate referral authorizations.
* Effectively communicates the physicians/clinicians needs or outstanding items to patients.
* Follows all referrals through to completed appointment and obtains all documentation related to appointment, uploading into organization's medical record system for physician review prior to PCP follow-up appointment.
* Ensures any missed external appointments are rescheduled and communicated to the PCP.
* Addresses referral-related phone calls from patients, providers, etc. Completes and addresses phone messages in a timely manner.
* Provides extraordinary customer service to all internal and external customers.
* Performs other related duties as assigned.
PAY RANGE:
$17.0 - $24.26 Hourly
The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$17-24.3 hourly 2d ago
Patient Care Coordinator
Drayer Physical Therapy 4.7
Pickerington, OH
Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a PatientCare Coordinator to join our team in Pickerington, OH
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a PatientCare Coordinator?
A PatientCare Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our PatientCare Coordinators have excellent customer service skills.
PatientCare Coordinators learn new things - a lot! The PatientCare Coordinator multitasks in multiple computer programs each day.
A day in the life of a PatientCare Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The PatientCare Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$21k-29k yearly est. Auto-Apply 21d ago
Patient Onboarding Specialist
Andhealth
Columbus, OH
Central Scheduling Full Time Columbus, OH AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers, plans, and employers to remove barriers to care to ensure all people have access to the care they deserve.
We are looking for a Patient Onboarding Specialist who will play an important role at AndHealth - serving on our new Central Scheduling team, the "Front Door" to our company. At AndHealth, every patient's journey is different, and that's exactly where you come in. You'll be the first point of contact guiding patients through complex medical needs with empathy, precision, and judgement. This is not a back-office scheduling role; it's a frontline opportunity to solve problems in real time, anticipate obstacles before they arise, and make sure each patient feels fully supported. If you thrive on connecting the dots, navigating ambiguity, and making healthcare smoother and more human, this is the role where you'll do your most meaningful work.
What you'll do in the role:
* Orchestrate patient scheduling across all service lines, applying sound judgment to balance urgency, clinical priorities, and patient needs in a dynamic environment.
* Own the referral process end-to-end. Interpret and process partner referrals, schedule patients appropriately, and document outcomes in both partner EHRs and internal systems with precision.
* Serve as the first problem-solver for incoming calls from patients, partners, or other stakeholders - diagnose the need, resolve directly when possible, or rapidly connect to the right team member for action.
* Set every patient up for success at their first visit by proactively handling complex pre-visit steps: insurance verification and consents, records retrieval, questionnaires, and uncovering hidden barriers such as transportation or other social drivers that will help inform the patientscare team.
* Deliver a "Wow" experience in every interaction by combining empathy, resourcefulness, and tech savvy to make patients feel supported and partners feel confident in our approach.
* Take ownership of timely communication. Return calls quickly, document outcomes accurately, and keep patients and care team informed at every step.
* Shape how the team works! Collaborate with other team members to refine playbooks, design workflows, and provide feedback that improves our systems and tools as we scale this department.
* Protect patient trust by upholding HIPAA and data-privacy standards while maintaining meticulous and timely documentation.
* Strive for excellence by consistently meeting service benchmarks around responsiveness, conversation rates, readiness for visit, and documentation quality, while continuously finding smarter ways to achieve them.
Education & Licensure Requirements:
* Bachelor's degree preferred but not required.
Other Skills or Qualifications:
* Background in healthcare.
* Strong communication skills.
* Excellent relationship building skills.
Here's what we'd like to offer you:
* Equal investment and support for our people and patients.
* A fun and ambitious start-up environment with a culture that takes on important things, takes risks, and learns quickly.
* The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
* A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
* We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
* Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, Paid time off, Short- and Long-Term Disability, and more.
Supervisory Responsibilities:
* None
Work Environment:
The work environment characteristics described here are representative of those encountered while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* The noise level in the work environment is usually quiet.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to person the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, talk, visualize, or hear.
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
$26k-48k yearly est. 38d ago
Patient Care Pharmacy Operations Specialist
Gifthealth Inc.
Columbus, OH
Description: About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift details: Full-time employees will work 40 hours per week
Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm.
Saturday, 8:00 am to 4:00 pm (rotating with team)
Position Summary
At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients.
As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care.
Key Responsibilities
Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients.
Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support.
Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries.
System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms.
Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements.
Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience.
Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients.
Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence.
Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service.
Qualifications
Education: High School Diploma or equivalent
Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years).
Strong problem-solving skills with an emphasis on process improvement.
Preferred Pharmacy Technician certification; support provided for obtaining this certification.
Work Environment
Location: On-site / Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions [example below key provision - you may require others]
Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation.
Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems.
Must be able to communicate clearly and professionally via phone, chat, and written channels.
Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues.
Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases.
Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment.
Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs.
Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures.
Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service.
Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
Requirements:
$26k-48k yearly est. 11d ago
Patient Care Pharmacy Operations Specialist
Gifthealth
Columbus, OH
About Us
At Gifthealth, we're revolutionizing the way people experience healthcare by simplifying the process of managing prescriptions and health services. Our mission is to provide a seamless, personalized, and efficient healthcare experience for all our customers. We're a dynamic, innovative, and customer-centric company dedicated to making a positive impact on people's lives.
Shift details: Full-time employees will work 40 hours per week
Monday-Friday, with a variety of shift options available starting as early as 7:00 a.m. and as late as 9:00 pm.
Saturday, 8:00 am to 4:00 pm (rotating with team)
Position Summary
At Gifthealth, our call center is the heart of our operations-where every interaction puts the patient first. Joining our Pharmacy Operations team means becoming an essential partner in delivering exceptional service and support to our agents, ensuring they can provide accurate, timely information to patients.
As a Pharmacy Operations Specialist, you will work directly with agents, answering inquiries and navigating multiple systems to deliver high-quality assistance. This fast-paced, collaborative environment offers a deep understanding of pharmacy operations, empowering you to meet the needs of both agents and patients with excellence and care.
Key Responsibilities
Issue Triage: Identify and assess the nature of customer issues, providing accurate and timely information to agents to ensure clear and effective communication with patients.
Customer Service: Engage directly with patients via phone, chat, or other communication channels to address inquiries, resolve issues, and provide compassionate, high-quality support.
Agent Support: Serve as a knowledgeable resource for call center agents by answering questions, resolving escalations, and assisting with complex pharmacy-related inquiries.
System Navigation: Utilize multiple pharmacy and communication systems to research patient information, verify data accuracy, and ensure seamless workflow across platforms.
Quality Assurance: Maintain a high standard of accuracy and professionalism in all interactions, ensuring compliance with pharmacy policies, procedures, and regulatory requirements.
Collaboration: Partner with cross-functional teams, including pharmacy, operations, and customer service, to resolve issues efficiently and enhance the overall patient experience.
Process Improvement: Identify opportunities to streamline workflows, improve accuracy, and enhance communication between agents and patients.
Documentation: Accurately record interactions, resolutions, and relevant details in appropriate systems to support transparency and operational excellence.
Patient-Centered Focus: Uphold Gifthealth's mission by ensuring that both agent and patient needs are met with empathy, efficiency, and exceptional service.
Qualifications
Education: High School Diploma or equivalent
Previous experience in customer support, service, or success roles, preferably within healthcare and/or high-growth startups (minimum 2 years).
Strong problem-solving skills with an emphasis on process improvement.
Preferred Pharmacy Technician certification; support provided for obtaining this certification.
Work Environment
Location: On-site / Hybrid
Schedule: Full-time
May require additional availability or flexibility for escalations.
Regular meetings with teams, departments, or leadership to ensure alignment.
Key Essential Functions [example below key provision - you may require others]
Must be able to remain seated at a workstation for extended periods while handling calls, chats, and system navigation.
Must be able to type and use a computer for the majority of the shift, including rapid switching between multiple systems.
Must be able to communicate clearly and professionally via phone, chat, and written channels.
Must be able to de-escalate conversations and maintain composure when handling sensitive or urgent patient issues.
Must be able to independently research and resolve issues by reviewing information across multiple platforms and databases.
Must be able to maintain accuracy and attention to detail while multitasking in a fast-paced environment.
Must be able to work scheduled shifts, including rotating Saturdays and occasional schedule adjustments based on business needs.
Must be able to follow all pharmacy-related compliance, confidentiality, and verification procedures.
Must be able to collaborate effectively with cross-functional teams, including pharmacy staff, operations, and customer service.
Must be able to meet performance metrics such as quality, accuracy, productivity, and attendance.
Employment Classification
Status: Full-time
FLSA: Non-Exempt
Equal Employment Opportunity (EEO) Statement
Gifthealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, transgender status, national origin, age, disability, veteran status, or any other legally protected status.
We celebrate diversity and are committed to creating an inclusive environment for all employees. If you do not meet every requirement but still feel you would be a great fit for this role, we encourage you to apply!
Disclaimer
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, or skills required of personnel. Gifthealth reserves the right to modify job duties or descriptions at any time.
$26k-48k yearly est. 43d ago
Patient Care Coordinator
Williams Oral Surgery
Columbus, OH
Williams Oral Surgery is excited to announce the opening for a full-time PatientCare Coordinator. This is a pivotal role within our facility, designed for a dedicated individual who thrives in a dynamic, patient-focused environment. Working as a PatientCare Coordinator, you will be the front line in providing a stellar patient experience, ensuring efficient and effective patientcare through your day-to-day management of clinical and administrative tasks.
This role requires excellent communication skills, a knack for organization, and a deep commitment to patient welfare.
Duties and Responsibilities
Greet and assist patients in a friendly and professional manner.
Schedule and confirm patient appointments, surgeries, and follow-ups.
Manage patient records and documentation, ensuring accuracy and confidentiality.
Coordinate with medical, nursing, and administrative staff to ensure patient needs are addressed.
Handle patient inquiries and provide clear, accurate responses or escalate to appropriate medical staff.
Prepare and manage patient invoices, receipts, and insurance claims.
Facilitate patient preparation for surgeries and consultations.
Maintain a clean and welcoming front office environment.
Update and maintain the scheduling system to optimize workflow and resource utilization.
Provide compassionate support and information to patients and their families.
Undertake continuous professional development to stay informed on the latest health policies and compliance requirements.
Ensure compliance with healthcare regulations and safety standards.
Participate in regular staff meetings to share best practices and improve services.
Handle emergency situations with calmness and professionalism.
Must be willing to travel between two offices.
Requirements
Proven experience as a PatientCare Coordinator or similar role in a busy oral surgery or dental practice preferred.
Strong understanding of medical and dental terminology.
Excellent organizational and multi-tasking skills.
Superior communication and interpersonal skills.
Demonstrated ability to handle sensitive information confidentially.
Care stream dental software knowledge preferred
Capability to work under pressure in a fast-paced environment.
Commitment to delivering high-quality support to both patients and staff.
Empathetic and compassionate demeanor.
Attention to detail and problem-solving skills.
$23k-38k yearly est. 14d ago
Dental Patient Care Coordinator
The Dentist Jeffrey C. Kirian, DDS, LLC
Newark, OH
Job Description
We are seeking a compassionate and organized Dental PatientCare Coordinator to join our team. The ideal candidate will play a key role in providing exceptional customer service and assisting in the seamless operation of the dental office. The PatientCare Coordinator will be responsible for handling patient scheduling, ensuring a positive experience from check-in to check-out, and managing administrative duties with professionalism, efficiency, and accuracy.
Key Responsibilities:
Patient Scheduling & Coordination: Manage patient appointments, ensuring optimal scheduling and reducing wait times. Follow up on no-shows and cancellations to fill open slots.
Patient Communication: Serve as the primary point of contact for patients, answering inquiries via phone, email, and in person. Provide information about services, treatment options, and insurance coverage.
Insurance Verification & Billing Support: Verify patient insurance eligibility, assist in processing claims, and help patients understand their coverage and out-of-pocket costs.
Treatment Plan Coordination: Assist with explaining treatment plans and financial options to patients. Ensure they understand the steps, associated costs, and benefits of the recommended care.
Patient Check-In & Check-Out: Greet patients warmly, collect necessary documentation, update medical records, and ensure patients are comfortable during their visit. Process payments and schedule follow-up appointments as needed.
Record Management: Maintain accurate and up-to-date patient records in the electronic health record (EHR) system. Ensure confidentiality and compliance with privacy laws.
Customer Service & Problem-Solving: Address patient concerns and complaints in a professional and empathetic manner. Work to resolve issues to ensure patient satisfaction.
Team Collaboration: Work closely with the dental team, including hygienists, assistants, dentist, and administrative staff, to ensure smooth office operations and a positive patient experience.
Required Qualifications:
High school diploma or equivalent (Associate's or Bachelor's degree in healthcare or related field preferred).
1-2 years of experience in a dental office or healthcare environment (preferred).
Strong communication skills and a friendly, welcoming demeanor.
Excellent organizational and multitasking abilities.
Proficient with dental software and office management tools (experience with Eaglesoft a plus).
Knowledge of dental terminology, insurance plans, and billing procedures is a plus.
Ability to work well in a team environment and maintain a positive attitude.
Strong attention to detail and commitment to patient confidentiality.
Working Hours:
Full-time position Monday through Friday.
Benefits:
Competitive Hourly Pay
Dental Benefits
Retirement Plan
Uniforms
Paid time off
Continuing education opportunities
If you are a hard-working individual that is passionate about providing excellent patientcare, have strong organizational skills, and thrive in a patient-focused environment, we encourage you to apply for the Dental PatientCare Coordinator position at our office. Join us in making a positive impact on our patients' lives!
To apply, please submit your resume and cover letter to: ***********************
Skills:
General Practice
Scheduling
MS Office
Eaglesoft
Benefits:
Dental
401k
PTO
Bonuses
Compensation:
$20-$30/hour
$20-30 hourly Easy Apply 8d ago
Patient Dining Associate
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
**Responsibilities And Duties:**
35%
Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates.
30%
Professionally interacts with patients, visitors and associates to meet or exceed preset service standards.
15%
Cleaning and stocking work stations, pods, kitchen areas as assigned.
10%
Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets.
10%
Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed.
**Minimum Qualifications:**
No Degree or Diploma
**Additional Job Description:**
Individuals aged 16-18, without a High School Diploma/GED with an applicable work permit may be considered.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Nutrition Services
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$30k-33k yearly est. 60d+ ago
Patient Care Coordinator
Pure Smiles
Westerville, OH
Pure Smiles Westerville
Be part of a private practice that is family-owned, rapidly growing company that prides itself in using state-of-the-art technology, has a team-oriented work environment and gives you the opportunity to work alongside some of the dental industry's greatest owners, administrators, doctors and dental assistants. In addition, you will be paired with a team lead/office manager who is invested in you and your success!
No weekends or late nights:
Description:
We are offering an exciting career opportunity as a
PatientCare Coordinator
at our Pure Smiles Westerville office. In this role, you will:
be an integral part of our dynamic team of dental health care professionals
represent the Pure Smiles brand by being warm, friendly and helpful as well as a team player and comfortable with change
greet and check in patients promptly and courteously, and provide them clear, accurate information about their scheduled appointment/treatment
communicate with the clinical staff during the patient's appointment to keep everyone on schedule and informed about patient's needs
respond to incoming text messages, emails, appointment requests, and voicemail (multi-tasking skills are critical!)
coordinate with the practitioner, the patient, and their insurance provider to determine estimated treatment costs based upon the proposed treatment plans, applicable lab fees, and benefits coverage
increase new patient growth by supporting marketing and promotional programs, including recall, continuing care calls, and working with referrals
We Provide:
A full-time opportunity: Monday through Thursday 7:30am-5pm and 2 Fridays/ Month 7:30am-1pm
Paid time off (effective immediately) paid sick time, health and dental insurance, 401(k) and 401(k) matching, paid holidays, uniform/clothing allowance, new Teammate dental exam and cleaning, continuing education and much more!
We are Looking for Candidates Who:
have dental practice experience and know dentistry terms
want to make a positive lasting difference in the lives of our patients through high quality dentistry
are passionate, pursue continuous growth, possess gratitude, and have an abundance mindset
approach each day with motivation, determination and confidence
possess excellent communication, teamwork, multi-tasking and customer service skills
are reliable and able to build trust with patients
thrive in a culture of empowerment, advanced technology and education
enjoy working on a team and having fun!
If this is you, WE are your match! WE look forward to meeting you!
$23k-38k yearly est. 60d+ ago
Patient Care Coordinator - Licensed Practical Nurse (LPN)
Soleo Health 3.9
Dublin, OH
Soleo Health is seeking PatientCare Coordinator/Scheduler to support our Specialty Infusion Suite in Dublin, OH. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred.
Soleo Health Perks:
Competitive Wages
401(k) with a Match
Referral Bonus
Paid Time Off
Great Company Culture
Annual Merit Based Increases
No Weekends or Holidays
Paid Parental Leave Options
Affordable Medical, Dental, & Vision Insurance Plans
Company Paid Disability & Basic Life Insurance
HSA & FSA (including dependent care) Options
Education Assistance Program
The Position:
The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patientcare by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patientcare teams. Responsibilities include:
Receive medication referrals and collect insurance information through various methods.
Proficient data entry and generating daily office communications.
Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals.
Place outbound calls to patients or doctor's offices to notify them of care status.
Collaborate with prescribers to facilitate payor denial appeals.
Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources.
Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner.
Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services.
Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure.
Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency.
Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits.
Clearly communicate patient needs for external agency support, when necessary, to ensure timely care.
Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines.
Support client satisfaction at a level that ensures account retention.
Perform other duties as assigned.
Schedule:
Full-Time, 40 hours per week, Monday to Friday, 8:30a - 5p
Must have knowledge of general infusions and medical terminology
Healthcare scheduling experience preferred
Licensed Practical Nurse (LPN) preferred
Requirements
Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred
Home infusion experience preferred
Prior healthcare scheduling experience required
Strong communication skills
Ability to prioritize and multitask
Basic computer skills including Microsoft Excel, Word, Outlook
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo's Core Values:
Improve patients' lives every day
Be passionate in everything you do
Encourage unlimited ideas and creative thinking
Make decisions as if you own the company
Do the right thing
Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring
$22k-30k yearly est. 14d ago
Patient Care Coordinator
Dasco Home Medical Equipment 3.5
Westerville, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The PatientCare Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
#ind100
$21k-31k yearly est. 11d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company, LLC 3.8
Chillicothe, OH
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Chillicothe, OH
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Job Description
Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position.
Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only.
Schedule: Full time schedule. 12-hour shifts. Days may vary, including rotating weekends. 36 hours per week. Further details upon interview.
Requirement: Previous customer service experience preferred in a hospital enviroment. Willing to train!
Pay Range: $17.50 per hour to $20.00 per hour
WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
or copy/paste the link below for paid time off benefits information.
****************************************************************************************
Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Req ID: 1499498
Unidine Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position. * Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. * Schedule: Full time schedule. 12-hour shifts. Days may vary, including rotating weekends. 36 hours per week. Further details upon interview.
* Requirement: Previous customer service experience preferred in a hospital enviroment. Willing to train!
* Pay Range: $17.50 per hour to $20.00 per hour
WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
* Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
* Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
* Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
* Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
* Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
* Follows facility and department infection control policies and procedures.
* Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
* Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
* Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
* Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
* Performs other duties assigned.
Qualifications:
* Ability to read, write and interpret documents in English.
* Basic computer and mathematical skills.
* Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
* Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
* Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
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Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Req ID: 1499498