Construction & Commissioning Scheduler
Patient care advocate job in New Albany, OH
You must be able to work in the U.S. without sponsorship. No C2C or 3rd parties, please.
Schedule: Full-time | On-site presence required
Industry: Industrial/Power/Data Center Construction
We're looking for an experienced Construction & Commissioning Scheduler to support large-scale, complex projects from the ground up. This is a hands-on, on-site role where you'll collaborate with project management, engineering, and field teams to develop and maintain detailed schedules that drive successful project delivery.
What You'll Do:
Build and manage comprehensive Primavera P6 schedules across engineering, procurement, construction, and commissioning phases.
Partner with project managers, superintendents, and subcontractors to keep timelines accurate and achievable.
Track progress, analyze variances, and recommend adjustments to keep projects on target.
Generate look-ahead schedules, performance reports, and updates for leadership and client reviews.
Support forecasting, resource loading, and earned value analysis to ensure clear visibility into project health.
Align construction and commissioning activities for smooth transitions and seamless project closeouts.
What You Bring:
Bachelor's degree in Engineering, Construction Management, or a related field (or equivalent experience).
5+ years of experience scheduling large-scale industrial, data center, or power generation projects.
Strong command of Primavera P6.
Proven track record supporting both construction and commissioning phases.
Excellent communication, organizational, and analytical skills.
Ability to work on-site in New Albany, Ohio.
Preferred Experience:
EPC or large-scale construction background.
Knowledge of commissioning processes and turnover documentation.
Familiarity with cost control, earned value management, and integration with project systems like Excel, Power BI, or CMMS tools.
If you thrive in a fast-paced, collaborative environment and enjoy bringing structure to complex projects, this could be the perfect next step for you.
Maternity Care Authorization Specialist (Hybrid Potential)
Remote patient care advocate job
This role plays a key part in ensuring maternity care bills are processed accurately and members receive timely support during an important season of life. The specialist serves as a detail-oriented professional who upholds CHM's commitment to excellence, compassion, and integrity.
WHAT WE OFFER
Compensation based on experience.
Faith and purpose-based career opportunity!
Fully paid health benefits
Retirement and Life Insurance
12 paid holidays PLUS birthday
Lunch is provided DAILY.
Professional Development
Paid Training
ESSENTIAL JOB FUNCTIONS
Compile, verify, and organize information according to priorities to prepare data for entry
Check for duplicate records before processing
Accurately enter medical billing information into the company's software system
Research and correct documents submitted with incomplete or inaccurate details
Verify member information such as enrollment date, participation level, coverage status, and date of service before processing medical bills
Review data for accuracy and completeness
Uphold the values and culture of the organization
Follow company policies, procedures, and guidelines
Verify eligibility in accordance with established policies and definitions
Identify and escalate concerns to leadership as appropriate
Maintain daily productivity standards
Demonstrate eagerness and initiative to learn and take on a variety of tasks
Support the overall mission and culture of the organization
Perform other duties as assigned by management
SKILLS & COMPETENCIES
Core strengths like problem-solving, attention to detail, adaptability, collaboration, and time management.
Soft skills such as empathy (especially important in maternity care), professionalism, and being able to handle sensitive information with care.
EXPERIENCE REQUIREMENTS
Required: High school diploma or passage of a high school equivalency exam
Medical background preferred but not required.
Capacity to maintain confidentiality.
Ability to recognize, research and maintain accuracy.
Excellent communication skills both written and verbal.
Able to operate a PC, including working with information systems/applications.
Previous experience with Microsoft Office programs (I.e., Outlook, Word, Excel & Access)
Experience operating routine office equipment (i.e., faxes, copy machines, printers, multi-line telephones, etc.)
About Christian Healthcare Ministries
Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.
Patient Access Representative
Remote patient care advocate job
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care.
This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24/hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm.
Required Skills & Experience:
-HS Diploma
-2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians
-Proficient in EHR/EMR software
-2+ years experience scheduling patient appointments for multiple physicians
-40+ WPM typing speed
Nice to Have Skills & Experience:
-Proficient in Epic software
-Experience verifying insurances
-Basic experience with Excel and standard workbooks
-Experience with Genesis phone system
Patient Care Coordinator
Patient care advocate job in West Jefferson, OH
WEST JEFFERSON ANIMAL HOSPITAL has an opportunity for a PATIENT CARE COORDINATOR to Join Our Team! West Jefferson Animal Hospital is proud to serve the West Jefferson OH area for everything pet related. Our veterinary clinic and animal hospital is run by Paul Stephenson, who is a licensed, experienced West Jefferson veterinarian, with over 35 years serving the community.
Location: 121 E. Main St., West Jefferson, Ohio 43162
Shift Details: This is a full time (30+ hours/week) position. Some AM available but mainly PM shift availability.
Pay Range: $13.00 - $16.00/hour (based on experience)
What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment.
What We Offer:
A dynamic, supportive team environment where collaboration and compassion are at the heart of what we do. Opportunities for growth and advancement within our rapidly expanding network. A schedule that promotes the work-life balance you deserve. Full-time position with competitive compensation and a comprehensive benefits package, including:
* Medical, dental, and vision coverage
* Paid time off (PTO)
* Six paid holidays
* 401(k) with company match
* Scrub allowance
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyFamily Care Coordinator-K
Patient care advocate job in Mount Vernon, OH
Family Care Coordinator
Positions in both Licking and Knox Counties
Duties: In this role, you will provide care coordination services to youth clients [age birth to 22, if still enrolled in school] with mental health and substance abuse issues and their families. Implements monitoring system, determines client needs and ensures delivery of needed treatment and services. Screens and assesses clients for their appropriateness for agency services. Conducts interviews with family members, service providers, school personnel and others to obtain information for the assessment. Implements client monitoring systems, determines clients' needs and identifies clients' risk factors. Ensures delivery of needed treatment and services. Meets with individual clients and provides group facilitation. Works constructively with clients to reach agreed upon outcomes and coordinates care with internal and external providers. Shares on-call responsibility.
The Organization: Since 1955, Behavioral Health Care Partners (Formally known as Moundbuilders Guidance Center) has been providing integrated mental health and addiction treatment services for youth, adults and families. In addition, we offer:
Exceptional pay
Great benefits including health, dental, vision, life insurance
403b retirement plan with matching funds
CEUs, Licensure/Certification Reimbursements, Multiple Student Loan Forgiveness Programs, and employee discounts
Accrued paid time off including 2 weeks' vacation, 12 sick days per year, and 10 paid holidays for full time staff
Flexible schedule/Potential Hybrid Model
40 hours per week (Monday-Friday)
Eligible for sign on bonus
Our Location: We are located at 8402 Blackjack Road, Mount Vernon, Ohio, and at 65 Messimer Road, Newark, Ohio, both are a short 30-minute scenic commute from Columbus, Zanesville, and Lancaster.
Qualifications: Candidates must possess strong written and oral communication skills and the ability to collaborate with other service providers. Associate's Degree in Human Services or related field with one to three years of case management experience for individuals with mental health or substance abuse issues required. Qualified Mental Health Specialist (QMHS) required. Licensed Social Worker (LSW) or Licensed Professional Counselor (LPC) preferred. State of Ohio Driver's License; BLS/CPR certification required.
LSW/LPC; State of Ohio Driver's License; BLS/CPR certification required. Basic computer, phone and typing skills are necessary for all positions.
To Apply: Online at ***********************************
Contact Center Patient Care Representative
Remote patient care advocate job
**Join our dynamic team as a frontline patient care representative who interacts with our patients to provide exceptional and compassionate patient care! The patient care representative may have the option to work remotely after an introductory training period.
General Job Summary: Vital to the success of our organization with providing OrthoCincy patients and all other callers a premier Ortho experience while focusing on their individual needs.
Essential Job Functions:
Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system.
Uses computerized system to match physician/clinician availability with patients' preferences in terms of date and time.
Ability to handle a high volume of incoming calls, while maintaining a high standard of productivity, efficiency and accuracy while working under pressure.
Must be able to respond to various inquiries made by patients, hospitals, insurance companies, as well as other medical entities.
Engaging in active listening with all callers, while acting as a contact point person between patients, providers and staff.
Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Updates physicians/clinicians or medical assistants.
Ensures that updates (e.g. cancellations or additions) are input daily into master schedule.
Send requests to clinic for prescription refills and follow up with patients on messages from clinic via computerized message system.
Establish and maintain effective working relationships with patients, providers, co-workers, and the public.
Maintaining a calm, pleasant and compassionate tone while being able to diffuse tense situations.
Follows HIPAA regulations.
Perform other duties necessary or in the best interest of the department/organization.
Requirements
Education/Experience: High school diploma. Minimum one year experience in a medical practice and/or position encouraged. Experience in a high volume call center a plus.
Other Requirements: Schedules will change as department needs change.
Performance Requirements:
Knowledge:
Knowledge of OrthoCincy's Mission, Vision and Values.
Knowledge of medical practice protocols related to scheduling appointments.
Knowledge of anatomy and medical terminology.
Knowledge of computerized scheduling systems.
Knowledge of customer service principles and techniques.
Knowledge of OSHA and safety standards.
Skills:
Skill in communicating effectively with providers, employees, customers and patients.
Skill in maintaining appointment schedule via computerized means.
Effective in critical thinking skills.
Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages.
Abilities:
Ability to multi-task effectively
Ability to communicate calmly and clearly
Ability to analyze situations and respond appropriately.
Ability to alternate between multiple computer systems in a timely manner.
Equipment Operated: Standard office equipment.
Work Environment: Standard call center workstation.
Mental/Physical Requirements: Involves sitting and viewing a computer monitor 90% of the work day. Must be able to remain focused and attentive without distractions (i.e. personal devices).
Coordinator, Individualized Care
Remote patient care advocate job
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Responsibilities_**
+ Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans.
+ Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge.
+ Meets key performance indicators including service levels, call volumes, adherence and quality standards.
+ Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries.
+ Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information.
+ Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership.
**_Qualifications_**
+ 1-3 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required.
This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following:
+ Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated hourly range:** $18.10 per hour - $25.80 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Patient Care Coordinator
Remote patient care advocate job
Are you looking for a work "home" where you can use your communication skills to help people find the best solutions for their dental needs?
Are you a professional and motivated team member who is outgoing and enjoys developing relationships?
Are you professional, service-minded and willing to go above and beyond the basic responsibilities of the job to help someone?
You can work flexible days and hours...early morning, evening and weekend opportunities if you'd like to supplement your current job or if you are looking for full-time hours.
If this sounds like "you," send your resume today.
Full-time team benefits include, but are not limited to: CE, in-house training, Paid Time Off, paid holidays, 401K, vision insurance, life insurance and the best dental insurance in town!
No previous dental experience required.
Job Types: Full-time, Part-time
Patient Scheduling Representative - Home Based Primary Care
Remote patient care advocate job
Work Schedule: 100% FTE, 40 Hours per week. Shifts scheduled Monday-Friday between the hours of 8:00-5:00 pm. Hours may vary based upon operational needs of the clinic.
Pay: Pay starts at $19.21 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.
Be part of something remarkable
Join the #1 hospital in Wisconsin!
We are seeking a Patient Scheduling Representative to:
• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.
Education:
Minimum - High school diploma or equivalent.
Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field.
Work Experience:
Minimum - Six (6) months of previous experience in an office or customer service environment.
Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person
Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.
Job DescriptionUW Medical Foundation benefits
Auto-ApplySpanish Speaking Remote patient monitoring (RPM) Care Coordinator
Remote patient care advocate job
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job SummaryWe are seeking a Spanish Speaking Care Coordinator who will be responsible for overseeing our remote patient monitoring (RPM) program. In this fully remote, flexible, role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities
Collaborate with physicians, patients, families, and healthcare staff
Coordinate a variety of healthcare programs
Review daily measures
Oversee a monthly patient roster, ensuring comprehensive care for each individual
Aiming for a patient engagement rate of 90% or higher
Develop individualized care plans
Educate patients on their healthcare options
Create goals and monitor progress toward goals
Recruit and train staff
Qualifications
Previous experience as a Care Coordinator or in a similar position is preferred
Certification as a medical assistant or higher is required (licensing required in NY and NJ)
Fluency in second language is a plus
Strong problem-solving and organizational skills
Ability to manage multiple projects or tasks and prioritize appropriately
Ability to work in fast-paced situations and make sound decisions quickly
Excellent interpersonal skills and high level of compassion
Strong verbal and written communication skills
Comfortable learning and using EHR platforms
This is a remote position.
Compensation: $18.00 - $23.00 per hour
Auto-ApplyBH Care Coordinator
Remote patient care advocate job
It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances.
Job Summary:
The BH Care Coordinator is an integral member of the Behavioral Health Clinical Support (BHCS) team, responsible for delivering telephonic outreach, conducting screenings, and coordinating behavioral health services and community resources for identified members. This role supports both members and providers across service areas and lines of business by facilitating access to appropriate care and promoting continuity of care.
The BH Care Coordinator works collaboratively with clinical staff and internal departments to ensure members receive timely and appropriate behavioral health services. Responsibilities include triaging cases, supporting care transitions conducting post-discharge follow-up calls and screenings, and responding to member inquiries related to available services and coordinating behavioral health and substance use disorder treatment and community resources.
Our Investment in You:
· Full-time remote work
· Competitive salaries
· Excellent benefits
Key Functions/Responsibilities:
Utilize motivational interviewing techniques to engage members in care coordination via telephonic outreach.
Educate members to enhance their understanding of behavioral health conditions, treatment options and the importance of participation in their own care, including how to access resources and navigate the healthcare system.
Maintain up-to-date knowledge of community-based services and resources to support appropriate referrals and linkage to care based on members' individual needs and preferences.
Advocate for members and coordinate behavioral health and substance use disorder treatment and community resources.
Receive and triage referrals from the department's toll-free line, email, Population Health Management Platform, ensuring routing to the appropriate WellSense BH program.
Receive calls transferred by other departments with or about members with behavioral health needs, including the Member and Provider Service Department.
Coordinate and conduct telephonic screenings, arrange wellness visits, and deliver appointment and preventive care reminders, as appropriate.
Performs post-discharge follow-up calls and completes the BH transition of care screening
Serve as liaison between members, providers, internal departments, and external agencies to ensure timely access to services and resolution of service-related issues.
Maintain accurate and timely documentation within the designated medical management information system (e.g. Jiva) ensuring compliance with contractual requirements, internal policy, and accreditation standards.
Support department operations by prioritizing and organizing staff assignments, triage tasks, and following workflows and SOPs to prioritize calls.
Provide administrative support to the BH CM team primarily, and the BH Utilization Management team as needed.
Contribute to continuous improvement by identifying opportunities for improvement in administrative workflows and processes.
Perform additional duties as assigned by leadership to support the overall effectiveness and quality of care coordination services.
Supervision Exercised:
N/A
Supervision Received:
Weekly and ad hoc from Supervisor of BH Clinical Support
Qualifications:
Education Required:
High School Diploma (with significant experience coordinating behavioral health services) or;
Associate's degree required in health care or a related area or;
Bachelor's degree in psychology, social work, or related field (preferred)
Experience Required:
Experience in either a high-volume customer service call center, data entry office, or health care office administration department
Preferred/Desirable:
Prior customer service/call center experience
Prior work with Medicaid population preferred
Experience coordinating behavioral health and substance use disorders treatment
Bilingual/multilingual
Certification or Conditions of Employment:
Pre-employment background check
Competencies, Skills, and Attributes:
Strong motivational interviewing skills
Ability to engage members
Strong oral and written communication skills
Detail oriented
Ability to work independently but also in a team setting
Ability to effectively collaborate with health care providers and all members of the interdisciplinary team
Demonstrated strong organizational and time management skills
Demonstrated ability to successfully prioritize, plan, organize and manage multiple tasks in a face-paced environment
Intermediate skill level with Microsoft Office products - Teams, Outlook, Word, Excel, and PowerPoint
Knowledge of medical and behavioral health terminology strongly preferred
Working Conditions and Physical Effort:
Fast-paced environment
No or very limited exposure to physical risk.
No or very limited physical effort required
Regular and reliable attendance is an essential function of the position
Travel within the plan geographic area required
Work is normally performed in the community but may require attendance at meetings in the corporate office
About WellSense
WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
PATIENT CARE REPRESENTATIVE
Patient care advocate job in Columbus, OH
Functions as a liaison between patients and health care providers or agencies in assisting, organizing, coordinating, and providing Outreach and Enrollment Assistance to the uninsured which includes what's available in the Marketplace and Medicaid Expansion.
Interpreting a foreign language into English and English into a foreign language to facilitate the health care service (if applicable).
Reports to : Operations Supervisor
Supervises : No
Dress Requirement : Business casual or scrubs in accordance with Heart of Ohio Family Health Center's dress code policy
Work Schedule : F/T
Monday through Friday during standard business hours but will include some evenings and weekends as well.
Times are subject to change due to business necessity
Non-Exempt
Job Duties : Essentials considered to the successful performance of this position:
Collects and evaluates information about a patient regarding opportunities to assist in achieving patient/family healthcare coverage needs
Conduct public education activities to raise awareness about Ohio's Healthcare Marketplace, health insurance coverage options, and Medicaid Expansion
Contact and secure community presentation locations and recruitment of participants
Provide information in a fair, accurate and impartial manner that is culturally appropriate
Educates patient's regarding what is offered based on the needs of the patient
Researches, and informs and patients about the health care options available
Accurately and ethically interprets spoken foreign languages into English and English into a foreign language (if applicable)
Accurately translates written foreign languages into English and English into a foreign language, as assigned (if applicable)
Accurately, clearly and efficiently documents actions taken and activities performed
Other related duties as assigned
Job Qualifications (Experience, Knowledge, Skills and Abilities)
Willingness to work with all cultural and socioeconomic groups without judgment or bias
Demonstrates ability to cooperatively work/mediate with all age groups and family groups
Compliance with the HIPAA law and regulation; ability to confidentially retain information, passing only necessary information to those needed to perform their duty
Demonstrated ability to accurately and clearly translate, verbal and written, a foreign language into English and English into a foreign language
Ability to work with minimal supervision and exercise sound independent judgment
Strong verbal and written communication skills
Preferred holder of interpreting certificate (if applicable)
Some experience in community relations/education and public presentation preferred
Experience in or with community healthcare a plus
Must be able to work independently as well as with a team
Reliable transportation a must
Demonstrates competency in working sensitively and respectfully with people of various cultures and social status
Knowledge of federal, state and local laws and regulations about health care.
Ability to communicate (orally and in writing) in a professional manner
Ability to maintain an established work schedule to ensure dependability and accuracy of work quality
Equipment Operated :
Telephone & Fax
Computer & Printer
Scanner
Calculator
Other office and medical equipment as assigned
Facility Environment :
Heart of Ohio Family Health operates in multiple locations, in the Columbus, OH area. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All clinical facilities are ADA compliant.
Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position:
Mobility = ability to easily move without assistance
Bending = occasional bending from the waist and knees
Reaching = occasional reaching no higher than normal arm stretch
Lifting/Carry = ability to lift and carry a normal stack of documents and/or files
Pushing/Pulling = ability to push or pull a normal office environment
Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly
Hearing = ability to accurately hear and react to the normal tone of a person's voice
Visual = ability to safely and accurately see and react to factors and objects in a normal setting
Speaking = ability to pronounce words clearly to be understood by another individual
Auto-ApplyIntake Patient Care Representative - Respiratory (REMOTE)
Remote patient care advocate job
Salary:$18.00 per hour Details Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time.
At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun.
Position Overview
The Intake Patient Care Representative on our Respiratory team, is responsible for admitting new patients, verifying insurance information, and completing all applicable admissions paperwork. This role requires prior knowledge and experience in Respiratory care. Completion of the accounts includes, but is not limited to checking prescription validity, authorization validity, insurance requirements, demographics, patient needs, and notation prior to shipping orders of medical supplies.
The starting pay for our Intake team is $18.00 per hour. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity!
Candidates in the Central time zone will be prioritized for consideration. Working hours will be 8am-5pm Central time.
Essential Job Functions
* Enter demographics and other pertinent information into the digital system and ensure completion of all admission paperwork
* Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable
* Identify patients' needs, clarify information, research every issue and provide solutions
* Answer incoming calls for intake patients as well as assist with overflow hunt groups as necessary
* Meet daily, monthly, and quarterly metrics and goals set by management
* Communicate effectively with other departments to present solutions to any patient concerns
* Ensure work being performed meets internal and external compliance requirements
* Maintain confidentiality of all information; adhere to all HIPAA guidelines/regulations
* Various clerical work including faxing, scanning, and copying
* Support the Aveanna mission and culture by demonstrating our core values; compassion, team integrity, accountability, trust, innovation compliance and fun.
* Adhere to the Aveanna Compliance Program, including following all regulatory, Aveanna and accrediting agency policy requirements.
* Maintain the skills and qualifications necessary to provide or support quality care, including attendance at company-wide educational programs.
* Responsible for harmonious interactions with coworkers and customers, including patients, medical office staff, vendors and the general public.
* Upon employment, all employees are required to fully comply with Company's policies and procedures.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees in this position.
Requirements
Minimum Education: High school diploma or GED
Minimum Experience: Minimum of 2 years related experience
Preferred Experience: Medical Office, Customer Service preferred
Preferences
* Education or experience equivalent to a bachelor's degree in related field (preferred)
* Experience in healthcare preferred; knowledge of insurances and respiratory care is a plus
Other Skills/Abilities
* Proficient in Microsoft suite of products including Outlook, Word and Excel
* Self-starter, able to display the highest level of integrity and respect for confidentiality.
* Ability to exercise effective judgment and sensitivity to changing needs and situations.
* Must have strong organization skills and be very detail-oriented.
* Must possess a strong sense of urgency and attention to detail.
* Excellent written and verbal communication skills.
* Proven ability to work independently at times and within a team.
* Ability to adapt to change.
* Demonstrated ability to prioritize multiple tasks to meet deadlines.
* Demonstrated ability to interact in a collaborative manner with other departments and teams.
Other Duties
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Patient Care Coordinator
Patient care advocate job in Columbus, OH
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
Auto-ApplyRemote Patient Care Coordinator
Remote patient care advocate job
with flexible hours
Remote Patient Care Coordinator
Evolution Sports Group is a leading provider of sports medicine and rehabilitation services. We are dedicated to helping athletes of all levels achieve their goals and return to peak performance after injuries. As a remote patient care coordinator, you will play a crucial role in ensuring our patients receive the best care possible, no matter where they are located.
Job Summary:
We are seeking a highly organized and compassionate Remote Patient Care Coordinator to join our team. In this role, you will be responsible for coordinating and managing the care of our patients who are receiving remote rehabilitation services. You will work closely with our team of healthcare professionals to ensure that our patients receive timely and effective care.
Key Responsibilities:
- Serve as the primary point of contact for patients receiving remote rehabilitation services
- Conduct initial intake assessments and gather relevant medical information
- Coordinate and schedule appointments for patients with healthcare providers
- Monitor patient progress and communicate updates to healthcare providers
- Ensure that all necessary documentation is completed accurately and in a timely manner
- Provide education and support to patients and their families regarding their treatment plan
- Collaborate with insurance companies to obtain authorization for services
- Maintain patient confidentiality and adhere to all HIPAA regulations
- Assist with administrative tasks as needed
Qualifications:
-High school diploma or equivalent required, Bachelor's degree in healthcare administration, nursing, or related field
- Minimum of 2 years of experience in a healthcare setting, preferably in a patient care coordination role
- Strong understanding of medical terminology and procedures
- Excellent communication and interpersonal skills
- Ability to prioritize and manage multiple tasks simultaneously
- Proficient in using technology and electronic medical records systems
- Familiarity with insurance verification and authorization processes
- Compassionate and empathetic demeanor
Benefits:
- Competitive salary
- Flexible work schedule
- Comprehensive healthcare benefits package
- Opportunities for professional development and growth
- Supportive and collaborative work environment
If you are passionate about helping others and have a strong background in healthcare, we encourage you to apply for this exciting opportunity to join our team as a Remote Patient Care Coordinator. We look forward to hearing from you!
Package Details
Pay Rate: $35-50 per hour, depending on experience
Training Pay: $30 per hour (1-week paid training)
Training Bonus: $700 incentive upon completion
Work Schedule: Flexible - Full-time (30-40 hrs/week) or Part-time (20 hrs/week)
Work Type: 100% Remote (U.S.-based only)
Benefits: Paid Time Off, Health, Dental & Vision Coverage
Home Office Setup: Company-provided workstation and equipment
Growth Opportunities: Internal promotion and career development support
Patient Care Coordinator LPN (100% Full Time, Days)- Family Medicine Woodlands Clinic
Patient care advocate job in Chillicothe, OH
The Patient Care Coordinator-LPN works collaboratively in the ambulatory setting with providers and all other members health care team including diabetic educators, social workers and payer-specific and specialty specific nurse navigators to ensure the highest quality care for all patients regardless of payer type. This position is an integral part of the Comprehensive Primary Care Plus (CPC+) program, which serves as a form of an advanced Patient Centered Medical Home. This position will support Family Medicine at the Woodlands Clinic.
Duties/Responsibilities
Maintain accurate and risk-stratified patient panels for each provider or care team serving as office extension to the current population health team.
Serve as an in-office coordinator to align the needs of the patient with appropriate member of the care team: physicians, CNPs, nurses, MAs, nutritionists, pharmacy, diabetes educators, social workers, etc.
Identify support systems and community resources for all patients regardless of payer when appropriate.
Create care plans for all high-risk patients regardless of payer type.
Identify and close care gaps by scheduling needed appointments, creating actionable telephone notes, and utilizing standing orders across multiple diagnostic categories.
Review notifications of possible non-adherence and care gaps from pharmacies/insurers and create actionable telephone notes to send to the provider when appropriate.
Identify missed and overdue office visit appointments, including wellness visits, and then coordinate the appropriate scheduling of these appointments.
Meet with the patient in office at the time of provider appointment when appropriate and when requested by provider.
Perform pre-visit planning for appropriate patients and update electronic medical record as needed.
Ensure patients discharged from target hospitals are contacted within two (2) business days from time of discharge per CPC+ guidelines.
Minimum/Required Qualifications
Graduate of an Accredited Program in Practical Nursing
LPN-Licensed Practical Nurse in the state of Ohio
Preferred Qualifications
1-2 year's experience in a similar capacity/setting
Auto-ApplyPatient Care Coordinator | $15/hour | 12/4/25
Remote patient care advocate job
At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance!
If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position?
Responsibilities
Some of what you will be doing:
Take inbound calls from patients, providers and members
Help manage calls for patients that may be sick, in an emergent situations or more
Support members with their insurance needs, questions or concerns
Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations
Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice
Answer inquiries on benefit claims, appeals, and authorizations
The best part, you will be making a difference in someone's life!
How to thrive when working at home:
Safety
Choose a consistent work area/office
Make your area physically safe
Stay organized
Personalize your desk!
Security
Privacy matters
Keep it quiet - remember, we are dealing with patients!
Protect your computer
Support
Communicate
We coach and focus on your performance
Quality matters
Success
Get ready for work!
Prepare yourself mentally
Use your resources
On your break, get outside once in a while
Why Carenet?
For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare
better for all.
Qualifications
We want you to be successful, so these are some of the qualifications required:
High School Diploma or General Education Degree (GED) required - will be verified during background check
Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar
Strong computer experience (data entry, screen navigation, keyboarding),
Experience with Microsoft Outlook (email) and Word
Excellent customer service skills
Excellent oral and written communication skills
Excellent demonstration of caring, empathy and compassion
Able to work mid-day and nights with alternating OFF
Able to provide 2 monitors 22 inch each with HDMI and Display ports
Compensation & Benefits
At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Patient Care Coordinator role is $15.00 per hour.
In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities.
Additional Information
Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination.
Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal.
Req#: 5031
#INDNONC
Auto-ApplyPatient Care Coordinator - Part-time
Patient care advocate job in Canal Winchester, OH
Cornerstone Physical Therapy is an outpatient physical therapy practice that opened in the Columbus, Ohio metropolitan area in 2008. We serve Columbus, Gahanna, New Albany, Newark, Granville, Canal Winchester, and Johnstown, OH. Our newest location opened in Lancaster, OH in November of 2019. We are a privately owned physical therapy practice that takes pride in providing exceptional customer service, superb patient care, and excellent long-term outcomes with our patients. We specialize in orthopedic rehabilitation, musculoskeletal injury, strain/sprain, sports injuries, and oncology rehabilitation to combat the side effects of cancer treatment. We are committed to both our patient's timely recovery and prevention of future impairments.
We pride ourselves by hiring the best of the best.
Come join our winning team!
Job Description
The
Patient Care Coordinator
primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point-of-contact for all non-clinical patient service. This role offers opportunities for growth and advancement, with potential to evolve based on performance and business needs.
Your big smile in our fun and energetic clinic will go a long way!
Greet patients and provide outstanding customer service
Answer phones
Electronic scheduling
Data entry
Verify current personal and financial information
Maintain patient charts and electronic medical records
Verify insurance benefits
Charge tickets
Collecting, posting, and depositing patient payments
Faxing, filing, and perform any other duties as assigned
Qualifications
High school graduate or equivalent
Must have 1+ years of previous medical front office experience
Excellent telephone skills
Proficient in Word and Excel
Previous experience with medical software preferred
Available and flexible with your hours
Close attention to detail
Productive time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Patient Care Coordinator/ Engager
Patient care advocate job in Chillicothe, OH
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Chillicothe, OH
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Care Coordinator
Patient care advocate job in Westerville, OH
Requirements
REQUIRED EDUCATION AND/OR EXPERIENCE:
High School diploma or GED equivalent.
PREFERRED EDUCATION AND/OR EXPERIENCE:
Associate's degree in related field.
Six months' experience in healthcare/medical/insurance/DME customer service role
ADDITIONAL QUALIFICATIONS:
None.
COMPETENCIES:
Communication proficiency
Compliance
Customer service / client focus
Results driven
Stress management
POSITION TYPE/EXPECTED HOURS OF WORK:
The Patient Care Coordinator position is full-time, and hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.
SUPERVISORY RESPONSIBILITY:
This position has no supervisory role.
WORK ENVIRONMENT:
This job operates primarily in a home or professional office environment but also spends some time in a warehouse setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May utilize home medical equipment when demonstrating to patients.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is typically required to sit; frequently stands, occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include both close and distance vision, color and peripheral vision, depth perception and ability to adjust focus.
TRAVEL:
Travel is not a daily requirement for this position but may be needed for occasional local deliveries. Overnight travel may be required for continuing education and meetings at the corporate office.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO
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