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Patient Care Advocate remote jobs

- 473 jobs
  • Patient Access Representative

    Insight Global

    Remote job

    An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This is a contract to hire position, where you will be eligible for conversion with the client around 6-12 months. This role can pay up to $24/hour. The first 3 months of the role are ONSITE for mandatory training. During month 3 you will be assed and transitioned to a fully REMOTE employee. The shifts will be anytime from 7am-7pm. Required Skills & Experience: -HS Diploma -2+ years healthcare call center experience OR front desk experience at doctor's office with multiple physicians -Proficient in EHR/EMR software -2+ years experience scheduling patient appointments for multiple physicians -40+ WPM typing speed Nice to Have Skills & Experience: -Proficient in Epic software -Experience verifying insurances -Basic experience with Excel and standard workbooks -Experience with Genesis phone system
    $24 hourly 3d ago
  • Contact Center Patient Care Representative

    Orthocincy 4.0company rating

    Remote job

    **Join our dynamic team as a frontline patient care representative who interacts with our patients to provide exceptional and compassionate patient care! The patient care representative may have the option to work remotely after an introductory training period. General Job Summary: Vital to the success of our organization with providing OrthoCincy patients and all other callers a premier Ortho experience while focusing on their individual needs. Essential Job Functions: Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system. Uses computerized system to match physician/clinician availability with patients' preferences in terms of date and time. Ability to handle a high volume of incoming calls, while maintaining a high standard of productivity, efficiency and accuracy while working under pressure. Must be able to respond to various inquiries made by patients, hospitals, insurance companies, as well as other medical entities. Engaging in active listening with all callers, while acting as a contact point person between patients, providers and staff. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Updates physicians/clinicians or medical assistants. Ensures that updates (e.g. cancellations or additions) are input daily into master schedule. Send requests to clinic for prescription refills and follow up with patients on messages from clinic via computerized message system. Establish and maintain effective working relationships with patients, providers, co-workers, and the public. Maintaining a calm, pleasant and compassionate tone while being able to diffuse tense situations. Follows HIPAA regulations. Perform other duties necessary or in the best interest of the department/organization. Requirements Education/Experience: High school diploma. Minimum one year experience in a medical practice and/or position encouraged. Experience in a high volume call center a plus. Other Requirements: Schedules will change as department needs change. Performance Requirements: Knowledge: Knowledge of OrthoCincy's Mission, Vision and Values. Knowledge of medical practice protocols related to scheduling appointments. Knowledge of anatomy and medical terminology. Knowledge of computerized scheduling systems. Knowledge of customer service principles and techniques. Knowledge of OSHA and safety standards. Skills: Skill in communicating effectively with providers, employees, customers and patients. Skill in maintaining appointment schedule via computerized means. Effective in critical thinking skills. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to multi-task effectively Ability to communicate calmly and clearly Ability to analyze situations and respond appropriately. Ability to alternate between multiple computer systems in a timely manner. Equipment Operated: Standard office equipment. Work Environment: Standard call center workstation. Mental/Physical Requirements: Involves sitting and viewing a computer monitor 90% of the work day. Must be able to remain focused and attentive without distractions (i.e. personal devices).
    $30k-36k yearly est. 60d+ ago
  • Care Advocate Nurse

    Corvel Healthcare Corporation

    Remote job

    Job Description The Care Advocate Nurse oversees initiatives surrounding assessing the severity of the injured workers' reported injury(ies), reviews medical data in CareMC, validates and secures medical information, assesses and evaluates prescribed treatment of work related injury. The Care Advocate Nurse functions as a nurse consultant, supporting the goals of the Claim Management department and of CorVel. This is a remote position. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Initiates and receives telephonic contact with reported injured worker, employer and medical providers to obtain treatment plan, secures medical documentation, and assesses if injured worker has returned to work Responsible for detailed documentation within the claim system focusing on medical condition, treatment plan and return to work status Directs callers to appropriate medical and/or claim resources Identifies and communicates urgent situations related to treatment or patient condition directly to the claim team Functions as nurse consultant to the claim team Assesses appropriate medical follow up and makes necessary recommendations to the claim team, working closely with team to assist in identifying potential red-flags from the injury that may require further follow-up or additional services Adheres to the Care Advocate Nurse production standards and Account special handling guidelines Additional projects and duties as assigned KNOWLEDGE & SKILLS: Fundamental concepts, practices and procedures of early intervention in the field of Workers' Compensation (WC) Ability to write and speak clearly, easily communicating complex ideas Ability to skillfully manage multiple, complex projects and competing priorities concurrently while working under pressure to meet production standards deadlines and maintaining strong customer service orientation Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook, Word, Excel spreadsheets Strong interpersonal, time management and written communication skills Great attention to detail, and results focused Ability to work independently and as part of a team EDUCATION/EXPERIENCE: Minimum of 2 years clinical nursing experience Graduate of an approved accredited school of nursing Current unencumbered RN Licensure in state of residency and practicing state(s) must be maintained throughout employment with CorVel PAY RANGE: CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time. For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process. Pay Range: $59,681 - $96,123 A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first. ABOUT CORVEL CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!). A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off. CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. #LI-Remote
    $26k-42k yearly est. 20d ago
  • Patient Care Coordinator

    Coloradophysicianpartners

    Remote job

    The Patient Care Coordinator plays a pivotal role in care coordination and healthcare service management for the Medicare patient population within the primary care practice. Collaborating closely with healthcare providers, the Patient Care Coordinator ensures seamless transitions of care and supports follow-up engagement of high risk or vulnerable patients within the practice. The Patient Care Coordinator duties involve patient-facing tasks, facilitating smooth communication, support, and assistance throughout the patient's healthcare journey. The position demands a comprehensive understanding of clinical care delivery, coupled with robust communication abilities, all aimed at elevating patient satisfaction and care quality. This is a hybrid role with approximately 80% remote work and periodic working hours in supported clinics. ESSENTIAL FUNCTIONS Responsible for coordinating care management activities: Collaborate with clinical teams to ensure comprehensive care for responsible patients, including pre-visit planning and retrieval of post-discharge summaries. Serve as an essential conduit of information flow between healthcare entities and our care teams and systems. Engage patients in health improvement activities and educate them on self-management tasks to avoid unnecessary ED visits and hospitalizations. Support team huddles to enable clinic team to review active hospital census and population health data to close gaps in care, identify high risk patients in need of a visit, and review utilization trends. Actively manage a panel of high risk patients, anticipating their needs, addressing barriers to care, and coordinating with their attributed PCP care team to provide them access to care. Collaborate with patients, physicians, and care team members to assess progress toward health goals and ensure consistent documentation of patient self-management measures and progress. Maintain confidentiality and adhere to HIPAA regulations. Treat all individuals with dignity and respect. Participate in professional development activities. Responsible for coordinating care coordination services: Monitor various platforms to stay informed of patient utilization events such as hospital admissions, ED visits etc. and document occurrences. Perform and document transitional care activities, including 48-hour follow-ups post hospital visits, medication reviews, obtaining hospital records, and TCM visit scheduling. Collaborate with healthcare providers and staff to identify patients for care transition services. Support providers in regular engagement and scheduling for high-risk, complex patients. Collaborate with Medical Receptionists, Medical Assistants and clinicians to proactively identify gaps in care and risks that may lead to avoidable hospitalizations during patient visits. Coordinate with the PHP Care Management Team to escalate issues with C-SNP members in the office's panel. Ensure patient's health plan is flagged appropriately in the EMR, including flagging new C-SNP members. Provide clinical follow-up with patients as needed and offer guidance on effective care transitions. Support use of coding tools in the clinic during patient visits to capture chronic conditions. Maintain accurate and timely documentation of care coordination activities. Qualification Two years of Experience as a Medical Assistant, Certification is preferred Excellent knowledge of healthcare administration and patient care processes Strong understanding of clinical practices and care coordination Knowledge of Medical Terminology Experience with Electronic Medical Records Management Preferred Experience Bilingual (English/Spanish) Value-based care & Medicare Advantage Experience with care navigation or care coordination to include transitions of care support Knowledge of Billing and Insurance claims. Certified Patient Care Coordinator (CPCC) Salary Range: $17.45-$24.00
    $17.5-24 hourly Auto-Apply 2d ago
  • Remote Patient Care Coordinator

    Evolution Sports Group

    Remote job

    with flexible hours Remote Patient Care Coordinator Evolution Sports Group is a leading provider of sports medicine and rehabilitation services. We are dedicated to helping athletes of all levels achieve their goals and return to peak performance after injuries. As a remote patient care coordinator, you will play a crucial role in ensuring our patients receive the best care possible, no matter where they are located. Job Summary: We are seeking a highly organized and compassionate Remote Patient Care Coordinator to join our team. In this role, you will be responsible for coordinating and managing the care of our patients who are receiving remote rehabilitation services. You will work closely with our team of healthcare professionals to ensure that our patients receive timely and effective care. Key Responsibilities: - Serve as the primary point of contact for patients receiving remote rehabilitation services - Conduct initial intake assessments and gather relevant medical information - Coordinate and schedule appointments for patients with healthcare providers - Monitor patient progress and communicate updates to healthcare providers - Ensure that all necessary documentation is completed accurately and in a timely manner - Provide education and support to patients and their families regarding their treatment plan - Collaborate with insurance companies to obtain authorization for services - Maintain patient confidentiality and adhere to all HIPAA regulations - Assist with administrative tasks as needed Qualifications: -High school diploma or equivalent required, Bachelor's degree in healthcare administration, nursing, or related field - Minimum of 2 years of experience in a healthcare setting, preferably in a patient care coordination role - Strong understanding of medical terminology and procedures - Excellent communication and interpersonal skills - Ability to prioritize and manage multiple tasks simultaneously - Proficient in using technology and electronic medical records systems - Familiarity with insurance verification and authorization processes - Compassionate and empathetic demeanor Benefits: - Competitive salary - Flexible work schedule - Comprehensive healthcare benefits package - Opportunities for professional development and growth - Supportive and collaborative work environment If you are passionate about helping others and have a strong background in healthcare, we encourage you to apply for this exciting opportunity to join our team as a Remote Patient Care Coordinator. We look forward to hearing from you! Package Details Pay Rate: $35-50 per hour, depending on experience Training Pay: $30 per hour (1-week paid training) Training Bonus: $700 incentive upon completion Work Schedule: Flexible - Full-time (30-40 hrs/week) or Part-time (20 hrs/week) Work Type: 100% Remote (U.S.-based only) Benefits: Paid Time Off, Health, Dental & Vision Coverage Home Office Setup: Company-provided workstation and equipment Growth Opportunities: Internal promotion and career development support
    $27k-39k yearly est. 16d ago
  • Spanish Speaking Remote patient monitoring (RPM) Care Coordinator

    Cb 4.2company rating

    Remote job

    Benefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job SummaryWe are seeking a Spanish Speaking Care Coordinator who will be responsible for overseeing our remote patient monitoring (RPM) program. In this fully remote, flexible, role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities Collaborate with physicians, patients, families, and healthcare staff Coordinate a variety of healthcare programs Review daily measures Oversee a monthly patient roster, ensuring comprehensive care for each individual Aiming for a patient engagement rate of 90% or higher Develop individualized care plans Educate patients on their healthcare options Create goals and monitor progress toward goals Recruit and train staff Qualifications Previous experience as a Care Coordinator or in a similar position is preferred Certification as a medical assistant or higher is required (licensing required in NY and NJ) Fluency in second language is a plus Strong problem-solving and organizational skills Ability to manage multiple projects or tasks and prioritize appropriately Ability to work in fast-paced situations and make sound decisions quickly Excellent interpersonal skills and high level of compassion Strong verbal and written communication skills Comfortable learning and using EHR platforms This is a remote position. Compensation: $18.00 - $23.00 per hour
    $18-23 hourly Auto-Apply 60d+ ago
  • BH Care Coordinator

    Wellsense Health Plan

    Remote job

    It's an exciting time to join the WellSense Health Plan, a growing regional health insurance company with a 25-year history of providing health insurance that works for our members, no matter their circumstances. Job Summary: The BH Care Coordinator is an integral member of the Behavioral Health Clinical Support (BHCS) team, responsible for delivering telephonic outreach, conducting screenings, and coordinating behavioral health services and community resources for identified members. This role supports both members and providers across service areas and lines of business by facilitating access to appropriate care and promoting continuity of care. The BH Care Coordinator works collaboratively with clinical staff and internal departments to ensure members receive timely and appropriate behavioral health services. Responsibilities include triaging cases, supporting care transitions conducting post-discharge follow-up calls and screenings, and responding to member inquiries related to available services and coordinating behavioral health and substance use disorder treatment and community resources. Our Investment in You: · Full-time remote work · Competitive salaries · Excellent benefits Key Functions/Responsibilities: Utilize motivational interviewing techniques to engage members in care coordination via telephonic outreach. Educate members to enhance their understanding of behavioral health conditions, treatment options and the importance of participation in their own care, including how to access resources and navigate the healthcare system. Maintain up-to-date knowledge of community-based services and resources to support appropriate referrals and linkage to care based on members' individual needs and preferences. Advocate for members and coordinate behavioral health and substance use disorder treatment and community resources. Receive and triage referrals from the department's toll-free line, email, Population Health Management Platform, ensuring routing to the appropriate WellSense BH program. Receive calls transferred by other departments with or about members with behavioral health needs, including the Member and Provider Service Department. Coordinate and conduct telephonic screenings, arrange wellness visits, and deliver appointment and preventive care reminders, as appropriate. Performs post-discharge follow-up calls and completes the BH transition of care screening Serve as liaison between members, providers, internal departments, and external agencies to ensure timely access to services and resolution of service-related issues. Maintain accurate and timely documentation within the designated medical management information system (e.g. Jiva) ensuring compliance with contractual requirements, internal policy, and accreditation standards. Support department operations by prioritizing and organizing staff assignments, triage tasks, and following workflows and SOPs to prioritize calls. Provide administrative support to the BH CM team primarily, and the BH Utilization Management team as needed. Contribute to continuous improvement by identifying opportunities for improvement in administrative workflows and processes. Perform additional duties as assigned by leadership to support the overall effectiveness and quality of care coordination services. Supervision Exercised: N/A Supervision Received: Weekly and ad hoc from Supervisor of BH Clinical Support Qualifications: Education Required: High School Diploma (with significant experience coordinating behavioral health services) or; Associate's degree required in health care or a related area or; Bachelor's degree in psychology, social work, or related field (preferred) Experience Required: Experience in either a high-volume customer service call center, data entry office, or health care office administration department Preferred/Desirable: Prior customer service/call center experience Prior work with Medicaid population preferred Experience coordinating behavioral health and substance use disorders treatment Bilingual/multilingual Certification or Conditions of Employment: Pre-employment background check Competencies, Skills, and Attributes: Strong motivational interviewing skills Ability to engage members Strong oral and written communication skills Detail oriented Ability to work independently but also in a team setting Ability to effectively collaborate with health care providers and all members of the interdisciplinary team Demonstrated strong organizational and time management skills Demonstrated ability to successfully prioritize, plan, organize and manage multiple tasks in a face-paced environment Intermediate skill level with Microsoft Office products - Teams, Outlook, Word, Excel, and PowerPoint Knowledge of medical and behavioral health terminology strongly preferred Working Conditions and Physical Effort: Fast-paced environment No or very limited exposure to physical risk. No or very limited physical effort required Regular and reliable attendance is an essential function of the position Travel within the plan geographic area required Work is normally performed in the community but may require attendance at meetings in the corporate office About WellSense WellSense Health Plan is a nonprofit health insurance company serving more than 740,000 members across Massachusetts and New Hampshire through Medicare, Individual and Family, and Medicaid plans. Founded in 1997, WellSense provides high-quality health plans and services that work for our members, no matter their circumstances. WellSense is committed to the diversity and inclusion of staff and their members. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. WellSense participates in the E-Verify program to electronically verify the employment eligibility of newly hired employees
    $19k-48k yearly est. 60d+ ago
  • Care Coordinator

    Sales Match

    Remote job

    Job Title: Remote Care Coordinator Hourly Pay: $18 - $24/hour We are seeking a compassionate Care Coordinator to assist clients in navigating their healthcare, social services, and community needs. You will develop and manage individualized care plans, ensuring clients have access to the services required for their well-being. If you're passionate about making a difference and have a background in social services or healthcare, we encourage you to apply. Key Responsibilities: Develop and manage care plans for clients, ensuring necessary services are in place Act as a liaison between clients and healthcare providers, ensuring coordinated care Monitor client progress and assist with access barriers to services Coordinate with family members, social workers, and healthcare professionals to ensure comprehensive care Educate clients and families about available services, resources, and rights Advocate for clients to ensure quality, timely care Maintain accurate case records in compliance with confidentiality standards Provide crisis support and connect clients with needed resources during emergencies Qualifications: Bachelor's degree in Social Work, Nursing, or related field 1-3 years of experience in case management, care coordination, or a related field Understanding of healthcare systems, social services, and community-based resources Strong communication, organizational, and interpersonal skills Ability to manage a caseload and handle multiple tasks Empathetic and compassionate, with a focus on client support Valid state licensure or certification as required Perks & Benefits: Competitive hourly pay: $18 - $24 Flexible work schedule and remote work options Health, dental, and vision insurance plans Paid time off, sick leave, and holidays Opportunities for professional development and training Supportive work culture focusing on work-life balance
    $18-24 hourly 60d+ ago
  • Patient Care Coordinator | $15/hour | 12/4/25

    Carenethealthcare

    Remote job

    At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Some of what you will be doing: Take inbound calls from patients, providers and members Help manage calls for patients that may be sick, in an emergent situations or more Support members with their insurance needs, questions or concerns Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice Answer inquiries on benefit claims, appeals, and authorizations The best part, you will be making a difference in someone's life! How to thrive when working at home: Safety Choose a consistent work area/office Make your area physically safe Stay organized Personalize your desk! Security Privacy matters Keep it quiet - remember, we are dealing with patients! Protect your computer Support Communicate We coach and focus on your performance Quality matters Success Get ready for work! Prepare yourself mentally Use your resources On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. Qualifications We want you to be successful, so these are some of the qualifications required: High School Diploma or General Education Degree (GED) required - will be verified during background check Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar Strong computer experience (data entry, screen navigation, keyboarding), Experience with Microsoft Outlook (email) and Word Excellent customer service skills Excellent oral and written communication skills Excellent demonstration of caring, empathy and compassion Able to work mid-day and nights with alternating OFF Able to provide 2 monitors 22 inch each with HDMI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Patient Care Coordinator role is $15.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5031 #INDNONC
    $15 hourly Auto-Apply 14d ago
  • Patient Care Coordinator | $15/hour | 12/4/25

    Carenet 4.0company rating

    Remote job

    At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Some of what you will be doing: * Take inbound calls from patients, providers and members * Help manage calls for patients that may be sick, in an emergent situations or more * Support members with their insurance needs, questions or concerns * Help members understand how to use their health insurance, including changing primary care physicians, locating urgent care clinics, and getting prescription authorizations * Provide 24/7 Triage Support and assign priority for a Registered Nurse to provide health advice * Answer inquiries on benefit claims, appeals, and authorizations * The best part, you will be making a difference in someone's life! How to thrive when working at home: * Safety * Choose a consistent work area/office * Make your area physically safe * Stay organized * Personalize your desk! * Security * Privacy matters * Keep it quiet - remember, we are dealing with patients! * Protect your computer * Support * Communicate * We coach and focus on your performance * Quality matters * Success * Get ready for work! * Prepare yourself mentally * Use your resources * On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. Qualifications We want you to be successful, so these are some of the qualifications required: * High School Diploma or General Education Degree (GED) required - will be verified during background check * Healthcare experience required i.e. Medical front office, PBX/911 Operator, Medical assistant, Nursing assistant or similar * Strong computer experience (data entry, screen navigation, keyboarding), * Experience with Microsoft Outlook (email) and Word * Excellent customer service skills * Excellent oral and written communication skills * Excellent demonstration of caring, empathy and compassion * Able to work mid-day and nights with alternating OFF * Able to provide 2 monitors 22 inch each with HDMI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Patient Care Coordinator role is $15.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 5031 #INDNONC
    $15 hourly 27d ago
  • Specialty Care Coordinator

    Rodeo Dental

    Remote job

    Job Overview: The Specialty Care Coordinator plays a vital role in guiding patients through their specialty dental care experience. This position is responsible for clearly communicating proposed treatment plans, including associated procedures, timelines, and financial obligations. Acting as a key liaison between the doctor and the patient, the coordinator helps ensure a smooth and informed new patient onboarding process. In collaboration with the doctor, the Specialty Care Coordinator translates complex treatment protocols into simple, approachable conversations and provides patients with financial options that make care accessible. You'll also coordinate with referring and co-treating providers to ensure timely communication, accurate records, and smooth collaboration. The Specialty Care Coordinator manages communication with other referring or co-treating providers, ensuring that all referrals, records, and correspondence are properly handled and followed up on. In addition, the Specialty Care Coordinator supports internal financial processes, submitting all pre-authorizations. REPORTS TO: Director of Specialty Services SCHEDULE: This position requires a flexible schedule, including the ability to work extended hours based on business needs-including evenings and occasional weekends. It is a hybrid role, 3 days in-office at assigned Rodeo Dental locations. 2 days remote (work-from-home), supporting operational tasks and patient communications virtually. FLSA STATUS: Non-Exempt (hourly) QUALIFICATIONS: Minimum of 1 year of experience working with a variety of insurance providers, including PPO, HMO, and Medicaid plans. Strong time management skills with the ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment. Proven problem-solving abilities and critical thinking skills to handle patient concerns and operational challenges effectively. Advanced knowledge of dental terminology, procedures, and treatment planning, particularly within specialty areas. Excellent interpersonal and communication skills, with the ability to build rapport quickly with new and prospective patients. Preferred: Minimum of 2 years of experience as a Treatment Coordinator, with experience in at least one dental specialty (e.g., orthodontics, oral surgery, endodontics). Must have reliable internet, a distraction-free workspace, and the ability to perform all remote responsibilities effectively Bilingual (English/Spanish) strongly preferred. ESSENTIAL FUNCTIONS: Educate and explain treatment recommendations to patients, parents, or guardians in a clear, compassionate, and professional manner. Establish clear expectations with patients by setting treatment contracts that outline procedures, financial responsibilities, and timelines. Contact patients who have missed or broken appointments, been referred for specialty services, or are prospective specialty patients to reschedule and reinforce the importance of continued care. Prepare and manage all specialty schedules, ensuring optimal provider utilization and patient flow. Submit and follow up on all pre-authorizations as applicable, including those for MD, PPO, and HMO plans, ensuring timely insurance approvals. Adhere to the company's appointment confirmation protocols to reduce no-shows and increase efficiency. Create and manage payment plans, clearly explaining treatment costs and insurance coverage, while reinforcing the medical necessity of treatment. Increase patient conversion from general dentistry to specialty consults by effectively communicating the benefits and urgency of specialty care. Maintain steady patient flow with smart scheduling along with communicating and coordinating with Office Managers, Specialty Providers, and the Clinical Team. Document all communication consistently and accurately in patient records, including phone calls, texts, emails, and in-person conversations. Collaborate with the Specialty Lead to ensure all clinical notes, treatment plans, and necessary documentation are complete by the end of each Specialty day. Escalate issues to the Specialty Lead or Office Manager as appropriate. Monitor patient flow and appointment schedules in advance, adjusting proactively to provider changes, cancellations, or scheduling conflicts. Consistently achieve individual and team performance goals, aligned with the company's objectives and patient care standards. Participate in regular training sessions, team meetings, and performance reviews to stay aligned with clinical, operational, and compliance standards. Audit patient charts regularly for accuracy, missing information, or outstanding treatment items, escalating issues when necessary. PHYSICAL REQUIREMENTS: Prolonged sitting and standing as needed Ability to lift up to 15 lbs NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions. This job description in no way states or implies that these are the only duties to be performed by the Manager occupying this position. Managers will be required to perform any other job-related duties assigned by their supervisor. Rodeo Dental is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members. Rodeo Dental is an equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our team members is critical to our success.
    $29k-41k yearly est. 56d ago
  • Patient Care Coordinator

    Merion Village Dental 3.8company rating

    Remote job

    Are you looking for a work "home" where you can use your communication skills to help people find the best solutions for their dental needs? Are you a professional and motivated team member who is outgoing and enjoys developing relationships? Are you professional, service-minded and willing to go above and beyond the basic responsibilities of the job to help someone? You can work flexible days and hours...early morning, evening and weekend opportunities if you'd like to supplement your current job or if you are looking for full-time hours. If this sounds like "you," send your resume today. Full-time team benefits include, but are not limited to: CE, in-house training, Paid Time Off, paid holidays, 401K, vision insurance, life insurance and the best dental insurance in town! No previous dental experience required. Job Types: Full-time, Part-time
    $25k-32k yearly est. 60d+ ago
  • Patient Success Advocate

    Cadence Health

    Remote job

    In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team is currently looking for a Patient Success Advocate to join our dynamic call center environment. As a Patient Success Advocate, you will be responsible for delivering comprehensive support to patients and partners participating in the Cadence remote monitoring program across various channels. Your primary duties will include handling incoming patient inquiries, providing administrative assistance to clinicians, and executing patient engagement and retention initiatives. This role will be required to work Monday - Friday 8:00AM - 5:00PM EST OR Monday - Friday 9:00AM - 6:00PM WHAT YOU'LL DO: Provide courteous and professional assistance to customers via phone, email, and chat, addressing inquiries, troubleshooting technical issues, rescheduling appointments, and providing solutions in a timely manner. Educate customers on the features, functionalities, and benefits of our Cadence technology products and services, empowering them to maximize medical device usage. Conduct follow-up communication with customers to ensure their issues have been resolved satisfactorily, gather feedback on their experience, and provide additional assistance if needed. Appropriately escalate patient concerns to the necessary care delivery teams, ensuring that complex issues are addressed promptly and efficiently. WHAT YOU'LL NEED: Multi-channel (voice, email, SMS) help desk experience where you interact directly with the consumer. Experience with Zendesk is a plus. Experience in a customer-facing healthcare related field (advocacy, health system, insurance) providing incredible service and helping patients/members navigate the complex healthcare system. Remote patient monitoring support experience is a plus. Previous experience working in a metrics-driven position. Experience working with Medicare patients. Ability to problem solve, ask probing questions, and troubleshoot. Prior experience working in a remote work environment. Willingness to receive and provide feedback with positive intent. Eagerness to continue to learn and grow. WHO WE ARE: Cadence Health was built around a simple promise: patients always come first. Our technology-enabled remote care model pairs continuous health insights with a highly skilled clinical Care Team, empowering seniors to stay healthier, avoid complications, and live more independent, fulfilling lives, all without the limits of a traditional office visit. Your expertise is the heart of our system. Nurse practitioners, registered nurses, medical assistants, patient-success coordinators, and other frontline clinicians are the face and beating heart of Cadence. You'll bring warmth, clinical precision, and the empathy that turns a virtual touchpoint into a human connection. Every chat, phone call, and care plan you deliver shapes how patients experience “what healthcare should be.” A modern toolkit to practice top-of-license care We've replaced reactive visits with real-time data, intelligent workflows, and seamless collaboration tools. That means you can spend less time on busywork and more time practicing at the top of your license, coaching patients, spotting risks early, and coordinating with physicians to keep care proactive and personal. Thriving in a fast-moving, mission-driven culture. Change excites us. Innovation fuels us. If you're energized by technology, eager to re-imagine care delivery, and motivated to improve outcomes for both patients and the providers who serve them, you'll feel at home here. We invest in continuous learning, clinical mentorship, and transparent growth paths so you can advance your skills while making a measurable impact every day. Join us in redefining healthy aging. If you're passionate about compassionate care and ready to transform how seniors across the country manage chronic conditions, recover after hospitalization, and age with confidence, let's talk. Together, we'll build a future where exceptional care is consistent, connected, and just a call away. WHAT YOU'LL GET: Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. Company culture all about impact, shared growth mindset, empowerment, and integrity An opportunity to help improve the quality of life of millions of Americans Unique chance to support the development of an amazing product; Cadence's in-house clinicians are our super users and beta testers Expected compensation range: $20-$22/hr Location: Remote We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.
    $20-22 hourly Auto-Apply 3d ago
  • Intake Patient Care Representative - Respiratory (REMOTE)

    Aveanna Healthcare

    Remote job

    Salary:$18.00 per hour Details Aveanna Healthcare is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric healthcare is delivered, one patient at a time. At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of Aveanna Healthcare remain dependent on our continued ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, Integrity, Accountability, Trust, Innovation, Compliance, and Fun. Position Overview The Intake Patient Care Representative on our Respiratory team, is responsible for admitting new patients, verifying insurance information, and completing all applicable admissions paperwork. This role requires prior knowledge and experience in Respiratory care. Completion of the accounts includes, but is not limited to checking prescription validity, authorization validity, insurance requirements, demographics, patient needs, and notation prior to shipping orders of medical supplies. The starting pay for our Intake team is $18.00 per hour. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity! Candidates in the Central time zone will be prioritized for consideration. Working hours will be 8am-5pm Central time. Essential Job Functions * Enter demographics and other pertinent information into the digital system and ensure completion of all admission paperwork * Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable * Identify patients' needs, clarify information, research every issue and provide solutions * Answer incoming calls for intake patients as well as assist with overflow hunt groups as necessary * Meet daily, monthly, and quarterly metrics and goals set by management * Communicate effectively with other departments to present solutions to any patient concerns * Ensure work being performed meets internal and external compliance requirements * Maintain confidentiality of all information; adhere to all HIPAA guidelines/regulations * Various clerical work including faxing, scanning, and copying * Support the Aveanna mission and culture by demonstrating our core values; compassion, team integrity, accountability, trust, innovation compliance and fun. * Adhere to the Aveanna Compliance Program, including following all regulatory, Aveanna and accrediting agency policy requirements. * Maintain the skills and qualifications necessary to provide or support quality care, including attendance at company-wide educational programs. * Responsible for harmonious interactions with coworkers and customers, including patients, medical office staff, vendors and the general public. * Upon employment, all employees are required to fully comply with Company's policies and procedures. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees in this position. Requirements Minimum Education: High school diploma or GED Minimum Experience: Minimum of 2 years related experience Preferred Experience: Medical Office, Customer Service preferred Preferences * Education or experience equivalent to a bachelor's degree in related field (preferred) * Experience in healthcare preferred; knowledge of insurances and respiratory care is a plus Other Skills/Abilities * Proficient in Microsoft suite of products including Outlook, Word and Excel * Self-starter, able to display the highest level of integrity and respect for confidentiality. * Ability to exercise effective judgment and sensitivity to changing needs and situations. * Must have strong organization skills and be very detail-oriented. * Must possess a strong sense of urgency and attention to detail. * Excellent written and verbal communication skills. * Proven ability to work independently at times and within a team. * Ability to adapt to change. * Demonstrated ability to prioritize multiple tasks to meet deadlines. * Demonstrated ability to interact in a collaborative manner with other departments and teams. Other Duties * Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Equal Employment Opportunity and Affirmative Action: Aveanna provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Aveanna complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
    $18 hourly 10d ago
  • Coordinator, Individualized Care

    Cardinal Health 4.4company rating

    Remote job

    Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **Together, we can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** + Maintains a current and in-depth understanding of patient therapy's, prior approval and reimbursement processes and details of health care plans. + Manages a queue of technical or complex therapy and reimbursement questions from customers and applies judgment in resolving service and problems falling within established limits of authority and knowledge. + Meets key performance indicators including service levels, call volumes, adherence and quality standards. + Follows up with patients, pharmacies, physicians and other support organizations as needed regarding inquiries. + Handles sensitive information and personal data with discretion including prescriptions, personal information, date of birth, financials and insurance information. + Escalates highly complex and difficult issues as needed to senior team members and Individualize Care leadership. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND WORK SCHEDULES** : Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: + Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. + Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $18.10 per hour - $25.80 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $18.1-25.8 hourly 13d ago
  • Care Advocate

    Allmed Staffing

    Remote job

    is fully remote. Mon-Fri 8am-5pm EST preferably. Must have Ohio independent licensure LPCC or LISW, or RN with BH experience (or RN with compact licensure for OH). This request is for a local candidate with ability to perform field based work. They would need to reside in NE Ohio regions Job Function Description Function is responsible for care management, case management and utilization review of behavioral health and substance abuse services. Includes authorization, concurrent review, and coordination and assurance of appropriate levels of care to members. Provides care management services through review and evaluation of inpatient and outpatient behavioral health treatments for medical necessity, emergency status, and quality of care. Employees in the professional and management levels within this function must have a valid clinical license and typically have a Master's degree in counseling, psychology or social work or are registered nurses (RN) with mental health specialty. General Job Profile - Generally work is self-directed and not prescribed. - Works with less structured, more complex issues. - Serves as a resource to others. Job Scope and Guidelines - Assesses and interprets customer needs and requirements. - Identifies solutions to non-standard requests and problems. - Solves moderately complex problems and/or conducts moderately complex analyses. - Works with minimal guidance; seeks guidance on only the most complex tasks. - Translates concepts into practice. - Provides explanations and information to others on difficult issues. - Coaches, provides feedback, and guides others. - Acts as a resource for others with less experience. Minimum Educational Background - Undergraduate degree or equivalent experience.
    $24k-39k yearly est. 60d+ ago
  • Patient Advocate

    Expion Health

    Remote job

    Join us in powering the future of healthcare cost containment! HelpScript, LLC, an Expion Health Company, has an exciting opportunity for a Patient Advocate in our HelpScript organization. Our team is continuously expanding the boundaries of the healthcare industry through innovations that intersect data and technology and amplifies human intelligence to result in better outcomes. We need people like you to join in our commitment to drive pure exponential value for our clients and partners. Are you up for the challenge? Position Summary The Patient Advocate serves as a compassionate and knowledgeable liaison between members, healthcare providers, specialty pharmacies, and pharmaceutical manufacturer representatives. This role is responsible for enrolling eligible members into applicable manufacturer copay assistance programs to help reduce out-of-pocket costs for specialty medications. By guiding members through complex enrollment procedures, the Patient Advocate ensures clarity and delivers empathetic, informed support throughout the process. This position plays a vital role in improving medication adherence, minimizing financial barriers, and enhancing the overall member experience. Essential Functions Identify appropriate manufacturer copay assistance program based on member's eligible medication Guide eligible members through the copay assistance program enrollment application process Execute enrollment workflows with speed and accuracy Ensure compliance with HIPAA and other privacy regulations Maintain complete and accurate records of member interactions and program status Educate members, providers and pharmacies on HelpScript services and manufacturer copay assistance program enrollment details Consistently provide empathetic, clear communication Coordinate with healthcare providers to obtain or provide necessary information and ensure appropriate billing procedures are followed Act as a liaison between members, copay assistance programs, providers or pharmacies to resolve issues Collaborate with internal departments to ensure timely and accurate resolution of member inquiries Deliver high-quality support across a diverse range of members, consistently meeting performance metrics and service standards Balance efficiency with compassion, ensuring members feel supported and informed through the process Perform other duties assigned to support department and organizational goals Required Expertise High School Diploma or GED required, associate or bachelor's degree in healthcare or related field preferred Minimum of 2 years of customer service experience, preferably in a medical or pharmacy setting Strong background in pharmacy billing, medical claims processing, or benefit systems Pharmacy Technician certification or equivalent pharmacy experience Working knowledge of medical/pharmacy benefit systems and copay assistance programs Familiarity with TPA (Third Party Administrator) or PBM (Pharmacy Benefit Manager) operations Proficiency with Microsoft Office Suite (Word, Excel, Outlook) Experience using Excel for data analysis and reporting Proven ability to manage quick-turnaround, tactical projects under strict deadlines Ability to work independently and collaboratively in a fast-paced, startup-like environment Strong organizational and documentation skills with the ability to multi-task Demonstrated problem-solving and critical thinking abilities Excellent verbal, written, and active listening communication skills High level of integrity and adherence to ethical standards, including HIPAA compliance Ability to work effectively in a virtual team environment Preferred Skills Advanced analytical and creative thinking skills with independent judgment Strong attention to detail and time management capabilities Ability to manage ambiguity, adapt to change, and cultivate innovation Outgoing personality with strong interpersonal and social abilities Customer-focused mindset with a commitment to delivering high-quality service Resourceful and self-motivated in remote work settings Experience interacting across departments and with external clients or partners Enjoys being part of a collaborative, nimble, and high-performing team Strong ethical standards to foster a culture of confidentiality and integrity Flexibility to work independently without constant supervision while meeting commitments What It's Like to Work with Us Expion Health has been challenging the industry status quo for over 30 years, leading with ground-breaking innovation in a wide variety of healthcare solutions. Embracing the latest opportunities that technology can offer within a rapidly evolving industry, we provide exceptional service, technology, and product innovation to meet greater challenges in pharmacy and medical cost management. We have a distributed workforce so you can work from anywhere in the continental United States. Because of our distributed nature, we have cultivated a connected culture that includes town halls, one-on-ones with executive leadership, educational forums, and even social clubs. We offer comprehensive benefits package which includes the following: Medical, dental, and vision insurance Short- and long-term disability Life insurance and AD&D Supplemental life insurance (Employee/Spouse/Child) Voluntary Accident, Critical Illness and Hospital Indemnity Insurance Healthcare and dependent care Flexible Spending Accounts Healthcare Savings Account 401(k) Savings and Investment Plan with company match Paid time off Phone and Internet allowance Expion Health is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $31k-39k yearly est. 57d ago
  • Patient Billing Advocate - Hybrid

    Ridgewood Fractional Recruiting

    Remote job

    Aspirion is a growing health care company in the Denver Tech Center with great benefits and advancement opportunities. Our office processes automobile accident claims for hospitals and has a dynamic, culturally-driven atmosphere. Aspirion employees work hard while enjoying their job and the teammates around them through a hybrid work schedule that offers our patient advocates the opportunity to work in the office approximately two days per week and from home three days per week. The patient advocate role blends a unique need for professionalism and strong customer service and communication skills with an efficient, get-it-done positive attitude. In this position, your primary tasks will include working with patients, attorneys, and insurance carriers to increase revenue for our hospital partners. You will ensure accurate and efficient daily coordination of motor vehicle claim accounts in a fast-paced work environment. In order to do this, you will need to consistently carry out the following duties and responsibilities: Set-up and process new accounts daily Effectively use company systems and technologies to successfully enter content information and verify information received Effectively communicate with patients, attorneys, and insurance carriers Establish and maintain a positive working relationship with internal and external partners Display quality work, integrity, and ethical decision making during all work assignments Display the ability to problem-solve Work in a team environment handling complex high volume work Adhere to high standards of accountability, confidentiality (HIPAA compliant), and professionalism while dealing with medical and financial information Our best patient advocates possess and apply the following skills and personal qualities on the job: Ability to speak and write in Spanish strongly preferred. Excellent communication and interpersonal skills Upbeat personality Ability to problem solve and think on your feet Strong computer skills Ability to multi-task and prioritize work in a high-production environment Punctuality Strong work ethic Bachelor degree or higher preferred Prior experience with auto insurance, medical providers, personal injury attorneys a plus If you are looking for a place to learn, grow, and develop in a fast-paced company culture that values hard work, their employees, and the clients they serve, this just may be the place for you!
    $33k-40k yearly est. 60d+ ago
  • Patient Advocate

    Centeno Schultz

    Remote job

    The Centeno-Schultz Clinic is the creator of Regenexx procedures and an innovator behind a new specialty called Interventional Orthopedics. Centeno-Schultz Clinic is dedicated to helping patients overcome orthopedic injuries and problems by avoiding surgery. We are leaders in Interventional Orthopedics because we facilitate healing by precisely injecting orthobiologics with image guidance. We are highly motivated in making sure things are done right. We are a training facility dedicated to teaching physicians research-proven techniques. We also deliver an alternative to orthopedic surgery that provides a better outcome to the patient and reduces 86% of orthopedic cost for self-funded employers. The regenerative medicine consultant will be responsible for leading a dynamic clinic team. Our clinic will be growing to multiple locations along the front range of Colorado. We are looking for a manager that can lead their department through this growth. This is an exciting time to be part of a team that is changing the delivery of care! Principal Accountabilities: Effectively answer questions and educate world-wide patients on our state-of-the-art stem cell procedures Work collaboratively with call center staff and other clinic personnel Effectively multitask while tracking several tasks and follow ups to completion Maintain CRM system with great detail and accuracy; data integrity is vital Be coachable Be open to continual sales training and quality improvement Manage and meet sales objective and quantitative goals that align with the strategy, mission and vision of the organization Schedule prospects for a procedure Success Factors: Medical Assistant, CNA or Physical Therapy Assistants experience preferred Call Center experience is very beneficial Medical sales experience preferred Excellent written and verbal communication skills Expresses ideas in an organized manner; adjusts language and terminology for different audiences. Ability to learn new medical terminology and explain medical procedures to patients and other associates. As requested, is willing to work some evenings, weekends, and willing to travel. Experience working in a healthcare call center is a plus. Experience with CRM/InfusionSoft systems a plus. Minimum Qualifications: MA, CNA or PTA degree with 3+ years of experience in healthcare or equivalent sales and service experience. Job Type: Full-time Pay: $20.00 - $22.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Supplemental Pay: Bonus pay Commission pay Experience: sales: 3 years (Required) medical: 3 years (Preferred) Work Location: Broomfield, CO This Company Describes Its Culture as: Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture People-oriented -- supportive and fairness-focused Company's website: centenoschultz.com Company's Facebook page: ********************************************* Benefit Conditions: Only full-time employees eligible Work Remotely: Temporarily due to COVID-19 Requirements Experience: sales: 3 years (Required) medical: 3 years (Preferred)
    $20-22 hourly 60d+ ago
  • Patient Scheduling Representative - Home Based Primary Care

    UW Health 4.5company rating

    Remote job

    Work Schedule: 100% FTE, 40 Hours per week. Shifts scheduled Monday-Friday between the hours of 8:00-5:00 pm. Hours may vary based upon operational needs of the clinic. Pay: Pay starts at $19.21 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay. Be part of something remarkable Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to: • Schedule appointments via phone, in-person or electronic correspondence. • Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs. • Make outgoing phone calls to patients to schedule their appointments. • Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner. Education: Minimum - High school diploma or equivalent. Preferred - Associate or Bachelor's degree in Business Administration, Healthcare, or other related field. Work Experience: Minimum - Six (6) months of previous experience in an office or customer service environment. Preferred - Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others. Job DescriptionUW Medical Foundation benefits
    $19.2 hourly Auto-Apply 3h ago

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