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Patient care assistant vs patient services assistant

The differences between patient care assistants and patient services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-3 months to become both a patient care assistant and a patient services assistant. Additionally, a patient services assistant has an average salary of $33,879, which is higher than the $32,799 average annual salary of a patient care assistant.

The top three skills for a patient care assistant include patients, vital signs and PCA. The most important skills for a patient services assistant are patients, customer service, and patient care.

Patient care assistant vs patient services assistant overview

Patient Care AssistantPatient Services Assistant
Yearly salary$32,799$33,879
Hourly rate$15.77$16.29
Growth rate9%9%
Number of jobs261,345273,881
Job satisfaction5-
Most common degreeHigh School Diploma, 26%Bachelor's Degree, 26%
Average age4242
Years of experience33

What does a patient care assistant do?

A patient care assistant is responsible for attending patients' needs with the supervision of a health care professional. Duties of a patient care assistant also include performing basic medical tasks such as taking patients' temperature, monitoring food intake, preparing medicines, recording health conditions, assisting on lab tests and other medical procedures, and providing information and important updates to the patient's family. A patient care assistant must have excellent time-management and multi-tasking skills to perform duties efficiently and accurately.

What does a patient services assistant do?

A patient services assistant is responsible for handling initial patients' assessments by scheduling appointments. They also are responsible for processing patients' referrals to the appropriate medical professional and admission payments, validating health insurance details, recording patient's information on the database, and assessing medical history and related health information. A patient services assistant also responds to the patients' inquiries and concerns, provides health services recommendations, and processes medical procedures. A patient services assistant must have excellent communication and time-management skills and the ability to perform administrative and clerical tasks as needed.

Patient care assistant vs patient services assistant salary

Patient care assistants and patient services assistants have different pay scales, as shown below.

Patient Care AssistantPatient Services Assistant
Average salary$32,799$33,879
Salary rangeBetween $23,000 And $45,000Between $24,000 And $46,000
Highest paying CitySan Diego, CASan Mateo, CA
Highest paying stateHawaiiCalifornia
Best paying companyMicrosoftAdobe
Best paying industryHealth CareGovernment

Differences between patient care assistant and patient services assistant education

There are a few differences between a patient care assistant and a patient services assistant in terms of educational background:

Patient Care AssistantPatient Services Assistant
Most common degreeHigh School Diploma, 26%Bachelor's Degree, 26%
Most common majorNursingNursing
Most common college--

Patient care assistant vs patient services assistant demographics

Here are the differences between patient care assistants' and patient services assistants' demographics:

Patient Care AssistantPatient Services Assistant
Average age4242
Gender ratioMale, 14.4% Female, 85.6%Male, 18.2% Female, 81.8%
Race ratioBlack or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 15.3% Asian, 7.3% White, 61.3% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.9% Asian, 7.1% White, 58.8% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between patient care assistant and patient services assistant duties and responsibilities

Patient care assistant example responsibilities.

  • Conduct and facilitate PCA lead group activities as scheduled
  • Assist patients in achieving independence and increase functional ability.
  • Manage ventilator settings, suction tracheostomy, tube-feeding assistance.
  • Answer call lights, vital signs, EKG'S, transporting patients to other areas, keep rooms clean and orderly.
  • Provide high quality patient care as an in-demand per-diem RCA within, home-healthcare, nursing home settings and memory support care.
  • Work extensively with Alzheimer and dementia patients.
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Patient services assistant example responsibilities.

  • Conduct and facilitate PCA lead group activities as scheduled
  • Assist patients with daily care needs such as ADL's, mobility assistance, nutritional support, and emotional support.
  • Assist the MD during clinic by taking vitals on patients, running EKG's, handling medication reviews/refills.
  • Perform food, bed and bath needs as well as colostomy and catheter care.
  • Experience with patents ranging from ambulatory to immobile, specializing in Alzheimer and dementia patients.
  • Assist PT/OT to provide therapy and cue's on how to ambulate during and after surgery.
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Patient care assistant vs patient services assistant skills

Common patient care assistant skills
  • Patients, 23%
  • Vital Signs, 9%
  • PCA, 8%
  • CPR, 7%
  • Home Health, 6%
  • Customer Service, 5%
Common patient services assistant skills
  • Patients, 38%
  • Customer Service, 9%
  • Patient Care, 9%
  • Vital Signs, 6%
  • CPR, 3%
  • Medical Terminology, 3%

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