Patient care coordinator jobs in Albany, NY

Job Title : Medical Staff Coordinator Duration : 13 Weeks Education : Associate's degree in business or Executive Secretarial Program Shift Details : 8hr days 40-hour guarantee (8:00 AM - 4:30 PM) Job Description: Medical Staff Coordinator will coordinate and manage all medical staff organizational, administrative, credentialing and privileging functions 3 years minimum Staff Coordinator experience in a hospital setting required Must be able to shine in high pressure position encompassing office management skills in a hospital office setting

3 years minimum Staff Coordinator experience in a Hospital setting required Must be able to shine in high pressure position encompassing office management skills in a hospital office setting Associate's Degree in Business or Executive Secretarial Program Current NAMSS (National Association of Medical Staff Services) Cert Strongly preferred

The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities. Duties and Responsibilities: Responsible for outreach and engagement to formally enroll referred adults into the care management program. Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all services providers and establishes team communication plan. Monitors goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health IT system. Education/Experience: Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred. A valid NYS Drivers License is required. At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.

Requisition ID: 908786 Store #: 00T112 DiNapoli Opticians Clfton Pk Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills Pay Range: 16.65 - 22.11 Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Albany Job Segment: Ophthalmic, Optometry, Patient Care, Nursing, Medical, Healthcare

! AIM is currently seeking a Registered Nurse/Health Care Coordinator for our Residential and Day Services settings. AIM RNs/Health Coordinators are dedicated to empowering the people we serve, building lasting relationships, supporting people in achieving their goals, and offering creative solutions. RNs influence and contribute to the overall success and benefit of the people we serve. The RN will support each individual in reaching their maximum level of independence by promoting a sense of self-worth, acceptance, achievement, personal growth and choice. Benefits: Generous Paid Time Off for Full Time Employees (40 hours after first 90 days) Low Cost Health Insurance for Full Time Employees Referral bonus Paid on-the-job training Dental Vision Retirement Plan- 403b Flexible Spending Account (FSA) Voluntary/Supplemental Insurances including: Life Insurance, Accident, Critical Life and Short Term Disability Responsibilities of the Registered Nurse include the following: Primarily day hours with morning and evening flexibility Coordinate the healthcare, physical, emotional, and safety needs of the people we support and make recommendations, to ensure people get the most comprehensive person-centered health care. Serve as a liaison to families, medical providers, and staff regarding the health of the people we support. Collaborate with interdisciplinary care teams Develop, review, and update individual's written plans of nursing care. Maintain current knowledge of each individual's medical history and medication regimen. Perform individual nursing/health assessments, and ensure appropriate follow-up. Provide oversight and training to Direct Support Professionals (DSPs) in aspects of medication administration and other health related supports. Advocate appropriately and professionally on behalf of all individuals. Requirements Qualifications: Current/Valid New York State RN License One year of experience in medical/surgical nursing preferred. One year of experience in the provision of services to individuals with developmental disabilities preferred. Flexibility with schedule to support the individual(s) and/or DSP with a health-oriented issue. Valid NYS Drivers' License, acceptable to Agency insurance standards is preferred. Maintain valid insurance and provide insurance card if you use your own vehicle. Strong organization skills with a keen ability to prioritize and multi-task. Detail oriented. Excellent verbal and written communication skills. Ability to maintain an influential level of professionalism and confidentiality. Ability to remain calm in stressful or demanding situations. Must be able to lift a minimum of 50 pounds. As an Equal Opportunity/Affirmative Action Employer, AIM Services, Inc will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, status as a protected veteran, disability status, sexual orientation, gender identity or other characteristic protected under applicable law. Salary Description $38- $46

PRIMARY PURPOSE Represent the company as the center's first point of contact, greeting patients and key stakeholders upon entry into the center and via phone and digital communications. Accurately complete patient registration, insurance verification and patient collections. Drive a positive patient experience through execution of clinical and administrative duties. ESSENTIAL JOB DUTIES Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANKESSENTIAL FUNCTION DESCRIPTIONClinical Responsibilities Approximately 80% Greet patients upon entering the center. Register patients for visits carefully and efficiently. Verify patient insurance and collect patient payments accurately. Answer and route phone calls, taking and delivering messages as needed. Respond to and resolve patient questions and issues, as needed. Document patient information in the EMR accurately and completely. Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed. Administrative Responsibilities Approximately 15% Organize office supplies at the front desk according to company best practice, restocking as needed. Ensure the cleanliness and appearance of the waiting area for patients. Complete daily procedure checklists. Maintain 100% compliance with company trainings and policies. Welcome new team members and provide support, as needed. Engage in local marketing and marketing events, as needed. Respond to and execute on email communications timely. Additional Responsibilities/ Cross-Training Approximately 5% Assist with intake duties when back-office staff are not available, including but not limited to: Collecting vitals, physical stats, and medical history. Performing point-of-care testing. Retrieving lab and ancillary test results for review by provider. Documenting any clinical services performed in the EMR. Ensuring patients are roomed, examined, and discharged timely. Assist with scribe duties, including but not limited to: Assist providers with real-time documentation of patient encounters in the EMR. Prepare and update patient charts before and after visits. Document clinical notes including history, exams, and treatment plans as directed. Enter orders (labs, meds, referrals) per provider instruction and policy. Maintain patient confidentiality and comply with HIPAA and documentation standards. Additional responsibilities as assigned. LICENSES & CERTIFICATES N/A - No licenses or certifications required. EDUCATION, COMPETENCIES & EXPERIENCE High school diploma or equivalent (minimum required). Minimum of one (1) years' experience working in a customer service setting, preferably in healthcare. Strong customer service skills with a friendly and positive/enthusiastic presentation. Strong attention to detail while maintaining a high level of organization. Ability to work effectively with multiple managers and key stakeholders in a fast-paced environment. Excellent interpersonal, communication, and diplomacy skills - team player who takes initiative and maintains a professional demeanor across all interactions. Fluency in Spanish, Bengali, Arabic, Creole, French, or Hindi, a plus. PHYSICAL DEMANDS Occasional (0-40%) / Frequent (41-71%) / Constant (72-100%) OccasionalFrequentConstantComputer work which may require repetitive motions and remaining in a stationary position for extended periods of time☐☐☒Positioning, transporting, and/or installation of equipment or materials with weight load of up to 25lbs☒☐☐Traverse across different areas of the office/clinic and/or to different office/clinic locations☒☐☐Observation of details at close range (within a few feet of the observer)☐☒☐ EQUAL EMPLOYMENT OPPORTUNITY STATEMENT ModernMD is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. ModernMD makes hiring decisions based solely on qualifications, merit, and business needs at the time. EMPLOYEE ACKNOWLEDGEMENT I have reviewed this and understand all my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my location or department without it being specifically included in the . If I have any questions about job duties not specified in this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I further understand that future performance evaluations and merit increases to my pay are based on my ability to perform the duties and responsibilities outline in this job description to the satisfaction of my immediate supervisor. Powered by JazzHR YajjzcAIn7

Department/Unit: Admitting Operations Work Shift: ED DIFF_NIGHT (United States of America) Salary Range: $40,495.10 - $52,643.64 The Emergency Department Access Specialist I is a position that must be able to deal in a 'pressure cooker' environment. The EDAS I, is a hybrid position combining the Access Representative position and the Health Unit Coordinator position. The position includes but is not limited to rotating positions as needed ~ being trained and expected to rotate assignments in multiple disciplines within the Emergency Departments. The disciplines include: * Triage of walk-in patients - encompasses a quick data collection and entering in ADT System; placing of patient wristband for patient safety; acquiring a regulatory signature on the HIXNY Consent. Additionally, if patient is seen by a provider complete a full registration including General Consent and collection of financial responsibility The Triage role is required to accurately identify patient in the ADT system to ensure correct patient is selected. This is many times problematic; patient does not have identification. * ED Zone Support - includes answering of multi-line (10) telephone and managing all inquiries, transferring of telephone calls; discharging of patients via the patient medical record; verifying all laboratory specimens placed in a hazardous bag for accurate labeling by nurse or provider. * Bedside Registration - Collection of demographic information, insurance, regulatory consent forms and collection of financial responsibility at patient's bedside * EMS Desk - shadow answer EMS Radio (Ambulance Agency calls from the field) and provides a brief description of patient age, complaint, Vital Signs, ambulance agency capture. The EMS Desk role is responsible for the accurate identification of the patient with quite often no identification, EMS inaccuracy of capture of information and management of UNKNOWN Patient policy and procedure. Essential Duties and Responsibilities * Responsible for the accurate patient identification in a highly stressful situation; this responsibility is a Patient Safety measure. * Bedside registration including the need to work from a WOW; collecting patient demographic information; insurance information and obtain signatures for regulatory forms via Document Management/electronic signature; the collection includes Medicare patients collecting the regulatory mandate of the MSPQ information * Responsible for identifying and verifying insurance at bedside; obtaining additional information if No Fault or Worker's Compensation for MVA patients and employee's hurt at work. * Ensure Access' expectations of key clinical measures are executed and timeframes met ie: Chest pain - Door to EKG notification. * Ability to review, assess and assign the appropriate health insurance plan and collect copayment, if applicable at bedside. * Ability to interact effectively with external agency personnel: EMS Agencies, Law Enforcement Agencies and Correction Facilities. * Capture of patient's pharmacy in support of expediate discharge by nurse and physician * Answering multi-line telephone and managing all calls in calm, courteous, respectful manner * Capture brief information via Ambulance Radio including patient description, age, chief complaint and Vital Signs * Managing the ED Patient Tracker and completing the Access Specialists tasks as identified * Laboratory specimen verification and assurance of timely send to laboratory * Responsible to manage daily workflow during scheduled and unscheduled SYSTEM downtimes - following downtime procedures. Responsible for downtime flow in the ED during system downtimes. * Ensure EMTALA Regulations are maintained. * Functional Competencies * Social and Emotional Intelligence * Ability to deal with a diverse population including critically injured, mentally disturbed and belligerent * Patient centric - customer service * Conflict Management * Team-oriented support * Adaptable to high-stress situation * Excellent communication skill Qualifications * High School Diploma/G.E.D. - required * Associate's Degree - preferred * 1-3 years in customer service experience, or a hospital or clinic setting - preferred * Ability to keep composure in a high-stress environment. * Ability to multi-task in stressful and high patient volume unit; must be able to manage pressure of high intensity situations * Good judgement and ability to be resourceful to problem solve; escalate issues as needed * Ability to manage contained blood, urine and other bodily fluids * Ability to handle a multi-line telephone system; paging required * Ability to push 35- 50 lb WOW * Must be able to stand for long periods of time. (Sneakers are permitted) Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands * Standing - Constantly * Walking - Constantly * Sitting - Constantly * Lifting - Rarely * Carrying - Rarely * Pushing - Constantly (35-50lbs) * Pulling - Constantly (35-50lbs) * Climbing - Rarely * Balancing - Rarely * Stooping - Rarely * Kneeling - Rarely * Crouching - Rarely * Crawling - Rarely * Reaching - Rarely * Handling - Occasionally * Grasping - Occasionally * Feeling - Frequently * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Frequently * Eye/Hand/Foot Coordination - Frequently Working Conditions * Extreme cold - Rarely * Extreme heat - Rarely * Humidity - Rarely * Wet - Rarely * Noise - Occasionally * Hazards - Rarely * Temperature Change - Rarely * Atmospheric Conditions - Rarely * Vibration - Rarely Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $19 - $22/hr SCOPE: Depending on current staffing needs, priorities may differ for filling Reception or Telephone Operator duties. Hired with the intent to perform both positions as needed. Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the Practice's Core Values, Compliance Program, to include the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reception: Obtain all appropriate forms as required. Verify/obtain demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system. Confirm all new patient paperwork, address patients' needs that walk in with or without an appointment. Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts as necessary. Postage to outgoing mail, pick up mail from the mailbox, open, date, distribute, and address envelopes as needed. Identifies no shows and forwards for patient notification (per policy). Notifies necessary staff of any late or early arrivals. Prepares correspondence, memos, forms, and other typing as requested by supervisor. Prints schedules as needed. Verifies the end of day balance and cash out, fill out and date deposit slip. Responsible for an accurate account of the money in the cash box and locking its contents in the site safe. Responsible for batching out at the end of each shift and closing any monetary drawers at the end of each business day. Maintains lobby area on a neat and orderly manner. Follows policies and procedures to contribute to the efficiency of the front office. Responsible for meeting appropriate metrics and a checklist provided by your supervisor. Arranges for patients to have financial counseling as needed. Other duties as assigned. Covers for other front office functions as requested. Required to float as needed in addition to cross covering sites remotely. Telephone Operator: Answers all incoming calls in a prompt, courteous, and professional manner. Sends messages to the correct distro group. Provides a pleasant and helpful phone contact for callers. Takes and relays messages in an accurate and timely manner. Responds to emergency and urgent calls from patients in an efficient manner. Directs callers immediately to clinical staff as necessary. Responsible for answering all 3rd party service calls and messages. Perform functions include triaging calls, connecting/transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone/equipment malfunctions to the appropriate party. Responsible for rolling the phones on and off night service. Basic scheduling understanding. Responsible for meeting appropriate metrics and a checklist provided by your supervisor. Arranges for patients to have financial counseling as needed. Other duties as assigned. Covers for other front office functions as requested. Required to float as needed in addition to cross covering sites remotely. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years experience, preferably in a medical setting. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

Seeking energetic, upbeat, collaborative person to join our patient services team at Workfit Medical - a leading provider of occupational medical services in the area. Must have the ability to multi task, be focused on detail, and work in a high volume, varied role. The patient services representative handles front desk administrative tasks to complete accurate registrations for each visit, answers incoming calls, schedules patient visits and sends follow up paperwork to our clients. Must be willing to work weekends and evenings. Essential Duties and Responsibilities: Assist with check in/check out of patients Register patients in electronic medical record (EMR) and update as needed Schedule appointments Answer multiple incoming phone lines Scan documents in EMR Very insurance and collect payments Perform all tasks associated with discharge of patient including forwarding of paperwork to employers as needed. Skills: Excellent customer and computer skills Past EMR experience preferred. Strong communication skills. Abilities Ability to read and write, computer proficiency, high school graduate, medical office experience preferred. EEO Employer: WorkFit Medical, LLC is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran. Applicants who require reasonable accommodations: WorkFit Medical, LLC is committed to providing a work environment that is free from unlawful discrimination and harassment in any form. WorkFit Medical, LLC will endeavor to make a reasonable accommodation/modification to the known limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal state and local law. Applicants who require reasonable accommodation pursuant to ADA, during the application process, are encouraged to contact ************ to ask for assistance. Workfit Medical, 1971 Western Ave, Albany NY

Scheduling Specialist Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY12866 Employment Type: Part Time Shift/Schedule: Varied Department: ED Professional Services Salary Range: $30,500-32,500/annually#based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Scheduling Specialist#to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our#team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role, you will#provide#administrative support to the Emergency Medicine physician group with a primary focus on physician scheduling. What You#ll Do Manage, and update physician and Advanced Practice Provider (APP) schedules to ensure adequate shift coverage, including working to fill open shifts and emergency coverage. Process schedule changes, swaps, and time-off requests. Maintain accurate scheduling records and distribute updated schedules to physicians, APP#s and leadership. Serve as the primary contact for scheduling inquiries. Generate reports related to scheduling, shift assignments, and coverage metrics. #Assist with new physician onboarding related to scheduling. Provide additional administrative support as needed, including meeting coordination, document management, payroll and communication tasks. Support credentialing and compliance processes as directed. What You Bring High School Diploma or GED Bachelors or Associates Degree preferred Previous administrative or scheduling experience required Healthcare or physician group experience preferred. Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career. Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location. Scheduling Specialist Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY12866 Employment Type: Part Time Shift/Schedule: Varied Department: ED Professional Services Salary Range: $30,500-32,500/annually based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We're looking for a dedicated Scheduling Specialist to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. In this role, you will provide administrative support to the Emergency Medicine physician group with a primary focus on physician scheduling. What You'll Do * Manage, and update physician and Advanced Practice Provider (APP) schedules to ensure adequate shift coverage, including working to fill open shifts and emergency coverage. * Process schedule changes, swaps, and time-off requests. * Maintain accurate scheduling records and distribute updated schedules to physicians, APP's and leadership. * Serve as the primary contact for scheduling inquiries. * Generate reports related to scheduling, shift assignments, and coverage metrics. * Assist with new physician onboarding related to scheduling. * Provide additional administrative support as needed, including meeting coordination, document management, payroll and communication tasks. * Support credentialing and compliance processes as directed. What You Bring * High School Diploma or GED * Bachelors or Associates Degree preferred * Previous administrative or scheduling experience required * Healthcare or physician group experience preferred. Why Saratoga Hospital * A caring, community-focused culture rooted in teamwork and trust * Supportive leadership that invests in your development and well-being * Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. * Opportunities to grow within the Albany Med Health System * Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you. How to Apply Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career. Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.

The Impact You Can Make Attention all clerical and administrative professionals! The C.R. Wood Cancer Center is looking to help you advance your healthcare career at Glens Falls Hospital! Come join our team of registration experts as the Patient Registration Specialist! This position can further develop your skills in healthcare scheduling, customer service, health insurance management, and Health Information Management (HIM)! Team Impact In this position, you will be a vital member of the cancer treatment program by serving as the point person for registration, scheduling, and customer service within the department. You will closely support this team by registering patients arriving for treatment, lab, and provider appointments. You will help to improve the overall patient experience by using your customer service skills to help our patients, their families, fellow employees, with the registration process, and addressing any questions/concerns they may have related to this. Some highlights about this opportunity include: On the job training available to ensure career growth and success Great opportunity for advancement for those with a background in patient registration/customer service Your work will help to improve the health of our community by supporting vital administrative functions related to cancer and hematology care and treatment The Glens Falls Hospital Impact Mission Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting. How You Will Fulfill Your Potential Responsibilities Welcome patients and their families to the Cancer Center in a professional and friendly manner, while accurately and efficiently completing the registration process Collaborate with the Navigation Staff to identify patients who may need financial support, distribute patient assistance applications, and gas cards Assist with way finding; facilitate check-in for non-patient visitors to the Cancer Center including pharmaceutical representatives and vendors Answer/direct phone calls; initiate and/or facilitate response to emergent situations efficiently Monitor patient waiting areas for extended wait times and patient related problems Notify appropriate care team members if patient related problems or delays arise while working collaboratively with schedulers to ensure a smooth process at check in for patients Pre-register all Cancer Center encounters for upcoming visits to minimize wait times at check-in Complete registration for all Cancer Center patient appointments including provider visits, chemotherapy and radiation therapy treatments, genetic counseling services, lab appointments and education visits Accurately enter/verify patient demographics, insurance information and emergency contacts; scanning insurance cards into EMR; obtaining patient signatures for HIPAA, Privacy Policy Acknowledgement, permission to treat; collects and reconciles co-pays (professional and facility) for medical and radiation oncology services Qualifications/Experience Education/Accredited Programs · High school diploma/GED equivalent required · Successful completion of an AAS in health administration, business, finance, or related field preferred Experience/Abilities · 1 year of experience in a healthcare environment including working knowledge of insurances preferred · Baseline knowledge of medical terminology preferred · Knowledge of some anatomy/physiology preferred · Excellent computer, phone and customer service skills required · Excellent written and verbal communication skills required · Ability to problem solve/trouble shoot issues as they arise Communities We Serve Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital! All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $25.87 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations. Additional qualifications include: Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment. Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team. Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods. Familiarity with medical terminology is beneficial, though not strictly required. Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees. Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality. Submission requirements: At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment. Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills. An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field. Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.

The Adult Care Coordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities. Duties and Responsibilities: Responsible for outreach and engagement to formally enroll referred adults into the care management program. Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts. Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable. Ensures all initial linkages are established and maintained. Collaborates with all services providers and establishes team communication plan. Monitors goals on a continuing basis and that team is communicating. Monitors that care plan is relevant to health home policies and procedures. Consults with family members and social supports to maintain support consistency. Advocates for additional services and linkages as appropriate. Maintains current care management documentation and information regarding care management activities within the required health IT system. Education/Experience: Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred. A valid NYS Drivers License is required. At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.

! AIM is currently seeking a Registered Nurse/Health Care Coordinator for our Residential and Day Services settings. AIM RNs/Health Coordinators are dedicated to empowering the people we serve, building lasting relationships, supporting people in achieving their goals, and offering creative solutions. RNs influence and contribute to the overall success and benefit of the people we serve. The RN will support each individual in reaching their maximum level of independence by promoting a sense of self-worth, acceptance, achievement, personal growth and choice. Benefits: * Generous Paid Time Off for Full Time Employees (40 hours after first 90 days) * Low Cost Health Insurance for Full Time Employees * Referral bonus * Paid on-the-job training * Dental * Vision * Retirement Plan- 403b * Flexible Spending Account (FSA) * Voluntary/Supplemental Insurances including: Life Insurance, Accident, Critical Life and Short Term Disability Responsibilities of the Registered Nurse include the following: * Primarily day hours with morning and evening flexibility * Coordinate the healthcare, physical, emotional, and safety needs of the people we support and make recommendations, to ensure people get the most comprehensive person-centered health care. * Serve as a liaison to families, medical providers, and staff regarding the health of the people we support. * Collaborate with interdisciplinary care teams * Develop, review, and update individual's written plans of nursing care. * Maintain current knowledge of each individual's medical history and medication regimen. * Perform individual nursing/health assessments, and ensure appropriate follow-up. * Provide oversight and training to Direct Support Professionals (DSPs) in aspects of medication administration and other health related supports. * Advocate appropriately and professionally on behalf of all individuals. Requirements Qualifications: * Current/Valid New York State RN License * One year of experience in medical/surgical nursing preferred. * One year of experience in the provision of services to individuals with developmental disabilities preferred. * Flexibility with schedule to support the individual(s) and/or DSP with a health-oriented issue. * Valid NYS Drivers' License, acceptable to Agency insurance standards is preferred. Maintain valid insurance and provide insurance card if you use your own vehicle. * Strong organization skills with a keen ability to prioritize and multi-task. Detail oriented. * Excellent verbal and written communication skills. * Ability to maintain an influential level of professionalism and confidentiality. Ability to remain calm in stressful or demanding situations. * Must be able to lift a minimum of 50 pounds. As an Equal Opportunity/Affirmative Action Employer, AIM Services, Inc will not discriminate in its employment practices due to an applicant's race, color, religion, sex, national origin, status as a protected veteran, disability status, sexual orientation, gender identity or other characteristic protected under applicable law. Salary Description $38- $46

Department/Unit: Patient Access Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 The Access Service Representative I is responsible for the capture of demographic and insurance information either by telephone or patient facing. Position is required to use eligibility application to invoke request to verify insurance eligibility, interpret response and capture appropriate health insurance information as it pertains to the service being rendered. Must be comfortable in the collection of financial responsibility from the patient based on eligibility response or estimate for services. Essential Duties and Responsibilities * Responsible for accurate patient look up to ensure correct patient is being registered. * Responsible for discerning demographic and insurance information to ensure accurate registration * Responsible to interpret information received from Insurance Payer regarding patient's eligibility and financial responsibility * Responsible for discussing financial obligation of patient and collect via cash, credit card or check * Responsible for explaining regulatory forms and answer questions from patient; obtain signatures accordingly * Responsible for scanning or managing online form template to maintain the Electronic Health Record * Comprehend Federal, State, Third Party Payer regulations as it pertains to a hospital registration. * Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate registration and support clinical workflow. Functional Competencies * Social and Emotional Intelligence * Ability to deal with a diverse population including critically injured, mentally disturbed and belligerent * Patient centric - customer service * Conflict Management * Team-oriented support * Adaptable to high-stress situation * Excellent communication skill Qualifications * High School Diploma/G.E.D. - required * 1-3 years applicable experience; customer service and strong computer skill - required * Hospital or Clinic setting office experience - preferred * Proven customer service skill with ability to exceed expectations * Ability to multi-task in stressful and high patient volume unit * Ability to learn in classroom setting; utilizing resources * Ability to remain composed under pressure * Ability to review information and draw appropriate conclusion * Good judgement and ability to be resourceful to problem solve; escalate issues as needed * Team minded worth ethic Equivalent combination of relevant education and experience may be substituted as appropriate. Physical Demands * Standing - Occasionally * Walking - Occasionally * Sitting - Constantly * Talking - Constantly * Hearing - Constantly * Repetitive Motions - Constantly Thank you for your interest in Albany Medical Center! Albany Medical Center is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification. Thank you for your interest in Albany Medical Center! Albany Medical is an equal opportunity employer. This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a "need to know" and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $17 - $22 per hour SCOPE: Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the Practice's Core Values, Compliance Program, to include the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Answers all incoming calls in a prompt, courteous, and professional manner. Sends messages to the correct distro group. Provides a pleasant and helpful phone contact for callers. Takes and relays messages in an accurate and timely manner. Responds to emergency and urgent calls from patients in an efficient manner. Directs callers immediately to clinical staff as necessary. Responsible for answering all 3rd party service calls and messages. Perform functions include triaging calls, connecting/transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone/equipment malfunctions to the appropriate party. Responsible for rolling the phones on and off night service. Basic scheduling understanding. Responsible for meeting appropriate metrics and a checklist provided by your supervisor. Arranges for patients to have financial counseling as needed. Other duties as assigned. Covers for other front office functions as requested. Required to float as needed in addition to cross covering sites remotely. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years experience, preferably in a medical setting. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

The Impact You Can Make Attention all clerical and administrative professionals! The C.R. Wood Cancer Center is looking to help you advance your healthcare career at Glens Falls Hospital! Come join our team of registration experts as the Patient Registration Specialist! This position can further develop your skills in healthcare scheduling, customer service, health insurance management, and Health Information Management (HIM)! Team Impact In this position, you will be a vital member of the cancer treatment program by serving as the point person for registration, scheduling, and customer service within the department. You will closely support this team by registering patients arriving for treatment, lab, and provider appointments. You will help to improve the overall patient experience by using your customer service skills to help our patients, their families, fellow employees, with the registration process, and addressing any questions/concerns they may have related to this. Some highlights about this opportunity include: On the job training available to ensure career growth and success Great opportunity for advancement for those with a background in patient registration/customer service Your work will help to improve the health of our community by supporting vital administrative functions related to cancer and hematology care and treatment The Glens Falls Hospital Impact Mission Our Mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting. How You Will Fulfill Your Potential Responsibilities Welcome patients and their families to the Cancer Center in a professional and friendly manner, while accurately and efficiently completing the registration process Collaborate with the Navigation Staff to identify patients who may need financial support, distribute patient assistance applications, and gas cards Assist with way finding; facilitate check-in for non-patient visitors to the Cancer Center including pharmaceutical representatives and vendors Answer/direct phone calls; initiate and/or facilitate response to emergent situations efficiently Monitor patient waiting areas for extended wait times and patient related problems Notify appropriate care team members if patient related problems or delays arise while working collaboratively with schedulers to ensure a smooth process at check in for patients Pre-register all Cancer Center encounters for upcoming visits to minimize wait times at check-in Complete registration for all Cancer Center patient appointments including provider visits, chemotherapy and radiation therapy treatments, genetic counseling services, lab appointments and education visits Accurately enter/verify patient demographics, insurance information and emergency contacts; scanning insurance cards into EMR; obtaining patient signatures for HIPAA, Privacy Policy Acknowledgement, permission to treat; collects and reconciles co-pays (professional and facility) for medical and radiation oncology services. Qualifications/Experience Education/Accredited Programs High school diploma/GED equivalent required Successful completion of an AAS in health administration, business, finance, or related field preferred Experience/Abilities 1 year of experience in a healthcare environment including working knowledge of insurances preferred Baseline knowledge of medical terminology preferred Knowledge of some anatomy/physiology preferred Excellent computer, phone and customer service skills required Excellent written and verbal communication skills required Ability to problem solve/trouble shoot issues as they arise Communities We Serve Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George. Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital! All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. Salary Range The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $25.87 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements. Benefits Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.

Why Join Us? Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments Access opportunities for professional growth and continuing education. Work alongside a collaborative and compassionate team of experts dedicated to making a difference. Enjoy the convenience of multiple locations throughout the Capital Region. Contribute to groundbreaking clinical trials that shape the future of oncology care. Discover your career potential with a practice dedicated to excellence and innovation. Job Description: Pay Range: $19 - $22/hr SCOPE: Depending on current staffing needs, priorities may differ for filling Reception or Telephone Operator duties. Hired with the intent to perform both positions as needed. Greets patients and their guests into the clinic in a prompt, courteous, and professional manner. Serves as a liaison between patients and medical staff. Supports and adheres to the Practice's Core Values, Compliance Program, to include the Code of Ethics and Business Standards. Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily. ESSENTIAL DUTIES AND RESPONSIBILITIES: Reception: Obtain all appropriate forms as required. Verify/obtain demographic and insurance information. Obtains copy of patient's insurance cards and current driver's license for file. Updates demographic and insurance information as needed in the system. Confirm all new patient paperwork, address patients' needs that walk in with or without an appointment. Collects co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts as necessary. Postage to outgoing mail, pick up mail from the mailbox, open, date, distribute, and address envelopes as needed. Identifies no shows and forwards for patient notification (per policy). Notifies necessary staff of any late or early arrivals. Prepares correspondence, memos, forms, and other typing as requested by supervisor. Prints schedules as needed. Verifies the end of day balance and cash out, fill out and date deposit slip. Responsible for an accurate account of the money in the cash box and locking its contents in the site safe. Responsible for batching out at the end of each shift and closing any monetary drawers at the end of each business day. Maintains lobby area on a neat and orderly manner. Follows policies and procedures to contribute to the efficiency of the front office. Responsible for meeting appropriate metrics and a checklist provided by your supervisor. Arranges for patients to have financial counseling as needed. Other duties as assigned. Covers for other front office functions as requested. Required to float as needed in addition to cross covering sites remotely. Telephone Operator: Answers all incoming calls in a prompt, courteous, and professional manner. Sends messages to the correct distro group. Provides a pleasant and helpful phone contact for callers. Takes and relays messages in an accurate and timely manner. Responds to emergency and urgent calls from patients in an efficient manner. Directs callers immediately to clinical staff as necessary. Responsible for answering all 3rd party service calls and messages. Perform functions include triaging calls, connecting/transferring calls, setting up conference calls, instructing users on telephone procedures, and reporting telephone/equipment malfunctions to the appropriate party. Responsible for rolling the phones on and off night service. Basic scheduling understanding. Responsible for meeting appropriate metrics and a checklist provided by your supervisor. Arranges for patients to have financial counseling as needed. Other duties as assigned. Covers for other front office functions as requested. Required to float as needed in addition to cross covering sites remotely. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years experience, preferably in a medical setting. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.