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  • Family Care Coordinator

    DCI Donor Services 3.6company rating

    Patient care coordinator job in Albuquerque, NM

    DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Albuquerque and throughout New Mexico hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work between 12 - 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability PI026c950d62f7-37***********5
    $27k-34k yearly est. 2d ago
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  • Behavioral Health Solutions - Behavioral Health Care Coordinator

    Behavioral Health Solutions 4.3company rating

    Patient care coordinator job in Albuquerque, NM

    Job Description Behavioral Health Solution's (BHS) team of mental health treatment professionals specialized in providing comprehensive behavioral health services for adults and geriatrics in a variety of settings. BHS encourages a collaborative culture with hands-on leadership. As a leading provider of behavioral health services, we are seeking skilled professionals of the highest caliber who share our commitment to providing state-of-the-art psychiatric services. As a Behavioral Health Care Coordinator, you are an integral part of our team responsible for coordinating and providing essential services to patients in the long-term care and skilled nursing facilities that we support. Our mission is to deliver exceptional behavioral health services to those in need, and this position plays a crucial role in cultivating positive relationships with the facilities in your assigned region. As a Care Coordinator, you are actively involved in ensuring seamless coordination of services between our organization, facility staff, providers, and patients. This job operates both in a skilled nursing facility and a typical office environment; as such, the noise level varies from quiet to moderate and may include ambient noise, including sounds commonly found in a healthcare setting. Employees interact with and work near co-workers, residents, and healthcare professionals on a frequent basis and must be able to remain stationary for long periods of time while providing care and attending to residents' needs. This position relies heavily on the ability to use and navigate electronic devices, as well as utilize software for patient care and documentation. Service areas incorporate: New Mexico - Albuquerque, Las Cruces, Santa Fe, Truth Or Consequences, Las Vegas, and other locations to come Job Type: Monday - Friday In-Office & Travel to SNF and LTC Facilities in the Community Responsibilities: Travel: You will travel to all locations within your assigned region to provide onsite support and services as required. Customer Service: Engaging and collaborating with facility staff, including Executive Directors, Directors of Nursing, case managers, social workers, staff developers, admissions personnel, surveyors, and physicians. Service Coordination: Facilitating the coordination of a variety of services, including Psychiatry, Therapy, and Neuropsychology (where available), to meet the needs of patients in the facilities. Referral Assistance: Assisting facilities in processing referrals and identifying residents who could benefit from psychiatric and therapy services. Consent Management: Coordinating the completion of consents and providing assistance when needed. Education: Educating facility staff on Behavioral Health Solutions processes, addressing questions, and resolving concerns. Meetings and Collaboration: Attend behavior management meetings with facility staff and coordinate MD attendance for facility meetings such as GDR and QAPI. Compliance: Ensuring compliance with PASRR II requirements by working closely with both BHS and the facility. In-Service Coordination: Scheduling in-services and educational sessions for facility staff. Telehealth Support: Facilitating Telehealth visits with clinicians as needed to enhance patient care. Facility Onboarding: Collaborating with the Business Development team to support the facility onboarding process. Other Duties: Performing additional tasks and assignments as specified by your supervisor. Competency: Survey Process Knowledge: Familiarity with the survey process in skilled nursing facilities. Behavioral Health Expertise: Knowledge of behavioral/medical terminology, therapy, pharmacology, and related procedures. Organizational Skills: Strong attention to detail, data-driven mindset, and proficiency in utilizing technology. Adaptability: Ability to multitask and thrive in a fast-paced environment with evolving opportunities. Problem-Solving: Effective critical thinking and problem-solving skills to address challenges in patient care coordination. Relationship Building: Strong ability to build and maintain positive relationships with facilities, providers, and the supervisory team. Communication Skills: Excellent written and verbal communication skills to interact effectively with various stakeholders. Current COVID-19 Vaccination: Ensuring that you are vaccinated against COVID-19 in adherence to our safety protocols. Requirements: An individual must be able to perform each essential duty satisfactorily. Minimum of a High School Diploma or GED. Some college education is preferred, with a focus on behavioral health or psychology. Experience: 3-5 years of experience working in skilled nursing facilities as a Licensed Social Worker, Support Staff, or Clinical Care Coordinator. Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel. Proficient in the use of EHR software systems (Athena) is also preferred. Working Conditions: Must be able to remain in a stationary position more than 50% of the time during times of focus or working on administrative tasks associated with role. Walk and move frequently inside the office and throughout the skilled nursing facility to access files, office machinery, facility contacts and patients. Benefits Mileage reimbursement Competitive Earnings. Hands-on and Virtual Training and Supervision. Work-Life Balance PTO and Paid Holidays. A comprehensive benefits package (Medical, Dental, Vision, Life, and more) 401k with 3% company match Pay: $55 - $60,000 annually
    $55k-60k yearly 23d ago
  • Patient Care Coordinator - Orbit Family Eyecare

    Keplr Vision

    Patient care coordinator job in Albuquerque, NM

    Patient Care Coordinator - Orbit Family Eyecare, North Valley Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us!
    $30k-42k yearly est. 7d ago
  • Care Coordinator

    Allpro Staffnet

    Patient care coordinator job in Albuquerque, NM

    Description: Coordinator Job Description Recruiting & Scheduling Allpro Staffnet, LLC is a business founded and owned by a service-disabled veteran. Serving those who have sacrificed for our country is fundamental to our goals. We have worked extensively with the Department of Veteran Affairs and take pride in honoring our veterans by providing the best non-medical in-home care services. Schedule: This position will require you to work independently in a dedicated office space, managing your workload with minimal direct supervision. Monday - Friday, 8:00 am - 4:30 pm, in the office (Note: This is not a Remote Position) This position has a dual role that is responsible for: Recruiting and hiring caregivers Maintaining client & caregiver schedules Responsibilities: Responsible for acceptance of new veteran referrals and accurate data entry of client demographics, service authorization, and service needs into designated scheduling software. Responsible for initiating contact with new clients within 24 hours of new referral and staff within one week. Responsible for daily staffing and scheduling caregivers to maximize client-authorized hours of service to meet agency KPI metrics. Maintains timely communication with the Director, other Coordinators, and clients with any change of condition, critical incidents, or schedule adjustments. Discerns client services required as outlined in the service agreement, urgent requests, and care plans. Recruit and interview new caregivers to meet the staffing needs for the assigned caseload. May be asked to attend local job fairs and participate in local recruitment activities. Benefits of working for us: Our full-time office employees are eligible for additional benefits, including the following: Health Insurance Dental Insurance Vision Insurance Retirement Planning Company Paid Life Insurance Company Paid Long-Term Disability Paid Time Off Sick Time Bonus Opportunities Professional Development Employee Discount Program Allpro is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Requirements: Qualifications: HS Diploma or GED Required VA Homecare Scheduling and Recruiting experience required Experience in AxisCare or other scheduling software systems preferred Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate, and simultaneously maintain multiple projects with a high level of quality and productivity Excellent communication skills, both verbal and written Ability to communicate at all levels of organization and work well within a team environment in support of company objectives. Proficient computer skills required including but not limited to MS Office, MS Excel, and MS Word Ability to deal with new tasks without the benefit of written procedures Approachable, flexible, and adaptable to change Compassionate, Caring, Self-Starter and a Team Player Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to lift 15 pounds #INDCORP
    $30k-42k yearly est. 2d ago
  • Med Spa Patient Care Coordinator

    Princeton Medspa Partners

    Patient care coordinator job in Albuquerque, NM

    Job Description About Us: At Alluraderm, we are committed to providing our clients with exceptional care and top-tier aesthetic services. We specialize in a wide range of non-invasive beauty treatments and offer a relaxed, friendly atmosphere where both clients and staff feel valued. Job Overview: We are looking for a friendly, professional, and detail-oriented full-time Patient Care Coordinator to join our dynamic team at Alluraderm. As the first point of contact for clients, you will play an integral role in providing exceptional customer service and supporting the day-to-day operations of the spa. You will greet clients, schedule appointments, manage phone calls, and assist with various administrative tasks to ensure a smooth and welcoming experience for our guests. *This position must have the flexibility to work Saturdays. Key Responsibilities: Client Relations: Greet clients upon arrival, check in, and ensure they feel comfortable and welcome. Provide them with any necessary forms or information about their upcoming treatments. Appointment Scheduling: Answer phone calls, emails, and online inquiries, assist clients in booking appointments, and handle rescheduling or cancellations as needed. Administrative Support: Manage client intake forms, update databases, and maintain organized records of client information and appointment history. Point of Sale: Process payments, handle cash transactions, and ensure accurate billing for services and products. Product Sales: Assist clients with inquiries about retail products and promote special offers or packages to enhance their experience. MedSpa Environment: Ensure the front desk and waiting area are clean, tidy, and stocked with necessary supplies. Collaboration: Work closely with medical professionals to ensure clients receive the best service. Communicate treatment updates and client needs to the appropriate team members. Qualifications: Previous experience in customer service or front desk operations, ideally in a medical or spa environment. Strong verbal and written communication skills. Ability to multitask and prioritize in a fast-paced environment. Professional appearance and demeanor. Familiarity with booking software and point-of-sale systems is a plus. Excellent attention to detail and organizational skills. Knowledge of beauty or wellness services is a plus. Ability to maintain client confidentiality and adhere to HIPAA regulations. Benefits: Medical, Dental, Vision, and Generous PTO and Holiday Pay. Employee discounts on services and products Opportunity to grow in a thriving med spa environment Friendly and supportive team atmosphere How to Apply: If you're passionate about delivering exceptional service and enjoy working in a vibrant, client-focused environment, we want to hear from you! Princeton MedSpa Partners is an Equal Opportunity Employer. We are committed to creating an inclusive environment that respects and values diversity. We do not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, religion, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. Powered by JazzHR 8wBZNuxyBw
    $30k-42k yearly est. 15d ago
  • Patient Care Coordinator

    Sonrava Health

    Patient care coordinator job in Albuquerque, NM

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities * Greet and welcome patients in a timely, professional and engaging manner * Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff * Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options * Contact patients to follow up on visits and to build lasting patient relationsships * Ensure compliance with health, privacy, and safety regulations * Travel as needed for training and to perform job functions Benefits for FT Employees * Healthcare Benefits (Medical, Dental, Vision) * Paid time Off * 401(k) * Employee Assistance Program Qualifications Qualifications * Minimum of high school diploma or equivalent required * At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting * Experience with dental practice management software such as Denticon/Dentrix preferred * Excellent communication skills to interact with patients, office staff, and third party stakeholders * Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $30k-42k yearly est. Auto-Apply 22d ago
  • Patient Care Coordinator

    Renal Medicine Associates Ltd.

    Patient care coordinator job in Albuquerque, NM

    The Patient Care Coordinator is responsible for answering the phone, greeting callers, establishing the reason for calling, chart prepping for all visit types ensuring the providers have all the appropriate information needed for appointments, scheduling all appointments ensuring the demographic /insurance information is in the chart and resolving issues by contacting appropriate personal that can help the customer. Main Job Responsibilities: Answer calls greeting customers warmly and ask how to help. Transfer calls Relay verbal messages Record and deliver messages Page individuals and inform them of message Refer caller to emergency numbers if necessary. Date stamp time of call and record in computer system Operate intercom Schedule and/or cancel appointments Perform other duties as requested by providers and supervisor. Chart Prep for consults Any other duties requested by lead PCC or Clinical Manager Required skills: Attention to detail Confidentiality Customer focus Internal communications Interpersonal communications Listening skills Multi-tasking Organization Professionalism Stress tolerance Education and Experience: High school graduate Knowledge of administrative and clerical services Knowledge of computers and relevant software application Knowledge of customer service principles and practices. Full-time position with full benefits package which indlues Medical, Dental, Vision, Life, 401 (k), PTO, paid sick time, paid holidays. Schedule is Monday through Friday days.
    $30k-42k yearly est. Auto-Apply 10d ago
  • Patient Care Coordinator

    Sonrava

    Patient care coordinator job in Albuquerque, NM

    We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. Responsibilities Responsibilities Greet and welcome patients in a timely, professional and engaging manner Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options Contact patients to follow up on visits and to build lasting patient relationsships Ensure compliance with health, privacy, and safety regulations Travel as needed for training and to perform job functions Benefits for FT Employees Healthcare Benefits (Medical, Dental, Vision) Paid time Off 401(k) Employee Assistance Program Qualifications Qualifications Minimum of high school diploma or equivalent required At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting Experience with dental practice management software such as Denticon/Dentrix preferred Excellent communication skills to interact with patients, office staff, and third party stakeholders Attention to detail in maintaining patient records and managing financial transactions Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
    $30k-42k yearly est. Auto-Apply 2d ago
  • Patient Service Representative

    Allergy Partners 4.1company rating

    Patient care coordinator job in Albuquerque, NM

    Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Responsibilities include, but are not limited to, the following: Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. Closes the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Other Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Supervisory Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and be exposed to bodily fluids on a regular basis. Typical Working Condition Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications EDUCATIONAL REQUIREMENTS: High school diploma required. QUALIFICATIONS AND EXPERIENCE: Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required
    $29k-34k yearly est. 11d ago
  • Patient Care Coordinator

    Sundance Dental Care of Rio Rancho

    Patient care coordinator job in Rio Rancho, NM

    Job Description Patient Care Coordinator Dental Office | Front Office + Patient Relations Pay & Schedule Pay: $18-$24/hour Schedule Monday from 7:00am to 5:00pm Tuesday from 7:00am to 7:00pm Wednesday from 7:00am to 5:00pm Thursday from 7:00am to 7:00pm Friday from 7:00am to 3:00pm About the Role We're seeking a friendly, detail-oriented Patient Care Coordinator (PCC) to join our dental team! You'll be the first point of contact for our patients and a key player in delivering an exceptional care experience-from scheduling to financial coordination to follow-up. What You'll Do Greet patients and ensure a welcoming front-office experience Answer phones, confirm appointments, and manage daily schedules to meet productivity goals Present treatment plans, review fees, discuss payment options, and collect co-pays Verify insurance benefits, handle claims, and manage accounts receivable follow-up Maintain accurate patient records and support all aspects of front-office operations Coordinate referrals and follow through on patient care with specialists Track case acceptance, follow up on unscheduled treatment, and manage appointment cancellations Participate in daily huddles and communicate clearly with the clinical team Ensure HIPAA and OSHA compliance at all times Promote the practice by asking for reviews and referrals Support cleanliness and organization in both front office and shared areas What We're Looking For Outstanding communication and customer service skills Knowledge of dental terminology and insurance processes (ADA codes a plus) Strong multitasking and organizational abilities Comfortable using scripts and addressing patient objections Team player with a positive attitude and flexible mindset Dental office experience strongly preferred Benefits Competitive Salary 401(k) Matching Health, Dental, and Vision Insurance Life Insurance Paid Time Off (PTO) Paid Holidays Employee Perks & Discounts If you're ready to make a meaningful impact in patients' lives while supporting a high-performing dental team - we'd love to hear from you! Apply today and join a practice that values your skills, passion, and dedication!
    $18-24 hourly 28d ago
  • Patient Care Coordinator- Medical Records

    Southwest Eyecare

    Patient care coordinator job in Albuquerque, NM

    Join Southwest Eyecare Specialists PC as a Full Time Patient Care Coordinator specializing in Medical Records, where your role is crucial in enhancing patient experiences. Work onsite at our Albuquerque location, immersing yourself in a dynamic healthcare environment that values collaboration and innovation. You will play a vital part in managing patient information, ensuring accuracy and compliance, while also interacting directly with patients and healthcare professionals. This role offers a competitive pay of $13.50 per hour, making it an excellent opportunity for those passionate about patient care and efficient healthcare operations. If you are looking to make a meaningful impact in the medical field, this position is your chance. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, Paid Time Off, and Paid holidays. Take the next step in your career and apply today to be part of a dedicated team committed to exceptional eye care. Who are we? An Introduction The mission of Southwest Eyecare/Eyewear is to exceed expectations by providing the highest quality of compassionate and precise eye care services to patients of all ages. We work as a team, utilizing the most advanced technology available to accurately diagnose and treat routine and medical eye conditions. By educating and communicating, our physicians and staff can facilitate a lifetime of the best possible vision for every patient. It is our intent to grow and nurture lasting professional relationships with our patients, our staff, and their families. What does a Patient Care Coordinator- Medical Records do? As a Full Time Patient Care Coordinator at Southwest Eyecare Specialists PC in Albuquerque, you will be the first point of contact for our patients, handling a variety of essential tasks to ensure smooth operations. Your responsibilities will include answering phones with professionalism, making appointments that accommodate our patients' schedules, and conducting insurance verifications to streamline their visits. Additionally, you will assist patients with navigating our user-friendly patient portal, ensuring they have access to their medical information and enhancing their overall experience. This multifaceted role is critical in providing exceptional care and support to our patients. What we're looking for in a Patient Care Coordinator- Medical Records To excel as a Full Time Patient Care Coordinator at Southwest Eyecare Specialists PC, you will need a strong foundation in customer service to effectively address patient inquiries and concerns. Excellent organizational skills are essential, as you will manage appointment schedules and maintain accurate medical records. Empathy is a key trait that will enable you to connect with patients on a personal level, ensuring they feel cared for and understood throughout their healthcare journey. Familiarity with healthcare software and tools will also be beneficial, as you will navigate various systems to verify insurance and assist patients with our online portal. Together, these skills will empower you to contribute positively to our patients' experiences and the overall efficiency of our healthcare team. Knowledge and skills required for the position are: Cusomter service organization empathy Join us! If you think this job is a fit for what you are looking for, great! We're excited to meet you!
    $13.5 hourly 8d ago
  • Client Care Coordinator

    Community Bridges Inc. 4.3company rating

    Patient care coordinator job in Albuquerque, NM

    Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary Job Title Community Bridges, Inc. (CB I) is an integrated behavioral healthcare agency offering a variety of different programs throughout Arizona. CBI provides residential, outpatient, inpatient, physical health, medication-assisted treatment, and crisis services to individuals experiencing, substance use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models. Job Summary The primary role of the Navigator I is to enhance the likelihood of success, identify and reduce barriers for clients and connect them with needed services and resources. The Navigator will work with individuals who have been determined as in need of additional support and engagement and will be responsible for conducting outreach, engagement, case management, and ongoing wrap around supportive services. The Navigator I will also map out the most appropriate next steps for the individual who may need assistance in accessing various services to achieve ongoing success. The Navigator I is part of a multi-disciplinary team made up of internal and external stakeholders. The Navigator I will document, and track required patient interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual, Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program. Skills/Requirements Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred. Minimum of six months of recovery from substance use and/or mental health disorders preferred. Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required. 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. Certified Peer Support Worker or Recovery Coach certification required to be obtained within 90-days of hire. Valid identification required. Ability to pass a criminal background check required. CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth at this time. As an essential service provider, we value all our employees and their careers. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our 26 locations are all state-of-the-art facilities that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is possible! Skills/Requirements Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred. Minimum of six months of recovery from substance use and/or mental health disorders required. Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required. 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred. Valid identification required. Will complete CBI Peer Certification within 90 days of being hired. CBI Offers an excellent benefits package! Generous PTO accrual (5 weeks!), Medical, Dental, Vision, Disability, Life, Supplemental plans Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more! Very Competitive pay rates CBI is growing and expanding our services! We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field. *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! * CBI Values your Career and have lots of growth opportunities! Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve. About our Culture, commitment to employees! We are looking for driven and compassionate individual's that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure. We know life happens, that's why we all start with a 5-week PTO plan as well as a wide range of unique benefits! Our Facilities. Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care. CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is Possible! #INDHP
    $29k-35k yearly est. 10d ago
  • To Go - Central and Eubank Chili's

    Chilli's

    Patient care coordinator job in Albuquerque, NM

    10220 Central Avenue S.E. Albuquerque, NM 87123 < Back to search results Our To-Go Specialists are responsible for providing fast service and great hospitality for our To-Go Guests. If you take pride in great team work and love making people feel special, then we want to hear from you! * Fast hiring process * Flexible part-time or full-time schedule * Growth opportunities * Great team atmosphere and culture Responsibilities * Have knowledge of the menu to explain offerings to Guests * Ensure an exceptional To-Go experience for every Guest * Answer phone within three rings and assist Guests with placing To-Go orders * Enter orders in proper sequence * Able to operate POS system for transactions About Us Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day. About You * Dependable team player * Prefers to work in a fast-paced environment * Great multitasking skills * Welcoming demeanor
    $26k-33k yearly est. 5d ago
  • Front Desk Coordinator - Albuquerque, NM

    The Joint Chiropractic 4.4company rating

    Patient care coordinator job in Albuquerque, NM

    Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office coordination or marketing experience a plus! (This position is NOT management and does not supervisor other employees) Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
    $24k-30k yearly est. Auto-Apply 60d+ ago
  • Patient Coordinator Lead

    Choice Healthcare Services 3.8company rating

    Patient care coordinator job in Albuquerque, NM

    Patient Coordinator Lead Summary: The Patient Coordinator Lead (front office) performs audits, patient retention, schedules staff, enforces office policy, maintains the back office and performs administrative duties. At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities. What we provide to you as a CHOICE teammate: Care for your wellbeing and work-life balance Professional and personal growth Experienced leadership support Fun and supportive team dynamic with events and celebrations Comprehensive benefit package Responsibilities Essential Duties and Responsibilities: include the following. Other duties may be assigned. AUDITS Reviews charts daily in dental software. Processes new patient paperwork and ensures it is scanned in & uploaded to the patient chart. Checks for spelling accuracies and audits charts for accuracy. Every patient must have a referral source entered. AUDIT SPREADSHEETS Resolves daily audits by facilitating the team member to correct the audit or identifying who the team member is and noting their name along with the resolution. It's important that you have team members responsible for reconciliation measures. STAFF SCHEDULING Tracks back & front office work schedules, ensuring appropriate staffing for daily coverage, coordinates days off, communicates and approves requested days off, monitors assistant approved OT hours, and tracks hours so assistants work according to schedule. PATIENT RETENTION Manages the Unscheduled, Planner Tracker and Recare Lists. Responsible for the Patient Retention program. ENFORCE OFFICE POLICY Reviews of the CHOICE Healthcare Services Manual & Policy Notice. Enforces, reviews and applies CHOICE Employee Manual & Policy Notice criteria by discussing it with the team and/or reporting issues to supervisors for further action. (Ex: dress code, eye protection, using proper coverage while taking x-rays, not brushing their teeth after clocking in from lunch, etc.) MAINTAIN BACK OFFICE PRODUCTIVITY Maintains office flow, minimum patient wait time of no more than 15 min in waiting room and no more than 1 hour total chair time in back office. Utilizes down time to recover ops, open bay, and sterilization. ADMINISTRATIVE DUTIES Answers phones, greets patients, confirms appointments, processes treatment planning and collects co-payments. Communicates effectively and professionally with patients, visitors, physicians, and coworkers. Schedules & confirms appointments with patients. Interacts with others in a positive, respectful, and considerate manner. Uses facility resources appropriately and avoids wasteful practices. Analyzes work areas and makes recommendations for potential cost-effective improvements. Reports observed or suspected medical emergencies, notifies appropriate personnel, and responds appropriately. Identifies facility emergency situations (e.g., fire, disaster) and notifies appropriate personnel and external agencies. Serves as telephone operator for facility; routes incoming calls correctly and takes accurate messages when unable to connect caller to requested party. Receives and distributes all mail and special deliveries. Greets & checks in patients and provides necessary paperwork for completion. Prints out all labels, forms, etc., for patient charts and assembles charts before appointment. Manages Customer Service Program. Assists dentist with special projects and any other miscellaneous office/clerical duties as needed. Checks emails and voicemails and returns accordingly. Regular, predictable attendance is required. Ability to get along and work effectively with others. Submit Daily Report Sheets Submit Inventory Invoices and Sheets Qualifications Education and/or Experience: High school diploma or equivalent 1+ years of healthcare or dental front office receptionist experience 6+ months of leading front office operations. Bilingual in Spanish, preferred
    $28k-37k yearly est. Auto-Apply 60d+ ago
  • Home Care Service Coordinator (Scheduling)

    Addus Homecare Corporation

    Patient care coordinator job in Albuquerque, NM

    Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We're looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You'll be the go-to problem solver-juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time: In office: Monday- Friday 8am - 5pm Location: Ambercare 2129 Osuna Rd. NE Albuquerque, NM 87113 At Ambercare/Addus we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Daily Pay Option * Continued Education * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. * Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Contacts care providers and clients to provide service updates * Conducts monthly client wellness calls and conducts home visits as required * Provides thorough, complete follow-through on escalated client complaints and theft claims * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines * Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency * Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements * Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of Industry experience required * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9373 to ************. #ACADCOR #CBACADCOR #DJADCOR
    $32k-46k yearly est. 11d ago
  • Home Care Service Coordinator (Scheduling)

    Addus Homecare

    Patient care coordinator job in Albuquerque, NM

    Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home! We re looking for a driven, organized, and compassionate Service Coordinator to lead the charge in scheduling caregivers, ensuring top-quality service, and conducting in-home visits. You ll be the go-to problem solver juggling schedules, supporting field staff, handling client updates, and stepping in to keep care plans on track. If you thrive in a fast-paced environment and love making a difference, this is your moment! Hours: Full Time: In office: Monday- Friday 8am - 5pm Location: Ambercare 2129 Osuna Rd. NE Albuquerque, NM 87113 At Ambercare/Addus we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Daily Pay Option Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Position Summary: Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Essential Duties: Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client s care plan is followed and client services are not interrupted. Contacts care providers and clients to provide service updates Conducts monthly client wellness calls and conducts home visits as required Provides thorough, complete follow-through on escalated client complaints and theft claims Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company s policies and guidelines Ensures the appearance of the branch s open environment is professional: neat, clean, orderly and generally free of clutter Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency Follows all MCO, Medicare, Medicaid, and HIPAA regulations and requirements Abides by all regulations, policies, procedures and standards Position Requirements & Competencies: Must have high school diploma or equivalent. 1 year of Industry experience required Interpersonal, organizational and communication skills. Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9373 to ************. #ACADCOR #CBACADCOR #DJADCOR
    $32k-46k yearly est. 60d+ ago
  • Front Office Coordinator

    Car Crafters

    Patient care coordinator job in Albuquerque, NM

    Full-time Description About Us Open Road Collision, operating as Car Crafters Collision, is a leader in high-quality collision repair services. We are committed to delivering exceptional workmanship and superior customer service. As an I-CAR Gold Class and OEM Certified facility, we focus on restoring vehicles to pre-accident condition while ensuring a smooth, stress-free experience for our customers. We are currently seeking a professional and detail-oriented Front Office Coordinator to join our front office team. This role is essential in maintaining a welcoming environment and supporting our repair process with outstanding customer communication and administrative coordination. Position Summary The Front Office Coordinator is the first point of contact for our customers and plays a vital role in the customer experience. This individual will manage front desk responsibilities, assist with scheduling and communication, and support day-to-day administrative functions. The ideal candidate will be organized, personable, and capable of thriving in a fast-paced, customer-focused environment. Key Responsibilities Greet and assist customers in a professional and courteous manner. Answer incoming phone calls, direct calls, take messages, and respond to emails. Schedule appointments and coordinate with service advisors. Facilitate rental car shuttle pickups and drop-offs. Process payments (check and credit card) and issue receipts. Maintain cleanliness of the front office and customer waiting areas. Provide backup support to accounting (billing, invoicing, A/R, A/P). Manage incoming/outgoing mail and deliveries. Communicate effectively with customers, staff, and external partners. Maintain inventory and order office supplies as needed. Assist with internal messaging and run errands when required. Utilize multiple software systems for scheduling, communication, and administrative tasks. Support a collaborative team environment focused on customer satisfaction and quality repairs. What We Offer Team-oriented, supportive work culture I-CAR Gold Class & OEM Certified facility Streamlined workflow and efficient processes Opportunities for professional growth and certification Competitive compensation and benefits (to be discussed during the interview) A commitment to safety, quality, and a positive workplace environment Requirements Previous front desk, receptionist, or administrative experience preferred. Strong communication and interpersonal skills. Proficiency in Microsoft Office and familiarity with office software systems. Ability to multitask and remain organized in a dynamic environment. Customer service mindset with attention to detail and a positive attitude. High school diploma or equivalent required.
    $22k-29k yearly est. 28d ago
  • Front Desk (Atrisco)- PART-TIME ONLY

    Dental Dreams 3.8company rating

    Patient care coordinator job in Albuquerque, NM

    The Role: Family Smiles LLC in Albuquerque, NM is hiring Part-Time Dental Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. Bilingual (Spanish) candidates are preferred, as well as Saturday availability. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager. This is a part-time role (typically around 20-25 hours/week). For full time employment, please apply to other positions posted. Who Are We: Family Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities. Benefits: Competitive compensation Career mobility and advancement Career training and development Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) - preferred Customer Service experience Dentrix and/or Eaglesoft Part-time / Saturday availability KOS Services Inc. / Family Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $28k-33k yearly est. Auto-Apply 22d ago
  • Care Coordinator

    DCI Donor Services 3.6company rating

    Patient care coordinator job in Albuquerque, NM

    DCI Donor Services New Mexico Donor Services (NMDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at NMDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from NMDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Albuquerque and throughout New Mexico hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donors next-of-kin regarding donation options. FCCs determine family dynamics and assess the familys understanding of the patients prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donors family. COMPANY OVERVIEW AND MISSION New Mexico Donor Services is the designated organ procurement organization (OPO) for the state of New Mexico and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobili We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the familys understanding of the patients prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patients current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor familys understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work between 12 15 days per month and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelors degree 2 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Drivers license with ability to pass MVR underwriting requirements. We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Meal Per Diems when actively on cases **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 48 hours from submission of your application to be considered for the position. DCIDS is an EOE/AA employer M/F/Vet/Disability PI4f37d7da2ba7-31181-39311025
    $39k-56k yearly est. 7d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Albuquerque, NM?

The average patient care coordinator in Albuquerque, NM earns between $25,000 and $49,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Albuquerque, NM

$35,000

What are the biggest employers of Patient Care Coordinators in Albuquerque, NM?

The biggest employers of Patient Care Coordinators in Albuquerque, NM are:
  1. Princeton Medspa Partners
  2. Renal Medicine Associates Ltd.
  3. Southwest Eyecare
  4. Western Dental
  5. Dci Donor Services, Inc.
  6. Touro College
  7. Allpro Staffnet
  8. Keplr Vision
  9. Sonrava
  10. Sonrava Health
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