Post job

Patient care coordinator jobs in Allentown, PA

- 127 jobs
All
Patient Care Coordinator
Front Desk Coordinator
Patient Service Representative
Health Care Coordinator
Patient Access Representative
Front Office Coordinator
Patient Advocate
  • Patient Care Coordinator

    Carering Health

    Patient care coordinator job in Allentown, PA

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $18k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Patriot Home Care 4.1company rating

    Patient care coordinator job in Allentown, PA

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $22k-35k yearly est. Auto-Apply 60d+ ago
  • Patient Service Representative

    Patient First 4.3company rating

    Patient care coordinator job in East Norriton, PA

    The responsibilities of this job include, but are not limited to, the following: Helping patients who require assistance while using the kiosk. Taking patients in need of emergency assistance directly to the treatment area to be registered and evaluated by a Physician or Extender; Respectfully handling Physician and Nurse requests in a timely manner; Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness; Verifying all patient demographic, health, pharmacy, and insurance information; Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed; Thoroughly answering questions the patient may have concerning his or her bill and insurance coverage.; Referring billing questions to the appropriate parties as needed; Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system; Discharging the patient and completing his or her visit by processing incurred charges; Completing all cash management duties to include counting and accounting for money collected at the end of the shift; Obtaining change for the front office, supplies, or other materials as directed by the Patient Service Coordinator (PSC), Direct of Medical Support (DMS), or Charge Nurse; Printing itemized statements as requested; Receiving, sending, and distributing correspondence as directed; Filing and scanning medical documents and office forms as directed; Completing assigned checklists and Policy Manager tasks within the assigned shift; Answering all incoming calls and distributing messages to proper personnel; Assisting with other assignments delegated by the PSC; Demonstrating an efficient understanding of the electronic medical record system; Receiving, moving, and stocking ordered supplies; Cleaning work area and other maintenance assignments as directed; Verifying daily reports are run at the end of the day; Attending staff meetings as scheduled by the PSC or DMS; Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations); Operating, using, and maintaining medical and office equipment as trained; Participating in maintenance assignments when necessary and as directed; Fostering teamwork and ensuring a positive and professional atmosphere; Providing positive, warm, and friendly service in all interactions; Adhering to all established policies and procedures; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older; Basic typing skills; High school graduate or equivalent; Minimum one year of clerical experience preferred; Ability to hear pages, bells, and the phone system; Ability to sit, stand, and walk for up to 7 hours at a time; Ability to lift up to 25 pounds; Excellent visual, verbal, written, and typed communication skills; Ability to prioritize and deal with numerous tasks simultaneously; Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $29k-32k yearly est. Auto-Apply 1d ago
  • Patient Services Representative

    Good Shepherd Rehab 4.6company rating

    Patient care coordinator job in Allentown, PA

    * Enhances clinicians' effectiveness by providing information management support, which includes answering and triaging phone calls, scheduling patients visits, verifying and securing both initial and ongoing insurance coverage for therapy services, and providing patients with relevant information concerning their insurance coverage. * ESSENTIAL FUNCTIONS * Office Skills * Demonstrates excellent interpersonal communication skills that translate across the phone, e-mail and in person. * Effectively and efficiently schedules patients' initial and follow up visits as needed. * Greets patients & visitors; Registers patients. * Assists with answering & triaging referral telephone calls; demonstrates the ability to understand and differentiate between the different types of therapy. * Utilizes patient EMR system * Collects and verifies insurance information for new and existing patients who have a change in insurance during course of care. * Attains correct insurance benefit information from insurers. * Communicates benefits, and potential financial responsibility to patients. * Collects patient copays at time of service and consolidates payments on a weekly/daily basis based on location. * Follows up with patients who have out-of-pocket costs. * Communicates with and resolves patient questions regarding insurance and benefits. * Obtains authorization for necessary services from insurers for patient * Performs accurate and timely maintenance of authorization functions, referrals and visit limit tracking in Cerner. * Prevents disruption of service by securing necessary authorizations prior to the end date after consulting with therapist. * Answers patient calls regarding authorization questions. * Researches denials due to authorization or referral issues to determine cause and resolution; resubmits claims after gathering necessary information. * Assists in obtaining patient satisfaction surveys * Performs other duties as requested * Documentation * Accurately utilizes patient EMR system * Accurately copies record when requested * Accurately tracks the need for insurance reauthorizations for patients * Team Effort * Identifies work unit issues & implements solutions * Orients new staff * Demonstrates flexibility to help others (provide coverage, adjust work schedule to meet needs) * Shares knowledge with others * Embraces change and promotes a positive work environment * Demonstrates management skills by prioritizing, organizing and completing job responsibilities. * PROTECTS CUSTOMER AND ORGANIZATION INFORMATION * By keeping information confidential, following Good Shepherd's policy and procedures for release of information, maintaining secure medical records and maintaining security for the contents of the business office. * QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * High School Diploma required * Associate's Degree preferred * Work Experience * 1-2 years of experience in an administrative position with computer skills required * Prior health insurance experience preferred * Licenses / Certifications * N/A
    $31k-35k yearly est. 21d ago
  • Patient Care Coordinator

    Option Companion Care

    Patient care coordinator job in Lansdale, PA

    We are seeking a Patient Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities Providing coordinated care to patients by developing, monitoring, and evaluating their home health care plans Ensure a high level of care for the patient given by the home health aides Scheduling agency home health care aides accordingly and ensuring agency aides work their scheduled shift Managing last minute calls outs, finding appropriate coverage Communicate with referral sources and Service Coordinators to provide an excellent customer service experience Educate patients on their healthcare options & matching them to the appropriate caregiver(s) Manage Caseload of 100+ patients Great customer and patient service Ability to work under pressure Review the care plan with patients and caregiver Resolve caregiver and client grievances and complaints Address over utilization of hours Reporting personnel performance issues Detailed Oriented Excellent communication skills A caring and compassionate personality Ensure caseload retention Contribute to team efforts by accomplishing related results as needed Recruit and train staff Qualifications High school graduate 3 Years experience in a Home Care or Service Coordination role Demonstrated capability maintaining strict confidentiality Proven ability to generate leads and monitor referrals Strong typing and computer skills Comfortable with closing/asking for business Well organized, accurate, and attentive to detail Excellent communication, public relations and follow up skills Experience with HHA Exchange and EVV Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Our mission at Option Companion Care is to provide quality care to people at all stages of life that need assistance and prefer the comfort and familiarity that their own home offers. Our compassionate, experienced caregivers help our patients enjoy a higher quality of life and cultivate a sense of confidence and satisfaction that transcends the ordinary client/caregiver relationship. Much like our staff, we consider our valued patients as part of our family.
    $18k-38k yearly est. 11d ago
  • Patient Service Representative Part-Time/Per Diem

    Neighborhood Health Centers of The Lehigh Valley 4.3company rating

    Patient care coordinator job in Easton, PA

    Job Description Neighborhood Health Centers of the Lehigh Vally (NHCLV) is seeking Part-Time or Per Diem Patient Services Representatives (PSRs) to work primarily at our Easton location with the understanding that all PSRs must have reliable transportation because they may need to train and/or cover at one of our other locations in Bethlehem and Allentown. NHCLV's mission is to provide primary and preventative health and wellness services in the Lehigh Valley, regardless of a person's ability to pay. We strive to do this directly and in partnership with other organizations, with a goal of creating a primary health care home for an underserved community. The ability to speak and read English/Spanish is preferred. Job Summary The Patient Service Representative's (PSR) primary purpose is to perform tasks related to efficient and effective patient flow in the clinic and assisting NHCLV patients in accessing and paying for NHCLV or other services. Essential Functions Checking in patients, verifying insurance coverage, verifying income level for discount fee program, collecting accurate and complete patient information, obtaining copays and other payments from patients; answering NHCLV phones, making appointments as necessary, and transferring calls to appropriate departments. Check out duties including scheduling follow up appointments, printing orders requisitions and referrals, collecting additional fees based on any procedures performed, and initiating external referrals, or other assistance requested by clinical staff or patients. Data collection: assists with accurate and timely capture of patient information; calls patients, hospitals or other agencies to obtain any missing patient information related to billing, grant requirements or other NHCLV reporting activities. Invites patients to the practice patient portal and promotes their registration and use of the portal for non-emergent communications (appointment requests, refill requests, and other questions). Assists provider and nursing staff with daily activities and administrative tasks related to NHCLV patient visits. Assists patient as needed to arrange external patient appointments; completes referrals and/or pre-authorizations with insurance coverage, coordinates and sends all necessary documentation for external appointments. PA State Criminal, Child Abuse and FBI clearances are required from within one year of employment for this position.
    $29k-33k yearly est. 8d ago
  • Patient Service Representative

    American Family Care, Inc. 3.8company rating

    Patient care coordinator job in Souderton, PA

    Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $17.00 - $19.50 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $17-19.5 hourly 60d+ ago
  • Pt/Ot Front Desk Coordinator

    OAA Orthopaedic Specialists 4.2company rating

    Patient care coordinator job in Allentown, PA

    Job Details Allentown, PA Full Time DayDescription Summary: The Front Desk Coordinator will provide clerical support for the day-to-day activities of our orthopaedic rehabilitation facility through coordination of patient care across all specialties. The Front Desk Coordinator will provide exceptional customer service to the physical and occupational therapy patients of OAA Orthopaedic Specialists. Essential Functions: Demonstrates excellent customer service with patients and visitors, both in-person and on the phone Immediately greets and directs patients and visitors Schedules appointments in the electronic medical record. Answers telephone calls promptly and courteously. Utilizes resources to contact patients to reschedule appointments as needed Completes a full, accurate patient registration utilizing the electronic check-in program Completes patient check-out procedures including collecting payment, scheduling follow up appointments, and providing patient with instructions as needed Verifies, updates, and maintains accurate patient insurance information Coordinates referrals for patients through insurance and other physician offices Assists with insurance verification, authorizations, referrals, and patient eligibility, as needed Reviews accounts of scheduled patients for balances and expired referrals and addresses with patient for resolution Collects co-payment and balances from patients and reconciles daily cash report Collects payment for durable medical equipment and files appropriate paperwork Receives medical records requests and disability forms Records patient communications within the electronic medical record Trains and mentors new Front Desk Coordinators Other duties may be assigned Qualifications Qualifications High school diploma and one to three years related experience and/or training; or equivalent combination of education and experience Computer experience required Knowledge of third-party insurance preferred Previous medical office experience preferred Excellent verbal communication skills Prior customer service experience
    $29k-35k yearly est. 60d+ ago
  • Care Coordinator - Mental Health

    Comhar, Inc. 4.2company rating

    Patient care coordinator job in Walnutport, PA

    Job DescriptionDescription: At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Long Term Structured Residences (LTSR) is designed to provide 24/7 residential and intensive treatment supports for adults with a variety of psychiatric and health related needs. Our LTSR division has an immediate opening for a Care Coordinator Specialist. Location: Walnutport, PA Shift Schedule: 8am-4pm Monday-Friday Pay Rate: $19.24/HR Essential job functions: Acquisition and coordination of all services required by residents in order to attain treatment goals Supervision of resident fund management, ensuring that entitlements are in place and not jeopardized by under spending or mismanagement. These duties are to be carried out in conjunction with COMHAR's Agency wide Client Fund Management System Participation in multi-disciplinary treatment team, ensuring timeliness of reviews, treatment plan implementation, and documentation Active engagement in resident advocacy with internal and external programs and agencies as indicated Assistance to the LTSR Director in ensuring program and facility compliance with all internal and external policies, statuses, and regulations Collaboration with the LTSR Director in all admission screenings and negotiations regarding referrals, transfers, and discharges Compliance with all internal and external requirements and regulations regarding record keeping and reporting Establishment of relations with OMH/MR, referring agencies, and external service providers Coordination of all services and follow ups related to mental health court hearings and commitments Participation in Quality Improvement Program Attendance at internal and external meetings as required Assistance to the LTSR Director in development and implementation of training program Assistance to the LTSR Director in conducting all reviews, assessments, evaluations, and safety related drills required by regulation and program and resident's needs Compliance with all COMHAR policies and procedures with no unauthorized exceptions Requirements: Requirement: Bachelor's degree plus 1 year related Mental Health experience required At least 2 years of experience with Care Coordination/Case Management We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.
    $19.2 hourly 27d ago
  • Patient Access Coordinator 2

    U. S. Digestive Health

    Patient care coordinator job in Wyomissing, PA

    Full-time Description Summary/Objective The Patient Access Coordinator II is responsible for efficiently managing patient interactions at Check Out, scheduling procedures, maintaining patient records, and ensuring a positive patient experience in a gastroenterology physician's office. This role involves a range of tasks including entering demographic information, scheduling appointments, handling communication, and adhering to relevant regulations and procedures. Essential Functions Schedule upcoming procedures, visits, and radiology studies. Manage multi-communications made in the office efficiently and accurately. Maintain patient records accurately and ensure compliance with HIPAA regulations. Provide paperwork, instructions, and information to patients regarding procedures and visits. Coordinate with hospital scheduling departments for procedure scheduling and confirmation. Perform general office tasks as necessary. Job responsibilities vary depending on location Competencies Medical Terminology EMR experience Strong organizational and communication skills Customer service oriented Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This job operates in a professional medical office environment, utilizing standard office equipment. Physical Demands The physical demands include standing, walking, and occasionally lifting or moving up to 25 pounds. Position Type/Expected Hours of Work This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required. Travel No travel is expected for this position. AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business needs. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location. Requirements Education and Experience High School Diploma or Equivalent Minimum of 2-3 years of experience in a medical or office setting. Experience with EMR systems is preferred. Work Authorization/Security Clearance Must be authorized to work in the US for any employer
    $29k-38k yearly est. 60d+ ago
  • Patient Advocate - Lehigh Valley, PA

    Patient Funding Alternatives

    Patient care coordinator job in Lehigh, PA

    Job Description Patient Advocate Specialist Lehigh Valley, PA ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience - all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.
    $32k-41k yearly est. 18d ago
  • Medical Office Receptionist

    Lifestance Health

    Patient care coordinator job in Walnutport, PA

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $20.00 - $21.00/hour, plus quarterly bonus/incentive potential Location: 510 Walnut St, Philadelphia, PA 19106 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SB1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $20-21 hourly 1d ago
  • Front Desk

    Guardian Dentistry Partners

    Patient care coordinator job in Lynn, PA

    We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years experience preferred Associates Degree preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate ($16-$18/hr) 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance Flexible Schedules FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
    $16-18 hourly Auto-Apply 50d ago
  • Front Office Coordinator

    Family Allergy & Asthma 3.4company rating

    Patient care coordinator job in Collegeville, PA

    Job DescriptionDescription: Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time Travel Required: Occasionally Pottstown and rarely King of Prussia The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please Complete Survey to be Considered: ************************************** M7SYDhF/102127 Requirements:
    $27k-34k yearly est. 26d ago
  • Front Office Sales Support

    Herbein HR Consulting

    Patient care coordinator job in Reading, PA

    Local manufacturing company is seeking someone for Front Office Sales Support at our sheet metal manufacturing operation in Topton, PA. A strong family-owned manufacturing operation with over 60 years of tradition in the Topton, PA area is searching for an energetic and engaging Front Office Sales Support individual to play a key part in leading the company into the future. At the core, the company stands for excellence in its product, its customer reputation, and strong employee engagement. Every day is tackled with the drive to solve all issues in a collective environment and a drive to push yourself to always have a learning attitude. Our employees are appreciated, trained, and treated as part of our family in the clean, state-of-the-art facility that truly values safety, technology, and a great working environment. All of this is evidenced by the average tenure of our employees, at 10 to 20 years. If you have a background and proven track record in… Then this job might be for you…. Review of customer drawings and specifications to prepare material and labor cost estimates. Completing customer RFQs. Interface with inside sales, engineering, programming, and manufacturing departments Data entry Miscellaneous clerical duties like answering phones and greeting visitors Handling Customer Service Request Working collaboratively with the Team to ensure the customers' needs are being met. We are looking for 1 to 5 years of solid Office and Sales Support experience in a manufacturing environment. A background in sheet metal is a plus. The ability to jump in and support the Sales Team to ensure our customers are receiving top-notch service. Additional items you can bring to the table: High school diploma or equivalent Ability to read blueprints and drawings is a plus. CAD experience is also a plus, but not required Mechanically oriented and a quick learning mentality Attention to detail Strong math and computer skills Ablity to quickly pivot between multiple projects if needed We can offer: Competitive Compensation (range will vary based on experience) Medical, dental, vision, and life Paid vacation time Paid holiday time 401(k) plan, including matching contributions Weekly pay with Direct Deposit on Thursdays Opportunities for Training, Development, and Growth And last but not least-great co-workers who enjoy working together, having fun, and supporting their community.
    $28k-35k yearly est. 60d+ ago
  • Veterinary Front Office Receptionist

    Evervet Partners

    Patient care coordinator job in Stroudsburg, PA

    Job DescriptionWhy You'll Love this Veterinary Front Office Receptionist Job! Are you passionate about animals and helping others? Are you organized and friendly? If so, our Veterinary Front Office Receptionist / Customer Service Representative role may be perfect for you! At Pocono Peak Veterinary Center, an EverVet Partner, you'll join a dedicated community committed to making a real difference for pets and their owners. Our ideal Front Office Receptionist / Customer Service Representative is compassionate, warm, and efficient, capable of handling emotional situations and respecting confidentiality. If this opportunity aligns with your skills and values, apply for our Veterinary Front Office Receptionist / Customer Service Representative position today! Pay Range: $14 - $17 / hour Benefits: Paid Time Off Medical, Dental, Vision with a Health Savings Account* Employee Assistant Program available 24 hours a day, 7 days a week* Supplemental Life Insurance & AD&D Insurance* 401K Plan with Generous Employer Match Maternity Leave * Bereavement Leave Life, Short Term, & Disability Insurance* Discount Programs Discounted Veterinary Care On-Demand Pay Options Referral Bonus Career Enhancement Benefits: The opportunity for full tuition payment to attend Penn Foster's veterinary technician program* Access to Zoetis Clinical & Professional Program and Events Access to a multitude of VMG resources *Indicates eligibility for Full-Time positions only Responsibilities Manage and oversee waiting room- greet entrants, interact with waiting clients, manage client complaints Prepare invoices and estimates Take payments and print receipts Take digital photos of patients and send them along for use in FB Maintain the printers, paper stock and toner cartridges Manage and monitor Demandforce activities (appointment requests) Manage InTouch Mobile text reminders Monitor Facebook activities Take phone messages and monitor the prescription/food order extension Enter new clients/patients into the database and add scanned documents to patient histories Explain CareCredit and guide clients through the process Understand account payable and monthly statements Manage end-of-day accounting Call in written prescriptions to a pharmacy Complete all relevant medical records entries for patients for which you're responsible Assist in stocking exam rooms/treatment/surgery/radiology rooms as necessary Help monitor inventory, rotation and expiration dates and report needs as requested Assist in ordering of food/supplies/medications as requested Assist in maintenance of areas both inside and outside of hospital (floors, walks, parking, runs, etc.) Required Skills High School Diploma, GED, or suitable equivalent At least one year experience preferred Strong customer service skills Ability to communicate effectively Ability to lift up to 50 pounds Basic math and writing skills Basic understanding of the work we do/love animals Be able to use and understand basic medical terms Understanding of vaccinations, basic laboratory tests, common diseases and pet behavior Knowledge of computer software (Infinity and Office programs)
    $14-17 hourly 6d ago
  • Front Desk Coordinator

    Lords and Ladies Salon and Medical Spa-Douglassville 3.8company rating

    Patient care coordinator job in Douglassville, PA

    Job Description: Front Desk Coordinator The Front Desk Coordinator serves as the first point of contact for all guests and plays a key role in creating a welcoming, organized, and professional salon and spa experience. This role is responsible for managing appointments, supporting service providers, handling transactions, and maintaining a positive and efficient front desk environment. Essential Duties and Responsibilities Greet guests warmly and professionally upon arrival and departure Answer phones, respond to inquiries, and book appointments using the salon software system Confirm appointments and manage daily scheduling to maximize productivity and guest satisfaction Handle guest check-ins and check-outs, including retail sales and payment processing Maintain a clean and organized front desk and lobby area Support the service team by monitoring appointment flow and communicating updates Promote and educate guests on retail products, service packages, and promotions Resolve scheduling conflicts or guest concerns with a solution-oriented mindset Assist with inventory tracking and receiving deliveries as needed Represent Lords & Ladies with professionalism in appearance, tone, and communication Participate in ongoing training, meetings, and company events Minimum Qualifications High school diploma or equivalent Previous customer service or front desk experience preferred Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Proficient with computers and scheduling systems (training provided) Professional appearance and demeanor Availability to work a flexible schedule, including evenings and weekends Physical Requirements Ability to sit or stand for extended periods Ability to lift and carry up to 25 lbs (retail boxes, inventory items) Frequent use of hands for typing, phones, and handling products Comfortable working in a salon environment with exposure to beauty products Work Environment Client-focused, high-energy salon and medical spa Fast-paced front desk area with high guest interaction Collaborative team environment with professional standards Encouraged to build strong client relationships and support salon goals Benefits and Compensation Competitive hourly pay starting at $12 and above depending on experience and full time or part time. Short- and long-term disability (Depending on Full Time) Paid time off (PTO) (Depending on Full Time) Opportunities for growth and advancement Simple IRA Options (If Eligible via Handbook) About Lords & Ladies For over 40 years, Lords & Ladies Salon and Medical Spa has built a reputation for excellence through our commitment to guest service, professional education, and brand integrity. Our team is passionate about beauty, wellness, and creating lasting relationships with our clients and community. Equal Employment Opportunity Lords & Ladies Salon and Medical Spa is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, gender, age, disability, sexual orientation, or any other protected category under federal, state, or local laws. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact *************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
    $12 hourly 10d ago
  • Patient Care Coordinator

    Carering Health

    Patient care coordinator job in Reading, PA

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $18k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Patriot Home Care 4.1company rating

    Patient care coordinator job in Reading, PA

    We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)
    $22k-35k yearly est. Auto-Apply 60d+ ago
  • Care Coordinator - Mental Health

    Comhar 4.2company rating

    Patient care coordinator job in Walnutport, PA

    At COMHAR, it's our mission to provide health and human services that empower individuals, families and communities to live healthier, self-determined lives. COMHAR's Long Term Structured Residences (LTSR) is designed to provide 24/7 residential and intensive treatment supports for adults with a variety of psychiatric and health related needs. Our LTSR division has an immediate opening for a Care Coordinator Specialist. Location: Walnutport, PA Shift Schedule: 8am-4pm Monday-Friday Pay Rate: $19.24/HR Essential job functions: Acquisition and coordination of all services required by residents in order to attain treatment goals Supervision of resident fund management, ensuring that entitlements are in place and not jeopardized by under spending or mismanagement. These duties are to be carried out in conjunction with COMHAR's Agency wide Client Fund Management System Participation in multi-disciplinary treatment team, ensuring timeliness of reviews, treatment plan implementation, and documentation Active engagement in resident advocacy with internal and external programs and agencies as indicated Assistance to the LTSR Director in ensuring program and facility compliance with all internal and external policies, statuses, and regulations Collaboration with the LTSR Director in all admission screenings and negotiations regarding referrals, transfers, and discharges Compliance with all internal and external requirements and regulations regarding record keeping and reporting Establishment of relations with OMH/MR, referring agencies, and external service providers Coordination of all services and follow ups related to mental health court hearings and commitments Participation in Quality Improvement Program Attendance at internal and external meetings as required Assistance to the LTSR Director in development and implementation of training program Assistance to the LTSR Director in conducting all reviews, assessments, evaluations, and safety related drills required by regulation and program and resident's needs Compliance with all COMHAR policies and procedures with no unauthorized exceptions Requirements Requirement: Bachelor's degree plus 1 year related Mental Health experience required At least 2 years of experience with Care Coordination/Case Management We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Salary Description $19.24/hr
    $19.2 hourly 60d+ ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Allentown, PA?

The average patient care coordinator in Allentown, PA earns between $13,000 and $52,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Allentown, PA

$26,000

What are the biggest employers of Patient Care Coordinators in Allentown, PA?

The biggest employers of Patient Care Coordinators in Allentown, PA are:
  1. Patriot Homes, Inc.
  2. Carering Health
Job type you want
Full Time
Part Time
Internship
Temporary