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  • Patient Services Associate

    Pediatrix Medical Group

    Patient care coordinator job in Cumming, GA

    Responsibilities The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day. Patient Reception & Check‐In/Check‐Out Welcome patients and visitors in a professional, friendly manner. Register and check in patients; verify demographic and insurance information. Collect copayments and outstanding balances. Schedule follow‐up appointments and provide visit summaries or referrals as needed Scheduling & Communication Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol. Confirm, reschedule, and communicate changes or delays promptly. Manage high‐volume incoming calls using proper telephone etiquette. Record accurate messages and route inquiries to appropriate team members. Coordinate communication between patients, providers, and staff. Insurance & Billing Support Review and update patient demographics and insurance information. Verify insurance eligibility and benefits prior to appointments. Obtain and document pre‐authorizations and referrals as required. Communicate coverage issues or policy changes to patients before visits. Assist patients with insurance inquiries and time of service payment expectations. Maintain knowledge of insurance requirements, including managed care and government programs. Administrative Support Prepare daily clinic schedules and complete chart prep for upcoming appointments. Support office operations, including faxing, scanning and indexing documents into the patient's medical record. Customer Service & Compliance Provide compassionate assistance and resolve patient concerns promptly. Ensure patient confidentiality and compliance with HIPAA regulations. Contribute to a clean, safe, and welcoming environment. Qualifications Education: High school diploma or general education degree (GED): or equivalent combination of education and experience. Experience Industry: Healthcare Experience: 2‐3 years recent experience in a related position in medical office setting preferred Strong computer knowledge (Microsoft office) preferred Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred Skills/Abilities: Knowledge of medical terminology Superior customer service skills Excellent verbal and written communication Ability to work in a fast‐paced environment Ability to work on multiple projects at one time Ability to work as a team player Ability to prioritize responsibilities and meet deadlines Ability to work in a high stress environment. Benefits and Compensation Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: ************************** #PedNC Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $24k-32k yearly est. 21h ago
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  • Patient Advocate

    Corps Team 4.0company rating

    Patient care coordinator job in Milton, GA

    A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member. The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders. Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented. Duties and Responsibilities: Follow communication scripts when managing a member's communications. Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service. Adhere to established standards and guidelines with ability to help to recommend improved procedures. Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information. Help members understand the program by answering questions and explaining procedures and providing general information. Call doctors' offices to obtain and maintain members' current prescriptions. Document member activities, phone call results and communication in our systems/software. Complete required paperwork adhering to compliance standards. Maintaining patient confidentiality and compliance regulations such as HIPAA. Required Skills and Qualifications: Excellent communication skills, both written and verbal. Substantial active listening skills. A patient and empathetic approach and attitude. Customer focus and highly adaptable to different personality types. Exceptional interpersonal and rapport building skills. Vigorous time management, organizational skills and attention to detail. Phone skills including the ability to incorporate appropriate phone etiquette. Creative solutions seeking. Comfortable working in fast paced environments. Adaptability and flexibility. Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications. Willingness and ability to learn about company's products, services, and processes. Coachable with a willingness to learn and a desire to succeed. Process oriented, with a focus on continuous improvement. Self-Motivated. Strong data input skills. Job Experience Preferences: Experience as a Pharmacy technician is strongly preferred. Experience in a highly customer service-oriented role. Experience in a Call Center or Customer Support environment. Compensation is commensurate with experience.
    $34k-41k yearly est. 3d ago
  • Outside Referral Coordinator

    APR Consulting 4.6company rating

    Patient care coordinator job in Atlanta, GA

    APR Consulting, Inc. has been engaged to identify an Outside Referral Coordinator Outside Referral Coordinator Pay Rate: $30.49/hr Duration: 2 months with possibility of extension Expected Shift: This position DOES REQUIRE WEEKEND WORK. 8:30am - 5pm rotating weekends. Schedules are based on business need and subjected to change as business needs arise Dress Code: Business casual Required skills: Experience required-CPT and ICD 9/10 coding knowledge -Epic/Health Connect experience a plus Medical terminology -Strong communication skills Ability to multitask and adapt to frequent change with ease. A medical background is preferred (front or back office, billing, claims, etc.) Reliable and comfortable working in a fast-paced environment. Daily responsibilities: Review requests for outside medical care Verify eligibility, coverage, benefits, confirm provider status, maintain compliance timeframes Top Three things Worker will be doing: Inbound phone queue, initiating referrals/authorizations, researching authorization requests Preferred experience: Medical office background -Claims processing or other insurance carrier experience Educational requirements: High school diploma or GED required 2 years of college preferred. Since 1980 APR Consulting, Inc. has provided professional recruiting and contingent workforce solutions to a diverse mix of clients, industries, and skill sets nationwide. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Don't miss out on this amazing opportunity! If you feel your experience is a match for this position please apply today and join our team. We look forward to working with you!
    $30.5 hourly 1d ago
  • Credentialing Specialist

    Dunhill Professional Search & Government Solutions

    Patient care coordinator job in Forest Park, GA

    Processes credentialing and re-credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications. Provides support to the client in the collection and query of credentials of members of the client. Conducts Primary Source Verification (PSV) of credentials such as licenses, certifications, registrations, professional school education, postgraduate, residency, or specialty training, board certifications, work history, and current references. Conducts queries through the National Practitioner Data Bank (NPDB), the Defense Practitioner Data Bank (DPDB), the Department of Health and Human Services (DHHS) and TRICARE sanction data banks. Collects professional/peer references and completed clinical privileges, demographics, military and civilian practice history (including adverse privileging actions and malpractice history), health status, documentation of contingency and continuing education training, national provider identification number, and for non-personal services contract providers malpractice insurance information. Accurately loads appropriate data in the DoD Centralized Credentials Quality Assurance System (CCQAS). Keeps records and documentation of the applications and verifications maintained. Establishes and maintains updated CCQAS records. Researches and solves credentialing/re-credentialing problems; escalates more complex issues as appropriate. Tracks status of credentials for healthcare practitioners and provides required documents to clients to make accession, credentialing and privileging (C&P) decisions. Maintains relationships with Military Treatment Facilities and supported customers. Ensures providers are credentialed, appointed, and privileged with health plans, hospitals, and patient care facilities. Reviews records for regulatory compliance and quality assurance at a healthcare facility, insurance group, or similar organization, ensuring relevant regulations are met. Minimum Qualifications US Citizen with HS diploma or GED; Bachelor's Degree in healthcare or business field preferred Certified Provider Credentialing Specialist (CPCS) preferred 2-5 years of experience performing physician credentialing at a medical group, hospital or health plan. Must be able to Pass a government background check Other Job Specific Skills Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills. Strong attention to detail and good organizational capability. Able to handle multiple simultaneous tasks and complete work projects in designed time frames. Knowledge of Department of Defense credentialing guidelines preferred. Experience using Centralized Credentials Quality Assurance System (CCQAS) and Defense Medical Human Resources System - internet (DMHRSi) a plus. Ability to handle confidential information on a daily basis in a professional manner. Ability to consistently maintain quality and production expectations. Possess proof-reading skills sufficient for auditing documents. Demonstrate familiarity with credentialing policies, guidelines, and regulations for the DoD credentialing process.
    $29k-43k yearly est. 1d ago
  • Patient Care Coordinator

    Results Physiotherapy 3.9company rating

    Patient care coordinator job in Roswell, GA

    Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Roswell, GA! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $25k-36k yearly est. Auto-Apply 9d ago
  • Patient Care Coordinator

    Specialty1 Partners

    Patient care coordinator job in Marietta, GA

    Job Description Our office, Kennestone Endodontics, in Marietta, Georgia, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Ability to work full-time, 32 hours a week As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Your Background You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following: 1 year of proven experience as front desk representative, agent or relevant position Familiarity with office machines (e.g fax, printer ect.) Strong communication and people skills Good organizational and multi-tasking abilities Problem-solving skills Customer service orientation A high school diploma Desires to help your patients If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks: BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$16-$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
    $16-22 hourly 9d ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Patient care coordinator job in Johns Creek, GA

    Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Johns Creek, GA! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $27k-41k yearly est. Auto-Apply 9d ago
  • Patient Care Coordinator

    Benchmark Physical Therapy

    Patient care coordinator job in Johns Creek, GA

    Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Johns Creek, GA! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
    $27k-41k yearly est. Auto-Apply 10d ago
  • Patient Care Coordinator I - 087

    Keplr Vision

    Patient care coordinator job in Atlanta, GA

    Patient Care Coordinator I General & Responsibilities This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include: Speaking with patients on the phone Scheduling appointments Greeting patients Patient check in and out A variety of front desk administrative duties Experience & Skills Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and: Excellent time management skills Attention to detail Efficiency at multi-tasking Proficiency with computers and basic systems The ability to interact with patients in a professional and friendly manner Other Duties & Information Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee. Status: Full-time (FT) Exemption: Non-exempt Department: Business Office
    $27k-41k yearly est. 41d ago
  • Patient Care Coordinator

    Montijo Mouton Consulting

    Patient care coordinator job in Atlanta, GA

    Full\-time THE COMPANY Artisan Plastic Surgery (“Artisan”) is a privately owned and operated, private equity sponsored plastic surgery practice that is part of Olympus Cosmetic Surgery Group LLC, based in Atlanta. Founded in 2000 by award\-winning plastic surgeon Dr. Diane Alexander, MD, FACS, and joined in 2001 by Dr. Bernadette Wang\-Ashraf, MD, FACS, Artisan is the leading destination for advanced facial, body, and breast procedures. With locations across Atlanta in Sandy Springs and Johns Creek, Artisan blends unparalleled medical expertise with refined artistry to provide a comprehensive range of cosmetic and reconstructive treatments. Both surgeons are board\-certified by the American Board of Plastic Surgery and proud members of the American Society of Plastic Surgeons. Committed to precision, safety, and personalized care, they deliver tailored, natural enhancements that celebrate individuality and inspire confidence. THE ROLE Artisan is looking to hire an A\-player Patient Care Coordinator who will serve a crucial role in creating an exceptional end\-to\-end experience for Artisan patients and maintaining patient satisfaction throughout the patient onboarding process. The Patient Care Coordinator will be responsible for managing all patient interactions preoperatively and on non\-medical issues during a patient's lifetime involvement with Artisan. As a Patient Care Coordinator, you will respond to all inbound leads, conduct proper pre\-qualification of leads, schedule consultations, respond to patient inquiries and feedback, attend consultations for continuity of the patient experience, and follow up with patients using practice CRM tools and automations. Artisan is looking for an individual who is a self\- starter with a strong commitment to excellent customer service. The ideal candidate will be someone who excels in building rapport and clearly communicating with patients via phone, messaging, and in\-person. You must be comfortable working in an environment that is constantly changing and demonstrate the ability to manage and prioritize multiple tasks. Key deliverables will include the following:  Manage inbound phone leads, online contacts, submissions, and requests for consultation.  Conduct visits for in\-person and online consultations to identify patient treatment objectives and develop a treatment plan.  Keep organized records and details regarding patient interactions and inquiries.  Greet patients in a professional, welcoming manner and assist them with their requests.  Serve as the primary consultation consultant and scheduler.  Maintain excellent communication and rapport with patients to ensure satisfaction and same\-day conversions.  Conduct routine follow\-up\/satisfaction calls with leads and patients.  Educate and inform prospects about treatments and guide their expectations to help them reach their ideal outcomes.  Provide support for reception duties if time permits.  Make outbound reminder calls for all appointments.  Collect and compile data to generate monthly reports, analyze trends, and recommend improvements.  Become familiar with all finance programs and representatives.  Responsible for maintaining and expanding current accounts and building new accounts.  Develop and maintain strong relationships with prospects and patients.  Meet daily and monthly consultation closure goals.  Execute the selling cycle in a manner that is concise, professional, ethical, and persuasive.  Schedule surgical appointments and collect deposits and payments. MINIMUM REQUIREMENTS 1. Elective health care experience with a proven track record of performance and success. 2. Computer literacy (MS Word and Excel) and experience with CRM tools and automations. 3. Excellent written and oral communication skills. 4. A self\-starter and team player who will play a key role in Artisan’s success. 5. Ability to respond to patient inquiries after hours and on weekends to provide the highest level of customer service. ON OFFER 1. Competitive base salary. 2. Incentive pay opportunity based on goal achievement. 3. Health benefits and 401k. 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    $27k-41k yearly est. 60d+ ago
  • Patient Care Coordinator

    Us Fertility

    Patient care coordinator job in Atlanta, GA

    Our team members choose to build their career home at Shady Grove Fertility because of the hope we inspire within our patients, the life we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to constantly improving the patient experience and pioneering research and development in one of the most exciting fields of medicine. Learn more about US Fertility Partner Practices. Shady Grove Fertility is a founding partner of US Fertility, the nation's largest partnership of physician-owned and physician-led top-tier fertility practices. US Fertility offers business and digital solutions so that physicians and practice staff can focus on providing best-in-class patient care. Highlights from across the US Fertility network 130,000+ babies born 65+ locations nationwide 15 embryology laboratories Culture of promoting from within Opportunities for career growth Ability to make a direct impact on patient lives Mission-driven commitment to research, innovation, and increasing access to affordable care Meet our family Interested in joining our family? We have an immediate opening for a Full-time Patient Care Coordinator to join our team in our Buckhead, GA office. The schedule is working Mon.-Fri. from 7am-4pm. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Services Representative is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays What You'll Bring: The skills and education we need are: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Medical, dental, vision, and 401(k) matching Generous paid time off and holidays Retirement plan Tuition assistance Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here. How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
    $27k-41k yearly est. 60d+ ago
  • Fertility Patient Care Coordinator - Sandy Springs

    Inception Family Career

    Patient care coordinator job in Atlanta, GA

    We are seeking a friendly, experienced Patient Care Coordinator - Sandy Springs. You will be responsible for initial patient contact following the physician consultation. Additionally, you will handle the full coordination of all prescreening requirements for IUI, IVF, FET treatment cycles up to the point where treatment is initiated. Once the physician has determined the treatment plan for the patient, you will be the primary contact for the patient and ensure all pre-screening documentation, testing, and consults are completed. The Patient Care Coordinator works closely with administrative, genetics and Third Party clinical staff. Hours: 7:30am-4:00pm, Monday-Friday with some Saturday call rotation from 8 a.m. - noon. Responsibilities include: Answer/return patient calls and portal messages and answer questions or forward, as appropriate. Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults. Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance. Obtain proper consents for all treatment. Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes. Maintain patient's records, charts and pertinent information. Manage prescreening checklist maintenance. Qualifications: High school diploma required, Bachelor's degree preferred or comparable experience in reproductive medicine At least 1 year of MEDICAL ADMINISTRATIVE experience required. Fertility experience is highly preferred. Customer Service Driven. Ability to work independently and as part of a multidisciplinary team. Effective organizational, communication and computer skills are a must. Why You'll Love Working Here - Our Amazing Benefits: Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available. Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family. Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most. Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose! Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years. Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being. Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck. Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable! Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development. Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness. Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them. Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
    $27k-41k yearly est. 60d+ ago
  • Care Coordinator, Embedded (Atlanta, GA - Alpharetta/Roswell)

    Ennoble Care

    Patient care coordinator job in Atlanta, GA

    Job Description About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Ennoble Care is seeking a full-time, experienced Care Coordinator, Embedded to join our Atlanta, Georgia-based team, with assignment to our Atlanta home office, and a primary focus on facilities in the Alpharetta/Roswell area, serving the greater Atlanta metro area. This on-site role is embedded within a nursing home or senior living facility, and focuses on supporting residents through thoughtful care coordination, clear communication, and close collaboration with clinicians, patients, families, and facility staff. This position plays a vital role in ensuring continuity of care, timely follow-up, and strong clinical communication within a long-term care environment. Responsibilities Coordinate care for nursing home residents using Ennoble Care's electronic medical record (EMR) system Maintain regular, proactive contact with residents to support care plans, follow-ups, and care transitions Serve as a key liaison between providers, facility staff, residents, and families Communicate patient needs, changes in condition, and urgent concerns to the clinical team in a timely manner Document patient interactions, care coordination activities, and partner communications accurately and promptly Collaborate closely with a multidisciplinary care team to support continuity and quality of care Follow established documentation standards, workflows, and escalation protocols Contribute positively to daily operations, team collaboration, and facility partnerships Requirements/Qualifications Active and current CNA or MA/CMA certification, LPN or RN licensure (or equivalent), in good standing Minimum one year of experience working in a nursing home, long-term care, assisted living, or similar clinical setting Comfortable communicating by phone and in person throughout the day Strong organizational skills with the ability to manage multiple residents and priorities Working knowledge of basic healthcare terminology, conditions, roles, and care coordination principles Clinical skills including obtaining vital signs and drawing laboratory studies Proficiency with Microsoft Outlook and Microsoft Office applications Ability to work full-time, Monday through Friday (approximately 8:30am to 5:00pm CST), on-site in Tulsa, Oklahoma Valid, unencumbered driver's license, reliable personal vehicle, and current auto insurance, with the ability to provide proof (Some travel between facilities may be required) Ability to pass a background check and drug screen Full-time benefits eligibility with a variety of options, including a Wellness Pet Plan for your furry family members!🐾 Please answer all application questions thoroughly. We appreciate your interest in joining Ennoble Care, where To Care is an Honor ❤️ #red Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
    $27k-41k yearly est. 7d ago
  • Patient Care Coordinator/Front Desk Associate

    General Accounts

    Patient care coordinator job in Cumming, GA

    Benefits: 401(k) Bonus based on performance Company parties Employee discounts Free uniforms Health insurance Opportunity for advancement Training & development Customer Service · Maintain high standards of customer service at all times; set an example for the team and go above and beyond to deliver a great experience to every patient. Front Desk · Greet every patient with genuine warmth and great energy; offer refreshments; make them glad they decided to come to 4Ever Young. · Follow 4Ever Young procedures for checking patients in and out. Maintain accurate and complete patient information, including all appropriate consent forms, for all patients. · Keep the front lobby/waiting area of your center to 4Ever Young standards at all times, including cleanliness, scent, music, lighting, and stocking of products and marketing materials. · Protect patient privacy; follow HIPAA and medical compliance guidelines as appropriate to your role. This includes handling of patient forms and medical records as well as using your judgment to offer patients private space for questions if needed. · Answer the phone using 4Ever Young phone procedures; make a plan for phone coverage if you must be away from the desk. Sales · Learn 4Ever Young credentialing information for your center; familiarize yourself with basic information about all products and services so you can answer questions. · Be an enthusiastic ambassador for our products and services - find what you love and share your experience with patients! · Inform patients of promotions, discounts, and membership programs that may save them money or be a great fit for them. Be prepared to talk about the benefits of the membership program. Proactively offer to add patients to our mailing list or send them info about upcoming promotions. · Follow up on new leads as required; meet weekly and monthly goals for lead conversion and scheduling appointments. Daily Operations · Assist as needed with ordering/stocking office supplies, medical supplies, or other center materials. · Assist as requested with community events or center events/promotions. Track details and guests, order supplies, coordinate with vendors, staff the event, and/or assist in any other capacity as requested by your manager. Additional Duties · Perform other duties as requested. Be a strong team player with a positive attitude and do what needs to be done without being asked. Compensation: $15.00 - $20.00 per hour
    $15-20 hourly Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Pediatric Center for Wellness Pc

    Patient care coordinator job in Conyers, GA

    Be an effective communicator, greet patients and visitors with a smile and warm welcome! Answers phone calls, schedules appointments and referrals, transfers patient inquires and ensures patient follow-up by end of business day Prepares new patient records, organizes files and updates patient charts. Prepare billing packets of each day for billing department Schedule and confirm appointments; perform insurance verification, as needed Collect co-pays, deductibles and inquire on account balances Maintain an organized workspace and perform inventory of administrative supplies Fulfill requests for medical records, sports physicals, etc. upon request Distribute mail and handle routine correspondence Distribute incoming reports and correspondence to update files in patient charts or present to clinical team/leadership for follow-up Qualifications High School Diploma preferred Effective Communication Skills Proficient computer skills One Year of Customer Service Experience One Year of Medical Center Experience One Year of Call Center Experience preferred
    $27k-41k yearly est. 16d ago
  • Fertility Patient Care Coordinator - Piedmont

    The Prelude Network 3.8company rating

    Patient care coordinator job in Atlanta, GA

    We are seeking a friendly, experienced Patient Care Coordinator - Piedmont. You will be responsible for initial patient contact following the physician consultation. Additionally, you will handle the full coordination of all prescreening requirements for IUI, IVF, FET treatment cycles up to the point where treatment is initiated. Once the physician has determined the treatment plan for the patient, you will be the primary contact for the patient and ensure all pre-screening documentation, testing, and consults are completed. The Patient Care Coordinator works closely with administrative, genetics and Third Party clinical staff. Hours: 7:30am-4:00pm, Monday-Friday with some Saturday call rotation from 8 a.m. - noon. Responsibilities include: * Answer/return patient calls and portal messages and answer questions or forward, as appropriate. * Schedule all appointments for blood work, semen analysis, uterine evaluations, genetic counseling, nurse consults. * Act as a liaison with the business office as needed, creating greater awareness of special circumstances dependent upon insurance. * Obtain proper consents for all treatment. * Maintain documentation between physician consult and start of treatment cycles for administrative tracking purposes. * Maintain patient's records, charts and pertinent information. * Manage prescreening checklist maintenance. Qualifications: * High school diploma required, Bachelor's degree preferred or comparable experience in reproductive medicine * At least 1 year of MEDICAL ADMINISTRATIVE experience required. * Fertility experience is highly preferred. * Customer Service Driven * Ability to work independently and as part of a multidisciplinary team. * Effective organizational, communication and computer skills are a must. Why You'll Love Working Here - Our Amazing Benefits: Comprehensive Health Coverage: Medical, dental, and vision plans for our full-time employees, along with complimentary basic life insurance, Employee Assistance Program, and long-term disability insurance. FREE or low-cost employee-only healthcare coverage option is also available. Family Building Support: Take advantage of our comprehensive fertility benefits, adoption assistance, and surrogacy support to help grow your family. Paid Parental Leave: Generous maternity, paternity, and partner leave so you can focus on what matters most. Plenty of Paid Time Off: Start with 18 days of PTO annually and enjoy 11 paid holidays, including one floating holiday to use as you choose! Retirement Ready: Invest in your future with our 401(k) plan, featuring a competitive company match and full vesting after just 2 years. Lifestyle Spending Account: Access a company-funded account to reimburse expenses that boost your physical, financial, and emotional well-being. Health Savings Account (HSA): If eligible, enjoy regular employer contributions to your HSA with every paycheck. Rewards for Connections: Earn extra money with our Employee Referral Program-your network is invaluable! Growth Opportunities: We support your career with continuing education reimbursement and dedicated time off for professional development. Premium Calm Health Subscription: Enjoy a free premium Calm Health app subscription to support your mental wellness. Emotional & Work-Life Support: Through our Employee Assistance Program (EAP) with SupportLinc, you'll have access to emotional well-being and work-life resources whenever you need them. Extra Peace of Mind: Explore additional coverage options including Accident, Critical Illness, Hospital Indemnity, and Pet Insurance, to suit your needs.
    $29k-37k yearly est. 60d+ ago
  • Patient Care Coordinator - Licensed Practical Nurse (LPN)

    Soleo Health 3.9company rating

    Patient care coordinator job in Norcross, GA

    Soleo Health is seeking Patient Care Coordinator/Scheduler to support our Specialty Infusion Suite in Norcross, GA. Join us in Simplifying Complex Care! Licensed Practical Nurse (LPN) preferred. Soleo Health Perks: Competitive Wages 401(k) with a Match Referral Bonus Paid Time Off Great Company Culture Annual Merit Based Increases No Weekends or Holidays Paid Parental Leave Options Affordable Medical, Dental, & Vision Insurance Plans Company Paid Disability & Basic Life Insurance HSA & FSA (including dependent care) Options Education Assistance Program The Position: The Patient Ambassador is responsible for data entry of clinical information into clinical management system to allow for billing, coordinating the scheduling activities and associated tasks for the nursing department including but not limited to Inter-agency care coordination, responding to all incoming calls, promoting agency programs, providing information and processing referrals. This position requires skill in planning, organizing, and coordinating the delivery of patient care by all staff personnel. This position is responsible for ensuring that the schedules are maintained accurately and efficiently for all patient care teams. Responsibilities include: Receive medication referrals and collect insurance information through various methods. Proficient data entry and generating daily office communications. Contact referral sources, patients, or prescriber's offices to obtain additional information required for verification of benefits or prior approvals. Place outbound calls to patients or doctor's offices to notify them of care status. Collaborate with prescribers to facilitate payor denial appeals. Act as a single point of contact for all referral activity with internal customers, manufacturers/HUBs, patients, prescribers, and referral sources. Provide exceptional customer service to external and internal customers, resolving requests in a timely and accurate manner. Ensure appropriate notification of patients regarding financial responsibility, benefit coverage, and payor authorization for services. Serve as the main point of contact for the nursing department, demonstrating the ability to multi-task and remain calm under pressure. Coordinate and plan scheduling activities for the nursing department, ensuring accuracy and efficiency. Demonstrate knowledge of the geographical area for efficient scheduling and coordination of nursing visits. Clearly communicate patient needs for external agency support, when necessary, to ensure timely care. Collaborate with internal departments and external partners to promote, foster, and maintain optimal relationships across departmental and company lines. Support client satisfaction at a level that ensures account retention. Schedule: Must be able to work Full time, 40 hours per week, from 8:30am - 5pm Healthcare scheduling experience preferred Licensed Practical Nurse (LPN) preferred Requirements Licensed Practical Nurse (LPN) or Licensed Vocational Nurse (LVN) preferred Home infusion experience preferred Prior healthcare scheduling experience required Strong communication skills Ability to prioritize and multitask Basic computer skills including Microsoft Excel, Word, Outlook About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference! Soleo's Core Values: Improve patients' lives every day Be passionate in everything you do Encourage unlimited ideas and creative thinking Make decisions as if you own the company Do the right thing Have fun! Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture. Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor. Keywords: Medical scheduler, medical receptionist, medical office, admin assistant, care coordinator, navigator, appointment scheduler, patient service representative, Licensed Practical Nurse (LPN), LVN, licensed vocational nurse, LVN, practical nurse, specialty infusion suite, IV therapy, patient scheduling, care coordination, EMR documentation, outpatient infusion, fast-paced environment; hiring now, now hiring, immediately hiring
    $26k-34k yearly est. 7d ago
  • Patient Services Associate-Bilingual

    Pediatrix Medical Group

    Patient care coordinator job in Lawrenceville, GA

    **Bilingual Required** Responsibilities The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day. Patient Reception & Check‐In/Check‐Out Welcome patients and visitors in a professional, friendly manner. Register and check in patients; verify demographic and insurance information. Collect copayments and outstanding balances. Schedule follow‐up appointments and provide visit summaries or referrals as needed Scheduling & Communication Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol. Confirm, reschedule, and communicate changes or delays promptly. Manage high‐volume incoming calls using proper telephone etiquette. Record accurate messages and route inquiries to appropriate team members. Coordinate communication between patients, providers, and staff. Insurance & Billing Support Review and update patient demographics and insurance information. Verify insurance eligibility and benefits prior to appointments. Obtain and document pre‐authorizations and referrals as required. Communicate coverage issues or policy changes to patients before visits. Assist patients with insurance inquiries and time of service payment expectations. Maintain knowledge of insurance requirements, including managed care and government programs. Administrative Support Prepare daily clinic schedules and complete chart prep for upcoming appointments. Support office operations, including faxing, scanning and indexing documents into the patient's medical record. Customer Service & Compliance Provide compassionate assistance and resolve patient concerns promptly. Ensure patient confidentiality and compliance with HIPAA regulations. Contribute to a clean, safe, and welcoming environment. Qualifications Education: High school diploma or general education degree (GED): or equivalent combination of education and experience. Experience Industry: Healthcare Experience: 2‐3 years recent experience in a related position in medical office setting preferred Strong computer knowledge (Microsoft office) preferred Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred Skills/Abilities: Knowledge of medical terminology Superior customer service skills Excellent verbal and written communication Ability to work in a fast‐paced environment Ability to work on multiple projects at one time Ability to work as a team player Ability to prioritize responsibilities and meet deadlines Ability to work in a high stress environment. Benefits and Compensation Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: ************************** #PedNC Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $24k-32k yearly est. 21h ago
  • Patient Care Coordinator

    Us Fertility, LLC

    Patient care coordinator job in Atlanta, GA

    Our team members choose to build their career home at Shady Grove Fertility because of the hope we inspire within our patients, the life we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to constantly improving the patient experience and pioneering research and development in one of the most exciting fields of medicine. Learn more about US Fertility Partner Practices. Shady Grove Fertility is a founding partner of US Fertility, the nation's largest partnership of physician-owned and physician-led top-tier fertility practices. US Fertility offers business and digital solutions so that physicians and practice staff can focus on providing best-in-class patient care. Highlights from across the US Fertility network 130,000+ babies born 65+ locations nationwide 15 embryology laboratories Culture of promoting from within Opportunities for career growth Ability to make a direct impact on patient lives Mission-driven commitment to research, innovation, and increasing access to affordable care Meet our family Interested in joining our family? We have an immediate opening for a Full-time Patient Care Coordinator to join our team in our Buckhead, GA office. The schedule is working Mon.-Fri. from 7am-4pm. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our "job." In general, the Patient Services Representative is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service Required to work occasional weekends and holidays What You'll Bring: The skills and education we need are: Minimum 2 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: Competitive pay + bonus Comprehensive training Medical, dental, vision, and 401(k) matching Generous paid time off and holidays Retirement plan Tuition assistance Ability to make an impact in the communities we serve At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here. How To Get Started: To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
    $27k-41k yearly est. 9d ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Patient care coordinator job in Tyrone, GA

    Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Tyrone- GA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $27k-41k yearly est. Auto-Apply 19d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Alpharetta, GA?

The average patient care coordinator in Alpharetta, GA earns between $22,000 and $50,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Alpharetta, GA

$33,000

What are the biggest employers of Patient Care Coordinators in Alpharetta, GA?

The biggest employers of Patient Care Coordinators in Alpharetta, GA are:
  1. Upstream Rehabilitation
  2. Upstream Rehabilitation Inc.
  3. Soleo Health
  4. Benchmark Physical Therapy
  5. Results Physiotherapy
  6. Endodontic Practice
  7. Georgia Spine & Orthopedics
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