Patient Service Representative - Free Ferry Clinic
Patient care coordinator job in Fort Smith, AR
Find your calling at Mercy!The Advanced Patient Services Representative plays a crucial role in ensuring the smooth operation of the clinic practice by managing patient interactions, administrative tasks, and providing exceptional customer service. This position requires a high level of professionalism, communication skills, and the ability to handle a variety of responsibilities efficiently.Position Details:
Minimum Qualifications
Education: High school diploma or equivalent.
Experience: Proficient in both Patient Services Representative and Advance Patient Services Representative competencies, as verified by department leader.
Skills, Knowledge and Abilities:
• Knowledge of medical terminology, insurance practices, and billing procedures.
• Strong verbal and written communication skills are essential for interacting with patients, healthcare professionals, and other staff members. The ability to communicate effectively and professionally is crucial in this role.
• Proficiency in basic computer skills, including data entry and word processing.
• Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. PSRs should be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.
• Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.
• Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.
• Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.
• Problem resolution skills - ability to address patient concerns, complaints, and issues in a professional and timely manner, escalating complex problems to appropriate personnel when necessary.
Physical Requirements:
• Position requires the ability to push, pull, and/or lift 50 lbs. occasionally.
• Position requires standing and walking during each shift.
• Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Patient Care Coordinator (Registered Nurse) RN
Patient care coordinator job in Hot Springs, AR
Job Description
Full-and Part-Time Employee Benefits
Medical, Dental, and Vision Insurance
Company paid life insurance policy up to $15,000
FSA and FSA Dependent care
Supplemental Insurance such as Short-term disability, Long-Term disability, etc.
401(k) retirement plan with company match
Paid time off (PTO) program to total up to 208 hours a year
Tuition and certification reimbursement for qualified employees
Employee Assistance Program (EAP).
Free parking at all locations.
Mileage reimbursement for company travel.
Compensation
Arkansas Hospice offers competitive wages and base our pay rates off each candidate's years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate.
POSITION SUMMARY
The Patient Care Coordinator supervises assigned team members and coordinates their daily activities including coordination of interdisciplinary plan of care, assignment of patients/families to nursing staff, ensuring provision of appropriate interventions and support for the patient/family/caregiver by identifying their physical, psychological, social, economic and spiritual needs, and participating as an interdisciplinary team leader.
QUALIFICATIONS
Education: Graduation from an accredited school of nursing; Bachelor of Science in Nursing (BSN) preferred.
Licensure: Licensed as a Registered Nurse (RN) in Arkansas
Experience: Minimum of three years nursing experience in a hospital, home health agency, hospice, or related program. One-year supervisory experience preferred.
Additional Requirements: Valid Arkansas driver's license, personal automobile, auto insurance required. May be required to work flexible hours.
PRIMARY RESPONSIBILITIES
Supervises assigned team members and coordinates their daily activities.
Completes performance evaluations for all assigned staff members on a timely basis.
Makes patient care assignments to appropriate team members, including RNs, LPNs, CNAs, Social Workers and Chaplains.
Ensures Supervisory Aide Visits are made at least every 14 days by an RN.
Maintains up to date census within assigned team in computer and distributes to all departments/employees with a need to know. Communicates with billing department as needed.
Ensures IDG team member's caseload is covered during times of absence. May also serve as supervisor, when assigned, for an additional team in time of another coordinator's absence.
Assists in the coordination, development and revision of the patient's Plan of Care as needed.
Upon referral and request, obtains data on physical, psychological, social, and spiritual factors that may influence patient/family health status and needs.
Promotes effective written and verbal communication with patients, families, Interdisciplinary Team members, and other health care providers. Initiates communication with attending physician and other community resources to report changes and coordinate optimal care and use of resources for assigned patients/families.
Maintains up-to-date patient records so that problems, interventions, and goals are accurately and clearly stated and changes are reflected as they occur.
Promotes education on hospice and hospice care for patients, families, other team members. Teaches families and caregivers appropriate techniques for providing patient care.
Uses equipment and supplies effectively and efficiently. Orders supplies, medications, and equipment as needed.
Facilitates interdisciplinary team meetings, case conferences and other care planning meetings. Maintains IDT records as assigned.
Coordinates medical/nursing student's rotation through
Arkansas Hospice, Inc
. Serves as a point of contact for university instructors as assigned.
Supervises CNAs/RNs/LPNs per state health and federal regulations and Arkansas Hospice policy.
Participates actively in Quality Improvement Program. Ensures assigned team members are charting accurately and in accordance with
Arkansas Hospice, Inc.
policies and procedures.
Serves on clinical committees as assigned or requested.
Participates in community programs for the purpose of providing education and information about
Arkansas Hospice, Inc.
services to the community.
Rotates clinical administrative on-call to coordinate 24-hour support to direct care on call staff.
Communicates with Area Manager as needed to keep him/her informed of any questions/concerns in the office.
Acts as RN in charge of office in absence of Area Manager as assigned. In this instance, reports directly to Program Director or VP of Clinical Services/Designee.
Assists with new employee orientation. Coordinates orientation schedule with other team members and serves as a mentor to new staff.
Implements a system of ongoing evaluation of staff and patient care.
Ensures adequate staffing is maintained:
Participates in the selection and assignment of staff.
Conducts interviews for clinical staff positions as needed.
Recommends hiring, retention, and termination of personnel to the Area Manager
Maintains strict confidentiality at all times.
26. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation.
27. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision.
28. Adheres to all organizational and departmental policies and procedures.
29. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work.
30. Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate.
31. Performs other duties as assigned.
OFF SITE LOCATIONS:
Coordinates referrals and admissions
Maintains referral log
COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES
THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION.
1. Knowledge of palliative care with emphasis on symptom control associated with terminal illness and a working knowledge of oncology.
2. Knowledge of the holistic approach toward patient care and the nursing process as it applies to hospice patients and families.
3. Knowledge and acceptance of hospice philosophy and principles of care.
4. Skill in organizing and prioritizing workloads to meet deadlines.
5. Ability to recognize both positive and negative aspects of death and grief.
6. Ability to effectively supervise the work of assigned staff.
7. Ability to communicate effectively both orally and in writing.
8. Ability to communicate effectively with co-workers and other customers.
9. Ability to follow basic safety policies and procedures.
10. Ability to use good judgment and to maintain confidentiality of information.
11. Ability to work as a team player.
12. Ability to demonstrate tact, resourcefulness, patience and dedication.
13. Ability to accept direction and adhere to policies and procedures.
14. Ability to work in a fast-paced environment.
This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine
#IND123
Center Nurse/Patient Care Coordinator
Patient care coordinator job in Osceola, AR
The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources.
The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients.
Summary of essential job function
Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual
Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies
Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies
Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified)
Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts
Attend and actively participate in job-related functions
Represents the program to parents/guardians, visitors, and the public in a positive way
May assist with training new employees
Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant
May assist with CPR training for all staff, if certified as an instructor
May assist with loading/unloading vans
Assist with light housekeeping duties
Other duties as assigned
Patient Care Coordinator
Promote Center growth with the overall goal being enrolled to the capacity of the Center
Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt
Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists
Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed
Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician
Schedule initial developmental screening process with Optum (or other approved vendor)
Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork
Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday
Maintain potential patient charts from inquiry to enrollment
Search by the patients' names before creating a new profile, they may already be in the system
Ensure all profile information is accurate and up-to-date on all new patients
Update Patient Frequency for therapy immediately when the new prescription to treat is received
Close out customers when switching from contingency to EIDT
Check inbox daily (for example: looking for evaluation notification to update DMS-640)
Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance
Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences
Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician)
Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings
Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc.
Maintain an adequate list of community resources and ensure patients and families stay informed of their options
Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications
Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting
Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community
Comfortable speaking with physicians, potential referral sources, and other community members
Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk
May assist the Center Director with social media content
Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center
Obtain prescribing information from the parent/guardian, physician, or pharmacy
Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form
Include a printout of all possible side effects for all medications
Monitor patients for drug reactions, documenting appropriately
Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP)
Notify parents/guardians when medications need to be refilled
Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised
Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience
If necessary, contact the primary care physician for recommendations
Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken
Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given
Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications
Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings)
Develop a medication management plan for all patients with prescribed medication that may be administered at the Center
Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center.
Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review.
Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review.
Maintain patient emergency information and employee emergency information, updating a minimum of annually
Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly
Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients
Request any orders from the patients' primary care physician, or specialist, as needed by the Center
Advocate for referrals to outside specialists and other health personnel as needed
Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form
Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form
Assist with New Employee Orientation
Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential)
Complete nursing supply order by the 3
rd
week of the month when medical equipment/supplies need to be ordered and stock when delivered
Maintain oxygen tank
Complete monthly Center inspections
Assist with weekly Center inspections
Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag
Maintain daily temperature checks on the refrigerator containing medications
Work with the audiologist to complete and track required hearing screenings
Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center
Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc.
Maintain confidentiality of patients and staff at all times
Communicate with the Center Director on all nursing/medical needs
Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards
Promote continuity, consistency, and expediency of care to patients and families
Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures
Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety
Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred
Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant
May assist with CPR training for all staff, if certified as an instructor
May assist with loading/unloading vans
Assist with light housekeeping duties
Other duties as assigned
Minimum requirements
Must be a graduate of an accredited school or vocational nursing
Must be (currently) licensed in the state of Arkansas
Five (5) years of experience in Early Childhood Education or children with special needs preferred
Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry
Pass a drug screen (upon hire, annually, and/or randomly)
Ability to communicate effectively with co-workers and supervisors
Ability to work with children
Ability to handle multiple tasks in a very busy environment
Ability to carry out instructions
Ability to clean efficiently and timely
Ability to lift up to 50 lbs
Ability to bend, stoop, stand, walk, pull, and reach for several hours per day
Ability to demonstrate basic computer skills
JOB CODE: Center Nurse/Patient Care Coordinator
Patient Care Coordinator Behavioral Health
Patient care coordinator job in Conway, AR
The Patient Care Coordinator (PCC) is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Behavioral Health Units. This includes the coordination of personnel to meet patient and provider care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of adult psychiatric and medical detox patients. The PCC will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The PCC will demonstrate a commitment to teamwork through effective collaboration efforts.
SAFETY SENSITIVE POSITION
This position is designated as a "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
patients/customers which Conway Regional is responsible for in providing and
supporting the delivery of health care related services.
teamwork through effective collaboration efforts.
Qualifications
* PRE-HIRE QUALIFICATIONS:
* Registered Nurse with current, active license to practice in Arkansas, required
* Proof of the highest level of nursing education achieved, required
* Bachelor of Science in Nursing, preferred
* At least 2 years of clinically related or quality improvement experience, preferred
* Professional Board Certification, preferred
Auto-ApplyPatient Care Coordinator - IRG/Ozark Physical Therapy & Sports Medicine
Patient care coordinator job in Fayetteville, AR
Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Ozark Physical Therapy & Sports Medicine to offer exceptional outpatient orthopedic therapy services to the Fayetteville, AR community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position.
What is a Patient Care Coordinator?
A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.
Company Benefits:
PTO, holiday pay, medical/dental/vision insurance, and more
401k match
Competitive wages
Essential qualities of a Patient Care Coordinator:
Great attitude and a desire to help others
Ability to work independently and as a team
Superior customer service and communication skills
Ability to multitask and remain detail oriented
Adaptable
Appropriate computer skills
Job Duties Include:
Working knowledge of our electronic health records system
Navigating between multiple computer programs and web base portals
Greeting patients in a friendly, supportive manner
Answering incoming calls
Scheduling new and reoccurring appointments
Verifying insurance coverage and obtaining insurance authorizations
Collecting patient payments and balancing end of day
Post daily charges into billing software
Manage insurance denials and accounts receivable
Participating in training programs and staff meetings
Prior healthcare and billing experience are strongly preferred.
Please do not contact the clinic directly.
Auto-ApplyPatient Care Coordinator (PCC)
Patient care coordinator job in Bryant, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
Front Desk Coordinator - Jonesboro, AR
Patient care coordinator job in Jonesboro, AR
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity
** Looking to add a positive, outgoing personality to our team! As well as an individual who is reliable, and hard working! **
Competitive pay $18-$21/hr DOE
36-40 hours per week, 2 Saturdays per month. 10:00am-7:00 pm Monday - Friday, 10:00am-4:00pm on Saturdays.
Lunch breaks
Medical & Bonus potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyPatient Service Coordinator
Patient care coordinator job in Harrison, AR
Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays.
The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail.
Education:
High School Diploma. Associates degree preferred
Licensure & Certification:
2 Years of experience in health care. Prosthetic/Orthotic care setting preferred.
Experience:
Healthcare office support experience
High volume administrative processing experience preferred
Experience with Insurance verification processing preferred
Other Qualifications:
Knowledge of Microsoft Office software and general typing skills.
Experience with Microsoft Excel functions strongly preferred.
Demonstrates good communication, negotiation, and customer service skills.
Ability to index clinical referral documentation into the document storage computerized system.
General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information.
Essential Job Functions / Responsibilities
Entering data into the patient medical record in a timely and accurate manner.
Ensure that any changes in patient information are entered timely and accurately into the patient medical record.
Generate and process patient documentation in a timely and accurate fashion.
Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.).
Communicate with referral sources to obtain prescriptions as required.
Answer clinic phones and direct calls to staff as needed.
Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner.
Maintain professional relationships with insurance payer sources and referral sources.
Schedule initial evaluation and follow-up appointments for patients.
Coordinate practitioner schedules to meet patient needs.
Complete service estimates in an accurate and timely manner.
Collect co-pay amounts from patients as applicable per payor source.
Initiate the development of patient payment plans / financial counseling support as needed.
Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings.
Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator
Maintains the confidentiality of patient and organization information at all times.
Auto-ApplyLicensed Paramedic- Patient Care Coordinator
Patient care coordinator job in Hope, AR
Pafford Medical Services is now accepting applications for a dedicated and experienced Licensed Paramedic to join our Patient Care Team. As a Paramedic, you will play a vital role in providing medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance, and coordinate appropriate medical care.
In this hybrid clinical/telehealth setting located in Hope, Arkansas, you will ensure accurate and efficient triage, evaluate symptoms, and provide appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively, remain calm under pressure, and make critical decisions will be essential in delivering high-quality patient care.
Duties and responsibilities
Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients.
Receive voice and video communications from paramedics, emergency medical technicians, and providers to coordinate care for out-of-hospital patients.
Communicate with pre-hospital providers to ensure compliance with patient refusals.
Provide patient follow-up after ambulance transport or on-scene treatments.
Coordinate care with physicians, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities, and other community agencies.
Communicate with patients and patient families during and following EMS response.
Follow pre-determined treatment protocols and guidelines in a multi-state response area.
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities.
Provide patient care in an urgent care/clinical environment.
Administer medications and assist providers with patient procedures.
Accurately complete patient documentation on eClinicalWorks.
12-hour shifts to include weekends, holidays, and special occasions. Our department is open 24 hours a day.
Qualifications:
A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for.
Enthusiastic team member who possesses the ability to adapt to changes in workflow.
Excellent communication and interpersonal skills to provide clear communication.
Ability to work in a team environment with all levels of health care professionals.
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations.
A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas.
Understanding of different areas of health care and the ability to coordinate care for our patient's needs.
A strong understanding of risk management initiatives.
Physical Requirements:
Ability to perform the essential job functions safely and successfully.
Ability to maintain regular, punctual attendance.
The employee may occasionally be required to lift products or assist patients with decreased mobility.
Must possess visual acuity to prepare and analyze data and figures accurately.
Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertions.
Must be able to talk, listen, and communicate clearly.
Ability to make timely and well-informed decisions.
Must be proficient in using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software.
Education and Experience Requirements:
Valid Arkansas Paramedic License
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
NOTE:
The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to be an exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.
Coordinator - Patient Support Services
Patient care coordinator job in Springdale, AR
Job Description
with working hours of Monday-Friday 8-4:30.
Position Description: Assist and coordinate clinical initiatives for Patient Support Services (PSS). Provides support and establishes framework for training new staff, EMR learning, cross functional projects, and any other initiatives related to clinical excellence.
Minimum Qualifications: Minimum 2 years of experience in hospice or related field. Able to create workflows and implement processes. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
Responsible for developing and executing EMR training, acting as a subject matter expert (SME) for all teams within PSS. This includes utilization, best practices, standards, functionality, etc.
Coordinate new hire training calendars including assigning preceptor(s) for field training, setting schedule for shadowing other disciplines, collaborating with Educator to schedule Meaningful Visit training & re-training, etc.
Oversees daily/weekly scheduling of employees within the department of PSS, including on-call.
Works with community partners and Educator to coordinate continuing education opportunities and ensure training books and materials are current and relevant to PSS needs, communicating changes to preceptors as needed.
Serves as an ongoing coach for preceptors.
Provides quality analysis of current services through chart audits, reports, and knowledge of best practices.
Develops training materials and follow-up for quality assurance on policy, process, and practice changes.
Collaborates with Director of Patient Support Services to ensure oversight of all bereavement services and tasks.
Serves as backup for payroll tasks related to management of timekeeping, mileage, etc.
Makes recommendations on staffing needs, employee hires, transfers, and similar actions.
Maintains collaborative relationships with other departments - notably business development, billing, IP/OP clinical services - to ensure the ongoing delivery of quality care.
Represents Circle of Life and actively participates in community events.
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represents Circle of Life to the community in a positive manner.
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
Performs other duties as assigned.
Personal Care Specialist-FT 6A-6P Rotating Schedule
Patient care coordinator job in Bryant, AR
Job Description
???? Job Posting: Personal Care Specialist
Department: Nursing
Reports To: Wellness Director
???? Purpose
Join a vibrant care team dedicated to delivering exceptional service that honors dignity, choice, and well-being for every resident.
????️ Key Responsibilities
• Safety Sensitive Role: Must maintain constant alertness to ensure safe performance of essential duties.
• Assist residents with daily activities and simple treatments as outlined in their service plans.
• Support residents experiencing emotional or behavioral challenges.
• Provide additional services such as laundry and pet care (note: team members with allergies or pregnancy should consult their supervisor).
• Communicate resident needs and preferences to help revise service plans.
• Observe and report resident concerns to the LPN or Medication Tech/Aide.
• Participate in onboarding, annual training, and team meetings.
• Follow all company policies and procedures.
• Perform other duties as assigned by the Wellness Director.
• Management reserves the right to modify responsibilities at any time.
✅ Skills & Qualifications
• Must be at least 18 years old.
• Strong communication skills in English (verbal and written).
• Must meet applicable state/provincial health requirements.
• Maintain certifications as required by state/provincial regulations.
???? Physical Requirements
This role involves:
• Standing, walking, sitting, bending, reaching, pushing, pulling, stair climbing, grasping, manual dexterity, stooping, kneeling, crouching, vision acuity, talking, and hearing.
• Ability to lift up to 50 pounds with or without reasonable accommodations.
Exposure Risk Classification: May involve unplanned tasks with potential exposure to blood, bodily fluids, or tissues that could contain AIDS, HIV, or Hepatitis A, B, or C.
FT 6A-6P Rotating Schedule
Care Coordinator - Bryant
Patient care coordinator job in Bryant, AR
We believe all seniors regardless of means deserve concierge primary care & wellness, without the concierge fees. They've earned it. Sage Health builds enriching neighborhood health centers that are easy to access, provide or arrange for all of our patients' healthcare needs, and partner with Medicare Advantage plans that fully cover primary care. Unlike other physician practices, a Sage Health physician has a patient panel of 400 or less, and we collaborate with the best outcomes-oriented specialists and hospitals in each market. Because we are not a fee-for-service provider and manage patients within a global capitation budget provided by Medicare Advantage plans, our only concern and motivation is to keep our seniors healthy.
Sage Health is a destination for the best risk provider talent in the country who are building the new standard-bearing senior model for the United States.
All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, citizenship or immigration status, or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the financial success of the organization, its clients, and its employees. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring an accommodation to complete the application and/or interview process should contact team@sage.health.
About the role
POSITION SUMMARY
Care Coordinator performs a wide range of administrative duties to include referral processing, patient registration, verification of benefits, insurance authorizations, patient appointment scheduling, communication with referral sources and other tasks assigned.
The Care Coordinator displays an elevated level of professionalism and engages resources and fellow team members within the center to deliver high level results.
What you'll do
PRIMARY RESPONSIBILITIES:
* Reviews referral requests generated by primary care physicians and onsite specialists
* Coordinates appointment date and time for patient.
* Informs patient of appointment date and time, special test preparations as necessary, and schedules transportation when necessary.
* Secures patient information and maintains patient confidential health information.
* Reviews open referral report (pending consult and diagnostic) daily, to ensure reports have been received prior to patient's visit with PCP.
* Process a minimum of twenty referral orders per day.
* Process all referral authorization per the health plans protocol and systems i.e., Availity
* Coordinates procedures required for surgical clearance and ensures complete documentation is forwarded to specialist's office, ambulatory center, hospital, etc.
* Schedule urgent referral appointment per the request of the Primary Care Physician, or onsite specialist.
* Informs Primary Care Physician via appropriate documentation in the EHR of any missed appointments and reschedule appointments as needed.
* Scan and index documents into the EHR; ensure that necessary documents I.e., consult notes etc. are available in advance of patient visits with primary care physicians or onsite specialists.
* Participates in center and market interdisciplinary teams related to patient care plans, and outcomes.
* Aid coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork.
* Perform other duties as assigned
Qualifications
REQUIRED QUALIFICATIONS:
* High School Diploma/GED
* Office Administrative/Receptionist/Clerical/Customer Service experience in a fast-paced, heavy phones environment.
* Professional demeanor and communication always.
* Must be organized and attentive to detail.
* Ability to manage competing priorities.
* Resourcefulness in problem solving
* Able to take and follow through with assigned tasks and accountability.
* Ability to work in a fast-paced environment
* Experience with Microsoft Office Word, Outlook, and Excel.
PREFERRED QUALIFICATIONS:
* Experience working with an electronic health record
* Experience in processing referral authorizations
* Experience with Availity or other referral authorization platforms
* Experienced working in medically underserved/culturally diverse communities
* Medical office setting experience highly desirable
* Knowledge of medical terminology
* Knowledge of ICD-20 and CPT coding
* Bilingual Spanish and English
Physical Requirements
Primary Duty
Percent of Time Performing Duty
Visual Acuity
YES
75-100%
Hearing
YES
75-100%
Standing
NO
0-24%
Walking
NO
0-24%
Lifting/Pulling/Pushing
NO
0-24%
Sitting
YES
75-100%
Reports To: Center Manager
Dotted Line To: Network Manager
Center Nurse/Patient Care Coordinator
Patient care coordinator job in Osceola, AR
Job Description
The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources.
The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients.
Summary of essential job function
Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual
Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies
Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies
Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified)
Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts
Attend and actively participate in job-related functions
Represents the program to parents/guardians, visitors, and the public in a positive way
May assist with training new employees
Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant
May assist with CPR training for all staff, if certified as an instructor
May assist with loading/unloading vans
Assist with light housekeeping duties
Other duties as assigned
Patient Care Coordinator
Promote Center growth with the overall goal being enrolled to the capacity of the Center
Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt
Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists
Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed
Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician
Schedule initial developmental screening process with Optum (or other approved vendor)
Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork
Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday
Maintain potential patient charts from inquiry to enrollment
Search by the patients' names before creating a new profile, they may already be in the system
Ensure all profile information is accurate and up-to-date on all new patients
Update Patient Frequency for therapy immediately when the new prescription to treat is received
Close out customers when switching from contingency to EIDT
Check inbox daily (for example: looking for evaluation notification to update DMS-640)
Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance
Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences
Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician)
Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings
Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc.
Maintain an adequate list of community resources and ensure patients and families stay informed of their options
Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications
Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting
Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community
Comfortable speaking with physicians, potential referral sources, and other community members
Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk
May assist the Center Director with social media content
Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center
Obtain prescribing information from the parent/guardian, physician, or pharmacy
Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form
Include a printout of all possible side effects for all medications
Monitor patients for drug reactions, documenting appropriately
Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP)
Notify parents/guardians when medications need to be refilled
Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised
Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience
If necessary, contact the primary care physician for recommendations
Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken
Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given
Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications
Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings)
Develop a medication management plan for all patients with prescribed medication that may be administered at the Center
Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center.
Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review.
Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review.
Maintain patient emergency information and employee emergency information, updating a minimum of annually
Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly
Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients
Request any orders from the patients' primary care physician, or specialist, as needed by the Center
Advocate for referrals to outside specialists and other health personnel as needed
Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form
Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form
Assist with New Employee Orientation
Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential)
Complete nursing supply order by the 3rd week of the month when medical equipment/supplies need to be ordered and stock when delivered
Maintain oxygen tank
Complete monthly Center inspections
Assist with weekly Center inspections
Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag
Maintain daily temperature checks on the refrigerator containing medications
Work with the audiologist to complete and track required hearing screenings
Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center
Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc.
Maintain confidentiality of patients and staff at all times
Communicate with the Center Director on all nursing/medical needs
Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards
Promote continuity, consistency, and expediency of care to patients and families
Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures
Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety
Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred
Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant
May assist with CPR training for all staff, if certified as an instructor
May assist with loading/unloading vans
Assist with light housekeeping duties
Other duties as assigned
Minimum requirements
Must be a graduate of an accredited school or vocational nursing
Must be (currently) licensed in the state of Arkansas
Five (5) years of experience in Early Childhood Education or children with special needs preferred
Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry
Pass a drug screen (upon hire, annually, and/or randomly)
Ability to communicate effectively with co-workers and supervisors
Ability to work with children
Ability to handle multiple tasks in a very busy environment
Ability to carry out instructions
Ability to clean efficiently and timely
Ability to lift up to 50 lbs
Ability to bend, stoop, stand, walk, pull, and reach for several hours per day
Ability to demonstrate basic computer skills
Patient Care Coordinator Cardiac/Tele/Med Surg
Patient care coordinator job in Conway, AR
The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to
The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts.
SAFETY SENSITIVE POSITION
This position is designated as a "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
patients/customers which Conway Regional is responsible for in providing and
supporting the delivery of health care related services.
teamwork through effective collaboration efforts.
Qualifications
* Registered Nurse with current, active Arkansas license
* BSN preferred.
* Certification preferred.
* At least 2 years of medical surgical nursing, or middle management, experience preferred.
* Proof of high school or equivalent or higher education
* Basic keyboarding skills preferred.
Auto-ApplyPatient Care Coordinator (PCC)
Patient care coordinator job in Hot Springs Village, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
Front Desk Coordinator - Little Rock, AR
Patient care coordinator job in Little Rock, AR
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part time: Monday, Friday & Saturday * Must be willing to work Monday, Friday & most Saturdays *
Holiday Pay
Competitive Pay $16/hr - $18/hr with lucrative BONUSES
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyRegistered Nurse - Patient Care Coordinator
Patient care coordinator job in Hope, AR
Pafford Medical Services is now accepting applications for a dedicated and experienced Registered Nurse to join our Patient Care Team. As an RN , you will play a vital role in providing remote medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance
and coordinate appropriate medical care.
In this hybrid clinical/telehealth setting, you will be responsible for ensuring accurate and efficient triage, evaluating symptoms,
providing appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively,
remain calm under pressure and make critical decisions will be essential in delivering high-quality patient care.
Duties and responsibilities
Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients.
Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinate care for out-of-hospital patients.
Communicate with pre hospital providers to ensure compliance with patient refusals.
Provide patient follow-up for patients after ambulance transport or on scene treatment.
Coordinate care with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies.
Communicate with patients and patient families during and following EMS response.
Follow pre-determined treatment protocols and guidelines in a multi-state response area.
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
Provide patient care in an urgent care/clinical environment.
Administer medications and assist providers with patient procedures.
Accurately complete patient documentation on electronic health record.
12 hour shifts to include weekends, holidays and special occasions. Our department is open 24 hours a day
Qualifications:
A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for.
Excellent communication and interpersonal skills to provide clear communications.
Ability to work in a team environment with all levels of health care professionals.
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations.
A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas.
Understanding of different areas of health care and the ability to coordinate care for our patient's needs.
A strong understanding of risk management initiatives.
Physical Requirements:
Ability to perform the essential job functions safely and successfully.
Ability to maintain regular, punctual attendance.
The employee may occasionally be required to lift products or assist patients with decreased mobility.
Must possess visual acuity to prepare and analyze data and figures accurately.
Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion.
Must be able to talk, listen and communicate clearly.
Ability to make timely and well-informed decisions.
Must be proficient using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software.
Education and Experience Requirements:
Registered nurse with the ability to practice in Arkansas
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
Emergency Department experience preferred.
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
NOTE:
The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to bean exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.
Coordinator - Patient Support Services
Patient care coordinator job in Springdale, AR
with working hours of Monday-Friday 8-4:30.
Position Description: Assist and coordinate clinical initiatives for Patient Support Services (PSS). Provides support and establishes framework for training new staff, EMR learning, cross functional projects, and any other initiatives related to clinical excellence.
Minimum Qualifications: Minimum 2 years of experience in hospice or related field. Able to create workflows and implement processes. Knowledge of a variety of databases and able to teach to their functionality. Able to work collaboratively with other departments and consider their operations when implementing change.
SPECIFIC DUTIES AND POSITION REQUIREMENTS
Responsible for developing and executing EMR training, acting as a subject matter expert (SME) for all teams within PSS. This includes utilization, best practices, standards, functionality, etc.
Coordinate new hire training calendars including assigning preceptor(s) for field training, setting schedule for shadowing other disciplines, collaborating with Educator to schedule Meaningful Visit training & re-training, etc.
Oversees daily/weekly scheduling of employees within the department of PSS, including on-call.
Works with community partners and Educator to coordinate continuing education opportunities and ensure training books and materials are current and relevant to PSS needs, communicating changes to preceptors as needed.
Serves as an ongoing coach for preceptors.
Provides quality analysis of current services through chart audits, reports, and knowledge of best practices.
Develops training materials and follow-up for quality assurance on policy, process, and practice changes.
Collaborates with Director of Patient Support Services to ensure oversight of all bereavement services and tasks.
Serves as backup for payroll tasks related to management of timekeeping, mileage, etc.
Makes recommendations on staffing needs, employee hires, transfers, and similar actions.
Maintains collaborative relationships with other departments - notably business development, billing, IP/OP clinical services - to ensure the ongoing delivery of quality care.
Represents Circle of Life and actively participates in community events.
Demonstrates compassion, empathy, and patience when interacting with patients, families, co-workers, and members of the public.
Represents Circle of Life to the community in a positive manner.
Demonstrates flexibility, versatility and a positive attitude in integrating additional duties.
Performs other duties as assigned.
Patient Service Coordinator
Patient care coordinator job in Rogers, AR
Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays.
The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail.
Education:
High School Diploma. Associates degree preferred
Licensure & Certification:
2 Years of experience in health care. Prosthetic/Orthotic care setting preferred.
Experience:
Healthcare office support experience
High volume administrative processing experience preferred
Experience with Insurance verification processing preferred
Other Qualifications:
Knowledge of Microsoft Office software and general typing skills.
Experience with Microsoft Excel functions strongly preferred.
Demonstrates good communication, negotiation, and customer service skills.
Ability to index clinical referral documentation into the document storage computerized system.
General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information.
Essential Job Functions / Responsibilities
Entering data into the patient medical record in a timely and accurate manner.
Ensure that any changes in patient information are entered timely and accurately into the patient medical record.
Generate and process patient documentation in a timely and accurate fashion.
Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.).
Communicate with referral sources to obtain prescriptions as required.
Answer clinic phones and direct calls to staff as needed.
Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner.
Maintain professional relationships with insurance payer sources and referral sources.
Schedule initial evaluation and follow-up appointments for patients.
Coordinate practitioner schedules to meet patient needs.
Complete service estimates in an accurate and timely manner.
Collect co-pay amounts from patients as applicable per payor source.
Initiate the development of patient payment plans / financial counseling support as needed.
Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings.
Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.
Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator
Maintains the confidentiality of patient and organization information at all times.
Auto-ApplyLicensed Paramedic- Patient Care Coordinator
Patient care coordinator job in Hope, AR
Pafford Medical Services is now accepting applications for a dedicated and experienced Licensed Paramedic to join our Patient Care Team. As a Paramedic, you will play a vital role in providing remote medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance, and coordinate appropriate medical care.
In this hybrid clinical/telehealth setting, you will be responsible for ensuring accurate and efficient triage, evaluating symptoms, and providing appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively, remain calm under pressure, and make critical decisions will be essential in delivering high quality patient care.
Duties and responsibilities
Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients.
Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinate care for out-of-hospital patients.
Communicate with pre hospital providers to ensure compliance with patient refusals.
Provide patient follow-up for patients after ambulance transport or on scene treatment.
Coordinate care with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies.
Communicate with patients and patient families during and following EMS response.
Follow pre-determined treatment protocols and guidelines in a multi-state response area.
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
Provide patient care in an urgent care/clinical environment.
Administer medications and assist providers with patient procedures.
Accurately complete patient documentation on electronic health record.
12 hour shifts to include weekends, holidays and special occasions. Our department is open 24 hours a day
Qualifications:
A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for.
Excellent communication and interpersonal skills to provide clear communications.
Ability to work in a team environment with all levels of health care professionals.
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations.
A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas.
Understanding of different areas of health care and the ability to coordinate care for our patient's needs.
A strong understanding of risk management initiatives.
Physical Requirements:
Ability to perform the essential job functions safely and successfully.
Ability to maintain regular, punctual attendance.
The employee may occasionally be required to lift products or assist patients with decreased mobility.
Must possess visual acuity to prepare and analyze data and figures accurately.
Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion.
Must be able to talk, listen and communicate clearly.
Ability to make timely and well-informed decisions.
Must be proficient using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software.
Education and Experience Requirements:
Valid Arkansas Paramedic License
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
NOTE:
The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to bean exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.