Patient care coordinator jobs in Arkansas - 194 jobs

Job Description The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources. The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients. Summary of essential job function Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified) Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts Attend and actively participate in job-related functions Represents the program to parents/guardians, visitors, and the public in a positive way May assist with training new employees Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Patient Care Coordinator Promote Center growth with the overall goal being enrolled to the capacity of the Center Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician Schedule initial developmental screening process with Optum (or other approved vendor) Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday Maintain potential patient charts from inquiry to enrollment Search by the patients' names before creating a new profile, they may already be in the system Ensure all profile information is accurate and up-to-date on all new patients Update Patient Frequency for therapy immediately when the new prescription to treat is received Close out customers when switching from contingency to EIDT Check inbox daily (for example: looking for evaluation notification to update DMS-640) Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician) Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc. Maintain an adequate list of community resources and ensure patients and families stay informed of their options Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community Comfortable speaking with physicians, potential referral sources, and other community members Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk May assist the Center Director with social media content Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center Obtain prescribing information from the parent/guardian, physician, or pharmacy Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form Include a printout of all possible side effects for all medications Monitor patients for drug reactions, documenting appropriately Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP) Notify parents/guardians when medications need to be refilled Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience If necessary, contact the primary care physician for recommendations Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings) Develop a medication management plan for all patients with prescribed medication that may be administered at the Center Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center. Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review. Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review. Maintain patient emergency information and employee emergency information, updating a minimum of annually Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients Request any orders from the patients' primary care physician, or specialist, as needed by the Center Advocate for referrals to outside specialists and other health personnel as needed Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form Assist with New Employee Orientation Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential) Complete nursing supply order by the 3rd week of the month when medical equipment/supplies need to be ordered and stock when delivered Maintain oxygen tank Complete monthly Center inspections Assist with weekly Center inspections Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag Maintain daily temperature checks on the refrigerator containing medications Work with the audiologist to complete and track required hearing screenings Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc. Maintain confidentiality of patients and staff at all times Communicate with the Center Director on all nursing/medical needs Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards Promote continuity, consistency, and expediency of care to patients and families Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Minimum requirements Must be a graduate of an accredited school or vocational nursing Must be (currently) licensed in the state of Arkansas Five (5) years of experience in Early Childhood Education or children with special needs preferred Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry Pass a drug screen (upon hire, annually, and/or randomly) Ability to communicate effectively with co-workers and supervisors Ability to work with children Ability to handle multiple tasks in a very busy environment Ability to carry out instructions Ability to clean efficiently and timely Ability to lift up to 50 lbs Ability to bend, stoop, stand, walk, pull, and reach for several hours per day Ability to demonstrate basic computer skills

The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts. SAFETY SENSITIVE POSITION This position is designated as a "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery of health care related services. teamwork through effective collaboration efforts. Qualifications * Registered Nurse with current, active Arkansas license * BSN preferred. * Certification preferred. * At least 2 years of medical surgical nursing, or middle management, experience preferred. * Proof of high school or equivalent or higher education * Basic keyboarding skills preferred.

Sound Advice Hearing Doctors, part of AudioNova 3522 E. Race Ave. Searcy, AR 72143 Current pay: $15.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage * 401K with a Company Match * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

Sound Advice Hearing Doctors, part of AudioNova 3522 E. Race Ave. Searcy, AR 72143 Current pay: $15.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: Medical, Dental, Vision Coverage 401K with a Company Match FREE hearing aids to all employees and discounts for qualified family members PTO and Holiday Time No Nights or Weekends! Legal Shield and Identity Theft Protection 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: Greet patients with a positive and professional attitude Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic Collect patient intake forms and maintain patient files/notes Schedule/Confirm patient appointments Complete benefit checks and authorization for each patients' insurance Provide first level support to patients, answer questions, check patients in/out, and collect and process payments Process repairs under the direct supervision of a licensed Hearing Care Professional Prepare bank deposits and submit daily reports to finance General sales knowledge for accessories and any patient support Process patient orders, receive all orders and verify pick up, input information into system Clean and maintain equipment and instruments Submit equipment and facility requests General office duties, including cleaning Manage inventory, order/monitor stock, and submit supply orders as needed Assist with event planning and logistics for at least 1 community outreach event per month Education: High School Diploma or equivalent Associates degree, preferred Industry/Product Knowledge Required: Prior experience/knowledge with hearing aids is a plus Skills/Abilities: Professional verbal and written communication Strong relationship building skills with patients, physicians, clinical staff Experience with Microsoft Office and Outlook Knowledge of HIPAA regulations EMR/EHR experience a plus Work Experience: 2+ years in a health care environment is preferred Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC

Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Springdale, AR Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

About Healthy Connections Healthy Connections is a Federally-Qualified Health Center providing medical, dental, and behavioral health services to communities across Western and Central Arkansas for more than 25 years. Guided by our pillars of Community, Compassion, and Excellence, we focus on access, quality, and patient-centered care. Our dental teams play a critical role in ensuring patients receive timely, coordinated oral healthcare in a welcoming, professional environment. Position Overview Healthy Connections is seeking a Dental Patient Care Coordinator (PCC) to join the front office team at our Hot Springs Dental Clinic. This role is essential to daily dental operations, serving as the first and last point of contact for patients while supporting efficient clinic flow, accurate documentation, and a positive patient experience. The Dental Patient Care Coordinator is responsible for patient check-in and check-out, appointment scheduling, insurance verification, payment processing, and coordination with dental providers and staff. This is a fast-paced, patient-facing role that requires strong organizational skills, attention to detail, and the ability to manage multiple priorities throughout the day. Complete training is provided, and experience in dental or healthcare front-office settings is strongly preferred. Opportunities for growth are available for individuals who demonstrate reliability, initiative, and strong performance. Key Responsibilities Patient Relations * Serve as the primary point of contact for patients upon arrival and for walk-in traffic. * Ensure required documentation is complete and accurate for each visit. * Copy and maintain current insurance information in electronic and paper records. * Check patients out following visits, collect payments, and schedule follow-up appointments according to patient and provider preferences. * Maintain accurate check-out times and communicate patient readiness to providers. * Support a positive, professional patient experience at every interaction. Administrative & Front Office Support * Optimize schedule flow by checking in patients and entering demographic information promptly and accurately. * Verify insurance coverage, including Medicaid eligibility, prior to services being rendered. * Manage appointment scheduling, demographic verification, prescription refill assistance, and medical record requests as needed. * Handle cash, checks, and payment transactions and complete daily reconciliation reports. * Maintain adequate front office staffing during peak times to support patient volume and provider schedules. * Maintain inventory of front office supplies and ensure a clean, organized reception area. Team Support & Collaboration * Participate in meetings, trainings, and in-services provided by the Center. * Support Patient-Centered Medical Home (PCMH), Meaningful Use, and other organizational initiatives. * Collaborate with dental providers, hygienists, and support staff to maintain efficient clinic operations. * Develop positive working relationships with other departments and community partners. Qualifications * High school diploma or equivalent required. * Bilingual (Spanish) skills preferred but not required. * Working knowledge of Microsoft Office and electronic practice management systems. * Strong organizational, communication, and customer service skills. * Ability to prioritize tasks, manage time effectively, and problem-solve independently. * Ability to maintain confidentiality and professionalism at all times. * Ability to establish and maintain respectful working relationships with patients and staff. * Willingness to travel to other locations or meetings as needed. Work Schedule & Conditions * Full-time position; minimum of 40 hours per week. * Fast-paced dental clinic environment with frequent interruptions and patient interaction. * Requires standing, walking, bending, reaching, and lifting up to 50 pounds as needed. * OSHA high-risk position with required safety, infection control, and blood-borne pathogen training. Benefits * Competitive hourly pay. * Comprehensive benefits package including health, dental, and life insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. * Discounted medical and dental services for employees. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all required information and send it to: U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, Fax: ************** or email at ***********************. Ready to Apply? If you're interested in this position, fill out the form on this page to get started.

We are seeking an ELL coordinator to oversee English Language Learner and Migrant Education Programs, Title III, as well as the liaison for McKinney-Vento and Foster Care students. ELL Coordinator Program and curriculum management: Develop, implement, and evaluate ELL curricula and instructional services. Select and manage instructional materials, supplies, and technology. Ensure program activities and components meet student needs and comply with district and state guidelines. Teacher and staff support: Provide training, orientation, and ongoing professional development for teachers. Observe teachers and provide feedback and coaching. Facilitate staff meetings to share best practices and problem-solve. Assist with the recruitment and hiring of qualified ESOL teachers. Student assessment and progress: Coordinate and administer student diagnostic testing and placement assessments. Maintain student data and track progress to inform instruction and program improvement. Evaluate the effectiveness of programs based on student data. Administrative and compliance tasks: Manage program budgets and grants. Ensure compliance with state and federal regulations. Coordinate the translation of program materials. Maintain program records and documentation. Family and community engagement: Act as a liaison between the school, students' families, and the community. Organize parent engagement workshops and initiatives. Provide support for families with special needs or circumstances. MEP Coordinator Responsibilities Needs Assessment and Services: Assesses the specific educational needs of migrant students (e.g., due to interrupted schooling or mobility) and coordinates services to address them. Liaison Services: Acts as a liaison between migrant families, the school district, and community agencies, often providing interpretation and translation services. Program Management: Manages and coordinates supplemental educational activities, which may include a summer education program. Data and Reporting: Collects data and reports on the academic progress and needs of migrant students to the state. Title III Coordinator Responsibilities Grant Management: Prepares and manages the Title III grant application and budget, ensuring all expenditures are allowable and properly tracked. Funding Allocation: Works with school administration to allocate funds and resources effectively to support EL programs and staff development. Fiscal and Programmatic Compliance: Ensures all program operations comply with federal Title III regulations and reporting requirements. Oversight of Supplemental Programs: Oversees the implementation of supplemental language instruction educational programs and activities funded by the grant. Accountability: Collects and analyzes data to ensure the LEA is meeting Title III annual measurable achievement objectives (AMAOs) and reporting on student progress. McKinney-Vento liaison Enrollment: Ensures immediate enrollment and full access to school, even without required documentation, and helps with school selection and credit transfers. Services: Provides or refers families to needed educational services, such as tutoring, after-school programs, and supplies. Support: Assists with transportation, helps secure necessary documents, and provides referrals for other community services like health care and housing. Dispute mediation: Mediates disputes between families and school staff regarding enrollment and other barriers. Foster care liaison Coordination: Acts as a bridge between the child welfare agency and the school to ensure the child's educational needs are met. Academic support: Helps the student maintain academic progress, enroll in classes, and participate in extracurricular activities. Stability: Works to maintain the student's school placement and minimize disruptions due to placement changes. Resource connection: Assists with the transfer of credits and provides information on campus-specific programs.

Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays. The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail. Education: High School Diploma. Associates degree preferred Licensure & Certification: 2 Years of experience in health care. Prosthetic/Orthotic care setting preferred. Experience: Healthcare office support experience High volume administrative processing experience preferred Experience with Insurance verification processing preferred Other Qualifications: Knowledge of Microsoft Office software and general typing skills. Experience with Microsoft Excel functions strongly preferred. Demonstrates good communication, negotiation, and customer service skills. Ability to index clinical referral documentation into the document storage computerized system. General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information. Essential Job Functions / Responsibilities Entering data into the patient medical record in a timely and accurate manner. Ensure that any changes in patient information are entered timely and accurately into the patient medical record. Generate and process patient documentation in a timely and accurate fashion. Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.). Communicate with referral sources to obtain prescriptions as required. Answer clinic phones and direct calls to staff as needed. Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner. Maintain professional relationships with insurance payer sources and referral sources. Schedule initial evaluation and follow-up appointments for patients. Coordinate practitioner schedules to meet patient needs. Complete service estimates in an accurate and timely manner. Collect co-pay amounts from patients as applicable per payor source. Initiate the development of patient payment plans / financial counseling support as needed. Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings. Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator Maintains the confidentiality of patient and organization information at all times.

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/21/2026 Type of Position:Clinical Staff - Nursing Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | WISL Neonatal ICU IP C Department's Website: Summary of Job Duties:The Patient Services Coordinator I will support clinic operations by coordinating patient services, managing medical records, and assisting clinical staff in an outpatient women's health setting. They act as a frontline ambassador-greeting patients, answering phones, scheduling appointments, and ensuring smooth communication across departments. This role requires strong computer skills and data entry accuracy, along with the ability to communicate effectively with staff, patients, and families. Qualifications: Minimum Qualifications (Essential for the job - the applicant must possess at the time of hire) : Education, general: High School, GED or formal educational equivalent Special knowledge, abilities and skills: Ability to follow oral instructions, read and write. Ability to communicate with staff, patient/families following Guest CARE guidelines Preferred Qualifications (Non-essential for the job -the applicant may possess at the time of hire) : Experience, amount (in years) and type: One or more year(s) of clerical experience At least 6-months' experience with computers and/or electronic records Licenses, certificates, or registration: Certification as a nursing assistant or military corpsman Additional Information: Responsibilities: Adheres to UAMS guest relation guidelines. Uses line of authority when communicating information/problems involving patients/staff; communicates accurate and complete information; listens and initiates feedback to ensure effective communication; communicates any frustration in appropriate time, place and manner; and practices discretion (i.e., confidentiality) in information shared with patients and peers. Respects patient's privacy and confidentiality; treats patients and visitors with care, compassion and dignity; promotes positive image of UAMS; assists other staff members in completing job assignments; is cooperative and pleasant to coworkers; and responds to coworkers' needs. Assumes responsibility for personal safety by using proper body mechanics, universal precautions and proper handling of hazardous materials; and responds in emergency situations. Provides input on safety issues. Intervenes in unsafe situations by taking action; and documents in PSN system. Notifies appropriate staff members of problems requiring prompt intervention; identifies and reports areas where cost effectiveness can be implemented within the department; and utilizes department supplies, equipment and services appropriately. Ensures continuing department performance assessment and process improvement; and creates work processes to enhance customer satisfaction and reduce waste. Communicates Constructively and Informatively: uses chain of command when communicating; communicates accurate, clear and complete information per standard; listens and initiates feedback to ensure effective communication; demonstrates good judgment in information shared with patients and peers; manages incoming and outgoing calls per Department and UAMS policies; uses care scripts as indicated; relays phone messages accurately and promptly; communicates effectively with the internal and external customers and with the public. Identifies Problems, Quality and Patient Issues: utilizes proper chain of command for problem solving; refers related patient care issues/problems to Registered Nurse (RN)/Clinical Services Manager (CSM) promptly. Acquires initial and ongoing Competencies needed for specific role; achieves competencies to manage new/modified procedures and equipment promptly; completes initial orientation and ongoing unit competencies per standards; maintains and incorporates into practice up-to-date knowledge regarding policies and procedures involved in job responsibilities. Manages Patient Information (Computerized or Paper): obtains needed information and corrects discrepancies in document; researches records to obtain information and compiles data for reports; establishes and updates document files; determines patient's discharge status and communicates to RN; Checks: Progress notes for signature, death note by MD and RN, MD discharge note, “Do Not Resuscitate (DNR)” order for attending MD and DNR; verifies patient information; determines the attending physician and the resident physician at discharge; arranges discharge patient records correctly; maintains medical records and bedside charts each shift; transcribes and initiates eChart order entry and faxes; utilizes EPF to view Advance directive and Consents. Provides Clerical Support in an Efficient, Effective Manner: copies documents with patients' consent as required; maintains unit patient and transport log; maintains unit kardex; contacts additional staff when requested; assists CSM or Charge Nurse by: making copies, obtaining CSM mail, distributing unit mail, checking/scheduling/maintaining communication book and memo board, and relaying messages; performs other duties as assigned promptly and accurately; orders unit: patient supplies as requested and per unit policies; obtains patient protocols, education material, patient appointments and MD call schedule as requested. Excels in Computer and Technical Skills: troubleshoots computers and clerical equipment effectively; acts as resource to team members for use of computer and clerical equipment. Demonstrates Awareness of Cost of Clinical Programs: Suggests to the CSM possible measures to achieve cost containment; utilizes supplies and equipment judiciously; maintains close inventory control to reduce costs; maintains accurate charge records. Follows the Plan of Care for Patients Using a Multidisciplinary Approach: communicates effectively with team members to facilitate patient care; verbalizes understanding of patients' plan of care. Assists with Maintaining Patient/Unit Organization: coordinates patient transport for diagnostic procedures, treatment and discharge; obtains patient equipment and supplies; obtains needed patient information for all team members; assists with maintaining clean and clutter-free environment. Assists RN and/or Patient Care Technician (PCT) with ADL/Personal Care; grooming/oral hygiene and comfort measures; patient activity (ambulation, up in chair, turn and position); assists with bathing/showering; changes bed linens; Nutrition: delivers snacks, menus and meals; assists with meals. Assists RN and PCT with Appropriate Monitoring Skills: V/S, I/O, weights, patient transport, patient turning, OOB; monitors safety precautions; functions as sitter when assigned, relieves sitters for breaks. Interacts with, and assists, the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality when necessary. Demonstrates positive working relationships with co-workers, management team, and ancillary departments; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders, as needed, with exceptional customer service. Other duties as assigned. Salary Information: commensurate with education and experience Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity:Reaching, Repetitive Motion, Sitting, Standing, Walking Frequent Physical Activity:Feeling, Grasping, Hearing, Lifting, Manipulate items with fingers, including keyboarding, Pulling, Pushing, Reaching, Repetitive Motion, Sharps, Sitting, Standing, Stooping, Talking, Walking Occasional Physical Activity:Balancing, Kneeling Benefits Eligible:Yes

Pafford Medical Services is now accepting applications for a dedicated and experienced Licensed Paramedic to join our Patient Care Team. As a Paramedic, you will play a vital role in providing medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance, and coordinate appropriate medical care. In this hybrid clinical/telehealth setting located in Hope, Arkansas, you will ensure accurate and efficient triage, evaluate symptoms, and provide appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively, remain calm under pressure, and make critical decisions will be essential in delivering high-quality patient care. Duties and responsibilities Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients. Receive voice and video communications from paramedics, emergency medical technicians, and providers to coordinate care for out-of-hospital patients. Communicate with pre-hospital providers to ensure compliance with patient refusals. Provide patient follow-up after ambulance transport or on-scene treatments. Coordinate care with physicians, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities, and other community agencies. Communicate with patients and patient families during and following EMS response. Follow pre-determined treatment protocols and guidelines in a multi-state response area. Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities. Provide patient care in an urgent care/clinical environment. Administer medications and assist providers with patient procedures. Accurately complete patient documentation on eClinicalWorks. 12-hour shifts to include weekends, holidays, and special occasions. Our department is open 24 hours a day. Qualifications: A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for. Enthusiastic team member who possesses the ability to adapt to changes in workflow. Excellent communication and interpersonal skills to provide clear communication. Ability to work in a team environment with all levels of health care professionals. The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations. A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas. Understanding of different areas of health care and the ability to coordinate care for our patient's needs. A strong understanding of risk management initiatives. Physical Requirements: Ability to perform the essential job functions safely and successfully. Ability to maintain regular, punctual attendance. The employee may occasionally be required to lift products or assist patients with decreased mobility. Must possess visual acuity to prepare and analyze data and figures accurately. Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertions. Must be able to talk, listen, and communicate clearly. Ability to make timely and well-informed decisions. Must be proficient in using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software. Education and Experience Requirements: Valid Arkansas Paramedic License Critical Care or pre-hospital EMS experience (Minimum of 3 years) BLS Healthcare Provider ACLS (can be obtained through Pafford education) 12 lead interpretation NOTE: The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to be an exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.

Full-and Part-Time Employee Benefits Medical, Dental, and Vision Insurance Company paid life insurance policy up to $15,000 FSA and FSA Dependent care Supplemental Insurance such as Short-term disability, Long-Term disability, etc. 401(k) retirement plan with company match Paid time off (PTO) program to total up to 208 hours a year Tuition and certification reimbursement for qualified employees Employee Assistance Program (EAP). Free parking at all locations. Mileage reimbursement for company travel. Compensation Arkansas Hospice offers competitive wages and base our pay rates off each candidate's years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate. POSITION SUMMARY The Patient Care Coordinator supervises assigned team members and coordinates their daily activities including coordination of interdisciplinary plan of care, assignment of patients/families to nursing staff, ensuring provision of appropriate interventions and support for the patient/family/caregiver by identifying their physical, psychological, social, economic and spiritual needs, and participating as an interdisciplinary team leader. QUALIFICATIONS Education: Graduation from an accredited school of nursing; Bachelor of Science in Nursing (BSN) preferred. Licensure: Licensed as a Registered Nurse (RN) in Arkansas Experience: Minimum of three years nursing experience in a hospital, home health agency, hospice, or related program. One-year supervisory experience preferred. Additional Requirements: Valid Arkansas driver's license, personal automobile, auto insurance required. May be required to work flexible hours. PRIMARY RESPONSIBILITIES Supervises assigned team members and coordinates their daily activities. Completes performance evaluations for all assigned staff members on a timely basis. Makes patient care assignments to appropriate team members, including RNs, LPNs, CNAs, Social Workers and Chaplains. Ensures Supervisory Aide Visits are made at least every 14 days by an RN. Maintains up to date census within assigned team in computer and distributes to all departments/employees with a need to know. Communicates with billing department as needed. Ensures IDG team member's caseload is covered during times of absence. May also serve as supervisor, when assigned, for an additional team in time of another coordinator's absence. Assists in the coordination, development and revision of the patient's Plan of Care as needed. Upon referral and request, obtains data on physical, psychological, social, and spiritual factors that may influence patient/family health status and needs. Promotes effective written and verbal communication with patients, families, Interdisciplinary Team members, and other health care providers. Initiates communication with attending physician and other community resources to report changes and coordinate optimal care and use of resources for assigned patients/families. Maintains up-to-date patient records so that problems, interventions, and goals are accurately and clearly stated and changes are reflected as they occur. Promotes education on hospice and hospice care for patients, families, other team members. Teaches families and caregivers appropriate techniques for providing patient care. Uses equipment and supplies effectively and efficiently. Orders supplies, medications, and equipment as needed. Facilitates interdisciplinary team meetings, case conferences and other care planning meetings. Maintains IDT records as assigned. Coordinates medical/nursing student's rotation through Arkansas Hospice, Inc . Serves as a point of contact for university instructors as assigned. Supervises CNAs/RNs/LPNs per state health and federal regulations and Arkansas Hospice policy. Participates actively in Quality Improvement Program. Ensures assigned team members are charting accurately and in accordance with Arkansas Hospice, Inc. policies and procedures. Serves on clinical committees as assigned or requested. Participates in community programs for the purpose of providing education and information about Arkansas Hospice, Inc. services to the community. Rotates clinical administrative on-call to coordinate 24-hour support to direct care on call staff. Communicates with Area Manager as needed to keep him/her informed of any questions/concerns in the office. Acts as RN in charge of office in absence of Area Manager as assigned. In this instance, reports directly to Program Director or VP of Clinical Services/Designee. Assists with new employee orientation. Coordinates orientation schedule with other team members and serves as a mentor to new staff. Implements a system of ongoing evaluation of staff and patient care. Ensures adequate staffing is maintained: Participates in the selection and assignment of staff. Conducts interviews for clinical staff positions as needed. Recommends hiring, retention, and termination of personnel to the Area Manager Maintains strict confidentiality at all times. 26. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation. 27. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision. 28. Adheres to all organizational and departmental policies and procedures. 29. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work. 30. Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate. 31. Performs other duties as assigned. OFF SITE LOCATIONS: Coordinates referrals and admissions Maintains referral log COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. 1. Knowledge of palliative care with emphasis on symptom control associated with terminal illness and a working knowledge of oncology. 2. Knowledge of the holistic approach toward patient care and the nursing process as it applies to hospice patients and families. 3. Knowledge and acceptance of hospice philosophy and principles of care. 4. Skill in organizing and prioritizing workloads to meet deadlines. 5. Ability to recognize both positive and negative aspects of death and grief. 6. Ability to effectively supervise the work of assigned staff. 7. Ability to communicate effectively both orally and in writing. 8. Ability to communicate effectively with co-workers and other customers. 9. Ability to follow basic safety policies and procedures. 10. Ability to use good judgment and to maintain confidentiality of information. 11. Ability to work as a team player. 12. Ability to demonstrate tact, resourcefulness, patience and dedication. 13. Ability to accept direction and adhere to policies and procedures. 14. Ability to work in a fast-paced environment. This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine #IND123

The Patient Care Coordinator will oversee all aspects of coordinating enrollment and acquiring approval for treatment. The PCC will monitor all aspects of new patient care and all required documentation. The PCC will also drive enrollment and attendance through marketing efforts and securing new referral sources. The Center Nurse is a licensed professional nurse certified with the Arkansas State Board of Nursing. The nurse will collaborate with the Center Director, primary care physicians, therapists and other personnel regarding medical needs of patients. Summary of essential job function Follow Arkids Pediatric Day Centers' Employee Handbook, Management Policies and Procedures Manual, and Medical Policies & Procedures Manual Ensure all policies and procedures are implemented by all staff members, maintaining compliance at all times with all regulations determined by regulatory agencies Maintain standards set forth by Arkansas Minimum Licensing, Division of Provider Services and Quality Assurance (DPSQA), Medicaid, Arkansas Department of Health, EQHealth (or other gatekeeper to Medicaid), and all other regulatory agencies Update their sections of the Administrative Meeting Agenda and submits it to the Center Director the day before the scheduled meeting (unless otherwise specified) Maintain open communication with parents/guardians, families, visitors, all Arkids Pediatric Day Centers' personnel, and outside contacts Attend and actively participate in job-related functions Represents the program to parents/guardians, visitors, and the public in a positive way May assist with training new employees Will assist with covering lunch breaks (e.g. classroom staff) or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Patient Care Coordinator Promote Center growth with the overall goal being enrolled to the capacity of the Center Follow up on inquiries for potential patients and submitting the initial referral to the Primary Care Physician (PCP) within 24 hours of receipt Schedule evaluations for potential patients and receive completed evaluations and treatment plans from therapists Submit DMS-640 to patient's PCP within 24 hours after evaluations are completed Ensure copies of the evaluations and treatment plans are forwarded to the parents/guardians and referring Primary Care Physician Schedule initial developmental screening process with Optum (or other approved vendor) Complete the intake process for enrollment into the Center, including reviewing the Parent/Guardian Handbook with the parent/guardian and completing all required enrollment paperwork Maintain the Enrollment Tracker on all patients in the enrollment process and submit the tracker to Center Director, and other designated staff, by the end of the day every Friday Maintain potential patient charts from inquiry to enrollment Search by the patients' names before creating a new profile, they may already be in the system Ensure all profile information is accurate and up-to-date on all new patients Update Patient Frequency for therapy immediately when the new prescription to treat is received Close out customers when switching from contingency to EIDT Check inbox daily (for example: looking for evaluation notification to update DMS-640) Promote daily attendance: the overall daily goal is to be at building capacity but at minimum an average of 85% of patients enrolled in attendance Assist the Administrative Assistant with monitoring daily attendance and investigate patient absences Ensure that all measures are exhausted when following up on attendance (ex. phone calls, home visits, letters, contact with the Primary Care Physician) Report on patients with excessive absences, along with follow-up efforts, during the weekly Administrative Meetings Make home visits (with other staff) as needed for various problems such as patient absences, assessment for environmental risk, to obtain required documentation, signatures, etc. Maintain an adequate list of community resources and ensure patients and families stay informed of their options Assist families with social service forms/paperwork, such as Medicaid, TEFRA, or SSI applications Initiate weekly marketing visits and report on outcomes during the weekly Administrative Meeting Initiate and maintain relationships with various businesses, professional, social, charitable, public, and private organizations, and doctors' offices to promote Arkids' services to the community Comfortable speaking with physicians, potential referral sources, and other community members Keep in contact with DCFS, as necessary, to monitor on-going services to patients and families at risk May assist the Center Director with social media content Maintain organized and updated lists of scheduled and PRN medications for each patient receiving medications at the Center Obtain prescribing information from the parent/guardian, physician, or pharmacy Complete daily documentation of medications, including dosage, frequency, and route of medications given on the appropriate form Include a printout of all possible side effects for all medications Monitor patients for drug reactions, documenting appropriately Report any adverse reactions to a medication or medication error in administration to the Center Director, Program Administrator, parent/guardian, and primary care physician (PCP) Notify parents/guardians when medications need to be refilled Ensure all medication, both prescription & over the counter, is double locked in the Center Nurse's office when unsupervised Examine patients in need of medical attention and respond accordingly, making sound decisions based on facts and experience If necessary, contact the primary care physician for recommendations Document illness or injury requiring medical attention and follow-up with parent/guardian, and PCP if needed, and document follow-up action taken Obtain discharge information for patients who have been absent from the Center due to hospitalization, prior to the child returning to the Center, to ensure proper care is given Complete a comprehensive nursing intake and gather medical information on all new patients enrolling in the Center, including a signed parent/guardian permission form for any over the counter (OTC) medications Complete a comprehensive nursing evaluation, including the prescribed number of nursing units needed per day and the PCP signature, whenever billable nursing services are needed (e.g. tube feedings) Develop a medication management plan for all patients with prescribed medication that may be administered at the Center Return any unused or out-of-date medications to the parents/guardians. If medication is not picked up by the parent/guardian, it will be disposed of according to recommendations of the US Food & Drug Administration. Two staff members should accompany the medication to any local drop offs & documentation of disposed medications will be kept at the Center. Review patient immunization records prior to enrollment & track immunization records on an internal spreadsheet, highlights due dates, noting those potentially out of compliance. Document communication with parents/guardians on the nursing notes and on the Parent/Guardian Communication Form in the front of the immunization section in the patient chart a minimum of weekly. Email the Immunization Tracker to the Center Director a minimum of monthly to review. Maintain documentation of Incident/Accident Reports: Immediately communicate with Center Director, or designee, via email or face-to-face when incidents occur and notification to parents/guardians occur. Communication of all incidents will, at a minimum, be reported to the Center Director, or designee, by the end of the day. Turn in all Incident Reports to the Center Director by the end of the day of the Incident for review. Review will be evidenced by initials and date of review. Maintain patient emergency information and employee emergency information, updating a minimum of annually Maintain the Safety Data Sheet binder: update whenever new products are introduced into the Center, but at a minimum of quarterly Familiar with the following nursing duties: feeding tube (feeding, care and maintenance), catheters, breathing treatments, monitoring vital statistics (including diabetes sugar checks, insulin, blood draws, pulse ox), tracheostomy (suctioning and care), assisting ventilator-dependent patients Request any orders from the patients' primary care physician, or specialist, as needed by the Center Advocate for referrals to outside specialists and other health personnel as needed Maintain an updated list of allergies for each patient at the Center, updating every time a new patient starts with allergies, but a minimum of monthly, indicating a revision date at the bottom of the form Complete monthly fire and tornado drills and quarterly earthquake, bomb threat and crisis prevention drills, documenting on the appropriate form Assist with New Employee Orientation Review all medical records received and distribute to appropriate personnel, interpreting clinical data to identify patient risks (actual and potential) Complete nursing supply order by the 3 rd week of the month when medical equipment/supplies need to be ordered and stock when delivered Maintain oxygen tank Complete monthly Center inspections Assist with weekly Center inspections Maintain first aid kits in all locations of the Center and checks them monthly, initially the tag Maintain daily temperature checks on the refrigerator containing medications Work with the audiologist to complete and track required hearing screenings Ensure medical documentation is completed and in compliance with regulatory agencies and standards as established by the Center Ensure the nursing notes are charted on all tasks, follow-ups, conversations with parents/guardians, etc. Maintain confidentiality of patients and staff at all times Communicate with the Center Director on all nursing/medical needs Communicate with appropriate staff when children are being sent home and/or cannot return due to minimum licensing standards Promote continuity, consistency, and expediency of care to patients and families Serve as a resource for Center Staff in areas of primary health care, infection control, disease processes and emergency procedures Perform staff in-services, as needed, when recommended by the Center Director, on topics related to nursing/health/safety Complete all nursing notes and billing by the end of the shift on the day the event/incident/service occurred Assist with covering classroom staff lunch breaks or fill in for the Administrative Assistant May assist with CPR training for all staff, if certified as an instructor May assist with loading/unloading vans Assist with light housekeeping duties Other duties as assigned Minimum requirements Must be a graduate of an accredited school or vocational nursing Must be (currently) licensed in the state of Arkansas Five (5) years of experience in Early Childhood Education or children with special needs preferred Clear Criminal Record Check, Arkansas Child & Adult Maltreatment Regulatory Checks, FBI Regulatory Check, including National Sex Offender Registry Pass a drug screen (upon hire, annually, and/or randomly) Ability to communicate effectively with co-workers and supervisors Ability to work with children Ability to handle multiple tasks in a very busy environment Ability to carry out instructions Ability to clean efficiently and timely Ability to lift up to 50 lbs Ability to bend, stoop, stand, walk, pull, and reach for several hours per day Ability to demonstrate basic computer skills JOB CODE: Center Nurse/Patient Care Coordinator

Works collaboratively with physicians, staff and other health care professionals within his/her Conway Regional network, to provide care coordination across the health care continuum. Is an integral member of the health care team who works to ensure Conway Regional's patients are able to navigate through the health care continuum while improving the coordination of care and member/family experience. Coordinates a wide range of community-based and healthcare support services for members. Works with physicians, staff and other resources (including external to Conway Regional) in various settings to address specific quality improvement/performance improvement initiatives. Collaborates with Conway Regional's Population Health Care team on system-wide quality improvement/performance improvement initiatives. Qualifications * Medical Assistant experience or Licensed Practical Nurse with current, active license to practice in Arkansas preferred * Proof of high school or equivalent or higher education * Successful completion of Medication Administration Exam

Responsible for processing and managing information of patient records during referral intake and registration phase of patient care. Ensure quality and timely entry of information, with specific tasks of insurance verification, coordination of patient paperwork and collection of copays. The ideal candidate should have excellent communication, interpersonal, customer service and organizational skills. This position is the first person a patient sees when they enter our clinics. Treating our patients like family is what drives our organization. The ideal candidate should also have outstanding attention to detail. Education: High School Diploma. Associates degree preferred Licensure & Certification: 2 Years of experience in health care. Prosthetic/Orthotic care setting preferred. Experience: Healthcare office support experience High volume administrative processing experience preferred Experience with Insurance verification processing preferred Other Qualifications: Knowledge of Microsoft Office software and general typing skills. Experience with Microsoft Excel functions strongly preferred. Demonstrates good communication, negotiation, and customer service skills. Ability to index clinical referral documentation into the document storage computerized system. General Knowledge of clinical records to perform chart audits for needed patient information, referral and insurance information. Essential Job Functions / Responsibilities Entering data into the patient medical record in a timely and accurate manner. Ensure that any changes in patient information are entered timely and accurately into the patient medical record. Generate and process patient documentation in a timely and accurate fashion. Ensure the accuracy and completion of patient the patient medical record (i.e. demographics, insurance information, prescriptions, etc.). Communicate with referral sources to obtain prescriptions as required. Answer clinic phones and direct calls to staff as needed. Provide communication with insurance payer sources for verification of patient care authorization in an accurate and timely manner. Maintain professional relationships with insurance payer sources and referral sources. Schedule initial evaluation and follow-up appointments for patients. Coordinate practitioner schedules to meet patient needs. Complete service estimates in an accurate and timely manner. Collect co-pay amounts from patients as applicable per payor source. Initiate the development of patient payment plans / financial counseling support as needed. Generate the weekly billing and no-call / no-show reports for discussion at weekly WIP meetings. Demonstrate autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities. Processes tasks as assigned according to intake policies and direction of Financial/Office Oversight Coordinator Maintains the confidentiality of patient and organization information at all times.

Pafford Medical Services is now accepting applications for a dedicated and experienced Licensed Paramedic to join our Patient Care Team. As a Paramedic, you will play a vital role in providing remote medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance, and coordinate appropriate medical care. In this hybrid clinical/telehealth setting, you will be responsible for ensuring accurate and efficient triage, evaluating symptoms, and providing appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively, remain calm under pressure, and make critical decisions will be essential in delivering high quality patient care. Duties and responsibilities Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients. Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinate care for out-of-hospital patients. Communicate with pre hospital providers to ensure compliance with patient refusals. Provide patient follow-up for patients after ambulance transport or on scene treatment. Coordinate care with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies. Communicate with patients and patient families during and following EMS response. Follow pre-determined treatment protocols and guidelines in a multi-state response area. Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities Provide patient care in an urgent care/clinical environment. Administer medications and assist providers with patient procedures. Accurately complete patient documentation on electronic health record. 12 hour shifts to include weekends, holidays and special occasions. Our department is open 24 hours a day Qualifications: A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for. Excellent communication and interpersonal skills to provide clear communications. Ability to work in a team environment with all levels of health care professionals. The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations. A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas. Understanding of different areas of health care and the ability to coordinate care for our patient's needs. A strong understanding of risk management initiatives. Physical Requirements: Ability to perform the essential job functions safely and successfully. Ability to maintain regular, punctual attendance. The employee may occasionally be required to lift products or assist patients with decreased mobility. Must possess visual acuity to prepare and analyze data and figures accurately. Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion. Must be able to talk, listen and communicate clearly. Ability to make timely and well-informed decisions. Must be proficient using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software. Education and Experience Requirements: Valid Arkansas Paramedic License Critical Care or pre-hospital EMS experience (Minimum of 3 years) BLS Healthcare Provider ACLS (can be obtained through Pafford education) 12 lead interpretation NOTE: The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to bean exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.

About Healthy Connections Healthy Connections is a Federally-Qualified Health Center serving communities across Western and Central Arkansas for more than 25 years. Guided by our pillars of Community, Compassion, and Excellence, we provide integrated medical, dental, and behavioral health services focused on access, quality, and patient-centered care. Our teams play a critical role in ensuring patients receive timely, coordinated services that support better health outcomes. Position Overview Healthy Connections is seeking a Scheduling Specialist Nurse to join our clinical support team at the Mena Headquarters. This is a phone-based role that serves as a vital connection point between patients, providers, and clinical teams. The Scheduling Specialist Nurse supports provider nurses with medication refills, test results, Updox staff queues, prior authorizations, and appointment coordination while ensuring clear, professional communication at every interaction. This is not a new position, but it is an essential one within our care model. The work is steady and fast-moving, requiring strong organization, clinical awareness, and the ability to manage multiple priorities throughout the day. Healthy Connections provides complete training and onboarding to support success in the role, and experience with EMR systems, Updox, and clinical scheduling workflows is strongly preferred. For individuals who demonstrate initiative and strong performance, there is opportunity for professional growth within the organization. Key Responsibilities Patient Relations * Answer and return patient calls in a professional, courteous, and timely manner. * Identify patient concerns and chief complaints and route clinical calls appropriately. * Serve as a system navigator and primary point of contact for patients and families. * Provide patient education, self-management coaching, and care coordination support. * Assist with coordination of specialty services, behavioral health services, and 340B pharmacy program benefits. * Accurately enter and update patient information in the electronic medical record (EMR). * Maintain strict patient confidentiality and HIPAA compliance at all times. Clinical & Team Support * Assist provider nurses with medication refills, test results, Updox staff queues, and prior authorizations. * Participate in meetings, trainings, and quality improvement activities. * Support Patient-Centered Medical Home (PCMH), Meaningful Use, and other organizational initiatives. * Collaborate with clinical departments and community partners to support continuity of care. * Assist with patient calls and triage per established protocols. Administrative Responsibilities * Support scheduling workflows, prescription refill processes, and medical records management as needed. * Maintain required licensure and continuing education. * Ensure accurate documentation and adherence to organizational policies and procedures. * Help maintain an efficient, organized scheduling office environment. * Contribute to departmental and organizational performance goals. * Perform other duties as assigned to support clinic operations. Qualifications * Licensed Practical Nurse (LPN), Medical Assistant, or four years of supervised nursing experience required. * Current Basic Life Support (BLS) certification required. * Bilingual (Spanish) skills preferred but not required. * Working knowledge of Microsoft Office and electronic systems. * Strong organizational, communication, and customer service skills. * Ability to work independently, prioritize tasks, and problem-solve effectively. * Ability to establish and maintain professional, respectful relationships with patients and staff. * Willingness to travel to other clinic locations or meetings as needed. Work Schedule & Conditions * Full-time position, 40 hours per week. * Primarily sedentary work with extended periods of sitting. * Minimal lifting required. * OSHA high-risk position with required safety and infection control training. Benefits * Competitive hourly pay. * Comprehensive benefits package including health, dental, and life insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. * Discounted medical and dental services for employees. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all required information and send it to: U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, Fax: ************** or email at ***********************. Ready to Apply? If you're interested in this position, fill out the form on this page to get started.

Full-and Part-Time Employee Benefits Medical, Dental, and Vision Insurance Company paid life insurance policy up to $15,000 FSA and FSA Dependent care Supplemental Insurance such as Short-term disability, Long-Term disability, etc. 401(k) retirement plan with company match Paid time off (PTO) program to total up to 208 hours a year Tuition and certification reimbursement for qualified employees Employee Assistance Program (EAP). Free parking at all locations. Mileage reimbursement for company travel. Compensation Arkansas Hospice offers competitive wages and base our pay rates off each candidate's years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate. POSITION SUMMARY The Patient Care Coordinator supervises assigned team members and coordinates their daily activities including coordination of interdisciplinary plan of care, assignment of patients/families to nursing staff, ensuring provision of appropriate interventions and support for the patient/family/caregiver by identifying their physical, psychological, social, economic and spiritual needs, and participating as an interdisciplinary team leader. QUALIFICATIONS Education: Graduation from an accredited school of nursing; Bachelor of Science in Nursing (BSN) preferred. Licensure: Licensed as a Registered Nurse (RN) in Arkansas Experience: Minimum of three years nursing experience in a hospital, home health agency, hospice, or related program. One-year supervisory experience preferred. Additional Requirements: Valid Arkansas driver's license, personal automobile, auto insurance required. May be required to work flexible hours. PRIMARY RESPONSIBILITIES Supervises assigned team members and coordinates their daily activities. Completes performance evaluations for all assigned staff members on a timely basis. Makes patient care assignments to appropriate team members, including RNs, LPNs, CNAs, Social Workers and Chaplains. Ensures Supervisory Aide Visits are made at least every 14 days by an RN. Maintains up to date census within assigned team in computer and distributes to all departments/employees with a need to know. Communicates with billing department as needed. Ensures IDG team member's caseload is covered during times of absence. May also serve as supervisor, when assigned, for an additional team in time of another coordinator's absence. Assists in the coordination, development and revision of the patient's Plan of Care as needed. Upon referral and request, obtains data on physical, psychological, social, and spiritual factors that may influence patient/family health status and needs. Promotes effective written and verbal communication with patients, families, Interdisciplinary Team members, and other health care providers. Initiates communication with attending physician and other community resources to report changes and coordinate optimal care and use of resources for assigned patients/families. Maintains up-to-date patient records so that problems, interventions, and goals are accurately and clearly stated and changes are reflected as they occur. Promotes education on hospice and hospice care for patients, families, other team members. Teaches families and caregivers appropriate techniques for providing patient care. Uses equipment and supplies effectively and efficiently. Orders supplies, medications, and equipment as needed. Facilitates interdisciplinary team meetings, case conferences and other care planning meetings. Maintains IDT records as assigned. Coordinates medical/nursing student's rotation through Arkansas Hospice, Inc. Serves as a point of contact for university instructors as assigned. Supervises CNAs/RNs/LPNs per state health and federal regulations and Arkansas Hospice policy. Participates actively in Quality Improvement Program. Ensures assigned team members are charting accurately and in accordance with Arkansas Hospice, Inc. policies and procedures. Serves on clinical committees as assigned or requested. Participates in community programs for the purpose of providing education and information about Arkansas Hospice, Inc. services to the community. Rotates clinical administrative on-call to coordinate 24-hour support to direct care on call staff. Communicates with Area Manager as needed to keep him/her informed of any questions/concerns in the office. Acts as RN in charge of office in absence of Area Manager as assigned. In this instance, reports directly to Program Director or VP of Clinical Services/Designee. Assists with new employee orientation. Coordinates orientation schedule with other team members and serves as a mentor to new staff. Implements a system of ongoing evaluation of staff and patient care. Ensures adequate staffing is maintained: Participates in the selection and assignment of staff. Conducts interviews for clinical staff positions as needed. Recommends hiring, retention, and termination of personnel to the Area Manager Maintains strict confidentiality at all times. 26. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation. 27. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision. 28. Adheres to all organizational and departmental policies and procedures. 29. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work. 30. Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate. 31. Performs other duties as assigned. OFF SITE LOCATIONS: Coordinates referrals and admissions Maintains referral log COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. 1. Knowledge of palliative care with emphasis on symptom control associated with terminal illness and a working knowledge of oncology. 2. Knowledge of the holistic approach toward patient care and the nursing process as it applies to hospice patients and families. 3. Knowledge and acceptance of hospice philosophy and principles of care. 4. Skill in organizing and prioritizing workloads to meet deadlines. 5. Ability to recognize both positive and negative aspects of death and grief. 6. Ability to effectively supervise the work of assigned staff. 7. Ability to communicate effectively both orally and in writing. 8. Ability to communicate effectively with co-workers and other customers. 9. Ability to follow basic safety policies and procedures. 10. Ability to use good judgment and to maintain confidentiality of information. 11. Ability to work as a team player. 12. Ability to demonstrate tact, resourcefulness, patience and dedication. 13. Ability to accept direction and adhere to policies and procedures. 14. Ability to work in a fast-paced environment. This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine EndFragment #IND123

Pafford Medical Services is now accepting applications for a dedicated and experienced Registered Nurse to join our Patient Care Team. As an RN , you will play a vital role in providing remote medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance and coordinate appropriate medical care. In this hybrid clinical/telehealth setting, you will be responsible for ensuring accurate and efficient triage, evaluating symptoms, providing appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively, remain calm under pressure and make critical decisions will be essential in delivering high-quality patient care. Duties and responsibilities Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients. Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinate care for out-of-hospital patients. Communicate with pre hospital providers to ensure compliance with patient refusals. Provide patient follow-up for patients after ambulance transport or on scene treatment. Coordinate care with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies. Communicate with patients and patient families during and following EMS response. Follow pre-determined treatment protocols and guidelines in a multi-state response area. Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities Provide patient care in an urgent care/clinical environment. Administer medications and assist providers with patient procedures. Accurately complete patient documentation on electronic health record. 12 hour shifts to include weekends, holidays and special occasions. Our department is open 24 hours a day Qualifications: A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for. Excellent communication and interpersonal skills to provide clear communications. Ability to work in a team environment with all levels of health care professionals. The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations. A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas. Understanding of different areas of health care and the ability to coordinate care for our patient's needs. A strong understanding of risk management initiatives. Physical Requirements: Ability to perform the essential job functions safely and successfully. Ability to maintain regular, punctual attendance. The employee may occasionally be required to lift products or assist patients with decreased mobility. Must possess visual acuity to prepare and analyze data and figures accurately. Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion. Must be able to talk, listen and communicate clearly. Ability to make timely and well-informed decisions. Must be proficient using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software. Education and Experience Requirements: Registered nurse with the ability to practice in Arkansas Critical Care or pre-hospital EMS experience (Minimum of 3 years) Emergency Department experience preferred. BLS Healthcare Provider ACLS (can be obtained through Pafford education) 12 lead interpretation NOTE: The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to bean exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.

Be the Voice Patients Trust First At Healthy Connections, we believe that exceptional care starts with a single conversation. As a Scheduling Specialist, you'll be that first voice-a trusted guide who helps patients take the important step of getting care. We're looking for someone who communicates clearly, listens carefully, and is ready to thrive in a fast-paced, team-centered environment. This full-time role is based in Mena and features a four-day workweek (40 hours total)-giving you the stability of full-time employment with built-in work-life balance. You'll work closely with patients and team members across our clinics to ensure scheduling runs smoothly and professionally. What You'll Be Doing * Professionally handle inbound calls from new and returning patients * Schedule appointments using our electronic medical records system (eMDs) * Work with digital tools like Phreesia and Updox to support patient engagement * Accurately gather insurance and demographic information * Direct clinical and billing inquiries to the appropriate internal teams * Coordinate appointment changes, cancellations, and follow-ups * Review provider and service updates regularly to stay informed * Partner with leadership to meet scheduling benchmarks and patient experience goals What to Expect This is a phone-based, administrative position that supports patients from all Healthy Connections clinics. You'll work in a structured, focused environment where clear communication and attention to detail are essential. The pace is quick-but you're never on your own. You'll be part of a close-knit team that collaborates daily to meet goals and provide high-quality care. Training and Support from Day One No guesswork here. You'll receive full training on our scheduling systems, protocols, and tools (eMDs, Phreesia, Updox). Our onboarding process is designed to make sure you're confident in your role-and our team and manager will support you every step of the way. Who We're Looking For * High school diploma required * At least 2 years of experience in a medical office or call center preferred * Strong communication and organization skills * Comfortable using Microsoft Office and learning new digital tools * Bilingual in Spanish is a plus, but not required * Ability to prioritize, stay focused, and manage a high volume of calls with professionalism * Willingness to travel to other clinic locations for training or team meetings as needed Why Healthy Connections? Healthy Connections is a Federally-Qualified Health Center (FQHC) that has been serving Arkansas communities for more than 25 years. We're here to make healthcare accessible-and we do it with compassion, consistency, and purpose. Our team is supportive, mission-driven, and committed to excellence in every interaction. Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************. Ready to Apply? Fill out the form on this page to get started and take the first step toward joining the team at Healthy Connections.