Referral Coordinator
Patient care coordinator job in Houston, TX
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally within the market up to 10% of the time
Spoken and written fluency in English; Bilingual a plus
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
An understanding of the company's patient population, including the complexities of Medicare programs
Exceptional organizational skills with the ability to effectively prioritize and complete tasks in a timely manner.
An understanding of the company's patient population, including the complexities of Medicare programs
Detail-oriented with the ability to multi-task.
Able to exercise proper phone etiquette.
Ability to navigate proficiently through computer software systems & use technology.
Ability to work well with patients, colleagues, physicians and other personnel in a professional manner.
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software.
Spoken and written fluency in English; bilingual preferred.
EDUCATION AND EXPERIENCE CRITERIA:
High School diploma or equivalent required
A minimum of 1 year of referral experience in a healthcare setting required.
Experience with web-based insurance sites and obtaining referrals/authorizations for multiple payors preferred.
Experience with Web IVRs and obtaining referrals/authorizations for multiple payers strongly preferred
Healthcare experience within the Medicare Advantage population preferred.
Medical Assistant certification preferred
CPR for Healthcare Providers is preferred
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
Scheduler
Patient care coordinator job in Houston, TX
D'Leon Consulting Engineers is seeking a Scheduler with experience in aviation, transportation, or infrastructure projects in Houston,TX.
Responsibilities
Develop, update, and maintain project schedules using industry-standard scheduling software.
Coordinate with project managers, designers, contractors, and stakeholders to gather schedule inputs and validate sequencing of work.
Analyze critical path activities, forecast delays, and provide recommendations to maintain project timeline objectives.
Prepare schedule narratives, progress updates, and monthly reporting packages.
Monitor schedule performance, track milestones, and update progress based on field input and contractor reports.
Support development of cost-loaded schedules, resource plans, and cash flow projections.
Review contractor baseline schedules, updates, and recovery plans for accuracy and compliance with contract requirements.
Identify schedule risks and support mitigation planning.
Assist with integration of schedule data into broader project controls processes, including cost and reporting.
Maintain organized documentation of schedule revisions, approvals, and supporting data.
Qualifications
Bachelor's degree in Engineering, Construction Management, Project Controls, or related field preferred.
3-7 years of experience in scheduling for construction or engineering projects; aviation or large infrastructure experience preferred.
Proficiency in scheduling software (Primavera P6, Microsoft Project, or similar).
Strong understanding of critical path method scheduling principles and project controls concepts.
Excellent analytical, communication, and documentation skills.
Ability to work collaboratively with diverse technical teams.
D'Leon Consulting Engineers is an equal opportunity employer committed to fostering an inclusive and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Regional Scheduler
Patient care coordinator job in Houston, TX
Company: Top 40 ENR General Contractor
DAKSTA is proud to partner with a leading Top 40 ENR General Contractor in the search for a Regional Scheduler to oversee and drive scheduling excellence across a portfolio of major construction projects in Houston, TX.
This is an opportunity to join one of the most respected builders in the U.S., known for delivering complex, large-scale projects across sectors including Hyperscale Data Centers, Commercial, Government, Education, and Healthcare. You will play a pivotal leadership role, guiding project teams and mentoring schedulers while ensuring the successful delivery of projects.
Why This Opportunity Stands Out
Exceptional project pipeline in mission-critical and commercial sectors
Opportunity to work with a premier GC on some of the region's most complex and high-value builds
Highly competitive compensation package designed to attract top-tier scheduling professionals
Long-term career stability in one of the fastest-growing construction sectors
Influence project success at the regional level with significant leadership visibility
Key Responsibilities (Not Exhaustive)
Lead the development, management, and maintenance of schedules for multiple large-scale construction projects across the region
Collaborate with project managers, superintendents, and subcontractors to collect schedule inputs and ensure accurate milestone alignment
Conduct critical path analyses, identify risks, and recommend mitigation strategies to maintain project timelines
Perform regular schedule reviews and updates to reflect scope changes, sequencing adjustments, and resource shifts
Build and manage detailed construction schedules using Primavera P6
Provide training, mentorship, and best-practice scheduling guidance to project teams
Prepare and present schedule progress reports to internal stakeholders and clients with clear communication on risks and potential delays
Qualifications & Requirements
5-10+ years of dedicated construction scheduling experience, including leading large projects
Experience on $500M+ ground-up projects
Must have experience working for a General Contractor (Owner's Rep-only backgrounds will not be considered)
Strong, stable employment history with limited job transitions
Ability to work full-time on-site; remote or hybrid arrangements are not available
How to Apply
If you meet the qualifications above, please submit:
Your resume
A detailed project list outlining size, scope, and responsibilities
⚠️
Only candidates who meet all stated requirements will be contacted for further consideration.
Customer Coordinator - II
Patient care coordinator job in Baytown, TX
Customer Coordinator II
Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and excellence have been the foundation upon which the organization was built.
Fairness: Approach situations in an open, consistent, and ethical manner with fairness, sincerity, and honesty
Integrity: Create an empowered, engaging, and accountable culture focused on client service
Excellence: Always strive for excellence through continuous process improvement, best practices to achieve superior results and the creation of opportunities to benefit all stakeholders
Position Summary
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence.
Minimum Requirements
Requires a H.S. Degree (or equivalent) and a minimum of three years
Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry.
Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills.
Responsibilities
Functions as Point of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer.
Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements.
Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary.
Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed.
Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision.
Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction.
Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems.
Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays.
Attends and participates in branch management meeting
Fitness for Duty - Physical Demands
This position will be in an office setting, but field work may be required.
Ability to occasionally lift up-to-50 pounds, push & pull, reach overhead, stoop & squat, and wear protective equipment if required.
This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.
Auto-ApplyAfter Care Coordinator-Ignite Pasadena
Patient care coordinator job in Pasadena, TX
After school Care Aide will conduct the operations of the afterschool care program, monitor the learning center, and facilitate the students learning progress.
Qualifications:
Education/Certification:
Associates degree or equivalent from a two-year college (preferred)
Experience:
Six months to one-year related experience or training (preferred)
Experience working with school age children
Required Knowledge, Skills, and Abilities (KSAs):
Ability to work with children, love for children and learning
Ability to follow verbal and written instructions
Ability to communicate effectively verbally
Responsibilities and Duties:
Responsible for the general supervision of the children.
Conduct group activities.
Assist teacher in all areas of work.
Assist students with academics and homework.
Assist teachers in checking daily goals to ensure work is being completed.
Ensure the safety and security of the children.
Motivate students for maximum learning.
Assist in maintaining discipline in the classroom.
Participate in faculty and professional meetings, educational conferences, and teacher training workshops.
Inspire students with consistency, care, and interest to build students' self-esteem, and promote further success.
Praise students, compliment them and encourage them in order to build character.
Utilize a variety of learning methods to enhance the students' learning experience.
Equipment Used:
All equipment required to perform jobs duties and task previously described.
Physical / Environmental Factors:
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Responsive Education Solutions considers applicants for all positions without regards to race, color, national origin, age, religion, sex, marital status, veteran or military status, disability, or any other legally protected status. Being authorized to work in the U.S. is a precondition of employment. ResponsiveEd is an Equal Opportunity Employer.
Patient Care Coordinator
Patient care coordinator job in Houston, TX
About us:
Senior Psych Care provides fully integrative behavioral health services to the long-term care patient, at their facility. Services include individual, family, and group therapies; along with diagnostic evaluation and collaborative intervention between the therapy team and the psychiatric team. Our multi-disciplinary team realizes that older adults have special physical, emotional, and social needs. The psychiatrist leads a team of nurse practitioners, physician assistants, and psychotherapists (LCSW, PhD/PsyD), take a comprehensive approach to diagnosis and treatment.
Job Description:
The Patient Care Coordinator works within the Referral Department and is primarily responsible for securing referral paperwork from nursing homes and creating and maintaining the schedule for Psychology and Psychiatry providers.
Essential Duties and Responsibilities:
Verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
Obtaining pre-authorizations from Managed Care Organizations.
Answer incoming and make outgoing calls to secure referrals and authorizations from providers and insurance companies.
Ensure that referrals are addressed accurately and in a timely fashion.
Ensure all authorizations are properly documented in the system.
Scanning documents into the EMR system.
Qualifications:
A minimum of 2 years' experience with Medical Insurance Processes.
Experience verifying patients insurance coverage with Medicare, Medicaid and Managed Care Organizations.
Experience obtaining pre-authorizations from Managed Care Organizations.
Able to multi-task, personable, and have excellent customer service skills.
Self-starter with a positive teamwork attitude, well organized and detail oriented.
Strong working knowledge of Outlook, MS Word and MS Excel required; advanced skills in MS Excel preferred.
What we offer:
Competitive salary, commensurate with experience
Comprehensive benefits package including:
Medical
Dental
Vision
Short and Long Term Disability
Life Insurance
401 (k)
Paid Time Off
Patient Care Coordinator w/ Insurance Experience case scheduling
Patient care coordinator job in Houston, TX
The Patient Care Coordinator (PCC) is responsible for supporting and maintaining the clinical practice both administratively and operationally by working collaboratively with physicians to coordinate the patient appointments/surgeries. The PCC will support and uphold established policies, procedures, objectives, quality improvement, safety, codes and requirements of accreditation and regulatory agencies. The PCC will support administrative and business functions of the clinic by supporting the Physicians, Physician Assistants, and other personnel to ensure that all needs are being met.
Essential Job Duties and Responsibilities:
The PCC has the responsibility to carry out duties as directed by My Houston Surgeons.
Communicates on a regular basis with the designated My Houston Surgeons Supervisor(s).
Alerts Supervisor(s) and seeks assistance when an activity or process change within the clinic changes or deviates from the current process.
Follows and always maintains patient confidentiality appropriate with HIPAA compliance standards.
Schedules appointments for patients from varying avenues to include but not limited to building rapport with patient, discussing fees, and educating patient on procedures.
Answers inquiries through physician specific website email inquiries and other avenues. Documents interactions through Nextech or designated spreadsheets.
Maintains applicable consult spreadsheets, updating daily, and/or tracks scheduling tasks to ensure appropriate scheduled follow ups are conducted as outlined in separate - PCC document.
Provides brochures/materials to patient with surgeon specific related items, Breast Reconstruction brochures and any additional information as needed.
Tracks all steps of the surgery scheduling process (Consultations, Pre- and Post-Operative appointments, Surgery, Follow-Ups, etc.)
Reviews lab/clearance protocols with patients and gives order as needed. Coordinates with clinical team members as needed.
Ensures lab/clearance results are received prior to pre-operative appointment as needed. Coordinates with clinical team members as needed.
Communicates with physicians in obtaining the appropriate CPT and ICD-10 codes for all procedures.
Involves billing department to include authorization and pre-determination clearance for surgeries, any patient related financial questions. Responsible for communicating and tracking the progress of these items with the billing department.
Maintains surgeons' schedules by adding procedures/surgeries to all pertinent calendars.
Contacts surgical facilities to post and send orders, sends history and physical, follows facilities scheduling protocol, obtains quotes for facility and anesthesia fees, and confirms surgery the day before. Updates surgery orders as needed.
Coordinates surgery dates with other surgeons PCC's and books accordingly.
Coordinates surgical assists as needed per surgeon request.
Arranges special equipment for procedures to include but not limited to implants, machinery, etc. Ensures that appropriate personnel are notified as needed.
Monitors surgeon's schedules daily to assess if appointments need to be moved, any errors in scheduling, or appointments that may need additional information. Communicates with front desk and surgeons daily.
Ensures pick sheets for procedures are sent when surgeries are being done at new surgery facilities.
Attends training sessions as needed to increase knowledge base and skill level for the position.
Other duties as assigned by My Houston Surgeons supervisors and physicians.
Secondary Job Duties and Responsibilities:
Some tasks include filing, scanning, shredding, faxing, copying, mailing, data entry, etc. as needed
Ability to multitask while still maintaining a high level of proficiency and accuracy.
Ability to lift up to 30 pounds on a regular basis.
Schedules meetings/lunches with vendors with the Purchasing Coordinator and Physicians as needed.
As assigned by administration, ensures kitchen is cleaned completely and all food put away at the end of each day; on Friday's that a deep clean of kitchen and refrigerators is completed.
Education/Qualifications/Experience:
Any combination of education and experience that would demonstrate a high level of proficiency and advanced understanding of healthcare operations.
Bachelor's degree, preferred.
1 years' job-related experience, preferred.
Knowledge of the medical industry, plastics specificity preferred
Microsoft Office Skills - must be highly proficient in Word, Excel, Power Point, and Vizio
Nextech experience is a plus
Must have strong organizational and project management skills.
Must be a self-starter and able to independently move projects forward, prioritize tasks, and meet deadlines
Core Competencies:
Excellent organizational & planning skills
Excellent interpersonal skills to include maintaining confidentiality/discretion, exhibiting objectivity and openness to other's views
Excellent critical thinking, judgement, and decision-making skills
Customer service orientation and social perceptiveness are a must
Attention to detail is an absolute necessity; demonstrates accuracy and thoroughness while looking for ways to improve & promote quality
Ability to communicate effectively (verbal and written) with all team members to include listening, obtaining clarification, and responding appropriately to questions
Ability to develop and maintain positive working relationships to promote a team environment
Ability to work independently with speed and accuracy
Always maintain professional appearance and performance
Knowledge of medical terminology
HIPPA compliance
Self-directed and able to work independently
Handle sensitive information in a highly confidential manner.
Treats everyone with respect; upholds integrity, ethics, and organizational values
Dependable and punctual to work; ensuring work responsibilities are covered when absent.
Cooperative, positive, courteous, and professional behavior and conduct is an essential function of every position. All employees must be able to work with others beyond giving and receiving instructions. This includes getting along with coworkers, peers, and management without exhibiting behavior extremes. Job functions may require personal leadership skills such as conflict resolution, negotiating, instructing, persuading, speaking with others as well as responding appropriately to job performance feedback from the Supervisor(s). Additionally, the information contained in this job description has been designated to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position.
Patient Care Coordinator
Patient care coordinator job in Bellaire, TX
Job Title: Care Coordinator Employment Type: Full-Time About the Role Join our dynamic healthcare team as a Care Coordinator, where you'll play a vital role in delivering exceptional patient experiences. This position ensures seamless communication between patients and providers, supports clinical workflows, and helps maintain efficient patient care operations.
Key Responsibilities
* Respond to patient inquiries regarding treatments, symptoms, prescriptions, and general questions via phone.
* Coordinate diagnostic tests, secure pre-authorizations, and communicate results to patients (including imaging and lab work).
* Process prescription requests and refills through written, faxed, or electronic methods.
* Schedule referrals and transmit necessary chart information to specialists.
* Request and upload medical records into the Electronic Health Records (EHR) system.
* Complete patient paperwork such as worker's compensation and FMLA forms, ensuring accurate documentation in EHR.
Essential Skills & Qualifications
* Proficiency in Electronic Health Records (EHR) systems.
* Strong patient education and communication skills.
* Ability to manage inbound and outbound calls efficiently.
* Medical Assistant Certification required.
* Bilingual capabilities preferred.
Additional Qualifications
* 3+ years of experience as a Medical Assistant.
* Bachelor's Degree and High School Diploma (or equivalent).
* Experience in ophthalmology is a plus.
* Strong computer and organizational skills.
Work Environment
* Fast-paced clinical setting with a collaborative team of 8-24 professionals serving 80-100 patients daily.
* Hours vary between 6:30 AM and 6:00 PM, based on clinic needs.
* Training provided at the administrative building in the Galleria.
* Dress code: Navy blue scrubs; grooming standards apply for nails and hair.
Why Join Us?
* Be part of a patient-focused team committed to quality care.
* Opportunities for professional growth and skill development.
* Work in a supportive environment that values collaboration and excellence.
Job Type & Location
This is a Contract to Hire position based out of Bellaire, TX.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bellaire,TX.
Application Deadline
This position is anticipated to close on Dec 16, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Patient care coordinator/ Schedules
Patient care coordinator job in Spring, TX
Essential Duties & Responsibilities:
Schedule and maintain client's ongoing staffing requirements
Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc.
Create, update and distribute monthly Client schedules to all caregivers.
Ensure client's schedules are covered, at all times, and accurately documented in HR/Scheduling system.
Build honest, sustainable relationships with clients, caregivers and office staff.
Ability to manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.
On-Call Coverage:
Responsible for On-Call
While on On-Call duty, you are responsible for scheduling caregivers to work any call-out shifts.
Responsible for assisting clients with any issues that arise while you're on-call, and reporting critical issues to Agency management immediately.
Caregiver Responsibility :
Your position may require you to fill in for caregivers in emergency situations.
Office Support Responsibilities:
Maintain and update caregiver's personnel records.
Provide administrative support for all functions of the agency, including, but not limited to, filing, copying, faxing, etc.
Assist HR Manager with ongoing recruiting by scheduling interviews, maintaining orientation and new hire materials, following up with new hires regarding missing documentation, etc.
Patient Access Representative
Patient care coordinator job in Houston, TX
Overview: This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.
Duties and Responsibilities:
Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on “no show” patients on a daily basis.
Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.
Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:
Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients' problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish strongly preferred.
Minimum typing speed of 35 wpm.
Auto-ApplyReferral Intake & Scheduling Specialist
Patient care coordinator job in Houston, TX
Full-time Description
About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.
What You'll Do
Process incoming referrals, create patient charts, and route documents to the appropriate department.
Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
Manage email correspondence via the referral and scheduling inboxes.
Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.
Requirements
2+ years of experience in a medical office, scheduling, or insurance verification role.
Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred.
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills with professional phone/email etiquette.
Ability to multitask, work independently, and thrive in a high-volume environment.
Must be HIPAA-compliant and maintain strict confidentiality.
Preferred Qualities
A compassionate and patient-first mindset.
Self-sufficient, reliable, and able to complete tasks without micromanagement.
Team player who is willing to cross-train and support multiple departments.
Positive attitude that uplifts team morale and fosters collaboration.
Adaptable and dependable when priorities shift in a fast-paced environment.
Why Join Us
Competitive pay with growth opportunities.
Comprehensive benefits: medical, dental, vision, 401k, and paid time off.
Supportive, team-oriented environment.
Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.
Salary Description $25 hourly
Scheduling Specialist
Patient care coordinator job in Houston, TX
Benefits:
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Training & development
Join Our Team as a Scheduling Specialist! 🗓️ Do you thrive on organization and efficiency? Love the idea of making a real impact on patients' experiences? If so, we want you to be our next Scheduling Specialist! In this critical role, you'll manage the flow of our healthcare facility, ensuring that every patient's appointment is scheduled seamlessly and that our practitioners' time is optimized for the best possible care.
Your Role at a Glance:
📅 Master of the Calendar:
Appointment Coordination: Schedule patient appointments across various services and specialties, ensuring optimal use of our resources.
Reschedule with Ease: Handle appointment cancellations and reschedules, minimizing disruptions and maintaining a smooth schedule.
Confirmation Calls: Make friendly reminder calls to confirm upcoming appointments and answer any questions.
Waitlist Management: Keep track of waitlisted patients and fill cancellations efficiently.
🎯 Patient Interaction:
Warm Welcome: Be the first point of contact for patients, providing a welcoming and helpful experience.
Insurance Verification: Verify patient insurance details and ensure coverage for scheduled services.
Pre-Appointment Preparation: Provide patients with necessary information and instructions before their appointments.
🔍 Detail-Oriented Duties:
Data Entry: Accurately input and update patient information in the electronic health records (EHR) system.
Documentation: Maintain precise records of all scheduling activities and patient interactions.
Coordinate Referrals: Schedule appointments for referred patients and communicate with referring offices.
🚀 Operational Efficiency:
Optimize Schedules: Balance patient needs with practitioner availability to maximize efficiency and reduce wait times.
Conflict Resolution: Quickly address scheduling conflicts or issues, finding effective solutions.
System Management: Utilize scheduling software and tools to streamline the process and enhance accuracy.
What You Bring to the Table:
💡 Essential Qualifications:
Education: High school diploma or equivalent; some college coursework in healthcare administration or a related field preferred.
Experience: Prior experience in a medical office, customer service, or scheduling role is highly desirable.
Skills:
Communication: Excellent verbal and written communication skills.
Organization: Strong organizational skills with the ability to manage multiple tasks simultaneously.
Tech Savvy: Proficient in using EHR systems, scheduling software, and Microsoft Office Suite.
Attention to Detail: High level of accuracy in data entry and appointment scheduling.
Problem Solver: Ability to handle scheduling conflicts and patient concerns calmly and effectively.
The Perks of Joining Us:
💰 Competitive Pay: Attractive salary with performance-based bonuses.
🩺 Comprehensive Benefits: Health, dental, and vision insurance.
🌴 Time Off: Paid vacation, holidays, and sick leave.
📚 Growth Opportunities: Ongoing training and professional development.
✨ Positive Work Environment: Join a team that values collaboration, innovation, and patient satisfaction.
Compensation: $16.00 - $20.00 per hour
BE Staffing Solutions, is a top provider of outsourcing, staffing, consulting, and workforce solutions. Our certified team of experienced staffing professionals uphold a strict code of ethics in the practice of employment law. We maintain an environment and structure that encourages productivity and respect for customers and fellow employees.
Auto-ApplyPatient Services Coordinator - Vascular Access and Procedures
Patient care coordinator job in Houston, TX
The Patient Services Coordinator for Vascular Access and Procedures is responsible for coordinating and scheduling patient appointments related to vascular access services and procedural care. This role ensures smooth patient flow, accurate documentation, and effective communication between patients, families, physicians, and staff. By managing scheduling and patient information, the coordinator directly impacts the quality and efficiency of patient care services.
* *Function:* Coordinates and schedules patient appointments for vascular access and procedures.
* *Scope:* Impacts patient care services by supporting patients, families, physicians, and staff in a specialized clinical area.
*Ideal Candidate Qualifications *
* High school diploma or equivalent required.
* Minimum of *three years of recent work experience*.
* Prefer at least *one year of recent patient care experience*, ideally in a procedural or vascular access setting.
* Strong customer service and communication skills.
* Ability to interact effectively with patients, family members, staff, and physicians both in person and over the phone.
* Detail-oriented with strong organizational skills, especially in scheduling and managing patient visits and physician appointments.
*Why Join Us? *
Joining our team means becoming part of a healthcare environment where precision and compassion meet. As a Patient Services Coordinator in Vascular Access and Procedures, you will:
* Play a critical role in supporting patients undergoing specialized treatments.
* Work closely with multidisciplinary teams to ensure seamless care delivery.
* Gain valuable experience in a specialized clinical setting.
* Be part of an organization that values teamwork, professional growth, and patient-centered care.
*Essential Job Functions *
* Schedule provider appointments, diagnostic tests, vascular access procedures, and treatments.
* Prepare and maintain daily appointment templates and patient records in *One Connect*.
* Communicate pertinent information to families, physicians, team members, and other patient care areas.
* Prepare patient materials and documentation according to established procedures.
* Collect co-payments and validate patient insurance and demographics.
* Update payment and patient information; reconcile One Connect cash drawer daily.
* Perform validation of the *Medicare Secondary Payer Questionnaire (MSPQ)*.
* Ensure coordination of benefits and assignment of *Hospital Account Record (HAR)*.
* Follow standard operating procedures for institution and center.
* Protect the security and confidentiality of patient information at all times.
Perform other duties as assigned to support vascular access and procedural services.
*EDUCATION*
* Required: High School Diploma or Equivalent
* Preferred: Associate's Degree
*WORK EXPERIENCE*
* Required: 3 years Relevant work experience. or
* Additional education may be substituted for required experience on a one-to-one basis.
* Preferred: at least one year of recent patient care experience
*OTHER REQUIREMENTS: *Must pass pre-employment skills test as required and administered by Human Resources.
The University of Texas MD Anderson Cancer Center offers excellent ******************************************************************************************************* tuition benefits, educational opportunities, and individual and team recognition.
This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.************************************************************************************************
Additional Information
* Requisition ID: 177737
* Employment Status: Full-Time
* Employee Status: Regular
* Work Week: Day/Evening, Days, Evenings
* Minimum Salary: US Dollar (USD) 40,000
* Midpoint Salary: US Dollar (USD) 50,000
* Maximum Salary : US Dollar (USD) 60,000
* FLSA: non-exempt and eligible for overtime pay
* Fund Type: Hard
* Work Location: Onsite
* Pivotal Position: No
* Referral Bonus Available?: No
* Relocation Assistance Available?: No
\#LI-Onsite
Patient Service Coordinator - Full Time
Patient care coordinator job in Houston, TX
NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
We cheerfully work hard
We are individually empathetic
We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
* Bilingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Patient Service Coordinator- Sleep Center
Patient care coordinator job in Webster, TX
CLS Health is a growing healthcare system in Houston, Texas that is taking a different approach to healthcare. We are a physician-led healthcare group that focuses on providing patients with holistic, multispecialty care. We're a dynamic team on a mission to provide better healthcare options for Houstonians!
We are Looking for:
The Patient Service Coordinator I is responsible for coordinating clerical and medical activities within a clinical setting, ensuring efficient patient flow and a high-quality patient experience. This role provides technical, supportive, and developmentally appropriate patient care while upholding CLS Core Values and maintaining strict compliance with HIPAA confidentiality standards. The Patient Service Coordinator I also assists medical personnel with various administrative and clinical support tasks to enhance patient care services.
Duties/Responsibilities:
Maintain confidentiality and provide high-level customer service.
Schedule appointments and assist with patient flow in the clinic.
Pre-register patients and verify accounts and insurance.
Answer calls, document interactions, and communicate with healthcare providers.
Assist with check in and check out duties.
Assist with follow-up care, appointment scheduling, and provide visit summaries.
Maintain a clean and safe environment and manage medical records.
Support medical personnel with clerical tasks and participate in quality improvement initiatives.
Perform other related duties as assigned.
Benefits:
401(k)
401(k) matching
Dental Insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Requirements
High school diploma or equivalent; additional education in healthcare administration is a plus.
Spanish Speaking preferred
Experience in Sleep or Pulmonary preferred
Proven experience in a healthcare environment.
Strong communication skills and ability to maintain professionalism.
Proficiency in using electronic medical records (EMR) systems- ECW is preferred.
Ability to work independently and under pressure.
Strong organizational and multitasking skills.
Mental Health Care Coordinator - Bilingual (English & Spanish)
Patient care coordinator job in Katy, TX
About: Texas Behavioral Health is a leading psychiatry and behavioral health provider serving Houston-area patients at six convenient locations throughout the Houston area. The experienced board-certified psychiatrists and highly trained therapists work together in a comfortable outpatient setting to help patients with a wide range of psychiatric and behavioral health needs.
Medical Assistant Role: Reporting to the Clinical Director for all clinical related matters and Practice Manager for all non-clinical related matters. The Medical Assistant is responsible for coordinating care between the patients and providers, conveying messages, assisting patients with requests for prescription refills, sample medications, paperwork, etc. The Medical Assistant will also administer injections and treatments under the care of the Provider and direction from the Clinical Director. The successful candidate will also be a dynamic team member for the overall organization with great problem solving skills.
Job Description:
Patient Assessments and Care:
Complete Patient Assessment including checking patient's vital signs, blood pressure, pulse, height (for children only), weight and temperature.
Obtain consent for any injections or procedures before the visit.
Treatment, Processes, and Testing Duties
Complete urinalysis and genetic testing
Administer injections under the direction of Supervising Provider
Obtain lab results and ensure they are properly uploaded to patients chart and accessible by the Provider
Complete medical release for records and prepare records to be reviewed by the Provider
Assist Provider in completing request for disability and work release paperwork
Emergency Protocol
Know and follow necessary protocols during emergency situations with patients that may require contacting 9-1-1, Police, or other first responders.
Stay informed and up to date on emergency procedures at all times.
Execute de-escalation protocol in case of emergency.
Document emergency encounters information in patients chart and have Provider review
Care Coordination
Check faxes and distribute to appropriate persons (referrals and medical records request)
Coordinate messages between patients and providers through EClinicalWorks encounters. Patient encounters need to be responded to within 24 hours of receiving messages.
Scheduling patients when necessary, including new patient appointments, follow ups, injections, and Spravato Treatments
Utilize systems such as ECW, RingCentral, Freshdesk and Freshchat to coordinate messages. Tickets should be converted to ECW encounters and addressed in this system.
Prescriptions requests should be responded to within 24 hours of receiving
Prior Authorization management including receiving, completing and submitting prior authorizations in a timely manner.
Coordinate prescription refills and ensure they are due and necessary checks are done before conveying messages to the provider for refills. Ensure correct pharmacy information and patient information is in the chart.
As assigned, complete phone triage, documents calls, and collaborate with the interdisciplinary team.
Clerical Duties
Compile information for patient charts including scanned documents such as record release, consent for care or treatment, letters for correspondence of care, legal documents necessary for care, etc.
Manage sample medications including keeping a log of medications available, expirations dates, and the contact information for drug representatives who provide the samples. Ensure the medication sample cabinet is locked at all times. Dispose of expired medications per set guidelines.
Complete Providers requests as necessary
You should have the following skills:
Work effectively and collaboratively in a multi-disciplinary team to ensure excellent patient experience. Coordinate with other departments for patient care.
Must maintain composure in environments of elevated stress to include but not limited to professionally and calmly handling crisis situations in the form of telephone calls or in person to determine appropriate next steps in the assessment process.
Knowledge of behavioral health services/treatments, medications and mental health scales.
A minimum of one year of progressively responsible support services work preferred.
Position prefers individuals to be a registered or certified Medical Assistant. Ongoing CEU credit requirements must be met yearly, if applicable.
Ability to multitask and work in a fast paced environment
Bilingual - English & Spanish
Auto-ApplyCustomer Coordinator - II
Patient care coordinator job in Pasadena, TX
Job DescriptionCustomer Coordinator II
Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and excellence have been the foundation upon which the organization was built.
Fairness: Approach situations in an open, consistent, and ethical manner with fairness, sincerity, and honesty
Integrity: Create an empowered, engaging, and accountable culture focused on client service
Excellence: Always strive for excellence through continuous process improvement, best practices to achieve superior results and the creation of opportunities to benefit all stakeholders
Position Summary
This position is based in the branch office and functions as primary liaison between the Inspector Coordinator and the Customer and coordinates day to day customer relations with customers. Responsible for ensuring that Company personnel and resources meet the job requirements as communicated by the customer. Has the authority and responsibility for front filling for an Operations Manager in their absence.
Minimum Requirements
Requires a H.S. Degree (or equivalent) and a minimum of three years
Relevant and increasingly responsible experience in field inspection services and/or knowledge of various product specifications in the petroleum industry.
Must demonstrate strong evidence of judgment and effective managerial and inter-personal skills.
Responsibilities
Functions as Point of Contact and the Company's representative to customers to ensure their satisfaction with Camin Cargo's performance. Communicate with customers regarding information relating to field measurements, lab testing and providing job progress updates. Developing and recommending solutions to unusual customer demands and requirements that advance the Company's business interest and at the same time satisfy the customer.
Reviews and evaluates the customer's nomination (purchase order) for completeness and accuracy and for the Company's ability to meet customer requirements.
Reviews customer's job requirements with Inspector Coordinator or Laboratory Coordinator to ensure that the customer's requirements are properly addressed on time. May communicate directly to the Inspector or Laboratory Technician as necessary.
Receives, analyzes, compiles, and verifies data resulting from field measurements and laboratory testing, and prepares or supervises the preparation of the applicable reports for the customer to ensure that the customer nomination and guidelines have been performed and completed.
Has authority and discretion to resolve, in fiscally responsible manner, customer complaints using superior negotiating and customer relations skills, under minimal supervision.
Interprets, administers, and applies policies of the Company to resolve disputes or customer dissatisfaction.
Using advanced knowledge gained in the field and / or the laboratory, identifies the root causes of quality system problems (customer, terminal or company system) in respective areas of responsibility and uses good judgment to independently troubleshoot, initiate, recommend, and/or implement timely solutions to the problems.
Performs or shares scheduling and job assignment duties during non-working hours, weekends and holidays.
Attends and participates in branch management meeting
Fitness for Duty - Physical Demands
This position will be in an office setting, but field work may be required.
Ability to occasionally lift up-to-50 pounds, push & pull, reach overhead, stoop & squat, and wear protective equipment if required.
This document contains Confidential and Proprietary information which is the property of Camin Cargo Control. None of the information contained herein may be disclosed, reproduced, distributed or used without prior written consent from Camin. All rights reserved.
Patient Care Coordinator
Patient care coordinator job in Bellaire, TX
Job Title: Care Coordinator Employment Type: Full-Time About the Role Join our dynamic healthcare team as a Care Coordinator, where you'll play a vital role in delivering exceptional patient experiences. This position ensures seamless communication between patients and providers, supports clinical workflows, and helps maintain efficient patient care operations.
Key Responsibilities
* Respond to patient inquiries regarding treatments, symptoms, prescriptions, and general questions via phone.
* Coordinate diagnostic tests, secure pre-authorizations, and communicate results to patients (including imaging and lab work).
* Process prescription requests and refills through written, faxed, or electronic methods.
* Schedule referrals and transmit necessary chart information to specialists.
* Request and upload medical records into the Electronic Health Records (EHR) system.
* Complete patient paperwork such as worker's compensation and FMLA forms, ensuring accurate documentation in EHR.
Essential Skills & Qualifications
* Proficiency in Electronic Health Records (EHR) systems.
* Strong patient education and communication skills.
* Ability to manage inbound and outbound calls efficiently.
* Medical Assistant Certification required.
* Bilingual capabilities preferred.
Additional Qualifications
* 3+ years of experience as a Medical Assistant.
* Bachelor's Degree and High School Diploma (or equivalent).
* Experience in ophthalmology is a plus.
* Strong computer and organizational skills.
Work Environment
* Fast-paced clinical setting with a collaborative team of 8-24 professionals serving 80-100 patients daily.
* Hours vary between 6:30 AM and 6:00 PM, based on clinic needs.
* Training provided at the administrative building in the Galleria.
* Dress code: Navy blue scrubs; grooming standards apply for nails and hair.
Why Join Us?
* Be part of a patient-focused team committed to quality care.
* Opportunities for professional growth and skill development.
* Work in a supportive environment that values collaboration and excellence.
Job Type & Location
This is a Contract to Hire position based out of Bellaire, TX.
Pay and Benefits
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Bellaire,TX.
Application Deadline
This position is anticipated to close on Dec 18, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
Front Desk Specialist (Midtown)
Patient care coordinator job in Houston, TX
About Us
Avenue 360 Health and Wellness is a 7-site community-based health system designated as a federally qualified health center (FQHC). Avenue 360 provides high quality and caring service to promote healthy people and communities. Our 360-degree approach addresses medical, dental, behavioral health and social service needs. Our compassionate care extends to those with and without insurance, and we believe income must not determine the level of and access to quality health care. Providing comprehensive, high quality, and caring service is at the core of what we do, whether medical, dental, behavioral health, hospice care, or supportive housing programs.
What we have to offer
Our Compensation Package Includes:
Generous Paid Time Off- (11 paid holidays per year, 2 Floating Holidays per year, 14 paid Vacation days per year, 4 hours per month of accrued Sick days)
Medical, Dental, and Vision
401K match up to 4%.
Company paid Life Insurance
Company paid Short Term and Long-Term Disability
Employee Assistance Program
Overview:
This position is one of the most important functions in the health care delivery system and the first point where contact is made personally or by telephone. The person will receive the patient and direct them to the services needed. Making appointments and making preliminary assessment category of payment for patients are essential before provider can see them.
Duties and Responsibilities:
Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
Sign in patients
Update patient information at check-in within the EHR at every visit. Entering new patients into CTMP and maintenance of all other data input.
Responsible for accurate appointment scheduling; direct walk-in patients and emergencies as per established policies and procedures.
Pulling charts, tracking patients in EHR, and handing off chart to Medical Assistant or appropriate staff.
Ensuring that all charts are in compliance with documentation requirements.
Completion of all filing of charts by end of day.
Answer all incoming calls and route them to the appropriate staff including faxes.
Work closely with provider staff to assure smooth patient flow and cut down on waiting time.
Work closely with social services and refer patients who chronically do not keep their appointments for follow-up.
Call and remind patient of his/her appointment including the six-month no show report.
Follow up on “no show” patients on a daily basis.
Communicate patient's problem/complaint to the Clinical Nurse Manager or his/her designee.
Communicate with patients professionally and accurately regarding clinic policies, delays in schedules, etc.
Maintenance and clean up of clinic lobby area.
Check voicemails and return phone calls promptly.
Coordinate patient flow into Eligibility for services, such as admission, re-certification, and insurance changes.
Assist in screening of Medicaid and other insurances.
Accurately implement and collect co-pays.
Maintain stock of office supplies.
Keep all program fliers and information posted and available in waiting room.
Compliance with all policies and procedures, including confidentiality for patients and patients records.
Help with scanning procedures to get patient information into Electronic Health Record.
Make and maintain paper back up patient file including printing of Face Sheet every six months and patient labels.
Other duties as assigned by Supervisor, Operations Manager or Chief.
Education, Experience, Licensure/Certification and Skills/Abilities Related Requirements:
Ability to work under pressure.
Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
Friendly personality with the desire to work with the public
Ability to handle multi-functions.
Understanding of community based organizations.
Communicate patients' problems to the medical staff.
Ability to relate to the public.
High school graduate/GED.
One year of medical experience from a similar setting.
Formal training from a vocational school in lieu of the above.
Ability to relate to patients, through familiarity with medical terminology and triage procedure.
Must believe in health care with dignity for all
Ability to communicate with people and understand their problems.
Bilingual in English/Spanish highly preferred.
Minimum typing speed of 35 wpm.
Continuing Education and Training Requirements:
Participates in training required by the funding source and/or required by licensing board.
JOB CODE: Req 1741
Referral Intake & Scheduling Specialist
Patient care coordinator job in Houston, TX
Job DescriptionDescription:
About Us At Texas Regional Physicians, we are committed to providing compassionate, high-quality care for our patients while supporting our physicians, attorneys, and referral partners. We are seeking a dependable and detail-oriented Referral Intake & Scheduling Specialist to join our Scheduling and Insurance team. This is a high-volume position that requires accuracy, efficiency, professionalism, and compassion.
What You'll Do
Process incoming referrals, create patient charts, and route documents to the appropriate department.
Coordinate consultations, assign cases to the scheduling team, personally schedule patients when needed.
Communicate with attorneys to obtain Letters of Protection (LOPs) and approvals for recommended treatments.
Verify insurance eligibility, benefits, and authorizations for personal injury and insured patients.
Manage email correspondence via the referral and scheduling inboxes.
Support the scheduling and insurance teams by assisting with high-volume cases, urgent approvals, and cross-coverage as needed.
Requirements:
2+ years of experience in a medical office, scheduling, or insurance verification role.
Knowledge of medical terminology, ICD/CPT coding, and personal injury workflows preferred.
Strong organizational skills with attention to detail and accuracy.
Excellent communication skills with professional phone/email etiquette.
Ability to multitask, work independently, and thrive in a high-volume environment.
Must be HIPAA-compliant and maintain strict confidentiality.
Preferred Qualities
A compassionate and patient-first mindset.
Self-sufficient, reliable, and able to complete tasks without micromanagement.
Team player who is willing to cross-train and support multiple departments.
Positive attitude that uplifts team morale and fosters collaboration.
Adaptable and dependable when priorities shift in a fast-paced environment.
Why Join Us
Competitive pay with growth opportunities.
Comprehensive benefits: medical, dental, vision, 401k, and paid time off.
Supportive, team-oriented environment.
Opportunity to cross-train and expand skills in multiple areas of scheduling and insurance.