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Patient care coordinator jobs in Auburn, AL - 38 jobs
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Patient Care Coordinator
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Patient Care Coordinator, Basden Eye Care
Essilorluxottica
Patient care coordinator job in Auburn, AL
Requisition ID: 912896 Store #: 00T168 Basden Eye Care at Moores Mill Position:Full-TimeTotal Rewards: Benefits/Incentive Information Basden Eye Care has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Auburn Nearest Secondary Market: Opelika Job Segment: Nursing, Patient Care, Medical, Ophthalmic, Optometry, Healthcare$24k-37k yearly est. 27d agoPatient Care Coordinator Bilingual Preferred
Ortho Sport and Spine Physicians
Patient care coordinator job in Montgomery, AL
Job Description Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion Maintain patient accounts by obtaining, recording, and updating demographic and financial information Schedule patient appointments at the end of the visit Maintain open communication with pre-cert team regarding orders for daily patients Tracking and follow-up with patient cancellations and no shows Performing daily audit of tasks assigned Checking patients in by EMR and verifying demographics and insurance information Following up on outpatient referrals and surgical referrals Provides the patient with printout of appointments Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HIPPA and OSHA compliance; promote a safe work environment at all times Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case Caring demeanor toward patients and co-workers Clinical knowledge and familiarity with medical terminology Working knowledge of computers, fax, copiers and other technology Strong knowledge and understanding of electronic medical records software Prior medical receptionist experience, preferably in an orthopedic setting is a plus Strong administrative skills, with attention to detail in accuracy Bilingual (English/Spanish) is a plus Education/Experience: High School Diploma or GED required Associate or higher degree preferred 1 year medical front desk experience Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.$28k-34k yearly est. 22d agoPatient Care Coordinator II
Phoenix Physical Therapy
Patient care coordinator job in Wetumpka, AL
DEPARTMENT: Operations FLSA: Non-Exempt Clinic Director GRADE: The Patient Care Coordinator II supports the clinic by helping to achieve revenue goals by attracting new patients, managing the administrative and operational functions, and coordinating patient interactions and needs. The PCC II will be responsible for managing daily, weekly and monthly operations as outlined in the PCC II Front Office Manual and adhering to policies and procedures, scheduling, accuracy of entering patient demographics, verification of insurance, collection of monies, charge entry and proper documentation of accounts. The PCC II will need to be flexible, adaptable to change and able to learn new skills. KEY RESPONSIBILITIES: Will learn and understand the front office operations and performs these operations as presented in the PCC II manual, Scheduling/Billing/EMR manual or any other manuals developed. Greets and registers patients or other visitors, informs staff of patients' arrival, and directs patients to appropriate department or examination room. Fills out patient forms where applicable and competently explains the details surrounding the paperwork presented to the patient. Gathers and updates patient information, including patient demographics, insurance and case information Collects and inputs patient insurance information and verifies active coverage or eligibility. Responsible for all components of scheduling appointments and properly documenting accounts as needed; will maintain continuity of care when scheduling patient appointments Understands the importance of productivity; Will schedule and recapture appointments, missing in action patients, and pro-actively rescheduling appointments in the current week as well as the duration of the prescription Collect all monies that are due prior to each visit including, but not limited to co-payments, deductibles, co-insurance, payments on statements, supplies, gym memberships, self pays, attorney checks. Documents all monies in the system appropriately and provides system receipt Audits each visit to ensure there is a valid prescription, proper authorization / referral / precertification, and collects monies due each visit. Answers and transfers phone calls, arranges for referrals, or relays messages. Follows up and reviews daily reports and proactively follows up and communicates the need for a prescription, authorization / referral / precertification to ensure there are no delays with patient care Reconciles all over-the-counter collections daily and drop off deposit cash and checks at the designated bank within an appropriate time frame Accurately verifies benefits via phone, ask detailed questions outside of what is provided, and sets up accounts accurately Ensures that all visits performed are properly authorized and makes efforts to minimize the occurrence of any unauthorized visits Ensures that all “Plan of Cares” for Medicare are signed and returned by the physician within 30 days of the patient's Initial Evaluation Utilizes websites only in instances in which the websites are relevant and approved by Phoenix Physical Therapy. (ex: insurance websites for authorization, National Provider Identifier (NPI) websites, etc.) May perform occasional clerical duties, such as data entry, filing, or photocopying; clerical duties may require experience with medical records or electronic health record systems. May assist in the clinic to; clean, disinfect, and general cleanliness. Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations. Other duties as assigned. Qualifications MINIMUM JOB REQUIREMENTS: Education / Training: High School Diploma or GED required; Associates Degree or college level business courses preferred. 2 years of previous experience in a medical billing practice and medical terminology ( HCFA 1500, CPT and ICD 9 codes) preferred Current CPR Certificate Specialized Knowledge/Skills: Excellent Customer Service Performs work under direct supervision. Handles basic issues and problems and refers more complex issues to higher-level staff. Ability to communicate effectively and professionally with a wide variety of people. Strong organizational skills with attention to detail and accuracy. Proficient with Microsoft word, strong data entry skills with EMR systems Ability to handle multiple tasks in a very busy environment. Physical Requirements: Consistent and regular use of phone required. Must be able to keep numbers in correct order on a very consistent and regular basis. Regular and consistent use of keyboard and mouse. Ability to climb stairs on occasion. Must be able to occasionally lift up to 25 pounds. Consistent sitting for many hours at one time. Majority of day (75%+) is spent sitting at a desk. Additional challenges may arise, at which time Phoenix may revise this job description. ***Phoenix Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.$24k-37k yearly est. 11d agoMemory Care Coordinator
Brookside Glen
Patient care coordinator job in Columbus, GA
We offer an unparalleled quality of life at all levels of retirement. We have created a community that allows our residents to do as much, or as little, as they like while offering the ability to age in a place with all levels of care. We welcome you to join our team and find your place here as we have many opportunities for your career to grow. We are looking for a Memory Care Coordinator to join our family of caregivers. This position will require you to provide the Residents with excellent care, directly or indirectly. You will be the designated responsible person for all Residents in memery care and for the overall supervision of the memory careservices. The Memory Care Coordinator will work alongside the Director of Resident Care, train and supervise staff. You will also work with doctors, families, Home Helath Nurses, etc. ensuring the Residents' needs are being met. Benefits: Competitive Salary Paid-Time Off with rollover; Paid Personal Days Paid Holidays Bonus Pay Flexible Schedule Health Insurance, Dental Insurance, Vision Insurance Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available Free Life Insurance Career Growth Opportunities Tuition Reimbursement Employee Assistance Programs *Some benefits may only be eligible to full-time team members. JOB SUMMARY: We are looking for a Memory Care Coordinator to join our family of caregivers. This position will require you to provide the Residents with excellent care, directly or indirectly. You will be the designated responsible person for all Residents in memery care and for the overall supervision of the memory careservices. The Memory Care Coordinator will work alongside the Director of Resident Care, train and supervise staff. You will also work with doctors, families, Home Helath Nurses, etc. ensuring the Residents' needs are being met. Minimum eligibility requirements Must be able to communicate effectively with residents, families, staff and general public. Must have compassion for and desire to work with the elderly. Must demonstrate the ability to work responsibly as a team member as well as an individual. Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others. Ability to represent our Community in a positive and professional manner. Must pass criminal background check. Proven safe driver record and clean driving records is essential. Valid personal car insurance. Must meet all health requirements. Must be able to perform the duties and responsibilities (Essential Job Functions) with or without reasonable accommodation. Essential functions Order and verify medications Fax correspondence to doctors and others as needed supervise staff Provide ongoing observation of the Residents Ensuring treatments are completed Ensure dry-checks are completed Report any change in Resident's care needs Mandated adult abuse reporter Must report safety issues delegate duties Keep Physician orders and care plans up to date keep with expiring medications and refills make sure all medications are being documented correctly in Quick Mar system Must be able to work weekends if needed and rotate on call schedule Take phone calls Customer service Responsible for ensuring that all employees are providing excellent customer service to internal and external customers. Perform job duties for residents and with team members in a courteous and professional manner. Taking the initiative to ensure resident safety and satisfaction is a priority. Meet and greet visitors in a friendly, helpful manner (Visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors and regulators). Answer phones appropriately, according to company and community standards. Residents' rights Ensure compliance and understanding of all regulations regarding residents' rights. Other Follows & communicates company policies and procedures. The job description provides a framework for the job; other duties may be assigned as necessary. Working conditions (travel, hours, environment) Scheduled hours; possible overtime. May work in other positions temporarily when necessary. Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants. May be subject to the handling of and exposure to hazardous chemicals. Physical/sensory requirement · Medium work: ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff. Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community.$32k-44k yearly est. 60d+ agoDental Patient Care Coordinator
Affordable Dentures & Implants
Patient care coordinator job in Montgomery, AL
We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. ESSENTIAL FUNCTIONS: Greet patients professionally and manage check-in and check-out processes. Schedule, confirm, and reschedule appointments via phone and in-office. Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. Prepare and enter treatment plans and provide basic patient education on next steps. Collect payments at time of service and ensure accurate end-of-day reconciliation. Explain financing options and refunds. Maintain accounts receivable (A/R) collections and follow-through. Answer phones, direct calls, and manage voicemail in a timely manner. Maintain accuracy of patient records and consent forms. Escalate technical or compliance issues as necessary. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Excellent communication and interpersonal skills. Basic knowledge of scheduling and insurance verification. Ability to multitask in busy office environments. Strong attention to detail, accuracy, and organization. Professional, empathetic demeanor with patients. Willingness to learn new systems and processes. Demonstrated ability to maintain patient satisfaction while resolving escalations. Educational Requirements: High school diploma or equivalent required. Customer service or healthcare front office experience preferred. Training in insurance verification or dental and/or healthcare software a plus. Bilingual preferred but not required.$24k-37k yearly est. 6d agoPatient Care Coordinator Bilingual Preferred
Ortho Sport
Patient care coordinator job in Montgomery, AL
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: * Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries * Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion * Maintain patient accounts by obtaining, recording, and updating demographic and financial information * Schedule patient appointments at the end of the visit * Maintain open communication with pre-cert team regarding orders for daily patients * Tracking and follow-up with patient cancellations and no shows * Performing daily audit of tasks assigned * Checking patients in by EMR and verifying demographics and insurance information * Following up on outpatient referrals and surgical referrals * Provides the patient with printout of appointments * Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * HIPPA and OSHA compliance; promote a safe work environment at all times * Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case * Caring demeanor toward patients and co-workers * Clinical knowledge and familiarity with medical terminology * Working knowledge of computers, fax, copiers and other technology * Strong knowledge and understanding of electronic medical records software * Prior medical receptionist experience, preferably in an orthopedic setting is a plus * Strong administrative skills, with attention to detail in accuracy * Bilingual (English/Spanish) is a plus Education/Experience: * High School Diploma or GED required * Associate or higher degree preferred * 1 year medical front desk experience * Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.$24k-37k yearly est. 21d agoPatient Service Representative
Zoll Lifevest
Patient care coordinator job in Opelika, AL
Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically$29k-35k yearly est. Auto-Apply 60d+ agoDental Patient Care Coordinator
Affordable Care
Patient care coordinator job in Montgomery, AL
**We are looking for a Patient Care Coordinator to join our team!** **Affordable Dentures & Implants is an** opportunity to do what **you** love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. **JOB PURPOSE:** The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. **ESSENTIAL FUNCTIONS:** + Greet patients professionally and manage check-in and check-out processes. + Schedule, confirm, and reschedule appointments via phone and in-office. + Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. + Prepare and enter treatment plans and provide basic patient education on next steps. + Collect payments at time of service and ensure accurate end-of-day reconciliation. + Explain financing options and refunds. + Maintain accounts receivable (A/R) collections and follow-through. + Answer phones, direct calls, and manage voicemail in a timely manner. + Maintain accuracy of patient records and consent forms. + Escalate technical or compliance issues as necessary. **GENERAL KNOWLEDGE, SKILLS & ABILITIES:** + Excellent communication and interpersonal skills. + Basic knowledge of scheduling and insurance verification. + Ability to multitask in busy office environments. + Strong attention to detail, accuracy, and organization. + Professional, empathetic demeanor with patients. + Willingness to learn new systems and processes. + Demonstrated ability to maintain patient satisfaction while resolving escalations. **Educational Requirements:** + High school diploma or equivalent required. + Customer service or healthcare front office experience preferred. + Training in insurance verification or dental and/or healthcare software a plus. + Bilingual preferred but not required. **Benefits** We care about our employees and understand the hard work that goes into providing the best-in-class patient care. You will be provided the **training** needed to provide you with the support you need to do your job well. **Additional benefits include** , group medical and dental insurance, vision insurance, life insurance, flexible spending (health and dependent care), 401(k), 9 paid holidays off, 10 days of vacation, and 5 additional PTO days. We also offer ancillary benefits to include hospital indemnity, accident, and critical illness insurance options. **About Affordable Care** Founded in 1975, today Affordable Care, LLC is America's largest dental support organization (DSO) focused on tooth replacement services, serving more than 400 dental practices across the United States. Supported practices primarily concentrate on extractions, dentures, implants, and fixed arches, with some practices housing an on-site laboratory to enable same-day dental services. **Affordable Care is the DSO for several top dental brands including, but not limited to, Affordable Dentures & Implants, DDS Dentures + Implant Solutions, and Advanced Dental Implant Centers.** From the Affordable Care Support Center, located in North Carolina's Research Triangle Park, along with field-based teams, Affordable Care provides business expertise and support services to dental practices, taking care of non-clinical duties so dentists can focus on treating patients (visit affordablecare.com ). **Job Details** **Pay Type** **Hourly** **Job Category** **Practice Staff**$25k-29k yearly est. 7d agoFront Office
Auburn, Ram Hotels
Patient care coordinator job in Auburn, AL
←Back to all jobs at Courtyard by Marriott - Auburn, RAM Hotels Front Office Introduction: We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage reservations and check guests in and out using a computerized system Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Answer phone calls and respond to online inquiries in a timely and professional manner Assist with organizing and setting up events and meetings Handle guest complaints and concerns with grace and professionalism Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a front desk agent or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Flexibility to work evenings, weekends, and holidays as needed Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.$23k-30k yearly est. 56d agoRetail Customer Experience Coordinator
Marshalls of Ma
Patient care coordinator job in Valley, AL
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 3418 20th Ave Location: USA Marshalls Store 1603 Valley ALThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.$13-13.5 hourly 60d+ agoPatient Engagement Associate I
Eye Health America
Patient care coordinator job in Columbus, GA
Full-time Description The Patient Engagement Associate delivers exceptional customer service by responding to scheduling inquiries, resolving basic concerns, and providing accurate information through multiple communication channels. The role requires strong communication skills, effective problem-solving abilities, and a commitment to ensuring a positive customer experience. Essential Functions & Responsibilities Interact with customers via telephone, email, chat, SMS, or other communication channels to address inquiries, resolve problems, and provide product/service information. Analyze customer concerns and issues, troubleshoot problems, and work towards satisfactory resolutions. This may involve coordinating with other departments or teams as needed. Maintain a thorough understanding of the company's doctors, services, and policies to provide accurate information and solutions to customers. Record customer interactions, issues, and resolutions accurately in the company's practice management and EHR systems. Ensure adherence to company policies and procedures while handling customer interactions, including industry regulations and HIPAA data privacy guidelines. Gather and relay customer feedback and insights to the appropriate teams for continuous improvement in the patient service experience. Strive to meet or exceed established performance metrics such as productivity goals, resolution rates, handle times, offline times, and customer satisfaction scores. Maintain a professional and courteous demeanor in all customer interactions, even when dealing with challenging or upset customers. Collaborate with colleagues and supervisors over phone and chat to share information, best practices, and assist in problem-solving. Benefits: As a team member at Eye Health America, you'll enjoy: Medical, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, etc. Matching 401(k) Employee Discount Wellness Program Paid Vacation & Holidays Training/Advancement opportunities Requirements Minimum Qualifications: High school diploma or equivalent. Valid and active Driver's License. Skills & Abilities: Excellent customer service and communication skills. Ability to work as a team member. Management of multiple tasks simultaneously. Strong active listening and note-taking skills. Strong organization with attention to detail. Respectful treatment of patients and co-workers. Salary Description $17-$19$55k-65k yearly est. 3d agoPatient Care Liaison
Ally Psychiatry Career Page
Patient care coordinator job in Montgomery, AL
Job DescriptionDescription: We are looking for a Patient Care Liaison (PCL) to join our team! In this role, you will be the first point of contact for patients, guiding them through their care journey with professionalism and empathy. As a key member of our team, you will manage scheduling, coordinate care, and provide essential support to patients, patient care coordinators, and providers. Your goal will be to create a welcoming and seamless experience for every patient, ensuring they feel supported and valued at every step. Roles & Responsibilities Patient Support & Scheduling Welcome patients warmly and assist with check-in and check-out. Schedule, confirm, and reschedule appointments to maintain efficient patient flow. Verify insurance, explain financial responsibilities, and process payments. Manage incoming calls and direct them appropriately. Respond to patient inquiries with professionalism and care. Collect vitals and lab specimens as needed. Educate patients on clinic policies and procedures. Administrative Duties Maintain and update patient records while following HIPAA and organizational guidelines. Work closely with peers, providers, managers, and billing teams to foster a culture of quality care and operational efficiency in the clinic with positive and concise communication. Keep the reception and patient areas clean, sanitized, and organized. Process Prior Authorizations as needed. Additional Responsibilities Ensure all patient information is accurate and up to date. Be an Ally to efficiently and effortlessly close the loop on the patient journey by coordinating between the patient, patient care coordinator, provider, and clinic. Responsible for other duties as assigned by leadership. Attendance is an essential function of the job. Requirements: Required High School Diploma or Equivalent. Customer service experience (any industry). Preferred 6+ months of medical office experience. Experience with EMR systems, medical terminology, and health care procedures. Personal attributes Dependable, professional, empathetic, and genuinely wanting to help people in a caring way. Strong multitasking and problem-solving skills in a fast-paced environment. Adaptable and proactive, with a positive and team-focused attitude. Excellent communication and interpersonal skills with the ability to remain composed under pressure.$23k-32k yearly est. 11d agoCredentialing & Privileging Specialist - Camp Courtney, Okinawa (SOFA-Eligible)
116508 Innovation at Work
Patient care coordinator job in Montgomery, AL
Job DescriptionDescription: Minimum Requirements: U.S. Citizen (SOFA-eligible) Current CCPD-BUMED Credentialing Certification (Required) Minimum 1 year of healthcare credentialing/privileging experience Experience with JCCQAS or Navy Medicine credentialing processes (preferred) Proficiency with Microsoft Office (Outlook, Word, Excel, SharePoint) Eligible for NIPR/CAC background check Strong attention to detail, organization, and communication Location & Work Schedule: On-site, Camp Courtney, Okinawa, Japan Monday-Friday, 0730-1630 (occasional support outside normal hours as directed) Required Training (Paid by Employer): The selected candidate will be required to complete the Medical Services Professionals Course, a four-day CCPD-BUMED training program located in Jacksonville, Florida, as part of initial credentialing and onboarding. All expenses for travel, lodging, and attendance will be paid for by Innovation At Work, Inc. This course is mandatory to support III MEF credentialing and privileging operations. Relocation Support (One-Time): A one-time relocation stipend will be provided to assist with moving expenses to Okinawa, Japan. This stipend is paid upon arrival and is intended to offset initial relocation costs such as airfare, temporary lodging, and personal setup expenses. Details will be provided in the offer letter. Requirements: About the Opportunity: Innovation At Work, Inc. is seeking a mission-minded and detail-driven Credentialing & Privileging Specialist to support the III MEF Surgeon's Office aboard Camp Courtney in Okinawa, Japan. This position plays a direct role in supporting the medical readiness of Marines, Sailors, and their families by ensuring providers are properly credentialed and privileged in accordance with Navy Medicine and DoD policies. This is more than a job - it's an opportunity to serve those who serve, while experiencing life in one of the most unique duty locations in the world. Key Responsibilities: Manage provider credentialing and privileging actions in accordance with BUMED, DoD, and III MEF Surgeon guidance Maintain ICF/IPF files, JCCQAS records, MEC/CRC documentation, agendas, and minutes Ensure accuracy, completeness, and regulatory compliance of all credentialing processes Support Medical Quality Assurance (MQA) programs and reporting Prepare monthly status reports and administrative correspondence Coordinate with staff, providers, and command leadership to ensure timely processing of credentials and reviews About Okinawa (Lifestyle - Light Highlight): Okinawa is known for its beautiful beaches, rich culture, family-friendly environment, and warm island community. Many who come on assignment describe it as one of the most rewarding chapters of their lives - professionally and personally.$35k-51k yearly est. 6d agoPatient Care Liaison
Staffing.com
Patient care coordinator job in Montgomery, AL
Requirements Required High School Diploma or Equivalent. Customer service experience (any industry). Preferred 6+ months of medical office experience. Experience with EMR systems, medical terminology, and health care procedures. Personal attributes Dependable, professional, empathetic, and genuinely wanting to help people in a caring way. Strong multitasking and problem-solving skills in a fast-paced environment. Adaptable and proactive, with a positive and team-focused attitude. Excellent communication and interpersonal skills with the ability to remain composed under pressure.$23k-29k yearly est. 43d agoPatient Coordinator Lead (48521)
Capitol Imaging Services
Patient care coordinator job in Montgomery, AL
We are seeking a compassionate, organized, and detail-oriented Patient Coordinator Lead to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator Lead, you'll play a vital role in making each patient, and employee feel seen, heard, and supported. Key Responsibilities: Assists with the overall supervision of the clinic on a day-to-day basis. Monitors and helps evaluate the performance/progress of all employees and gives constructive feedback on a regular basis. Assists with performance management issues in cooperation with immediate supervisor. Point of contact for daily staff questions and issues. First point of contact for problem resolution within the clinic and department, including problems with patients, employees and radiologists. Assists in the training and orientation of new administrative employees. Continue developing staff to their full potential and empower staff to make decisions independently while learning from mistakes. Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care. Patient Communication: Serve as the first point of contact for patients-answering calls, responding to inquiries, and providing clear, empathetic guidance. Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination. Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism. Qualifications: Experience: Minimum 3 years in a healthcare or medical office setting, preferably in radiology or imaging services. Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations. Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in scheduling software and EMR systems Attributes: Empathetic, patient-focused, dependable, and passionate about helping others. We offer competitive salary and benefits including: Company provided life insurance, Short-term disability insurance Additional optional employee, dependent and spouse Life and AD&D insurance Medical Dental Vision 401 (K) With company match PTO - paid time off Paid holidays Diagnostic Imaging Services is an EEO Employer W/MNet/Disabled.$24k-33k yearly est. 16d agoPatient Services Coordinator
Oak Dental Partners
Patient care coordinator job in LaGrange, GA
Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you! Job Summary: The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations. Responsibilities: * Answer phone calls and emails, scheduling patient appointments. * Verify insurance information and process billing and payments. * Greet patients and ensure they are checked in properly. * Manage patient records and ensure that all forms are completed. * Coordinate patient follow-up and reminders for appointments. * Handle office correspondence, including scheduling, rescheduling, and cancellations. * Maintain and update office calendars. * Assist with patient referrals and coordination of care with specialists. Qualifications: * High school diploma or equivalent. * Previous experience in a dental office or customer service role is preferred. * Excellent communication and organizational skills. * Knowledge of dental office management software. Work Environment: * Mostly desk-based with some patient interaction in the reception area. * Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills. What We Offer: * Comprehensive Benefits Package (Medical, Dental, Vision, & Supplemental Life) * Company Provided Life Insurance * Paid Holidays * Paid Time Off (PTO) * Flexible Spending Account (FSA) * 401(k) Plan * Learning Management System (LMS) to keep your skills sharp * Opportunities for professional growth and development * A great collaborative team environment! Key Duties & Responsibilities: * Patient Scheduling & Management: Booking, confirming, and managing appointments, keeping the schedule full, and reactivating past patients. * Financial Coordination: Verifying insurance, explaining benefits, presenting treatment plans, discussing costs, and arranging payment options or financing. * Patient Communication: Answering multi-line phones, responding to texts/emails, and providing information about procedures and costs. * Treatment Plan Support: Liaising with dentists to present treatment plans, ensuring patients understand the value, and helping them commit to necessary care. * Front Office Operations: Checking patients in/out, registering new patients, managing patient records, and handling administrative tasks (faxes, scans). * Patient Experience: Greeting patients, giving office tours, facilitating patient requests, and ensuring a positive overall experience. * Team Support: Working with clinical staff to manage patient flow and ensuring smooth daily operations.$29k-40k yearly est. 21d agoFront Office
Ram Hotels
Patient care coordinator job in Montgomery, AL
←Back to all jobs at TownePlace Suites Montgomery - RAM Hotels Front Office Customer service driven Please visit our careers page to see more job opportunities.$25k-30k yearly est. 60d+ agoDental Front Office
Riverchase Dental Care
Patient care coordinator job in Phenix City, AL
Minimum of three years Dental Office Experience is Required. • Must be extremely professional with great Customer Service Skills • Able to effectively run the front office • Knowledge of Office Responsibilities: Accounts Receivable/Payable, Insurance Billing, Treatment Planning, plus, collects co-pays and deductibles • Diplomatic Problem Solving • Excellent Scheduling-Rescheduling Ability • Must be able to compliment Doctor's Management Style • Professional, Friendly Atmosphere • Hours: Mon-Fri 9.00 - approx 6.00 p.m. • Excellent Dentist to work with$23k-29k yearly est. 60d+ agoCare Coordinator
Altapointe Health
Patient care coordinator job in Ashland, AL
Responsibilities Case Managers assist with monitoring consumer's well-being including needs in the areas of mental health, physical health, living, learning, working, and social environments. Case managers travel to wherever consumers reside, whether that is at home, boarding homes, or other community based living to provide monitoring, when working with children they would be going to the schools as well. The primary role of the case manager is to increase psychological adjustment for the consumer by empowering the consumers and sometimes family members with information, education and support in order to follow through once case management ends. Essential Functions Provides appropriate linkage to community resources Demonstrates the ability to assess the consumer's needs Monitors consumer to secure placement in the least restrictive environment Identifies goals and plans for appropriate services Provides ongoing monitoring of consumers' progress and needs as assessed Advocates on behalf of the consumer to secure community resources Evaluates the consumer for discharge planning Physical Requirements Frequent standing, sitting, and walking which are in bursts of 5 to 10 minutes. There are times when this can be extended to pacing with the consumer (time could be undetermined) and at times sitting and standing can be extended with the employee having the ability to change positions as permitted by the observance and behavior of the consumer at that time. Occasional forward bending from the hips while kneeling to reach to the side. Occasional need to be able to assume a full squat/lunge from a standing position. Occasional need to maintain back extension while being on stomach with one's Occasionally, be able to kneel and reach to same side toward the floor. Lift up to 10 pounds occasionally during shift. Strong grasp is needed to use keys to open doors throughout the facility, and to Maintain constant contact with a consumer during a take down procedure or with other hold techniques. Pushing/pulling force up to 25 pounds occasionally during a shift. Qualifications Minimum Qualifications: Bachelor's degree in a mental health discipline; Valid Driver's License with proof of liability insurance At least 23 years of age or older Post hire, must complete certification of case management training by Alabama State Department of Mental Health$34k-49k yearly est. Auto-Apply 11d agoPatient Care Coordinator Bilingual Preferred
Ortho Sport and Spine Physicians
Patient care coordinator job in Montgomery, AL
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you! Job Title: Patient Care Coordinator Essential Duties and Responsibilities: Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion Maintain patient accounts by obtaining, recording, and updating demographic and financial information Schedule patient appointments at the end of the visit Maintain open communication with pre-cert team regarding orders for daily patients Tracking and follow-up with patient cancellations and no shows Performing daily audit of tasks assigned Checking patients in by EMR and verifying demographics and insurance information Following up on outpatient referrals and surgical referrals Provides the patient with printout of appointments Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HIPPA and OSHA compliance; promote a safe work environment at all times Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case Caring demeanor toward patients and co-workers Clinical knowledge and familiarity with medical terminology Working knowledge of computers, fax, copiers and other technology Strong knowledge and understanding of electronic medical records software Prior medical receptionist experience, preferably in an orthopedic setting is a plus Strong administrative skills, with attention to detail in accuracy Bilingual (English/Spanish) is a plus Education/Experience: High School Diploma or GED required Associate or higher degree preferred 1 year medical front desk experience Customer service background Our Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 20 pounds at times. Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.$28k-34k yearly est. 21d ago
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Learn more about patient care coordinator jobs
How much does a patient care coordinator earn in Auburn, AL?
The average patient care coordinator in Auburn, AL earns between $20,000 and $45,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Auburn, AL
$30,000
What are the biggest employers of Patient Care Coordinators in Auburn, AL?
The biggest employers of Patient Care Coordinators in Auburn, AL are:
- Essilorluxottica
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