Patient care coordinator jobs in Baton Rouge, LA - 143 jobs

The Medical Staff Coordinator functions in all facets of the Medical Staff Office, including meeting management and the flow of information between medical staff committees, departments, the Medical Executive Committee, and the Board of Directors. This collaborative role works closely with medical staff leaders, hospital administration, and legal counsel on issues related to Medical Staff Rules, Regulations, and Bylaws. You will assist with governing document oversight, ensure compliance with regulatory standards and accrediting agencies (including survey preparation), manage provider credentialing and privileging, oversee call schedules and on-call payments, and resolve provider IT and system access issues. Serving as a liaison with the System Verification Office, this position is suited for administrative professionals with strong coordination skills. Education: High School Diploma or equivalent Experience: 5 years' experience in healthcare provider relations or medical staff office operations • Process observation requests and conduct provider orientations. • Maintain on-call schedules, schedule provider shifts, and coordinate on-call payment processes. • Conduct surveys and ensure compliance with regulatory standards, accrediting agencies, and Medical Staff Bylaws. • Serve as a provider liaison with the System Verification Office for timely credentialing. • Coordinate meetings and manage committee action items. • Assist in troubleshooting and resolving credentialing issues when needed. • Participate in investigations or disciplinary actions impacting medical staff members. • Collaborate on shift schedules, job openings, new provider orientations, and staffing needs. • Handle special projects as assigned. Technical Skills and Competencies • Strong customer service orientation with excellent interpersonal skills and business etiquette/professionalism. • Proficiency in all Microsoft Office Suite programs, including spreadsheet building and maintenance. • Effective time management, multitasking, and project coordination. • Expertise in business and executive correspondence, data entry/verification, and monitoring performance. • Social perceptiveness, critical thinking, and judgment/decision-making abilities.

This position is often the first contact when a patient visits one of our clinics. This position is responsible for greeting patients and working with them in person, on the phone, or electronic correspondence to meet their needs regarding scheduling, updating patient information, and checking patients in and out. Role and Responsibilities: Greet and check patients in Schedule appointments and follow up appointments Verifying patient billing information Answer telephones and direct calls to appropriate staff. Receive and route messages or documents, such as laboratory results, to appropriate staff. Always maintain a courteous and professional appearance Other duties as assigned Qualifications Minimum Education and Experience Requirements: High School Diploma or equivalent Excellent attention to detail & verbal/written & interpersonal communication skills. Ability to carefully read and follow directions Good teamwork skills Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at a time. Knowledge, Skills, and Abilities: Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. The ability to communicate information and ideas in speaking so others will understand as well as verbal comprehension when receiving information. Able to provide and receive information effectively and professionally.

Mary Bird Perkins Cancer Center is Louisiana's leading cancer care organization, caring for more patients each year than any other facility in the region. And with strategic hospital and physician partnerships, we are delivering on our mission to improve survivorship and lessen the burden of cancer. Mary Bird Perkins and its partners work together to provide state-of-the-art treatments and unparalleled collaborative, comprehensive cancer services. This culture of innovation helps attract the best cancer minds in the country, from expert physicians and highly specialized scientists to forward-thinking leaders in supportive care and other disciplines. Together, with our hospital and physician partners, we are one-hundred percent focused on cancer care. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: SCOPE: The Patient Advocate serves as a key resource for patients by providing financial guidance, insurance education, and assistance with financial programs. The PAP Advocate helps patients understand their benefits, out-of-pocket responsibilities, and available support options to reduce financial barriers to care. This role requires strong communication skills, critical thinking, professionalism, and a commitment to delivering excellent patient experience. FUNCTIONS: 1. Assistance with Patient Assistance Programs (PAP) 2. Billing and Financial Follow-Up 3. Patient Communication 4. Collaboration and Team Support QUALIFICATIONS: High school diploma or equivalent 2 Years medical clerical or insurance/billing experience. Strong organizational skills and attention to detail. The ability to handle multi-task assignments. Independent thinker, self-starter with good troubleshooting skills needed. Excellent written and verbal skills with the ability to effectively communicate and establish collaborative relationships with patients, physicians , clinical and administrative staff and the public.

Full time Position Description: Responsible for scheduling surgeries for assigned physicians at Louisiana Orthopedic Surgery Center. Those responsibilities include coordinating surgical procedures with multiple clinics and collecting necessary documentation for surgical procedures. This individual works closely with physician offices, other schedulers, clinical team members, and the pre-operative nurses. Duties: - Coordinates and schedules surgeries - Interacts with physicians, office staff, ASC clinical team members, and managers - Ensures efficient telephone communication - Documents work processes as required - Follow all written policies and procedures for the surgery center - Must be able to respond to urgent or emergent situations per protocol - Establish and maintain effective working relationships with physicians, office staff, and management - Identifies scheduling barriers and implements solutions to improve scheduling results based on predetermined goals - Follows established guidelines and adheres to policies related to safety, confidentiality, and HIPPA guidelines. Qualifications and Skills: - High School diploma or GED required - Minimum 6 months Scheduling experience in a healthcare setting - Must be flexible and have ability to multitask - Strong knowledge of clinical/medical practice operations, procedures, and terminology - Proficient in computers and relevant software applications - Possession of strong problem-solving skills and sound judgment View all jobs at this company

LERN Center Coordinator ESSENTIAL FUNCTIONS/DUTIES * Answering incoming calls from pre-hospital providers and /or statewide emergency departments with regard to movement of LERN identified patients * Direct patient movement by LERN Entry Trauma Criteria using protocol and experience in PHTLS patient care * Direct patient transfers to appropriate definitive care facilities * Collect patient data from receiving hospitals including disposition of patient diagnosis, admission status, visit identification numbers * Collect call data from transporting EMS agencies including call run times, case numbers, and additional information as necessary * Receive notifications of Mass Causality Incidents (MCI) statewide * Notification of state officials, state agencies, hospitals, and LERN administration in MCI events * MCI management including direction of patients, management of hospital resources, and continuing notification to affected areas throughout event * Facilitate communication between EMS, hospitals, state officials, ESF-8, and other agencies as necessary * Fully understand and apply LERN Protocol when routing patients * Data entry of LERN patients in Image Trend Database * Attend monthly staff meetings & ongoing LERN training * Know geographic regions of state and location of hospitals by memory * Understand and implement LERN protocols * Initiates Case Review Process for all LERN patient inquiries including call data research, recording review, and procedure/protocol evaluation * Understand and follow all LERN and AMR company policies * Complete audits of LCC calls for quality control of call duration, courtesy/professionalism, correct application of procedure/protocol for patient direction * Operate phone console equipment in communication with EMS and hospitals * Operate radio console equipment in communication with EMS and hospitals * Care for and troubleshoot LCC equipment * Available to work day, night, weekend, and holidays as needed * Available to work during MCI or natural disaster as needed * Maintain necessary certifications * Work with LERN staff and Medical Director when necessary * Have 24 hour call availability in the case of disasters and be on site in the LERN Call Center for the duration of the event with backup coverage as necessary. * Have in depth knowledge of EMS protocols, LERN Entry Criteria and available medical resources. * Have functional knowledge of radio, telephone, IP and other necessary forms of communications equipment necessary for the purpose of the LERN Call Center. * Have knowledge of performance indicators and quality review indicators pertinent to LERN operations. * Follow all rules, regulations, and policies as established by AMR, the LERN and the LERN Call Center Medical Director. * Be knowledgeable of and follow all LERN Call Center Standard Operating Procedures. * Protect Patient Confidentiality and adhere to all applicable medical, patient and EMS rules. * Perform housekeeping responsibilities to keep the LERN Call Center clean and functional. * Other duties as assigned QUALIFICATIONS * Current Nationally Registered EMT-P license in good standing. * Current Louisiana state license * Minimum 2 years' experience at EMT-P level * Strong communications skills * Ability to type & multi-task * Computer proficient in Word, Excel, and Windows * Geographic knowledge of regions and hospitals throughout state of Louisiana EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability. Check out our careers site benefits page to learn more about our benefit options. R0047987

Job DescriptionCredentialing Specialist Trusted Medical, PLLC About us Trusted Medical, PLLC is the clinical care delivery affiliate of Edera (*************** We specialize in serving Veterans by reducing wait times for them to gain access to disability screens and separation health assessments required by the Veteran Affairs (VA) to receive benefits. Help serve those who have served us by joining our growing team! In addition to our core work with the VA, Trusted Medical holds multiple government contracts nationwide, allowing our providers to also participate in occupational health services for their applicants and employees. This includes pre-employment screenings, fitness-for-duty evaluations, and other health assessments that support a wide range of government agencies. Position Description This position directly supports the United States Military Entrance Processing Command (USMEPCOM) that conducts over 250,000 medical evaluations annually, serving as the critical gateway for applicants entering both the Regular and Reserve components of the Armed Forces. By joining Trusted Medical, you will play an essential role in ensuring the health and readiness of future service members-helping to strengthen military preparedness. The candidate should have firsthand industry experience in Credentialing solutions and demonstrate deep familiarity with the application of electronic health records in that setting. They must work to resolve issues and change requests. They must be able to confidently lead discussions with diverse stakeholders, assess current-state workflows, and propose enhancements that consider both immediate needs and downstream impacts. Additionally, they should be adept at articulating changes to affected groups, integrating those insights into training content and communication strategies to support long-term success across future rollouts. Applicants with VA and/or DoD experience are preferred, along with an active federal clearance or the ability to obtain one Type of Employment: Full-time salaried and fully benefited position Work Location/Travel: Must report to a Trusted Medical clinic daily (see locations below). This is not a remote/virtual position. Applicants must be free from travel restrictions to accommodate the evolving needs of the client. Salary Range: starting at $52,123, depending on experience and location. Competitive salary/pay, potential bonuses based on individual and company performance. There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is highly competitive but dependent upon employment type (1099, contract, W2). Role Reports to:Trusted Medical Senior Leadership Direct Reports: This role has no direct reports Responsibilities: Manage end-to-end credentialing processes including enrollment, initial credentialing, and re‑credentialing. Conduct primary source verification of credentials (licenses, DEA, board certifications, education, work history). Maintain accurate provider data in credentialing systems (e.g., CAQH, CredentialStream, PECOS, NPPES). Track expiration of licenses, credentials, malpractice insurance, CME, and renewals; manage recredentialing timelines. Submit credentialing/enrollment applications to payers and follow up until in‑network status is confirmed. Ensure compliance with state/federal regulations, NCQA, TJC, CMS, and accredited institutions. Assist in developing/improving internal credentialing policies and procedures. · Respond to information requests from regulatory agencies or public inquiries as required. Knowledge and Skills Required: Deep knowledge of healthcare regulatory requirements, credentialing standards (NCQA, TJC, CMS), and payer credentialing rules. Strong attention to detail and analytical skills to review applications, detect discrepancies, and resolve credentialing issues. Exceptional organizational and time-management skills, able to manage high volumes independently. Excellent written and verbal communication skills. Research-savvy, able to verify documentation across diverse systems and sources. Flexible and adaptable to frequent travel, with no restrictions on mobility. Education/Certification Required: BA in Health Information Management, Healthcare Administration, Business Administration, or related field required. Preferred - Education/Certification: CPCS (Certified Provider Credentialing Specialist) certification from NAMSS is highly preferred. Experience Required: 3+ years in healthcare credentialing or provider enrollment (specialist or coordinator roles). VA and/or DoD credentialing experience is strongly preferred. Experience ensuring compliance with regulatory standards and interacting with payers or government entities. Proven ability to manage credentialing data and documentation systems effectively. Demonstrated expertise in streamlining credentialing processes with accelerated turnaround times, enabling candidates to onboard and begin work more quickly. Technical Skills Required Technical Skills: Proficiency in MS Office suite; advanced Excel preferred. Familiarity with credentialing platforms: CAQH ProView, CredentialStream, PECOS, NPPES, NPDB queries. Experience using healthcare compliance databases and understanding of data entry best practices. Trusted Medical Locations: Baton Rouge, LABrunswick, GAKansas City, KSNew Bern, NCDestin, FLWashington DCFayetteville, GAFort Leonard Wood, MOOklahoma City, OKMiddletown, CTPetaluma, CALouisville, KYSan Antonio, TXVirginia Beach, VATallahassee, FLCarmel, INTucson, AZKlamath FallsPort Charlotte, FLDayton, OHNottingham, MDSouthfield, MIDavenport IAHialeah, FLFayetteville, NCLehighton, PAJacksonville, FLTemecula, CAManhattan, KSRapid City, SDSuwanee, GAPueblo, CO All applicants must be US citizens and able to obtain a Public Trust clearance. Trusted Medical participates in the E-Verify program. Trusted Medical is a drug-free workplace. Trusted Medical is an Equal Opportunity and Affirmative Action Employer. Trusted Medical prohibits discrimination against individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other category protected by law. Trusted Medical takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or Veteran status.

Job Description Enjoy what you do while contributing to a company that makes a difference in people's lives. Ovation Fertility, one of the premier fertility centers in the United States, seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for a Patient Services Coordinator to join our team in Baton Rouge, Louisiana. The schedule is Monday through Thursday, from 7:00 AM to 4:00 PM, and Friday from 7:00 AM to 1:00 PM. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Coordinator is responsible for: Greet patients and manage front office Check patients in for appointments and sanitize rooms Answer patient phone calls and route appropriate team Register new patients into laboratory EMR Schedule all patient and andrology appointments Send, verify and track all consent forms Take payments and work closely with Ovation Billing team Process and fax completed lab reports results to referring physicians Data entry into EMR Act as liaison between lab staff and medical team Work with patients looking to transfer cryopreserved specimens and their originating clinics to collect necessary records and organize shipments Assist lab staff in administrative projects Perform all other duties as assigned What You'll Bring: The skills and education we need are: High school diploma or equivalent is required 2+ years previous experience in an administrative role; medical office experience preferred Knowledge of medical software, terminology and procedures preferred Knowledge of HIPAA Regulations preferred Excellent interpersonal communication skills, and the ability to build and facilitate good working relationships with staff at all levels of organization Demonstrated ability with exercising sound judgment and discretion when handling sensitive and confidential information Excellent organizational skills Ability to work independently, under pressure and within deadlines Exceptional written and verbal communication skills and attention to detail Ability to work as part of a team Good research skills Tech savvy Flexibility and willingness to learn at all times Excellent multi-tasking abilities Ability to use billing systems Knowledge of HIPAA Regulations More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match At Ovation Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Responsible for understanding and compliance of state and federal regulations related to hospital registrations. * Customer Service/Patient Flow * Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class. * Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. Assists patients with access to government and community resources to enhance their access to health care services. * Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner. * Facilitates the patient's access to information including but not limited to MyChart access. * Accurately updates patient's records as needed. * Accurately enters and updates charges as necessary. * Clinic Operations * Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations. * Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner. * Meets site collection goals. * Performance Excellence * Actively supports the organizations performance excellence initiatives. * Performs duties in a manner that results in improved patient outcomes and patient satisfaction scores. * Actively supports the organizations Culture of Excellence utilizing initiative to make suggestions that would improve the patient's experience and the environment of care. * Provides quality training and orientation for other Team Members when assigned. * Other Duties as Assigned * Performs other duties as assigned or requested. Experience - 6 months relevant experience (customer service, billing, registration, finance, or accounting) in medical office, hospital setting, or insurance office. Bachelor's degree substitutes for required experience. Education - High School or equivalent Special Skills - Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

Responsible for accurately registering patients in EMR including validating patient information, verification of insurance coverage, collection of required payments and ensuring the patient's experience is best in class. Relies on established guidelines to accomplish tasks. Works under close supervision. Responsibilities 1. Customer Service a. Patients are courteously and appropriately advised of the collection and billing procedures and anticipated charges so as to assist patients in their understanding their liability and responsibility regarding their payment as evidenced by less than 5 complaints a year. b. All patients/families are courteously welcomed and greeted to the clinic as evidenced by lack of complaints. c. Questions & concerns from patients and/or family members are answered/addressed in an appropriate manner as evidenced by lack of customer complaints. d. Patients are informed of their rights and Advance Directives upon request. e. Patient and insurance information is accurately obtained and edited as necessary in the clinic's computer system, as evidenced by information is accurate at all times. f. Accurately and efficiently registers patients in Epic; monitors and manages the flow of patients through the clinic utilizing initiative to ensure the patient experience is best in class. g. Monitors patient schedules and reviews accounts to determine the patient's financial responsibility on account balance and arranges payment plans to collect. h. Assists patients with access to government and community resources to enhance their access to health care services. i. Works closely with physicians, nurse practitioners and nursing staff to ensure that referrals to other providers/services/facilities are completed in accordance with payor requirements in a timely manner. j. Facilitates the patient's access to information including but not limited to MyChart access. k. Accurately updates patient records as needed. l. Accurately enters patient charges as necessary. 2. Patient Flow a. Documentation related to patient referrals is accurately processed at all times. b. Patient appointments are scheduled and rescheduled appropriately as evidenced by effective patient flow through the clinic at all times. c. A variety of clerical duties (answer telephone calls, retrieve medical records, records data, type memorandums, etc.) are efficiently completed in a timely and efficient manner at all times. d. Current patient charts/files and appropriate information are accurately filed as evidenced by ease of the file retrieval process. 3. Payor Regulations a. Claim edits and denials are researched and discrepancies resolved within 2 days of notification. b. All information for completing the billing process, including charge information from the physician is researched and discrepancies resolved within 2 days of receipt. c. Charges are keyed and batches processed daily, and bank/deposit summary is prepared immediately after balancing payment to receipts. d. Diagnosis and procedures codes are reviewed for accuracy and data is entered into the system at point of service as evidenced by up-to-date records at all times. e. Patient payments for services rendered are verified and collected from patient 100% of the time. f. Account balances are verified, and the outstanding balance collected from patients and the daily cash fund reconciled daily. g. A general knowledge of the health plans, including co-pays, deductibles and co-insurance is maintained at all times. h. Manages cash in accordance with established policies and procedures to ensure that payments are accurately credited to the patients' accounts and cash is maintained in a secure manner. i. Meets site collection goals. 4. Other Duties as Assigned: a. Act as a backup for others in the clinic as needed. b. Actively supports clinic, hospital and health system initiatives related to improvement in the day-to-day operations. c. May provides training and orientation for other Team Members when assigned. d. Other duties as assigned. Qualifications Experience: 6 months experience in a customer service/front desk role or a graduate of a front office/medical office program. Bachelor's degree may substitute for experience. Education: High School Diploma or Equivalent Special Skills: Professional demeanor, excellent customer service skills, ability to multi-task, critical thinking, demonstrated computer literacy, ability to learn and demonstrate proficiency in Epic during the introductory period.

The Dog Stop is looking for an enthusiastic Dog Care Specialist to join their team. Knowledge of the dog care industry is a plus but not required provided the candidate is capable of quickly learning the ins and outs of dog behavior and our range of services. Our Dog Care Specialists oversee the back of house operations and facilitate a safe and fun environment for all out canine companions! Requirements for a Dog Care Specialist Positive attitude Time management skills Outgoing personality Love of dogs! Responsibilities of a Dog Care Specialist will include but are not limited to: Supervising and directing safe and positive play Maintaining a clean and healthy environment for guests Overseeing staff and canine interactions Managing back of house operations Implementing and training on corporate policies Identifying dog play styles and behaviors and proactively responding Ensuring guests and their owners feel comfortable and are receiving the level of service they've come to expect from The Dog Stop Contributing to a positive team environment You'll find many great benefits awaiting you at The Dog Stop : Discount on all retail products Discounted services Bring your dog to work! Paid vacation days A fun and exciting work environment Respond with your résumé today to join a great team working to provide the best dog care available in this booming industry Work schedule Monday to Friday Weekend availability Benefits Flexible schedule Paid time off Employee discount Other Paid training

Full-time Description The Patient Access Representative - Pre-Service is responsible for completing pre-service financial clearance and registration activities to ensure accurate billing and reimbursement. This role obtains and verifies insurance benefits, authorizations, diagnoses, and procedure codes; provides financial counseling to patients; collects payments; and establishes payment arrangements before service. The Representative plays a critical role in reducing denials, improving upfront collections, and supporting a positive patient experience while maintaining compliance with hospital policies and HIPAA regulations. ESSENTIAL JOB FUNCTIONS (including, but not limited to) Receive and review proposed services via phone, fax, email, or electronic worklists. Obtain and verify required pre-service documentation, including diagnoses, procedure codes, insurance eligibility, authorizations, and pre-certifications. Verify insurance benefits using Passport, payer portals, or other available resources to determine coverage and patient responsibility. Complete pre-registration by accurately entering demographic, insurance, financial, and medical information and creating patient accounts in the system. Counsel patients regarding insurance coverage, estimates, deductibles, co-insurance, and out-of-pocket responsibility. Collect pre-service payments and past-due balances and establish payment plans when appropriate. Communicate with clinic staff and physician offices to obtain authorization and pre-certification information and resolve discrepancies. Document all verification, authorization, and patient communications clearly and accurately in the patient account. Notify the Revenue Cycle Coordinator or Director of unusual cases, coverage issues, or extenuating circumstances requiring escalation. Maintain a high degree of accuracy and timeliness in all pre-service activities. Interact professionally and courteously with patients, families, providers, and internal departments. Provide backup support for other Patient Access or Revenue Cycle functions as needed. Maintain patient confidentiality and comply with all federal and state privacy regulations, including HIPAA. Support SHOLA's culture of exceptional patient satisfaction and accountability. Performs special projects and other duties as assigned. Requirements Education High school diploma or equivalent required. Experience Minimum of two (2) years of experience in healthcare scheduling or pre-registration preferred. Experience with registration, insurance verification, financial counseling, and customer service is strongly preferred. Unique Skills Strong customer service and communication skills in a healthcare setting. Ability to read, interpret, and apply CPT codes, diagnoses, and procedures. High attention to detail and accuracy. Ability to discuss financial responsibility with patients in a clear, compassionate manner. Reports To: Patient Access Assistant Director We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by federal, state, or local law. Our company values diversity and inclusion, and we encourage all qualified applicants to apply for job openings.

Karoo is seeking to add an important care team member, the Patient Engagement Specialist. This individual will be responsible for new patient acquisition and play a critical role in driving growth within the organization. This role integrates within partner cardiology practices and will focus on screening eligible patients for enrollment, communicating with practice providers to discuss eligibility, interacting with prospective patients to explain services, address inquiries, gather information, provide education, and schedule initial appointments with the virtual team. Responsibilities Maintain daily on-site presence at partner cardiology practices Ability to support additional clinics remotely, as needed, in area Pre-screen patients for eligibility and notify practice providers of prospective patient enrollments through program and technology education Verify patient program eligibility and elicit feedback from practice providers on enrollment potential Conduct enrollment onboarding sessions with patients Maintain documentation in the Karoo Health Kohere.AI system, and partner cardiologist systems for tracking and reporting purposes Drive patient enrollment by providing an overview of the Karoo Health program and Model of Care through patient education and interaction to ensure patients understand program services and benefits Support practice providers by enrolling patients into the program and facilitating assignment and transfer to the virtual team for continued services Coordinate with the partner cardiology practice to provide insight into the patient's care journey Regularly interact with practice staff to provide line-of-sight into patient admissions, readmissions, and ED visits Manage inbound calls from patients responding to inquiries about enrollment and ongoing engagement with the Karoo Care Program Implement strategies to appropriately enroll patients in the program Provide in-services and presentations to practice partners regarding the Karoo Health program Communicate regularly with all members of the interdisciplinary team to share key information, coordinate tasks and provide support for the enrollment process Special projects, initiatives, and other job duties as assigned Qualifications High school graduate or equivalent Community Health Worker/Partner, Medical Assistant, LPN Cardiac-experience preferred Minimum three years of related experience in health care and/or physician clinic/practice setting General understanding of enrollment and billing processes and procedures Strong interpersonal skills and ability to quickly establish rapport with providers and patients Highly comfortable in group/team dynamics and able to fit in with clinic staff and teams Confidence in explaining new programs and initiatives to people/patients; ability to connect and engage with people comfortably Experience with team collaboration and coordination of care with external sources Exceptional communication skills and can practice active listening Strong written communication skills Comfort with ambiguity and a fast-paced culture; you can adapt and approach problems with a solution-oriented mindset Ability to utilize data to make informed decisions Equal Opportunity Statement At Karoo Health Inc (“Karoo”), we believe that improving healthcare starts with creating a more equitable and inclusive world, both inside and outside our organization. We are committed to fostering a diverse workforce that reflects the communities we serve, and to building a culture where every team member feels valued, supported, and empowered. Our commitment to inclusion is reflected in initiatives such as equitable compensation practices, employee resource groups, inclusive benefits, and more. Karoo Health is proud to be an equal opportunity employer. We maintain a strict policy of non-discrimination for all applicants and employees. What does that mean for you? It means that we are dedicated to providing a workplace that is inclusive, respectful, and free from discrimination or harassment of any kind. Employment decisions at Karoo Health are made based on merit, qualifications, and business need, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran status, political affiliation, or any other characteristic protected under applicable law. This policy applies to every aspect of the employment journey, from recruitment and hiring to compensation, benefits, training, promotion, performance evaluation, and beyond. We're committed to doing the right thing, always, and that includes creating a fair and inclusive hiring process and workplace for all. Karoo Health welcomes all. In the United States, compensation is determined by factors including location, role level, job-related skills, experience, and market conditions. Some positions may also be eligible for bonuses, equity, or other benefits. To learn more about Karoo Health's benefits, please contact our People Team.

is located at our Hennessey location About BROC: At the Baton Rouge Orthopedic Clinic our goal is to provide a seamless continuum of health care services to maximize patients' outcomes and convenience. We offer an organized and coordinated continuum to provide better and timelier feedback between the patient, physician, and ancillary services provider. Our main campus is located on Bluebonnet, but we have various clinics and therapies across the state of Louisiana as well as the BROC foundation that supports local schools and athletic programs by providing services throughout various communities. Summary: The Patient Access Representatives are important members of our team who are responsible for coordinating the daily administration for our doctors, staff, visitors, and patients at our clinics. This role is responsible check-in, collecting payments, and answering patient inquiries. This position is in the front office in our medical clinics and reports to our office supervisor. The hours of the operation are Monday- Friday 8am to 5pm. We are looking for dedicated and caring team members to join our team! Duties: Greets patients or customers in a friendly and professional manner, including welcoming the patient, making eye contact, and smiling. Check-in patients for appointments. Completes the registration of the patient, explaining the paperwork to be completed to the patient if necessary. Ensures that a clear copy of the patients' current insurance card(s) and demographic information is entered into the patients' medical record. Prints the superbill and gives to the patient. Enters electronic messages to other departments to assist with patient flow. Directs the patient to the payment counter to collect the appropriate co-pays or balances due. Otherwise, directs the patient to the appropriate area of the clinic for the physicians/providers, nurses, and medical staff to care for the patient and document the medical record. Performs appropriate, timely, and accurate documentation in the medical record as is applicable to patient service duties. Maintains HIPAA privacy and security and provides the BROC Notice of Privacy Practices to new patients or to any person who requests it. Distributes patient satisfaction surveys as instructed by Supervisor or upon patient request. Performs other related duties as assigned and serves in whatever other capacity deemed necessary for successful completion of the mission and goals of BROC Qualifications: High School Diploma or equivalent Ability to learn electronic practice management and scheduling software. Ability to understand and closely adhere to patient scheduling policies, guidelines, and protocols. Reliable form of transportation to work daily Prior experience in scheduling is desired Ability to pass a drug screening Ability to learn computerized medical office work Benefits: Medical, Dental, and Vision Insurance Vacation Pay Sick Pay Holiday Pay Long- and Short-Term Disability Options Life Insurance View all jobs at this company

Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks. TYPICAL POSITION DUTIES (This list in not intended to be an exhaustive list of all duties required to be performed by the incumbent in this position. The content is subject to change at management's discretion). Greet visitors at the front desk, determines the nature of business and assists as needed. Collect any monies due at the time of service. Scan driver's license and insurance cards as needed Verify Imaging benefits. Obtain authorizations for services as needed Schedule or Reschedule patients as needed. Be the liaison between the patient and clinical areas when patients are waiting to be called to the back. Balances payments received daily. Assist in stocking work area with supplies Perform a variety of clerical duties pertinent to the department. Protect the confidentiality and security of health records and health information. Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic. Monday - Friday 5:30 am - 2:00 pm Requirements EDUCATION: High School Diploma or G.E.D. MINIMUM QUALIFICATIONS: 3 years of medical office experience and 2 years of customer service experience Microsoft Office knowledge, preferred Insurance knowledge & referral knowledge Computer accuracy Multitasked and assertive Team-oriented Any equivalent combination of experience, training, and/or education approved by hiring personnel Other: Must be flexible & self-motivated. Must possess and demonstrate excellent interpersonal, communication and organizational skills.

Your job is more than a job Why a Great Place to Work At LCMC Health we help you to lean into your calling by leaning in with you, ensuring you have the resources to do your job as only you can. And that begins with receiving the support you need to thrive and grow, which looks different for each person. Living out our commitment to inclusion requires providing benefits that are as diverse and unique as our workforce. It's a responsibility we take seriously. Because we don't just serve the New Orleans community-we're at the beating heart of it. Whether by offering community health services or making medical innovations more accessible, LCMC Health is bringing a culture of wellness to the communities that matter to you. When you know you're making an authentic impact, you give a little extra to every day- as a person, with your team, in your community-and that's one of the reasons why you'll be a perfect fit at LCMC Health, where giving a little something extra is at the heart of everything we do. GENERAL DUTIES Completes the scheduling function, registration, messaging, and/or admissions process: * Greets patients, guests and family members. * Schedules patients for services with appropriate provider at appropriate locations and desired time when possible, ensuring accuracy and timeliness. * Analyzes current patient information to determine if an account already exists so as not to duplicate records. * Creates an account for all patients who call for services or who present for services, including walk-in, non-scheduled, and emergency services according to the registration policy. * Registers patients by entering accurate demographic, financial class, insurance information; makes revisions to systems immediately as errors are recognized. * Activates scheduled accounts that have been set-up for the patient according to the registration policy. * Resolves work queue errors in an accurate and timely fashion. Ensures all required forms are completed and other paperwork/documents are gathered and accurate: * Requests and documents patient demographic, insurance, guarantor, Medicare Secondary Payor, and Primary Care Physician/Referring Physician information and validates against current system. * Ensures patient/guarantor sign all applicable documentation, such as consents and financial assistance application. * Scans ID's, insurance cards, orders, authorization information, etc. to patient's account once the information is validated for accuracy. * Performs insurance verification tasks, including running automated eligibility response at point-of-service to ensure active coverage and completing notification of admission with insurance company within established timeframe. * Completes messages for providers as needed using the In-Basket messaging system, ensures that all information contained in the message is accurate. * Updates Electronic Medical Record with documentation to communicate any information related to the status of a patient account. Performs financial analysis of each case and informs patient of financial responsibility: * Identifies patient copayment and remind patient of collection process at time of visit. When applicable, will inform patient/guarantor of liability due, including prior balances and estimates for scheduled service. * Attempts to collect payment at point of service for both copayments and residual payments. * Provides patient information on LCMC's financial assistance programs and/or refers patients to financial counselors as needed. * Maximizes point-of-service collection, meeting established registration collection goals. Provide excellent customer service to all patients, guests and family members and internal and external team members/customers: * Promotes a customer centered experience by performing all functions in a warm and courteous manner to patients, family members, providers, and all visitors of the organization. * Answers incoming calls and warm transfers calls to appropriate areas of department/clinic/hospital. * Provides directions to applicable areas of interest whether over of the phone or in-person. * Schedules and reschedules appointment for patients as needed. Balances cash drawer daily and prepares cash long at the end of the shift when applicable: * Balances cash drawer daily and accounts for shortages/overages/account posting errors. * Makes debit/credit adjustments as necessary; forwards necessary backup documents to lead and/or general accounting for review. * Makes department copies and reports unreconciled monies/deposits supervisor. * Follows facility cash drawer policy as applicable. * Completes and meets all job-related facility specific of LCMC requirements. EDUCATION/EXPERIENCE QUALIFICATIONS * Required: High School Diploma/GED or equivalent OR 2 years of work experience. SKILLS & ABILITIES: Minimum Required: * Excellent customer service, interpersonal, and conflict resolution skills. * Excellent oral and written communication skills; ability to work collaboratively with other departments and functional areas and effectively gather and disseminate information to a diverse range of people * Basic prioritization, time management, and organizational skills; ability to handle several tasks and interruptions in a positive manner * Excellent decision-making skills; sound judgment in handling/escalating difficult situations * Good analytical skills with a strong attention to detail * Proficiency in computers WORK SHIFT: Days (United States of America) LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary Your extras * Deliver healthcare with heart. * Give people a reason to smile. * Put a little love in your work. * Be honest and real, but with compassion. * Bring some lagniappe into everything you do. * Forget one-size-fits-all, think one-of-a-kind care. * See opportunities, not problems - it's all about perspective. * Cheerlead ideas, differences, and each other. * Love what makes you, you - because we do You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. Simple things make the difference. 1. To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information. 2. To ensure quality care and service, we may use information on your application to verify your previous employment and background. 3. To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed. 4. To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

We are currently accepting resumes for experienced Medical Billing Coordinators to join our growing billing team! If you are passionate about helping people, have exceptional work ethic and believe your hard work should be rewarded properly then read on! Some duties of this position include: ICD-10 coding CPT coding Claims submission Follow up on claim rejections Payment posting Claim follow up Insurance verification Authorizations Outpatient rehab and/or Chiropractic billing experience preferred but not required This position will require cross training for all duties within the Billing Department to include insurance verification, authorizations, payment posting and reporting. Our ideal candidate must have medical billing experience, be reliable, flexible, courteous and friendly. If you believe you are the perfect fit for us, please submit your resume to be considered for the next step in our interviewing process.

Teche Health, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for the Patient Service Representative I position in Franklin, LA. Performs activities related to intake and exit of patients in the medical facility by performing the essential duties and responsibilities listed below. Gathers accurate information from clients and correctly inputs this information into the medical information system. Respects and maintains the confidentiality of the organization, patients, and personnel. JOB DUTIES AND RESPONSIBILITIES: Interviews patients and verifies the accuracy of demographic information each visit Obtain accurate financial information from patients that includes total household members, total household income, and all other pertinent information for patient profile Obtains appropriates signatures on consent forms, acknowledgements statements, profile sheets, and other forms required by Teche Action Board, Inc. Collects and verifies all Medicare, Medicaid, Third Party Insurance (verification must be through the CGM PM system, telephone, or internet) Inputs all demographic and financial information into the Organization's Patient Management System Informs the patients of his/her sliding fee percentage based on the approved sliding fee discount scales Collect and post all minimum fees, private pay payments, and private insurance co-payments from patients at the time of service Collect and post all private pay payments on account Post all encounters daily (Medicare, Medicaid, Private Pay, and Private Insurance) Complete deposit ticket and place in money bag along with cash collection, fill out money voucher, copy checks, print report, and attach pink copy of patient cash receipts and submit to. Accounting Assistant at the end of day Schedule appointments for patients (return appointments, rescheduled appointments, telephone appointments, and hospital follow -up referral) Answer all incoming telephone calls Check phone voice messages and email (twice daily) once in the a.m. and p.m. Return all calls left on voicemail within 48 hours Distribute and educate patient rights and responsibility, patient brochure, complaint process, advance directives, etc. Distribute a healthcare questionnaire for patients to complete on every visit Have patient sign authorization release form for every facility they visited Call patients to remind them of upcoming clinic appointments Reminding all new patients to bring completed behavioral health packet Completes daily statistical report and submits to supervisor Assist patients with account information and account balance Attend monthly staff meeting QUALIFICATIONS Education/Experience: High school diploma or GED 2 year experience within a doctor's office or hospital environment and background knowledge of medical terminology preferred but not required Knowledge, understanding, and sensitivity to multicultural groups, encompassing their socio-economic backgrounds Licensure or ability to obtain licensure when background credentials warrant Communication Ability: Excellent communication skills at level necessary for understanding and relaying instructions to participants and for accurately documenting information Ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the general public Math Ability: Basic math skills Reasoning Ability: Skill in analyzing situations accurately and taking effective action Skill in time management Computer Skills: Intermediate proficiency in the use of Microsoft Word, Excel, Outlook, PowerPoint and the Internet Education/training or work experience in computer basics and data entry a must Skill in utilizing computers, data entry, output, etc. in generating reports Ability to utilize the EHR/PM system Professional Skills: Skill in organizing work, making assignments, and achieving goals and objectives Knowledge of the policies and procedures of the clinic sufficient to direct its operations and to provide effective patient care Ability to multi-task and work effectively in a high-stress and fast-moving environment Ability to be culturally sensitive and effective when working with ethnically diverse populations Ability to establish and maintain quality control standards Ability to organize and integrate organizational priorities and deadlines Ability to work harmoniously with professional and non-professional personnel Ability to seek out new methods and principles and be willing to incorporate them into existing practices Benefits Package: Medical, Vision and Dental Health Insurance Accidental Insurance Critical Illness Insurance Long Term Benefits Short Term Benefits Free Life Insurance 401K Plan Benefits Paid Vacation Paid Sick Time Set Schedule No Weekends National Health Service Corps Site 11 paid holidays Family-Friendly Work Environment Eligible for Student Loan Forgiveness through Federal and State Programs Eligibility Requirements: All employees must meet eligibility standards in order to be considered for the position applying for. Internal applicants must be with be with the organization for at least one year, with no disciplinary actions on file. If you have not been with the organization for a year, approval from your direct supervisor will be needed. **Due to CMS Mandate all applicants must be fully vaccinated prior to onboarding with Teche Health with the exception of an approved Medical or Religious Exemption.**

Employee Name: Job Code/Title: Rise Patient Advocate Department Name: Service Line Partner Reports To (Title): Rise Program Director FLSA: Non-Exempt Summary: Rise Patient Advocates will be responsible for interviewing patients, identifying care problems, making referrals to appropriate healthcare services, directing patient inquiries and complaints, facilitating satisfactory resolutions Essential Functions: A: Job Specific Creating long term relationships with patients to ensure their success Supporting patients through the treatment process Communicating with clients and families to ensure they are following through with treatment plans Following up with patients post discharge and documenting all encounters to track their recovery Maintaining client records and treatment reports Resolving any complaints by listening to patients and their families Collaborate with the onsite treatment team to ensure that they are receiving the resources that they need Facilitates weekly alumni recovery meeting Organizes alumni events within the community Being active in the recovery community and meeting with alumni on a regular basis based on treatment plan Help monitor all incoming calls and emails for the admissions workflow and look for ways to improve productivity and conversion rates Capable of advising callers on the treatment process and position potential clients past their barriers to treatment Help provide phone coverage and conduct pre-assessments over the phone Verify insurance benefits of potential clients Schedule intakes and assist clients with understanding their insurance benefits. Collaborate with other members of the team to ensure potential referrals and calls are proactively responded to, triaged and assessed for admission Upon initial contact, provide information to clients and families in order to help them decide about treatment, prepare for admission, and what they can expect to encounter Maintain knowledge of Rise service offerings. Responsible for preparing and serving patient meals and supplemental nourishments to patient. B: Company Specific Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty. Completes annual health, safety, and education requirements. Maintains professional growth and development. Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served. Reports to work on time as scheduled; adheres to policies regarding notification of absence. Attends all mandatory in-services and staff meetings. Represents the organization in a positive and professional manner. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department. Maintains current licensure/certification for position, if applicable. Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact. Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures. HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately. Compliance: Conducts job responsibilities in accordance with standards set forth in Rise Community Hospital Code of Conduct, Rise Community Hospital policy and procedures, applicable federal and state laws, and applicable standards. Employee must maintain a courteous and respectful attitude toward fellow employees, staff, contractors, vendors and the public at all times. Employee must avoid loud, profane, or unprofessional language at all times during the performance of duties. It is immediate grounds for termination if Employee engages in misconduct or is incompetent or negligent in the proper performance of duties or is disorderly, dishonest, intoxicated, or discourteous. DESCRIPTION OF PHYSICAL DEMANDS AND WORK ENVIRONMENT Show the amount of time spent on-the-job in the following physical activities by checking the appropriate boxes below. ¾ Amount of Time ¾ None Occasionally up to 1/3 Frequently 1/3 to 2/3 Constantly 2/3 or more Stand: x Walk: x Sit: x Talk or hear: x Finger, handle or feel: x Push/Pull: x Stoop, kneel, crouch or crawl: x Reach with hands and arms: x Taste or smell: x This job requires that force be exerted by weight being lifted, carried, pushed, or pulled. Show how much and how often by checking the appropriate boxes below. ¾ Amount of Time ¾ None Occasionally up to 1/3 Frequently 1/3 to 2/3 Constantly 2/3 or more Up to 10 pounds: x x Up to 20 pounds: x Up to 50 pounds: x Up to 100 pounds: x > 100 pounds: x This job has special vision requirements. Check all that apply. q Close Vision (clear vision at 20 inches or less) q Distance Vision (clear vision at 20 feet or more) q Color Vision (ability to identify and distinguish colors) q Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point) q Depth Perception (three-dimensional vision; ability to judge distances and spatial relationships) q Ability to Adjust Focus (ability to adjust eye to bring an object into sharp focus) xNo Special Vision Requirements This job has special hearing requirements. Check all that apply. xAbility to hear alarms on equipment xAbility to hear client call xAbility to hear instructions from physician/department staff WORK ENVIRONMENT This job requires exposure to the following environmental conditions. Show the amount of time by checking the appropriate boxes below. ¾ Amount of Time ¾ None up to 1/3 1/3 to 1/2 2/3 and more Blood, body fluids, or tissues x Latex x Fumes or airborne particles x Toxic or caustic chemicals x Outdoor weather conditions x Extreme cold or heat (non-weather) x Wet, humid conditions (non-weather) x Risk of electrical shock x Work near moving mechanical parts x Risk of radiation x Vibration x Loud Noise x Other: Other: Qualifications Qualifications: Education: High School diploma or equivalent Licenses/Certification: BLS; Food Handler Certification Experience: Experience and direct contact with clients with behavioral or substance abuse disorders. Strong working knowledge of behavioral theory and applied behavior analysis. Understanding of the characteristics and behaviors associated with disorders. Good communication skills, both verbal and written. Ability to handle intense emotional situations. Ability to apply behavioral and treatment principles. Strong interpersonal skills. Excellent stress management skills Knowledge/Skills/Abilities: Excellent oral and written communication and interpersonal skills.

Qualifications: High school diploma or equivalent. Certification in office practice or enrollment in such a program is desired. Work experience in office functions of a dental or health care setting required. Job responsibilities require that English is the primary language and have proficiency in English, spelling, and arithmetic. Must possess a high degree of accuracy for the performance of job-related tasks and functions. Must be computer literate for specific job functions. Ability to function effectively as a Team Member. JOB SPECIFICATIONS: Demonstrated success in multi-tasking, multiple priorities environment, while maintaining accuracy and attention to detail. Demonstrated success with clear thinking and ability to reorganize as needed. Demonstrated success in working independently, prioritization and problem solving. Demonstrated success in organization abilities. Demonstrated success in computer skills including ability to use computer for necessary job functions, word documents and reasonable keyboard skills. Demonstrated success in customer service/patient services or working with the general public, preferably in a medical care facility. Significant knowledge of medical practices and procedures in a primary care environment. JOB SUMMARY: Function as often the first point of contact for all patients utilizing our facilities for health care. Manage the timely and accurate collection of important patient information, and function as a resource to patients entering the facility. Performs the specific job responsibilities as identified in the role as patient access clerk. Works independently and with minimum supervision performing specific job responsibilities and tasks. Functions effectively as a team member and identifies opportunities for improvement in performance of work processes and job responsibilities. Specific Duties and Responsibilities: Achieve Results Ensure the safe, productive, and efficient operation of the clinic assigned through timely and attentive administrative and clinical support (as authorized or licensed). Ensure all patients enjoy a positive experience, treated with the care and compassion expected. Ensure all patient records and related documents are managed and maintained timely, accurately, and consistent with all HIPAA and related regulations and requirements. Remains flexible to be cross trained in other job responsibilities as identified and can be depended upon to modify work schedule as required by the clinic and according to policy. Operational Excellence Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties complies with all regulatory and accreditation standards, as well as clinic policies and procedures. Ensure that all records collected, processed, and entered are done so in a timely, accurate manner. Ensure and uphold the confidentially requirements of all patient records, and manage all daily task and activities consistent with HIPAA, state and federal laws and regulations, as well as the clinic's policies and regulations regarding confidentiality and security. Relationships Respects the confidentiality of patient information and clinic business and supports the clinic mission and patient rights and responsibilities. Establish favorable working relationships with all staff members associated with center operations, including nurses, physicians, vendors, contractors and related staff. Stewardship and Professionalism Possess a sense of discipline to work in accordance with accepted office standards. Develops a performance level whereby minimal supervision is needed and seeks assistance when issues arise beyond current knowledge or experience. Uphold and consistently represent the values and mission of the organization at all times. Represent the organization in a highly professional manner at all times. Ensure compliance and attention to all policies and procedures.