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Patient care coordinator jobs in Bellevue, NE

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  • Patient Care Coordinator- Camp Smile Omaha

    Bebright

    Patient care coordinator job in Omaha, NE

    We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position out of our Omaha location with competitive pay and great benefits! WHO WE ARE: Camp Smile is a place where kids come first, and smiles are always the most important part of every day. Whether it's preventive, comprehensive, or emergency dental care, we go that extra mile to ensure infants, children, and adolescents have a friendly, upbeat dental visit in a fun environment. And regardless of how complex the medical or dental problem is, we can help your child. Visit our Website: ************************ WHO WE ARE LOOKING FOR: Proven experience in a customer service or administrative role, preferably in a healthcare setting. Strong communication and interpersonal skills (bilingual a plus). Knowledge of dental terminology, procedures, and insurance processes is beneficial. Ability to multitask, stay organized, and work in a fast-paced environment. RESPONSIBILITIES: Greet and welcome patients in a friendly and professional manner. Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions. Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements. Coordinate and manage the dental appointment calendar to optimize the daily schedule. Verify and update patient insurance information. Collect and process payments for services rendered. Provide patients with information on treatment costs, insurance coverage, and payment options. Collaborate with dental staff to coordinate patient care and address any scheduling conflicts. Maintain a clean and organized reception area. Address patient concerns and complaints professionally and promptly. Collaborate with the dental team to find solutions to patient issues. We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages. New grads welcome! Camp Smile participates in E-Verify
    $26k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Access Coordinator

    Nebraska Spine + Pain Center Careers 3.5company rating

    Patient care coordinator job in Omaha, NE

    Job DescriptionDescription: Roles & Responsibilities: • Answer all incoming calls with a smile Preform all registration of demographic information for new patients and updates to established patients • Schedule, reschedule and cancel appointments as necessary • Maintains and updates current information on physician schedules ensuring that all patients are scheduled properly • Insurance verification and authorization • Scheduling, logging and all related correspondence pertaining to incoming referrals and outgoing referrals • Responsible for optimizing provider's schedule • Interact with patients, physicians staff within the clinic providing accurate, timely and responsive information • Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system • Prepare documentation for upcoming appointments • Request outside records and images for patients upcoming appointments • Maintain patient confidentiality and follow HIPAA guidelines • Maintain and work task list daily • Increase Portal participation • Cross trained to provide back up in other administrative areas, including the front desk if needed • Perform other front office duties as assigned • Schedule and offer support to Telehealth patients • Scan in medical records for new patients that have upcoming appointments • Send new patient paperwork using the Health Asyst software and offer technical support to the patients Requirements: Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Prolonged periods of phone communication. Must be able to lift up to 15 pounds at a time. Must be able to manage multiple tasks. Must be detail oriented.
    $26k-31k yearly est. 1d ago
  • Patient Access Representative

    Syracuse Area Health 4.5company rating

    Patient care coordinator job in Syracuse, NE

    Job Details Syracuse Area Health - Syracuse, NE Full TimeDescription Creates a welcoming environment by performing reception services to include but not limited to: answering and directing phone calls, greeting, assisting and directing patients and visitors who enter the medical facility. Conducts timely admissions for all patients, updates the insurance and identification information as needed to aid in the future admissions and also to clean up miscellaneous errors so that accounts can be billed properly by the Business Office. This position is benefited full-time, Monday-Friday 7:30am - 4:00pm. No weekend and paid holidays. Qualifications Qualifications: High school diploma or equivalent Must possess good computer and data entry skills Previous reception or admissions experience Exceptional customer service skills Word processing; excel knowledge, and basic windows based computer skills Must have knowledge of professional and accurate telephone answering techniques Must possess the ability to make independent decisions when circumstances warrant such action
    $29k-34k yearly est. 60d+ ago
  • Patient Transfer Coordinator II

    Air Methods 4.7company rating

    Patient care coordinator job in Omaha, NE

    Responsible to coordinate all activities and communication involved in transferring patients from one facility to another, as specified by our customers. Essential Functions and Responsibilities include the following: Receive physician requests from transferring facilities and coordinate patient transfer to receiving facility; coordinate all steps pertinent to a patient transfer; from intake to completion. Professionally and accurately represent partner hospitals while developing and maintaining referral relationships with outlying facilities through consistent customer service and ease of use Facilitate and document all communications between referring and receiving parties involved in the transfer process accurately database as it occurs, for creation of real time data Clearly communicate and expedite ground and air transportation requests Other duties as assigned Additional Job Requirements Regular scheduled attendance Indicate the percentage of time spent traveling - 0% Subject to applicable laws and Air Method's policies, regular attendance is an essential function of the position. All employees must follow Air Methods' employment practices and policies. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position. Education & Experience High school diploma or general education degree (GED) and two to five years' related experience and/or training; or equivalent combination of education and experience 2 to 5 years Customer Service experience preferred Strong understanding of emergent and non-emergent situations and ability to react appropriately and professionally. Ability to use multiple phone line system, tools, and resources in order to contact appropriate parties pertinent to transfer of patients. Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow protocols as developed by each partner hospital. Demonstrate excellent customer service skills with all callers; ability to relay information accurately and follow processes as developed by our customers Typing speed of 30 wpm Skills Medical terminology knowledge, prior dealings with physicians and/or hospital processes Excellent organizational skills, detail oriented, ability to prioritize and multi-task and meet deadlines Excellent communication and presentation skills, both written and verbal Strong interpersonal skills and a high degree of collaboration at all levels Processes data within already defined procedure Ability to be a team player with a professional attitude and communicate effectively with in small group settings Ability to stay professional and efficient in high stress situations and demonstrate excellent customer service skills with all callers Computer Skills Basic Microsoft Suite, including Word, Excel, PowerPoint, and Outlook Typing speed of 30 wpm Certificates, Licenses, Registrations None Air Methods is an EEO/AA employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Minimum pay USD $33,375.00/Yr. Maximum Pay USD $48,400.00/Yr. Benefits For more information on our industry-leading benefits, please visit our benefits page here. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $33.4k-48.4k yearly Auto-Apply 8d ago
  • Patient Access Representative FT and PRN

    Family Hospital Management Company

    Patient care coordinator job in Papillion, NE

    Job Details Papillion, NEDescription Summary: Responsible for patient registration, admissions, and associated tasks which include information collection and validation, and requisitioning of orders and services. Insurance-related tasks include verification, collection of co-payments, and collection of associated paperwork. Performs administrative functions, scheduling, answering phones, and coordinating general requests. Essential Functions: A: Job Specific Registers patients and performs all registration-related functions, including explaining and obtaining all necessary patient consents and authorizations in a complete and timely manner, collecting financial paperwork (e.g., patient responsibility statement, etc.), and co-payment as required Communicates effectively with patient to assist in access to care by answering telephone and other incoming communications in a timely and customer-service oriented manner; replying to inquiries, patient needs for information, and other parties clearly and in a timely manner; and, if information is not readily available, follows up with inquiries to responsible party Resolves all non-clinical questions within scope of knowledge while providing excellent customer service on the phone and/or in person Performs on-going documentation audits for medical necessity, plan of care, and other related tasks or requirements by payors, including Medicare, using a variety of computer-based systems Schedule appointments for outpatient clinics and procedures as needed Obtain prior health insurance authorization for outpatient procedure and inpatient stay as needed. Educate each patient with pre-exam and if necessary, post-exam requirements within scope Organizes, generates and distributes patient reminders, results, and recall letters Establishes files, maintains information, and scans medical records in a timely and organized manner Ensure the accuracy of medical record documentation by performing a quantitative and qualitative audit. Manages, directs and responds to incoming office correspondence as deemed appropriate, including mail, email, faxes, and telephone calls, and forward queries to the appropriate staff Attends and provides feedback for departmental staff meetings Role Models the Principals of Family Hospital Management and Organizational Values. Ensures compliance with all applicable HIPAA, EMTLA and Joint commission requirements, providing required associated literature to patients Performs other duties as assigned on department and organizational level. B: Company Specific Adheres to dress code, appearance is neat and clean and wears appropriate identification while on duty. Completes annual health, safety, and education requirements. Maintains professional growth and development. Maintains confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age-appropriate care to the patient population served. Reports to work on time as scheduled; adheres to policies regarding notification of absence. Attends all mandatory in-services and staff meetings. Represents the organization in a positive and professional manner. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics, and goals of the hospital, as well as the focus statement of the department. Maintains current licensure/certification for position, if applicable. Consistently demonstrates Guest Relation's skills to patients, physicians, visitors, employees, and any other individuals with whom they may come in contact. Consistently follows departmental and hospital Health, Safety, Security, Hazardous Materials policies and procedures. HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follow hospital policy in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to proper hospital personnel immediately. Compliance: Conducts job responsibilities in accordance with standards set forth in FHMC Code of Conduct, FHMC policy and procedures, applicable federal and state laws, and applicable standards. Employee must maintain a courteous and respectful attitude toward fellow employees, staff, contractors, vendors and the public at all times. Employee must avoid loud, profane, or unprofessional language at all times during the performance of duties. It is immediate grounds for termination if Employee engages in misconduct or is incompetent or negligent in the proper performance of duties or is disorderly, dishonest, intoxicated, or discourteous. Knowledge/Skills/Abilities: Excellent oral and written communication and interpersonal skills. Problem solving abilities Professional and positive demenor Proficiency in Microsoft Office and data entry systems Accuracy and attention to detail Qualifications Qualifications: Education: High School diploma or GED required, associate degree or higher preferred Licenses/Certification: BLS certification required, CHAA or CHAM preferred Experience: 1- year experience in an acute patient care setting preferred
    $27k-34k yearly est. 16d ago
  • Health Care Coordinator - LPN or RN

    Region v Services

    Patient care coordinator job in Lincoln, NE

    Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education. The hourly rate for this position is based on experience and level of licensure. ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE SCHEDULE This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies. ESSENTIAL FUNCTIONS Medication Aid Training: Conducts Medication Aid training and certification offered to direct care staff as assigned. Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap. Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration. CPR Training: Conducts CPR training for new staff within two weeks of their hire date. Offers recertification/renewals of CPR training as needed. Additional Approved Activities Training: Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education. Complete annual additional activities training recertifications as required and scheduled. Determines competency of medication aides to perform additional activities. Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education. Record Keeping: Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered. Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties. Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis. Performs Direct Care & Nursing Activities: As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace. Responds to additional requests for specialized knowledge of a Licensed Health Care Professional. Provides Support, Education, Training, and Services to Assigned Management Teams: Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported. Acts as a member of the Nursing Education Team: Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported. Maintains licenses and certifications required to perform duties: Maintains licenses and certifications as required by the state of Nebraska. Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification. Must obtain certification to instruct CPR training within one month of hire. Performs other duties as assigned by Apace. Knowledge, Skill, and Abilities Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities. Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records. Ability to communicate effectively with others. Working knowledge of State regulations regarding medication administration and additional activities. Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used. Requirements Qualifying Education, Training, and Experience Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN) The hourly rate for this position is based on experience and level of licensure. Special Requirements Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation. Performs duties “on-call” to attend to issues regarding medication administration and additional activities. Must possess a reliable means of communication (e.g. telephone, cell phone, etc.). Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing. Salary Description Starting at $26.53-$30.51/per hour
    $26.5-30.5 hourly 60d+ ago
  • Patient Access Representative, West part-time

    Think Whole Person Healthcare

    Patient care coordinator job in Omaha, NE

    Job Description Hours: Part-Time, from 4PM to 8PM CORE VALUE COMMITMENT: In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one another's diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration. JOB SUMMARY: The Patient Access Representative is the first point of contact for all patients coming into Think. This role is responsible for welcoming patients, coordinating the patient check-in process using Think's pre-registration and intake process, and directing patients to appointments. The Patient Access Representative is also responsible for scanning insurance cards, uploading appropriate documents, and collecting patient co-payments using appropriate tools and systems. ESSENTIAL JOB FUNCTIONS: Welcome and engage patients on assigned floors, delivering excellent customer service in all interactions. Scan insurance cards and appropriate documentation (i.e. photo I.D. and prescription cards) and collect copay, self-pay, and outstanding balances. Assist and educate patients on pre-registration and intake processes, reducing manual components required by staff wherever possible. Ensure patients are accurately checked-in for appointment using appropriate systems and direct patients to appointment as needed. Verify/update patient demographic, insurance, and other necessary information to ensure accuracy and consistency across all systems and applications. Acquire signature for patient release and schedule future appointments in appropriate systems. Address patient issues, questions, and/or complaints, documenting and escalating, as appropriate. Collaborate with interdisciplinary teams at Think to ensure an excellent patient experience. KNOWLEDGE, SKILLS & ABILITIES: Basic knowledge of medical insurance processes and workflows. Knowledge of HIPAA and privacy rules. Skill at communicating in a professional manner, both verbally and in writing. Skill in using a computer and a variety of software, including, Word and Outlook. Skill in attention to detail and accuracy. Ability to communicate effectively, both verbally and in writing. Ability to deliver excellent customer service and patient education. Ability to work independently and in a team environment. Ability to be a good representative of Think. EDUCATION & EXPERIENCE: High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered. WORKING CONDITIONS AND PHYSICAL EFFORT: This role operates in a healthcare setting. This position requires frequent sitting and computer work and allows employee to vary physical position or activity for comfort. • Must be able to: Sit/Stand 80% or longer of a workday. Walk 20% of a workday. Requires ability to lift up to 25 pounds without assistance. Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally. Requires repetitive use of hands for: simple grasping, fine manipulation, computer use. Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range. NOTE: The information above reflects the general nature of job duties. From time to time, additional duties may be assigned.
    $27k-34k yearly est. 7d ago
  • Patient Access Representative, West part-time

    Think Aksarben

    Patient care coordinator job in Omaha, NE

    Hours: Part-Time, from 4PM to 8PM CORE VALUE COMMITMENT: In common mission, our teams work together with our patients at the center. We strive to continuously improve. We value one anothers diversity of talent, experience, and perspective. We each contribute to something bigger than ourselves while promoting integrity, belonging, and collaboration. JOB SUMMARY: The Patient Access Representative is the first point of contact for all patients coming into Think. This role is responsible for welcoming patients, coordinating the patient check-in process using Thinks pre-registration and intake process, and directing patients to appointments. The Patient Access Representative is also responsible for scanning insurance cards, uploading appropriate documents, and collecting patient co-payments using appropriate tools and systems. ESSENTIAL JOB FUNCTIONS: Welcome and engage patients on assigned floors, delivering excellent customer service in all interactions. Scan insurance cards and appropriate documentation (i.e. photo I.D. and prescription cards) and collect copay, self-pay, and outstanding balances. Assist and educate patients on pre-registration and intake processes, reducing manual components required by staff wherever possible. Ensure patients are accurately checked-in for appointment using appropriate systems and direct patients to appointment as needed. Verify/update patient demographic, insurance, and other necessary information to ensure accuracy and consistency across all systems and applications. Acquire signature for patient release and schedule future appointments in appropriate systems. Address patient issues, questions, and/or complaints, documenting and escalating, as appropriate. Collaborate with interdisciplinary teams at Think to ensure an excellent patient experience. KNOWLEDGE, SKILLS & ABILITIES: Basic knowledge of medical insurance processes and workflows. Knowledge of HIPAA and privacy rules. Skill at communicating in a professional manner, both verbally and in writing. Skill in using a computer and a variety of software, including, Word and Outlook. Skill in attention to detail and accuracy. Ability to communicate effectively, both verbally and in writing. Ability to deliver excellent customer service and patient education. Ability to work independently and in a team environment. Ability to be a good representative of Think. EDUCATION & EXPERIENCE: High school graduate or equivalent with specialized training in typing, transcription, medical terminology and record keeping is preferred. Equivalent education/experience will be considered. WORKING CONDITIONS AND PHYSICAL EFFORT: This role operates in a healthcare setting. This position requires frequent sitting and computer work and allows employee to vary physical position or activity for comfort. Must be able to: Sit/Stand 80% or longer of a workday. Walk 20% of a workday. Requires ability to lift up to 25 pounds without assistance. Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally. Requires repetitive use of hands for: simple grasping, fine manipulation, computer use. Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range. NOTE: The information above reflects the general nature of job duties. From time to time, additional duties may be assigned.
    $27k-34k yearly est. 60d+ ago
  • Patient Access Representative / Medical Receptionist - Oakview (Full-Time) (8a - 430p)

    Orthonebraska 4.4company rating

    Patient care coordinator job in Omaha, NE

    OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today! Position Summary: The Patient Access Representative, serves as the patient's first impression of OrthoNebraska. We are looking for an individual who can provide top-notch service, in a fast-paced environment and exceed the expectations of our patients. Some primary functions of this role include, but are not limited to, accurate entry of patient information into the chart, insurance verification, scheduling future appointments and the collection of upfront payments. Position details Status Full-Time Shift Days FTE / Hours 1.0 / 40 Schedule Mon - Fri: 8a - 430p Position Requirements Education: High School diploma or equivalent required. Licensure: N/A Certification: N/A Experience: 2+ years of customer service-related experience, required. 2+ years prior healthcare experience, preferred. 2+ years experience working in a fast-paced environment preferred. Required Knowledge/Skills/Abilities Understanding the revenue cycle is preferred. Proficient with the use of an Electronic Medical Record and/or a background utilizing computer software programs in the workplace. Interpersonal skills required for this role include welcoming personality, customer service focus, empathetic, positive and professional image, team player, strong communication skills, critical thinking skills, adaptability, and flexibility. Essential Job Functions Always provide exceptional customer service by placing the patients' needs above all else. Utilization of multiple computer software programs, simultaneously. Preregistration of patient charts, prior to service Insurance verification for eligibility Collect copayments and patient balance payments, in a professional manner. Enter patient demographic and insurance information into the Electronical Medical Record efficiently and accurately Check in patient in an efficient, complete, and personalized manner. Schedule appointments accurately with patient convenience as a priority. Leave a lasting impression that differentiates OrthoNebraska from other organizations. Assist patients with wayfinding within our campus. Assist patients with paperwork, when necessary. Maintain confidentiality and demonstrate respect for patient rights. Regularly attend and actively participate in team meetings, which may be held outside of normal business hours. Comply with safety activities, policies and procedures and regulatory requirements such as OSHA and The Joint Commission. Team member is responsible for all other duties as assigned. Physical requirements: This position is classified as Sedentary Work in the Dictionary of Occupational Titles, requiring the exertion of up to 10 pounds of force occasionally) up to (33% of the time) and/or a negligible amount of force frequently (33%-66% of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.
    $26k-31k yearly est. 60d+ ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Patient care coordinator job in Lincoln, NE

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 9d ago
  • Scheduling Coordinator

    South Lincoln Family Physicians P C

    Patient care coordinator job in Lincoln, NE

    Job Description About Company: Welcome to Primary Care Partners We are an independent medical practice that advocates innovative quality care so that our patients are empowered to live healthy lives. Our success is the success and health of our patients. We are dedicated to providing the high-quality medical care you deserve at reasonable, affordable costs. Your health and success are the result of hard work, imagination, and talents of our staff, who come to work every day focused on innovative care for patients. We take pride in not being just another healthcare provider-we are a team of skilled practitioners trained to the highest standards so we can bring you the highest level of care. We take pride in your health! We're a leading organization in the medical community, but we measure our success by your health and satisfaction. It's how we've built a reputation of integrity, honesty, quality care, and most importantly, treating patients with the respect and courtesy you deserve. About the Role: The Scheduling Coordinator plays a crucial role in ensuring the smooth operation of healthcare services by managing and optimizing appointment schedules for patients and healthcare providers. This position requires a keen attention to detail and strong organizational skills to effectively coordinate appointments, minimize wait times, and enhance patient satisfaction. The Scheduling Coordinator will also be responsible for communicating with patients to confirm appointments and address any scheduling conflicts that may arise. By maintaining accurate records and utilizing scheduling software, the Coordinator will contribute to the overall efficiency of the healthcare facility. Ultimately, this role is vital in facilitating timely access to care and supporting the delivery of high-quality health services. Minimum Qualifications: High school diploma or equivalent. Proven experience in a scheduling or administrative role, preferably in a healthcare setting. Strong communication skills, both verbal and written. Preferred Qualifications: Associate's degree in healthcare administration or a related field. Experience with electronic health record (EHR) systems. Knowledge of medical terminology. Responsibilities: Manage and coordinate patient appointment schedules for various healthcare providers. Communicate with patients to confirm appointments, reschedule as necessary, and address any inquiries. Utilize scheduling software to maintain accurate records and ensure optimal appointment flow. Collaborate with healthcare staff to identify scheduling needs and resolve conflicts. Monitor and analyze scheduling patterns to improve efficiency and patient satisfaction. Skills: The required skills for this role include strong organizational abilities, which are essential for managing multiple schedules and ensuring that appointments are efficiently coordinated. Excellent communication skills are utilized daily to interact with patients and healthcare providers, ensuring that all parties are informed and satisfied with their schedules. Proficiency in scheduling software is critical, as it allows the Coordinator to maintain accurate records and streamline appointment management. Attention to detail is paramount, as it helps prevent scheduling conflicts and enhances the overall patient experience. Preferred skills, such as familiarity with EHR systems and medical terminology, further enhance the Coordinator's ability to navigate the healthcare environment effectively.
    $29k-39k yearly est. 4d ago
  • Care Coordinator - Proactive Care

    Intermountain Health 3.9company rating

    Patient care coordinator job in Lincoln, NE

    The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $27k-31k yearly est. 5d ago
  • Sr Patient Coordinator Associate - Buffet Cancer Center - First Shift!

    Nebraskamed

    Patient care coordinator job in Omaha, NE

    Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families. Shift: First Shift (United States of America) Sr Patient Coordinator Associate - Buffet Cancer Center - First Shift! Job Summary: Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned. Position Highlights: This associate will support clinical operations for the surgical oncology division. Work Schedule: Full Time Monday - Friday; 8:00am - 4:30pm Why Work at Nebraska Medicine? Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration. Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care. Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve. Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path. Be part of something extraordinary at Nebraska Medicine! Required Qualifications: Minimum of one year of experience in a healthcare customer service environment required. High school diploma or equivalent required. Minimum of one-year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required . Demonstrated verbal and written customer relations skills required. Ability to work collaboratively and cooperatively with an interdisciplinary team required. Knowledge of medical terminology required. Demonstrated analytical, prioritizing and organizational skills required. Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required. Preferred Qualifications Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred. Clinical background in assigned area preferred. Associate's degree in business, healthcare or related field preferred. Medical Assistant or Nursing Assistant preferred. Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred. Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred. Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status.
    $24k-32k yearly est. Auto-Apply 6d ago
  • Health Care Coordinator - LPN or RN

    Apace

    Patient care coordinator job in Lincoln, NE

    Job DescriptionDescription: Under the direct supervision of the Director of Nursing Education, the Health Care Coordinator is responsible for the training and certification of direct care staff in the area of medication aide, CPR, and other approved activities and training as assigned by the Director of Nursing Education. Additionally, the Health Care Coordinator will provide regular observation and assessment of assigned agency direct care staff to improve outcomes, offer continuing education, and perform other nursing services to individuals supported by Apace as approved by the Director of Nursing Education. The hourly rate for this position is based on experience and level of licensure. ELIGIBLE FOR A $1000 NEW HIRE INCENTIVE SCHEDULE This is a part-time position based on a 20-hour work week. The schedule will vary based on the needs of the Agency to provide consultation and education to achieve the objective of accurate medication administration and additional activities for all persons supported by Apace agencies. ESSENTIAL FUNCTIONS Medication Aid Training: Conducts Medication Aid training and certification offered to direct care staff as assigned. Trains Apace staff to administer medications within the Apace medication aid manual and documents appropriately in Therap. Carries out a system for assessing and re-assessing competency to comply with the regulations for medication administration. CPR Training: Conducts CPR training for new staff within two weeks of their hire date. Offers recertification/renewals of CPR training as needed. Additional Approved Activities Training: Conducts training of additional activities as requested for persons served as approved by the Director of Nursing Education. Complete annual additional activities training recertifications as required and scheduled. Determines competency of medication aides to perform additional activities. Annual/on-going education, training, and monitoring of additional activities approved for Apace from the Director of Nursing Education. Record Keeping: Accurately records completion of staff deemed competent to receive medication aide certification, CPR training and other training offered. Provides accurate documentation to ensure compliance with certification, State and Apace requirements of employees to perform their duties. Keeps accurate records to monitor and schedule re-certification or continuing education as needed for employees on an ongoing basis. Performs Direct Care & Nursing Activities: As assigned or as required by the Director of Nursing Education the Health Care Coordinator will provide direct care services to individuals supported by Apace. Responds to additional requests for specialized knowledge of a Licensed Health Care Professional. Provides Support, Education, Training, and Services to Assigned Management Teams: Health Care Coordinator acts as a member of the assigned Agency(ies) Management team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Agency, and to support the mission of Apace and the individuals supported. Acts as a member of the Nursing Education Team: Health Care Coordinator acts as a member of the Nursing Education team, with regular attendance, active participation in initiatives to achieve the strategic goals of the Nursing Education department and to support the mission of Apace and the individuals supported. Maintains licenses and certifications required to perform duties: Maintains licenses and certifications as required by the state of Nebraska. Maintains licensure as a Licensed Health Care Professional pursuant to the act governing medication aide certification. Must obtain certification to instruct CPR training within one month of hire. Performs other duties as assigned by Apace. Knowledge, Skill, and Abilities Considerable knowledge in evaluation and teaching techniques for the administration of medications to persons with developmental disabilities. Ability to train staff, exercise good judgment in evaluating situations and making decisions, and maintaining and preparing moderately complex records. Ability to communicate effectively with others. Working knowledge of State regulations regarding medication administration and additional activities. Lifting may be required at the service location. If lifting or other adaptive equipment is available, it MUST be used. Requirements: Qualifying Education, Training, and Experience Licensed Health Care Professional, minimum Licensed Practical Nurse (LPN), or Registered Nurse (RN) The hourly rate for this position is based on experience and level of licensure. Special Requirements Possession of a driver's license valid in the state of Nebraska or other adequate means of transportation. Performs duties “on-call” to attend to issues regarding medication administration and additional activities. Must possess a reliable means of communication (e.g. telephone, cell phone, etc.). Will be subject to criminal history APS and CPS background check. May be subject to drug and alcohol testing.
    $33k-45k yearly est. 30d ago
  • Front Office Coordinator

    Rasmussen Mechanical Services 3.6company rating

    Patient care coordinator job in Council Bluffs, IA

    Our most valuable asset is the relationships we share with our employees. It is our purpose to provide a positive experience through the service and support of our team members for a healthy work-life balance. Join our growing team as a Front Office Coordinator. Job Overview The Front Office Coordinator is the first point of contact for employees, customers, vendors, and visitors at our Council Bluffs locations. This role helps maintain a professional and welcoming front office environment while supporting daily office operations. The Front Office Coordinator contributes to smooth office flow across both sites and upholds RMSs values of safety, integrity, teamwork, responsiveness, and fun. Responsibilities: Front Desk & Visitor Experience * Greeting and welcome all visitors, vendors, and customers in a friendly, professional manner. * Manage visitors sign in and direct all guests to the appropriate personnel or meeting space. * Answer, screen, and route incoming calls to the appropriate department or staff member. * Maintain a clean, organized, professional lobby and front desk area. * Provide general assistance and accurate information to callers and walk-in visitors. Office & Administrative Support * Perform clerical duties including filing, scanning, copying, document assembly, and basic data entry. * Prepare and organize documents, packets, and materials as requested by office personnel. * Assist with distributing mail, packages, and deliveries to correct departments. * Maintain organized filing systems (digital and physical), ensuring documents are processed and stored accurately. * Support general office workflow to ensure smooth daily operations. * Ensure office space documents are kept up to date with correct team members name Supply Management & Stocking (Both Council Bluffs Locations) * Monitor supply rooms, breakrooms, conference rooms, and copy areas daily to ensure they are fully stocked. * Order office supplies, breakroom items, paper goods, and other consumables following RMS procedures. * Work with RMS Warehouse Clerks with deliveries supporting distribution of supplies when needed across both Council Bluffs locations. * Track inventory levels and proactively identify restocking needs. * Maintain clean, organized, and clearly labeled storage and supply areas for ease of access. Breakroom & Shared Space Upkeep * Keep all breakrooms clean, organized, and well-stocked (drinks, coffee, utensils, paper products, etc.). * Wipe down counters, appliances, and tables regularly to maintain a professional environment. * Monitor shared appliances and ensure proper upkeep and cleanliness. * Refresh and organize shared spaces throughout the day. Copy/Print & Conference Room Readiness * Ensure all copy/print stations are stocked with paper, toner, and basic supplies. * Keep printers, copiers, and surrounding areas clean and clutter-free; notify appropriate team if service is needed. * Prepare conference rooms daily to ensure they are meeting ready. * Restock meeting materials such as markers, wipes, and water as needed. * Reset rooms at the end of the day to maintain cleanliness and order. Customer Service & Internal Support * Provide professional and courteous support to employees, technicians, vendors, and customers. * Assist with general office questions and provide directions to internal and external visitors. * Serve as a positive representation of RMS in all interactions. Other Duties * Support leadership and office staff with administrative tasks as requested. * Assist with minor facility-related needs such as signage, room setup, or simple organizational projects. * Perform additional responsibilities as assigned by management. Experience & Skills Required: * 13 years of experience in reception, administrative support, or customer service. * Strong verbal and written communication skills with a professional demeanor. * High attention to detail and strong organizational skills. * Ability to multitask and manage time efficiently in a fast-paced environment. * Basic computer proficiency including Microsoft Office (Outlook, Word, Excel). * Demonstrated reliability, punctuality, and strong follow-through. Preferred: * Experience supporting multi-department office environments. * Familiarity with office equipment such as copiers, scanners, and multi-line phone systems. Physical & Mental Requirements: * Must be able to lift 25-30 lbs. Must be able to sit for long periods of time and operate business equipment. * Must be able to read / hear / write / spell / type and speak English clearly. Must be able to understand and follow written instructions, communicate effectively orally and written, and must be able to listen effectively. * Must pass pre-employment drug screen.
    $23k-29k yearly est. 13d ago
  • Medical Front Office

    Nextcare, Inc. 4.5company rating

    Patient care coordinator job in Lincoln, NE

    NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success. What we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to: * Obtain personal and insurance data from the patient and inputs information into EMR system. * Monitors the flow of patients, including placing patients into rooms as needed. * Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. * Prepares daily deposit, reconciliation, and daily statistical information. * Ensures an adequate stock of front office supplies and proper functioning of equipment. * Answers telephone utilizing quality customer service skills. * Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. * Manages patient appointments scheduled via the NextCare website * Notifies back office immediately of any urgent medical concerns a patient may be experiencing * Educates patients on services offered by NextCare for their current or next visit * Promptly notifies the Clinic Manager of any patient or employee safety concerns. How you will make an impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience and Skills: Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired Benefits: NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
    $25k-31k yearly est. 18d ago
  • Bilingual Medical Office Receptionist

    Bluestem Health 2.9company rating

    Patient care coordinator job in Lincoln, NE

    Full-time Description We are looking for a medical receptionist to join our team of professionals. This is a full-time (40 hours per week), non-exempt position. The Medical Receptionist serves as the front line for the medical team; greeting patients, collecting payments, verify billing information and performing all clerical duties necessary to prepare patient visits. Essential Duties: Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries. Maintains confidentiality of personal and financial information. Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving unattended. Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patients' arrival; reviewing service delivery compared to schedule; reminding provider of service delays. Answers patients questions Maintains the reception and patient waiting areas. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Gathers third party payment information and records charges Establishes that each patient is offered and advised of the Sliding Fee Scale. Collects and receives patient fees, including payment on accounts, co-payments, and sliding fee payments. Collects and maintains patient registration and utilization data for reports. Work in collaboration with other health professionals and members of the health care team in order to ensure patients receive timely care. Performs other necessary duties as required to support the clinic and ensure patient flow. Requirements High School diploma or GED required Fluent in Burmese/Karen One year of medical office experience preferred Strong computer skills, including working knowledge of Microsoft Excel and Word Bilingual preferred, but not required Good oral and written communication skills Highly organized, attentive to detail, quality and accuracy High energy and a positive attitude Strong commitment to customer service and professionalism Ability to interrelate with a wide variety of people and cultures Ability to maintain high level of confidentiality An ability to fulfill their job requirements with minimal supervision Ability to communicate effectively in person and on the telephone with the public, patients, and staff Bluestem Health is an equal opportunity employer. There is no discrimination with regard to hiring, assignments, promotion or other conditions of staff employment because of race, creed, color, religion, veteran status, national origin, age, sex, marital status, sexual preference or a disability not pertinent to the assigned job.
    $31k-36k yearly est. 60d+ ago
  • Front Desk Specialist

    Alivation Health, LLC 3.8company rating

    Patient care coordinator job in Lincoln, NE

    ALIVATION HEALTH, LLC Integrated Health Center | Next Level You Lincoln, NE 68526 A leader in integrated Mental Healthcare for over 20 years with Pharmacy, Primary Care, Aesthetics and Research divisions all in one location, where ideas and opinions are valued and expected, seeks an adaptable and compassionate candidate to join our Patient Experience Team in an innovative culture, putting the patient's health and well-being first. CORE VALUES: Drive | Passion | Humility | Openness | Discipline JOB TITLE: Front Desk Specialist STATUS: Regular Full-Time If you have a passion for the highest standard of patient care, enjoy a fast-paced full-cycle workflow, and possess an innate learning desire that resonates with our core values, we would like to meet you. Ultimately, you will play an important role on our team as a trusted administrative resource to the clinic. TALENT: Eager, determined to achieve success, and committed to making a difference every day Compassionate and care deeply about our patients and their experience Love what you do and where you work Not afraid to ask questions and grow as a professional Ability to have open, honest conversations with patients and team members Self-motivated Believe in integrity in everything you do KEY RESPONSIBILITIES: (Job Description Available Upon Demand) Supports and implements the practice mission and strategic vision within their respective departments. Handles confidential information requiring professional discretion and compliance with protected health information, data integrity and security policies. Welcomes and greets patients and visitors in the reception area in a helpful and friendly manner, creating a pleasant environment. Checks-in patients, schedules appointments, verifies demographic information, ensures accurate check-out. Schedules patient flow to clinic based on appointment policies and clinic expectations. Exercises problem-solving and diplomacy in de-escalating patient frustrations and refers patients to the appropriate designated personnel. Schedules appointments with appropriate provider. Assists with telephone triage of calls from patients. Assists patients with medical records-related task such as medication lists. Other administrative duties as assigned to meet practice needs. QUALIFICATIONS: High School Diploma | Knowledge of HIPAA Compliance Standards | Proficient In Electronic Medical Records (EMR) Systems, Microsoft Platforms & Keyboarding Skills | Fast-Paced Environment Multitasker | Advanced Telephone Skills | Medical Records Experience A Plus EXPERIENCE: Previous Experience In A High-Volume Medical Clinic Setting COMPENSATION: $17hr - $18hr COMPREHENSIVE BENEFITS PACKAGE: Clinic-Owned, Innovative Aesthetic Environment Discounted Primary Care Office Visits for Employees Amazing Team Culture Company Sponsored Events No On-Call Shifts No Nights or Weekends Corporate Employee Discounts Free Parking 91 Hours PTO Seven Paid Holidays Health Insurance (Employee Premium Allotment) Dental Insurance Vision Insurance Short-Term & Long-Term Disability Insurance Paid Life Insurance Policy Employee Assistance Program (EAP) Health Savings Account 401(k) Matching Retirement Plan EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER: The Practice provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $17 hourly 60d+ ago
  • Medical Office Receptionist-Cheney Ridge Family Med Clinic

    Bryanlgh Medical Center

    Patient care coordinator job in Lincoln, NE

    Greets and assists patients and/or visitors in person or via telephone in a professional and courteous manner. Enters patient demographic and insurance information into the computer; completes filing/scanning and record maintenance tasks; and retrieves patient records for clinical staff and physicians. Schedules patient appointments and manages provider appointment schedules. PRINCIPAL JOB FUNCTIONS: 1. *Commits to the mission, vision, beliefs and consistently demonstrates our core values. 2. *Answers all incoming calls and forwards callers to the appropriate party; obtains and relays accurate messages in a timely manner; retrieves answering service messages and forwards to appropriate provider or staff member. 3. *Presents a professional image and communicates effectively in person and via telephone or email. 4. *Schedules new and returning patient appointments and manages clinic provider appointment schedules as directed by office manager/supervisor. 5. *Accurately enter patient's demographics, including financial details, into the computer. 6. *Collects applicable co-pays from patients; electronically posts payment to patient's account. 7. Balances cash drawer. 8. *Scans/files patient information into medical record. 9. *Performs a variety of clerical tasks, which may include typing, alphabetizing, filing, photocopying, stuffing envelopes, preparing clinic form letters and obtaining disclosures for medical records. 10. *Prepares and provides patients with an estimate, if one is warranted, for their expected services. Collects and/or counsels on expected payment due. 11. Sorts and distributes incoming mail. 12. Maintains the orderliness of the front lobby; straightens magazines, toys and newspapers. 13. Keeps stationary supplies stocked and orderly; informs Office Manager/Supervisor of need to replenish items. 14. Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise. 15. Participates in meetings, committees and department projects as assigned. 16. Performs other related projects and duties as assigned. EDUCATION AND EXPERIENCE: High school diploma or equivalency required. Knowledge of medical terminology desired. Minimum of one (1) year prior reception or office experience preferred.
    $25k-31k yearly est. 3d ago
  • Front Desk Closing Shift Part Time

    Genesis Health Clubs 3.8company rating

    Patient care coordinator job in Lincoln, NE

    Job DescriptionLooking for Front Desk Opener! responsible for opening the Club. Shift would start at 6:00 pm and club closes at 11:00 pm. - Getting the Club straightened up for the next day - Checking in Members - Answering Phones - Collecting Payments - Keeping Towels in Motion - Building relationship with Members
    $24k-30k yearly est. 30d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Bellevue, NE?

The average patient care coordinator in Bellevue, NE earns between $22,000 and $44,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Bellevue, NE

$31,000

What are the biggest employers of Patient Care Coordinators in Bellevue, NE?

The biggest employers of Patient Care Coordinators in Bellevue, NE are:
  1. Bebright
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