Patient care coordinator jobs in Birmingham, AL - 153 jobs

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Medical Receptionist
American Family Care, Inc. 3.8
Patient care coordinator job in Birmingham, AL
Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus Current CPR or Basic Life Support (BLS) certification is required for this role. We invest in your well-being so you can bring your best self to work-every shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $20.00 - $24.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
$20-24 hourly 1d ago

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Front Desk
Arch Amenities Group
Patient care coordinator job in Birmingham, AL
Job Title: Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt A new name and a compelling charter for a proven team of experts. Arch Amenities Group was formed through the strategic acquisition of preeminent providers of hospitality and wellness-led amenity management entities, bringing together trusted leadership and innovative solutions. Arch Amenities Group proudly operates today with the vision to help maximize the potential of space and the well-being of people through a full spectrum of amenity management and consulting services for commercial and residential properties, including spas, fitness centers, meetings and events spaces, private clubs and communities, pools and more. Our mission: be a partner in creating and activating spaces, delivering exceptional wellness-centered experiences for customers through elevated service, innovative products and programming, and world class technology. The Arch in our name signifies the connections we forge between individuals to elevate amenities and experiences, spaces to their highest potential and between owners and operators to optimal engagement, utilization and revenue. Job Summary: The Front Desk Associate is responsible for greeting guests and members and must be well versed in the facility and the different services and amenities offered. The Front Desk Associate is able to quickly develop strong relationships and trust, warmly welcome new clients, and answer inquiries. Additionally, the Front Desk Associate may need to process transactions, handle money, and contribute to facility cleanliness. Key Responsibilities: Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Mission Statement/Values; Standards and Expectations, and Arch Amenities Group Brand Standards. Adheres to policies of the facility and Arch Amenities Group. Reports any incident or accident to the Facility Manager. Submits all paperwork and financial reporting, when applicable, in accordance with Arch Amenities Group policy. Develops and maintains accurate department maintenance procedures and checklists through routine preventative maintenance and repair. Maintains a monthly inventory of supplies and or products, when applicable. Becomes knowledgeable about the facility and its amenities in order to effectively communicate with members and/or guests. Helps ensure the facility is only accessed by actual members and/or guests, and that it is safe and secure at all times. Greets each and every guest with a smile and direct eye contact. Goes the extra mile for members and guests by offering to make reservations, find directions, look up phone numbers, etc. Uses time efficiently throughout shifts by checking equipment, locker rooms, inventory, etc. Ensures proper coverage when it's necessary to leave the area. Keeps the area clear of clutter and personal effects. Informs co-worker(s) of pertinent information at the end of the shift. Maintains and updates staff communication books. Informs facility manager of any member, guest, or facility issues. Enrolls members and guests in programs. Makes reservations for spa services and personal training, when applicable. Receives payments for goods and services and properly accounts for the money. Reconciles daily sales, deposits, and receipts, when applicable. Assists staff with lifting and storing facility equipment, furniture, and products to help maintain the facility and prepare for special events. Additional duties as assigned. Qualifications: High School diploma but college degree preferred. Customer service experience Previous experience handling money Excellent communication, customer service skills, and work ethic Efficient, well organized, and able to handle a variety of duties simultaneously Professional manner, discretion, and appearance Excellent verbal and written skills Energetic, enthusiastic and motivational Strong team player Proficient in appropriate computer skills and office equipment Ability to lift 25 lbs.Availability to work nights, weekends and holidays Availability to stand for long periods of time This position required the ability to stand, stoop, kneel, crouch, bend, walk, and talk The employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls; and reach with hands and arms Essential Function Seldom Occasionally Frequently Stationary Position -- Sitting or Standing X Active Position -- Walking, jogging, running X Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate X Climb/Balance -- Stairs, ladders, ropes, equipment, beams X Stoop/kneel/crouch or crawl -- Position self, move X Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information X See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less X Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more X Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool. X DISCLAIMER The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position. Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.
$23k-30k yearly est. 1d ago
Medical Receptionist
Archwell Health
Patient care coordinator job in Birmingham, AL
ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience. Duties/Responsibilities: Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process Update member information in the electronic medical records system Schedule appointments and coordinate referrals for a multi-disciplinary care team Assist members with filling out paperwork through electronic kiosks, as needed Request medical records and upload documentation to electronic medical records system Field questions from prospective and established members, as well as their adult children Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual Assist with center events, as needed Required Skills/Abilities: Excellent customer service skills, with a positive and welcoming demeanor Passion for providing a quality experience for our senior members Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public Working knowledge of medical terminology, insurance, and/or electronic medical record systems High level of organization and attention to detail Strong written and verbal communication skills Proficient PC skills, including Microsoft Office Suite Ability to maintain professionalism and flexibility in a changing work environment Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary) Education and Experience: Associates degree preferred, or equivalent experience Minimum of one year of work experience in a clinical setting, or similar Experience working with EMR systems a plus ArchWellHealth is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
$24k-30k yearly est. 1d ago
Patient Care Coordinator
Results Physiotherapy 3.9
Patient care coordinator job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$23k-33k yearly est. Auto-Apply 7d ago
Telephonic Care Coordinator
Triton Health Systems
Patient care coordinator job in Birmingham, AL
Job Description VIVA HEALTH ranked one of the Best Places to Work by Modern Healthcare has an opportunity for a Telephonic Care Coordinator (Social Worker) in Birmingham, AL! VIVA HEALTH knows that social work is not just a job, it is a calling. If you would like to fulfill your calling in healthcare, check us out! We offer regular hours with no mandatory nights or weekends. This way you can do what you love at work and can take care of the people you love at home! We also offer a great benefits package including tuition reimbursement for employees and dependents, paid parental leave, and paid day for community service, just to name a few! VIVA HEALTH employees are a part of the communities they serve and proudly partner with members on their healthcare journeys. Come join our team! The Telephonic Care Coordinator will work alongside the Alabama Coordinated Health Networks (ACHN) team to complete telephonic follow up calls to ensure that recipients have access to all covered services appropriate to the patient's condition or circumstance. This role will assist other ACHN team members in carrying out care management services by providing assistance with promoting disease self-management, utilizing approved education tools, providing information to the patient on medical and community services as directed, and assisting with carrying out established plan of care as directed. This individual may also assist with additional referral outreach or outreach related to Quality Improvement Projects. This individual must reside in Jefferson or Shelby County. REQUIRED: LBSW Two years of clinical experience Willing to submit to vaccine testing and screening Excellent interview and telephone skills, as well the ability to work with patients in a caring and helpful (confident and tactful) manner Working knowledge of health-related service delivery systems Excellent communication and relationship skills Ability to analyze varied environmental factors in relation to patient wellbeing and work independently in an autonomous setting Ability to locate, augment and develop resources, including information on services offered by other agencies Strong organizational and time management skills Ability to be flexible and adaptable Basic computer skills including use of Microsoft Word and Excel PREFERRED: LMSW CCM One year of assessing resources and coordinating care with low-income populations
$25k-37k yearly est. 16d ago
Patient Care Coord
Affordable Dentures & Implants
Patient care coordinator job in Birmingham, AL
We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. ESSENTIAL FUNCTIONS: Greet patients professionally and manage check-in and check-out processes. Schedule, confirm, and reschedule appointments via phone and in-office. Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. Prepare and enter treatment plans and provide basic patient education on next steps. Collect payments at time of service and ensure accurate end-of-day reconciliation. Explain financing options and refunds. Maintain accounts receivable (A/R) collections and follow-through. Answer phones, direct calls, and manage voicemail in a timely manner. Maintain accuracy of patient records and consent forms. Escalate technical or compliance issues as necessary. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Excellent communication and interpersonal skills. Basic knowledge of scheduling and insurance verification. Ability to multitask in busy office environments. Strong attention to detail, accuracy, and organization. Professional, empathetic demeanor with patients. Willingness to learn new systems and processes. Demonstrated ability to maintain patient satisfaction while resolving escalations. Educational Requirements: High school diploma or equivalent required. Customer service or healthcare front office experience preferred. Training in insurance verification or dental and/or healthcare software a plus. Bilingual preferred but not required.
$25k-37k yearly est. 10d ago
Patient Care Coordinator
Upstream Rehabilitation
Patient care coordinator job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$25k-37k yearly est. Auto-Apply 7d ago
Scheduling Coordinator
Alabama Professional Services 4.5
Patient care coordinator job in Birmingham, AL
Job DescriptionSalary: $15-$17 Alabama Professional Services is a family-owned home improvement and maintenance company that serves the state of Alabama. We opened our doors in 1977 with the mission to provide safe and precise solutions to the majority of homeowner needs.At APS, our purpose is to provide remarkable experiences for our customers and your role in that is crucial. We want to provide you with a workplace where you are appreciated, rewarded, and given opportunities to excel in your career. We are looking for a motivated individual to join our office staff as a Scheduling Coordinator. If you pride yourself in providing exceptional customer service and want to be valued for what you bring to the team, apply today! Responsibilities: Represent us by answering calls, make collection calls, schedule free estimates, and following up with customers on various issues Provide tactical support to other departments of the company Keep customer records and database current Communicate with customers to ensure their satisfaction with our work Provide customers with a remarkable experience Qualifications: No experience necessary- we will teach you everything you need to know on-site! A customer-centric approach with the ability to address inquiries, concerns, and issues in a courteous and helpful manner Exceptional telephone and interpersonal skills Keen eye for accuracy when reviewing dates, payments, and scheduling information Proficiency in computer programs and apps A desire to grow within the role and potentially take on additional responsibilities as experience is gained High school diploma or equivalent Must be able to pass a comprehensive background and drug screen Benefits: Comprehensive benefits package including medical, dental, vision, and life insurance Potential for incentive-based compensation 401(k) plans A trusting, respectful, and upbeat culture The best tools, materials, and training to ensure your success Opportunities for professional growth and development Our company is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristic protected by law. If you pride yourself in your work ethic and want an employer who will value your hard work, apply today to join our team.
$15-17 hourly 9d ago
Patient Care Coordinator, Southern Focus
Essilorluxottica
Patient care coordinator job in Gardendale, AL
Requisition ID: 912378 Store #: 00T171 Southern Focus Vision Center Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Birmingham Job Segment: Patient Care, Nursing, Medical, Ophthalmic, Optometry, Healthcare
$25k-37k yearly est. 30d ago
Care Coordinator (Brookwood Clinic)
Gastro Health 4.5
Patient care coordinator job in Birmingham, AL
Gastro Health is seeking a Full-Time Care Coordinator to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings - Monday thru Friday Paid holidays and paid time off Rapidly growing team with opportunities for advancement Competitive compensation Benefits package Duties you will be responsible for: Handle all administrative tasks and duties for the physician/provider Serve as the liaison or coordinator for the patients medical care Streamline all patient-physician communications to ensure patient satisfaction Provide medical literature and clinical preparation instructions to patients Assist patients with questions and/or concerns regarding procedures Schedule all procedures to be performed by the physician Review the physicians schedule for maximum scheduling efficiency Schedule all diagnostic tests, procedures and follow-up appointments Obtains all authorizations for procedures and tests Call patient to confirm procedures a week in advance Schedule follow-up appointments including recalls Check-out patients at the end of their visit and provide next step instructions Request medical records from doctors and hospitals Returns patient calls promptly and professionally Call-in new prescriptions and refills and obtain authorization if necessary Obtain lab results including stat requests Complete tasks from Electronic Medical Record Reviews open orders every three days and works accordingly Contact patients with test results Sends history and physical forms to outpatient facility Other duties as assigned Minimum Requirements: Certified Medical Assistant (AAMA) preferred High school diploma or GED equivalent 2+ years experience as medical assistant required Medical terminology knowledge We offer a comprehensive benefits package to our eligible employees: 401(k) retirement plans with employer Safe Harbor Non-Elective Contributions of 3% Discretionary profit-sharing contributions of up to 4% Health insurance Employer contributions to HSAs and HRAs Dental insurance Vision insurance Flexible spending accounts Voluntary life insurance Voluntary disability insurance Accident insurance Hospital indemnity insurance Critical illness insurance Identity theft insurance Legal insurance Pet insurance Paid time off Discounts at local fitness clubs Discounts at AT&T Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more. Interested in learning more? Click here to learn more about the location. Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees. Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We thank you for your interest in joining our growing Gastro Health team!
$35k-46k yearly est. Auto-Apply 60d+ ago
Patient Services Coordinator II - General Surgery Clinic
Uahsf
Patient care coordinator job in Birmingham, AL
Work Schedule: Monday to Friday, 8am to 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees. Position Requirements: EDUCATION AND EXPERIENCE: High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred. TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of and one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.
$26k-36k yearly est. 13d ago
Front Desk Coordinator - Hoover, AL (Part Time)
The Joint Chiropractic 4.4
Patient care coordinator job in Birmingham, AL
Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Hours: Monday-Friday 10-7 and Saturday 10-4 $13/hr + BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR d3EZvP4Whz
$13 hourly 13d ago
Provider Scheduling Coordinator
Cahaba Medical Care Foundation 3.0
Patient care coordinator job in Centreville, AL
Provider Scheduling Coordinator Background: Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, Chilton, and Wilcox counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast paced practice with a strong mission and commitment to providing high quality care. Responsibilities & Duties Responsibilities The Provider Scheduling Coordinator is responsible for daily management and compliance of provider schedules. Primary responsibilities include establishing master schedules, auditing, reporting, and communicating to downstream stakeholder to ensure proper scheduling and utilization of providers The Provider Scheduling Coordinator is not only responsible for alignment of schedules within the CMC practice but with hospital organizations where the providers are credentialed Creates Master schedule for CMC providers, includes daily schedule, call rotation, hospital coverage, procedural assignments, ambulatory coverage Audits schedule to ensure appropriate provider coverage at all hospital, procedural (including testing), and practice locations Implements and communicates schedule changes as necessary Confirms with operational leaders about changes made to ensure necessary operational support Ensures provider schedules align with stakeholder entities (ED, procedural/testing departments and hospitals) Consults with other scheduling coordinators to ensure accuracy and appropriate awareness Reassigns providers based on unexpected changes Works with stakeholders to modify schedules and communicate changes to all affected parties, including peer hospital groups Compiles and reports data on current schedules and proposed schedule changes Produces reports that depict clinic operations Uses data to substantiate changes or modifications Confirms with leadership changes or modification made Participates with clinic leadership in provider schedule design; creates staffing rules and templates for each provider Serves as subject matter expert (SME) on various committees and task forces Provides knowledgeable insights on CMC manpower allocation for physician services Maintains the provider directory and provider assignments that transcribe to the master scheduling process Modifies assignments when necessary Serves as a liaison between CMC clinics and IT department regarding scheduling related systems requests Ensures EMR (Athena) is aligned with scheduling templates (system name) Troubleshoot defects in EMR, works with IT Team on a resolution Maintain in-depth knowledge of template build options to promote clinic flow efficiency and maximize patient throughput Communicates with providers and clinic team members on template changes and availability Meets with new providers and onboards them to the scheduling/assignment process Confirms credentialing is completed for all new providers prior to activating provider schedules and assignments Redirects providers to physician leadership when there are concerns with assignments or schedules Complete all other duties as assigned Qualifications: Educational Requirements: Bachelor's Degree in Business Management, Supply Chain or Logistics Management or other related field. Relevant work experience may be substituted for educational requirement. Minimum Experience: Applicants to this position must have a minimum of three years of experience in a medical office setting with experience with provider scheduling Job Specific and Unique Knowledge, Skills and Abilities: Exceptional organizational skills, particularly in the areas of planning, coordinating, communicating Demonstrates good judgment and maturity, working collaboratively with team members and providers Demonstrates proficiency in Google Suite applications Extensive knowledge of provider visit types, sequencing, and cadence Excellent written, verbal, and listening skills Knowledgeable about physician and facility contracts to apply working knowledge to scheduling initiatives Able to work effectively under pressure
$32k-39k yearly est. Auto-Apply 60d+ ago
Front Office Support
Diamonds Direct Management 3.9
Patient care coordinator job in Birmingham, AL
Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry
$25k-31k yearly est. 11d ago
Care Coordinator
Wellstone
Patient care coordinator job in Cullman, AL
: The Care Coordinator works to ensure that our veterans and their families receive compassionate, strengths focused, and person-centered treatment with the scope of practice regulations governing the CMHC's, including the use of evidence-based practices. Assist veterans with establishing and maintaining a healthy support system, living environment and financial stability. Provide services while following HIPAA, CMS, state, federal, and all other applicable regulations. provide outreach to local active-duty armed forces members and veterans, assisting with obtaining necessary skills through basic living skills training and services, including housing, transportation, food, medications, psychiatric and other healthcare needs. What you'll be doing: Care provided to veterans will be consistent with the minimum clinical guidelines promulgated by the Veterans Health Administration. Visit participants in their environment to assess progress, provide instruction, support, and direction. Provide crisis intervention, family education, and transportation for consumers as needed. Complete assessments, service needs plans, and complete documentation of services in a timely manner in EHR. Conduct individual and family psychoeducation, collaborate with internal and external partners for continuity of care, conduct follow-ups, and provide linkage to community resources. Acquire knowledge of consumer medications and potential side effects and learn individual consumers' triggers and signs of decompensation and/or relapse. Complete other duties as assigned. This job description is only a summary of the typical functions of the job and is not designed to be an exhaustive or comprehensive list of all possible duties, tasks, or responsibilities that are required of the employee as they may change, or new ones may be assigned at any time with or without notice. Qualifications What we're looking for: Bachelor's degree or better in Counseling, Psychology, Social Work, etc. Someone with knowledge of community resources and social service agencies, advocacy, crisis de-escalation and intervention techniques, and an understanding of trauma informed, recovery-oriented, and evidence-based practices. Demonstrated experience with diverse populations receiving behavioral health treatment, including delivery of treatment to individuals with severe mental illness, substance use disorders, neurodiverse conditions, and psychosocial needs (poverty, homelessness, justice involvement, etc.) Strong organizational skills and the ability to work with a multidisciplinary team in a demanding and dynamic environment. Effective time management skills, strong communication, collaboration, and relationship skills to effectively engage with consumers and their families and community partners, and the ability to deal with difficult or demanding situations in a friendly and constructive manner. Excellent problem-solving skills with the ability to analyze alternative solutions and work to resolve issues in a timely manner Benefits What we offer: Competitive medical, dental, and vision premiums State Retirement participation through RSA plus an optional 457b plan with a company match Nine (9) paid holidays throughout the year Ability to continually accrue up to 15 days of PTO a year (unused rolls over) Company-paid Group Life and AD&D insurance and Long-Term Disability Licensure reimbursement Tuition discounts through learning partnerships with Athens State University and Capella University We care for those impacted by behavioral health disorders We are committed to one another through collaboration We are optimistic problem solvers who do what it takes to get the job done.
$33k-47k yearly est. 11d ago
Front Office Operations Coordinator
Archetype 4.1
Patient care coordinator job in Birmingham, AL
Job DescriptionBenefits: Employee discounts Training & development Wellness resources This position is responsible for managing front-office operations and patient accounts, serving as the primary point of contact for patients, insurance billing coordination, and internal office organization. Primary Responsibilities Patient Communication & Scheduling Answer incoming calls professionally and compassionately Schedule, reschedule, and confirm patient appointments Communicate clearly about office policies, appointments, and next steps Maintain a calm, organized presence during high-call periods Patient Accounts & Billing Coordination Work directly with our third-party billing company Maintain accurate patient account records Track statements, balances, and follow-ups Communicate with patients regarding account questions Assist with collections using professional, ethical communication Administrative & Office Organization Handle incoming and outgoing mail File paperwork accurately (digital + physical) Maintain organized patient files and office records Assist with office systems, checklists, and process improvements Internal Support & Organization Help keep systems organized and running smoothly Identify gaps or issues and communicate them clearly Support doctors and leadership with administrative follow-through
$16k-20k yearly est. 4d ago
Patient Services Coordinator
Oak Dental Partners
Patient care coordinator job in Gardendale, AL
Join Our Team as a Patient Services Coordinator! Are you an organized, friendly, and customer-focused individual with a passion for helping others? We are looking for a dedicated Front Office Coordinator to be the face of our practice. In this key role, you'll handle scheduling, patient interactions, and ensure a smooth, welcoming experience for all. If you thrive in a fast-paced environment, have excellent communication skills, and enjoy working with a team, we'd love to hear from you! Job Summary: The patient services coordinator is the first point of contact for patients, responsible for managing appointments, patient check-in, handling phone calls, and maintaining the office's day-to-day operations. Responsibilities: * Answer phone calls and emails, scheduling patient appointments. * Verify insurance information and process billing and payments. * Greet patients and ensure they are checked in properly. * Manage patient records and ensure that all forms are completed. * Coordinate patient follow-up and reminders for appointments. * Handle office correspondence, including scheduling, rescheduling, and cancellations. * Maintain and update office calendars. * Assist with patient referrals and coordination of care with specialists. Qualifications: * High school diploma or equivalent. * Previous experience in a dental office or customer service role is preferred. * Excellent communication and organizational skills. * Knowledge of dental office management software. Work Environment: * Mostly desk-based with some patient interaction in the reception area. * Friendly, client-focused, and professional. The front desk is a high-traffic area, requiring excellent multitasking and communication skills. What We Offer: * Comprehensive Benefits Package (Medical and Dental) * Paid Holidays * Paid Time Off (PTO) * 401(k) Plan * Learning Management System (LMS) to keep your skills sharp * Opportunities for professional growth and development * A great collaborative team environment!
$26k-36k yearly est. 2d ago
Medical Front Office Coordinator
Cahaba Dermatology & Skin Health Center
Patient care coordinator job in Vestavia Hills, AL
Front office medical receptionist serves as initial interface for patients. Employee responsible to ensure patient makes a smooth transition into clinical or cosmetic visit. Responsible for ensuring patient information and demographics are entered quickly and correctly. Providing accurate and professional telephone support for incoming calls from patients, medical offices, and vendors. Responsibilities will include various office administrative tasks such as document scanning, spreadsheet entry, making reminder calls, answering busy multi-line phone system, and managing clinic scheduling. You'll be joining a successful and fast growing practice in Hoover on Valleydale Road, near I-65. Our office is centrally located within the Birmingham metro area. Comprehensive benefits include competitive compensation, medical, dental, vision, profit sharing, disability, life, vacation leave, sick leave, and paid holidays. At Cahaba Dermatology, we believe in the medical and cosmetic services we offer and give employees the opportunity to feel and look their best. Responsibilities and Duties Serve as the first point of contact for the entire medical practice and greet patients and visitors as they arrive for treatment Answer a busy multi-line phone system with a friendly and professional tone and direct callers to the appropriate department Manage multiple front office tasks. Be flexible and proactive as clinic demands shift on a regular basis. Support office product sales by learning about products and how to effectively communicate attributes and benefits in an honest and outgoing manner Assist management with clerical duties and support functions Understand all services and appointment types. Effectively make and adjust patient appointments for an optimal schedule. Learn office PM and EMR system and perform system entry with minimal error Maintain reception workstation in a neat and organized manner; confidential documents must be safe guarded and out of public view Act as a liaison between the patients and Cahaba Dermatology Understanding of when to escalate calls to physicians/business manager/nurse supervisor. Qualifications and Skills Ability to handle confidential and sensitive information. Ability to communicate effectively on the telephone. Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds. Ability to work quickly and multi-task. Ability to exercise good judgment Ability to demonstrate quality customer service. Knowledge of modern office equipment and procedures. Previous EMR experience (specifically, ModMed/EMA) preferred Strong verbal and written communication skills Attentiveness to detail Minimum: Associate's Degree or related healthcare experience preferred. Three years of experience in customer service and/or related clinical environment; working knowledge of medical terminology. Benefit Conditions: Waiting period may apply Only full-time employees eligible This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Work Remotely No Job Type: Full-time Expected hours: 40 per week Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance Medical Specialty: Dermatology Schedule: 8 hour shift Day shift Evening shift Monday to Friday Work Location: In person
$16k-22k yearly est. 60d+ ago
Patient Care Coordinator
Upstream Rehabilitation Inc.
Patient care coordinator job in Alabaster, AL
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Alabaster, AL! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? * A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. * Our Patient Care Coordinators have excellent customer service skills. * Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: * Greets everyone who enters the clinic in a friendly and welcoming manner. * Schedules new referrals received by fax or by telephone from patients, physician offices. * Verifies insurance coverage for patients. * Collects patient payments. * Maintains an orderly and organized front office workspace. * Other duties as assigned. Fulltime positions include: * Annual paid Charity Day to give back to a cause meaningful to you * Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance * 3-week Paid Time Off plus paid holidays * 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: * Core responsibilities * Collect all money due at the time of service * Convert referrals into evaluations * Schedule patient visits * Customer Service * Create an inviting clinic atmosphere. * Make all welcome calls * Monitor and influence arrival rate through creation of a great customer experience * Practice Management * Manage schedule efficiently * Manage document routing * Manage personal overtime * Manage non-clinical documentation * Manage deposits * Manage caseload, D/C candidate, progress note, and insurance reporting * Monitor clinic inventory * Training * o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. * Complete quarterly compliance training. Qualifications: * High School Diploma or equivalent * Communication skills - must be able to relate well to Business Office and Field leadership * Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision * As a member of a team, must possess efficient time management and presentation skills Physical Requirements: * This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. * This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. * This position is subject to sedentary work. * Constantly sits, with ability to interchange with standing as needed. * Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. * Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. * Constantly uses repetitive motions to type. * Must be able to constantly view computer screen (near acuity) and read items on screen. * Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. * Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. * Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
$25k-37k yearly est. 8d ago
Dental Patient Care Coordinator
Affordable Dentures & Implants
Patient care coordinator job in Cullman, AL
We are looking for a Patient Care Coordinator to join our team! Affordable Dentures & Implants is an opportunity to do what you love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part of delivering life-changing tooth replacement care to hundreds of thousands of patients every year. JOB PURPOSE: The Patient Care Coordinator creates a welcoming and professional first impression for patients by managing check-in, scheduling, and insurance verification with empathy and accuracy. This role ensures smooth daily operations through organized record-keeping, timely communication, and precise financial processes, supporting both patient care and office efficiency. ESSENTIAL FUNCTIONS: Greet patients professionally and manage check-in and check-out processes. Schedule, confirm, and reschedule appointments via phone and in-office. Verify insurance coverage, enter accurate patient information, and escalate complex issues when needed. Prepare and enter treatment plans and provide basic patient education on next steps. Collect payments at time of service and ensure accurate end-of-day reconciliation. Explain financing options and refunds. Maintain accounts receivable (A/R) collections and follow-through. Answer phones, direct calls, and manage voicemail in a timely manner. Maintain accuracy of patient records and consent forms. Escalate technical or compliance issues as necessary. GENERAL KNOWLEDGE, SKILLS & ABILITIES: Excellent communication and interpersonal skills. Basic knowledge of scheduling and insurance verification. Ability to multitask in busy office environments. Strong attention to detail, accuracy, and organization. Professional, empathetic demeanor with patients. Willingness to learn new systems and processes. Demonstrated ability to maintain patient satisfaction while resolving escalations. Educational Requirements: High school diploma or equivalent required. Customer service or healthcare front office experience preferred. Training in insurance verification or dental and/or healthcare software a plus. Bilingual preferred but not required.
$25k-37k yearly est. 10d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Birmingham, AL?

The average patient care coordinator in Birmingham, AL earns between $20,000 and $44,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Birmingham, AL

$30,000

$20,00010%

$30,000Median

$44,00090%

What are the biggest employers of Patient Care Coordinators in Birmingham, AL?

The biggest employers of Patient Care Coordinators in Birmingham, AL are:

Affordable Care
VIVA HEALTH
Affordable Dentures & Implants
Essilorluxottica
Triton Health Systems

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Patient Care Coordinator Birmingham, AL Jobs

Patient care coordinator jobs in Birmingham, AL - 153 jobs

Medical Receptionist

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