Patient care coordinator jobs in Bismarck, ND

Job Description Patient Access Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Access Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Access Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Bismarck, ND office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today! Job Posted by ApplicantPro

Title: Scheduling Coordinator Practice: Valley Oral & Facial Surgery Office Hours: Monday: 7:00am - 4:00pm Tuesday: 7:00am - 4:00pm Wednesday: 7:00am - 4:00pm Thursday: 7:00am - 4:00pm Friday: 7:00am - 11:00am Saturday: Closed Sunday: Closed Position Purpose: The Scheduling Coordinator supports the efficiency of our oral surgery practice by managing patient appointments, maintaining the daily schedule, and serving as the primary point of contact for patients. At our Bismarck office, this role also assists with billing processes by reviewing and submitting claims, as well as working with insurance companies to address denials, rejections, and underpayments to help ensure timely and accurate reimbursement. Essential Functions Answer phones to coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits using our practice management software. Ensure accurate and timely entry of all scheduling information. Communicate effectively with patients via phone, email, and in person to confirm appointments, provide pre-appointment instructions, and answer any scheduling-related questions. Maintain and adjust the daily and weekly schedules to maximize efficiency and minimize downtime. Coordinate with clinical staff to ensure adequate coverage and optimal patient flow. Accurately update and maintain patient records, including appointment details, treatment plans, and any changes to the schedule. Provide exceptional patient service by addressing patient concerns, resolving scheduling conflicts, accepting & posting patient payments and ensuring a positive patient experience. Communicate with referring providers by filing incoming patient information from referring providers and sending thank you letters to referring providers after patient care. Work collaboratively with the clinical and administrative team to ensure smooth operations and effective communication within the practice. Generate and analyze scheduling reports to identify trends, areas for improvement, and opportunities to enhance the scheduling process. Implement and adhere to quality assurance protocols to ensure the highest standards of care in implant procedures. Participate in continuous improvement initiatives to enhance efficiency and patient outcomes Claim Management: Review and manage claims to ensure timely submission and follow-up. Work with insurance companies to resolve claim denials, rejections, and underpayments, ensuring optimal reimbursement. Qualifications Education: High school diploma or equivalency, required. Experience: Previous experience in a medical or dental office, particularly in a scheduling or administrative role, is highly desirable. Proficiency with practice management software and Microsoft Office Suite. Strong organizational skills and attention to detail. Excellent interpersonal and communication skills, with a patient-centered approach. Knowledge of medical terminology, a plus. Experience interpreting and reconciling Explanation of Benefits (EOBs) - Preferred Performance Requirements: Approachable, professional demeanor Detail-oriented and thorough in task execution. Strong problem-solving skills and ability to adapt to changing situations. Empathetic and patient-focused approach to care coordination. Ability to work well under pressure in a fast-paced environment. Team player with excellent collaboration skills. Independent decision-making skills and utilization of sound judgement. Strong work ethic and willingness to go above and beyond. DISCLAIMER The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast-paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third-Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

Job Description: Patient Coordinator at The Eye Clinic of North Dakota Join Our Team as a Patient Coordinator! Are you a motivated individual looking to make a difference in the healthcare industry? The Eye Clinic of North Dakota in Bismarck is seeking a highly organized and detail-oriented Patient Coordinator to join our team. As a Patient Coordinator, you will play a crucial role in ensuring that our patients receive the highest level of care and customer service. As a Patient Coordinator, you will be responsible for managing patient appointments, coordinating treatment plans with doctors, handling billing and insurance processes, and providing exceptional customer service to all our patients. We are looking for someone who is passionate about helping others and has a strong attention to detail. Our ideal candidate is someone who is motivated to go above and beyond to ensure that our patients have a positive experience at our clinic. You must be motivated to learn and grow in your role, as well as be able to work in a fast-paced environment. Motivated, proactive individuals who are looking to make a difference in the lives of others will thrive in this position. If you are a positive individual who is passionate about healthcare and enjoys working in a team-oriented environment, we want to hear from you. The Eye Clinic of North Dakota offers a supportive work environment, competitive benefits, and opportunities for growth and advancement. Join us in providing exceptional eye care to the community of Bismarck. About The Eye Clinic of North Dakota: The Eye Clinic of North Dakota is a state-of-the-art ophthalmology practice located in Bismarck, North Dakota. Our team of experienced and compassionate eye care professionals is dedicated to providing the highest quality care to our patients. With cutting-edge technology and personalized treatment plans, we strive to improve the vision and overall eye health of our community. The Eye Clinic of North Dakota is committed to excellence in patient care and is proud to serve the Bismarck area. #hc68175

will be opene until filled. The Legislative Council is the full-time legislative service agency for the Legislative Assembly. The Legislative Council staff perform various tasks such as budget review, legislative research, bill drafting, interim committee staffing, as well as publication and distribution of Session Laws, the North Dakota Century Code, and the North Dakota Administrative Code. The Legislative Council staff consists of attorneys, accountants, policy analysts, and information technology and legislative administrative specialists who serve on a strictly nonpartisan basis. Summary of Work Under the general direction of the Administrative Manager or the manager's designee, the front desk specialist greets visitors at the front desk and answers telephone calls to support nonpartisan legislative operations. The front desk specialist also drafts and responds to info box emails, answers inquiries or directs inquiries to the appropriate staff member; performs various office duties, including maintaining room, social, and event calendars in Outlook; performs word processing functions; reviews and routes voicemail; retrieves and distributes daily mail and prepares outgoing mail for distribution; accepts and signs for packages; arranges and prepares committee meeting reminders, setup, and other meeting-related tasks; maintains the legislative session journal index; scans, verifies, and properly names documents for archiving; create, store, and retrieve records stored in databases from verbal, written, or recorded instructions; maintain publication and distribution lists; and performs other duties as directed. Individuals in this role must demonstrate the ability to maintain a positive, professional demeanor when interacting with legislators, agencies, and the public. Key requirements of the position are the ability to apply critical thinking; multitask; prioritize; have a general understanding of state government and the legislative process, rules, and procedures; and successfully navigate the legislative branch website. Hours generally are Monday through Friday, 8:00 a.m. to 5:00 p.m. During a legislative session (January-April of odd numbered years) the working hours involve possible evenings and weekends, and paid overtime. Essential Knowledge, Skills, and Abilities Knowledge * Office technologies and software (e.g., Microsoft 365, Adobe PDF) * Basic office equipment and procedure * Telephone etiquette * State government and legislative process Skills * Organization and task prioritization * Clear, professional communication with staff and public * Critical thinking and problem solving Abilities * Multitasking and meeting deadlines under pressure * Learning new procedures and software quickly * Working collaboratively and maintaining professional relationships * Exercising sound judgment and maintaining confidentiality * Asking clarifying questions and using available resources effectively * Maintaining strong attendance and motivation Minimum Qualifications Requires 2 years of experience in office support, administration, business, or business management; experience that includes performing a variety of high-level office support, clerical, or secretarial duties; coursework in a related field may substitute for the work experience requirement on a year-for-year basis; computer skills (knowledge of personal computers, Microsoft 365); and knowledge of correct English usage, spelling, and punctuation. Application Procedures Ready to Apply? * Submit your application and resume at ****************** by 11:59 PM Central Time (CT) on the closing date. * Attach a cover letter, resume, and 3 professional references. Include details on how your background aligns with the role in your resume. * A criminal background check is required for the selected candidate. * Applicants must be legally authorized to work in the U.S. (No visa sponsorships provided.) Additional Information For more information about the position or general questions about the application process, please contact: Lori Ziegler Legislative Administrative Officer North Dakota Legislative Council ************ ******************** TTY Number: ND Relay Service ************** Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of PC/CRT/printer Knowledge of function and relationships within a hospital environment preferred Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Understanding of Third Party Payor requirements preferred Understanding of Compliance standards preferred Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required. 0 - 1 year in a Customer Service role. 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking. Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Bismarck South Clinic Location: Bismarck, ND Address: 1040 Tacoma Ave, Bismarck, ND 58504, USA Shift: 8 Hours - Day Shifts Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $18.50 - $29.00 Department Details Join our fast-paced Bismarck South Clinic working alongside a team of six Patient Access Representatives! Responsibilities will include Lead responsibilities, phone coverage, checking in patients, and rescheduling appointments as necessary. Hours include Monday thru Friday 7:00am to 5:00pm, no weekends or holidays Job Summary Must be able to function as a resource for employees, internal departments, and outside customers. Familiar with all areas of the department and can fill in, answer questions, and assist in resolving issues within the department. Must be able to work independently without much supervision and accept accountability for individual tasks. Excels in customer service skills. Assists with new employee orientation and serves as a mentor. May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage. Assists with on-going department education and training. May develop training curriculum and materials to ensure that departmental training needs are met. May facilitate change and ensure adoption of new processes. Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills. May assist in managing productivity and department reports. Qualifications High school diploma or equivalent preferred. Associate degree preferred. Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred. Previous healthcare experience required. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0243206 Job Function: Revenue Cycle Featured: No

This position is responsible for the overall flow of patient care; assist providers with patient care, scheduling, examinations, and performing miscellaneous reception and office duties in connection with referrals, appointments, ordering supplies, etc. Position Responsibilities: * Greet and direct patients in a friendly and timely manner. * Prepare and maintain patient records according to NHC policy. * Answer, screen and direct incoming telephone calls appropriately. * Relay messages and schedule appointments promptly and accurately. * Accurately register and update current patient information in the Electronic Health Record systems. * Assist patients with program enrollment information and providing required paperwork. * Collect co-pays from patients according to NHC policy. Receive payments and give receipt to patient. * File records and documents, such as dictation, labs, x-rays, H & P's and referrals accurately and in a timely manner. * Communicate with clinic staff to assure efficient patient flow. * Demonstrate respect and understanding of confidentiality for patients, staff and others according to facility policy. Responsible for disclosure of health information as requested from various sources in accordance with the established HIPAA policies. * Assist nurse in preparing exam rooms and restocking supplies as needed. * Assist with updating policies, procedures and forms. * Train other team members on job functions and information management system applications as necessary. * Assist other NHC team members when needed and as time permits. * Participate in NHC staff meetings and other scheduled meetings as instructed. * Adhere to the mission and values of Northland Health Centers. * Will participate in all Patient Centered Medical Home (PCMH) recognition and transformation activities. * May be asked to perform other duties that align with NHC's mission, including but not limited to participation on clinical committees, providing education, Quality Review and/or other activities. Position Responsibilities * Skill in providing excellent customer service and support; organizing and prioritizing workload and meeting deadlines; and excellent written and verbal communication. * Ability to interact effectively and professionally with persons from diverse cultural, socioeconomic, education, racial, ethnic and professional backgrounds. * Ability to work effectively with managers, co-workers, members of the public and professional groups. * Ability to communicate effectively, clearly, concisely with others (internal and external customers, both verbally and in writing), consistently demonstrate positive/proactive customer service attitude. Consistently maintains ethical behaviors exemplary of quality public service and fair standards, inclusively, among all employees and members of the public. * Ability to work as an effective team member; function independently, exercise sound judgment and initiative; be flexible to shift priorities; maintain confidentiality; establish and maintain effective interpersonal work relationships, effectively assist providers; work toward goals and objectives of draft priorities. * Ability to follow NHC Clinic practice guidelines - including adhering to the NHC immunization policy and the NHC Mission and Vision and NHC Corporate Compliance Policy. * Ability to receive constructive feedback including evaluation of provider's productivity and practice attributes. * May be asked to perform other duties that align with NHC's mission, including but not limited to participation on clinical committees, Quality Review and/or other activities. Minimum Requirements * Ability to perform each position responsibility satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position. * Ability to understand that safety is a condition of employment. Unsafe acts or conditions will be reported to the supervisor or Site Coordinator. * Must be computer literate with ability to enter information in the NHC EHS system and compile reports or data as requested. * Must be able to read, write and speak English. Education and/or Experience: * High School diploma or equivalent, REQUIRED; * Healthcare Experience, PREFERRED; License and / or Certification: * Current CPR certification required * Valid North Dakota Driver's License * Current Immunization Records * Current PPD Special Requirements: * Must be willing to travel between NHC health centers. * Must be willing to work evening hours and weekends if necessary. Appearance Standards: This position shall follow the appearance standards as outlined in the NHC Personnel Appearance Policy. CLICK HERE TO

The Care Coordinator is a patient-focused role that helps successfully manage the comprehensive care of patients. This position provides customer service, proactive outreach to patients, and administrative support to clinicians and care teams. The Care Coordinator is responsible for managing inbound and outbound calls to schedule appointments, utilizing analytics to help close gaps in care, supporting patients to meet their goals, coordinating resources to help patients overcome socioeconomic barriers, and resolving patient issues when possible. This includes receiving, prioritizing, documenting, and actively resolving caregiver requests. This position reports to a Care Coordination Supervisor and works collaboratively with the Care Coordination Manager, Operations Transformation, Network Management, Care Management, Providers, and various members of clinic staff. **Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings.** **Essential Functions** + Daily monitoring and working of schedule queues to place outbound calls to schedule patient appointments and notify them of appointment information + Receives inbound calls from patients/clinics and assists in resolution of concerns. Prepares, processes, and manages patient documentation in electronic medical record system + Engages in pre-visit planning to surface important information to close gaps in patient care. Manages and updates patient information in electronic medical records system. Manages patient appointments and referrals throughout the system. + Works closely and collaboratively with clinic teams. Leads and participates in Provider huddles to disseminate patient level data and receive instruction for next steps to improve patient outcomes + Supports Providers and Care Managers in working at the top of their license. + Acts as a liaison between the patient and the clinics by providing high levels of customer service and resolving outstanding issues/concerns. Supports patients to access of care and instruction about their condition(s). Supports patients through transitions of care and facilitate handoffs between care teams + Establishes and maintains expertise in community resources and connect patients to these resources in order to help them overcome socioeconomic barriers. + Assists caregivers and patients with escalated inquiries via telephone, email, and other technology-enabled avenues in a courteous manner. Accurately and efficiently processes transactions, answer questions, and resolve concerns for assigned specialty area and other specialty areas as assigned. + Demonstrates knowledge of HIPAA regulations and maintain the confidentiality of patient information to be compliant with internal policies and procedures. Provides feedback to Knowledge Repository Content Owner (KRCO) to ensure appropriate direction is provided to caregivers. + Works with other Care Coordinators, the Care Coordination Supervisor, and the Care Coordination Manager to develop standard work and best practices **Skills** + Patient Care Coordination + Patient Information + Patient Support + Patient Advocacy + Patient Care Documentation + Computer Literacy + Referral Coordination + Healthcare Industry + Patient Care + Referrals **Qualifications** Minimum Qualifications + Experience in a customer service role requiring use of enterprise software systems. + Demonstrated proficiency in computer software including word processing, spreadsheets, presentations, and calendaring. + Demonstrated customer service and problem-solving skills. + Experience in a role requiring effective verbal, written, interpersonal communication, and collaboration skills. + Demonstrated skills in diplomacy and discretion with excellent customer relations skills. Preferred Qualifications + One year of health care or customer service work experience. + A working knowledge of the healthcare industry, roles, and terminology. + Experience in a role that includes coaching and training others to use enterprise software or case management systems. **Physical Requirements:** **Physical Requirements** + Interact with others requiring employee to verbally communicate as well as hear and understand spoken information. + Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands. + See and read computer monitors and documents. + Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. **Location:** Key Bank Tower **Work City:** Salt Lake City **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $18.54 - $28.24 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing. This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician's order, and provide patients with cost estimates and itineraries for their upcoming appointments. **Education Qualifications:** Key Responsibilities: + Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision + Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary + Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue + Maintains all assigned work queues according to supervisor's instructions and guidance + Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service + Answers incoming phone calls, schedules appointments, and refers to clinical team as needed + Sanitizes registration equipment between each use and restocks basic supplies + Other clerical duties as assigned Preferred Qualifications: + Previous Patient Access Representative or Patient Scheduler experience Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at **************. **Job Location:** Essentia Health - Mid Dakota Women's Center - Bismarck **Shift Rotation:** Day Rotation (United States of America) **Shift Start/End:** / **Hours Per Pay Period:** **Compensation Range:** $17.45 - $26.18 / hour **Union:** **FTE:** 1 **Weekends:** **Call Obligations:** **Sign On Bonus:** It is our policy to afford EEO to all individuals, regardless of race, religion, color, sex, pregnancy, gender identity, national origin, age, disability, family medical history, genetic information, sexual orientation, marital status, military service or veteran status, culture, socio-economic status, status with regard to public assistance, and other factors not related to qualifications, including employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or membership or activity in a local human rights commission, or any other category as defined by law.

**Job Summary and Responsibilities** **Join Our Team and Make a Real Impact on Patient Lives!** St. Alexius Medical Center is seeking a highly skilled and compassionate Respiratory Therapist to provide and coordinate high-quality respiratory therapy, promoting health and recovery for our diverse patient population. We value teamwork, continuous learning, and a commitment to patient-centered care. **Why Choose St. Alexius?** + **Collaborative Environment:** Work alongside physicians, nurses, and a dedicated team of healthcare professionals. + **Professional Growth:** Access educational opportunities, participate in professional organizations, and engage in evidence-based practice. + **Patient-Centered Care:** Make a positive impression by educating patients and families, advocating for wellness, and respecting individual needs. + **Leadership Opportunities:** Opportunities to contribute to department development, staff growth, and policy oversight. + **Commitment to Excellence:** Uphold the highest standards of care, integrity, and ethical practice. **Key Responsibilities:** + Provide skilled respiratory therapy interventions as ordered by a licensed physician, across all age groups (infant to geriatric). + Utilize respiratory therapy protocols to develop therapeutic goals and formulate individualized care plans. + Perform diagnostic evaluations, assess and manage cardiopulmonary conditions, and act as a physician extender. + Educate patients and families on conditions, disease management techniques, medications, and equipment use. + Maintain critical care skills and work in the department a minimum of 1-2 days per week, including weekends. + Participate in continuous learning and apply evidence-based practice to optimize patient outcomes. + Contribute to a positive team environment through cooperation, mentorship, and effective communication. + Ensure smooth patient care transitions by clearly communicating key components of patient status at shift change. + Adhere strictly to HIPAA guidelines regarding patient privacy and confidentiality. + Act as a Safety Liaison for the Respiratory Therapy department. **Leadership & Departmental Contributions:** + Encourage education and foster team building. + Assist in policy and procedure review and competency development for the department and new employees. + May assist in budget planning and projecting. + Remain current with advances in medicine, equipment, and regulations. **Job Requirements** **Education:** Graduate of an accredited/AMA certified School of Respiratory Therapy with a Bachelors of Science in Respiratory Therapy. **Licensure:** Licensed with the North Dakota Board of Respiratory Care **Where You'll Work** Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come. CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota. CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care. **Pay Range** $31.11 - $42.78/hour We are an equal opportunity/affirmative action employer.

Job Summary and Responsibilities Join Our Team and Make a Real Impact on Patient Lives! St. Alexius Medical Center is seeking a highly skilled and compassionate Respiratory Therapist to provide and coordinate high-quality respiratory therapy, promoting health and recovery for our diverse patient population. We value teamwork, continuous learning, and a commitment to patient-centered care. Why Choose St. Alexius? * Collaborative Environment: Work alongside physicians, nurses, and a dedicated team of healthcare professionals. * Professional Growth: Access educational opportunities, participate in professional organizations, and engage in evidence-based practice. * Patient-Centered Care: Make a positive impression by educating patients and families, advocating for wellness, and respecting individual needs. * Leadership Opportunities: Opportunities to contribute to department development, staff growth, and policy oversight. * Commitment to Excellence: Uphold the highest standards of care, integrity, and ethical practice. Key Responsibilities: * Provide skilled respiratory therapy interventions as ordered by a licensed physician, across all age groups (infant to geriatric). * Utilize respiratory therapy protocols to develop therapeutic goals and formulate individualized care plans. * Perform diagnostic evaluations, assess and manage cardiopulmonary conditions, and act as a physician extender. * Educate patients and families on conditions, disease management techniques, medications, and equipment use. * Maintain critical care skills and work in the department a minimum of 1-2 days per week, including weekends. * Participate in continuous learning and apply evidence-based practice to optimize patient outcomes. * Contribute to a positive team environment through cooperation, mentorship, and effective communication. * Ensure smooth patient care transitions by clearly communicating key components of patient status at shift change. * Adhere strictly to HIPAA guidelines regarding patient privacy and confidentiality. * Act as a Safety Liaison for the Respiratory Therapy department. Leadership & Departmental Contributions: * Encourage education and foster team building. * Assist in policy and procedure review and competency development for the department and new employees. * May assist in budget planning and projecting. * Remain current with advances in medicine, equipment, and regulations. Job Requirements Education: Graduate of an accredited/AMA certified School of Respiratory Therapy with a Bachelors of Science in Respiratory Therapy. Licensure: Licensed with the North Dakota Board of Respiratory Care Where You'll Work Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come. CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota. CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care.

Where You'll Work Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the highest level of expertise and quality. Together we can continue to grow and support the legacy of CHI St. Alexius Health for many years to come. CHI St. Alexius Health is a regional health network with a tertiary hospital in Bismarck, the system also consists of critical access hospitals (CAHs) in Carrington, Dickinson, Devils Lake, Garrison, Turtle Lake, Washburn and Williston and numerous clinics and outpatient services. CHI St. Alexius Health manages four CAHs in North Dakota - Elgin, Linton, and Wishek, as well as Mobridge Regional Medical Center in Mobridge, S.D. CHI St. Alexius Health offers a comprehensive line of inpatient and outpatient medical services, including: a Level II Trauma Center, primary and specialty physician clinics, home health and hospice services, durable medical equipment services, a fitness and human performance center and ancillary services throughout western and central North Dakota. CHI St. Alexius Health is part of CommonSpirit Health, a nonprofit, Catholic health system dedicated to advancing health for all people. It was created in February 2019 through the alignment of Catholic Health Initiatives and Dignity Health. CommonSpirit Health is committed to creating healthier communities, delivering exceptional patient care, and ensuring every person has access to quality health care. Job Summary and Responsibilities Join Our Team and Make a Real Impact on Patient Lives! St. Alexius Medical Center is seeking a highly skilled and compassionate Respiratory Therapist to provide and coordinate high-quality respiratory therapy, promoting health and recovery for our diverse patient population. We value teamwork, continuous learning, and a commitment to patient-centered care. Why Choose St. Alexius? Collaborative Environment: Work alongside physicians, nurses, and a dedicated team of healthcare professionals. Professional Growth: Access educational opportunities, participate in professional organizations, and engage in evidence-based practice. Patient-Centered Care: Make a positive impression by educating patients and families, advocating for wellness, and respecting individual needs. Leadership Opportunities: Opportunities to contribute to department development, staff growth, and policy oversight. Commitment to Excellence: Uphold the highest standards of care, integrity, and ethical practice. Key Responsibilities: Provide skilled respiratory therapy interventions as ordered by a licensed physician, across all age groups (infant to geriatric). Utilize respiratory therapy protocols to develop therapeutic goals and formulate individualized care plans. Perform diagnostic evaluations, assess and manage cardiopulmonary conditions, and act as a physician extender. Educate patients and families on conditions, disease management techniques, medications, and equipment use. Maintain critical care skills and work in the department a minimum of 1-2 days per week, including weekends. Participate in continuous learning and apply evidence-based practice to optimize patient outcomes. Contribute to a positive team environment through cooperation, mentorship, and effective communication. Ensure smooth patient care transitions by clearly communicating key components of patient status at shift change. Adhere strictly to HIPAA guidelines regarding patient privacy and confidentiality. Act as a Safety Liaison for the Respiratory Therapy department. Leadership & Departmental Contributions: Encourage education and foster team building. Assist in policy and procedure review and competency development for the department and new employees. May assist in budget planning and projecting. Remain current with advances in medicine, equipment, and regulations. Job Requirements Education: Graduate of an accredited/AMA certified School of Respiratory Therapy with a Bachelors of Science in Respiratory Therapy. Licensure: Licensed with the North Dakota Board of Respiratory Care Not ready to apply, or can't find a relevant opportunity? Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.

Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. * Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed). * Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. * Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Minimum typing skills of 35 wpm * Demonstrated working knowledge of PC/CRT/printer * Knowledge of function and relationships within a hospital environment preferred * Customer service skills and experience * Ability to work in a fast paced environment * Ability to receive and express detailed information through oral and written communications * Understanding of Third Party Payor requirements preferred * Understanding of Compliance standards preferred * Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department. * Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. * Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. * Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. * High School Diploma or GED required. * 0 - 1 year in a Customer Service role. * 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred * Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must be able to sit at computer terminal for extended periods of time. * Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. * Occasionally lift/carry items weighing up to 25 lbs. * Frequent prolonged standing, sitting, and walking. * Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Hospital administration * Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER * Must be available to work hours and days as needed based on departmental/system demands. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program. Follow the link below for additional information. E-Verify: ***************************** The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations. **********

Job Description: Patient Coordinator at The Eye Clinic of North Dakota Join Our Team as a Patient Coordinator! Are you a motivated individual looking to make a difference in the healthcare industry? The Eye Clinic of North Dakota in Bismarck is seeking a highly organized and detail-oriented Patient Coordinator to join our team. As a Patient Coordinator, you will play a crucial role in ensuring that our patients receive the highest level of care and customer service. As a Patient Coordinator, you will be responsible for managing patient appointments, coordinating treatment plans with doctors, handling billing and insurance processes, and providing exceptional customer service to all our patients. We are looking for someone who is passionate about helping others and has a strong attention to detail. Our ideal candidate is someone who is motivated to go above and beyond to ensure that our patients have a positive experience at our clinic. You must be motivated to learn and grow in your role, as well as be able to work in a fast-paced environment. Motivated, proactive individuals who are looking to make a difference in the lives of others will thrive in this position. If you are a positive individual who is passionate about healthcare and enjoys working in a team-oriented environment, we want to hear from you. The Eye Clinic of North Dakota offers a supportive work environment, competitive benefits, and opportunities for growth and advancement. Join us in providing exceptional eye care to the community of Bismarck. About The Eye Clinic of North Dakota: The Eye Clinic of North Dakota is a state-of-the-art ophthalmology practice located in Bismarck, North Dakota. Our team of experienced and compassionate eye care professionals is dedicated to providing the highest quality care to our patients. With cutting-edge technology and personalized treatment plans, we strive to improve the vision and overall eye health of our community. The Eye Clinic of North Dakota is committed to excellence in patient care and is proud to serve the Bismarck area.

Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic or surgical procedures, conducting physician office/patient interviews, and explains hospital procedure guidelines and policies. Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures. Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence. KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum typing skills of 35 wpm Demonstrated working knowledge of software/system/equipment/PCs. Knowledge of function and relationships within a hospital environment preferred Advance Customer service skills and experience Ability to work in a fast paced environment Ability to receive and express detailed information through oral and written communications Advanced Understanding of Third Party Payor requirements preferred Advanced Understanding of Compliance standards preferred Advanced Patient Liability Collection performance and high achievement in productivity. Must be able to perform essential job duties in at least three Patient Access service areas including ED Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors. Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy. Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. High School Diploma or GED required 2-4 years experience in medical facility, health insurance, or related area. 2+ years in Patient Access preferred. Some college coursework is preferred PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to sit at computer terminal for extended periods of time Occasionally lift/carry items weighing up to 25 lbs. Frequent prolonged standing, sitting, and walking Occasionally push a wheelchair to assist patients with mobility problems. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hospital administration Can work in patient care locations which include potential exposure to life-threatening patient conditions. OTHER Must be available to work hours and days as needed based on departmental/system demands. Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients. As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40Salary Range: $18.50 - $29.00 Union Position: No Department Details Join our fast-paced Bismarck South Clinic working alongside a team of six Patient Access Representatives! Responsibilities will include Lead responsibilities, phone coverage, checking in patients, and rescheduling appointments as necessary. Hours include Monday thru Friday 7:00am to 5:00pm, no weekends or holidays Summary Must be able to function as a resource for employees, internal departments, and outside customers. Familiar with all areas of the department and can fill in, answer questions, and assist in resolving issues within the department. Job Description Must be able to work independently without much supervision and accept accountability for individual tasks. Excels in customer service skills. Assists with new employee orientation and serves as a mentor. May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage. Assists with on-going department education and training. May develop training curriculum and materials to ensure that departmental training needs are met. May facilitate change and ensure adoption of new processes. Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills. May assist in managing productivity and department reports. Qualifications High school diploma or equivalent preferred. Associate degree preferred. Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred. Previous healthcare experience required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.

Building Location:Essentia Health - Mid Dakota Women's Center - BismarckDepartment:1006160 REGISTRATION - EH SSJob Description:This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents and data necessary to ensure appropriate care and compliant, accurate patient registration and billing. This position serves as liaisons between patients and Virtual Patient Registration Representatives and Patient Schedulers. They must be able to complete patient checkout, schedule follow-up appointments per the physician's order, and provide patients with cost estimates and itineraries for their upcoming appointments.Education Qualifications: Key Responsibilities: Interviews patients to obtain complete demographic details, financial information, and minimum health information to ensure appropriate care provision Obtains copies of insurance cards and other forms of identification, and updates patient information in the medical record as necessary Performs point of service data collection, including identifying and collecting patient co-payments and down payments, reconciles the cash drawer, and reports daily deposit records associated with the collection of co-payments to ensure accurate accounting of revenue Maintains all assigned work queues according to supervisor's instructions and guidance Interacts positively and in a caring manner with patients, co-workers, and others to provide highest level of customer service Answers incoming phone calls, schedules appointments, and refers to clinical team as needed Sanitizes registration equipment between each use and restocks basic supplies Other clerical duties as assigned Preferred Qualifications: Previous Patient Access Representative or Patient Scheduler experience Licensure/Certification Qualifications:FTE:1 Possible Remote/Hybrid Option: Shift Rotation:Day Rotation (United States of America) Shift Start Time:Shift End Time:Weekends:Holidays:NoCall Obligation:NoUnion:Union Posting Deadline: Compensation Range: $17.45 - $26.18Employee Benefits at Essentia Health: At Essentia Health, we're committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at **************.