Front Office
Patient care coordinator job in Saint Paul, MN
Required Skills & Experience
-Good understanding of general office procedures and clerical skills
- Basic reading, writing, and mathematical skills
- Basic knowledge of personal computers and other office equipment
- Effective verbal and written communication skills
- Ability to collect and organize information.
Nice to Have Skills & Experience
Bachelors or Associates
Job Description
The Document Review Associate performs Document Review according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing, and works with external/internal clients and contacts to determine the source of any problems and correct errors. This person will receive about 2 weeks of training to eventually review 150 documents a day. This role is paying 17/hr with hours of 8-4:30 PM CST.
IBM Tivoli Workload Scheduler (TWS) Engineer
Patient care coordinator job in Minneapolis, MN
TWS (Tivoli Workload Scheduler 10) Advanced- TDWC- Master Domain Manager- Backup MDM- JSC (Job Scheduling Console)
Advanced- Agent Management (Fault Tolerant, Extended, etc.)- WebSphere- Excellent UNIX skills- Shell Scripting abilities
Familiar with database technologies - DB2
Good Networking skills- IBM Tivoli Certification
Experience with ServiceNow application
ITIL Certification
Troubleshooting experience.
MS Windows experience.
UNIX experience.
Roles & Responsibilities
Hands on experience in design, configuration of TWS platform
Build and maintain IWS Platform with high availability in AWS
Build and maintain Dynamic Workload Console
Maintain & Support DR and Swing in AWS
Migration of Tivoli Workload Scheduler (TWS) To AWS
Assess the current state architecture of TWS installation in AWS
Migrating the platform from AIX to Linux
Establish an appropriate DR strategy in AWS
Installing of TWS in AWS• DB2 migration
Managed TWS Platform Support - L1/L2 support resources
Advanced Administration including designing new solutions, performance tuning, building test cases, configuration and customization
Expert in all phases of “Scheduling” and “Support” Roles listed above.
Keeps up with current Tivoli products to include new product offerings and patch releases.
Makes recommendations to management for upgrades and patch levels for all TWS products
Performs advanced administration of TWS network (i.e., installations, upgrades, patches, automation, LDAP, etc.)
Troubleshoots and resolves any issues not able to be resolved by Scheduling or Support personnel.
Provides on call support for Tech Batch Scheduling Tivoli
Provide platform administration support liaising with product vendor (upgrades/ Security patches)
Managing scheduling objects
Configuring Alerts
MSHO/MSC+ Care Coordinator
Patient care coordinator job in Bloomington, MN
HealthPartners is hiring an MSHO/MSC+ Care Coordinator. This position exists to provide support to patients, their families, and physicians in addressing medical and social concerns; educate and empower patients and families to make informed personal health care decisions; and facilitate communication between patient, physician, health plan and community.
ACCOUNTABILITIES:
Member Focus
Ensures all activities are member-focused and individualized, resulting in personalized attention to each patient's unique needs.
Identifies interventions and resources to assist member reaching personal health related goals.
Identifies patterns and episodes of care that are predictive of future needs and services.
Integration
Integrates clinical and psychosocial information for case identification and individual patient assessment to develop action-oriented and time-specific planning and implementation of appropriate interventions.
Facilitates integration of patient care by encouragement of effective communications between patients, families, providers, health plan and care system programs, and community-based services.
Adheres to department policy and procedure in daily activities.
Coordinates service coverage with appropriate funding sources when indicated.
Works with Supervisor, Case Management, Government Programs department and Member Services department to ensure compliance with Medicare requirements and regulations.
Communication
Effectively communicates with patients and their families to provide them with a better understanding of their health, health care benefits, and health care system.
Effectively and routinely communicates with patients, families, physicians and health care team members to facilitate successful collaboration resulting in high levels of member/patient/family/provider satisfaction.
Provides educational information and materials to members to support preference sensitive decisions.
Provides regular reporting of member outcomes to Case Management leadership according to defined process.
Identifies and promptly reports potentially adverse situations to leadership as outlined in department policy and procedure.
Identifies and promptly reports high cost cases for reinsurance.
Maintains current and accurate documentation and case management files in accordance with Case Management policy and procedure.
Maintains confidentiality of information in accordance with department and corporate policies.
Relationships and Team Building
Establishes and maintains good working relationships within the Case Management department, with other HealthPartners departments, and with other health team participants.
Supports other team members in achieving patient centered goals.
Assists supervisor in maintaining a cohesive Case Management team by contributing to a collaborative, respectful, and diverse environment.
Participates in and contributes to appropriate departmental and/or organizational meetings.
Technology
Maintains knowledge of and effectively uses automated applications and systems.
Identifies deficits in technological literacy and seeks appropriate training under guidance of supervisor.
Maintains maximum individual productivity through proficient use of automated systems.
Personal Development
Participates in ongoing independent study and education-related professional activities to maintain and increase knowledge in the areas of Case Management, patient care services, and benefit packages for development of effective case management skills.
Demonstrates responsiveness to and appreciation of constructive feedback and recommendations for personal growth and development.
Maintains current, active Minnesota nursing licensure.
May maintain current, active nursing licensure in other states as assigned.
Other Duties
Willingly participates in various committees, task forces, projects, and quality improvement teams, as needed and assigned.
Performs other duties as assigned.
CURRENT DIMENSION:
Directly reports to Supervisor, Case Management.
Directly manages caseload with anticipation of up to 85 members with complex needs.
Interacts with medical, administrative, and front line staff within and outside the organization in order to collaborate on members care.
REQUIRED QUALIFICATIONS:
Social Worker or Registered Nurse considered RN with BSN preferred, must have current unrestricted license in the State of Minnesota. License free of history of restrictions and/or sanctions in the past 10 years in all states with current or past licensure
Minimum of 2 years of home and community based experience; experience with relevant utilization review, discharge planning, or case management experience; and current clinical knowledge
Demonstrated effective, independent professional judgment and skills
Demonstrated skill and experience in effectively collaborating with care team members, using a high level of expertise in written, oral and interpersonal communication
Demonstrated working knowledge of quality improvement, utilization management, MSHO/MSC+ plans, fiscal management. Understanding of healthcare and/or MCO industry
Demonstrated flexibility, organization, and appropriate decision-making under challenging situations
MnCHOICES Assessor Certification in place or within 3 months of hire date
Demonstrated flexibility, organization, and appropriate decision-making under challenging situations.
Basic computer skills
CHALLENGES:
Maintaining member focus in a rapidly evolving environment.
Influencing team members and colleagues to work collaboratively in achieving the goals and objectives of the Case Management Program.
Contributing a positive team building approach as a member of the Case Management team, and a global member of the Case Management Department.
DECISION-MAKING:
Makes independent decisions within the scope of this position's accountabilities and determines the need for and the timing of consultation with Case Management leadership and/or Medical Director.
Uses professional clinical judgment, organizational knowledge, industry knowledge, and common sense in determining appropriate alternatives for members/patients/families, consulting with leadership and/or Medical Director, when indicated.
Makes recommendations to leadership regarding policy development needs and/or changes.
Auto-ApplyPatient Care Coordinator - Coon Rapids
Patient care coordinator job in Coon Rapids, MN
Park Dental Coon Rapids is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Monday-Tuesday 6:30am-2:15pm
Wednesday- Off
Thursday 1:30pm-8:15pm
Friday 8:30am-4:15pm
Saturday 8x per year
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, Pet Insurance, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in North Oaks, MN
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday-Wednesday 7-4:30 (Thursdays optional)
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$20-$25/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Minneapolis, MN
Job Description
CorVel is seeking a full time Patient Care Coordinator. The Patient Care Coordinator provides support staff support services. Primary duties include efficiently facilitating, processing, and accurately entering referral data into our system.
This is a hybrid position.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Proactively monitors and processes case management referrals using proprietary web-based applications.
Provides telephonic and written customer support services
Ensures files are complete with all appropriate documentation
Requires regular and consistent attendance
Complies with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
Additional duties as required
KNOWLEDGE & SKILLS:
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment
Excellent written and verbal communication skills
Ability to meet designated deadlines
Computer proficiency and technical aptitude with the ability to utilize MS Office including Outlook and Excel
Strong interpersonal, time management and organizational skills
Ability to work both independently and within a team environment
EDUCATION/EXPERIENCE:
College degree
Clinical background preferred
PAY RANGE:
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $18.80 - $30.34 per hour
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
About CorVel
CorVel, a certified Great Place to Work Company, is a national provider of industry-leading risk management solutions for the workers' compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publically traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
#LI-Hybrid
Patient Care Coordinator - Eden Prairie Ortho
Patient care coordinator job in Maple Grove, MN
The Dental Specialists Eden Prairie Orthodontics is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#TDS
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Mondays: 7:30-5:15 Eden Prairie
Tuesdays: 7:30-5:15 Maple Grove
Wednesdays: 7:30-5:15 Eden Prairie
Thursdays: Off/7:45-5:00 Eden Prairie
Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
Auto-ApplyPatient Care Coordinator- PsyFi
Patient care coordinator job in Edina, MN
Job Title: Patient Care Coordinator Job Type: Full-Time
We are seeking a dependable, detail-oriented, and patient-focused Patient Care Coordinator to support both front desk operations and back-office clinical coordination in our busy medical practice. This role is ideal for someone with strong administrative experience in a healthcare setting and a desire to work in a collaborative environment where you'll wear many hats. From welcoming patients to coordinating prior authorizations, managing basic billing questions, handling credentialing tasks, and supporting medical records and lab workflows-this is a dynamic, high-impact position.
Core Responsibilities:
Front Desk Operations & Patient Check-in
Warmly greet patients and visitors as the first point of contact
Check patients in and out using the clinic's electronic health record (EHR) system
Verify and update patient demographics and insurance information
Collect and process co-pays and outstanding balances
Ensure intake paperwork and consent forms are completed and scanned accurately
Maintain a tidy and organized reception area
Monitor and respond to voicemails, emails, and online appointment requests in a timely manner
Manage appointment scheduling, cancellations, and reschedules, ensuring provider calendars are optimized
Prepare daily appointment logs and end-of-day reports
Telephone and Communication Management
Answer multi-line phones promptly and professionally
Route calls to appropriate staff members or take detailed messages
Provide patients with information regarding appointments, policies, or care coordination
Clinical & Administrative Support Duties
Prior Authorizations (PAs)
Complete and track medication and procedure prior authorizations with payers
Follow up on pending authorizations and escalate issues as needed
Communicate PA outcomes to providers and patients
Billing Support
Act as the on-site liaison with our third-party billing company
Help patients understand basic billing questions (copays, deductibles, account balances)
Review insurance issues that arise during check-in or billing inquiries
Credentialing
Maintain credentialing and re-credentialing documentation for all providers
Complete payer applications, CAQH updates, and licensing renewals
Coordinate with credentialing services and insurance companies as needed
Medical Records
Process and fulfill medical records requests according to HIPAA regulations
Scan, file, and organize patient documentation in the EHR
Assist with release of information and chart reviews as necessary
Urine Drug Testing (UDT)
Assist with urine collection in compliance with clinic procedures
Label, document, and handle specimens according to chain-of-custody protocols
Ensure accurate entry of lab orders and coordination with lab services
Qualifications:
High school diploma or equivalent required; associate or bachelor's degree preferred
Minimum 2 years of healthcare administrative/front desk experience required
Familiarity with insurance plans, billing basics, and clinical workflows
Experience with EHR systems (Athena, eClinicalWorks, etc.)
Detail-oriented, organized, and comfortable managing multiple priorities
Knowledge of HIPAA and patient confidentiality standards
Professional and compassionate communication with patients from diverse backgrounds
Ability to work independently and as part of a collaborative team
Preferred Skills:
Experience with prior authorization portals (CoverMyMeds, Availity, etc.)
Basic knowledge of medical coding and terminology
Familiarity with credentialing databases (CAQH, PECOS)
Comfort handling bodily fluid samples (UDT)
Patient Care Coordinator-Woodbury, NY
Patient care coordinator job in Woodbury, MN
Hearing and Tinnitus Center, part of AudioNova 113 Crossways Park Dr. Suite 101 Woodbury, NY 11797 Current pay: $21.00-23.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Care Coordinator-MPDA North Oaks
Patient care coordinator job in Saint Paul, MN
Metropolitan Pediatric Dental Associates - North Oaks
Join Our Team as a Patient Care Coordinator!
We're excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are:
MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
Greet patients and families warmly upon arrival
Check in and check out patients
Provide child-friendly and family-oriented customer service
Answer phone calls and respond to inquiries about services, appointments, and billing
Schedule, reschedule, and confirm appointments (via phone, email, or text)
Manage daily appointment calendar to optimize flow for pediatric patients
Handle emergency or walk-in appointments efficiently
Verify dental insurance eligibility and coverage for pediatric services
Collect and process co-pays and payments
Prepare and submit insurance claims
Follow up on unpaid claims and balances
Explain treatment costs and insurance coverage to parents/guardians
Follow HIPAA regulations and protect patient privacy
Maintain communication with the dental team about patient needs or changes in schedule
Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Saint Paul, MN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. Assists with phones and schedules future appointments and/or procedures. Utilizes strong customer service skills and promotes the philosophy of patient centered care to meet the needs of all visitors/guests. Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurance information and oversees the clinic lobby/patient waiting area. Arranges any accommodation or interpreter services needed for the patient visit. Resolves non-clinical patient issues, provides backup and coverage as needed. Helps coordinate provider schedules and appointments. Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times. This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Qualifications
Previous Surgery Scheduling experience
Epic experience -Preferred not required
Check in/registration training or background.
Previous clerical experience in a medical or customer service setting.
Previous computer entry experience
Typing Skills 35 wpm.
Good communication and customer service skills.
Good prioritization, data entry skills, dependable and team player.
Flexible with assignments and able to perform a wide variety of front desk functions.
Good multi-tasking and critical thinking skills. Outstanding Interpersonal and communication skills.
Additional Information
Are you an experienced Patient Coordinator, Medical Front Desk Administrator, or Medical Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Patient Care Coordinator-MPDA North Oaks
Patient care coordinator job in Saint Paul, MN
Job Description
Metropolitan Pediatric Dental Associates - North Oaks
Join Our Team as a Patient Care Coordinator!
We're excited to welcome a motivated Patient Care Coordinator to our beautiful North Oaks location! This is a fantastic opportunity to make a positive impact in the lives of children every day.
Who We Are:
MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.
Job Responsibilities:
Greet patients and families warmly upon arrival
Check in and check out patients
Provide child-friendly and family-oriented customer service
Answer phone calls and respond to inquiries about services, appointments, and billing
Schedule, reschedule, and confirm appointments (via phone, email, or text)
Manage daily appointment calendar to optimize flow for pediatric patients
Handle emergency or walk-in appointments efficiently
Verify dental insurance eligibility and coverage for pediatric services
Collect and process co-pays and payments
Prepare and submit insurance claims
Follow up on unpaid claims and balances
Explain treatment costs and insurance coverage to parents/guardians
Follow HIPAA regulations and protect patient privacy
Maintain communication with the dental team about patient needs or changes in schedule
Coordinate referrals or specialist appointments as needed.
We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!
MPDA participates in E-Verify.
Patient Care Coordinator
Patient care coordinator job in Minnetonka, MN
Job Description
About SunnyDays Therapy:
The future is bright with SunnyDays Therapy! SunnyDays Therapy is a growing pediatric clinic offering Speech Therapy, Occupational Therapy and Physical Therapy services. We are here to grow minds, bodies, and spirits by providing therapy services that address children holistically and in a nonjudgmental manner. We strive to continually improve our state-of-the-art treatment techniques and to create a practice model that both parents and therapists love. We value honesty and creativity, and we respect the clients, therapists, partners, and community we serve.
Why Join Our Team:
Unique work environment where each team member is valued and supported to do their best work
We promote flexibility and embrace work/life balance
We are expanding fast with many opportunities for professional growth
Our amazing company culture - team members genuinely care about each other and have fun together!
Our clients love us
Our Locations:
We have clinics in Chanhassen, Edina, Maple Grove, Minnetonka, Monticello, St. Michael/Albertville and Waconia. We are hiring for our Minnetonka clinic.
Schedule:
8-hour shift, Monday through Friday. We can be flexible and will work with you to determine a schedule that best meets your needs and the clinic's needs!
Patient Care Coordinator Position Summary:
As a Patient Care Coordinator, you will be the first point of contact for families seeking pediatric therapy services and play a vital role in supporting clients and therapists through efficient, compassionate communication. The majority of your day will focus on phone and text outreach to manage scheduling, fill therapist caseloads, and ensure that every child receives the care they need promptly. You will also handle incoming referral calls, follow-ups, and client inquiries, making sure that families feel supported from their very first interaction with SunnyDays Therapy. This is an ideal role for someone who:
Enjoys connecting with people and creating a welcoming experience.
Finds satisfaction in keeping operations organized and running smoothly.
Thrives in a fast-paced environment where attention to detail matters.
Has a calm, caring phone presence and communicates clearly.
Wants to make a meaningful difference for children and families.
Likes working independently but also enjoys being part of a close-knit, mission-driven team.
Key Responsibilities:
Serve as the primary contact for client scheduling, ensuring therapists' schedules remain full and balanced.
Manage incoming and outgoing calls, texts, and emails related to client scheduling, referrals, and reschedules.
Proactively reach out to families to confirm or reschedule sessions and fill open time slots.
Handle new client inquiries with warmth, professionalism, and efficiency.
Collaborate with therapy and administrative teams to optimize scheduling processes.
Maintain accurate and timely documentation in scheduling and communication systems.
Protect client confidentiality and uphold all HIPAA standards.
Salary and Benefits:
We offer a starting base salary of $18.00 to $20.00 per hour with additional monthly individual and team bonuses and annual performance-based increases. We also offer a competitive benefits package including:
Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Short Term Disability
Retirement Plan
Paid Holidays
PTO
Referral Program
Qualifications:
Excellent phone, text, and verbal communication skills - you love connecting with people!
Strong computer skills, including proficiency with Microsoft Office.
Ability to stay organized, calm, and professional under pressure.
Customer service experience required; experience in healthcare or scheduling preferred.
Sales or customer engagement experience a plus.
Associate degree or higher preferred.
Familiarity with medical terminology preferred.
Physical Requirements:
This job operates in a professional office environment and regularly spends long periods sitting and using office equipment and computers. Tasks are repetitive using hands, fingers, and arms, headphones, speaking clearly and listening actively, occasionally lifting 5-10 pounds.
Visit Our Careers Page to Learn More and Apply: ********************************************
SunnyDays Therapy is an Equal Opportunity Employer.
Patient Care Coordinator
Patient care coordinator job in Minneapolis, MN
Job DescriptionDescription:Patient Care CoordinatorRobbinsdale, MN
Clear Lakes Dental provides exceptional care in preventative, restorative and other dental services in the Twin Cities and Western Wisconsin. Started in 2017, we currently have two office locations - Robbinsdale & East St Paul - with more offices to open during 2023.
What We Are Looking For
Enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full-time Patient Care Coordinator. PCCs will enjoy the excitement of a high quality, fast paced practice. We have a strong team. Best of all, there is NO prior dental office experience needed and we provide 100% fully paid training!
What We Offer
Competitive hourly rate starting at $16.00. Incremental raises based on performance (not time) up to $18.50. Plus, we have a bonus program that is unlimited.
We offer a competitive benefit package that includes:
Health & Dental coverage
Paid Time Off
Paid Holidays
401K
Free snacks
Work/Life Balance. NO WEEKENDS!
Clear Lakes Dental's Commitment to Our Team
We understand growth is important. Therefore, CLD is always looking for talented team members. This may be an entry level position, but this is where it starts! Team Members who learn our systems ADVANCE! CLD is growing quickly and offers individual promotion opportunities for a lasting career for our team members!
Typically, our high performing team members get promoted to the next level within 3-6 months.
Responsibilities
Answer incoming calls
Schedule appointments appropriately
Verify all insurance as needed via online or phone
Contact patients as necessary for follow up appointments
These are the main responsibilities, but there will be other duties as well. All of this is completed in a team environment! CLD team members are patient and organized so that they smoothly sort out potential obstacles in a timely manner, creating a calm environment for the patients, the team and yourself!
Qualifications
Comfortable working with computers
Energetic engaging personality
Can do attitude and willingness to learn
Enjoy working with people
Clear Lakes Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Requirements:
Patient Care Coordinator - Hugo
Patient care coordinator job in Hugo, MN
Park Dental Hugo located in is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Mondays 6:30am - 2:15pm
Tuesdays 1:30pm - 8:15pm
Wednesdays Off
Thursdays 6:30am - 2:15pm
Fridays 6:30am - 2:15pm
Saturdays 7:00am - 2:30pm (approx. 7 per year)
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyPatient Care Coordinator - Radio Drive Oral Surgery
Patient care coordinator job in Woodbury, MN
The Dental Specialists Radio Drive Specialty located in Woodbury, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#TDS
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Monday 6:30am-4:15pm
Tuesday 6:30am-4:15pm
Wednesday 7:00am-12:00pm
Thursday 7:00am-12:00pm
Friday 6:30am-4:15pm
Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Minneapolis, MN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
This position is responsible for creating the first impression of the Hospital's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow.
Qualifications
HS Education - Required
Healthcare and customer service experience - Required
Experience scheduling patient appointments and/or registering patient information with knowledge of insurance in a practice(medical office) management system-High desired
Equivalent combination of education and one year experience- Highly desired
Must be flexible to work various shifts and locations-Required
Good telephone and computer skills-Required
Knowledge of medical terminology preferred-Required
Ability to use appropriate computer applications- Required
Excellent public relations and communicatoins skills - Required
HUC,Clinic Coordinator or Front Desk experience is comparable - Required
Additional Information
Are you an experienced Patient Coordinator, Medical Front Desk Administrator, or Medical Scheduler looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you!
Patient Care Coordinator
Patient care coordinator job in Farmington, MN
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Can Be Flexible, Mon-Thurs
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$17-$20/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
Auto-ApplyPatient Care Coordinator - Ridges
Patient care coordinator job in Burnsville, MN
Park Dental Ridges located in Burnsville, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Hours Options Flexible PT with Benefits or FT with Benefits
PT with benefits option (31 hours):
Monday 6:30-2:15
Tuesday 6:30-2:15
Wednesday 1:30-8:15
Thursday 1:30-8:15
Friday 6:30-4:15 1x per month
FT with benefits option (37 hours):
Monday 6:30-2:15
Tuesday 6:30-2:15
Wednesday 1:30-8:15
Thursday 6:30am-8:15pm (with 1 hour lunch break)
Friday 6:30-4:15 1x per month
FT with benefits option (37.75 hours):
Monday 1:30-8:15
Tuesday 6:30-2:15
Wednesday 6:30-2:15
Thursday 6:30-2:15
Friday 6:30-2:15
FT with benefits option (38.25 hours):
Monday 6:30-2:15
Tuesday 6:30-2:15
Wednesday 6:30-2:15
Thursday 1:30-8:15
Friday 6:30-4:15/8:30-4:15 e/o
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyPatient Care Coordinator - Edina Orthodontics
Patient care coordinator job in Burnsville, MN
The Dental Specialists Edina Orthodontics is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. This role is critical to the success of our patients and practice.
Starting Salary: $23.50 - $26.50 per hour
#TDS
Responsibilities
Preferred Qualifications
- Proficient with Microsoft Office, typing and data entry skills
- Ability to multi-task in a fast-pace work environment
- Professional customer service
- Effective communicator and team player
- Dental insurance knowledge is a plus
Work Schedule
Mondays: 7:30-5:15 rotate between Burnsville/Edina
Tuesday: 7:30-5:15 Edina
Wednedays: 7:30-5:15 Burnsville
Thursdays: 7:30-5:15 Edina
Fridays: 7:45-12 Edina
Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
Auto-Apply