Scheduling Coordinator
Patient care coordinator job in Indianapolis, IN
At Tendercare Home Health, the Scheduling Coordinator plays a vital role as the voice of our patients and employee experience. In this key position for our company, you will ensure that our patients receive the best possible staffing support tailored to their needs while fostering an exceptional experience for both patients and employees. This role is key to our mission of delivering top-quality care, placing you at the forefront of supporting families through challenging situations and coordinating the services they need. Through effective communication via text, email, and phone, you will facilitate seamless care coordination, ensuring clients are appropriately staffed for their care needs. This position is on-site at our Tendercare office in Indianapolis.
Essential Duties:
Communicate clearly, kindly, and effectively as a primary representative of Tendercare Home Health.
Acts as the main point of contact for patients and employees regarding schedules which can include hospitalizations, call-offs, etc.
Build patient schedules that align with the patient's health insurance benefits (will be provided).
Clear alerts in Tendercare's electronic medical records system, CellTrak.
Collaborate with other departments to provide top quality, kind, and compassionate support to Tendercare patients, families, and employees.
Must strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) requirements regarding privacy and security of health information of clients of Tendercare.
Participate in a rotating Sunday on call schedule (8 a.m. Sunday to 8 a.m. Monday). Schedulers will also take turns covering on-call shifts on holidays. One scheduler should not do more than 2 holidays per year.
Performs other duties as assigned.
Required Qualifications:
Excellent verbal and written communication skills.
Must be a strong multitasker with exceptional follow-up skills.
Exceptional interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Associate degree or equivalent experience preferred.
Strong attention to detail within multiple platforms.
Proficient with Microsoft Office Suite or related software.
Experience with medical records systems or similar software is preferred.
Ability to sit at a desk and work on a computer for extended periods (up to 8 hours per day).
Ability to communicate clearly in person and over the phone.
Tendercare Home Health Services has been a family-owned and operated business for the past 30 years. We believe in doing what's right for our patients and we do all we can to take care of our nurses. We're a top workplace and believe that a happy nurse equals a happy patient. We're looking for quality candidates to join our fast-growing company.
Dental Patient Care Coordinator
Patient care coordinator job in Indianapolis, IN
Job Description
Growing office in Carmel, Indiana is seeking a full time reception/ patient care coordinator to join team. Office uses Dentrix. Practice is patient centered, and is seeking someone who can build relationships with patients.
Skills:
Claims/Appeals
Cross-trained (Front/Back Office)
Management Experience
Dentrix
Benefits:
Medical
Dental
401k
PTO
Bonuses
Compensation:
$20-$27/hour
Patient Care Coordinator
Patient care coordinator job in Bedford, IN
Job Description
Patient Care Coordinator
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years' experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
Patient Care Coordinator
Patient care coordinator job in Indianapolis, IN
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 Our patients receive care from a highly qualified, compassionate team of individuals. Someone has to make sure these individuals work together to deliver the best possible care to our patients and their families. That someone is a clinical RN who works hand-in-hand with the nursing unit manager to lead the nurses and patient care staff of their unit. That someone is both compassionate and highly skilled, has strong communication skills, and knows that providing health care in a place that values faith is a special kind of calling. That person is our patient care coordinator.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Professional Development Opportunities
* Faith-based, Mission-focused Organization
* A 16-bed unit provides Care to Critical Care Heart Patients
* Patient ratios are 1:2
* A didactic learning experience in a fast-paced environment
* Works closely with the clinical manager in planning, coordinating and evaluating the activities of the patient care unit.
* Participates as a leader in the customer service program, champion for rounding, service recovery, and is aware of employee and customer satisfaction scores.
* Oversees completion of unit duties during shift, attends unit and shift supervisor meetings and may provide direct patient care dependent upon staffing needs of the unit
QUALIFICATIONS
* A team-oriented RN willing to be flexible and dynamic in meeting patient care needs
* Associate Degree from an accredited program is required, obtain BSN within 3 years of promotion to position
* Licensed as a Registered Nurse (RN) with a valid license to practice in the state or as listed in the Nurse Licensure Compact (NLC)
* 3 years of experience
* 1 year in area of practice or related specialty
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Patient Care Coordinator
Patient care coordinator job in Avon, IN
Avon, Indiana
Are you passionate about creating positive experiences and ready to make a difference in people's lives? We're dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us, and be the welcoming face of our practice!
Why Work with Us?
A culture that values collaboration and growth
A chance to make a genuine impact on patient experiences
Opportunities to be involved in local marketing and community outreach
What You'll Do:
Greet patients warmly, assist with appointments, and support the Hearing Care Professional
Manage schedules, ensure follow-up calls, and track patient appointments
Assist in developing new patient referrals and community partnerships
Maintain organized, accurate clinic documentation for compliance
Handle payment processing, verify eligibility, and keep a welcoming office environment
Who You Are:
Customer-Focused: You excel at creating memorable patient experiences
Team-Oriented: You bring an enthusiastic and positive approach
Self-Motivated: You're organized, proactive, and a quick problem-solver
Experience Required: 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required
Tech-Savvy: Comfortable with MS Office
We're an Equal Opportunity Employer and welcome all applicants.
Auto-ApplyIndy CARES Coordinator - ACS
Patient care coordinator job in Indianapolis, IN
This position is responsible for supporting all aspects of the Indy CARES program and fulfilling the program's mission to empower Indianapolis pet owners to responsibly care for their companion animals by connecting individuals with community resources, education, and support. Incumbent in this position will work collaboratively with all areas within ACS as well as community partners to coordinate entry of animals into the shelter and provide pet owners with services needed to prevent animals from entering the shelter unnecessarily. This position will work directly with the public to coordinate intake of animals and/or provide options for shelter diversion. Shift hours are 10:30AM - 7:00 PM on either Tuesday-Saturday or Sunday-Thursday.
Agency Summary
The purpose and mission of Animal Care Services is advocating animal welfare, adoption, and rescue. The agency does this by protecting and promoting the health, safety, and welfare of pets and livestock in Marion County. The agency is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the constituents of Indianapolis and Marion County.
Equal Employment Opportunity
The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.
Position Responsibilities
Provide support to the Indy CARES Coordinator in all aspects of the program Coordinate the entry of animals to the ACS shelter through effective and timely communication and effectively identifying cases with which the Indy CARES program can assist. Triage customer needs and approve or deny requests based on available resources. Communicate effectively and empathetically with pet owners and partners to schedule appointments, procedures, and transportation and to provide support for affected owners Assist in the planning and implementation of on- and off-site events including, but not limited to, microchip and vaccine clinics. Network and build relationships within the community to expand the reach of the Indy CARES program Assist Indy CARES Coordinator in identifying areas for improvement and help implement necessary changes Represent ACS to outside agencies and organizations ranging from local veterinary clinics, rescue groups, and animal outreach groups Ensure that the needs of the program are met and requests for assistance are addressed appropriately and in a timely manner Maintain databases utilizing Microsoft Office products and other designated systems
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time.
Qualifications
High School Diploma or equivalent. Must be compassionate in all areas of the animal welfare. Must have an ability to remain calm and effective during a crisis event in an emotionally charged environment. Must be comfortable being around and interacting with animals of all sizes and breeds. Must have great communications skills both orally and written and be able to adapt to different tones and messaging to meet the needs of different audiences in different settings. Must have excellent people skills and work well as part of a team. Must have the ability to learn multiple computer programs.
Preferred Job Requirements and Qualifications
Bilingual in Spanish. Ability to identify common animal health conditions, animal behavioral issues, and triage emergencies accordingly.
Patient Service Representative
Patient care coordinator job in Greenwood, IN
Job Details 105-00-Greenwood - Greenwood, IN 105-01-Mooresville - Mooresville, INDescription
Job Title: Patient Service Representative
Reports To: Practice Manager
Join a team that cares for your community - and for you!
At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health.
Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic.
Employee Benefits
Allergy Partners is happy to provide the following benefits for our employees:
Full-Time
401(k)
Health Insurance
Paid Time Off
Paid Holidays
Vision Insurance
Health Savings Account (HSA)
Dental Insurance
Life Insurance
Disability Insurance
Part-Time
401(k)
Paid Time Off
Paid Holidays
COMPENSATION INFORMATION
Actual compensation may vary depending on job-related knowledge, skills, and experience.
Job Summary
With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Key Responsibilities
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
“Closes” the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed.
Other Responsibilities
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines
established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis
drills as required. Helps to monitor patient waiting areas and facilitates proper patient
flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis.
Working Conditions
Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
Qualifications
Qualifications & Experience
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Educational Requirements
• High school diploma required.
Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
Front Desk Coordinator - Indianapolis, IN
Patient care coordinator job in Indianapolis, IN
Job Description
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Schedule: Part time - includes some weekdays and weekends
Pay: $15 - $17/hr
Bonus Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Powered by JazzHR
ELOEfJEKCc
Medical Office Specialist
Patient care coordinator job in Avon, IN
Goodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Medical Office Specialist to facilitate a positive experience for our patients and team. This position is responsible for routine clinical and administrative tasks focused around our interventional pain department to help deliver an outstanding and efficient patient experience in a fast-paced environment. As you learn and grow in the role, you will provide support to two pain management Medical Administrative Assistants and have the opportunity to learn multiple positions - front desk, patient rooming and check out - to become an integral part of our team.
To be successful in this role, you should exhibit exceptional customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding employees in this role are detailed, accurate and efficient while striving to deliver the highest level of patient service. As this role is an essential part of our team, active communication and respectful collaboration with peers is vital to success.
Your training will begin with becoming skilled at working with the front desk, patient rooming and/or check out depending on the needs of the organization. These roles will help pave the way for your transition to the interventional pain department. With growing competency and a positive attitude, there will be opportunities to learn about other positions within our organization - including but not limited to medical records, phone operator, medical administrative assistant, etc.
Job Duties
Front Desk
Opens the office and monitors the organization of the waiting room.
Maintains an orderly and welcoming reception area at all times during normal business hours.
Warmly welcomes all patients, exhibiting excellent customer service skills.
Observes office flow to ensure patients receive prompt care. Notifies patients of change in schedule and updates them as office delays arise.
Verifies insurance and personal information with patient.
Collects co-payments, pre-payments, account balances, etc.
Logs monies collected from patients and notes amount paid on visit slip.
Balances cash receipts daily.
Ensures HIPAA compliance in all aspects of workflow.
Scans patient insurance card(s) at initial visit, verifies information at return visit(s) and updates when any changes occur.
Ensures that required medical information (tests, scans, reports, etc.) are available for each visit, including MRI / CT / X-ray discs.
Connects patient to the Financial Counselor for questions or problems.
Indicates no show, cancels, etc. in computer system.
Other duties as assigned.
Patient Rooming
Ensures efficient patient flow while obtaining vital signs, and verifying complete case information.
Notifies provider of patient appointment/procedure readiness, assisting provider with medical supplies or equipment needs.
Assists provider with patient care when appropriate.
Chart maintenance, compiling and organizing patient chart in chronological orderly manner for patient visit, delivering patient chart/information to patient care areas, filing information into patient record.
Cleans, stocks, and turns over rooms post patient visit.
Monitors supply list and stocking clinical office supplies as needed.
Reviews last visit notes prior to patient visit for orders & instructions needing completion prior to visit, ensuring all items are received.
Prints appointment lists, visit slips, and medical profile sheets.
Verifies completion of HIPAA information, authorization and precertification prior to patient visit by monitoring exception list.
Requests films, labs, etc. from hospital, referring providers, or GCBS offices.
Calls hospital or other facilities to obtain missing testing reports, films, or records including at time of visit if missing.
Other duties as assigned.
Check Out
Answers routine, general & non-clinical patient medical questions.
Works closely with providers for continuity of patient Customer Service.
Verifies visit slip, testing requested, billing info, physician orders are complete and legible.
Schedules follow-up appointments if no other testing or procedures are required.
Streamlines check out of office visits with no testing or procedures ordered.
Collects any remaining monies due at checkout.
Keys payments and charges at time of visit.
Processes miscellaneous charges and payments received at office.
Balances charges/payments and batch daily.
Completes return to work statements as requested.
Other duties as assigned.
Medical Administrative Assistant
Triage Phone Calls
RMD calls; Any available MD calls
Established patient incoming calls
Distribute to appropriate departments (medical records, billing, nurses, etc)
Answer appropriate questions
Non-medical judgment issues
Information read from the patients chart/transcription
Per standard orders of provider based on written protocols
Procedures scheduled with Goodman Campbell Surgery Scheduler per doctors' orders and protocols.
Schedule ancillary vendors, physicians, equipment, and services when indicated. This process will be continuously reviewed and may change in the future.
Complete and document surgery orders and submit to surgical facility
Ensure films are available for surgery per physician preference
Verify that all items are “checked-off” on surgery scheduling screen prior to surgery date
Billing
Collect surgical charges from providers.
Ensure all diagnosis, procedure codes, and operative notes are included.
Send paperwork to the medical coder.
Transcription
Obtain provider signature in timely manner.
Route signed transcription to MR for filing & processing.
Build orders in the EMR
Notify provider of provider non-covered benefits as determined by Referral Coordinator.
Request alternative treatment options from provider.
Notify patient of non-covered benefits and potential changes in treatment plan.
Refer patient to Accounts Receivable Representative to coordinate payment options.
Scheduling all new patient visits as requested
Process provider Mail.
Maintain provider calendar. -
Keep calendars current and inform providers, office, scheduling, etc. of changes.
Notify Central Scheduling of physician template preferences and changes.
Notify Central Scheduling of need to reschedule individual patients or general schedule changes.
Position to cover all patient, physician and facility calls designated to that team of providers during business hours. At least one medical administrative assistant must be available for the Goodman Campbell providers and to take calls at all times during normal business hours.
At least one medical administrative assistant must be available to cover the designated physician team at all times during normal business hours.
Other duties as assigned.
Knowledge, Skills and Abilities Required
Genuine dedication to excellent customer service/
Exceptional attention to detail.
A can-do attitude that does not hesitate to jump in to help others.
Respect for organizational policies, procedures, systems, and objectives.
Alignment with HIPAA regulations.
Ability to drive to efficiency and accuracy in a fast-paced environment
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers and patients.
Ability to work independently.
Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system (NextGen).
Educational and Experience Required
Education :
High school diploma or equivalent
Medical assistant or LPN certification preferred
Preferred Experience:
3-5 years of experience in a physician office or hospital setting
1-3 years of experience in neurosurgery or spine surgery
Physical Demands
Substantial amount of patient interaction requiring standing, bending and stooping.
Moderate to heavy patient volume requiring efficiency and speed.
Occasional moderate lifting.
Able to sit for an extended period of time in focused work.
Auto-ApplyFront Office
Patient care coordinator job in Greenwood, IN
Job Description
We are searching for a hard-working Front Desk Team member who enjoys a fast-paced environment while working alongside an AMAZING team!
Our ideal applicant will have dental office experience greeting, checking in, and checking out patients along with other functions of the front office including collecting payments, scheduling and verifying appointments.
This position is Full-Time, Monday through Friday (no weekends)
Responsibilities:
not to be considered all-inclusive
Greet and receive patients in a friendly and professional manner
Ensure patient data is accurate and current by reviewing it with the patient
Answer phones and direct call traffic in a friendly and professional manner
Verify benefits with the insurance company and notify the patient
Discuss financial and payment arrangements with patients
Schedule appointments
Pull charts and confirm appointments daily
Requirements:
Excellent oral communication skills
Professionalism and service orientation toward patients
Prior experience in a medical and/or dental environment
Ability to work in a fast-paced environment, multi-task, and process information quickly and accurately
Work Location: In-person
About us: Indiana Oral & Maxillofacial Surgery Associates (IOMSA) is one of the largest groups of oral and maxillofacial surgeons in the United States. We strive to make our team environment fun and rewarding while providing excellent patient care to Central Indiana!
We offer:
Competitive pay
A full benefits package including medical, dental, and vision
Paid holidays
PTO
Retirement
Flexible schedules
Powered by ExactHire:189459
School Based Access Representative
Patient care coordinator job in Indianapolis, IN
Job Description
Cummins Behavioral Health Systems, Inc.
is seeking an experienced office professional for a rewarding career as School Based Access Representative to provide services at our office located in Marion County. This hybrid position plays a key role in helping individuals both in-person and virtually. You must reside or be willing to re-locate to Indiana.
Job Summary:
The Access Representative performs essential office functions pertaining to assisting people who are seeking services in accessing the admission process, scheduling services, and answering phones. The hybrid schedule is a minimum of 2 days/week in office in Marion County are required with up to 3 days remote/week. The first 2-3 months will require full-time in-office work for training.
Essential Functions:
1. Greet visitors in a courteous and professional manner ensure that the Visitor Sign-in Policy and Procedures is followed.
2. Answer phones in a courteous, professional manner and transfer call as needed. Routinely check voice mail throughout day and complete needed follow-up.
3. Intakes: Explain new consumer intake process and have consumer complete information on tablet, computer and/or on paper including all required paperwork based on payor source if needed. Get insurance information. Let Virtual Open Access (VOA) know consumer is ready and place in a clean room when directed.
4. Check-in consumers for appointments: tag consumer as arrived, check for flags in the system for information needed from consumer, and collect fees for service and print receipt.
5. Schedule appointments for clinicians, print consumer's future appointments/excuse letters. Reschedule appointments when providers are out of the office or when office is closed.
7. Send, Scan, Log documents into the chart as needed.
8. Support virtual meetings and communication with clients and staff as needed using platforms such as Microsoft Teams and Doxy.me.
Additional Responsibilities: May be assigned other responsibilities as designated by supervisor.
Education and/or Experience:
Experience in medical or behavior health office is desired;
Previous experience with Microsoft Word and Excel;
Previous experience with virtual platforms such as Doxy.me is preferred; and
High School graduate or equivalent preferred.
Bilingual preferred but not required.
Knowledge, Skills & Abilities:
Kind to others: Friendly, welcoming and warm; A desire to help others.
Courteous Communication: Respectful customer service.
Basic Computer Skills: Ability to collect information and document in an electronic health record system
As a proud recipient of Platinum level certification for Mental Health America's Bell Seal for Workplace Mental Health, Cummins Behavioral Health Systems puts mental health at the forefront of employee health and well-being.
Cummins is one of the State's top-rated community behavioral health and addiction providers in Customer Satisfaction as recognized by the Indiana Division of Mental Health and Addiction.
Benefits Include:
Competitive salaries
Comprehensive insurance packages include major medical, vision, dental and prescription drug coverages
Excellent work life balance
Generous paid time starting with 23 days for sick, personal or vacations time
8 paid holidays
Employer matching contributions into your 401K program
Cummins is a qualifying employer for Public Service Loan Forgiveness programs.
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Powered by ExactHire:186599
Lead Dental Front Desk Coordinator (FT)
Patient care coordinator job in Indianapolis, IN
Full-Time Lead Dental Front Desk Coordinator Brad Sammons DDS - Center for Advanced Dentistry is looking for an enthusiastic Full-Time Lead Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the front desk.
The ideal candidate will hold a friendly and professional demeanor, demonstrate excellent communication skills and compassion supporting the patient experience. Works effectively in a team environment. They must be able to communicate well. In fact, must be the best communicator in the practice. The number one responsibility of all employees is patient care and meeting patient needs.
Center for Advanced Dentistry: 8325 S Emerson Ave Suite A, Indianapolis, IN 46237
Office Schedule:
* Monday 8:00 AM - 5:00 PM
* Tuesday 9:00 AM - 5:00 PM
* Wednesday 9:00 AM - 5:00 PM
* Thursday 8:00 AM - 4:00 PM
Bright Direction Dental is proud to offer a comprehensive benefits package designed to support the health and well-being of our employees. Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits.
In addition, all employees-both full-time and part-time-are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match.
We are committed to providing valuable benefits to meet the diverse needs of our team.
Requirements:
Patient Interaction:
* Greet patients and visitors in a friendly and professional manner.
* Schedule appointments and maintain the appointment calendar.
* Answer phone calls and address inquiries or direct them to the appropriate department.
* Verify patient information and insurance details.
Appointment Management:
* Coordinate and schedule appointments based on dentist availability.
* Send appointment reminders to patients and confirm appointments.
* Handle appointment cancellations and rescheduling.
* Ensures re-care is being booked.
* Follows up with patients on unscheduled treatment plans.
Administrative Tasks:
* Maintain accurate patient records and update information as needed.
* Handle patient registration and check-in/check-out processes.
* Process and verify insurance information.
* Collect and record payments for services rendered.
* Oversees and participates in collections of aged receivables.
Team Coordination:
* Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care.
Problem Resolution:
* Address patient concerns and resolve issues related to appointments, billing, or service.
* Collaborate with dental professionals to handle patient complaints effectively.
Qualifications:
* Proven experience in a front desk or administrative role, preferably in a dental office.
* Strong organizational and multitasking abilities.
* Excellent communication and interpersonal skills.
* Knowledge of dental terminology, procedures, and insurance processes.
* Proficient in using dental office software and general office applications.
* High school diploma or equivalent.
Physical Requirements:
* Must be able to lift up to 15-30 pounds at time.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
FT Front Desk Coordinator
Patient care coordinator job in Avon, IN
Job Description
Healthcare Front Desk Coordinator
Full Time | Monday-Friday | Day Shift | Infusion Center-Based
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
1-3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
Patient Care Coordinator
Patient care coordinator job in Avon, IN
Job Description
Avon, Indiana
Are you passionate about creating positive experiences and ready to make a difference in people's lives? We're dedicated to offering exceptional care and fostering a supportive and empowering work culture. Join us, and be the welcoming face of our practice!
Why Work with Us?
A culture that values collaboration and growth
A chance to make a genuine impact on patient experiences
Opportunities to be involved in local marketing and community outreach
What You'll Do:
Greet patients warmly, assist with appointments, and support the Hearing Care Professional
Manage schedules, ensure follow-up calls, and track patient appointments
Assist in developing new patient referrals and community partnerships
Maintain organized, accurate clinic documentation for compliance
Handle payment processing, verify eligibility, and keep a welcoming office environment
Who You Are:
Customer-Focused: You excel at creating memorable patient experiences
Team-Oriented: You bring an enthusiastic and positive approach
Self-Motivated: You're organized, proactive, and a quick problem-solver
Experience Required: 2 years in office administration, sales, or customer service preferred; high school diploma or equivalent required
Tech-Savvy: Comfortable with MS Office
We're an Equal Opportunity Employer and welcome all applicants.
Front Desk Coordinator - Indianapolis, IN
Patient care coordinator job in Indianapolis, IN
Job Description
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Schedule: Part time - includes some weekdays and weekends
Pay: $15 - $17/hr
Bonus Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Powered by JazzHR
G25MuLZE8I
Patient Care Coordinator
Patient care coordinator job in Salem, IN
Patient Care Coordinator
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years' experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
Auto-ApplyPatient Access Rep
Patient care coordinator job in Indianapolis, IN
Franciscan Health Indianapolis Campus 8111 S Emerson Ave Indianapolis, Indiana 46237 The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takespride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
* Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
* Verbally interview patient and/or family in order to obtain registration information.
* Identifies patient liabilities, obtains patients on pre-service payments, counsel's patients on payer financial waivers, and processes co-payments collections.
* Identify co-payment procedures and fiscal procedures related to registration procedures.
* Complete computer and telephone pre-registrations to maintain patient flow.
* Multiple Full-time positions available - Evenings and Midnight shifts
* Must be able to train during the Day shift, then transition to Evenings or Midnights shift
* Must be able to work rotating weekends and holidays
QUALIFICATIONS
* Preferred Associate's Degree
* Required High School Diploma/GED or Required Professional/Vocational/Trade Training
TRAVEL IS REQUIRED:
Never or Rarely
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
Patient Care Coordinator
Patient care coordinator job in Salem, IN
Job Description
Patient Care Coordinator
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
Administrative Support: Perform a range of office tasks efficiently.
Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
Communication: Handle incoming calls and follow up with patients professionally.
Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
Office Environment: Maintain a clean, welcoming workspace.
Qualifications
High School diploma or equivalent required.
Preferred: 2 years' experience in office administration, sales, or customer service.
Proficiency in MS Office.
Flexibility to work varying hours.
Competencies
Strong customer service orientation.
Team player with a positive, enthusiastic attitude.
Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.
Front Desk Coordinator - Avon, IN
Patient care coordinator job in Avon, IN
Job Description
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you.At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Schedule: Part time - includes some weekdays and weekends
Pay: $15 - $17/hr
Bonus Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Powered by JazzHR
9wDQEVAYu6
Patient Access Rep
Patient care coordinator job in Mooresville, IN
Franciscan Health Mooresville Campus 1201 Hadley Rd Mooresville, Indiana 46158 The Revenue Cycle Patient Access Representative II (PAR) performs tasks related to Pre-Registration, Registration, Patient Financial Counseling, and collections of patient liabilities of co-payments. They collect demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
* Enter insurance policy number, group number, address, and telephone numbers.
* Verbally interview patient and/or family in order to obtain registration information.
* Enter patient billing and clinical data.
* Identify co-payment procedures and fiscal procedures related to registration procedures.
* Complete computer and telephone pre-registrations to maintain patient flow.
* Part time position:
* First week of pay period: Wednesday 830a-430p, Thursday 730a-4p, Friday 730a-4p
Second week of pay period: Monday 730a-4p, Wednesday 8a-430p, Friday 730a-4p
QUALIFICATIONS
* Preferred Associate's Degree
* Required High School Diploma/GED
TRAVEL IS REQUIRED:
Never or Rarely
JOB RANGE:
INCENTIVE:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.