Patient Care Coordinator
Patient care coordinator job in Gallatin, TN
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
Patient Services Representative
Patient care coordinator job in Bowling Green, KY
Scheduling appointments, procedures, and/or surgeries
Working with patients, team members, and ancillary services to ensure smooth flow of patient care
Multi-line telephone communications
Electronic documentation
May assist with pre-certifications and authorizations for surgery and procedures.
As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings
Other duties as assigned/needed
Patient Service Representative (PRN)
Patient care coordinator job in Hartford, KY
Job Details OCH MOB/Quick Care - Hartford, KY PRN AnyDescription
The patient service representative (PSR) is responsible for a variety of administrative functions and patient care activities in support of the clinic to include - checking in/out patients, collecting co-pays, verifying insurance, scheduling appointments, and assisting clinical staff to provide support for the efficient delivery of patient care.
Job responsibilities:
Opening and closing the office (working any hours scheduled from 7am-7pm as needed)
Ensure waiting area is always neat
Answering phones and directing to appropriate department/staff
Create patient telephone encounters/actions/messages for other staff
Scheduling appointments
Screen patients for possible contagious illnesses and providing direction if patient should be seen via telemedicine
Scheduling referral appointments such as specialty care, diagnostic testing, PT, etc.
Entering patient demographics in to EMR
Verification of insurance eligibility and benefits
Obtain required forms (registration, health history, third party liability, NPP and consents)
Identify insurance coverages and distinguish between primary, secondary and tertiary
Obtain case in jury information for Workman's Comp and MVA
Check patient in and out
Contact patients that no show or cancel/reschedule report from confirmation calls
Live confirmation calls for upcoming appointments
Obtain and enter referral information
Mark no shows in daily schedules
Scan demographic documents into the patients' chart in EMR
Report daily on no shows and rescheduling trends
Open mail; distribute to appropriate individual/team
Collect co-pays, TOS payments, prepayments and any outstanding balances
Close out and balance cash drawer, complete bank deposit
Balance daily transactions
Run day end review and billing summary
Work front end billing denials
Obtain, log in/out, distribute to appropriate clinical staff and follow up on outstanding incoming forms: disability, FMLA, handicapped permits, etc.
Read and comprehend patient billing to answer general questions
General financial counseling: patient balances, payment options, setup payment plans
Prep daily schedules and identify outstanding balances for upcoming appointments
Have ability to communicate effectively (both verbal and written) with patient, physicians and other teammates
Liaison between patient and clinical staff
Additional tasks as assigned by the Management
Frequently accesses email to stay up to date on new information within the organization and promote a way of communication between staff
Performs all procedures according to established policies and procedures of OCH and adheres to Legal compliance policies and other regulatory issues
Qualifications
Education: High school diploma or GED
Experience: Preferred 1 year
Additional requirements
High school diploma or equivalent
1 year of medical office experience
Customer service skills
Knowledge of medical terminology preferred
Experience with E-Clinical Works a plus
Must be detail oriented
Strong organizational and time management skills
Excellent verbal and written communication skill
Strong sense of discretion and professionalism
Strong multi-tasking skills
Critical thinking skills
Patient Care Coordinator - Results Physiotherapy
Patient care coordinator job in White House, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in White House, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
* A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
* Our Patient Care Coordinators have excellent customer service skills.
* Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
* Greets everyone who enters the clinic in a friendly and welcoming manner.
* Schedules new referrals received by fax or by telephone from patients, physician offices.
* Verifies insurance coverage for patients.
* Collects patient payments.
* Maintains an orderly and organized front office workspace.
* Other duties as assigned.
Fulltime positions include:
* Annual paid Charity Day to give back to a cause meaningful to you
* Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
* 3-week Paid Time Off plus paid holidays
* 401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
* Core responsibilities
* Collect all money due at the time of service
* Convert referrals into evaluations
* Schedule patient visits
* Customer Service
* Create an inviting clinic atmosphere.
* Make all welcome calls
* Monitor and influence arrival rate through creation of a great customer experience
* Practice Management
* Manage schedule efficiently
* Manage document routing
* Manage personal overtime
* Manage non-clinical documentation
* Manage deposits
* Manage caseload, D/C candidate, progress note, and insurance reporting
* Monitor clinic inventory
* Training
* o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
* Complete quarterly compliance training.
Qualifications:
* High School Diploma or equivalent
* Communication skills - must be able to relate well to Business Office and Field leadership
* Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
* As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
* This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
* This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
* This position is subject to sedentary work.
* Constantly sits, with ability to interchange with standing as needed.
* Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
* Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
* Constantly uses repetitive motions to type.
* Must be able to constantly view computer screen (near acuity) and read items on screen.
* Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
* Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
* Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Patient Care Representative
Patient care coordinator job in Goodlettsville, TN
Job Details Smyrna, TNDescription Job description
Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work in our Smyrna office, with occasional travel possible for training purposes. Mileage reimbursement is offered for additional travel.
The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must!
Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off.
Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours.
Work Location: In person; onsite in Smyrna, TN
Job Type: Full-time
Pay: From $18.00 per hour
Qualifications
Essential Skills and Abilities:
Excellent customer service and communication skills.
Empathetic personality with concern and respect for patient's needs.
Strong data entry skills.
Ability to multitask with accuracy and attention to detail.
Ability to work as a team member.
Experience (preferred):
Medical office/receptionist
Computer skills
Loden Vision Centers requires pre-employment background check and drug screening.
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required)
Able to travel between locations (Rivergate/Nashville, Gallatin, and Green Hills) as needed
Pharmacy Technician/Patient Care Coordinator
Patient care coordinator job in Beaver Dam, KY
Job Description
Do you have what it takes to be a Care Coordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered
yes
to these questions, please read on...
Rice's Pharmacy is looking for a Care Coordinator to help serve our patients.
Responsibilities include:
Being the primary point of contact for our patients
Being a source of kindness for all patients
Constantly smiling
Supporting the Pharmacy staff in communicating prescription information
Building relationships with our patients
Focus attention on our patients
Point of Sale operations
Cash drawer management
Preferred Requirements and Skills:
Excellent relational skills
Ability to chat with people of all ages
Ability to serve all types of people
Enthusiasm for developing relationships with people
Excellent verbal communication skills
Ability to handle issues and complaints with care, concern and grace
Organized and detailed oriented
Background in customer service
A few things about us:
Team environment that works well together
Serve a small community with extreme love
50 years of serving Ohio County, KY
We work really hard and love what we do
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Family referral Coordinator
Patient care coordinator job in Bowling Green, KY
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes.
You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals.
This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful.
This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area.
You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services.
Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family.
You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity.
In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity.
Role duties:
• Call families who receive an above healthy weight NCMP letter
• Discuss how they feel about receiving the letter
• Have sensitive and perhaps tough conversations with parents regarding their child's weight
• Discuss the support available in the local community and talk through the services we provide
• If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families
• Update system with communications with families
• Manage family profiles on the CRM
• Manage the NCMP data
• Understand the community support available for families
• Support the delivery team on asset mapping of local services
• Meet with local partners and stakeholders to update on our services
• Any other requirements for the business.
Community Outreach and Stakeholder Collaboration
Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration.
Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families.
Qualifications and Experience
• Experience working with families in a supportive or educational capacity
• Experience of working in a public health environment
• Experience of working in a customer facing role
• Experience and competence in using a data management system
• Experience of using IT systems
• Experience of inputting and processing data
• Experience of managing customer concerns or issues
• Experience of working remotely
• Experience in communicating information with other teams
• An understanding of the stages of behaviour change
Individual competencies
• A personable, non-judgmental and sensitive approach to communicating with the public
• IT literate especially excellent working knowledge of Microsoft Office
• Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team
• Fluent and clear in English speaking
• Active listening skills
• Excellent data processing and data management system skills
• Confident, self motivated, passionate, flexible and adaptable
• Good attention to detail
• Able to respond positively to new situations
• Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information.
• Ability to reflect and appraise own performance and that of others.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
12,500.00
Maximum Salary
£
14,000.00
Front Desk Coordinator - Hendersonville, TN
Patient care coordinator job in Hendersonville, TN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyPatient Coordinator
Patient care coordinator job in Goodlettsville, TN
Patient Coordinator - Dream Dental
Goodlettsville, Tennessee
Dream Dental is growing, and we're looking for a friendly, organized, and detail-oriented Patient Coordinator to join our team! We are a well-established, fast-paced practice with a large, loyal patient base, and we pride ourselves on delivering an exceptional patient experience every day.
What We Offer:
4-day rotating work week with 3 day weekends each week
1 Saturday per month
Full comprehensive benefits package
Supportive, team-focused culture
Modern office using Open Dental
Stable schedule with an excellent patient flow
What We're Looking For:
Minimum 1 year of dental office experience required
Strong communication and customer-service skills
Ability to multitask in a busy environment
Experience with scheduling, insurance verification, treatment planning, or check-in/check-out is a plus
Reliability and professionalism are a must
Key Responsibilities:
Greet and check in patients with a positive, welcoming attitude
Manage appointment scheduling and patient flow
Verify insurance and assist with financial discussions
Support the front office team to ensure an efficient and smooth day
Represent Dream Dental with warmth, accuracy, and professionalism
If you're a motivated and patient-focused individual who loves working in a collaborative environment, we'd love to meet you!
Apply today and grow your career with Dream Dental in Goodlettsville!
#indeedwavedp
Requirements
Education and Training
High School Diploma or equivalent.
Minimum one-year related experience and/or training; or equivalent of combination of education and experience.
FLSA Status: Hourly
Reports to: Operations Manager.
Patient Coordinator
Patient care coordinator job in Goodlettsville, TN
JOB TITLE: Patient Coordinator
FLSA STATUS: Non-Exempt
REPORTS TO: Practice Manager
We are looking for a Patient Coordinator to join our team! We are an energetic dental office with a passion for excellent customer service and patient care. We are looking for someone with outstanding phone skills who is proactive, organized, and brings a friendly and positive attitude to our team. Our practice is committed to our patient's dental health!If you are looking for a team-oriented environment, please send us your resume.
Key Responsibilities:
Provide a calm and welcoming environment while greeting patients as they arrive.
Answer phones while utilizing excellent verbal skills, conveying the practice's philosophy statement.
Obtain and verify patient insurance information and eligibility.
Review and present treatment plans, timelines, and financial arrangements.
Schedule appointments while adhering to the guidelines laid out in ideal schedule templates.
Maintain a productive schedule and fill late cancellations with quick-call patients.
Checkout patients, collect payments, and schedule next appointments.
Maintain all computer records to the highest standard.
Coordinate with other offices who share in the care of our patients, making sure referrals and correspondence are received and followed-up on.
Assist in maintaining the reception area and front office in a neat, orderly, and welcoming condition.
Requirements (Education/Certifications):
1+ Years of experience in a dental office setting
Excellent written and verbal communication skills and attention to detail.
Proficiency in keyboarding and navigating computer programs.
High attention to detail with excellent problem solving and multitasking skills.
Ability to thrive in a team environment.
Experience with Denticon Software (Preferred).
Benefits:
Medical, Dental, Vison, Life insurance, Short & Long Term Disability
Paid Time Off and Holidays
401K
Strong culture of patient care and experience
Front Office Receptionist
Patient care coordinator job in Goodlettsville, TN
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!
Job Summary:
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (EMR).
Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
Prepares necessary patient paperwork prior to patient's appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment.
Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR).
Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures, and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner.
Other duties as assigned by Practice Manager or Area Practice Manager.
Requirements
High School Diploma required; Associates Degree preferred
1 year customer service experience in health care office preferred
Benefits
Benefits of joining Qualderm Partners:
Competitive Pay - Attractive compensation to reward your hard work
Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans
Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges
Exclusive Employee Discounts - Save on products and services with special discounts just for you
Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
Auto-ApplyPatient Service Coordinator
Patient care coordinator job in Hendersonville, TN
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
VIP MS - Hendersonville
Job Summary:
The Patient Service Specialist is responsible for working directly with patients and their families to discuss any questions, complaints, comments, or suggestions. In addition, he/she advocates for patient in resolution of concerns and complaints.
.
KEY RESPONSIBILITIES TECHNICAL CAPABILITIES
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
* Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers.
Core Capabilities :
Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
2 years
Education:
High School Diploma or GED
Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.
Auto-ApplyBilingual Patient Services Representative
Patient care coordinator job in Westmoreland, TN
Description - Bilingual Patient Services Representative
Original Board Approval Date
08/2013
Reports to
Revenue Cycle Manager
Division
Medical
Exempt/Non-Exempt Status
Non-Exempt
Security Roles
Patient Services Representative
JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish.
PRIMARY DUTIES AND RESPONSIBILITIES:
Welcomes patients and visitors by greeting them in person or on the telephone
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
Verifies insurance eligibility before patients arrive.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval.
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Maintains home health orders for Chief Medical Officer to sign when he is in the office.
INTERMITTENT DUTIES:
Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team.
OFF-SITE WORK:
Off-site work is required occasionally. Examples include off-site training and health fairs.
This position does have the occasional option to work off-site with the supervisors' approval.
SKILLS/QUALIFICATIONS:
High School Diploma or equivalent required
Basic CPR (BCLS) Certification
Two years experience working in a related healthcare field
Bilingual in English and Spanish is required
Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving.
Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment.
Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public.
PERSONAL ATTRIBUTES:
Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes:
Trustworthiness,
respectful,
possess cultural awareness and sensitivity,
be flexible, and
demonstrate sound work ethics.
WORKING CONDITIONS:
Works in a well-lighted, climate-controlled building.
May be exposed to body fluids.
Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed.
This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)
HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.
Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.
Auto-ApplyPATIENT SERVICE REPRESENTATIVE
Patient care coordinator job in Hendersonville, TN
Patient Service Representative (PSR) - Float Full-Time Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a Patient Service Representative (PSR) to join our team. About Us Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists.
Core Focus
We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health!
About the Role
As a Patient Service Representative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey.
Responsibilities
* Greet patients and provide excellent customer service at check-in and check-out
* Collect and record accurate demographic and insurance information
* Process insurance verifications, pre-authorizations, and referrals
* Schedule patient appointments and follow-up visits
* Collect patient responsibility payments, including copays, coinsurance, and prior balances
* Answer phones and respond to patient inquiries in a professional manner
* Support providers and staff with administrative needs for smooth clinic operations
Qualifications
* 1+ year of experience in healthcare administration (required)
* College degree preferred
* Strong customer service and communication skills
* Knowledge of medical practice procedures, terminology, and EMR systems (preferred)
* Familiarity with insurance verification and pre-authorization procedures (preferred)
* Team-oriented mindset with attention to detail
Benefits
* Medical, Dental, and Vision Insurance
* Health Savings Account (HSA)
* Paid Time Off (PTO)
Apply today and join a team where your role truly makes an impact!
Staff Scheduling Coordinator Mid-Shift
Patient care coordinator job in Hendersonville, TN
SCHEDULE: + (4) 10 hour shifts with rotating weekends + 4 weekend shifts per month required + Work Hours: 1030am-9pm + Additional work shift available: 430am-230pm Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Staffing CoordinatorParallon
**Benefits**
Parallon offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (**********************************************************************
**_Note: Eligibility for benefits may vary by location._**
**Job Summary and Qualifications**
The Centralized Scheduler is responsible for managing and coordinating staff schedules across multiple departments to ensure optimal staffing coverage. The Centralized Scheduler requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment. The Centralized Scheduler will be responsible for collaborating with leadership, frontline colleagues, and other key stakeholders to balance staffing needs, maintain compliance with scheduling policies, and support quality patient care through optimal staffing levels.
In this role you will:
+ Develop and maintain staff schedules based on workforce needs, employee preferences, and organizational policies. Collaborates with RN House Supervisors, Department Directors, and CSO to assess staffing needs.
+ Collaborates with local, market, division, and corporate leaders to optimize scheduling practices and minimize avoidable premium pay.
+ Identifies gaps in coverage and proactively adjusts schedules to meet operational requirements.
+ Coordinates the confirmation process for shifts, ensuring timely and accurate communication with HWS personnel and agencies. Prioritizes HWS shifts over outside vendor candidates to reduce costs.
+ Monitors and analyzes staffing levels to ensure adherence to productivity and labor guidelines.
+ Serves as the primary point of contact for scheduling inquiries, shift changes, and staffing adjustments.
+ Utilizes scheduling software to input, update, and track staffing information accurately.
+ Ensures adherence to labor laws, union agreements (if applicable), and internal scheduling guidelines.
+ Addresses scheduling conflicts, call-offs, and last-minute changes while minimizing disruptions to operations.
+ Anticipates and provides resolution to staffing issues based on customer needs and expectations
+ Partners with PI Labor and Nursing Leaders to follow standardized staffing grids
+ Generates reports on staffing levels, overtime, and scheduling trends to support data-driven decision-making.
+ Provides education to staff regarding scheduling processes, system use, and policies; conducts unit rounding to gather feedback, assess staffing needs, and strengthen communication with clinical teams.
Qualifications that you will need:
+ High School Diploma, GED, or equivalent
+ 2+ years' experience in healthcare
+ 1+ years' experience in staffing, scheduling or placement.
+ Experience with Microsoft Office Applications
+ Timpani experience preferred
"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you find this opportunity compelling, we encourage you to apply for our Staffing Coordinator opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. **We are interviewing - apply today!**
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Bilingual Patient Services Representative
Patient care coordinator job in Westmoreland, TN
Description - Bilingual Patient Services Representative
Original Board Approval Date
08/2013
Reports to
Revenue Cycle Manager
Division
Medical
Exempt/Non-Exempt Status
Non-Exempt
Security Roles
Patient Services Representative
JOB SUMMARY: Serves patients by greeting and helping them, scheduling appointments, maintaining records and accounts. Must be bilingual in English and Spanish.
PRIMARY DUTIES AND RESPONSIBILITIES:
Welcomes patients and visitors by greeting them in person or on the telephone
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area.
Verifies insurance eligibility before patients arrive.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients with provider approval.
Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Maintains home health orders for Chief Medical Officer to sign when he is in the office.
INTERMITTENT DUTIES:
Performs other duties that may be assigned by the Revenue Cycle Manager or other member of the administration team.
OFF-SITE WORK:
Off-site work is required occasionally. Examples include off-site training and health fairs.
This position does have the occasional option to work off-site with the supervisors' approval.
SKILLS/QUALIFICATIONS:
High School Diploma or equivalent required
Basic CPR (BCLS) Certification
Two years experience working in a related healthcare field
Bilingual in English and Spanish is required
Problem Solving: Frequent problems arise in this position that are outside established policies or bodies of knowledge calling for high-level skills in problem solving.
Decision Making: Frequent situations arise in this position, calling for careful and analytical judgment.
Interpersonal: Must interact with employees, Board of Directors, governmental officials, and the public.
PERSONAL ATTRIBUTES:
Must maintain confidentiality and uphold HOPE's values in performing the duties of the Security Guard; also demonstrate the following personal attributes:
Trustworthiness,
respectful,
possess cultural awareness and sensitivity,
be flexible, and
demonstrate sound work ethics.
WORKING CONDITIONS:
Works in a well-lighted, climate-controlled building.
May be exposed to body fluids.
Note: This is intended to convey information essential to understanding the scope of the Patient Services Representative position. It is not intended to be an exhaustive list of qualifications, duties, or responsibilities, as other duties may be assigned as needed.
This job description follows the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA) (May 1995)
HOPE Family Health Services is an equal opportunity employer who complies with applicable State and Federal civil rights laws and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran or disability status.
Many positions at HOPE Family Health Services are funded in-part or in-whole by State or Federal Department of Health and Human Services funding and as such, our organization cannot employ individuals with certain criminal backgrounds or who are on State or Federal exclusion or debarment lists.
Auto-ApplyPatient Services Representative - Women's Health
Patient care coordinator job in Hendersonville, TN
Patient Services Representative Schedule: This is a full-time position. Monday through Friday from 8am to 5pm. Your experience matters Highpoint Health-Sumner with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Services Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Patient Services Representative who excels in this role:
* Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).
* Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.
* Collects and posts co-pays, deductibles, and past due patient balances at the time of service.
* Processes all insurance referrals and/or pre-certifications.
* Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patient care.
* Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office.
* Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
* Greets visitors and communicates with patients and providers.
* Checks patients in and completes the intake process to include insurance verification and updating demographic information.
* Organizes and sets up appointments for some of the providers as needed.
* Follows up on special function needs.
* Performs electronic chart pre-load process. Also scans documents to the patient electronic chart.
* Performs administrative or clerical duties as assigned, including filing, reception, scheduling, and data entry.
* Performs other duties as assigned
Why join us
We believe that investing in our employees is the first step to providing excellent patient
care. In addition to your base compensation, this position also offers:
* Comprehensive Benefits: Multiple levels of medical, dental and vision coverage -
with medical plans starting at just $10 per pay period - tailored benefit options for
part-time and PRN employees, and more.
* Financial Protection & PTO: Life, accident, critical illness, hospital indemnity
insurance, short- and long-term disability, paid family leave and paid time off.
* Financial & Career Growth: Higher education and certification tuition assistance,
loan assistance and 401(k) retirement package and company match.
* Employee Well-being: Mental, physical, and financial wellness programs (free gym
memberships, virtual care appointments, mental health services and discount
programs).
* Professional Development: Ongoing learning and career advancement
opportunities.
What we're looking for
The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include:
* High school diploma or the equivalent is required.
* Two years of medical office experience is preferred.
* Experience working with medical records is preferred.
EEOC Statement
"Highpoint Health-Sumner with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health-Sumner with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
Front Desk - Weekends
Patient care coordinator job in Hendersonville, TN
Benefits:
Employee discounts
Flexible schedule
Training & development
Compensation: · Hourly base rate plus commission on every check· Two paychecks per month OR access your earnings daily with DailyPay· Annual performance reviews with potential pay increases
Professional Development:
· No fitness certification required!· Access to discounted safety, personal training, group exercise (and more!) certification programs· Ongoing 1:1 mentorship and development with club management
Additional Benefits:
· FREE gym membership· Retail and concessions employee discount· Teladoc (available for part time too!)· Verizon Wireless phone discount
Day In The Life…
· Shift starts with meeting the manager on duty to review the day's assignments· Assist guests with new memberships and members with checking in/questions· Complete gym tours and daily outreach · 30-minute lunch break and/or other breaks are included· Opportunity to participate in free workout
Requirements:
· No degree or certification needed. We've got you covered with our training.· We're looking for individuals who can genuinely connect/communicate with and motivate others.
Gold's Gym Tennessee - Overview
Since 1965, no gym has been responsible for more life-changing transformations and fitness achievements than Gold's Gym. Every kind of person comes to our gyms, and every kind of person can transform their life.
Gold's Gym Tennessee is a franchise, starting in 2010, that spans from Knoxville to Memphis with 16 locations in total… and counting!
As Gold's Gym employees, we build a team that trusts and depends on each other. We strive for teamwork where employees know their value and have every opportunity for advancement/professional development. Come be a part of this success story!
Gold's Gym Tennessee - Vision and Mission
Gold's Gym will continue to increase its presence throughout Tennessee as the first choice for fitness by inviting all within our communities to join our facilities. We will help guests and members achieve their personal fitness goals by offering affordable prices and engaging with our superior service and sanitation.
Gold's Gym Tennessee - Values
· Integrity· Passion· Great Place to Work
Gold's Gym Tennessee takes pride in optimizing the company culture. Every employee will gain valuable support and knowledge from seasoned industry professionals. Rewards for outstanding performance can range from gift cards to Gold's Gym swag. Work/life balance is more important now than ever before. Take advantage of the paid time off on your birthday or your child's birthday! Reap the benefits from our robust Employee Assistance Program (EAP) that can aid in financial health, mental health, and more! Join in company events like holiday parties, lunches, and group training.
Hiring Steps:
· 24-48 hours from now: Phone Call· 48 hours-5 days from now: Interview· 24-48 hours following interview: Offer letter and onboarding
We believe in hiring transparency.
· All applicants will receive an automated confirmation upon submission. Messages sent regarding interviews and offers are sent by a real human being. Compensation: $10.00 - $14.00 per hour
What started out in 1965 as a small gym in Venice Beach, California has since become the most well-known and traditional fitness company in the world - - Gold's Gym. Over the last 55 years, Gold's Gym has developed into a global brand with over 600 locations spanning 6 continents. Bodybuilding greats such as Arnold Schwarzenegger, Lou Ferrigno and Franco Columbu worked out at the original Gold's Gym, which went on to become the most legendary gym in the world. In the fitness industry, the brand enjoys cult status and universal appeal with 96% aided brand awareness.
We attribute much of our success to our company culture. We're down-to-earth, reliable, and entrepreneurial - - but also enthusiastic, collaborative, and creative.
If this feels like you, we can't wait to get your application!
Auto-ApplyPatient Coordinator- Glasgow
Patient care coordinator job in Glasgow, KY
EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
Company: McPeak Vision
Job Title: Patient Coordinator
Department: Ophthalmology
Reports To: Clinic Supervisor
Location: This position is located in Glasgow, KY
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Auto-ApplyPharmacy Technician/Patient Care Coordinator
Patient care coordinator job in Beaver Dam, KY
Do you have what it takes to be a Care Coordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered
yes
to these questions, please read on...
Rice's Pharmacy is looking for a Care Coordinator to help serve our patients.
Responsibilities include:
Being the primary point of contact for our patients
Being a source of kindness for all patients
Constantly smiling
Supporting the Pharmacy staff in communicating prescription information
Building relationships with our patients
Focus attention on our patients
Point of Sale operations
Cash drawer management
Preferred Requirements and Skills:
Excellent relational skills
Ability to chat with people of all ages
Ability to serve all types of people
Enthusiasm for developing relationships with people
Excellent verbal communication skills
Ability to handle issues and complaints with care, concern and grace
Organized and detailed oriented
Background in customer service
A few things about us:
Team environment that works well together
Serve a small community with extreme love
50 years of serving Ohio County, KY
We work really hard and love what we do
Auto-Apply