Patient care coordinator jobs in Bowling Green, KY - 40 jobs
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Patient Care Coordinator
Front Desk Coordinator
Patient Service Representative
Patient Coordinator
Patient Care Representative
Patient Access Representative
Scheduling Coordinator
Ambulatory Care Coordinator
Foster Care Coordinator
Bellewood & Brooklawn 4.0
Patient care coordinator job in Bowling Green, KY
Summary of Job: To recruit, train, certify and maintain foster/adoptive families. To ensure timely re-assessment of each family. To provide on-going training to all families. To raise awareness of the need for foster families and to advocate for foster families.
Essential Duties and Responsibilities:
Recruit families that are appropriate to the needs of the region.
Manage outreach budget and control outreach expenses.
Certify families according to all state required mandates.
Coordinate and maintain all agency and state required records.
Maintain on-going communication and support to foster families.
Ensure all families are within compliance on all required trainings.
Develop and maintain foster component electronic medical record.
Regular and Reliable attendance is required.
Completes corrective action of foster homes.
Back up on call responsibilities for foster home crisis/emergencies.
Key Performance Standards
Support families in a way that promotes retention and generates referrals.
Ensure Home Studies are written accurately and professionally.
Continually evaluate families for quality of care provided to children.
Develop community relationships to help support the program.
Audit foster home files to ensure compliance with regulatory requirements, including required training hours.
Identify target audiences and develop effective outreach strategies.
Generate and develop leads for future outreach opportunities.
Develop and execute a plan to educate the community and related organizations about the agency's services.
Requirements
Job Qualifications: Bachelor's Degree required (Social Work, Psychology, or related field preferred) Ideal candidates have experience with public speaking, training, teaching, and/or outreach/public relations.
$30k-38k yearly est. 20d ago
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Patient Care Coordinator I - 171
Keplr Vision
Patient care coordinator job in Bowling Green, KY
Receptionist - Precision Eye Care Professionals General & Responsibilities This is an entry-level position for anyone interested in starting a career in the Healthcare/Optical industry. We are looking for someone who is ready to learn new skills and work with a team of healthcare professionals. This is a customer-facing position that provides the highest-quality client service and patientcare at the practice. Primary responsibilities include:
Speaking with patients on the phone
Scheduling appointments
Greeting patientsPatient check in and out
A variety of front desk administrative duties
Experience & Skills
Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have:
Excellent time management skills
Attention to detail
Efficiency at multi-tasking
Proficiency with computers and basic systems
The ability to interact with patients in a professional and friendly manner
Benefits and Other Information
Medical, vision, and dental insurance
PTO is available to use after 3 months
401 K matched at 4%
HSA and FSA, life insurance, family leave, and more
Training and certification, opportunities for advancement
Access to a network of over 250 Optometry offices across the United States
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Schedule: Monday-Friday only Status: Part-time (PT)
Exemption: Non-exempt
Department: Business Office
$23k-36k yearly est. 19d ago
Patient Care Coordinator
AEG 4.6
Patient care coordinator job in Hendersonville, TN
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$38k-49k yearly est. 1d ago
Patient Services Representative
Graves Gilbert Clinic 3.6
Patient care coordinator job in Bowling Green, KY
Scheduling appointments, procedures, and/or surgeries
Working with patients, team members, and ancillary services to ensure smooth flow of patientcare
Multi-line telephone communications
Electronic documentation
May assist with pre-certifications and authorizations for surgery and procedures.
As expected with all healthcare positions, must adhere to HIPAA/OSHA/BLOODBORNE PATHOGEN regulations and maintain associated workplace trainings
Other duties as assigned/needed
$32k-37k yearly est. 60d+ ago
Patient Care Coordinator (30+ hours weekly with benefits)
North Lake Physical Therapy
Patient care coordinator job in Goodlettsville, TN
Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.
We are committed to:
Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
Supporting clinicians with comprehensive mentorship and professional development opportunities
Our Mission:
At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.
Job Description
The expected work schedule (30- 39 hours weekly). This is a benefits-eligible position.
The PatientCareCoordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patientcare. As the first point of contact for our patients & customers, the PatientCareCoordinator is, quite literally, the voice & face of STAR!
Candidate should possess the ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The PatientCareCoordinator also maintains an orderly condition of treatment, reception, and storage areas.
The expected work schedule (30- 39 hours weekly). This is a benefits-eligible position.
Qualifications
1. Education -- High School Diploma or equivalent.
2. Experience -- 1+ years medical office receptionist experience required.
3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
4. Understanding of Medical Insurance Verification & Authorization
5. Excellent Communication skills both verbal & written.
Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.
Additional Information
Benefits Package includes:
Bonus Rewards Program
Medical, Dental, Vision and Basic Life/AD&D Insurance
Flexible Spending Accounts
Health Savings Accounts
Generous Paid Time Off
6 paid holidays
401(k) matching
Supplemental Life, Short- & Long-Term Disability Insurance
Health & Wellness Program
Gym Membership Discounts
Employee Assistance Program
Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog
$23k-34k yearly est. 2d ago
Patient Services Representative
The Advent School 3.8
Patient care coordinator job in Hendersonville, TN
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Hendersonville, TN (ability to assist at other nearby clinics as needed)
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey. Be a part of our new Hendersonville clinic opening in early April!
What You'll Do:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system
Coordinate and order sleep study devices and upload reports into the system
Review upcoming schedules to confirm insurance and patient documentation are complete
Schedule appointments and manage patient flow for a smooth clinic experience
Answer incoming calls and provide overflow support to the call center as needed
Open and close the clinic following established protocols
Ensure proper documentation, process payments, and support daily clinic operations
Order medical supplies and pharmaceuticals as needed
Room patients
Safety and sanitation of clinic
What You Bring:
Previous experience in a medical or healthcare setting preferred
Strong time management skills and the ability to multitask effectively
Experience working with performance-based goals or metrics
A customer-first mindset and excellent communication skills
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Valid driver license
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours-no nights or weekends
A culture that values solutions and encourages growth
Schedule: Mondays 8:30am-4:30pm, Tuesdays 8:30am-5:30pm, Wednesdays 8:30am-4:30pm, Thursdays 8:30am-5:30pm, Fridays 8:30am-2:30pm
This is a full-time, 32-40 hr flex position
Explore more at: ADVENT Careers Website
Salary Description $15.58-$19.48
$30k-35k yearly est. 4d ago
Patient Care Coordinator
Star Physical Therapy 3.6
Patient care coordinator job in Springfield, TN
Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.
We are committed to:
Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
Supporting clinicians with comprehensive mentorship and professional development opportunities
Our Mission:
At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.
Job Description
The PatientCareCoordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patientcare. As the first point of contact for our patients & customers, the PatientCareCoordinator is, quite literally, the voice & face of STAR!
Candidate should possess ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The PatientCareCoordinator also maintains an orderly condition of treatment, reception, and storage areas.
Qualifications
1. Education -- High School Diploma or equivalent.
2. Experience -- 1+ years medical office receptionist experience required.
3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
4. Understanding of Medical Insurance Verification & Authorization
5. Excellent Communication skills both verbal & written.
Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.
Additional Information
Benefits Package includes:
Bonus Rewards Program
Medical, Dental, Vision and Basic Life/AD&D Insurance
Flexible Spending Accounts
Health Savings Accounts
Generous Paid Time Off
6 paid holidays
401(k) matching
Supplemental Life, Short- & Long-Term Disability Insurance
Health & Wellness Program
Gym Membership Discounts
Employee Assistance Program
Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog
$23k-30k yearly est. 18d ago
Patient Care Representative
Loden Vision Centers
Patient care coordinator job in Goodlettsville, TN
Loden Vision Centers is looking for a PatientCare Representative to join our Front Desk team and work primarily out of our Goodlettsville office.
The PatientCare Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must!
Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off.
Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours.
Pay: Starting from $17 an hour
Qualifications
Essential Skills and Abilities:
Excellent customer service and communication skills.
Empathetic personality with concern and respect for patient's needs.
Strong data entry skills.
Ability to multitask with accuracy and attention to detail.
Ability to work as a team member.
Experience (preferred):
Medical office/receptionist
Computer skills
Loden Vision Centers requires pre-employment background check and drug screening.
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required)
Able to travel between locations (Rivergate/Nashville, Gallatin, and Green Hills) as needed
$17 hourly 3d ago
Pharmacy Technician/Patient Care Coordinator
Rice's Pharmacy
Patient care coordinator job in Beaver Dam, KY
Job Description
Do you have what it takes to be a CareCoordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered
yes
to these questions, please read on...
Rice's Pharmacy is looking for a CareCoordinator to help serve our patients.
Responsibilities include:
Being the primary point of contact for our patients
Being a source of kindness for all patients
Constantly smiling
Supporting the Pharmacy staff in communicating prescription information
Building relationships with our patients
Focus attention on our patients
Point of Sale operations
Cash drawer management
Preferred Requirements and Skills:
Excellent relational skills
Ability to chat with people of all ages
Ability to serve all types of people
Enthusiasm for developing relationships with people
Excellent verbal communication skills
Ability to handle issues and complaints with care, concern and grace
Organized and detailed oriented
Background in customer service
A few things about us:
Team environment that works well together
Serve a small community with extreme love
50 years of serving Ohio County, KY
We work really hard and love what we do
Powered by JazzHR
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$24k-36k yearly est. 5d ago
Therapy Patient Access Representative
Tennessee Orthopaedic Alliance 4.1
Patient care coordinator job in Hendersonville, TN
Full-time Description
The TOA Therapy Patient Access Representative is our patients' biggest advocate. This role provides patients with top notch customer service and understands TOA physicians, locations, and services inside and out to ensure our patients are getting connected to the best care possible for each unique situation.
Receive and manage therapy orders via the Nextgen “Task Basket”.
Contact patients to schedule therapy appointments.
Answer inbound calls from new and existing patients
Review in Nextgen and confirm patient demographics and insurance information
Dissect pertinent details such as patient address, availability, to find the most convenient and effective appointment for the patient
Schedule patient appointments through NextGen
Use critical thinking and your expertise within TOA guidelines to arrive at solutions for patients- even if that means finding a creative resolution
Maneuver between multiple screens and multiple systems when documenting information and searching for therapist availability
Review online appointment requests and schedule those appointments
Handle inbound referrals for your designated physician(s)
Reschedule cancellations
Respond effectively to time sensitive email communication
Other duties as assigned
Requirements
You have the drive to provide excellent customer service and execute that on a daily basis
It comes natural for you to maintain a professional and empathetic tone while conducting phone calls - even when call volumes are high and you're multi-tasking
You enjoy corresponding over the phone
You're very organized and pay close attention to detail
Working with computers comes easy to you- you know the basics of
Microsoft programs such as excel, word, and office
You enjoy being a part of a team that works collaboratively to achieve goals
You successfully work across boundaries, including other TOA roles and clinics
Knowledge of patient appointment scheduling is a plus
Previous experience working with an EMR, such as NextGen (or similar documentation systems) is preferred
High school degree is required, a college degree is preferred
TOA is an equal opportunity employer. TOA conducts drug screens and background checks on applicants who accept employment offers.
$23k-29k yearly est. 14d ago
Staff Coordinator/Scheduler
WCSC Kentucky LLC 3.8
Patient care coordinator job in Bowling Green, KY
Job Description
Home Instead in Bowling Green, KY is looking for a positive, friendly Staff Coordinator - Scheduler who is passionate about helping others. Do you like to solve puzzles and find solutions to problems? This could be the job for you! This person is responsible for scheduling great matches between Care Pros and clients to ensure client needs are being met. This role is ideal for someone with administrative assistant experience, customer service background, or call center experience and is comfortable working with computers and talking on the phone.
Responsibilities:
Manage the creation and maintenance of client and Caregiver schedules with an emphasis on creating high quality matches
Fast-paced, rapidly changing environment, multiple projects going simultaneously
Negotiate availability and shift assignments with Caregivers
Work with the Recruitment and Engagement Manager to address concerns regarding Caregiver assignments, availability, and hours worked
Monitor service hours of Caregiver to limit overtime pay
Utilize independent judgment to problem solve Caregiver, client, and staffing concerns
Accurately log activity in the database
Increase loyalty by consulting with clients to better meet their needs
Identify opportunities to increase client service hours
Participate in Caregiver, Admin and other meetings as needed
All other duties as assigned
Minimum Qualifications:
Strong computer skills with proficiency in software applications, such as Word and Excel
Demonstrated ability to work independently and use sound judgment and discretion successfully
Professional verbal and written communication skills with the ability to listen effectively
Excellent organizational and time management skills
Attention to detail and accuracy
Ability to quickly establish rapport and build relationships
Proven creativity and problem solving
Established professionalism, integrity and fair-mindedness
Ability to successfully navigate multiple priorities in a fast-paced environment
Maintain regular attendance to execute job responsibilities
Apply today or give us a call, we would love to hear from you!!
#CORP
$28k-32k yearly est. 16d ago
Front Desk Coordinator - Hendersonville, TN
The Joint 4.4
Patient care coordinator job in Hendersonville, TN
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay starting at $18-19/hr
Potential for multi - clinic work
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL*
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$18-19 hourly 41d ago
Patient Service Representative
Sport Ortho Urgent Care
Patient care coordinator job in Hendersonville, TN
Patient Service Representative (PSR) - Float Full-Time
Are you detail-oriented, customer-focused, and eager to grow with a dynamic orthopedic practice? We are looking for a Patient Service Representative (PSR) to join our team.
About Us
Sport Ortho Urgent Care is an outpatient practice that is part of a comprehensive orthopedic model. We are committed to offering an innovative experience to patients by having an integrated approach with a team of providers, including Orthopedic Physician Assistants and Physical Therapists.
Core Focus
We do our individual and collective best to serve each other and our patients through conservative care in musculoskeletal health!
About the Role
As a Patient Service Representative, you will be the first point of contact for patients and play a vital role in ensuring their experience is welcoming, efficient, and supportive. You will work closely with providers and clinical staff to help patients navigate their care journey.
Responsibilities
Greet patients and provide excellent customer service at check-in and check-out
Collect and record accurate demographic and insurance information
Process insurance verifications, pre-authorizations, and referrals
Schedule patient appointments and follow-up visits
Collect patient responsibility payments, including copays, coinsurance, and prior balances
Answer phones and respond to patient inquiries in a professional manner
Support providers and staff with administrative needs for smooth clinic operations
Qualifications
1+ year of experience in healthcare administration (required)
College degree preferred
Strong customer service and communication skills
Knowledge of medical practice procedures, terminology, and EMR systems (preferred)
Familiarity with insurance verification and pre-authorization procedures (preferred)
Team-oriented mindset with attention to detail
Benefits
Medical, Dental, and Vision Insurance
Health Savings Account (HSA)
Paid Time Off (PTO)
👉 Apply today and join a team where your role truly makes an impact!
$28k-34k yearly est. Auto-Apply 49d ago
Patient Services Representative - Sumner Station Family Wellness
Cottonwood Springs
Patient care coordinator job in Gallatin, TN
Schedule:
This is a full-time position. Monday through Thursday 7:30-4:30 and Friday 7:30-12.
Your experience matters
Highpoint Health-Sumner Station with Ascension Saint Thomas is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Patient Services Representative joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Patient Services Representative who excels in this role:
Facilitates the patient referral process and obtains appropriate pre-certifications as requested by the provider(s).
Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages.
Processes all insurance referrals and/or pre-certifications.
Facilitates patient appointments with specialists, imaging, rehabilitation services, physical therapy and any/all other facilities the provider recommends for patientcare.
Serves as a referral resource for patients, clinical and front office personnel should a patient call or be present within the office.
Handles information requests, including reviewing files and records, answering inquiries, and responding to incoming work requests.
Greets visitors and communicates with patients and providers.
Checks patients in and completes the intake process to include insurance verification and updating demographic information.
Organizes and sets up appointments for some of the providers as needed.
Collects and posts co-pays, deductibles, and past due patient balances at the time of service.
Follows up on special function needs.
Performs electronic chart pre-load process. Also scans documents to the patient electronic chart.
Performs administrative or clerical duties as assigned, including filing, reception, scheduling, and data entry.
Performs other duties as assigned
Why join us
We believe that investing in our employees is the first step to providing excellent patientcare. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
The ideal applicant for this role will be able to work in a stressful environment with minimal supervision. They will possess critical thinking skills and exercise decisive judgment. Additional requirements include:
High school diploma or the equivalent is required.
Two years of experience in a medical clinic is preferred.
Experience working with medical referrals is preferred.
BLS certification from the Americal Heart Association (AHA) or American Red Cross (ARC) is preferred.
EEOC Statement
“Highpoint Health-Sumner Station with Ascension Saint Thomas is an Equal Opportunity Employer. Highpoint Health-Sumner Station with Ascension Saint Thomas is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$28k-34k yearly est. Auto-Apply 1d ago
Patient Experience Coordinator
Sees Management LLC 4.5
Patient care coordinator job in Gallatin, TN
Job DescriptionDescription:
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patientcare is also investing in our employees through ongoing continuing education and training.
KEY RESPONSIBILITIES:
PatientCareCoordination
Assist in providing exceptional care by ensuring timely and accurate appointment scheduling, ensuring patients are well-informed about their visit times, and any needed documentation for their appointments (ex: insurance cards, copays, existing patient balances, etc.)
Ensure smooth patient registration by performing all needed pre-registration tasks.
Accurately collect and verify patient information during check-in, ensuring that all forms, insurance details, and personal data are completed correctly and securely.
Provide prompt responses to patient inquiries and concerns, ensuring all communication is clear, professional, and empathetic.
Document patient interactions, updating systems to ensure the accuracy and completeness of patient records while adhering to HIPAA regulations.
Ensure 20/20 Patient Experience by:
Anticipating patient's registration and billing needs,
Anticipating patient's needs, such as water, snacks, etc.
Providing consistent customer care
Feedback Collection & Patient Advocacy
Address and resolve minor patient concerns, escalating more complex issues to local leadership, when necessary.
Assist patients in navigating the healthcare system, providing information on services, policies, and procedures to ensure clarity.
Ensure smooth patient registration by demonstrating competent data entry accuracy.
Collaboration & Administrative Support
Maintain patient records, ensuring that all necessary documentation is accurately filed and easily accessible.
Provide general support to Patient Experience teams, contributing to the continuous improvement of patientcare practices.
Assist with scheduling follow-up appointments and ensuring timely communication regarding patientcare plans.
Support the implementation of departmental initiatives aimed at improving patient satisfaction and overall care.
Other Responsibilities
Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations.
Provide general support to Patient Experience teams, contributing to the continuous improvement of patientcare practices.
Strong attention to detail, ensuring accurate record-keeping and documentation.
Participate in all required training and employee engagement activities.
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:?
Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.??
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.?
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.?
Aligning job responsibilities and projects with the company's goal and mission.?
Pro-active measures in daily work that anticipates problems and develops solutions.?
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.?
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.?
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.???
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time.
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
BENEFITS & PERKS:?
Generous PTO allowance
Holiday Pay
Health, Dental & Vision?
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match?
Uniform Allowance (clinic only)
Professional Development
SEES Group LLC. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Requirements:
$28k-37k yearly est. 17d ago
Front Office Receptionist -Part Time- Springfield, TN
Qualderm Partners 3.9
Patient care coordinator job in Springfield, TN
Job Type: Regular Part Time (20 - 26 hours per week)
With 150+ locations in 17 states, QualDerm Partners is the largest multi-state female-founded and owned dermatology network in the U.S. At QualDerm we are united in our purpose: to educate, protect, and care for your skin. We are committed to bringing you the very best in comprehensive skin care so that you can achieve a confident, healthier, and more beautiful you!
Our mission is to educate communities and healthcare professionals about the importance of skin health; including skin cancer prevention, risk factors and how to achieve healthy skin through annual skin exams and dermatologic care.
We strive to provide the latest proven, proactive and comprehensive dermatologic care to populations in the expanding geographies we serve by making high-quality skin care timelier and more accessible all while creating a rewarding work environment for our providers and employees. Not only do we offer aggressive compensation and benefit packages, but we offer a culture that is unsurpassed!
Job Summary:
The Front Office Receptionist will be responsible for accurate and timely patient registration utilizing medical systems. This individual will utilize facility medical necessity tool to verify appropriate patient insurance coverage. This work will need to be performed according to established policies and procedures. The associate will provide exceptional customer service to physicians, patients, family members and all other medical professionals.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Notes patient arrival in Practice Management System (EMR).
Identifies patients by date of birth and name in computer system and creates new account if patient is not in the system.
Prepares necessary patient paperwork prior to patient's appointment.
Calls “No Show” appointments to reschedule, makes appropriate notations in Practice Management System and sends letters to patients when necessary.
Optimizes patient satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helps in emergency situations by quickly responding to patients in distress by using good reasoning and judgment.
Reviews Practice Management System (EMR) for information that needs to be updated. Works with patients to obtain updated information and accurately enters information in Practice Management System (EMR).
Identifies payer sources, verifies insurance eligibility, financial status and assigns correct payor type. Verifies if prior authorization from insurance is required; notifies Billing Department, if required.
Responsible for keeping the reception area clean and organized.
Obtains revenue by recording and updating financial information, recording and collecting patient copays and/or balances at check in/out.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures, and reports changes as needed.
Contributes to team effort by accomplishing related results, as needed.
Routinely demonstrates superior customer service skills.
Answers the telephone in a timely and polite manner.
Communicates with patients, visitors, providers, and team members in a courteous, professional, cooperative and mature manner.
Other duties as assigned by Practice Manager or Area Practice Manager.
Requirements
High School Diploma required; Associates Degree preferred
1 year customer service experience in health care office preferred
Benefits
Benefits of joining Qualderm Partners:
Competitive Pay - Attractive compensation to reward your hard work
Comprehensive Health Coverage - Includes Medical, Dental, and Vision plans to keep you covered
Generous 401(k) Plan - Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
Paid Time Off (PTO) - Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
Company-Paid Life Insurance - Peace of mind with basic life coverage, with the option for additional plans
Disability Protection - Short-term and long-term disability coverage to protect you in unexpected circumstances
Additional Wellness Plans - Accident, critical illness, and identity theft protection plans for extra security
Employee Assistance Program (EAP) - Access confidential support for personal or work-related challenges
Exclusive Employee Discounts - Save on products and services with special discounts just for you
Referral Bonus Program - Earn bonuses by referring qualified candidates to join the team
QualDerm Partners is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis.
$25k-31k yearly est. Auto-Apply 8d ago
Patient Coordinator
McPeak Vision Partners
Patient care coordinator job in Glasgow, KY
Job Title: PatientCoordinator Company: McPeak Vision Travel: Travel to our other office in Bowling Green, KY will be required as needed. We do pay mileage reimbursement!
Perks:
Full benefits package, including Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off (PTO) and Paid Holidays
Paid Maternity Leave
Competitive base pay
Employee discounts
Hours:
Full Time
Our offices are open Monday-Friday 7:15am-4:30pm
You may need to work a little earlier/later as needed
Requirements:
High School Diploma or GED Equivalent
Favorable result on Background Check
Basic computer skills
Strong customer service skills
Excitement to learn and grow
Essential Functions:
Facilitate patient flow
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in person requests
SUMMARY
A PatientCoordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patientcare. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$24k-32k yearly est. Auto-Apply 11d ago
Patient Care Coordinator
AEG Vision 4.6
Patient care coordinator job in Hendersonville, TN
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$38k-49k yearly est. 9d ago
Patient Care Coordinator (30+ hours weekly with benefits)
Star Physical Therapy 3.6
Patient care coordinator job in Goodlettsville, TN
Founded in 1997, STAR Physical Therapy has grown from a single clinic to over 70 locations across Tennessee, Arkansas, and Missouri. Our mission remains unchanged: To Serve. While we have grown, one thing that has not changed is our commitment to our patients, communities, and employees.
We are committed to:
Delivering industry-leading physical therapy, sports medicine, and industrial rehabilitation care
Developing "Great Mechanics Of The Human Body" through our top-notch clinical education program
Supporting clinicians with comprehensive mentorship and professional development opportunities
Our Mission:
At STAR Physical Therapy, we exist to serve. We strive to make a difference in the health and well-being of our patients through clinical excellence and personalized care. Through servant leadership and intentional relationships, we commit to creating a family culture where we use our time, talents, and resources to care for our patients, our communities, and one another.
Job Description
The expected work schedule (30- 39 hours weekly). This is a benefits-eligible position.
The PatientCareCoordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patientcare. As the first point of contact for our patients & customers, the PatientCareCoordinator is, quite literally, the voice & face of STAR!
Candidate should possess the ability to maintain a pleasant and consistent flow in the daily operations of the clinic by providing excellent customer service, effective communication with fellow employees, physician offices, patients, and insurance companies. The PatientCareCoordinator also maintains an orderly condition of treatment, reception, and storage areas.
The expected work schedule (30- 39 hours weekly). This is a benefits-eligible position.
Qualifications
1. Education -- High School Diploma or equivalent.
2. Experience -- 1+ years medical office receptionist experience required.
3. Proficient with Microsoft Office and a general familiarity with Electronic Medical Record software, Raintree knowledge a plus.
4. Understanding of Medical Insurance Verification & Authorization
5. Excellent Communication skills both verbal & written.
Physical Demands: Periodic lifting, pushing, pulling, sitting, standing, and squatting. (DOT 876-224-016) Medium Strength Level.
Additional Information
Benefits Package includes:
Bonus Rewards Program
Medical, Dental, Vision and Basic Life/AD&D Insurance
Flexible Spending Accounts
Health Savings Accounts
Generous Paid Time Off
6 paid holidays
401(k) matching
Supplemental Life, Short- & Long-Term Disability Insurance
Health & Wellness Program
Gym Membership Discounts
Employee Assistance Program
Voluntary Benefits (Critical Illness, Accident, Hospital Indemnity & ID Watchdog
$23k-30k yearly est. 2d ago
Pharmacy Technician/Patient Care Coordinator
Rice's Pharmacy
Patient care coordinator job in Beaver Dam, KY
Do you have what it takes to be a CareCoordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered
yes
to these questions, please read on...
Rice's Pharmacy is looking for a CareCoordinator to help serve our patients.
Responsibilities include:
Being the primary point of contact for our patients
Being a source of kindness for all patients
Constantly smiling
Supporting the Pharmacy staff in communicating prescription information
Building relationships with our patients
Focus attention on our patients
Point of Sale operations
Cash drawer management
Preferred Requirements and Skills:
Excellent relational skills
Ability to chat with people of all ages
Ability to serve all types of people
Enthusiasm for developing relationships with people
Excellent verbal communication skills
Ability to handle issues and complaints with care, concern and grace
Organized and detailed oriented
Background in customer service
A few things about us:
Team environment that works well together
Serve a small community with extreme love
50 years of serving Ohio County, KY
We work really hard and love what we do
How much does a patient care coordinator earn in Bowling Green, KY?
The average patient care coordinator in Bowling Green, KY earns between $19,000 and $43,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Bowling Green, KY
$29,000
What are the biggest employers of Patient Care Coordinators in Bowling Green, KY?
The biggest employers of Patient Care Coordinators in Bowling Green, KY are: