Wraparound Care Coordinator
Patient care coordinator job in Buffalo, NY
The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services.
Major Responsibilities/Activities:
Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model
Utilizes a strengths-based family driven approach to services
Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from
Conducts assessments throughout duration of the case
Provides education, care coordination, and community linkages as appropriate
Conducts face to face contacts with families
Conducts Child and Family Team meetings each month
Participates in trainings required by stakeholders and agency
Maintains timely and accurate documentation in two systems
Other duties as deemed appropriate
Competencies:
Solid writing and verbal communication
Strong engagement skills and ability to engage with diverse populations
Flexibility related to scheduling
Familiarity with computer applications (i.e. Word, Excel, Outlook)
Familiarity with Fidelity EHR and Connections are a plus
Bi-lingual ability is a plus
Motivational Interviewing skills are a plus
Minimum Requirements:
Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families.
Valid NYS Driver's License and adequate auto insurance
Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
Hours: Flexible schedule based on clients' needs.
Competitive pay rate of $21.512 per hour based on a 37.5 hour work week
CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.
Paid Time Off (PTO)
-20 PTO Days (25 Days After Five Years of Employment)
-14 Paid Holidays (includes 2 flex holidays)
- Bereavement: Four Paid Days
- Paid Jury Duty
Employer Paid Life Insurance
Medical, Two Plan Options
Dental, Two Plan Options
Vision Insurance
Wellness Program and Incentives
Health Savings Account (HSA) and Quarterly Employer-Contributions
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions After Two Years
Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Wraparound Care Coordinator
Patient care coordinator job in Buffalo, NY
Job Description
The Wraparound Care Coordinator provides home-based services to assist youth and families within the Erie County System of Care and who are receiving services through Erie County Department of Social Services. Care Coordination is provided through strength-based, individualized service planning. Linkages, coordination, and monitoring of services to improve and promote family stability are the focus of services.
Major Responsibilities/Activities:
Provides home based services to families in Erie County utilizing the MiiWrap Care Coordination model
Utilizes a strengths-based family driven approach to services
Partners with children, parents, guardians, Erie County Department of Social Services and service providers to create a comprehensive Plan of Care and identify any additional services the family may benefit from
Conducts assessments throughout duration of the case
Provides education, care coordination, and community linkages as appropriate
Conducts face to face contacts with families
Conducts Child and Family Team meetings each month
Participates in trainings required by stakeholders and agency
Maintains timely and accurate documentation in two systems
Other duties as deemed appropriate
Competencies:
Solid writing and verbal communication
Strong engagement skills and ability to engage with diverse populations
Flexibility related to scheduling
Familiarity with computer applications (i.e. Word, Excel, Outlook)
Familiarity with Fidelity EHR and Connections are a plus
Bi-lingual ability is a plus
Motivational Interviewing skills are a plus
Minimum Requirements:
Bachelor's Degree or Master's Degree in a human services related field plus 1 year experience in a professional or internship human services setting. *Experience must be providing direct care services or linkage services to at risk youth/children and families.
Valid NYS Driver's License and adequate auto insurance
Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
Hours: Flexible schedule based on clients' needs.
Competitive pay rate of $21.512 per hour based on a 37.5 hour work week
CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.
Paid Time Off (PTO)
-20 PTO Days (25 Days After Five Years of Employment)
-14 Paid Holidays (includes 2 flex holidays)
- Bereavement: Four Paid Days
- Paid Jury Duty
Employer Paid Life Insurance
Medical, Two Plan Options
Dental, Two Plan Options
Vision Insurance
Wellness Program and Incentives
Health Savings Account (HSA) and Quarterly Employer-Contributions
Healthcare Flexible Spending Account (FSA)
Dependent Care FSA Retirement
Employee Referral Bonus
Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
403(b) Right Away and Employer-Contributions After Two Years
Child & Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics. In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.
Senior Care Coordinator
Patient care coordinator job in Tonawanda, NY
Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Do you have a passion for helping adults in our community?
Apply to be a Senior Care Coordinator today!
“The best thing about coming to work at Horizon Health Services is knowing that I am given the opportunity to make a difference within the community, and, knowing that I am supported by my amazing team!”
-Natalie, Advanced Practice Care Coordinator
What will your day look like?
At Horizon, you'll enjoy a supportive, team-based work environment. Have a question? There's always someone there to help! We offer a seamless onboarding experience that'll ensure your success in your new role.
As a Senior Care Coordinator at Horizon, you will…
Conduct comprehensive member assessments and develop care plans that identify member needs and strengths.
Be responsible for independently managing a caseload of approximately 40 members.
Travel to meet high risk members in their homes or in the community.
Connect members to resources and services in the community.
Collaborate with members care team to ensure proper care is being delivered.
Creatively problem solve with members around practical obstacles, to meet their needs.
Gain supervisory experience by supervising interns.
Exemplify our values of integrity, respect, and passion - we always try to do the right thing, no matter how hard it is!
Why choose Horizon to build your career?
At Horizon, we don't just offer a workplace-we offer a community where you can thrive while making a meaningful impact in the lives of others. Recognized as a Best Place to Work in NYS for 17 consecutive years and one of America's Best Workplaces, we take pride in fostering a culture where motivated teammates collaborate to make a difference, every day. Join us and experience the satisfaction of doing work that matters alongside people who share your passion!
What we offer that you'll love…
Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued.
Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more.
Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth.
Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together!
Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future.
Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600!
Employer-Paid AAA Membership: Care Coordinators receive a AAA single membership plan, fully covered by Horizon.
Horizon employees and their families (includes spouses and children up to age 30) are eligible for a 10% discount on their tuition through a partnership with Capella University.
Horizon offers clinicians a Behavioral Health AI-powered platform to assist with note documentation requirements. This assists with reducing administrative burden and enhancing quality documentation/clinical outcomes.
Paid time off and paid holidays!
What makes you a great candidate?
We can't wait to learn more about you! Here are a few specifics of what you'll need for the job:
Bachelor's Degree in a Human Services related field
OR
Credentialed Alcoholism and Substance Abuse Counselor (CASAC)
required.
Two or more years of experience providing health home care coordination services
required.
A clean, valid, NYS driver's license, three years of driving experience, and reliable transportation to travel locally on a regular basis
required.
Excellent verbal and written communication skills.
Ability to work independently while also being part of a large team.
Organizational, time management, and problem-solving skills.
Location:
1000 Young St. Suite 500 Tonawanda, NY 14150
Hours:
Monday through Friday - no weekend hours in this position! This position has a schedule from 8:00 AM - 5:00 PM on Monday - Thursday, and on Friday's 8:00am-2:00pm.
Compensation
Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $22.95 - $24.00. Starting pay may be impacted based on experience and education. This position includes a bonus earning opportunity, with an annual max potential of $4,800, based on volume of service visits provided and cash equivalent opt out benefits. Compensation adjustments are evaluated annually.
Physical demands associated with this position include:
Sitting for extended periods, alternating between standing and sitting
Local travel between worksites
Mobility required involving repetitive wrist, hand, and finger movements.
Handling light duties, occasionally lifting objects up to 20 pounds
Exposure to various environmental conditions including low/high temperatures, outdoor elements.
Horizon DEIB Statement:
Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities.
Disclaimers:
Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community.
This information is intended to provide a general overview of the position; it is not a full job description.
Care Coordinator
Patient care coordinator job in Niagara Falls, NY
Are you E.P.I.C?!
At Health System Services, we live by our core values: Empathy, Passion, Integrity, and Commitment -and we want YOU to join our dynamic team! We're hiring Care Coordinators for the following departments:
Facilities - If you like ensuring patients are comfortable and supported in skilled nursing facilities, this is for you.
Retail - If you love helping customers face-to-face, ensuring proper product fits combined with administrative work, you'll thrive here.
CPAP Services - If you're passionate about helping clients achieve their best sleep, we need you!
Outpatient Services - If you're someone who enjoys supporting patients after hospital or facility discharges, you might be a perfect fit.
Resupply & Compliance Services - If you love keeping patients' therapy running smoothly by getting their supplies to them on time, this role has your name on it.
Each position plays a vital role in delivering top-notch care and customer service!
What You'll Do
Provide Excellent Service : Offer exceptional customer care via phone, email, or in-person interactions, addressing inquiries on durable medical equipment and supplies.
Educate Clients : Guide individuals and clients on product usage, insurance coverage, and best practices-whether in facilities, a retail storefront, or for CPAP needs.
Coordinate and Collaborate : Work with internal teams, healthcare professionals, and insurance providers to ensure timely, compliant, and efficient service.
Manage Documentation : Use electronic medical record systems and follow company policies/protocols to maintain accurate, up-to-date records.
Ensure Compliance : Adhere to healthcare regulations, maintain product knowledge, and stay informed about new offerings in each department.
What You Bring
Communication & Empathy : Strong interpersonal skills to connect with clients, answer questions, and resolve concerns effectively.
Team-Oriented Mindset : Willingness to collaborate across departments and support shared goals.
Adaptability & Drive : Eagerness to learn, grow, and navigate diverse tasks-from assisting walk-in customers to verifying insurance details.
Attention to Detail : Comfort with documentation, data entry, and managing multiple priorities in fast-paced environments.
Minimum Education : High School Diploma or GED required. Associate or Bachelor's degree preferred
What You Get - Benefits That Go Beyond the Basics
Comprehensive Health Coverage - Medical, Dental, and Vision insurance to keep you and your family well
Future-Ready Retirement Plan - 401K with 3% company contribution after one year and 1,000 hours worked
Time to Recharge - Generous PTO, Vacation and 9 Paid Holidays
Extra Support When You Need It - Short Term Disability (optional) and Company-Paid Long-Term Disability and Free Confidential Employee Assistance Program
Education That Pays Off - Exclusive Tuition Reimbursement Program with Niagara University - save on master's degree programs
Be Part of Something Bigger - Join an organization that values giving back through community programs
Compensation
$18.00 - $24.00 per hour, depending on experience
Location
Wheatfield, NY
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Williamsville, NY
Job Description
Our office, Precision Endodontics - Williamsville, is seeking a Patient Care Coordinator to join our busy specialty practice.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Able to work Monday - Friday from 7:30am-4:40pm or 8:00am-5:00pm
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
3 years of proven experience as front desk representative, agent or relevant position
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$23-$26 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Patient Services Representative - great hours!
Patient care coordinator job in Buffalo, NY
WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients.
This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays!
SOME OF THE JOB FUNCTIONS of the patient services representative:
Answer the phone
Distribute email lists and merge profiles
Help with patient intake and discharge
Submit Epic logs, open mail, disperse fax documentation to correct department
We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
Auto-ApplyPatient Service Representative
Patient care coordinator job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!
As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit.
About the Role:
As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include:
Welcomes patients
Verifies patient information and makes corrects in the computer system
Confirms appointment times, locations, and providers during check-in
Communicates delays to the front desk lead
Assists in ensuring appointments are confirmed
Assists in open and closing procedures
Prints daily appointment schedules and front desk reports
Verifies insurance through epaces, heathenet, healthplex
Inputs insurance information including active/expired dates
Sends appropriate patient messages
Assists patients in filling out forms
Collects co-payments including sliding scale nominal fee
Adheres to cash handling policy
You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed.
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills to be a PSR:
High school diploma or equivalent
Able to read, write and speak the English language. A second language of Spanish is preferred
Able to learn new software and computer systems
Strong attention to detail and customer service skills
Kindness: you treat each person with respect and compassion, valuing each person's story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
Medical office experience or medical terminology knowledge preferred but not required
EHR knowledge preferred but not required
Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m.
What We Offer:
Compensation: Starting rate $18.50 per hour.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
Care Coordinator II - Therapeutic Foster Care - Western Region/Southern Tier
Patient care coordinator job in Buffalo, NY
The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff.
This is full-time (40 hours) position, with a flexible schedule based on client needs with availability needed for some occasional weekend & evening hours. After the initial training period, flexibility for being in an on-call rotation is required.
This role is primarily mobile with community commitments, covering multiple counties in Hillside's Western & Southern Tier Regions. Note that mileage is eligible for a generous reimbursement.
Essential Job functions
Coordinate multiple aspects of the youth's and/or families' care.
Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team.
Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team.
Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes.
Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs.
Meet with youth individually to assess and teach skill development and report on their progress.
May organize and facilitate skill-based groups for youth.
Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication.
Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed.
May be assigned to lead projects or mentor program staff.
On-call responsibilities for Foster Care program.
While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.
Education & Experience
Bachelor's degree required.
Minimum 18 months of relevant experience required.
Therapeutic Foster Care program:
Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience.
SPECIAL REQUIREMENTS
Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards.
Knowledge, Skills & Abilities
In addition to demonstrating the
Hillside Professional Competencies
of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated:
Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies
Ability to de-escalate and manage crisis situations both in-person and by phone
Ability to deliver psychoeducational training
Ability to work collaboratively as part of a multi-disciplinary treatment team
Ability to work through a series of issues using independent judgment
Ability to be independent and self-directed
Physical Demands & Work Environment
Must be able to work a variable scheduling including evenings and weekends
The following daily physical demands are required:
Sitting (up to 6 hours)
Occasional standing (up to 2 hour)
Occasional walking (up to 2.5 hours)
Driving (several times a week up to 6 hours)
Continuous balancing (up to 8 hours)
Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours)
Weekly lifting up to 10-15 lbs. on a daily basis
Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.)
Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent
Ability to change positions as needed
SPECIAL CONSIDERATIONS
While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary.
$21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
Auto-ApplyPatient Services Representative
Patient care coordinator job in Buffalo, NY
Hourly Pay Rate:
$19.00
Shift:
Monday-Friday
The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a
patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner.
• Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage.
• Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed.
• Collects co-payments as required.
• Obtains patient referrals and prescriptions for all services within the department.
• Coordinates external referrals.
• Contacts patients, as necessary, to communicate appointment dates and times.
• Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services.
• Obtains pre-approval / authorization from insurance company, when required.
• Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations.
• Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested.
• Maintains accurate patient attendance records in Electronic Health Record System.
• Maintains a thorough understanding of all the technical aspects of the PSR position.
• Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time.
• Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR.
• Adheres to People Inc. plan-wide policies on patient confidentiality.
• Supports changes and new programs to improve patient care, service, and staff morale.
• Performs other duties as assigned.
TEAM FUNCTIONS AND RESPONSIBILITIES:
• Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis.
• Works to incorporate new information/skill and responsibility into performance.
• Promotes a positive image of the department and agency.
• Initiates and problem solves utilizing available resources within level of responsibility.
• Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner.
• Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation.
• Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements.
• Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education.
• Plans time off in advance and manages PTO according to department guidelines.
MINIMUM QUALIFICATIONS:
• High School Diploma/GED
• 1 year of related experience
• Ability to read and write.
• Ability to handle multiple tasks simultaneously.
SUPERVISORY RESPONSIBILITY:
• This job has no supervisory responsibilities.
What we offer:
Competitive pay and shift differentials
Paid training (no prior experience required)
Health, dental,â¯and vision insurance
Generous paid time off (PTO)
401(k) retirement plan with employer match
Opportunities for career growth within the organization
Supportive team environment that values your contributions
Front Desk Coordinator - Buffalo, NY
Patient care coordinator job in Buffalo, NY
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-Time 10-15/hrs weekly - Great opportunity for college students!
Closed Sunday and all major holidays
Pay Range $17-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra
Auto-ApplyPatient Care representative
Patient care coordinator job in Buffalo, NY
Full-time opportunity for a friendly and organized person to work with a medical office.
Must be able to cover the phone lines and greet patients.
A minimum of one year of experience in a medical office is required
Concierge Care Coordinator
Patient care coordinator job in Niagara Falls, NY
Venture Forthe is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life.
Make an impact. Elevate the client experience. Lead our new concierge service line!
We are currently seeking a Concierge Care Coordinator in our Niagara Falls, NY area to support day-to-day scheduling needs while launching and managing our new Concierge Private-Pay Personal Care Aide Program. This role blends coordination, client experience, and service-line development, perfect for someone who loves organization, problem-solving, and delivering exceptional care.
What You'll Do
Manage complex daily scheduling to ensure seamless continuity of care
Provide high-touch support for private-pay concierge clients, similar to case management
Coordinate appointments, transportation, and community linkages
Build workflows and help develop the agency's new concierge service line
Support recruiting and onboarding of Concierge PCAs
Ensure a premium, personalized client experience
Serve as a central point of contact for clients, caregivers, and community partners
Light work: exerts up to 20 lbs occasionally; primarily sedentary with substantial computer- and phone-based tasks.
Hours: Monday-Friday, 9:00am-5:30pm
Location: Office
Why This Role Matters
You'll be at the forefront of shaping a growing service line-supporting clients who need a higher level of responsiveness, personalization, and coordination across the care continuum.
We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement!
Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Requirements
High school diploma required; Associate's or Bachelor's degree in Healthcare Administration, Social Work, Human Services, Nursing, or a related field preferred.
Prior case management, care coordination, or social services experience strongly preferred, particularly in home care, private-pay, managed care, or community-based settings.
Experience with NYS home care regulations and LHCSA operations preferred.
Experience in customer service, hospitality coordination, or premium service roles strongly preferred.
Skilled in conflict resolution, scheduling systems, care coordination, and high-pressure decision-making.
Strong communication, professionalism, discretion, and client-service orientation.
Proficiency with Google Workspace, scheduling platforms (e.g., AlayaCare), and cloud-based documentation systems.
Ability to support cross-functional teams and collaborate with clinical, HR, operations, and leadership groups.
Customer Service Skills
Demonstrates professionalism, accountability, and strong interpersonal skills.
Welcomes constructive feedback and actively supports collaboration.
Comfortable with independent decision-making, conflict resolution, and high-volume multitasking.
Specialized Skills and Technical Competencies
Proficient in Google Workspace and cloud-based documentation systems.
Experienced with scheduling platforms (e.g., AlayaCare).
Familiarity with case management principles, care coordination models, and community resource navigation.
Knowledgeable in home care compliance standards, EVV, and LHCSA operations.
Salary Description $24-$26
Front Desk Coordinator
Patient care coordinator job in Hamburg, NY
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
(Pay Rate $20-25 per hour. Dependent on Experience)
Full Time or Part Time
Monday through Friday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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Auto-ApplyPatient Registration Specialist
Patient care coordinator job in Gowanda, NY
Job Description
Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications.
Job Duties:
Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred.
Provide efficient and professional telephone services, transfer calls according to established protocols
Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services
Educates the patient as to the date and time of this visit.
Performs clerical functions for provider within the sphere of responsibility.
Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours
Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially
Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff
Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures
Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale
Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily
Maintains and builds on the general information and knowledge of available resources for patients within the community
Explains and assists individuals/community with new patient paperwork/packets and new patient orientation
Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Initiates the medical record by creating and processing the patient care record folder.
Corrects and communicates patient records problems according to established procedures
Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved.
Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Keeps health care providers informed by communicating availability or unavailability of the record.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Performs other duties as assigned
Send Office Manager a weekly supply order
Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction
Recognize and maintain confidentiality of work materials as appropriate
Works independently in the absence of supervision;
Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
Treats others with consideration, courtesy and respect.
Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan.
Follow TCC's policies and procedures
Participates in the maintenance of a clean and safe environment.
Remains calm and continues to work effectively in stressful situations.
Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities.
Must plan one's own work such that it is accomplished in the allocated time.
Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed.
Identify outreach and financial opportunities within the community (ie, school, senior, employer)
On Occasion attends/conducts community/TCC events, forums, presentations
Adheres to the Smoke Free Environment policy.
Performs other duties as assigned
Education/Skills/Qualifications:
High School diploma or equivalent
Must have computer knowledge, Microsoft Excel and Word
Associate degree from an accredited school is preferred
Excellent interpersonal and communication skills
One year of work experience in an organization performing duties
Computer competency
Bilingual in Spanish helpful
Correct English usage, grammar, and spelling
Basic math skills
Operate office equipment.
Ability to learn office methods, rules and policies
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Understand and carry out verbal and written instructions
Perform arithmetic calculations
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Ability to use sound judgment and independent thinking
Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
Valid driver's license
Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace
Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams".
The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position.
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
Patient Care Coordinator
Patient care coordinator job in West Seneca, NY
Job Description
Our office, Precision Endodontics - West Seneca, is seeking a part time Patient Care Coordinator to join our busy specialty practice. You will also expand your professional network by traveling to our Williamsville location as needed.
Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about the role, our team and why we could be the right next step in your career.
Your Responsibilities
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following:
Welcoming patients to the dental office
Maintaining accurate patient records
Answering all incoming calls and redirecting them or keeping messages
Check, sort and forward emails
Keep updates records and files
Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
Ability to work Monday-Thursday from 8:00am-5:00pm and every other Friday
Will travel to Williamsville location as needed.
As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed.
Your Background
You are a resourceful Patient Care Coordinator that strives to ensure patients receive the experience they deserve. You're a team player that is adaptable to new and challenging tasks. You're an enthusiastic, passionate and collaborative problem-solver who is always proactively striving for excellence. You also have the following:
Familiarity with office machines (e.g fax, printer ect.)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
A high school diploma
Desires to help your patients
If this sounds like you, you will fit right in with the team!
Why You Should Join Our Team
A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results.
We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between.
Your Benefits & Perks:
BCBS High Deductible & PPO Medical insurance Options
VSP Vision Coverage
Principal PPO Dental Insurance
Complimentary Life Insurance Policy
Short-term & Long-Term Disability
Pet Insurance Coverage
401(k)
HSA / FSA Account Access
Identity Theft Protection
Legal Services Package
Hospital/Accident/Critical Care Coverage
Paid Time Off
Diverse and Inclusive Work Environment
Strong culture of honesty and teamwork
We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission.
Position Base Pay Range$16-$22 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties.
Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at **************************************************
Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more.
Specialty1 Partners and its affiliates uses mobile messages in relation to your job application. Message frequency varies. Message and data rates may apply. Reply STOP to opt-out of future messaging. Reply HELP for help. View our Privacy & SMS Policy here. By submitting your application you agree to receive text messages from Specialty1 and its affiliates as outlined above.
Front Desk Coordinator - Buffalo, NY
Patient care coordinator job in Buffalo, NY
Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part-Time 10-15/hrs weekly - Great opportunity for college students!
Closed Sunday and all major holidays
Pay Range $17-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fra
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Care Coordinator Supervisor
Patient care coordinator job in Buffalo, NY
If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood!
As a care coordination supervisor you can develop a team, and have an important role in creating a positive experience and improving health outcomes for patients. And, you won't be working weekends.
About the Role:
As a care coordination supervisor at Neighborhood, you will supervise site level care coordination, overseeing a team of care coordinators. You'll draw on your experience to identify, encourage and develop the skills and talents of your employees so they can better serve patients. Responsibilities include:
Supervise care coordination operations and staff
Coordinate training and procedural oversight
Monitor patient support and issue resolution
Monitor metrics for care gap closure, referrals, labs, and procedures
Allocate resources to handle volume
Roles are available at two of our city sites:
Northwest - 155 Lawn Avenue, Buffalo
Riverway - 1569 Niagara Street, Buffalo
What it's Like to Work at Neighborhood:
The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise.
Education and Skills:
High school diploma or equivalent
1+ years' experience in community health, care coordination and/or outreach preferred
Maintain CPR and licensure(s)/certifications required to perform job duties
Excellent oral and written communication skills
Read, write, and speak the English language. A second language of Spanish is preferred
Kindness: you treat each person with respect and compassion, valuing each person's story
Resiliency: you see opportunities to innovate and find solutions when challenges arise
Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals
What We Offer:
Compensation: $29.50/hour - $33.00/hour
Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components.
Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.
About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing.
Neighborhood Health Center is an equal opportunity employer.
Concierge Care Coordinator
Patient care coordinator job in Niagara Falls, NY
Job DescriptionDescription:
Venture Forthe is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life.
Make an impact. Elevate the client experience. Lead our new concierge service line!
We are currently seeking a Concierge Care Coordinator in our Niagara Falls, NY area to support day-to-day scheduling needs while launching and managing our new Concierge Private-Pay Personal Care Aide Program. This role blends coordination, client experience, and service-line development, perfect for someone who loves organization, problem-solving, and delivering exceptional care.
What You'll Do
Manage complex daily scheduling to ensure seamless continuity of care
Provide high-touch support for private-pay concierge clients, similar to case management
Coordinate appointments, transportation, and community linkages
Build workflows and help develop the agency's new concierge service line
Support recruiting and onboarding of Concierge PCAs
Ensure a premium, personalized client experience
Serve as a central point of contact for clients, caregivers, and community partners
Light work: exerts up to 20 lbs occasionally; primarily sedentary with substantial computer- and phone-based tasks.
Hours: Monday-Friday, 9:00am-5:30pm
Location: Office
Why This Role Matters
You'll be at the forefront of shaping a growing service line-supporting clients who need a higher level of responsiveness, personalization, and coordination across the care continuum.
We offer a full benefits package including health insurance with employer contribution) vision insurance, dental insurance, short term disability supplement, critical illness, FSA/DCA, Health Saving Account, Employer Assistance Program , hospital indemnity, Employee Discount Programs PTO, 401k w/ match, and more, plus room for growth and advancement!
Venture Forthe Inc. is an Equal Opportunity Employer and prohibits Discrimination and Harassment of any kind. Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
Requirements:
High school diploma required; Associate's or Bachelor's degree in Healthcare Administration, Social Work, Human Services, Nursing, or a related field preferred.
Prior case management, care coordination, or social services experience strongly preferred, particularly in home care, private-pay, managed care, or community-based settings.
Experience with NYS home care regulations and LHCSA operations preferred.
Experience in customer service, hospitality coordination, or premium service roles strongly preferred.
Skilled in conflict resolution, scheduling systems, care coordination, and high-pressure decision-making.
Strong communication, professionalism, discretion, and client-service orientation.
Proficiency with Google Workspace, scheduling platforms (e.g., AlayaCare), and cloud-based documentation systems.
Ability to support cross-functional teams and collaborate with clinical, HR, operations, and leadership groups.
Customer Service Skills
Demonstrates professionalism, accountability, and strong interpersonal skills.
Welcomes constructive feedback and actively supports collaboration.
Comfortable with independent decision-making, conflict resolution, and high-volume multitasking.
Specialized Skills and Technical Competencies
Proficient in Google Workspace and cloud-based documentation systems.
Experienced with scheduling platforms (e.g., AlayaCare).
Familiarity with case management principles, care coordination models, and community resource navigation.
Knowledgeable in home care compliance standards, EVV, and LHCSA operations.
Front Desk Coordinator
Patient care coordinator job in Amherst, NY
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
(Pay Rate starting at $19.00 per hour)
Monday through Thursday 8am-5pm
Friday 9am-12pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
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Auto-ApplyPatient Registration Specialist
Patient care coordinator job in Dunkirk, NY
Job Description
Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications.
Job Duties:
Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred.
Provide efficient and professional telephone services, transfer calls according to established protocols
Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services
Educates the patient as to the date and time of this visit.
Performs clerical functions for provider within the sphere of responsibility.
Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours
Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially
Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff
Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures
Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale
Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily
Maintains and builds on the general information and knowledge of available resources for patients within the community
Explains and assists individuals/community with new patient paperwork/packets and new patient orientation
Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Initiates the medical record by creating and processing the patient care record folder.
Corrects and communicates patient records problems according to established procedures
Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved.
Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities.
Keeps health care providers informed by communicating availability or unavailability of the record.
Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs.
Performs other duties as assigned
Send Office Manager a weekly supply order
Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction
Recognize and maintain confidentiality of work materials as appropriate
Works independently in the absence of supervision;
Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion.
Treats others with consideration, courtesy and respect.
Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan.
Follow TCC's policies and procedures
Participates in the maintenance of a clean and safe environment.
Remains calm and continues to work effectively in stressful situations.
Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities.
Must plan one's own work such that it is accomplished in the allocated time.
Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed.
Identify outreach and financial opportunities within the community (ie, school, senior, employer)
On Occasion attends/conducts community/TCC events, forums, presentations
Adheres to the Smoke Free Environment policy.
Performs other duties as assigned
Education/Skills/Qualifications:
High School diploma or equivalent
Must have computer knowledge, Microsoft Excel and Word
Associate degree from an accredited school is preferred
Excellent interpersonal and communication skills
One year of work experience in an organization performing duties
Computer competency
Bilingual in Spanish helpful
Correct English usage, grammar, and spelling
Basic math skills
Operate office equipment.
Ability to learn office methods, rules and policies
Ability to interact effectively and in a supportive manner with persons of all backgrounds
Understand and carry out verbal and written instructions
Perform arithmetic calculations
Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA)
Ability to use sound judgment and independent thinking
Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community
Valid driver's license
Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace
Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams".
The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position.
The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.